Same-Day Demo Events: How to Book Trials in Major Indian Cities

Same-Day Demo Events: How to Book Trials in Major Indian Cities

Trying a prosthetic for the first time can feel both exciting and overwhelming. You want to see how it works, how it feels, and whether it will fit into your daily life. But waiting weeks or months for a demo can make the journey stressful.

This is why same-day demo events are so powerful. They give you the chance to see, touch, and try prosthetics in real time, without long delays. In just one visit, you can understand the technology, ask questions, and even test how a device feels when you move.

Across India, cities like Delhi, Mumbai, Bengaluru, Chennai, and Hyderabad are hosting these demo events. They bring together prosthetic experts, rehabilitation professionals, and families who want to explore what’s possible.

At RoboBionics, we believe every person deserves a chance to experience the freedom of movement without unnecessary waiting. That’s why we organize same-day demos that are simple to book, easy to attend, and designed to give you clarity and confidence.

This guide will show you how these events work, why they matter, and how you can book your spot in your city.

Why Same-Day Demos Matter

Removing Long Waiting Times

For many families, the journey to getting a prosthetic feels slow

For many families, the journey to getting a prosthetic feels slow. First there is the hospital visit, then the fitting appointment, and finally the demo after weeks of waiting. By the time the trial happens, people are often anxious and unsure.

Same-day demos change this. Instead of waiting, you get answers immediately. You see how the device looks, feels, and works on the very day you book. This shortens the gap between interest and action, helping people make decisions with confidence.

Building Trust Through Experience

A prosthetic is not something you buy without trying. People need to feel the grip, test the comfort, and see how natural the movements are. When they can do this in real time, trust builds quickly.

For first-time users, this trust is essential. It removes doubts and shows them that modern prosthetics can truly match their lifestyle. Families also feel reassured, knowing that the device is both functional and safe.

Encouraging Families and Caregivers

It’s not only the user who benefits from same-day demos. Parents, spouses, and caregivers also get a chance to see the prosthetic in action. They can ask questions, learn about maintenance, and understand how it will support daily routines.

This shared experience means the whole family is ready to support the user, making adaptation smoother and more encouraging.

How Same-Day Demos Work

Quick and Easy Booking

Booking a demo is designed to be simple. You select your city, choose a date, and confirm your slot. Some centers even allow walk-ins, but most recommend advance booking so the team can prepare your session.

At RoboBionics, we’ve made this process even easier with an online booking system. Families can visit our website, pick their preferred slot, and get instant confirmation.

Personalized Sessions

Every demo is personalized. Instead of a large group session, most centers focus on one-on-one time with the user and their family. This ensures that every question is answered and every concern is addressed.

During the session, you are guided step by step. From putting on the prosthetic, to testing movements, to learning how to grip and release, everything is demonstrated clearly and patiently.

Hands-On Trials

The most important part of a demo is the hands-on trial. You don’t just watch the prosthetic work — you get to try it. For many people, this is the moment of realization. They see themselves holding a cup, typing on a keyboard, or picking up small objects again.

This direct experience often changes hesitation into excitement. It shows that life with a prosthetic is not only possible but practical and empowering.

Key Benefits for First-Time Users

Reducing Fear and Uncertainty

The unknown can feel scary.

The unknown can feel scary. Many people worry about whether the prosthetic will be painful, too heavy, or difficult to use. Same-day demos answer these questions instantly. By trying the device, the fear of the unknown disappears.

Faster Decision Making

For families who are unsure whether to invest in a prosthetic, a demo provides clarity. Instead of imagining how it might work, they see it in action. This makes decision making faster, easier, and more confident.

Emotional Uplift

One of the most powerful benefits is the emotional impact. The first time someone moves their fingers with a bionic hand or walks with a new limb, hope returns. Families often describe demos as life-changing moments, because they see potential in real time.

City-Wise Booking: Delhi, Mumbai, and Bengaluru

Delhi: Fast access with strong support

Delhi is a great place to try a prosthetic on short notice. The city has many rehab centers, teaching hospitals, and sports complexes that host demo days.

Most events run through pre-booked slots to avoid crowding. You pick a time, share a few details, and get a clear confirmation by SMS and email.

Families like Delhi because transport is simple. Metro stations near venues make it easy for elders and children to attend without stress.

How booking works in Delhi

Same-day slots open early in the day and fill fast by afternoon. If you need an urgent trial, morning calls work best.

Carry basic medical notes, any old socket or liner, and a simple list of goals. This helps the clinician tailor the session within minutes.

If you are comparing devices, ask for back-to-back trials. Delhi teams are used to quick A/B testing so you can feel differences on the spot.

Mumbai: High demand, smooth flow

Mumbai events are busy but very well run. Venues are usually accessible, with ramps, lifts, and nearby parking.

