Explore this parent-friendly guide on pediatric prosthetic care. Ensure your child’s device stays safe, clean, and comfortable for everyday use!

How to Care for Pediatric Prosthetics: A Parent’s Guide

Caring for a pediatric prosthetic device involves more than just routine maintenance—it’s about nurturing your child’s confidence and helping them adapt to their device as a natural part of their life. For parents, understanding how to care for a prosthetic goes beyond technical know-how; it involves empathy, patience, and the ability to create an environment where your child feels supported and empowered.

Children grow quickly, their lifestyles are active, and their needs evolve. These factors make pediatric prosthetic care a unique challenge, but one that’s both manageable and rewarding with the right approach.

For children, comfort is key. A poorly fitted prosthetic can cause discomfort, skin irritation, or even lead to a reluctance to wear the device. Because children grow rapidly, regular check-ups with a prosthetist are essential to ensure the prosthetic continues to fit properly.

Understanding the Needs of Pediatric Prosthetics

Caring for pediatric prosthetics requires a deep understanding of the unique needs of children. Unlike adult prosthetics, which often have more stable requirements, pediatric prosthetics must adapt to a child’s physical growth, active lifestyle, and emotional development.

This dynamic nature makes caring for these devices a multifaceted responsibility that combines technical maintenance, emotional support, and proactive planning.

The Dynamic Nature of Growth

One of the most significant challenges in pediatric prosthetics is accommodating rapid growth. As children grow, their residual limbs change in size and shape, impacting the fit and functionality of their prosthetic device.

An ill-fitting prosthetic can cause discomfort, restrict movement, and reduce the child’s willingness to use the device.

Parents should work closely with their prosthetist to schedule regular evaluations. These check-ups ensure the prosthetic fits properly and adjustments are made as needed.

For growing children, it’s common for sockets to require replacement or resizing every 12 to 18 months.

Early intervention in these cases prevents complications like pressure sores or improper gait patterns, which can develop if a prosthetic does not align well with the child’s growth.

Supporting Active Lifestyles

Children are naturally active and curious, and their prosthetics must be designed to withstand the demands of their energetic routines. Whether running, climbing, or playing sports, their devices must balance durability with functionality.

Pediatric prosthetics are often built using lightweight materials to allow for easy movement while ensuring the device remains robust enough to handle high-impact activities.

To support this active lifestyle, parents should consider prosthetic designs tailored to their child’s specific interests.

For instance, sports-specific prosthetics or those with modular attachments can provide enhanced performance for activities like swimming, running, or cycling. Consulting with a prosthetist about your child’s hobbies and aspirations ensures the device supports their unique needs.

Balancing Comfort and Functionality

Comfort is one of the most critical factors in encouraging consistent use of a prosthetic. If the device causes pain or irritation, children may resist wearing it, potentially impacting their development and mobility.

A well-designed pediatric prosthetic prioritizes ergonomic fit, soft liners, and secure attachments to ensure comfort during both routine activities and play.

Parents can help by observing how their child interacts with the prosthetic daily. Look for signs such as rubbing, redness, or complaints about discomfort.

These may indicate that adjustments or replacements are needed. Additionally, teaching children to care for their residual limb—such as cleaning and moisturizing the skin—helps prevent irritation and ensures the prosthetic fits properly.

Encouraging Adaptation and Familiarity

For many children, a prosthetic is not just a device—it’s an extension of themselves. Helping them adapt to the device is a crucial part of meeting their needs.

Initially, some children may feel self-conscious or unsure about using their prosthetic, particularly in social settings. Creating a positive environment that normalizes the prosthetic and celebrates their milestones helps build confidence.

Therapeutic activities, including gamified rehabilitation or playful exercises, can make learning to use a prosthetic fun and engaging.

These methods are especially helpful for younger children, as they encourage active participation and build motor skills while fostering a positive attitude toward their device.

The Role of Technology in Meeting Needs

Modern pediatric prosthetics are increasingly incorporating advanced technology to better meet the diverse needs of children. Myoelectric prosthetics, for example, allow for more natural and precise movements, helping children perform tasks with greater ease.

Adjustable components that grow with the child or flexible materials that adapt to varying activity levels further enhance functionality.

Technology is not just about improving the prosthetic’s capabilities—it also supports emotional adaptation.

Customizable designs, such as colorful sockets or personalized patterns, allow children to express their individuality, helping them feel a sense of ownership and pride in their prosthetic.

