No-Cost EMI vs Low-Cost EMI: Which Saves More Over Time

No-Cost EMI vs Low-Cost EMI: Which Saves More Over Time

When you hear the words no-cost EMI and low-cost EMI, they sound almost the same. Both promise to make big purchases feel lighter by breaking them into smaller payments. But the truth is, the way they work can be very different. And the difference decides how much you actually save in the long run.

For families planning for a prosthetic, this choice matters. A few thousand rupees saved each month adds up to lakhs over time. Knowing the real difference between these two EMI options can help you make a smarter decision, one that protects your pocket while giving you the freedom to move forward with confidence.

In this article, we will break down both types of EMI in simple terms. We will see how they work, compare their long-term impact, and understand which one really saves you more. Along the way, you will find practical tips to help you plan your payments wisely and avoid common mistakes.

Understanding EMI

What EMI Means

EMI stands for Equated Monthly Installment.

EMI stands for Equated Monthly Installment. It is a way of breaking a big payment into smaller monthly parts. Instead of paying the full price of something all at once, you spread it across several months.

This makes it easier to manage, especially for high-cost products like prosthetics. With EMI, the question is not “Can I pay this huge amount today?” but “Can I afford this smaller amount every month?”

Why EMI Matters for Prosthetics

Prosthetics are life-changing devices, but they are also big investments. A good bionic hand like Robobionics’ Grippy costs between ₹2.15–3 lakh. Paying that upfront can feel impossible for many families.

EMI solves this by spreading the cost. It allows people to say yes to quality and independence without waiting years to save. It’s not just about money—it’s about regaining dignity and living fully.

How No-Cost EMI Works

The Idea Behind No-Cost EMI

No-cost EMI sounds magical. You pay in installments, but there is no interest. If a prosthetic costs ₹2.4 lakh and you choose a 24-month plan, you pay ₹10,000 per month with no extra charge.

On paper, it feels like the fairest deal. You don’t pay a rupee more than the actual cost.

The Hidden Adjustments

But how can lenders offer zero interest? Often, the trick is in the background. In many cases, the seller or manufacturer bears the interest. They either give a discount upfront or adjust the pricing to make it look like zero cost.

This means you still pay the original price, but the lender’s interest is covered by the seller. You don’t see it, but the numbers are balanced in the back end.

Why No-Cost EMI Feels Safer

Families often prefer no-cost EMI because it is simple. What you see is what you pay. There is no need to calculate interest, no fear of paying extra. It feels transparent and safe, especially for people who do not want surprises later.

For prosthetic buyers, this gives peace of mind. You focus on your monthly budget without worrying about hidden charges.

How Low-Cost EMI Works

The Concept of Low-Cost EMI

Low-cost EMI is different. Here, you pay installments with a small interest rate. It may be 9%, 10%, or even 12%. The cost is not zero, but it is lower than regular loans or credit card EMIs.

For example, if your prosthetic costs ₹2.4 lakh and you choose 24 months with 10% interest, your EMI may be ₹11,000 instead of ₹10,000. The total extra amount you pay is interest.

Why It Is Called Low-Cost

It is called “low-cost” because the interest is less than what you would pay on a standard loan. Normal personal loans in India often carry 14–18% interest. Compared to that, 9–12% feels lighter.

So, it is not free, but it is cheaper than most alternatives.

When Low-Cost EMI Makes Sense

Sometimes, sellers do not offer no-cost EMI. In that case, low-cost EMI is the next best option. It still spreads the payments and keeps them manageable.

It can also work better for people who want longer tenures. No-cost EMI is often limited to shorter terms like 6, 12, or 18 months. Low-cost EMI can stretch to 24 or even 36 months.

This flexibility matters for families who want to keep monthly payments as low as possible, even if it means paying a little more over time.

Comparing No-Cost EMI and Low-Cost EMI

The Monthly Payment View

At first glance, no-cost EMI looks more attractive.

At first glance, no-cost EMI looks more attractive. If your prosthetic costs ₹2.4 lakh and you spread it over 24 months, you simply pay ₹10,000 every month.

With low-cost EMI at, say, 10%, the same plan may come to around ₹11,000 per month. The extra ₹1,000 does not seem like much at first, but over 24 months it adds up to ₹24,000.

