Robobionics: India’s Pioneer in Partial Hand Prosthetic Innovation

Robobionics: India’s Pioneer in Partial Hand Prosthetic Innovation

For someone who has lost part of a hand, life changes in countless small ways. Picking up a glass of water, typing on a keyboard, or holding a child’s hand suddenly feels different—and sometimes impossible.

But technology has come a long way. Today, partial hand prosthetics can restore not just the ability to do everyday tasks, but also the confidence to live fully.

In India, Robobionics has been at the front of this transformation—designing and building prosthetic solutions that are advanced, affordable, and tailored for the unique needs of Indian users. This is a story of innovation, care, and a mission to make world-class prosthetics accessible to everyone who needs them.

The Journey of Robobionics in Partial Hand Prosthetic Innovation

Where It All Began

Robobionics was born out of a simple but powerful vision—to give people with limb differences the ability to live without limits. In India, access to high-quality prosthetics had long been a privilege of the few. Most advanced devices were imported, expensive, and designed for lifestyles very different from those in India.

For years, people had to make do with either very basic cosmetic limbs or save for years to afford imported technology. That gap was not just about technology—it was about dignity and independence.

The founders of Robobionics saw this gap and decided it was time for change. They wanted to create prosthetic devices that were technologically advanced yet affordable enough for everyday people in India.

The Indian Context and the Challenge Ahead

India is a country with incredible diversity in lifestyle, climate, and work habits. A prosthetic designed for someone in Europe or the US may not hold up well in India’s hot summers, humid monsoons, or dusty rural environments.

There was also the question of cost. The average imported bionic hand could cost upwards of ₹10 lakh, putting it out of reach for most families. Meanwhile, cheaper mechanical prosthetics often lacked functionality and comfort.

Robobionics set out to solve both problems—designing devices that could handle India’s conditions and pricing them so they were accessible to thousands more people.

Building a World-Class Team

The journey started with assembling a team that brought together engineers, designers, medical experts, and rehabilitation specialists. Each played a key role—engineers worked on making the devices responsive and durable, while medical experts ensured they were safe and comfortable.

The team didn’t just work in labs. They met directly with people who had lost part of a hand, listening to their stories, daily challenges, and goals. Every design decision was shaped by these real-life insights.

Innovation Driven by Local Manufacturing

One of Robobionics’ proudest achievements is that 60 out of 64 components of its flagship products are made in India.

Local manufacturing means more than just reducing costs—it allows for faster improvements, better customization, and the ability to make repairs or replacements quickly when needed.

It also means Robobionics can adapt designs based on feedback from users in weeks, not months. This agility has helped the company stay ahead as a pioneer in partial hand prosthetic solutions.

The Birth of the Grippy Series

Among Robobionics’ innovations, the Grippy series has become a game-changer for people with partial hand loss.

The Grippy Bionic Hand is lightweight, battery-powered, and uses myoelectric signals—natural muscle signals—to control movement. This means the prosthesis responds intuitively to the user’s own muscle activity, making it easier to learn and more natural to use.

But what really sets it apart is the patent-pending Sense of Touch technology. This allows users to feel a level of tactile feedback—knowing when they’re holding something firmly or gently. This feedback is crucial for handling delicate objects like eggs or paper without crushing them.

The Grippy Mech Hand and Grippy Mech Finger offer mechanical solutions for those who prefer or require non-battery-powered devices. These are durable, functional, and tailored for daily use in work environments where electronic devices might be less practical.

Bridging the Gap Between Technology and Affordability

While other advanced bionic hands in the market can cost more than ₹10 lakh, Robobionics offers its devices between ₹2.15 and ₹3 lakh.

This pricing is not accidental—it’s the result of careful engineering, local manufacturing, and a commitment to making life-changing technology available to more people.

By reducing dependency on imported parts, the company keeps costs low without compromising on quality. Every device is built to meet rigorous international safety and performance standards.

Human-Centered Design

At Robobionics, the design process always starts with the user. This means thinking about comfort, ease of learning, and how the prosthesis will fit into someone’s daily routine.

It’s not just about function—it’s also about how the prosthesis looks. Many users want their device to feel like a natural part of their body, both in movement and in appearance. The team works on skin-tone matching, sleek finishes, and a balanced weight that prevents strain on the arm.

Expanding Access Through Partnerships

Robobionics works closely with prosthetic centers across India to ensure its devices are available to people in urban, semi-urban, and rural areas.

