Post-Surgery Rehab: Where EMS Fits In for Amputees

Post-Surgery Rehab: Where EMS Fits In for Amputees

Life changes suddenly after an amputation. The surgery may heal, but the road to recovery is just beginning. Muscles weaken, movement feels limited, and everyday tasks can seem far away. This stage is where rehabilitation becomes the bridge between loss and independence.

Among the many tools that support recovery, Electrical Muscle Stimulation (EMS) stands out as one of the most effective. By gently contracting the muscles through safe electrical signals, EMS helps keep the body active even when natural movement feels difficult. It keeps the muscles alive, boosts circulation, and prepares the body for future prosthetic use.

In this article, we will explore how EMS fits into post-surgery rehab for amputees. We will look at why it matters, how it works, and how it can be combined with other therapies to bring faster and more confident recovery. Most importantly, we will see how EMS helps patients not only heal but also move forward with strength and dignity.

Post-Surgery Challenges for Amputees

Physical Weakness and Muscle Loss

fter surgery, the residual limb often feels weak and heavy.

After surgery, the residual limb often feels weak and heavy. Muscles that once supported daily activities are suddenly inactive. Without regular use, these muscles begin to shrink and lose strength. This process, called atrophy, makes it harder to rebuild movement later on.

Pain and Sensitivity

Pain is another major challenge in the early stage of recovery. Some patients experience sharp or throbbing pain in the residual limb. Others deal with phantom sensations, where the missing part feels like it is still there. Both can interfere with sleep, limit movement, and make therapy more difficult.

Reduced Circulation

When muscles stop working as they did before, blood flow slows down. This reduced circulation can lead to swelling, delayed wound healing, and a heavy feeling in the limb. Good blood flow is essential for recovery, but it often needs extra support after surgery.

Emotional Strain and Fatigue

Beyond the body, the mind also faces challenges. The sudden loss of independence can feel overwhelming. Simple activities, from holding objects to dressing, may feel out of reach. This emotional strain often leads to fatigue, frustration, or even reluctance to start therapy.

Preparing for Prosthetic Use

Many amputees look forward to using a prosthetic, but the body must first be ready. Weak muscles, poor circulation, and limited endurance make prosthetic training harder. Without a strong foundation, the prosthetic can feel heavy, uncomfortable, and difficult to control.

Where EMS Fits in Post-Surgery Rehab

Keeping Muscles Alive

One of the biggest problems after surgery is muscle inactivity. Without use, they quickly shrink and weaken. EMS steps in by sending small electrical signals to the muscles, making them contract and relax. Even when the patient cannot move them strongly on their own, EMS ensures they remain active. This keeps the muscles alive, prevents atrophy, and preserves strength for the next stages of recovery.

Supporting Circulation and Healing

Healing depends heavily on good blood flow. When muscles contract naturally, they pump blood through the body. After amputation, this pumping action slows down. EMS recreates it through rhythmic contractions. Each pulse improves circulation, carrying oxygen and nutrients to the healing tissues. This not only speeds up recovery but also reduces swelling and lowers the risk of infection.

Managing Pain and Phantom Sensations

Pain can make recovery feel overwhelming. For many amputees, phantom limb sensations — the strange feeling that the missing part is still there — are especially troubling. EMS helps manage this by giving the brain real, physical input from the muscles that remain. Instead of sending confusing signals, the nervous system focuses on the real contractions. This reduces phantom sensations and often eases pain, making therapy more tolerable.

Building Endurance Gradually

Early rehabilitation often feels exhausting. Even small efforts can leave patients tired. EMS allows the body to train without strain. Sessions can begin with just a few minutes of light contractions. Over time, as strength grows, intensity can be increased. This gradual approach builds endurance safely, giving the patient more energy for everyday activities.

Preparing for Prosthetic Control

When the time comes to fit a prosthetic, strong and responsive muscles are essential. Myoelectric prosthetics, in particular, rely on clear muscle signals to work properly. EMS ensures that these signals stay strong and easy for sensors to detect. By keeping the muscles conditioned, EMS makes the transition to prosthetic use smoother and less frustrating. Patients who use EMS early often find that they adapt to their prosthetic faster and with greater confidence.

