Waterproof Finger Prosthetics: Are They a Reality?

Waterproof Finger Prosthetics: Are They a Reality?

Water is everywhere in daily life.
We wash our hands, cook meals, water plants, and sometimes get caught in the rain without warning.
For most people, these moments are simple and routine.

But for someone using a finger prosthesis, water can be a problem.
Moisture can affect materials, damage electronics, and reduce the life of the device.
That’s why the idea of a waterproof finger prosthetic feels exciting — it promises freedom without worry.

The question is: are waterproof finger prosthetics truly possible, and if they are, how well do they work in real life?
In this article, we explore the technology, the challenges, the solutions, and the future of finger prosthetics that can handle water with confidence.

What Waterproofing Really Means in Prosthetics

More Than Just Splash Protection

When people hear the word waterproof, they often imagine complete safety from any water exposure.
But in prosthetics, there are different levels — from splash-resistant designs that can handle rain to fully submersible devices for swimming or diving.

A splash-resistant finger prosthesis can survive brief contact with water, like handwashing or light rain.
A fully waterproof model, on the other hand, can be submerged without damage, opening up a much wider range of activities.

Why Waterproofing Matters for Users

Water damage can cause more than just inconvenience — it can mean costly repairs or replacement.
For people who live in humid climates or work in wet conditions, avoiding water entirely is unrealistic.
A waterproof prosthesis means fewer interruptions, less stress, and more freedom to live without overthinking every movement near water.

Common Risks Water Poses to Prosthetics

Water can weaken adhesives, corrode metal components, and interfere with electronics in myoelectric prosthetics.
Even materials like silicone or rubber, which repel water, can trap moisture inside joints if not sealed properly.
The goal of waterproofing is not just keeping water out but also ensuring no damage happens if a little water does get in.

Types of Waterproof Finger Prosthetics

Passive Waterproof Designs

These are non-electronic prosthetics made from water-resistant materials like medical-grade silicone or coated polymers.
Since they have no circuits, they are naturally safer around water.
They’re ideal for activities like swimming, dishwashing, or working in wet environments.

However, passive designs may not offer advanced grip control or tactile feedback.
They’re more about durability than high-tech precision.

Waterproofed Myoelectric Prosthetics

Adding waterproofing to a myoelectric device is much more complex.
Every joint, wire, and sensor must be sealed against water intrusion while still allowing full range of motion.
Some advanced models use nano-coatings or specialized sealing membranes to protect sensitive electronics.

These devices can be used in the rain, during handwashing, and even in shallow swimming without issue.
But full submersion for long periods still remains a challenge in many designs.

Hybrid Solutions for Everyday Use

Some users choose to have two prosthetics — one advanced myoelectric for dry environments and one simple waterproof passive model for wet conditions.
This approach avoids compromising either performance or durability.

Performance of Waterproof Finger Prosthetics in Daily Life

Cooking and Kitchen Work

The kitchen is one of the most challenging places for any prosthesis when it comes to water exposure.
From washing vegetables to rinsing plates, there’s constant splashing and contact with moisture.

A waterproof finger prosthesis can make cooking much easier.
You can wash your hands in between tasks without removing the device, clean produce directly under running water, or handle wet utensils without worry.
Even steam and condensation from boiling pots, which can be harmful to unprotected electronics, are less of a threat to waterproof designs.

In addition to water safety, grip also matters in a kitchen.
Many waterproof models use textured or silicone-coated tips that hold onto wet items securely.
This means you can peel fruits, chop vegetables, and open jars without items slipping from your grasp.

Cleaning and Household Chores

For people without waterproof prosthetics, mopping, laundry, and bathroom cleaning often require either removing the prosthesis or wearing a protective cover.
This can slow down tasks and make them inconvenient.

With a waterproof prosthesis, you can wash clothes by hand, clean sinks, or scrub tiles without thinking twice about splashes.
It saves time and energy since you don’t need to stop and remove or cover the device for every wet task.

Still, even waterproof models benefit from a quick rinse and dry after heavy contact with detergent or soap water, as cleaning chemicals can be harsher than plain water.

Swimming and Water Sports

Swimming is one of the most liberating activities for those with a waterproof finger prosthesis.
In the past, people with myoelectric prosthetics often avoided pools or beaches to prevent damage.
Now, certain waterproof designs allow safe swimming, snorkeling, and even light diving.

