Pediatric Prosthetics Near Me: City Centers with Child-Friendly Care

Pediatric Prosthetics Near Me: City Centers with Child-Friendly Care

Every child deserves the freedom to play, learn, and grow without limits. For children with limb differences, the right prosthetic makes this possible. It’s not just a medical device. It is a bridge to independence, confidence, and joy.

Parents searching for pediatric prosthetics often feel overwhelmed. Where do you go? Who understands children best? How do you find care that is not only advanced but also gentle, supportive, and child-friendly?

In India, several cities have become centers of excellence for pediatric prosthetic care. These places combine technology with compassion, offering children devices that grow with them and teams that truly understand their needs.

At RoboBionics, we’ve met many families who wanted more than just a prosthetic hand for their child. They wanted a safe environment, a smile from the doctor, and a place where their child feels understood. That’s what this guide is about.

We’ll walk you through what makes pediatric prosthetic care different, why specialized centers matter, and which cities in India are leading the way with child-friendly care.

Why Pediatric Prosthetics Are Different

Children Are Still Growing

Unlike adults, children are constantly changing.

Unlike adults, children are constantly changing. Their arms and legs grow quickly, and this means their prosthetic must grow with them. A device that fits perfectly today may feel too tight or loose within a year.

This is why pediatric prosthetics are designed to be adjustable and adaptable. Families should expect regular fittings and updates as the child grows. It’s not a one-time process, but a journey that continues through childhood.

Play Is Just as Important as Function

For a child, a prosthetic is not only for walking, writing, or eating. It’s also for climbing, running, drawing, and playing with friends. A good pediatric prosthetic must allow space for fun.

This means the design should be lightweight, durable, and safe. Children test their devices every day on playgrounds, in classrooms, and during sports. The prosthetic must keep up with their energy without limiting them.

Emotional Care Matters

Children are more sensitive to how they look and how others see them. A prosthetic that feels uncomfortable or looks too clinical can affect their confidence.

That’s why pediatric care centers focus on making prosthetics not just functional but also appealing. Some designs include colors, patterns, or even superhero themes, making the device something a child is proud to wear.

Involvement of Parents and Family

Pediatric prosthetic care is not just about the child. It involves the parents, siblings, and even teachers. Parents need training on how to clean, maintain, and support daily use. Teachers may need guidance on helping the child in school activities.

The best child-focused prosthetic centers make families part of the process. They teach, guide, and reassure at every step so the child feels supported both at home and outside.

What to Look for in Child-Friendly Prosthetic Centers

A Welcoming Environment

Children should feel safe the moment they walk into a prosthetic center. Friendly staff, bright rooms, and a caring attitude make a big difference.

Unlike adult clinics that may feel very formal, child-focused centers try to reduce fear. They use simple language, involve children in the process, and celebrate small milestones with them.

Skilled Pediatric Prosthetists

Not every prosthetist is trained to work with children. Pediatric specialists understand how to balance growth, activity, and emotional needs. They know that fittings must be quick and gentle, and they listen carefully to both parents and children.

When choosing a center, always ask if the team has specific experience with pediatric prosthetics.

Regular Follow-Ups

Children grow fast. This means fittings and adjustments should not be rare events. A child-friendly center sets up regular check-ups to make sure the device always fits well.

These follow-ups are also chances to update the prosthetic with new parts, new grips, or new designs. It ensures that the child never feels left behind.

Support Beyond the Device

The best centers understand that a prosthetic is only one part of a child’s journey. They offer counseling, physiotherapy, and play therapy to make sure children feel happy and strong in body and mind.

This holistic care prepares children not just to use a prosthetic but to live with confidence and joy.

Leading Indian Cities for Pediatric Prosthetic Care

Mumbai – A Hub for Specialized Care

Mumbai has several hospitals

Mumbai has several hospitals and clinics that focus on pediatric prosthetics. With its advanced medical infrastructure, the city offers access to some of the most skilled prosthetists in India.

Families here benefit from child-friendly clinics that combine technology with play. Many centers in Mumbai also provide group sessions where children meet other young prosthetic users. This helps reduce isolation and boosts confidence.

Delhi – Comprehensive Child Health Services

As the capital, Delhi is home to some of the largest child hospitals in the country. These centers have specialized prosthetic units that cater to young patients with care and patience.