The Total Payment View

This is where the difference really shows. In no-cost EMI, the total amount you pay is exactly equal to the device cost. In our example, you pay ₹2.4 lakh in total.

In low-cost EMI, your total goes up to ₹2.64 lakh because of the added interest. That’s almost an extra month’s EMI hidden inside the plan.

This is why families must always look at the total cost, not just the monthly figure.

Duration and Flexibility

No-cost EMI is often limited to shorter tenures. Many providers offer it for 6, 9, or 12 months. Some stretch it to 18 or 24, but it is rare to see longer terms.

Low-cost EMI, on the other hand, can go up to 36 months or more. This makes it more flexible for families who need smaller monthly payments, even if the total cost is higher.

For example, ₹2.4 lakh over 36 months at 10% interest comes to about ₹7,740 per month. This is much easier to manage for some families than ₹10,000 over 24 months, even though the total paid is higher.

Transparency

No-cost EMI is simple and transparent. What you see is what you pay. There are no surprises or hidden additions.

Low-cost EMI requires more awareness. You must calculate interest, check the rate, and make sure there are no hidden charges like processing fees or prepayment penalties.

Families who are comfortable with financial planning may not mind this. But those who prefer peace of mind often lean toward no-cost EMI.

Hidden Factors Families Often Miss

Processing Fees

Even with no-cost EMI, some providers charge a processing fee. It may be a flat amount like ₹1,000 or a small percentage of the loan. While not huge, this still adds to your cost.

Always ask about processing fees before finalizing. Sometimes a “no-cost” plan may actually cost a little extra because of these fees.

Prepayment Charges

Some families want to pay off their EMI early if they get extra money. In no-cost EMI, prepayment is often simple—just clear the balance.

In low-cost EMI, lenders may charge a penalty for early payment, because they lose out on the interest. This can make it harder to reduce costs midway.

Limited Availability

Not every prosthetic provider offers no-cost EMI. It depends on their tie-ups with lenders. Low-cost EMI, however, is more widely available because it is easier for banks and finance companies to provide.

Families should always ask their prosthetic provider about both options before deciding.

Interest Absorption in No-Cost EMI

In no-cost EMI, the interest is often absorbed by the seller. This may mean you lose out on other discounts. For example, a device priced at ₹2.4 lakh on no-cost EMI may have been available at ₹2.25 lakh if you paid upfront.

So, while no-cost EMI looks perfect, you may be giving up a discount hidden in the background.

Which Saves More Over Time

Looking Beyond the Monthly Payment

When families first hear about EMI

When families first hear about EMI, the natural reaction is to focus on the monthly number. If one option asks for ₹10,000 per month and the other asks for ₹11,000, most people quickly assume the cheaper monthly figure is the better deal.

But savings are not about one month—they are about the whole journey. The true difference shows up when you add all the payments together. A thousand rupees may look small in a single month, but when multiplied over 24 or 36 months, it becomes tens of thousands. That is money you could have saved, or used for something else your family needs.

This is why looking at the total repayment is the smarter way to judge which EMI really saves more.

A Simple Example With Numbers

Imagine you are buying a prosthetic priced at ₹2.4 lakh.

  • In a no-cost EMI plan for 24 months, you pay ₹10,000 every month. Your total after 24 months is ₹2.4 lakh. No extra cost.
  • In a low-cost EMI plan for 24 months at 10% interest, your monthly EMI becomes about ₹11,000. Your total after 24 months is around ₹2.64 lakh. That is ₹24,000 extra paid just as interest.

Now, if you stretch the low-cost EMI to 36 months, the monthly payment becomes smaller—about ₹7,740. This is easier to manage every month, but your total over 36 months rises further, close to ₹2.8 lakh.

This is the key trade-off. With no-cost EMI, you save on total cost. With low-cost EMI, you save on monthly strain.

Real-Life Example: A Homemaker in Chennai

A homemaker in Chennai wanted a prosthetic to regain independence at home. Her family had a modest income and could not handle heavy monthly payments.

When offered no-cost EMI for 24 months, the ₹10,000 monthly felt too high for their budget. They chose a low-cost EMI for 36 months instead. It increased the total cost, but lowered the monthly pressure to ₹7,740.