Because the city is spread out, organizers cluster sessions by region. Western, Central, and Navi Mumbai days rotate so travel time stays reasonable.

If you face work shifts, late-evening micro sessions are common. These are short but focused and perfect for first impressions.

How booking works in Mumbai

Booking happens online with a simple form. You choose your zone, your day, and a 45–60 minute window.

Expect a quick pre-call. A coordinator confirms your goals, limb level, and any prior device use. This call sets your demo up for success.

On the day, arrive ten minutes early. Mumbai teams move on time. If you are late, you may be offered the next open slot the same day.

Bengaluru: Tech-led, patient-first

Bengaluru brings calm structure to demo days. Sessions feel unhurried, and teams often include both a prosthetist and a physio.

You can request small add-ons like trial grips, simple ADL tasks, or work-simulated tasks. This helps working adults judge usefulness at their job.

Weather is mild for most of the year, so outdoor walk tests are common. Paths are marked and safe for first-time users.

How booking works in Bengaluru

You book on the website and receive a link to a short pre-demo checklist. This covers skin care, clothing, and what to bring.

Hybrid demos are popular here. If a family elder cannot travel, a video call can be added so they can watch and ask questions.

If you plan two trials the same day, the team may insert a rest gap between them. This protects the skin and keeps feedback honest.

Chennai, Hyderabad, and Pune

Chennai: Medical backbone with steady follow-up

Chennai demos often run alongside rehab consults

Chennai demos often run alongside rehab consults. This makes it easy to get a full view: device trial, stump care, and gait coaching in one visit.

Humidity can affect liners and suspension. Teams keep dry cloths, antiperspirant options, and socket fit hacks ready for quick comfort wins.

Parents appreciate that child sessions include play tasks. Stacking blocks, drawing, or catching a ball helps children open up.

How booking works in Chennai

Most bookings happen a day ahead, but standby slots are held for hospital referrals. If your surgeon suggests a demo, you will be fit in.

If you need language support, ask while booking. Tamil, English, and Hindi are commonly available, and translators can be arranged.

Bring a change of stump socks in summer months. You may want a fresh pair mid-session.

Hyderabad: Friendly pricing and clear guidance

Hyderabad events are known for clarity. Teams explain parts, costs, and timelines in simple words, then let the device do the talking.

Road access is good and parking is easier than in bigger metros. This makes it ideal for families traveling from nearby towns.

Because pharma and medical tech communities are active here, you may meet volunteers who can share lived experience and tips.

How booking works in Hyderabad

You can book online or by a short WhatsApp message. A coordinator replies with slot options and a Google Map pin.

If you are a heavy user at work, request a “job-try set.” This adds tool grips, keyboard tests, or pinch tasks to the session.

Financing talk is kept brief during the demo. A dedicated counselor follows up later so the trial stays focused on fit and function.

Pune: Clean workflow with campus-style venues

Pune venues feel like calm campuses. Paths are wide, waiting areas are airy, and sessions run like a clear step-by-step class.

Students, factory workers, and service staff often visit on the same day. Teams adapt tasks to each person’s daily life.

Because of regular heat spells, cooling breaks are part of the plan. You will never be rushed into long trials without a pause.

How booking works in Pune

Online booking is fastest, but phone lines are friendly and quick. If you have a tight schedule, ask for “express mode.”

In express mode, paperwork is done ahead of time. On arrival you go straight to the hands-on trial.

If you bring a caregiver, ask for chair-side training. They learn donning, doffing, and daily cleaning right beside you.

Kolkata, Ahmedabad, and Jaipur

Kolkata: Gentle pace with deep care

Kolkata teams give time for feelings as well as fittings.

Kolkata teams give time for feelings as well as fittings. First-timers get extra minutes to breathe, watch, and ask questions.

NGO partners often join demo days. They can advise on support for travel, school needs, and return-to-work plans.

Snug indoor spaces are common during monsoon. You will still get a full trial, with extra care to keep liners dry and clean.

How booking works in Kolkata

Call or book online, then expect a warm confirmation call. The team notes any health concerns and schedules extra help if needed.

If you are comparing devices, tell them early. They will stage the order of trials to reduce skin load.

If you prefer a female clinician, request this during booking. Many centers can arrange it.

Ahmedabad: Efficient, value-focused

Ahmedabad demos are crisp and organized. Families like the clear talk on local service, spare parts, and follow-up costs.

Work-simulation is strong here. Textile, machine, and retail tasks are set up so you can try what you actually do at work.

Cooling stations and resting benches are placed along the walking loop, which helps seniors and children.

How booking works in Ahmedabad

Slots open in morning and evening blocks to avoid midday heat. Choose what suits your travel.

If you need a Gujarati-speaking clinician, mention it during booking. This makes the session smoother.

You can ask for a quick “wear-and-walk” video clip on your phone. It helps you review your form later.

