Myoelectric vs Body-Powered Prosthetic Hands for Women in India

Myoelectric vs Body-Powered Prosthetic Hands for Women in India

In India, thousands of women face life after limb loss with courage that’s hard to describe. Yet, choosing the right prosthetic hand often feels like stepping into a world filled with complex terms, confusing technology, and high prices. Two of the most common options—myoelectric and body-powered prosthetic hands—offer completely different experiences, both in how they work and how they fit into a woman’s daily life.

This isn’t just a technical choice. For many women in India, it’s a question of independence, confidence, and comfort. From doing household chores to returning to work, or simply holding a child’s hand, the right prosthetic can change everything. But what works for one woman might not suit another. Lifestyle, income, cultural expectations, and even the local climate play a huge role in finding the right match.

This article breaks down both types of prosthetic hands in a simple, human way. We’ll look at what they are, how they work, their real-world pros and cons, and what Indian women should consider before deciding. Our goal is to make this decision less overwhelming and more empowering—so you can choose a prosthetic that truly feels like part of you.

The Basics: How Each Type Works and Feels

Understanding Myoelectric Prosthetic Hands

A myoelectric prosthetic hand

A myoelectric prosthetic hand is powered by tiny electric signals from your own muscles.
When you contract certain muscles in your residual limb, small sensors pick up the signals and move the prosthetic fingers or hand.

This technology converts your body’s natural energy into motion, allowing smoother and more precise hand movements.
You don’t need to pull cables or straps—it works almost like your original hand, responding to muscle activity.

For many women, this feels natural and intuitive. It lets them perform delicate tasks such as holding a spoon, typing, or applying makeup.
However, it also requires patience and training to master.

Myoelectric hands often come with rechargeable batteries that need regular charging.
This means you’ll depend on electricity or a portable charging option—something to consider if you live in a rural or semi-urban area.

How Body-Powered Prosthetic Hands Function

A body-powered prosthetic works through a simple mechanical system.
Cables connect the prosthetic hand to a harness that goes around your shoulders or chest.

When you move your arm, shoulder, or upper body, the tension in the cable opens or closes the hand.
It’s entirely powered by your body—no batteries or electronics involved.

For many women, this design feels strong and reliable.
You can feel resistance when you grip something, giving a natural sense of control and connection.

Body-powered prosthetics are also easier to maintain and much less expensive than myoelectric ones.
But they require more physical effort and can sometimes strain your shoulders or back.

How They Differ in Feel and Function

The difference between both types isn’t just in how they work—it’s in how they feel every day.
A myoelectric hand offers smoother, more lifelike movements, while a body-powered one feels sturdier and gives direct feedback through touch pressure.

For example, imagine holding a glass of water.
A myoelectric hand allows precise control over how tightly you grip it, whereas a body-powered hand gives a physical sense of the resistance but may not offer the same precision.

Each system creates a unique relationship between your body and the prosthetic.
That’s why choosing between them isn’t just about cost—it’s about how you want to live, move, and feel.

Practical Experience: What Daily Life Feels Like

Everyday Tasks and Functionality

Myoelectric prosthetics make light daily

Myoelectric prosthetics make light daily tasks more fluid.
Typing on a laptop, using a smartphone, or cooking small meals becomes easier because the hand responds naturally to subtle muscle signals.

But they can be slower for heavy or repetitive tasks that demand strength or durability.
If you’re lifting bags or doing manual work, body-powered prosthetics often perform better.

Body-powered hands, in contrast, can feel mechanical but are tough and dependable.
You can work in the kitchen, do laundry, or carry groceries without worrying about battery life or electronics getting damaged.

Comfort in the Indian Climate

India’s heat and humidity present real challenges for prosthetic users.
Sweat can interfere with the sensors in a myoelectric hand, making it harder to control movements.

Women living in hot or coastal regions often find that maintaining sensor contact throughout the day requires patience and cleaning.
Body-powered prosthetics handle heat much better since they don’t rely on electronics.

However, the harness can feel uncomfortable in long use, especially in humid weather.
Choosing breathable materials and proper fitting becomes crucial for comfort and hygiene.

Clothing and Cultural Adaptation

Cultural factors play an unexpected but significant role.
Many Indian women wear traditional clothing like sarees or salwar kameez, which can make it tricky to manage harness systems.