For these activities, the prosthetic must be sealed tightly to prevent water from entering during submersion.
The materials also need to resist chlorine in pools or salt in seawater, both of which can wear down unprotected devices.

One additional factor is buoyancy.
Prosthetics made from lightweight materials may float, which can slightly affect swimming technique.
Manufacturers often add weight adjustments or streamline shapes to reduce drag in the water.

Monsoon Weather and Outdoor Activities

In India, the rainy season can last for months in some states.
Without waterproofing, a sudden downpour can quickly damage a prosthetic or make it uncomfortable to wear.

Waterproof designs mean you can commute, work, or enjoy outdoor activities without worrying about finding shelter for your device.
Even if the prosthesis gets fully wet in a storm, it will keep functioning normally.

Dust and mud, which often mix with rainwater during monsoons, are also less of an issue for sealed designs.
These devices are easier to clean — simply rinse and wipe them dry.

Engineering Challenges in Making Waterproof Finger Prosthetics

Protecting Sensitive Components

The biggest challenge in waterproofing is keeping moisture away from sensitive parts.
In passive prosthetics, this is straightforward since there are no electronics to protect.
However, in myoelectric prosthetics, even a drop of water in the wrong place can interrupt signals or cause corrosion.

Manufacturers need to seal sensors, wiring, and circuit boards without affecting their ability to read muscle signals accurately.
This means finding a balance between tight waterproof sealing and free, natural movement of the prosthetic finger.

Sealing Joints Without Restricting Movement

Finger prosthetics have multiple joints for realistic bending and grip control.
If these joints are sealed too tightly, movement can become stiff and unnatural.
If they’re sealed too loosely, water can seep in and cause damage.

Engineers often use flexible waterproof membranes around the joints.
These allow smooth bending while keeping out water and dust.
Some designs also use tiny drainage channels, so if water does enter, it can quickly flow out before reaching sensitive areas.

Material Choices for Long-Term Durability

The outer shell of a waterproof prosthesis needs to handle both water exposure and everyday wear.
Materials like medical-grade silicone and thermoplastic polyurethane (TPU) are common because they are soft, flexible, and resistant to water damage.

For internal structures, corrosion-resistant metals like titanium or anodised aluminium are used.
These remain strong and lightweight even after repeated exposure to moisture.

Some advanced designs also use hydrophobic coatings — ultra-thin layers that repel water on contact.
This makes cleaning easier and prevents water droplets from clinging to the surface.

Preventing Condensation Inside the Device

Even with excellent sealing, temperature changes can cause condensation inside a prosthetic.
For example, moving from an air-conditioned room to a hot, humid outdoor environment can lead to moisture build-up inside the casing.

To counter this, some waterproof designs include tiny vents with filters that let air circulate but keep water out.
Others use moisture-absorbing inserts that can be replaced during regular maintenance.

Balancing Weight and Waterproofing Layers

Every extra layer of sealing adds weight.
For finger prosthetics, which need to feel as natural as possible, weight is a critical factor.
Too much weight can make fine movements harder and cause fatigue during long use.

This means waterproofing must be achieved with minimal added material, often requiring custom engineering for each model.

Maintenance Tips for Waterproof Finger Prosthetics

Rinsing After Use

Even though a waterproof prosthesis can handle water, it’s important to rinse it with clean fresh water after exposure to saltwater, chlorinated water, or soapy water.
This prevents chemical residues from wearing down materials over time.
A gentle rinse also removes dust or fine sand that could affect the joints.

Drying Properly

Waterproof does not mean you should store it wet.
After rinsing, wipe the prosthesis with a soft, lint-free cloth and allow it to air dry before storing.
This keeps the device fresh and prevents any trapped moisture from creating unpleasant odours or corrosion over years of use.

Checking Seals and Joints Regularly

Over time, seals can wear out or become loose, especially with frequent bending and stretching.
It’s wise to have the device checked periodically by a prosthetist to ensure that all sealing elements remain intact.
Catching small seal issues early can prevent larger and more expensive repairs later.

Using It Within Recommended Limits

Manufacturers clearly define the water exposure levels each model can handle.
If a device is rated for light splashes but not full submersion, pushing it beyond those limits risks damage.
Respecting these guidelines ensures that the prosthesis lasts longer and continues performing reliably.

Storing in the Right Environment

When not in use, store the prosthesis in a cool, dry place away from direct sunlight.
Heat can weaken adhesives and alter the flexibility of silicone or rubber parts, reducing their waterproofing effectiveness.