Delhi also has NGOs and support groups that work alongside medical centers to ensure that families from all backgrounds can access child prosthetics at affordable rates.

Bengaluru – Technology Meets Child Care

Innovation and Access

Bengaluru is known as India’s tech hub, and this extends to healthcare as well. Many pediatric prosthetic centers here use advanced technology like 3D printing to create lightweight, custom-fit devices for children.

What makes Bengaluru stand out is the collaboration between engineers, doctors, and child specialists. This teamwork ensures that prosthetics are not only medically sound but also child-friendly. Families here often find devices that are designed with both function and creativity in mind.

Focus on Child Confidence

Several clinics in Bengaluru include child psychologists in the care team. They help children adjust emotionally, making the transition to prosthetic use smoother. For parents, this means peace of mind knowing their child’s emotional well-being is cared for alongside their physical needs.

Chennai – Strong Medical Expertise

Trusted Medical Institutions

Chennai has some of the oldest and most respected hospitals in India. Many of them have dedicated pediatric departments with prosthetic care options. The expertise here is unmatched, especially for children who need more complex prosthetic solutions.

Parents often choose Chennai when their child needs advanced care or surgical follow-up along with prosthetic fitting. The city’s combination of skilled surgeons and prosthetists makes it a reliable destination.

Community Support

Chennai also has active parent groups that support families with children using prosthetics. These groups organize playdates, awareness events, and support circles, helping children feel included and families feel less alone.

Hyderabad – Combining Care and Affordability

Pharma City with Growing Healthcare

Hyderabad is not only famous for its IT and pharma sectors but also for its accessible healthcare. Pediatric prosthetic care here is often more affordable compared to larger metros, making it a good choice for families seeking quality at reasonable costs.

Several child-focused prosthetic centers in Hyderabad provide devices with simple designs that are easy for children to use and maintain. This makes the transition easier for first-time users.

Friendly and Family-Oriented Care

Clinics here often focus on making the environment fun for kids. Bright rooms, toys, and engaging staff reduce the stress of fitting appointments. Parents find this especially helpful when introducing a prosthetic to younger children.

Kolkata – Tradition with a Human Touch

Rich History of Prosthetic Support

Kolkata has a long tradition of medical care

Kolkata has a long tradition of medical care, and this includes support for children with limb differences. The city has a number of prosthetic workshops and centers that are known for their hands-on, personalized care.

Parents often describe Kolkata’s clinics as compassionate and patient-focused. The approach here is less about rushing through appointments and more about spending time to make children comfortable.

Partnerships with NGOs

Many NGOs in Kolkata work alongside hospitals to provide pediatric prosthetics at low or no cost for underprivileged families. This ensures that even children from rural Bengal have access to prosthetic care when they need it most.

Practical Care Tips for Parents

Make Prosthetic Use Part of Daily Life

Children adapt faster when the prosthetic is introduced as part of play rather than duty. Encourage your child to use their prosthetic while drawing, playing ball, or stacking blocks. This builds comfort without pressure.

Keep an Eye on Growth

Because children grow quickly, check regularly for signs that the prosthetic no longer fits well. If your child complains of discomfort, redness, or difficulty using the device, schedule a follow-up immediately.

Build a Routine of Cleaning and Maintenance

Daily cleaning of both the prosthetic and the stump area prevents infections and irritation. Teach older children how to clean their device gently so they grow up with healthy habits.

Celebrate Small Wins

Every step matters. Whether your child learns to hold a toy, ride a bike, or simply feels proud wearing their prosthetic to school — celebrate it. This positive reinforcement builds confidence and helps children embrace their prosthetic with joy.

Lucknow – Growing Access in North India

Expanding Healthcare Reach

Lucknow has become a growing hub for pediatric healthcare, especially with new medical colleges and private hospitals investing in prosthetic services. For families in Uttar Pradesh, this city provides closer access to care that earlier required travel to Delhi.

Child prosthetic centers here are still developing, but the focus is on affordability and accessibility. Many centers partner with government health schemes to ensure more children can get fitted with prosthetics.

Family-Centered Approach

Lucknow clinics often involve families closely in the fitting and rehabilitation process. Parents are trained alongside children to ensure proper use and maintenance at home. This shared responsibility creates a supportive environment for young users.