A myoelectric hand, being more compact and wire-free, fits more discreetly under clothing.
It gives a sense of freedom in appearance and mobility.

Yet, if the goal is function over form—especially in rural areas where maintenance facilities are limited—the body-powered hand often wins.
It’s rugged, dependable, and doesn’t need special conditions to work.

Training, Maintenance, and Learning Curve

How Training Differs Between the Two

A myoelectric hand requires more initial training.
Users must learn to isolate and control specific muscle groups to perform different movements.

This can take weeks or months, depending on individual muscle strength and nerve signal clarity.
However, once mastered, the movements feel natural and automatic.

Body-powered prosthetics have a shorter learning curve.
Most women get comfortable using them within a few days or weeks.

It’s more about physical strength and body coordination than precise muscle control.
This makes it easier for women who prefer straightforward systems without electronic calibration.

Maintenance and Repairs

Myoelectric prosthetics require regular maintenance to keep sensors, batteries, and electronics working efficiently.
Dust or moisture can cause performance issues, especially in rural or humid regions.

Finding a trained technician or replacement parts may also take time.
That’s why aftercare support and warranty coverage are essential factors to check.

Body-powered hands are much simpler to maintain.
Most repairs can be done locally, and parts are inexpensive.

They can handle rough use, making them suitable for women who work outdoors, in factories, or do physically demanding chores.

Battery, Power, and Downtime

Myoelectric hands need daily or alternate-day charging.
If you forget to charge or lose access to electricity, you’ll temporarily lose functionality.

Power backup systems or portable battery packs can help, but they add to cost.
Body-powered prosthetics eliminate this issue entirely—they’re always ready to use.

Still, the physical effort they demand can lead to fatigue for some users.
Women with shoulder or upper-back issues should discuss this with their prosthetist before choosing.

Cost, Accessibility, and Affordability in India

Price Comparison

Myoelectric hands are significantly more expensive.
Depending on the model, brand, and customization, they can range from ₹5 lakh to ₹25 lakh or more.

For many women, this makes them a luxury option.
Insurance coverage in India for prosthetics remains limited, and not all NGOs provide support for advanced technology.

Body-powered prosthetic hands, on the other hand, cost between ₹50,000 and ₹2 lakh.
They are much more accessible for middle-income families and can be easily fitted or replaced.

Availability Across India

Myoelectric prosthetics are mostly available in metro cities like Delhi, Mumbai, Bengaluru, and Chennai.
Smaller towns and rural areas still lack service centers for fitting, repair, and follow-up care.

Body-powered prosthetics, being simpler, are offered by many local and regional clinics.
They don’t require specialized calibration, which makes accessibility far easier.

Support Programs and NGOs

Several NGOs and charitable institutions in India partner with prosthetic manufacturers to provide financial aid.
However, most focus on body-powered prosthetics due to their affordability and long-term reliability.

A few premium programs and CSR initiatives now include myoelectric fittings for women professionals or students.
Still, the waiting lists are long, and selection criteria can be strict.

This financial reality often drives women to start with a body-powered hand and upgrade later once their financial or professional circumstances improve.

Aesthetics, Confidence, and Emotional Comfort

How Appearance Influences Choice

For many women, especially in India

For many women, especially in India, the appearance of a prosthetic hand carries emotional weight.
Myoelectric hands often come with silicone covers that match skin tone and give a lifelike look.

They blend naturally with the body and can restore confidence in social settings.
For young women and professionals, this aesthetic appeal makes a difference.

Body-powered prosthetics, while functional, have a more mechanical look.
Some women see them as tools of strength and resilience, while others find them less comfortable in social environments.

The Emotional Journey

Limb loss brings deep emotional challenges that go beyond the physical.
Choosing a prosthetic is part of rebuilding identity and confidence.

A myoelectric hand can make users feel modern, empowered, and capable.
It’s often seen as a symbol of progress and reintegration.

Yet, simplicity also carries pride.
Women who use body-powered prosthetics often describe feeling strong, self-reliant, and connected to their bodies in a very real way.

Both journeys are equally valid—what matters is the sense of control and self-worth each woman gains through her choice.

Adapting to Life Again

The first few months after getting a prosthetic are about rediscovering daily rhythm.
Learning to hold utensils, wear jewelry, or adjust clothing takes practice and patience.