For this family, low-cost EMI was actually the smarter choice. Why? Because the priority was peace of mind each month, not saving money over the long term.

This shows that the “cheapest” plan is not always the “best” plan. The best plan is the one your family can live with comfortably.

Real-Life Example: A Student in Delhi

A college student in Delhi wanted a bionic hand to continue his studies and prepare for his first job. His parents were able to support him with stable monthly income.

For them, the no-cost EMI option of ₹10,000 per month for 24 months was ideal. They could afford that figure without much stress, and it saved them from paying any extra interest.

In their case, no-cost EMI was clearly the smarter choice because their monthly capacity matched the requirement.

The Emotional Angle

It is easy to treat EMI as just numbers on paper. But in real life, it affects how families live.

With no-cost EMI, families often feel relieved that they are not paying more than the actual price. It feels fair and transparent. There is satisfaction in knowing that every rupee is going toward the device, not to a lender.

With low-cost EMI, families sometimes feel more comfortable because the monthly outflow is smaller. Even if they know they are paying more overall, the feeling of reduced pressure in daily life matters more. It is like having breathing space in a crowded room—you may pay a little extra, but you feel calmer every day.

The Role of Tenure

The length of your plan plays a very big role in deciding which option saves more.

  • Shorter tenures always save you money overall, because you finish quickly and pay less or no interest.
  • Longer tenures reduce monthly stress but almost always increase total cost.

This means if your income is steady and you can handle a slightly higher monthly payment, it is always smarter to choose a shorter tenure. But if your monthly budget is tight, a longer tenure may give you peace of mind even if it costs more over time.

When No-Cost EMI Wins

No-cost EMI wins when:

  • You can afford the slightly higher monthly installment.
  • The tenure offered is reasonable for your family’s budget.
  • The prosthetic provider offers this option without cutting other discounts.
  • You want complete transparency and do not want to calculate interest.

In these cases, you save the maximum because you pay only the device cost and nothing more.

When Low-Cost EMI Wins

Low-cost EMI wins when:

  • You need longer tenures like 24 or 36 months to reduce monthly stress.
  • No-cost EMI is not available for your chosen prosthetic.
  • You are okay paying a little more overall for the comfort of smaller monthly payments.
  • Your family income fluctuates and you prefer the safety of smaller installments.

In these cases, you are not saving on total cost, but you are saving your family from financial strain each month. That is still a form of saving—saving your peace of mind.

What Families Often Overlook

Most families forget to check how much interest adds up over time. They only compare the monthly numbers. This is a common mistake. Always ask: “How much will I pay in total by the end of the plan?”

Another overlooked factor is hidden charges. Some EMI plans, even no-cost ones, add small processing fees or GST charges. Over time, these can add up to thousands of rupees. Always ask for a written breakdown of every charge.

Finally, many families forget about future upgrades. If you finish your EMI faster with a no-cost plan, you are free sooner to upgrade to a newer prosthetic. With a long low-cost plan, you may feel stuck until the payments are over.

Success Stories That Show the Difference

A Young Father in Mumbai

A young father in Mumbai lost his hand in an accident at work.

A young father in Mumbai lost his hand in an accident at work. He was the sole earner for his family and could not imagine paying for a prosthetic in one lump sum. The clinic offered him two choices: no-cost EMI for 18 months or low-cost EMI for 36 months.

At first, the longer 36-month plan looked attractive because the monthly installment was much lower. But when he and his wife sat down and used an EMI calculator, they saw the total cost was almost ₹35,000 higher. They compared this extra cost with their savings and realized they could afford the slightly larger monthly amount of the no-cost EMI.

They chose the 18-month no-cost plan. The payments felt manageable, and they saved a significant sum by avoiding interest. For this family, careful planning and honest discussion led them to the smarter choice.

A Teacher in Jaipur

In Jaipur, a schoolteacher needed a bionic hand but her monthly income was modest. The no-cost EMI offered required her to pay ₹10,000 a month, which was more than she could handle alongside her children’s school fees.

She chose the low-cost EMI option for 36 months. Her monthly payment dropped to under ₹8,000, which fit more comfortably into her budget. Yes, the total cost was higher, but she avoided financial stress every month.

For her, the peace of mind of smaller installments was more valuable than saving money in the long run. This allowed her to focus on teaching and caring for her children instead of worrying about overdue bills.