Supporting Emotional Recovery

Recovery is not just physical — it is also emotional. Many patients feel discouraged when they see their muscles weaken or struggle to move. EMS provides visible and tangible progress. Watching the muscles contract again, even with help from the device, creates hope. It reassures the patient that their body is still capable of growth and recovery. This emotional lift is just as important as the physical results, as it keeps motivation high.

The Step-by-Step Role of EMS in Rehabilitation

In the Early Healing Phase

Right after surgery, the focus is on wound healing and protecting

Right after surgery, the focus is on wound healing and protecting the residual limb. Movement is limited, and patients often feel nervous about even touching the area. This is when muscles are most at risk of atrophy. EMS becomes a gentle first step. Short sessions with very low intensity help keep the muscles active without stressing the healing tissues. The contractions also improve circulation, which supports faster wound healing and reduces swelling.

Transitioning to Gentle Activity

As the wound heals and the patient gains confidence, light exercises are introduced. At this stage, EMS can be combined with simple movements like stretching or lifting light objects. The stimulation prepares the muscles, making them more responsive during exercise. Patients notice that tasks feel easier when EMS has already “warmed up” the muscles. This stage bridges the gap between complete rest and active therapy.

Strengthening for Daily Functions

Once the patient can move more freely, the focus shifts to building strength for everyday activities. Holding utensils, dressing, or typing all require stable, strong muscles. EMS supports this phase by training the muscles regularly and consistently. The sessions can be longer and slightly more intense, targeting both strength and endurance. This ensures the limb is ready for functional training in occupational therapy.

Preparing for Prosthetic Fitting

For many amputees, one of the most important milestones is prosthetic fitting. This stage requires residual muscles to be strong enough to generate reliable signals. EMS plays a critical role here by keeping the nerve-muscle connection sharp. When the prosthetic sensors detect these signals, the device responds smoothly. Patients who have used EMS often find their prosthetic easier to control, which boosts confidence during training.

Supporting Long-Term Use

Rehabilitation does not stop once the prosthetic is fitted. In fact, the long-term challenge is maintaining strength and avoiding imbalance. EMS continues to support patients by preserving muscle tone and endurance. Regular sessions prevent over-reliance on the non-affected side and reduce the risk of strain or fatigue. This long-term support ensures that the prosthetic remains comfortable and effective for daily life.

Helping in Setbacks and Adjustments

Recovery is rarely a straight path. Patients may face illnesses, injuries, or periods where they cannot use their prosthetic. In such cases, muscles weaken quickly again. EMS acts as a safety net, helping rebuild strength after setbacks. It allows patients to return to their routines faster without feeling like they are starting over completely.

Strategic Importance of EMS in Post-Surgery Rehabilitation

Why Businesses Should Pay Attention

For rehabilitation centers, prosthetic clinics

For rehabilitation centers, prosthetic clinics, and health-tech providers, EMS is more than a therapy — it is a differentiator. Patients and their families often look for solutions that bring faster results and reduce long-term dependency. By offering EMS as part of a structured program, businesses not only improve outcomes but also position themselves as leaders in advanced recovery solutions.

In a competitive healthcare environment, standing out requires innovation. Traditional physiotherapy is well-known, but combining it with EMS creates a stronger value proposition. Clinics that integrate EMS into their protocols can market themselves as forward-thinking, patient-centered, and results-driven. This perception is critical for building trust, attracting new patients, and forging partnerships.

Building EMS Into Patient Pathways

For EMS to deliver its full value, it must be placed strategically within the patient’s recovery journey. Businesses should avoid treating it as a side option and instead make it a core part of rehabilitation pathways. A structured approach might look like this:

  • Week 1–3: Use EMS to prevent early muscle atrophy, support circulation, and reduce pain when voluntary movement is limited.
  • Week 4–6: Combine EMS with gentle exercises to rebuild control and endurance.
  • Week 7 onwards: Focus EMS on strengthening residual muscles for prosthetic readiness.