Myoelectric users often need more guidance from therapists during this phase, especially to avoid over-relying on one arm.
Body-powered users may experience shoulder soreness in the beginning but adjust quickly.

In both cases, peer support groups and regular follow-ups make a huge difference.
Hearing other women’s experiences helps normalize challenges and boosts motivation to stay consistent with training.

Performance, Precision, and Durability

Control and Precision in Movement

Myoelectric hands are known for their refined control. The sensors detect even small muscle signals, allowing smoother and more natural motion. For example, you can gently hold an egg without breaking it or turn a key without much strain.

For women in jobs that need precision—like working on a computer, managing a lab, or stitching—this control can make daily tasks much easier. However, the system can occasionally lag or misread signals if the sensors lose contact with the skin due to sweat or movement.

Body-powered hands rely on physical motion, so their precision depends on strength and coordination. The more you practice, the more control you gain. While you may not achieve the same fine grip as a myoelectric hand, you do develop a reliable sense of force. This reliability matters in chores like cooking, gardening, or handling heavier tools.

Strength and Durability Over Time

Body-powered prosthetics have the advantage when it comes to toughness. Since they use simple mechanical parts, they rarely break down. They can withstand heat, dust, and moisture—conditions very common in Indian households and workplaces.

Myoelectric hands, being electronic, need more care. You must keep them away from water and clean them regularly. Their batteries and motors also wear out with time and require replacements every few years.

However, when maintained well, myoelectric hands last long and perform consistently. It’s about developing habits—keeping the sensors clean, avoiding shocks, and storing them safely when not in use.

Long-Term Wear and Comfort

A key difference lies in how each system feels over long hours of wear. Myoelectric prosthetics are lighter and don’t require shoulder movement for operation, making them comfortable for extended use. But the socket—the part that connects to your arm—must fit perfectly, or it can cause skin irritation.

Body-powered systems can feel heavier on the shoulders due to the harness. Women often describe mild back or neck fatigue after long use, especially during physically demanding tasks. Yet, some adapt easily and find the feeling of mechanical control satisfying.

Proper fitting sessions with a trained prosthetist are crucial in both cases. A small adjustment can make a big difference in comfort and usability.

Suitability for Women’s Lifestyle in India

Household Responsibilities and Daily Routines

In Indian homes, women perform

In Indian homes, women perform a wide range of activities—from cooking and cleaning to caring for children and elderly family members. Each task demands different levels of strength and precision.

A myoelectric hand makes fine movements easier, such as cutting vegetables or folding clothes. But prolonged kitchen heat, steam, or water exposure can pose challenges. Protective covers help, but users must remain careful.

Body-powered prosthetics, though less refined, handle rough tasks better. Women working in farms, workshops, or small-scale industries often find them more dependable. The lack of electronics means fewer restrictions while cleaning, washing, or lifting.

Professional and Academic Life

As more women in India pursue education and office work, the role of prosthetics in professional environments becomes critical. Myoelectric hands offer a polished appearance and ease of interaction with technology. Typing, using touchscreens, or holding stationery feels natural after training.

For teachers, designers, and healthcare workers, this can restore confidence and productivity. However, consistent access to electricity and proper maintenance remain necessary.

Body-powered prosthetics may not look as sleek, but they offer practicality. For women involved in physical or outdoor jobs—construction, tailoring, or teaching in rural schools—they remain a reliable everyday tool.

Social and Cultural Acceptance

Social perception still influences prosthetic choice in India. Some women prefer subtle devices that blend in, helping them avoid unwanted attention. Myoelectric hands, with their lifelike design, support this desire for normalcy.

Yet, others embrace the visible mechanical look of body-powered devices as symbols of resilience. They treat them as extensions of strength, not as things to hide. The choice often reflects personality and mindset more than technology.

Family support plays a vital role in adaptation. When relatives and friends accept and encourage usage, women become more confident in using prosthetics daily and in public.

Ergonomics and Customization for Women

The Importance of Proper Fit

Women’s arms and shoulders are typically smaller and shaped differently than men’s. This means socket design, harness size, and overall weight distribution must be adjusted carefully.

A poorly fitted socket can cause pressure points, swelling, or even sores. Myoelectric prosthetics usually come with custom sockets molded to the wearer’s limb, ensuring a snug and comfortable fit. Body-powered ones may need manual adjustments by a prosthetist for better alignment.