Emotional Needs and Parental Support

Beyond physical requirements, pediatric prosthetics must also address the emotional needs of the child. Encouraging conversations about their prosthetic and providing reassurance helps children feel secure and supported.

Parents play a vital role in fostering a positive relationship between their child and the device, reinforcing that it’s a tool to empower them rather than a limitation.

Regularly involving children in the care and selection of their prosthetic fosters a sense of independence and control.

Whether choosing a design or helping with simple maintenance tasks, these actions strengthen their connection to the device and promote long-term adaptability.

Daily Maintenance Routines for Pediatric Prosthetics

Daily maintenance is essential for ensuring that a pediatric prosthetic device remains comfortable, functional, and hygienic. Children’s active lifestyles expose their prosthetics to significant wear and tear, making consistent care a priority.

By integrating daily maintenance into your child’s routine, you not only prolong the lifespan of the device but also instill a sense of responsibility and pride in its care.

The Foundation of Hygiene

Hygiene is the cornerstone of prosthetic care, especially for children, whose active days often involve dirt, sweat, and play. Proper cleaning of the prosthetic prevents skin irritation, reduces the risk of infections, and ensures the device remains in optimal condition.

The socket, which comes into direct contact with the skin, should be cleaned daily with mild soap and warm water to remove sweat and bacteria.

Be gentle but thorough, ensuring you reach all areas where dirt may accumulate. Rinse well to remove any soap residue, as leftover cleaning agents can irritate the skin.

Linings and liners, often made from soft, moisture-wicking materials, also require daily attention. These components can trap sweat, leading to unpleasant odors or bacteria buildup.

Follow the manufacturer’s cleaning instructions carefully to avoid damaging the material. Dry liners completely before reinserting them to maintain comfort and hygiene.

Encourage your child to participate in this process as they grow older. Teaching them the importance of cleaning their prosthetic not only builds good habits but also helps them take ownership of their care routine.

Inspecting for Damage

Daily inspections are a critical aspect of prosthetic maintenance. Even minor issues, if left unaddressed, can escalate into larger problems that affect the functionality of the device or cause discomfort for your child.

Begin by visually examining the entire prosthetic, looking for cracks, loose screws, or wear on moving parts. Pay close attention to the areas that experience the most stress during use, such as joints, pylons, and terminal devices.

For electronic prosthetics, check that sensors, control panels, and charging ports are clean and free from dust or debris.

If you notice anything unusual, address it immediately. Tighten loose screws with the appropriate tools, and if a part appears worn or damaged, consult your prosthetist.

Prompt action prevents these minor issues from developing into significant disruptions in your child’s daily life.

Monitoring Skin Health

Your child’s residual limb requires as much care as the prosthetic itself. Daily maintenance routines should include checking the skin for any signs of irritation, redness, or pressure marks caused by the prosthetic.

If you notice redness or chafing, clean the area gently with warm water and apply a soothing, prosthetic-safe cream. Persistent issues may indicate that the prosthetic needs adjustment, such as resizing the socket or replacing the liner.

Addressing these concerns early ensures your child remains comfortable and avoids long-term skin problems.

Teaching Proper Storage

Proper storage of the prosthetic is often overlooked but plays a vital role in its maintenance. When the prosthetic is not in use, ensure it’s stored in a dry, clean area, away from direct sunlight or extreme temperatures.

Excessive heat can weaken materials, while humidity may lead to rust or bacterial growth.

Encourage your child to make a habit of placing their prosthetic in its designated spot at the end of each day. Providing a dedicated storage case or stand helps keep the device organized and protected.

Over time, this practice becomes part of their routine, reinforcing responsibility and care.

Supporting Your Child’s Engagement

Daily maintenance routines are an excellent opportunity to involve your child in the care of their prosthetic. Start by explaining the importance of each step, such as how cleaning prevents irritation or why inspections catch problems early.

Use simple language and make the process engaging, so they view it as an empowering activity rather than a chore.

As your child becomes more comfortable with their prosthetic, gradually increase their involvement in its care.

For younger children, this might mean assisting with wiping down the device, while older kids can take on tasks like inspecting for damage or cleaning liners independently.

By fostering a sense of ownership, you help your child build a positive relationship with their prosthetic. This connection not only improves their ability to adapt to the device but also lays the foundation for lifelong habits of care and responsibility.