Real Stories of Indian Users Benefiting from Waterproof Prosthetics

Monsoon Commutes in Mumbai

Rajesh, a corporate professional in Mumbai, struggled during monsoons.
His old myoelectric prosthesis often short-circuited when he got caught in heavy rain.
After switching to a waterproof model with sealed electronics, he could travel to work without worrying about sudden downpours.
He now rides his scooter confidently, knowing rain won’t stop him.

Cooking Without Worry in Kerala

Anjali, a home baker from Kochi, spends hours in the kitchen preparing orders.
Her previous prosthesis required her to remove it whenever washing dishes or rinsing fruits.
Her new waterproof finger prosthesis lets her move from mixing dough to cleaning utensils without interruption.
It not only saves time but also keeps her workflow smooth.

Swimming Lessons in Goa

Sunil, a retired teacher living in Goa, always loved swimming but avoided pools after losing part of his hand.
When he learned about waterproof prosthetics, he tried one designed for active water use.
Now, he swims every week and even teaches basic swimming to children in his neighbourhood.

Agricultural Work in Punjab

Harpreet, a farmer in Punjab, works in wet fields during irrigation season.
His waterproof prosthesis lets him handle farming tools, adjust water channels, and work in muddy conditions without removing the device.
It’s rugged enough to handle both water and soil, making it ideal for his daily needs.

Future Trends in Waterproof Prosthetic Design

Smart Moisture Sensors for Early Warning

One exciting development is the addition of smart sensors inside the prosthesis that detect moisture levels.
If water ever seeps in, the sensor can alert the user through a connected smartphone app.
This allows quick action before any damage happens, especially for myoelectric models with sensitive electronics.

These sensors can also help prosthetists during maintenance by showing exactly where and when moisture exposure occurred.
This data can guide improvements in sealing for future designs.

Self-Cleaning Surfaces

Another trend is the use of advanced hydrophobic coatings inspired by nature, such as the lotus leaf effect.
These coatings cause water to bead and roll off instantly, carrying away dirt and dust along with it.
For users, this means less cleaning and better hygiene, especially in humid or dusty environments.

Self-cleaning surfaces also help keep the prosthesis looking newer for longer, as stains and water spots don’t stick easily.

Flexible Sealing Materials

Traditional seals can stiffen over time, making movement less natural.
Future waterproof prosthetics may use new flexible sealing materials that stretch and move with the device without cracking or losing their protective function.
These materials could also be lighter, helping reduce overall device weight.

Improved Joint Protection

Currently, joints are the most vulnerable points for water entry.
Next-generation designs may feature layered joint protection — a combination of flexible waterproof membranes, micro-drainage systems, and self-lubricating coatings.
This would not only block water but also reduce friction for smoother, longer-lasting movement.

Integration with Wearable Tech

As prosthetics become smarter, waterproofing will also cover built-in features like fitness tracking, temperature sensors, or even haptic feedback systems.
Imagine being able to swim laps while your prosthesis tracks your strokes, speed, and calories burned — all without fear of water damage.

Wider Access in India

Perhaps the most important trend is making these technologies affordable and available to more people.
Indian manufacturers, including RoboBionics, are focusing on producing waterproof prosthetics locally to reduce costs.
This approach makes it possible for farmers, workers, and everyday users to benefit from high-tech waterproofing without paying international prices.

Adapting Daily Routines with Waterproof Finger Prosthetics

Freedom in Morning Routines

For most prosthetic users, mornings involve small but important challenges — washing the face, brushing teeth, and preparing breakfast.
With a non-waterproof device, each of these requires caution or removal of the prosthesis.
A waterproof model changes the rhythm entirely.
You can rinse vegetables, pour coffee, or wash dishes while chatting with family without worrying about splashes.

Many users find this small change boosts their mood, as they start the day without the constant thought of “Will this damage my device?”

Outdoor Activities Without Hesitation

Gardening, walking in the rain, or washing the car often required either protective covers or avoiding the task altogether.
Waterproof prosthetics make these activities simple and natural again.
Even in muddy environments, users can hose down the prosthesis along with their tools and shoes afterward.

In rural areas, where water pumps, open wells, or handwashing clothes are daily tasks, this freedom is especially valuable.

Reconnecting with Water-Based Hobbies

Some people have hobbies that they had to pause after an injury because of water concerns — fishing, boating, swimming, or even pottery.
Waterproof designs mean these can be enjoyed without modification.
For pottery, the prosthesis can work with wet clay directly.
For fishing, it can handle wet reels and lines without risk.