Lighter materials such as carbon fiber or high-grade plastic reduce fatigue and make the prosthetic easier to wear for long periods. Women who perform multiple daily activities benefit most from lightweight options.

Cosmetic Finishes and Skin Tone Matching

Myoelectric hands often come with silicone gloves in various skin tones. This not only makes them look natural but also boosts emotional comfort. Women can choose tones that match their complexion, giving a seamless appearance under clothing or jewelry.

Body-powered prosthetics usually focus less on aesthetics, but cosmetic covers are now available in India at affordable rates. Manufacturers are slowly realizing that visual confidence matters as much as function.

Customization extends beyond color. Some prosthetics offer slim designs tailored to smaller hands, making them easier for Indian women to manage delicate tasks.

Comfort Enhancements and Accessories

Modern prosthetic systems come with padding, soft liners, and breathable materials that prevent irritation. These small details make a large difference in comfort.

For myoelectric users, flexible electrodes and skin-friendly gels help maintain signal strength even during long wear. For body-powered users, improved harness designs reduce pressure on the shoulders and chest, especially important for women wearing sarees or fitted attire.

Accessory options like slip-resistant gloves, decorative covers, or lightweight extensions allow personalization, helping women express identity and confidence through their prosthetic choice.

Training, Adaptation, and Support Systems

Rehabilitation and Physiotherapy

Learning to use a prosthetic hand is both a physical and mental journey. Myoelectric users typically need structured rehabilitation programs to strengthen specific muscles and coordinate signals effectively.

Physiotherapists guide users through exercises that enhance control and endurance. These sessions also teach how to balance movement between both arms to prevent overuse injuries.

Body-powered users undergo strength training and motion coordination practice. Early fatigue is common, but regular sessions improve endurance within weeks.

In India, access to specialized rehabilitation varies. Urban centers have dedicated prosthetic clinics, while rural areas may rely on periodic medical camps. Continuous follow-up remains key to long-term success.

Peer Networks and Community Support

Connecting with other women prosthetic users can be life-changing. Peer networks help new users learn practical tricks, from caring for the device to managing emotional ups and downs.

Organizations and NGOs occasionally host meet-ups or online forums where experiences are shared freely. Hearing others’ stories helps normalize challenges and inspires persistence.

At Robobionics, many women find strength in seeing how others regained independence. These shared journeys often lead to lifelong friendships and mutual motivation.

Role of Family and Caregivers

A supportive environment speeds up adaptation. When family members understand how the prosthetic works, they can assist with maintenance, encourage training, and provide emotional comfort.

In contrast, lack of understanding or stigma can slow progress. Educating the family about the device’s potential often transforms their outlook—from sympathy to respect.

Simple gestures, such as giving time for practice or helping charge the myoelectric system, go a long way. In many cases, daughters, sisters, or mothers become key motivators in the recovery process.

Real Stories: Indian Women and Their Choices

Rekha’s Myoelectric Journey

Rekha, a 28-year-old graphic designer from Pune, lost her right hand in an accident. Her career depended heavily on digital tools. A myoelectric prosthetic gave her the ability to use a mouse and stylus again.

At first, she struggled with signal accuracy. But after months of practice, she began using the hand seamlessly for design work. Today, she mentors other women considering advanced prosthetics.

Her biggest takeaway: patience pays off. Once she learned to control muscle signals, she gained both skill and confidence.

Latha’s Body-Powered Experience

Latha, a 40-year-old from Madurai, works on her family’s farm. She chose a body-powered prosthetic because it’s durable and easy to repair locally. The harness took time to get used to, but she quickly adapted to her daily chores.

She values its simplicity—no need for batteries or sensors. Even in heavy rain or dust, her prosthetic keeps working. She describes it as “an extension of my body, not a machine.”

Her story reflects the practical side of prosthetic choices in rural India, where reliability often outweighs technology.

Meera’s Hybrid Approach

Meera, a 35-year-old teacher in Bengaluru, uses both types at different times. She wears her myoelectric hand at school for a polished appearance and smoother movement during lessons. At home, she switches to a body-powered prosthetic for chores.

This dual-use approach shows that there’s no single perfect choice. Flexibility and understanding your lifestyle matter more than picking one type over the other.