Emotional Support for Your Child

Emotional well-being is as important as physical care when it comes to pediatric prosthetics. Children navigating life with a prosthetic often face unique emotional challenges, including self-consciousness, frustration, or feelings of being different.

As a parent, providing consistent emotional support helps your child build confidence, adapt to their prosthetic, and embrace their individuality.

Building Confidence from an Early Age

Children often look to their parents for cues on how to feel about themselves and their experiences. By fostering a positive attitude toward the prosthetic, you help your child see it as a tool for empowerment rather than a limitation.

Start by normalizing the prosthetic in your child’s daily life. Incorporate it naturally into family activities and conversations, emphasizing its role in helping them achieve their goals.

Celebrate milestones, such as learning to walk with the prosthetic or mastering a new activity. These celebrations reinforce your child’s confidence and highlight their progress.

Encourage your child to explore their abilities with the prosthetic through play and hobbies. For younger children, games and imaginative activities can make adapting to the prosthetic more enjoyable.

Older children might benefit from setting achievable goals, such as participating in a sport or completing a challenging task, which fosters a sense of accomplishment.

Open Communication

Creating an environment where your child feels safe to express their emotions is vital. Children may experience a range of feelings about their prosthetic, from pride and curiosity to frustration and anxiety.

Encourage open and honest conversations, letting your child know that their feelings are valid and that you’re there to support them.

Ask open-ended questions to better understand their perspective. For instance, “How does your prosthetic feel today?” or “What do you like or dislike about using it?” These discussions provide valuable insights into your child’s experience and help you address concerns proactively.

If your child is reluctant to talk about their feelings, consider introducing them to other children who use prosthetics. Peer interactions often provide a sense of camaraderie and understanding that reinforces emotional resilience.

Supporting Social Confidence

One of the most significant emotional challenges for children with prosthetics is navigating social situations. They may feel self-conscious about their device or worry about how others perceive them. As a parent, you can play an active role in building your child’s social confidence.

Help your child develop a simple and positive way to explain their prosthetic to others. For example, “It helps me run and play just like you!” Teaching them to respond confidently to questions or curiosity fosters self-assurance.

Role-playing social interactions can also prepare your child for real-world scenarios. Practice answering questions, handling stares, or addressing misconceptions in a safe and supportive environment.

These exercises help your child feel equipped to handle social situations with ease.

Encourage participation in group activities, such as sports, clubs, or school events. Being part of a team or community fosters a sense of belonging and highlights your child’s strengths. Celebrate their contributions and encourage them to take pride in their unique abilities.

Managing Frustration and Challenges

It’s natural for children to feel frustrated or discouraged, especially when they’re learning to adapt to a new prosthetic or facing physical challenges. Acknowledge these feelings and provide reassurance that setbacks are part of the learning process.

Use encouragement and positive reinforcement to motivate your child. For instance, praise their efforts rather than focusing solely on outcomes. Comments like, “I’m so proud of how hard you’re working on this,” reinforce their determination and resilience.

If frustration persists, break tasks into smaller, manageable steps. Gradual progress builds confidence and reduces the pressure to succeed immediately.

Working closely with your prosthetist or therapist to create achievable goals tailored to your child’s abilities can also make a significant difference.

Celebrating Individuality

Every child is unique, and their prosthetic is part of their individual journey. Help your child embrace their prosthetic as a reflection of their strength and resilience.

Customizing the device with their favorite colors, patterns, or designs can turn it into a source of pride and self-expression.

Share stories of other children and adults who have thrived with prosthetics. These role models can inspire your child and show them that their prosthetic is not a limitation but an opportunity to achieve remarkable things.

Seeking Professional Support

Sometimes, emotional challenges require additional help from professionals. Child therapists or counselors experienced in working with prosthetic users can provide specialized guidance and tools to support your child’s emotional well-being.

Troubleshooting Common Issues

Even with regular care and maintenance, prosthetic devices can encounter challenges over time. For pediatric prosthetics, the active lifestyle and growth of children can introduce specific issues that require prompt attention.

Troubleshooting these problems effectively ensures the device remains functional, comfortable, and aligned with your child’s needs. Addressing concerns early can also prevent small issues from developing into larger, more costly repairs.

Addressing Fit-Related Discomfort

Discomfort is one of the most common concerns among children using prosthetics. It often stems from changes in the residual limb’s size or shape due to growth, weight fluctuations, or prolonged use.

A poorly fitting socket can cause redness, pressure sores, or irritation, leading to reluctance or refusal to use the prosthetic.