Helping Parents and Caregivers

For parents, waterproof prosthetics can be a relief during tasks like bathing children or cleaning up spills.
Caregivers in hospitals or homes also benefit, as they can assist with patient washing or meal preparation without switching devices.

Transitioning from a Non-Waterproof to a Waterproof Prosthetic

Adjusting to New Weight and Feel

Waterproof models sometimes have extra sealing layers, which can slightly change their weight and balance.
Users may need a short adjustment period to get used to this difference, especially in delicate movements like typing or gripping light objects.

Learning New Maintenance Habits

While waterproof prosthetics need less daily caution, they still require regular cleaning after heavy water exposure.
Users coming from non-waterproof models may underestimate this step at first.
Getting into the habit of rinsing and drying after use in chlorinated or salty water helps extend the device’s life.

Expanding Activity List Gradually

The shift to waterproofing can be exciting — suddenly, swimming, gardening, or washing dishes is possible again.
However, it’s wise to reintroduce these activities gradually, allowing the user to get used to the feel of the prosthesis in wet conditions.

Training Grip in Wet Conditions

Objects behave differently when wet — they may feel heavier, slipperier, or harder to control.
Some users spend a few days practising with wet utensils, bottles, or tools to adjust their grip strength and technique.

Designing Waterproof Prosthetics for Indian Weather and Lifestyle

Heat and Humidity Challenges

India’s climate is diverse, but in many regions, high humidity is a constant factor for much of the year.
Moisture in the air can slowly work its way into devices, even without direct water contact.
This is why waterproof prosthetics made for Indian users often include both sealing against liquid water and resistance to humidity.

In coastal areas like Chennai, Mumbai, or Kochi, salty air adds another challenge.
Salt particles in the air can corrode metal components over time.
Local manufacturers choose corrosion-resistant materials and apply protective coatings that hold up against both moisture and salt.

Monsoon-Ready Design

The monsoon season brings months of almost daily rainfall.
Users need devices that can function perfectly even after repeated soaking.
Designs for India include strong joint seals and quick-drying outer materials so that performance stays consistent whether it’s sunny or raining heavily.

Mud, common in rural and suburban areas during monsoons, is also considered.
Waterproof prosthetics for Indian conditions are built to be easy to rinse off completely without disassembly.

Dust and Water Together

Some regions, like parts of Rajasthan or Maharashtra, see seasonal dust storms followed by rain.
Dust particles can be abrasive, wearing down seals if not managed properly.
Devices designed for India use fine-particle filters at vulnerable points to stop dust from getting in, even during wet conditions.

Everyday Water Exposure in Indian Homes

Indian households often involve water-heavy activities — washing clothes by hand, cleaning floors with buckets, rinsing utensils, and watering plants.
Unlike some countries where dishwashers and washing machines handle these tasks, here they are often done manually.

Waterproof prosthetics for India need to withstand frequent, direct water contact multiple times a day.
They also need grip patterns that can handle metal utensils, slippery steel pots, and wet vegetables without losing hold.

Cultural and Religious Considerations

Water plays an important role in many Indian cultural and religious practices, from daily poojas to festival celebrations like Holi or Ganesh Chaturthi, where immersion in water is common.
A waterproof prosthetic allows users to fully participate in these traditions without hesitation.

Conclusion: Freedom Without Fear of Water

Waterproof finger prosthetics are no longer just a dream — they are here, working, and making everyday life simpler.
From cooking in the kitchen to swimming in the ocean, these devices open doors that once seemed closed.

For users in India, the benefits go beyond convenience.
They mean confidence during the monsoon, safety while working in farms or factories, and full participation in cultural traditions that involve water.
They remove the constant worry of damage from a sudden splash, letting people focus on living rather than protecting their device.

At RoboBionics, we understand that waterproofing is about more than sealing against water.
It’s about designing for real lives — lives filled with weather changes, busy kitchens, long commutes, and moments of joy in rivers, pools, or rain.
By combining durable materials, advanced sealing, and smart design, we create prosthetics that match both the climate and the lifestyle of our users.

If water has been holding you back, it doesn’t have to anymore.
A waterproof finger prosthesis can restore freedom in ways you might not have imagined — letting you cook, work, travel, and play without hesitation.

Take the first step toward worry-free living.
Book your demo with RoboBionics today and see how your life can flow naturally again — rain or shine.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
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 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

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6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.