Jaipur – Tradition Meets Innovation

Legacy of Jaipur Foot

Jaipur is world-renowned for the Jaipur Foot

Jaipur is world-renowned for the Jaipur Foot, a low-cost prosthetic that changed lives globally. While it was originally designed for adults, the spirit of innovation has extended into pediatric care as well.

Children in Jaipur now benefit from prosthetic centers that use both traditional methods and modern innovations. Lightweight devices, locally manufactured, ensure affordability without compromising on comfort.

Local Support Networks

The city is also home to active NGOs that focus on child welfare. Many of these organizations provide financial support, helping families who may otherwise not be able to afford a prosthetic.

Ahmedabad – Expanding Pediatric Prosthetic Services

Beyond Adult Care

Ahmedabad, long known for its industrial and medical infrastructure, has begun to expand specialized services for children with limb differences. Hospitals here are introducing dedicated pediatric prosthetic units with trained professionals.

These centers focus on creating devices that allow children to participate in both play and study, with special emphasis on durability for active lifestyles.

Inclusive Schools and Programs

Ahmedabad also has schools that work closely with prosthetic centers to make classrooms more inclusive. Teachers are trained to support children using prosthetics, ensuring they can participate in all school activities without feeling left out.

How Families Can Support Children at Home

Encourage Exploration

Children are naturally curious. Let them try new activities with their prosthetic, even if they make mistakes. Whether it’s tying shoelaces, holding crayons, or playing cricket, practice builds skill and confidence.

Watch for Skin Issues

Parents should check their child’s skin daily, especially in the early months of using a prosthetic. Redness, blisters, or rashes are signs that the device may need adjustment. Addressing these issues quickly avoids long-term discomfort.

Build Emotional Strength

A child’s confidence often depends on how their family reacts. Celebrate achievements, however small, and avoid showing frustration if progress is slow. Children notice these reactions and build their self-image around them.

Involve Teachers and Friends

School is a big part of a child’s life. Inform teachers about the prosthetic and encourage them to create an inclusive environment. Classmates can also be guided to treat the prosthetic as normal, reducing teasing or stigma.

How RoboBionics Supports Pediatric Prosthetic Care

Devices Made for Young Lives

At RoboBionics, we understand that children need prosthetics that are safe, strong, and fun to use. Our Grippy™ devices are lightweight and intuitive, making them easier for children to adapt to. With Sense of Touch™ technology, even young users can control objects naturally.

Training Families and Caregivers

We don’t just provide a prosthetic. We provide complete guidance. Parents and caregivers are trained on how to support their child’s journey — from cleaning routines to encouraging everyday use. This ensures children never feel limited at home.

Partnering with Child-Friendly Centers

We work with hospitals and prosthetic centers across India to bring our technology to children in cities like Mumbai, Delhi, Bengaluru, and beyond. Our goal is to make sure every child, regardless of background, has access to world-class prosthetics at affordable prices.

Affordable, Accessible Solutions

Imported pediatric prosthetics often cost several lakhs, making them unreachable for most families. RoboBionics builds prosthetics proudly in India, keeping costs lower without compromising on quality. This makes advanced technology accessible to thousands of families who once thought it impossible.

Real Stories of Children Finding Confidence

A Young Student in Mumbai

Riya, an 8-year-old from Mumbai

Riya, an 8-year-old from Mumbai, struggled after losing her hand in an accident. Her parents worried that she would fall behind in school. Writing, drawing, and even simple play with friends felt impossible.

When she was fitted with a lightweight pediatric prosthetic, her life began to change. The device allowed her to hold pencils, crayons, and books with greater ease. Her teachers noticed her confidence rising. Today, Riya not only participates in class but has also started painting again, something she once loved but had abandoned. Her parents say the prosthetic gave her back not just ability but also happiness.

A Cricket Enthusiast in Bengaluru

Arjun, a 10-year-old from Bengaluru, loved cricket. After a congenital limb difference, he never thought he could hold a bat like his friends. His parents brought him to a child-friendly prosthetic center where he was introduced to a device designed for sports grip.