Start by inspecting the socket and liner for any visible issues. Residue, dirt, or moisture buildup can exacerbate discomfort, so clean these components thoroughly before reassessing the fit.

If the discomfort persists, consult your prosthetist to evaluate the socket’s size and alignment.

Temporary solutions, such as adding padding or adjusting the liner thickness, can provide relief while a long-term fix is implemented.

Encourage your child to communicate openly about how the prosthetic feels during use. Identifying the specific area or activity causing discomfort helps guide the troubleshooting process and ensures adjustments are targeted and effective.

Managing Mechanical Issues

Prosthetic devices are subjected to significant mechanical stress, especially when used by active children. Common mechanical problems include loose screws, misaligned joints, or wear on terminal devices such as feet or hands.

These issues can compromise the prosthetic’s stability and performance, making early detection crucial.

Begin troubleshooting by conducting a visual and tactile inspection of the prosthetic. Look for signs of wear, such as uneven surfaces, cracks, or rust on metal components.

Check for stability by gently moving the prosthetic’s joints and attachments—any wobbling or excessive movement may indicate loose parts.

Tighten screws or fasteners using the appropriate tools, ensuring they’re secure without over-tightening. If the issue involves misaligned joints or terminal devices, consult your prosthetist for a professional adjustment.

Addressing mechanical problems promptly maintains the integrity of the prosthetic and prevents disruptions to your child’s activities.

Troubleshooting Electronic Prosthetics

For children using myoelectric or electronically enhanced prosthetics, troubleshooting can involve addressing power or functionality concerns. Common issues include unresponsive sensors, short battery life, or software glitches that affect movement control.

If the prosthetic is not responding as expected, start by checking the battery. Ensure it’s fully charged and that the charging port is clean and free from debris. Replace or recharge the battery as needed, and confirm that all connections are secure.

For sensor-related issues, inspect the skin-contact points for cleanliness and ensure there is no obstruction that could interfere with signal transmission.

In some cases, recalibration of the device may be necessary. Follow the manufacturer’s guidelines for resetting or calibrating the prosthetic, or consult your prosthetist for assistance.

It’s also essential to keep the prosthetic’s software up to date. Many modern devices include companion apps or diagnostic tools that can help identify problems and provide troubleshooting guidance.

Keeping the system updated reduces the risk of software-related malfunctions and enhances overall performance.

Resolving Skin Irritation

Skin irritation, such as redness, rashes, or chafing, is a common issue for pediatric prosthetic users. It can be caused by factors like sweat buildup, friction from improper fit, or prolonged use without adequate breaks.

To address skin irritation, start by cleaning the residual limb and the prosthetic’s liner with mild soap and warm water. Ensure that the liner is completely dry before reattaching it to the prosthetic, as moisture can worsen irritation.

Applying a prosthetic-safe cream or moisturizer can soothe the skin and create a protective barrier. However, avoid products with strong fragrances or chemicals that could cause further irritation.

If the irritation persists, consult your prosthetist to evaluate the fit and alignment of the device. They may recommend adjustments to reduce pressure points or provide a different type of liner better suited to your child’s skin.

Handling Unexpected Failures

Occasionally, a prosthetic may fail unexpectedly, such as during intense physical activity or after exposure to challenging environments. In such cases, having a basic repair kit on hand can be invaluable. Include items like an Allen wrench, spare screws, and a small screwdriver for quick fixes.

For more significant failures, such as a broken joint or damaged socket, consult a professional as soon as possible. Research local prosthetic clinics or repair centers at your destination if you’re traveling, and keep contact information for your prosthetist readily available.

Building a Preventive Mindset

While troubleshooting is essential, prevention is the best way to avoid recurring issues. Establishing a routine for cleaning, inspecting, and maintaining your child’s prosthetic reduces the likelihood of unexpected problems.

Educate your child about the importance of these practices and involve them in the process to build long-term habits.

Children grow rapidly, and this natural progression brings unique challenges for pediatric prosthetic care. As their bodies change, so do their needs for a properly fitting and functional prosthetic.

Adapting to Growth Changes

Children grow rapidly, and this natural progression brings unique challenges for pediatric prosthetic care. As their bodies change, so do their needs for a properly fitting and functional prosthetic.

Adapting to these growth changes is essential not only for the comfort and safety of the child but also for ensuring they can continue to explore and enjoy their active lifestyle without limitations.