Jaipur: Heritage of access, modern flow

Jaipur teams blend heart and method. Many staff have long experience with community camps and know how to calm first-day nerves.

Training corners teach simple at-home drills. You leave knowing what to practice in the first week.

Because of dry weather, skin hydration tips are part of every session. This protects comfort as you increase daily wear time.

How booking works in Jaipur

Booking is simple by phone or web form. If you come from out of town, ask for a longer slot.

Longer slots include rest, repeat trials, and time for family questions. You finish the day with a clear plan.

If you need cost estimates for insurance, request a pro-forma quotation at the desk.

What to bring to a same-day demo

Wear clothes that allow easy access to the limb. For upper-limb trials, a short-sleeve tee helps. For lower-limb trials, shorts make assessment faster.

Carry any old sockets, liners, or notes from past fittings. These tell the clinician what worked and what did not.

Bring a small towel, a spare stump sock, and a bottle of water. Simple comforts keep the session smooth.

If you are a student or worker, bring the tools you use. A book, a bat, a keyboard, a wrench. Real tasks give real answers.

What happens during the session

Welcome and quick check-in

A coordinator confirms your details and goals. If you shared pain or skin issues, a clinician looks first and suggests safe limits.

You will sign a consent note. This explains what you will try, what to avoid, and how the team keeps the trial safe.

Sizing and socket fit

Measurements are taken. If a trial socket fits you, you will try gentle movements first.

For upper-limb trials, you start with open and close. Then you try pinch tasks and rotate to daily objects.

For lower-limb trials, you start with standing balance. Then weight shift, short steps, and safe turns.

Real-life tasks

Once comfort is steady, you try daily tasks. Holding a cup, typing, writing, or picking up coins for hands. Walk tests, ramp tests, and seat transfers for legs.

If you came for work reasons, the team sets up role tasks. You test grip, repeat moves, and judge stamina.

Cool-down and plan

You rest and share feedback. The clinician notes what felt right and what did not.

Together you choose next steps. A re-trial, a casting appointment, or a follow-up video check—whatever gets you to a clear decision.

How to prepare at home

Sleep well the night before. Tired muscles make trials harder than they need to be.

Eat a light meal one hour before your slot. Energy helps you focus.

Do light stretches for the neck, shoulders, hip, and back. A relaxed body learns faster.

Note your top three goals. When the hour gets busy, this list keeps the session on track.

Safety and hygiene you can expect

Venues keep disinfectants, fresh liners, gloves, and wipes ready. Trial parts are cleaned between users.

If you have diabetes or delicate skin, the clinician adjusts the session to protect you.

If something hurts, say so. A demo is not a test. It is a conversation with your body.

Financing and support at the demo

If you like the device, a counselor can

If you like the device, a counselor can walk you through costs, lead times, and payment options.

Some families use insurance or CSR help. Others choose no-cost EMIs. Ask for written options so you can decide in peace at home.

If you are a student or job seeker, ask about partner NGOs. They often support training, travel, or a part of the device cost.

Corporate and hospital tie-ins

If your HR team wants an on-site camp, a mobile demo unit can visit your factory or office. Short safety talks plus quick trials help teams see what is possible.

Hospitals often host joint days with rehab departments. If your surgeon advises a timing window, the demo can be aligned with your healing plan.

For colleges, sports fests are a great time to host awareness runs and trial corners. Young people learn fast when they see and try.

Tier-2 and Tier-3 city camps

Many families cannot travel far. Pop-up camps bring the demo to them.

These camps are simple but effective. A clean hall, a steady flow, and a trained team. People leave with answers they have waited years to find.

If you want a camp in your town, collect five to ten interested families. Share dates that work. A camp can often be set up within days.

Virtual first, hands-on next

If you are unsure, start with a short video call. A clinician sees your limb, hears your goals, and advises the best in-person slot.

You save time and arrive prepared. The hands-on demo then focuses on action, not paperwork.

How we keep the day calm

Clear signs guide you from entry to exit. Chairs are spaced. Water and wipes are handy.

Each step is explained. No rush, no pressure. You decide your pace.

We wrap up with a simple one-page plan. You leave with clarity, not confusion.

The RoboBionics difference on demo day

Built for Indian lives

Our devices are designed for local weather, busy travel, and long workdays. Materials resist heat and moisture. Grips are tuned for daily objects found at home and work.

Sense of Touch for control

With our patent-pending Sense of Touch technology, you feel the difference in seconds. Gentle for paper, firm for tools—without second-guessing force.

Easy to book, quick to try

You can book a same-day demo online in under a minute. Pick your city, pick your slot, and show up. We do the rest.

If you need a caregiver present by video, we add them to the room. Everyone learns together.

After the demo: your seven-day plan

Day one, rest and reflect. Note what felt good and what felt odd.