With training and practice, Arjun was soon swinging the bat with energy. He now plays with his school team and proudly tells everyone that nothing can stop him. His prosthetic has become a part of his cricket journey, not a barrier.

A Schoolgirl in Kolkata

Mina, a 7-year-old from Kolkata, was shy about using her prosthetic in public. She feared her classmates would tease her. The pediatric center she visited designed her prosthetic with a colorful sleeve and bright patterns, making it look playful and fun.

Her friends were fascinated, not judgmental. Instead of hiding her prosthetic, Mina began showing it off. She started joining in group activities with joy. Her story shows how child-friendly design can turn fear into pride.

How Parents Can Choose the Right Center

Location and Accessibility

When selecting a pediatric prosthetic center, families should look at how easily they can travel to it. Children need regular check-ups and adjustments, so a nearby center is often more practical than one far away. In larger cities like Delhi, Mumbai, or Chennai, centers are well spread out, giving families multiple options.

Experience with Pediatric Care

Not every clinic that offers prosthetics is suitable for children. Parents should always ask whether the center has pediatric specialists, as children’s needs are very different from adults. A center that understands growth, play, and emotional care will be far more effective.

Support Services

The best centers do not just hand over a prosthetic. They provide physiotherapy, counseling, and follow-up care. Parents should choose centers that offer this complete package, so the child grows stronger both physically and emotionally.

Financial Guidance

Cost is a major concern for most families. Good centers guide parents through available support schemes, government programs, or NGO partnerships. This ensures that the financial burden does not become a barrier to care.

The Future of Pediatric Prosthetics in India

The landscape of pediatric prosthetics in India is evolving quickly. With advances in 3D printing, affordable robotics, and child-friendly design, devices are becoming lighter, stronger, and more playful. Cities like Bengaluru and Pune are leading the way in combining engineering with healthcare to create prosthetics that children actually enjoy using.

Equally important is the growing awareness among schools and communities. More teachers are being trained to include children with prosthetics in everyday activities, reducing stigma and encouraging participation. NGOs and support groups are also stepping up, ensuring that no child feels left out because of cost or lack of information.

How RoboBionics Helps Families

At RoboBionics, we believe every child deserves the chance to run, play, and dream without limits. Our pediatric solutions are built with lightweight materials, designed to adapt to growth, and equipped with technologies like Sense of Touch™ that make movements feel natural.

We partner with parents throughout the journey. From the first fitting to regular check-ups, our team ensures that children feel comfortable and excited to use their prosthetics. We also work closely with schools and therapists, making sure children get the support they need beyond the clinic.

Most importantly, our prosthetics are made in India and priced affordably. Families who once thought advanced technology was out of reach now find it within their grasp. For us, the smile on a child’s face is the greatest measure of success.

A Hopeful Tomorrow for Every Child

Childhood should be about curiosity

Childhood should be about curiosity, laughter, and learning — not about feeling left behind. With the right prosthetic and the right care, children with limb differences can do everything their peers do, and often more.

Parents searching for “pediatric prosthetics near me” are not just looking for a device. They are looking for reassurance, guidance, and a safe path forward. The good news is that in India, from Mumbai to Chennai, from Delhi to Kolkata, these child-friendly centers are becoming more accessible every year.

Every child fitted with a prosthetic is not just walking or playing again. They are proving that limitations can be overcome, that strength comes in many forms, and that the future belongs to those who believe in possibilities.

Taking the Next Step with Confidence

Every parent wants to see their child happy, confident, and independent. For children with limb differences, the right prosthetic can make this dream come true. It’s not just about restoring ability. It’s about restoring joy, curiosity, and freedom.

If you are a parent searching for pediatric prosthetics near you, know this — you don’t have to walk this journey alone. There are centers across India that specialize in child-friendly care, and at RoboBionics, we are proud to partner with families to make sure every child gets the best possible start.

From lightweight designs to advanced technology like our Sense of Touch™, from affordable solutions to ongoing family support, we are here to guide you at every step. Our team listens, understands, and works with you to ensure your child’s prosthetic is more than a device — it’s a companion in their growth.

The right time to begin is today. Let your child take that first step towards play, learning, and confidence.

Schedule a free demo or consultation with us here:
https://www.robobionics.in/bookdemo

Because every child deserves a future full of possibility, and together, we can make it real.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.