These partnerships mean patients don’t always have to travel to big cities to get advanced prosthetics—they can be fitted and trained closer to home.

The company also collaborates with NGOs and disability support organizations to provide subsidies or funding for those who cannot afford the devices outright.

A Commitment to Education and Awareness

Robobionics understands that having the right device is only half the journey. Many people are unaware of the options available to them, or they may have doubts about whether they can adapt to using a prosthesis.

To address this, the company organizes workshops, demo sessions, and awareness events. These give people a chance to see and try the devices, ask questions, and hear from other users who have regained independence with the help of partial hand prosthetics.

The Impact on Users’ Lives

The real measure of Robobionics’ success is in the stories of the people it has helped.

For a carpenter who lost two fingers in an accident, the Grippy Mech Finger meant he could return to work and support his family again. For a young student, the Grippy Bionic Hand made it possible to write, draw, and use a computer without help.

Each success story reinforces the company’s mission—to give people more than just a prosthetic, but a renewed sense of possibility.

Looking Ahead

Robobionics continues to innovate, with research and development focusing on even more responsive sensors, lighter materials, and improved tactile feedback.

The goal remains the same: to combine cutting-edge technology with human-centered design and affordability, ensuring no one in India is left behind because of cost or geography.

This journey has only just begun, but the foundation is strong—and the vision is clear. Robobionics is not only leading India in partial hand prosthetic innovation, but also setting an example for how technology can be made accessible without compromise.

Designing Partial Hand Prosthetics for the Indian Way of Life

Starting with Real-Life Challenges

When Robobionics began designing partial hand prosthetics, the team didn’t start with computer models or engineering blueprints—they started with conversations.

Engineers, designers, and medical professionals sat down with people who had lost part of a hand and asked them to share what daily life was like. These were not just questions about work, but about cooking, eating, dressing, and even holding a loved one’s hand.

The answers shaped every design decision. In India, a prosthesis must do more than lift a box or type on a keyboard—it must handle hot cups of chai, roll chapatis, grip tools in dusty workshops, and survive heavy monsoon rains.

Adapting to Indian Work and Lifestyle Needs

Many prosthetic devices developed in other countries are designed for office or indoor environments. Robobionics understood that in India, users could be working in agriculture, construction, small-scale manufacturing, or street vending—jobs that require durability and adaptability.

This meant the prosthetics needed to withstand dirt, heat, and moisture. Mechanical components had to be resistant to rust and wear. Surfaces had to be easy to clean.

The grip patterns and strength settings were tested not just on standard tasks, but on culturally specific ones—holding steel tiffin carriers, handling farming tools, threading needles for tailoring, and even using hand pumps for water.

Comfort for All-Day Use

A prosthetic is only useful if the person wears it consistently. Many people stop using their device because it feels heavy, awkward, or causes skin irritation.

Robobionics worked on reducing weight without compromising strength. The socket design—the part that connects to the user’s limb—was made with soft liners and adjustable straps to avoid pressure sores.

Since India’s climate varies widely, the materials were chosen to be breathable and sweat-resistant, ensuring comfort in both hot and humid conditions.

Myoelectric Control Tailored for Indian Users

For bionic models like the Grippy Bionic Hand, myoelectric control is a core feature. This system detects electrical signals from the user’s muscles and translates them into hand movements.

Robobionics found that signal strength can vary based on a person’s daily activities and even hydration levels. So, they designed a system that could adjust sensitivity to match the user’s needs, making it easier to use in different environments and times of day.

This adaptability means fewer false movements and smoother operation, especially for first-time users who are still learning muscle control.

Sense of Touch Technology

One of the standout innovations from Robobionics is the Sense of Touch technology. While most prosthetics can grip, very few can give the user a sense of how hard they are holding something.

In Indian homes and workplaces, this is crucial—whether it’s picking up delicate glass bangles without breaking them or holding a ripe fruit without crushing it.

Sense of Touch allows users to feel variations in grip pressure through subtle vibrations, giving them greater confidence and precision.

Affordable Customization

A common problem in prosthetics is the “one-size-fits-all” approach, which rarely works in reality. Robobionics offers customization in both function and appearance.

Skin tone matching is done to make the prosthesis blend naturally with the user’s arm. Functional customizations allow different grip modes—strong grips for tools, gentle grips for fragile items, and specialized patterns for hobbies like playing a musical instrument or painting.