Understanding the Impact of Growth on Prosthetics

Growth affects multiple aspects of how a prosthetic interacts with the child’s body. The most noticeable change is in the residual limb, which may increase in size, alter its shape, or develop differently over time.

A prosthetic socket that once fit snugly and securely can become too tight, leading to discomfort, irritation, or even reduced circulation. Alternatively, the socket may become too loose, causing instability and reducing the child’s confidence in using the device.

The alignment of the prosthetic can also be affected by growth. Changes in limb length or posture can disrupt the balance and biomechanics of the prosthetic, leading to inefficient movement or strain on the child’s joints and muscles.

Regular Check-Ups for Early Detection

Routine visits to the prosthetist are crucial for monitoring growth-related changes. These check-ups allow professionals to evaluate the fit, alignment, and functionality of the prosthetic, ensuring it continues to meet the child’s needs.

A proactive approach to care helps identify subtle changes early, preventing minor issues from escalating into significant challenges.

Parents should schedule these evaluations at least every six months, or more frequently during rapid growth phases. If you notice signs of discomfort, such as redness, complaints of pain, or reluctance to use the prosthetic, consult your prosthetist promptly.

Timely adjustments or replacements can make a significant difference in your child’s comfort and mobility.

Planning for Socket Adjustments and Replacements

The socket is the component most affected by growth changes, often requiring resizing or replacement to accommodate the evolving shape and size of the residual limb.

Prosthetists may use temporary solutions, such as adding padding or liners, to improve the fit until a new socket can be fabricated.

In some cases, expandable sockets are an excellent option for children. These innovative designs are adjustable and can grow with the child for a certain period, reducing the frequency of replacements.

Discussing these options with your prosthetist can provide long-term solutions tailored to your child’s needs.

Adapting to Growth in Height and Weight

As children grow taller and heavier, the structural components of their prosthetic may also need upgrades. For example, pylons and joints may need to be lengthened or reinforced to match the child’s proportions and support their increased weight.

Adjustments to alignment are equally important, as growth spurts can affect posture and gait. An improperly aligned prosthetic can lead to discomfort, inefficient movement, or even strain on the hips, knees, and back.

Regular evaluations by a prosthetist ensure the prosthetic remains aligned with the child’s natural biomechanics, promoting healthy development.

Supporting Your Child’s Adaptation

Adapting to growth-related changes can sometimes be a challenging process for children. As their prosthetic is adjusted or replaced, they may need to relearn certain movements or techniques.

Providing encouragement and support during this transition helps them adapt more quickly and confidently.

Rehabilitation exercises or gamified therapy can make this adjustment period engaging and less intimidating. These activities not only help children develop new motor skills but also foster a positive attitude toward their prosthetic and its role in their growth.

Preparing for Milestones

Growth changes often align with developmental milestones, such as starting school, joining sports teams, or exploring new hobbies. Preparing your child for these transitions involves ensuring their prosthetic is suited to their evolving lifestyle.

For example, if your child is beginning to explore high-impact activities like running or swimming, consider specialized prosthetic components that support these movements.

Discussing future milestones with your prosthetist allows you to anticipate and plan for upgrades or modifications that align with your child’s goals.

Partnering with Experts

Successfully adapting to growth changes requires a collaborative approach between parents, prosthetists, and therapists. By maintaining open communication and regularly consulting with professionals, you can ensure your child’s prosthetic evolves alongside them.

Fostering Independence

Helping your child become independent with their prosthetic is a critical part of their journey. Independence builds confidence, encourages self-reliance, and empowers your child to see their prosthetic not as a limitation, but as a valuable tool.

While fostering independence takes time and patience, the rewards are immense, as your child learns to navigate the world with resilience and pride.

Encouraging Active Participation

Independence begins with active participation. From an early age, involve your child in the care and use of their prosthetic. Start by allowing them to assist with simple tasks, like cleaning the device or organizing its components.

As they grow, gradually increase their responsibilities to include more complex activities, such as performing basic inspections or managing small adjustments under your supervision.

By teaching your child the importance of these routines, you help them develop a sense of ownership over their prosthetic. This involvement fosters accountability and shows them that they play an active role in maintaining their mobility and comfort.

Teaching Practical Skills

Developing practical skills is a foundational step in fostering independence. Children should learn how to attach and remove their prosthetic safely, adjust its fit if necessary, and identify when something feels “off.”

These skills not only build their confidence but also prepare them to handle minor issues without relying entirely on others.