By mapping EMS into each phase, clinics can show patients exactly how it will help them, step by step. This not only boosts patient confidence but also increases program adherence.

Training Staff for Better Outcomes

One of the most common mistakes businesses make is offering EMS without proper training for staff. Simply placing electrodes on the limb is not enough. Staff should understand muscle anatomy, signal placement, and progression settings to maximize benefits for each patient. Businesses that invest in staff training not only improve results but also enhance their reputation for quality care.

Training also allows therapists to explain EMS clearly to patients, which is vital for trust. When patients understand why a therapy is being used and how it helps them, they are more likely to stay engaged in the program.

Educating Patients and Families

Families play a huge role in recovery after amputation. If they understand EMS, they can help ensure patients stick to their sessions at home. Businesses can create easy-to-read guides, short videos, or live demonstrations that explain how EMS works, what to expect, and how to use it safely.

Educated families become advocates. They share positive experiences with others, increasing word-of-mouth referrals. For businesses, this is one of the most cost-effective marketing strategies — real stories of progress travel further than any advertisement.

Offering EMS as a Service Package

Instead of positioning EMS as a one-time session, businesses should package it as part of a comprehensive rehabilitation plan. This could include:

  • In-clinic sessions guided by professionals during the early weeks.
  • At-home EMS kits for long-term use, with regular follow-up appointments.
  • Progress tracking tools so patients and families can see improvement over time.

Such packages create recurring engagement, which increases patient loyalty. They also generate additional revenue streams while delivering genuine value.

Measuring and Showcasing Results

What sets leading businesses apart is their ability to prove outcomes. EMS lends itself well to measurable progress. Clinics can track metrics like muscle tone, strength, circulation improvements, and prosthetic readiness timelines. Sharing this data with patients builds confidence.

From a business perspective, showcasing these results in marketing material, annual reports, or case studies helps attract new patients and partnerships. Hospitals, insurers, and NGOs often prefer collaborating with centers that have proven, evidence-backed methods.

Overcoming Adoption Challenges

Some businesses hesitate to adopt EMS because of perceived costs or lack of familiarity. However, the real barrier is often awareness. Patients may be skeptical of “electrical therapy” at first. This is why businesses must focus on clear communication. Instead of emphasizing the technology, they should highlight the benefits: faster recovery, less pain, and better prosthetic control.

To address cost concerns, businesses can start small. A single EMS device in a rehab center can serve multiple patients. Over time, as demand grows, more devices can be added. Scaling gradually allows businesses to test outcomes while managing investment risks.

Leveraging EMS for Competitive Advantage

Healthcare is moving toward personalization and technology-driven solutions. Clinics that adopt EMS early position themselves as innovators. This creates opportunities for partnerships with prosthetic manufacturers, government programs, and insurers who are increasingly looking for cost-effective recovery solutions.

EMS also aligns well with the trend of home-based rehabilitation. By offering portable EMS devices, businesses can extend their care beyond the clinic walls. This creates a hybrid model where patients receive professional guidance in-clinic and continue training at home. Such models are not only efficient but also highly appealing to modern patients who want flexibility.

Action Steps for Businesses to Implement EMS

  1. Assess Patient Needs: Start with amputees who are at high risk of muscle atrophy or phantom pain. Introduce EMS as an early intervention.
  2. Train the Team: Provide workshops for therapists and staff to master EMS protocols, electrode placement, and patient communication.
  3. Pilot the Program: Launch EMS with a small patient group and track measurable outcomes such as strength, endurance, and pain reduction.
  4. Collect Feedback: Ask patients about their comfort, progress, and satisfaction. Use their testimonials for trust-building.
  5. Scale Strategically: Expand EMS offerings with home-use devices, packages, and partnerships once demand is established.
  6. Promote the Benefits: Highlight EMS success stories on websites, brochures, and social media. Position the business as a leader in advanced amputee care.

Combining EMS With Other Rehabilitation Approaches

EMS and Physiotherapy

Physiotherapy is the backbone of recovery for amputees. It focuses on improving movement, restoring balance, and building overall body strength. EMS enhances these efforts by preparing the muscles before therapy sessions. When stimulation has already activated the residual limb, exercises feel easier, smoother, and less tiring. Patients are able to complete more repetitions without feeling as fatigued. Over time, EMS and physiotherapy together create stronger, more coordinated muscles that support everyday function.

