Learn strategies to overcome social stigma, build confidence, and advocate for inclusivity as a person with a disability.

Overcoming Social Stigma as a Person with a Disability

Living with a disability can present unique challenges, but one of the most pressing is the stigma that often comes with it. This stigma can affect every aspect of life, from personal relationships to career opportunities. Yet, with the right mindset, community support, and tools, it is entirely possible to overcome these barriers and lead a fulfilling, independent life.

At Robobionics, we believe in empowering individuals with disabilities to reclaim their confidence and dignity. Through innovative prosthetics like Grippy™, personalized care, and gamified rehabilitation, we are helping people rewrite their stories and challenge outdated stereotypes. This blog is here to help you understand how to tackle social stigma, offer actionable insights, and remind you that you are not alone in this journey.

Understanding Social Stigma and Its Impact

Social stigma is the negative perception or judgment that society places on individuals based on certain characteristics, including disabilities. This stigma often arises from misconceptions, fear, or lack of understanding. Unfortunately, such attitudes can create barriers that are more challenging than the physical limitations themselves.

How Stigma Manifests in Daily Life

Stigma can show up in many ways. It could be the awkward silence during a job interview, the uncomfortable stares in public spaces, or even the well-meaning but patronizing remarks from acquaintances. Over time, these experiences can erode self-confidence, making it difficult to participate fully in society.

For example, many individuals with disabilities report feeling excluded from social events or judged as being incapable of contributing meaningfully to professional settings. These negative attitudes not only affect self-esteem but can also lead to isolation and mental health struggles.

The Emotional and Psychological Toll

Stigma deeply affects the emotional well-being of individuals with disabilities, leading to feelings of isolation, reduced self-esteem, and increased vulnerability to mental health challenges.

When people with disabilities are judged based on preconceived notions or excluded from meaningful interactions, it creates a cycle of marginalization that reinforces negative stereotypes.

The Emotional and Psychological Toll

Businesses that fail to address these issues within their environments risk creating workplaces where individuals with disabilities feel undervalued or unseen. This, in turn, impacts employee morale, productivity, and retention.

By investing in education and awareness initiatives, organizations can foster empathy and understanding among employees. For example, hosting workshops or sharing stories of individuals who have overcome stigma can help break down misconceptions and encourage positive interactions.

These initiatives create a culture of inclusivity, where employees feel valued for their contributions rather than defined by their disabilities.

Barriers to Professional and Social Opportunities

Social stigma often leads to tangible barriers in accessing opportunities. Misconceptions about the abilities of individuals with disabilities may result in discrimination during hiring processes, limited access to promotions, or exclusion from team-building activities.

For instance, a qualified professional with a physical disability might be overlooked for a leadership role due to assumptions about their capabilities. Similarly, social exclusion during workplace events can prevent employees from forming meaningful connections, affecting collaboration and overall job satisfaction.

Businesses can counteract these challenges by creating inclusive policies that prioritize equitable access to opportunities. Implementing mentorship programs, ensuring accessibility in social and professional settings, and actively promoting diversity in leadership roles send a strong message against stigma.

These actions not only empower employees with disabilities but also enrich the organization with diverse perspectives and skills.

The Broader Societal Impact

The effects of stigma extend beyond individual experiences, shaping societal attitudes and reinforcing systemic inequalities. When individuals with disabilities face limited representation in media, leadership, or community spaces, it perpetuates a narrative of exclusion and incapability.

For example, businesses that fail to feature individuals with disabilities in marketing campaigns or avoid designing products with accessibility in mind inadvertently contribute to this cycle of exclusion.

Conversely, organizations that actively highlight the achievements and contributions of individuals with disabilities help normalize diversity and challenge stereotypes.

Proactive businesses can leverage their platforms to advocate for change. Collaborating with disability advocacy groups, sponsoring public awareness campaigns, or showcasing accessible innovations are impactful ways to challenge societal stigma.

These efforts not only demonstrate corporate responsibility but also position the organization as a leader in social progress.