For younger children, use step-by-step demonstrations to make these tasks approachable. Breaking down each activity into smaller, manageable steps makes it easier for them to learn.

For instance, teaching them to align the prosthetic properly with their residual limb before securing it can become a simple and repeatable habit.

As your child gains experience, introduce more advanced skills, such as recognizing the signs of wear and tear or troubleshooting common issues. Provide a supportive environment where they feel safe to ask questions and make mistakes, reinforcing that learning is a process.

Encouraging Problem-Solving

Problem-solving is a crucial skill for long-term independence. Teaching your child how to identify and address minor challenges with their prosthetic helps them become proactive and resourceful.

For example, if the prosthetic feels loose, guide them through the process of checking for a liner issue or misaligned components. Empower them to try basic solutions, such as adjusting the liner or tightening a fastener, before seeking help.

These small victories build their confidence and equip them to handle similar situations in the future.

Role-playing different scenarios can also be effective. For instance, simulate what your child should do if their prosthetic becomes uncomfortable during a school activity or sports game.

Walk through steps like taking a break, checking for issues, and communicating with a teacher or coach. This preparation gives your child the tools to navigate real-world challenges with confidence.

Balancing Support and Independence

As a parent, finding the right balance between offering support and encouraging independence is key. While it’s natural to want to assist your child at every turn, giving them space to try tasks on their own helps them build self-reliance.

Observe when your child needs assistance versus when they can manage independently. For instance, if they’re struggling to clean their liner correctly, demonstrate the process once and then let them try again.

Celebrate their efforts, even if the results aren’t perfect, and provide constructive feedback to help them improve.

Balancing support also means allowing your child to make mistakes. Mistakes are valuable learning experiences that teach problem-solving and resilience. By providing a safe environment for trial and error, you reinforce your child’s belief in their ability to overcome challenges.

Preparing for Social Situations

Independence extends beyond physical tasks to include social interactions. Teaching your child how to navigate social situations involving their prosthetic is an essential part of fostering confidence and self-reliance.

Encourage your child to practice explaining their prosthetic to peers in a simple and positive way. For example, they might say, “It helps me do the things I love, like running and playing.” Giving them these tools helps them feel prepared and less anxious about questions or attention.

If your child encounters negative comments or curiosity that feels overwhelming, guide them in setting boundaries. Teaching them to respond assertively yet politely helps them manage these interactions while maintaining their self-esteem.

Promoting Autonomy in Decision-Making

Fostering independence also involves allowing your child to make decisions about their prosthetic.

Whether it’s choosing a design, deciding when to wear it, or selecting activities they feel comfortable participating in, giving them a voice empowers them to take ownership of their experience.

As they grow older, involve them in conversations with their prosthetist about adjustments, upgrades, or new features. Encouraging their input shows that their preferences and needs are valued, reinforcing their confidence and sense of autonomy.

Building Lifelong Skills

The skills your child develops in managing their prosthetic extend beyond physical care—they’re building resilience, adaptability, and confidence that will serve them throughout their life.

These qualities help them approach challenges with a solution-oriented mindset, preparing them for independence in all aspects of their journey.

Conclusion

Caring for a pediatric prosthetic is about much more than maintenance—it’s about supporting your child’s journey to independence, confidence, and a fulfilling life. By focusing on proper cleaning routines, monitoring fit and comfort, and providing emotional encouragement, you can create an environment where your child thrives with their prosthetic.

As a parent, your dedication and support are invaluable. By nurturing a positive mindset and celebrating milestones, you’re empowering your child to face challenges with resilience and confidence.

At Robobionics, we’re committed to walking alongside you on this journey. From innovative prosthetic solutions to personalized care programs, we’re here to ensure your child has the tools they need to live actively and independently. Contact us today to explore how we can support your family, and let’s create a future where every step forward is a step toward possibility.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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For the purposes of this Return and Refund Policy:

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Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

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Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

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In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at [email protected] with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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The materials appearing on Bionic Hope Pvt Ltd’s website could include technical, typographical, or photographic errors. Bionic Hope Pvt Ltd does not warrant that any of the materials on its website are accurate, complete or current. Bionic Hope Pvt Ltd may make changes to the materials contained on its website at any time without notice. However Bionic Hope Pvt Ltd does not make any commitment to update the materials.

6. Links

Bionic Hope Pvt Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Bionic Hope Pvt Ltd of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Bionic Hope Pvt Ltd may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Vasai, Maharashtra, India and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.