And because most parts are locally made, customization doesn’t mean long delays or excessive costs.

Testing in Real-World Environments

Before any device is launched, it goes through extensive testing—not just in labs, but in the actual environments where people will use it.

This means giving prototypes to farmers, office workers, students, and artisans, then gathering feedback over weeks or months. Users are encouraged to test the devices in all aspects of daily life—working, cooking, traveling, and relaxing.

This real-world testing ensures that by the time the prosthesis reaches the market, it has already proven itself in the situations that matter most.

Aftercare and Training as a Priority

Robobionics believes that fitting a prosthesis is just the start. Many people need time and guidance to use their new device effectively.

That’s why the company invests in training sessions—both in person and through video calls. Users learn not just how to control the prosthesis, but also how to maintain it, clean it, and make small adjustments at home.

This ongoing support ensures the device remains a trusted part of the user’s life rather than something they set aside after a few months.

Designing for Children and Growing Users

Children with partial hand loss face a unique challenge—they are still growing, which means their prosthesis will need adjustments or replacements more often.

Robobionics designs lightweight, adjustable devices for younger users. These prosthetics are built to adapt as the child grows, delaying the need for a complete replacement.

The company also works to make devices fun and engaging for kids, offering colorful designs or patterns that turn the prosthesis into something to be proud of rather than hide.

Balancing Technology and Simplicity

While advanced features are important, not every user wants—or needs—a complex bionic hand. Some prefer a simpler mechanical device that is robust, low-maintenance, and easy to operate.

Robobionics offers both, ensuring that every user can find a solution that matches their lifestyle, budget, and comfort level. The goal is always to improve quality of life, not just to showcase technology.

The Real Impact of Robobionics in India

Measuring Change Beyond Numbers

When people think of innovation, they often imagine new machines, advanced features, and cutting-edge design. But for Robobionics, true innovation is measured in changed lives.

Every prosthesis fitted is not just a product delivered—it’s a life reimagined. It’s a worker returning to his craft, a student taking control of her studies again, or a parent being able to hold their child’s hand with confidence.

While numbers help track progress, the heart of Robobionics’ work lies in these human transformations.

Returning Livelihoods to Skilled Workers

In many cases, losing part of a hand means losing the ability to work. For someone in carpentry, tailoring, farming, or mechanics, every finger is a tool. Losing even one can make tasks slower, riskier, or impossible.

One such story is of Arvind, a metalworker from Gujarat who lost three fingers in an industrial accident. For months, he struggled to hold tools, relying on others to complete jobs.

When he was fitted with a Grippy Mech Hand, he regained the ability to grip his tools securely. Within weeks, he was back to earning his full wage, and in his words, “I felt like I had my life back.”

Empowering Students to Learn Without Barriers

For children and young adults, partial hand loss can affect both academics and self-esteem. Tasks like writing, typing, and using lab equipment become frustrating.

Robobionics has worked with several students to provide devices tailored for school activities. For example, a college student named Priya, studying architecture in Chennai, received a Grippy Bionic Hand with a precision grip mode. This allowed her to hold pens and drawing instruments with ease, letting her keep up with her peers in class.

The psychological boost was just as important as the physical function—Priya said she no longer avoided group projects or presentations because of her hand.

Supporting Women in Domestic and Professional Roles

Women in India often balance domestic work and employment. Losing part of a hand can disrupt both.

Take Rekha from Uttar Pradesh, who lost two fingers while cooking. Beyond the physical pain, she felt dependent on her family for simple tasks. After receiving a custom Grippy Mech Finger, she was able to cook, clean, and even return to her small tailoring business.

Stories like Rekha’s highlight that prosthetics are not just about restoring work—they’re about restoring dignity and self-sufficiency.

Changing Perceptions About Prosthetics

Historically, prosthetics in India have been seen as purely medical aids—functional but unattractive, often hidden under clothing. Robobionics is changing that narrative.

With modern designs, skin tone matching, and even stylish customization, prosthetics are becoming something people can wear proudly.

Some younger users even choose bold, colorful designs to make a statement. This shift in perception helps reduce stigma and encourages more people to explore prosthetic options rather than living without them.

Expanding Access in Rural and Semi-Urban Areas

Robobionics knows that innovation means little if it doesn’t reach the people who need it most. That’s why the company actively partners with prosthetic centers and NGOs in rural and semi-urban regions.