EMS and Occupational Therapy

Occupational therapy focuses on helping patients return to daily living tasks such as dressing, cooking, writing, and grooming. For these skills, endurance and fine control are essential. EMS helps by keeping the residual muscles active so they are responsive during practice. For example, after an EMS session, patients may find it easier to grasp small objects or hold tools. The stimulation primes the muscles, giving patients the strength they need to practice independence with more success and less frustration.

EMS and Mirror Therapy

Mirror therapy has been widely used to reduce phantom limb sensations and retrain the brain. The patient performs movements with the intact limb while watching its reflection in a mirror, tricking the brain into believing both limbs are moving. When EMS is combined with this technique, the effect is much stronger. The brain not only sees the movement but also feels real contractions in the residual limb. This dual input makes nerve retraining more powerful, easing phantom sensations and strengthening muscle signals.

EMS With Sensory Re-education

Amputees often struggle with sensory changes such as numbness or oversensitivity. Sensory re-education helps retrain the brain to respond correctly to touch and pressure. When EMS is used during these sessions, it adds another layer of feedback. The combination of tactile input and electrical stimulation helps the brain connect sensations more effectively. Over time, this improves coordination and makes prosthetic use feel more natural.

Long-Term Role of EMS in Recovery

Sustaining Muscle Tone

The journey does not end once the prosthetic is fitted

The journey does not end once the prosthetic is fitted. Over time, muscles may again weaken if they are not used regularly. EMS prevents this by providing continuous activation, even when daily activity is low. Just a few sessions each week can keep the residual limb firm, strong, and ready for prosthetic use at all times.

Preventing Overuse Injuries

A common problem for amputees is over-reliance on the non-affected side. This imbalance often causes joint pain, fatigue, or injuries in the stronger limb. By keeping the residual muscles engaged, EMS helps distribute effort more evenly. This balance protects the whole body and supports long-term comfort.

Keeping Nerve Signals Clear

Myoelectric prosthetics depend on strong, reliable muscle signals. If these fade, control becomes difficult. EMS keeps the nerve-muscle connection sharp, ensuring prosthetic sensors can read commands easily. This results in smoother, more precise movements and greater confidence in daily tasks.

Reducing Phantom Pain Over Time

Phantom pain may lessen with time, but for many patients, it never fully disappears. Long-term EMS use provides ongoing feedback to the brain, which reduces false pain signals. Patients who maintain EMS in their routine often report less frequent phantom pain, allowing them to focus more on life and less on discomfort.

A Lifelong Support Tool

Needs change as people move through different stages of life. A young student may later become a working professional, or an older adult may prioritize comfort over performance. EMS adapts easily to these shifts. Intensity and frequency can be adjusted depending on the goal — whether it’s building strength, maintaining tone, or simply relaxing muscles at the end of the day. This flexibility makes it a lifelong partner in recovery.

Conclusion

Rehabilitation after limb loss is not a single step but a journey with many stages. Each stage brings unique challenges — weakness, pain, circulation problems, and emotional struggles. EMS fits into this journey as a quiet but powerful partner. It activates muscles when they cannot move on their own, improves blood flow, reduces phantom sensations, builds endurance, and prepares patients for prosthetic training.

Beyond the physical, EMS also supports the emotional side of recovery. Watching the muscles respond again gives patients a sense of control and progress. It restores confidence and hope, which are just as important as strength.

At RoboBionics, we believe that recovery should be faster, smoother, and more empowering. That is why we see EMS not just as a therapy, but as a bridge — from surgery to independence, from weakness to strength, and from uncertainty to dignity.

Post-surgery rehab is about building a future. With EMS, amputees don’t just heal — they move forward. Every contraction is a sign of life, every session is a step closer to freedom, and every day proves that recovery is not only possible but within reach.

Leave a Comment

Your email address will not be published. Required fields are marked *

Partner With Us

REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.