A College Student in Bengaluru

A student preparing for his first job in Bengaluru wanted a prosthetic that would help him type, write, and manage his daily tasks with confidence. His parents agreed to support him financially but were clear they could not pay interest on top of the prosthetic’s cost.

They chose a 24-month no-cost EMI plan. Every month they paid ₹10,000, which felt like a commitment but also like an investment in their son’s future. When he got his first salary, he proudly contributed to the last few EMIs, making it a family effort.

The no-cost plan gave them the confidence that every rupee was going to the device and nothing else.

A Retired Officer in Kerala

A retired army officer in Kerala wanted to buy a prosthetic without depending too much on his children. His pension was steady but limited. No-cost EMI was available for 12 months, but the monthly payment was too high compared to his pension.

Instead, he chose a low-cost EMI for 36 months. The monthly payment was smaller and fit within his pension comfortably. Even though he paid a little more overall, he kept his independence both physically and financially. For him, dignity mattered more than saving money.

These stories show that there is no single right answer. The better choice depends on your income, your priorities, and your family’s comfort level.

Tactical Tips for Families

Always Use a Calculator

Do not rely on rough numbers or what someone tells you. Use an EMI calculator to see the exact monthly amount and the total cost. Try different tenures and compare. This makes your decision based on facts, not guesswork.

Match EMI to Your Monthly Rhythm

Look at your family’s monthly expenses. If school fees, rent, and food already take a big portion, do not squeeze yourself further just to save interest. A low-cost EMI with smaller monthly payments may keep your life balanced.

On the other hand, if your monthly income has some flexibility, a no-cost EMI will save you more in the long run. Choose based on your rhythm, not someone else’s.

Ask About Hidden Charges

Always check for processing fees, GST, or prepayment penalties. Sometimes a “no-cost” EMI is not truly zero cost. A small hidden fee can change the equation. Get a clear written statement of all charges.

Think About Future Upgrades

Prosthetic technology keeps improving. If you want the freedom to upgrade sooner, a shorter no-cost EMI may be better. Once you finish payments, you are free to consider the next device. With a longer low-cost EMI, you may feel tied down until the loan ends.

Involve the Whole Family

Do not make the decision alone. Involve your spouse, parents, or children in the discussion. Many times, families are willing to adjust small expenses if it means greater independence for their loved one. Open conversations prevent stress later.

Why Robobionics Helps You Choose Better

Honest Guidance

At Robobionics, we know families face tough financial choices.

At Robobionics, we know families face tough financial choices. That is why we explain both no-cost and low-cost EMI options clearly. We guide you through the calculator, show you the totals, and let you decide what works best for your life.

Transparent Pricing

Our Grippy Bionic Hand is priced between ₹2.15–3 lakh, no matter where in India you live. With this fixed pricing, you can plan with confidence. Whether you choose no-cost or low-cost EMI, you know the base number is fair and consistent.

Partnering for Your Peace of Mind

We work with finance partners who understand the needs of prosthetic users. That means flexible tenures, fair rates, and simple approval processes. Our goal is not just to fit you with a prosthetic—it is to make sure the journey feels light on your mind and your wallet.

A Call to Begin Your Journey

Take Control of the Numbers

Do not let the words “EMI” or “interest” scare you. With the right planning, they are tools that make life-changing prosthetics affordable. Use the calculator, compare your options, and choose the plan that feels right for you.

Think About More Than Money

A prosthetic is not just a device. It is your key to independence, dignity, and freedom. Whether you choose no-cost EMI to save money or low-cost EMI to save monthly stress, what matters most is that you take the step forward.

Start With a Demo

At Robobionics, we invite you to book a demo. Come, try the Grippy Bionic Hand, see how it feels, and let us walk you through EMI options. Together, we will find the plan that works for you—not just in numbers, but in life.

Book your demo today at: https://www.robobionics.in/bookdemo/

Your story of freedom begins with one small decision. Whether you choose no-cost or low-cost EMI, what matters is that you choose to move forward. And with Robobionics by your side, every step of the journey will feel lighter, clearer, and filled with hope.

Leave a Comment

Your email address will not be published. Required fields are marked *

Partner With Us

REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.