By setting up demo camps and traveling fitting sessions, they bring technology directly to communities that would otherwise have to travel long distances for such services.

This model has helped hundreds of users in places like Madhya Pradesh, Odisha, and Assam access partial hand prosthetics without leaving their hometowns.

Partnering with NGOs for Wider Impact

Robobionics works with disability-focused NGOs to make devices more affordable or even free for low-income patients.

These partnerships combine Robobionics’ technology with the NGOs’ funding and community outreach. This ensures that more people hear about prosthetic solutions and can access them without worrying about cost.

One such collaboration in Maharashtra helped fit over 50 individuals with mechanical and bionic partial hand prosthetics in a single year, many of whom had been living without any assistive device for years.

Tracking Long-Term Success

The company doesn’t stop after delivering a prosthesis. Regular follow-ups—both in person and via video calls—allow the team to check if users are comfortable, if the device is functioning well, and if any adjustments are needed.

This aftercare is crucial. It not only improves the longevity of the device but also keeps users engaged and confident in using it every day.

In fact, Robobionics’ follow-up data shows that over 90% of its users are still regularly using their device a year after fitting—a much higher rate than the global average for prosthetic adoption.

Building a Community of Users

One of the most unexpected but powerful impacts of Robobionics’ work has been the creation of a growing community of partial hand prosthetic users.

Through meetups, online groups, and awareness events, users connect with each other, share tips, and support newcomers adjusting to their devices.

This community reduces isolation, provides motivation, and helps normalize prosthetic use in everyday life.

Looking Forward – Scaling the Impact Nationwide

Robobionics’ impact is already being felt across multiple states, but the company’s vision is national. Plans are underway to expand manufacturing capacity, open more partner centers, and increase outreach in underserved areas.

By combining technology, affordability, and human connection, Robobionics is not just building prosthetics—it’s building a movement for accessible assistive technology in India.

The Future of Partial Hand Prosthetics in India

A Market on the Verge of Transformation

Partial hand prosthetics in India have already come a long way in the past decade, but the real transformation is yet to come. Advances in robotics, materials science, and artificial intelligence are set to redefine what prosthetic devices can do.

For India, this is a unique opportunity. With a large population and increasing awareness about assistive technology, demand for functional, affordable, and user-friendly prosthetics will only grow.

Robobionics is preparing not just to meet this demand, but to lead it.

Next-Generation Technology on the Horizon

One area of focus is making devices even lighter without sacrificing durability. Materials like advanced carbon fiber composites and 3D-printed titanium components are being explored. These can reduce weight while improving strength and comfort.

Another is refining the Sense of Touch technology. The goal is to make feedback even more precise, so users can differentiate between textures, not just pressure. Imagine being able to feel the difference between holding a smooth spoon and gripping a rough tool handle.

In the bionic category, improvements in myoelectric sensors and AI-driven control will allow the prosthesis to predict the user’s intended movements with greater accuracy, making operation faster and more natural.

Affordability Will Remain the Core Mission

While advanced features are exciting, Robobionics knows that in India, affordability is the deciding factor for most families.

The challenge is to integrate cutting-edge technology without pricing it out of reach. Local manufacturing, modular designs, and scalable production processes will continue to be the backbone of this mission.

By building devices in India for India, the company can keep prices fair while still meeting global quality standards.

Integrating Prosthetics with Digital Health

The future will not just be about the physical device—it will be about the digital ecosystem around it. Robobionics is exploring ways to connect prosthetics to mobile apps for real-time adjustments, usage tracking, and maintenance alerts.

Imagine a user getting a notification on their phone reminding them to charge their bionic hand, or being able to adjust grip sensitivity before starting a delicate task—all without visiting a clinic.

This kind of integration will also allow remote troubleshooting and training, making high-quality aftercare possible even in remote areas.

Greater Customization for Every Lifestyle

In the coming years, Robobionics plans to offer even more personalized solutions. This means prosthetics specifically designed for certain professions or hobbies—whether it’s a musician needing fine finger control, a chef requiring heat-resistant grips, or a sportsperson looking for a device optimized for their game.

Children’s prosthetics will see significant development too, with adjustable designs that grow with the child and interactive features that make using the device fun.

Expanding Reach Through Partnerships

Scaling impact across India will require more than just great devices—it will need strong networks. Robobionics is deepening its partnerships with hospitals, rehabilitation centers, NGOs, and government bodies.

By embedding prosthetic services into existing healthcare and disability programs, the company can reach people who might never have known such solutions exist.