Making the Right Choice: Practical Buying Guidance

Assessing Lifestyle and Priorities

Choosing between a myoelectric and body-powered prosthetic hand isn’t just about technology. It’s about matching the device with your daily life. Start by asking a few key questions.

Do you need precision for work, or durability for chores? Will you have regular access to charging outlets? Do you live in a city where maintenance support is easily available, or in a small town where local repair services matter more?

Women who spend much of their day in offices, classrooms, or professional settings often find the myoelectric hand more aligned with their lifestyle. Those whose days involve physical activity or outdoor work may find body-powered prosthetics more reliable.

It’s also about comfort and control. Try both types during trials with your prosthetist. The right fit often becomes clear the moment you start using it.

Budget and Long-Term Costs

The initial price tag is important, but so are ongoing costs. Myoelectric prosthetics require battery replacements, servicing, and occasional part upgrades. These expenses can add up over time.

Body-powered prosthetics are more affordable upfront and cheaper to maintain. Replacement cables or sockets can be repaired locally. For families on a limited budget, this option offers a sustainable balance of cost and performance.

Before buying, ask your clinic for a cost breakdown covering the next five years. Some manufacturers, including Robobionics, offer installment plans or financial partnerships with NGOs to make the process easier.

Testing and Professional Fitting

Never buy a prosthetic hand without proper fitting sessions. The socket—the part that connects to your residual limb—determines comfort, stability, and long-term usability.

In myoelectric hands, even slight misalignment can affect signal transmission. In body-powered designs, a poorly fitted harness can cause fatigue and shoulder pain.

During trials, test different tasks such as lifting objects, typing, and performing household movements. Notice how your body responds. A well-fitted prosthetic should feel like an extension of your natural motion, not a foreign tool.

Maintenance and Care

Cleaning and Daily Upkeep

Myoelectric prosthetics should be wiped daily with a soft cloth to remove sweat and dust. Keep the electrodes clean and dry to maintain signal sensitivity. Avoid using alcohol-based wipes unless recommended by the manufacturer.

Body-powered prosthetics can be cleaned with mild soap and water, especially around the harness. If you sweat heavily, cleaning the straps and padding becomes even more important. It helps prevent skin irritation and odor.

Always store the prosthetic in a cool, dry place when not in use. For myoelectric models, ensure they are switched off before charging or storage.

Handling Repairs and Servicing

Prosthetic hands, like any mechanical system, will need attention over time. Myoelectric users should schedule servicing every six months to check battery health and electrode performance. If you notice slow response or erratic movement, it might be time for recalibration.

Body-powered users should inspect cables and joints regularly for signs of wear. Replacing worn parts early prevents sudden failure.

Most service centers in India now provide doorstep pickup for major repairs. Keep your warranty card and service number handy, especially during the first year.

Common Issues and How to Prevent Them

For myoelectric users, sweat and humidity are the biggest challenges. Wearing a thin, breathable liner can help keep skin dry and improve sensor contact. Using antiperspirant wipes (approved for prosthetic use) can also help.

Body-powered users often face shoulder soreness. Light stretching and posture exercises can reduce strain. Using a well-padded harness also helps distribute pressure evenly.

Never attempt self-repairs for electronic parts. Always contact your prosthetist or service provider. For minor mechanical adjustments, learn simple tightening and cable replacement techniques under supervision.

Emotional Well-Being and Confidence

Building a Positive Relationship with the Prosthetic

At first, a prosthetic hand may

At first, a prosthetic hand may feel awkward. It’s natural to feel self-conscious or frustrated when tasks don’t go smoothly. But consistency is the secret. The more you use it, the more natural it becomes.

Many women describe a turning point after a few months—when they stop thinking about the prosthetic and simply use it. This emotional acceptance is as important as physical mastery.

Treat your prosthetic like a partner, not a reminder of loss. It’s a tool that helps you regain independence, creativity, and strength.

Overcoming Social and Emotional Barriers

In India, social reactions can be unpredictable. Some people stare, while others avoid the topic altogether. Facing this requires patience and confidence. Educating others often helps.

Simple conversations about your prosthetic can change perceptions. Sharing how it helps you live normally can inspire others to see strength instead of disability.