Day two, a phone check-in. We answer fresh questions that always pop up after a good night’s sleep.

Day three to five, a second, longer trial if needed. This time you try more tasks and learn care routines.

Day six to seven, you decide. If you are ready, we book casting or measurement. If you need time, we wait with you.

Making demos child-friendly

For children, the demo feels like play time. Short blocks, bright tools, and lots of praise.

Parents learn simple routines to repeat at home. Kids gain joy, not fear, from the first touch.

If a child is shy, we start with watching. When they are curious, we gently invite them to try.

For seniors and caregivers

Seniors often worry about balance and fatigue. We build frequent rest breaks into the plan.

Caregivers learn how to help without doing everything for the user. Independence grows step by step.

If stairs are a concern, we practice on small ramps. Confidence rises with each safe step.

Measuring success the right way

Success is not “perfect control on day one.” Success is “clear comfort, clear control, clear plan.”

When the body smiles, you can see it. Shoulders drop. Breathing slows. Hands move with ease.

That is when you know: the device and the person fit each other.

How to book your same-day demo

Visit our booking page, choose your city, and select a slot. Share a few details so we can prepare.

If you prefer a call, speak to our coordinator. They will suggest the best time and venue.

Bring your questions. Bring your hopes. We will meet you there.

Expanding Beyond Major Metros

Lucknow and Kanpur

Families in Uttar Pradesh often had to travel to Delhi

Families in Uttar Pradesh often had to travel to Delhi for prosthetic demos in the past. Now, Lucknow and Kanpur are becoming regular stops for same-day demo camps. These events are hosted in hospitals, rehab centers, or community halls, giving people local access to advanced prosthetics without long travel.

Booking here usually happens by phone or through local coordinators. Slots are arranged in clusters, with morning and afternoon blocks so more families can attend on the same day.

Coimbatore and Madurai

Tamil Nadu’s smaller cities are also welcoming demo events. With strong medical colleges and community support, Coimbatore and Madurai are seeing more participation from children and young adults. Sessions here often include physiotherapy demonstrations alongside prosthetic trials, helping families see the full picture of care.

Nagpur and Indore

In central India, Nagpur and Indore are rising as demo hubs. Families from surrounding towns travel to these cities for one-day events. Many participants come from industrial or agricultural backgrounds, so work-related tasks are included in the trials. This ensures prosthetics are tested in ways that match real life, not just clinic settings.

Partner-Hosted Demo Events

Hospitals and Clinics

Hospitals play a major role in hosting same-day demos. They provide safe, clean environments where users can try prosthetics under medical supervision. Some hospitals align demo days with surgery follow-ups so patients can explore their options at the right stage of healing.

NGOs and Community Centers

NGOs often partner with prosthetic providers to organize demos for underserved families. These events are usually free to attend and sometimes include partial funding options. Community centers are chosen for easy access so people from surrounding villages can participate without barriers.

Corporate Tie-Ups

Companies with large workforces sometimes request on-site demo days for employees who may need prosthetics. These sessions combine awareness with trials, showing workers that advanced prosthetics are within reach. Corporate CSR programs often help fund devices for employees or their family members.

Travel Assistance for Families

Same-day demos are meant to be convenient, but for some families, travel can still be a challenge. That’s why many organizers provide small but meaningful support.

Free shuttle services from bus stops or metro stations are sometimes arranged, especially in large cities. For rural families, NGOs may help cover travel expenses. Hotels near demo venues often provide discounted stays for outstation families, making it easier for them to attend without stress.

Online pre-booking also reduces wasted travel. Families know their exact slot, so they don’t spend hours waiting in line. This makes the entire journey smoother and more welcoming.

Why Same-Day Demos Are the Future

Same-day demo events represent a shift in how prosthetic care is delivered in India. They bring speed, clarity, and dignity to the process. Instead of waiting for months, families can see technology in action today. Instead of guessing, they know. Instead of worrying, they feel hopeful.

This model also makes prosthetic care more inclusive. People in metros, tier-two cities, and even rural areas can access trials that once felt out of reach. It’s a movement that is spreading rapidly across India — one city at a time, one family at a time.

Conclusion: Take Your Step Today

The first step to independence is often the hardest. But with same-day demo events, that step is now easier, faster, and more empowering than ever before.

Whether you are in Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, or a growing hub like Lucknow or Nagpur, booking a trial has never been simpler. In just one day, you can experience advanced prosthetics, meet experts, and see what your future could look like.

At RoboBionics, we believe no one should wait weeks to feel hope. Our same-day demos are designed to give you answers, confidence, and a clear path forward.

If you or your loved one is ready to explore prosthetics, the time is now.

Book your same-day demo here:
https://www.robobionics.in/bookdemo

Because independence should not wait, and your tomorrow can begin today.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.