There are also plans to partner with insurance providers to push for better coverage of advanced prosthetics, making them more accessible to the middle class.

Research Led by Real User Data

The best innovations come from understanding how people actually use their prosthetics in daily life. Robobionics is investing in systems to collect anonymized user data on grip usage, wear time, and maintenance patterns.

This information will guide design improvements, ensuring every new generation of devices solves real-world challenges rather than just adding features for the sake of it.

Education and Awareness as a National Priority

Even with great products and funding options, awareness remains a major barrier. Many people still believe prosthetics are out of their reach, both financially and functionally.

Robobionics plans to expand its education efforts through national awareness campaigns, school outreach, and media partnerships. By showing real stories of people thriving with partial hand prosthetics, the company hopes to inspire more individuals to seek solutions.

Building a Global Reputation from India

While Robobionics’ mission is focused on India, the innovations developed here have global potential—especially for other countries facing similar challenges in cost, climate, and accessibility.

By proving that advanced prosthetics can be both high-performing and affordable, Robobionics aims to put India on the world map as a leader in assistive technology.

In the future, it’s entirely possible that devices designed and built in India will help people with partial hand loss in Africa, Southeast Asia, and beyond.

A Vision for the Next Decade

Looking ten years ahead, Robobionics sees a future where no one in India has to go without a functional hand prosthesis due to cost or availability.

This means making devices easier to get, easier to use, and easier to maintain. It means building an ecosystem where prosthetic users are supported not just by technology, but by trained professionals, funding programs, and a community that celebrates their abilities.

The company’s next decade will be defined by this balance—pushing the boundaries of what prosthetics can do, while keeping every innovation grounded in the needs and realities of Indian users.

Conclusion: A New Era for Partial Hand Prosthetics in India

More Than a Device, a New Beginning

For someone living with partial hand loss, a prosthesis is not just a piece of equipment. It’s a bridge back to independence. It’s the tool that lets them cook their own meals, type an email, shake a hand, or simply tie their shoelaces again.

But what Robobionics brings is more than functionality—it brings dignity, confidence, and the knowledge that people care enough to design something just for them. Every Grippy Bionic Hand, Grippy Mech Hand, or Grippy Mech Finger is a promise that no one is forgotten.

Why Robobionics Stands Apart

Many companies can build prosthetics. Few can combine advanced engineering, affordability, and user-focused design the way Robobionics does. By manufacturing most components locally, the company keeps prices fair and turnaround times fast. By listening to users at every stage, it ensures each device is as practical as it is innovative.

This is why Robobionics has become the name people trust—not just in major cities, but in rural towns where the idea of a bionic hand once felt out of reach.

A Ripple Effect That Extends Beyond the User

When one person gets a functional prosthesis, the change spreads. A worker returns to earning a living. A student keeps up with classmates. A parent can care for their family without depending on others.

Families feel relief. Communities see proof that disability does not mean inability. And children grow up seeing role models who show them that challenges can be met with courage and technology.

The Road Ahead

Robobionics’ journey is far from over. The next chapter will bring lighter devices, smarter sensors, and more accessible funding options. Partnerships will grow, outreach will expand, and more stories of transformation will be written.

The company’s mission will remain the same: to make world-class partial hand prosthetics available to every person in India who needs one—without exception.

Taking the First Step

If you or someone you know is living with partial hand loss, the journey toward regaining independence can start today. You don’t need to have all the answers or the full budget right away. You just need to reach out.

At Robobionics, the team will walk you through every step—from understanding your options to finding the right fit, securing funding, and learning to use your new device with confidence.

Whether you need something mechanical and durable or bionic and highly responsive, there’s a solution designed for your life, your work, and your dreams.

An Invitation to Join the Movement

Robobionics is more than a manufacturer—it’s a movement for inclusive technology. Every person fitted with a prosthesis becomes part of a growing community that shares knowledge, encouragement, and hope.

By choosing Robobionics, you’re not just getting a prosthetic. You’re joining a network of innovators, users, and supporters working together to prove that accessibility and innovation can go hand in hand.

Final Words

India stands at the edge of a future where disability no longer means limitation. And in that future, Robobionics will continue to be the hand that reaches out—building devices that restore not just function, but possibility.

Your next chapter is waiting. Let’s turn the page together.

Book Your Free Consultation with Robobionics and take the first step toward your new beginning today.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.