The Broader Societal Impact

The Power of Awareness: Changing Perceptions

The first step to overcoming stigma is education—both for yourself and others. Awareness helps break down stereotypes and replaces ignorance with understanding.

Educate Yourself First

Knowledge is empowering. By understanding your own condition and its challenges, you equip yourself to respond confidently to misconceptions. Knowing your strengths and limits allows you to advocate for yourself effectively.

Robobionics emphasizes empowerment through education. When you choose a product like Grippy™, you don’t just get a prosthetic; you receive guidance on how to maximize its potential, making you an advocate for modern technology and independence.

Educating Others

Sometimes, stigma comes from a lack of exposure. Sharing your story can help others see beyond the disability and recognize your abilities and resilience. Simple conversations with family, friends, or colleagues can challenge their assumptions and create a ripple effect of understanding.

Building Self-Confidence as a Shield Against Stigma

Stigma feeds on vulnerability, but confidence acts as a shield. Developing a strong sense of self-worth can help you navigate challenges and redefine societal perceptions.

Set Personal Goals

Achieving small victories builds momentum. Set realistic, meaningful goals, whether it’s mastering a skill, taking on a new hobby, or pursuing a career milestone. Every accomplishment reinforces your capabilities and boosts your confidence.

At Robobionics, we support this journey through gamified rehabilitation programs that make skill-building both engaging and rewarding. By turning rehabilitation into an enjoyable process, we help users see their prosthetics as tools for empowerment.

Surround Yourself with Positivity

The people around you play a significant role in shaping your self-image. Surround yourself with supportive friends, family members, and mentors who encourage you to thrive. Their belief in your abilities can inspire you to push past limitations.

Advocating for Yourself: Taking Control of the Narrative

One of the most powerful ways to overcome social stigma is by advocating for yourself. When you take control of your story, you shift the focus from your disability to your strengths, aspirations, and contributions.

Embrace Your Identity

Your disability is a part of your story, but it does not define who you are. Embrace it as one aspect of your identity rather than letting it overshadow your unique qualities. When you take pride in your journey, others are more likely to respect and value your perspective.

Speak Up About Your Needs

Advocacy begins with clear communication. Whether it’s in the workplace, at school, or in social situations, voicing your needs helps others understand how they can support you.

For example, asking for reasonable accommodations at work ensures that you can perform to the best of your ability without feeling like you’re inconveniencing others.

At Robobionics, we encourage open communication during every step of the prosthetic selection process. Our structured approach, including evaluations, trials, and personalized fittings, ensures that your needs are at the center of every decision.

The Role of Technology in Breaking Barriers

Innovations in technology, like advanced prosthetics, are transforming how society views disabilities. Modern tools can enhance independence, challenge outdated perceptions, and restore confidence in ways that were once unimaginable.

How Prosthetics Are Changing Lives

Prosthetics have come a long way from their rudimentary beginnings. Today, they are not just functional tools but also symbols of empowerment. Devices like Grippy™, our flagship 3D-printed bionic hand, are designed to mimic natural hand movements while being lightweight and comfortable. They even come with sensory feedback features that provide an enhanced sense of touch.

When people see advanced prosthetics in action, it challenges their preconceived notions about disabilities. You’re no longer seen as “limited” but as someone embracing cutting-edge solutions to live life fully.

How Prosthetics Are Changing Lives

Gamified Rehabilitation: A Game-Changer

Adapting to a prosthetic can be daunting, but gamified rehabilitation makes the process smoother. By incorporating games and interactive exercises, it turns therapy into a fun and rewarding experience. This approach not only improves physical adaptation but also boosts mental well-being by making progress tangible and enjoyable.

Creating a Supportive Community

Stigma often thrives in isolation, but the support of a community can make all the difference. Connecting with others who share similar experiences fosters understanding, empathy, and encouragement.

The Importance of Peer Support

Talking to someone who has walked a similar path can be incredibly validating. Peer support groups allow individuals to share experiences, offer advice, and celebrate milestones together. These groups also provide a safe space to discuss challenges without fear of judgment.