Connecting with support groups also helps reduce isolation. Knowing that others face similar experiences brings comfort and motivation.

Finding Empowerment Through Expression

Personalizing your prosthetic can be surprisingly uplifting. Add a cover with your favorite color or pattern. Wear jewelry or bangles that match your outfit. These small touches make the device feel like yours—not just medically necessary, but personally expressive.

Several women in India now share photos and stories on social media, showing how they’ve embraced prosthetics as symbols of empowerment. This openness is changing how society views limb difference and encouraging others to live fully.

The Future of Prosthetics for Women in India

Smarter, Lighter, and More Affordable Designs

Technology is evolving fast. Newer myoelectric hands now use smaller, faster sensors that respond instantly to muscle signals. Artificial intelligence is being integrated to predict movement patterns, reducing training time.

Manufacturers are also developing lightweight body-powered systems with flexible materials to improve comfort. These innovations aim to give women more natural motion and less strain during long hours of use.

At Robobionics, the focus is on affordability without compromise. By partnering with Indian engineers and healthcare experts, we’re creating prosthetics designed specifically for the country’s climate, culture, and lifestyle.

Integration with Mobile Apps and AI

Modern myoelectric systems are beginning to connect with smartphones. Through simple apps, users can adjust grip strength, check battery status, or even track muscle activity. This makes the experience more personalized and convenient.

AI-based calibration is another big step forward. It allows the prosthetic to learn from your habits—how you hold a pen, lift a cup, or gesture while speaking—and automatically fine-tune responses.

As this technology becomes more accessible, women in India will benefit from devices that feel more intuitive and require less manual adjustment.

The Role of Local Manufacturing and Support

India’s prosthetic landscape is changing. Local production is reducing costs, and more clinics are offering personalized fittings in smaller towns. Awareness campaigns are helping women realize that prosthetics are not just for mobility—they’re tools for independence and dignity.

Government and NGO initiatives are also playing a growing role. Subsidies, public-private partnerships, and training programs are expanding access. The goal is to make advanced prosthetics not a luxury, but a right.

Choosing Empowerment Over Limitation

Reclaiming Independence

A prosthetic hand is more than a device

A prosthetic hand is more than a device—it’s a step toward freedom. It gives women the ability to perform tasks they once thought impossible and to engage in work, relationships, and hobbies again.

The process is gradual. It requires patience, practice, and self-belief. But every small victory—holding a cup, writing a note, or tying a knot—becomes a reminder that independence is possible.

For many women in India, that first successful movement is not just mechanical—it’s deeply emotional. It marks the return of agency and hope.

Redefining Strength and Femininity

In Indian culture, strength and grace are often seen as separate traits. Women using prosthetics show they can coexist beautifully. Whether using a sleek myoelectric model or a rugged body-powered one, they embody resilience wrapped in elegance.

The prosthetic doesn’t hide femininity—it enhances it. It tells a story of courage, adaptability, and modern identity. Each gesture becomes a quiet act of defiance against limitation.

The Role of Companies Like Robobionics

At Robobionics, our mission goes beyond manufacturing. We work closely with women across India to understand their needs—not just functional, but emotional and cultural.

We design prosthetics that fit comfortably, perform reliably, and empower users to live fully. Our training programs, community outreach, and follow-up care ensure every woman feels supported long after receiving her device.

We believe technology should serve humanity—not the other way around. And when it comes to prosthetics for women, empathy must guide every innovation.

Conclusion: Finding the Right Hand for Your Journey

Choosing between a myoelectric and a body-powered prosthetic hand isn’t about which is better. It’s about which is better for you.

A myoelectric hand offers sophistication, natural movement, and subtle beauty. A body-powered hand delivers durability, strength, and simplicity. Each has its place, its purpose, and its power.

The decision lies in understanding your lifestyle, comfort, and vision for the future. It’s about asking not just what the prosthetic can do—but how it will make you feel.

In the end, the right prosthetic is the one that lets you live freely, confidently, and with dignity. It’s not a replacement for what’s lost—it’s an extension of who you are becoming.

For women across India, the future of prosthetics holds something far greater than technology: it holds the promise of empowerment. And with each step forward, every woman who wears one isn’t just adapting—she’s redefining what strength looks like.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

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You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

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In order for the Goods to be eligible for a return, please make sure that:

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The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

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We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

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2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.