At Robobionics, we’ve seen how communities can uplift individuals. Many of our users stay connected through support networks, sharing tips and inspiring each other with their resilience.

Engage with Advocacy Organizations

Many organizations work tirelessly to raise awareness about disabilities and combat stigma. Partnering with these groups can help you feel part of a larger movement while giving you access to resources, events, and opportunities for personal growth.

Fostering Societal Change: A Collective Effort

Overcoming social stigma isn’t just an individual responsibility—it’s a collective effort that requires a shift in societal attitudes. By encouraging inclusion, celebrating diversity, and advocating for systemic change, society can become more supportive and accepting of individuals with disabilities.

Promoting Inclusion Through Education

Education is the foundation of acceptance. Schools, workplaces, and communities must actively teach inclusivity by integrating disability awareness into their programs. When people are exposed to accurate information and real-life experiences, misconceptions fade away.

As a company rooted in innovation and social impact, Robobionics collaborates with organizations to host awareness programs and workshops. These initiatives are designed to challenge stereotypes and encourage a culture of inclusion.

Promoting Inclusion Through Education

Advocating for Policy Changes

Government policies play a crucial role in dismantling systemic barriers. Advocacy groups and individuals can push for laws that support accessibility, equal opportunities, and anti-discrimination measures. Such policies ensure that individuals with disabilities can access education, employment, and public spaces without prejudice.

India’s Rights of Persons with Disabilities Act is a step in the right direction, but continuous efforts are needed to ensure its implementation.

Thriving in Professional Environments

For many, the workplace is where stigma feels most evident. Preconceived notions about productivity or capability can limit opportunities. However, with the right approach, these barriers can be turned into stepping stones for success.

Demonstrating Your Value

Let your work speak for itself. Showcase your skills, reliability, and creativity in your role. By excelling in your position, you challenge biases and set an example for others to follow. Preparation is key—build a strong resume, develop your expertise, and embrace lifelong learning.

Did you know that modern prosthetics can enhance work performance? Devices like Grippy™ are designed for precision and ease of use, helping users perform tasks with greater efficiency.

Knowing Your Workplace Rights

Awareness of workplace rights is essential for navigating professional settings confidently.

Employers are required to provide reasonable accommodations under Indian labor laws, ensuring that individuals with disabilities can perform their duties effectively. If you face discrimination, knowing your rights will empower you to take appropriate action.

Robobionics supports individuals in professional environments by offering repair and maintenance services for prosthetics, ensuring minimal disruption to your daily routine.

Long-Term Emotional Resilience

Resilience is the ability to adapt, thrive, and remain hopeful despite challenges. Building this skill is crucial for combating stigma and fostering personal growth over time.

Practicing Self-Compassion

Be kind to yourself. Accepting your emotions, whether they involve frustration, sadness, or joy, is an important part of self-care. Remember that everyone faces challenges, and your journey is a testament to your strength.

Engage in activities that bring you peace, whether it’s meditation, journaling, or pursuing a hobby. A balanced mind fosters a positive outlook, making it easier to face societal pressures.

Celebrating Your Achievements

Every accomplishment, no matter how small, deserves recognition. Celebrate your progress, from adapting to new technology like a prosthetic to breaking through professional or personal barriers. Acknowledging your wins reinforces your sense of self-worth.

Robobionics celebrates with you every step of the way. From trying out a bionic hand to mastering rehabilitation exercises, we’re here to remind you of your incredible potential.

Celebrating Your Achievements

Breaking Stereotypes Through Representation

Representation matters. When people with disabilities are visible in leadership roles, media, and everyday life, it helps society see their abilities, not just their challenges. This visibility dismantles stereotypes and creates a path for future generations to thrive in an environment free of judgment.

The Role of Media in Shaping Perceptions

Media plays a powerful role in influencing societal attitudes. Positive portrayals of individuals with disabilities in movies, advertisements, and news stories can normalize their presence and celebrate their achievements. Conversely, inaccurate or patronizing depictions reinforce harmful stereotypes.

Support content that showcases authentic experiences. Share stories of triumph, advocate for accurate representation, and celebrate organizations that champion diversity.

At Robobionics, we amplify user success stories to inspire others and foster understanding. Each person’s journey with their prosthetic is unique, and sharing these experiences helps break the mold of outdated societal norms.

Leading by Example

Representation isn’t limited to celebrities or public figures—it starts with you. By living authentically and pursuing your passions, you inspire others to look beyond disabilities.

Whether it’s excelling in your career, starting a business, or volunteering, your actions challenge assumptions and show that limitations are only as strong as we allow them to be.

Building an Inclusive Future

Overcoming social stigma requires both individual and collective efforts. While it’s important to work on personal growth, society must also evolve to support inclusion and accessibility for everyone.

Supporting Inclusive Infrastructure

Accessibility should be a priority in public spaces, schools, and workplaces. From ramps and elevators to adaptive technology and ergonomic furniture, inclusive infrastructure allows individuals with disabilities to participate fully in daily activities without barriers.

When you choose a locally-made prosthetic like Grippy™, you’re not just investing in yourself; you’re also supporting the vision of an inclusive India. As part of the “Make in India” initiative, Robobionics champions the development of accessible and affordable solutions for all.

Encouraging Open Conversations

Change begins with dialogue. Encourage open discussions about disability and stigma within your community. Honest conversations can help others understand the impact of their biases and pave the way for empathy and acceptance.

By addressing stigma head-on, we can create a society where everyone feels valued for who they are, not judged for what they might lack.

Embedding Inclusion into Organizational DNA

For businesses, inclusivity must be a core principle that informs every aspect of operations. This requires a shift from viewing inclusion as a standalone initiative to recognizing it as a strategic advantage. Inclusive organizations foster creativity, innovation, and loyalty by ensuring all individuals feel valued and empowered.

One way to achieve this is through inclusive hiring practices. Businesses should evaluate and refine their recruitment processes to remove barriers for individuals with disabilities.

This might include offering alternative application formats, ensuring accessible interview venues, or partnering with disability advocacy organizations to reach a broader talent pool.

Innovating for Accessibility

An inclusive future also demands innovation that prioritizes accessibility. Businesses that design products, services, and spaces with universal accessibility in mind send a clear message that they value diversity. For instance, incorporating assistive technology into workplace tools or creating customer experiences that cater to diverse abilities positions businesses as pioneers in inclusivity.

Innovating for Accessibility

For example, companies in the tech industry can integrate features such as voice control, screen readers, or haptic feedback into their products.

Retail businesses can invest in adaptive store layouts that accommodate mobility devices. These innovations benefit not only individuals with disabilities but also other customer segments, such as seniors or parents with strollers.

Creating Inclusive Marketing Narratives

The stories businesses tell about themselves and their customers play a critical role in shaping societal attitudes. Inclusive marketing campaigns that highlight individuals with disabilities in authentic and empowering ways can challenge stereotypes and inspire broader cultural change.

Businesses can collaborate with individuals with disabilities as creators, influencers, or ambassadors to ensure their narratives are represented accurately and respectfully.

For instance, showcasing a person with a disability excelling in their career, pursuing their passions, or overcoming challenges reframes the conversation around ability and potential.

Conclusion

Overcoming social stigma as a person with a disability is a journey, not a destination. It involves educating yourself and others, building confidence, and advocating for systemic change. With the right tools, support systems, and mindset, it’s possible to reclaim your narrative and live life on your terms.

At Robobionics, we’re here to support you every step of the way. From offering advanced prosthetics like Grippy™ to providing gamified rehabilitation and ongoing care, our mission is to empower you to lead an independent and fulfilling life.

Your potential is limitless, and stigma should never stand in the way of your dreams. Together, we can break barriers, redefine independence, and create a world where everyone thrives.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.