CIBIL Score and Prosthetic EMI: Improve Approval Odds

CIBIL Score and Prosthetic EMI: Improve Approval Odds

Life after limb loss is already tough. But for many, the cost of getting a good prosthetic hand or limb adds another heavy burden. At Robobionics, we work every day to make advanced prosthetic hands like Grippy™ more affordable and accessible. Still, even with our lower pricing, many people need to pay using EMIs (easy monthly installments). And that’s where your CIBIL score comes into the picture.

It’s not a topic people love to talk about, but your CIBIL score can be the one thing standing between you and the support you need. The truth is, most banks and lenders use this score to decide if they should give you a loan or EMI plan. If your score is too low, your request might be rejected—even if you really need that prosthetic to get back on your feet, go back to work, or feel whole again.

So how do you improve your chances? How do you make sure your EMI for a prosthetic gets approved easily? This guide is here to help. We’ll break down everything about CIBIL scores, explain how they affect prosthetic EMIs, and give you real, step-by-step tips to make your approval odds better—no jargon, no confusion.

Let’s get started.

What is a CIBIL Score?

Your Financial Report Card

A CIBIL score is a three-digit number that shows how good

A CIBIL score is a three-digit number that shows how good you are with money, especially borrowed money. It ranges from 300 to 900.

A higher score means you’ve been good at paying back loans and credit card bills. A lower score means you’ve either missed payments, borrowed too much, or struggled with repayments.

Who Creates the Score?

CIBIL stands for Credit Information Bureau (India) Limited. It’s one of the oldest credit bureaus in India.

Banks, credit card companies, and lenders send your financial data to CIBIL. It then uses this data to create your score. This score tells lenders how risky it might be to lend money to you.

If your score is high, lenders feel confident. If it’s low, they worry you might not pay them back.

Why Does the CIBIL Score Matter for Prosthetic EMIs?

EMIs Depend on Trust

When you apply to buy a prosthetic hand like Grippy™ on EMI, the company or lender is basically giving you a loan.

They trust you’ll pay back in small parts every month. But that trust isn’t blind. They want proof that you can pay on time.

That proof is your CIBIL score.

Low Score = High Risk

If your score is low, the lender sees you as a risky customer. They think there’s a chance you won’t pay back on time or at all.

As a result, they may do one of the following:

  • Reject your EMI application
  • Ask for a higher down payment
  • Charge more interest
  • Offer a shorter repayment period

None of these help when you’re already trying to rebuild your life with a prosthetic.

What CIBIL Score Do You Need to Get an EMI?

The Magic Number

In most cases, you’ll need a CIBIL score of 700 or above to easily get EMI approval.

If your score is 750 or higher, that’s even better. It shows you’re highly reliable.

If it’s between 600 and 700, there’s still a chance. But you may need to give more documents or explain past issues.

If it’s below 600, your chances go down. Some lenders may say no, or offer terms that aren’t helpful.

It’s Not Just the Score

While the score is important, lenders also look at:

  • Your current income
  • Past loans or EMIs
  • Any missed payments
  • How much money you already owe

So even if your score is average, good income and clean records can still help.

How to Check Your CIBIL Score

It’s Free and Easy

You don’t need to pay to check your CIBIL score

You don’t need to pay to check your CIBIL score. Everyone is allowed one free report per year from CIBIL.

You can visit www.cibil.com and follow these steps:

  1. Sign up using your name, PAN card, and phone number
  2. Answer a few questions about your loans or credit
  3. View your score and download the report

If you’ve never taken a loan or credit card, your report may say “No Credit History” or “NH”. That just means the system has no data to score you.

Other Places to Check

Apart from CIBIL, other platforms like Paytm, BankBazaar, PaisaBazaar, or CreditMantri also show your credit score for free. They might even help you track your score over time.

Make it a habit to check your score every few months. That way, you catch mistakes or problems early.

What If You Have a Low Score?

First, Don’t Panic

A low CIBIL score doesn’t mean your EMI dreams are over. It just means you need to be smart, plan a little, and maybe wait a bit before applying.

Many people improve their score in just a few months by following the right steps.

Let’s look at those now.

Steps to Improve Your CIBIL Score Before Applying for a Prosthetic EMI

Pay Your Bills on Time, Always

This is the biggest factor. One missed credit card bill or loan EMI can drop your score fast.

Set reminders, use auto-debit, or write it on your calendar—but never miss a payment again.

Even paying the minimum amount is better than paying nothing.

Reduce Your Credit Card Usage

If you have credit cards, try to use only 30-40% of your limit. This shows you’re responsible and not over-dependent on credit.

If your credit limit is ₹1,00,000, try to spend no more than ₹30,000–₹40,000 per month.

Pay Off Small Loans First

If you have multiple loans, try clearing off smaller ones quickly. This lowers your overall debt and makes your profile stronger.

Every closed loan in your report shows you can be trusted.

Avoid Applying for New Credit Too Often

Each time you apply for a loan or EMI, a record is added to your report.

If you apply too many times in a short span, it looks desperate—and risky.

Instead, wait till your score is healthy before applying.

Check Your Report for Errors

Sometimes, your report might have mistakes—like showing a loan you never took or a payment you already made.

If you find an error, raise a complaint with CIBIL. Getting it fixed can boost your score.

Build a Credit History If You Don’t Have One

If you’ve never taken a loan or used a credit card, lenders don’t have enough data on you.

You can start small:

  • Get a secured credit card (linked to a fixed deposit)
  • Take a low-limit credit card and use it carefully

Within 6 months, your score will start to build.

How Long Does It Take to Improve Your CIBIL Score?

Patience Pays Off

Improving your CIBIL

Improving your CIBIL score isn’t instant. It’s like healing. You take small steps every day, and over time, you see big changes.

For most people, if they follow the right steps, scores can start improving in 3 to 6 months. In some cases, it may take longer if there were major defaults or large unpaid loans.

But the good news? It’s always possible to improve. Every on-time payment, every smart money move adds up.

Consistency is Key

Even if you fix your habits today, lenders still look at your past. That’s why you need to show consistent good behavior for a few months before applying for an EMI.

It’s not just about one month of good payments. It’s about steady, regular progress.

That shows lenders you’re serious and responsible.

Should You Still Apply for an EMI if Your Score is Low?

Think Before You Apply

If your CIBIL score is low, applying without a plan can hurt you more. Every rejection leaves a mark on your credit report.

Instead, wait a little. Focus on improving your score for a few months. Then apply when your chances are higher.

This saves you from heartache and helps you get better EMI terms.

If You Must Apply Now

Sometimes, waiting is not an option. You may urgently need a prosthetic for work, mobility, or daily life.

In such cases:

  • Try applying with a co-applicant who has a better score
  • Choose NBFCs (non-banking financial companies) that are more flexible than banks
  • Show proof of regular income or savings
  • Explain your situation openly, especially if your score dropped due to health or job loss

Some lenders may still say yes if they see honesty and potential.

How to Improve Your EMI Approval Chances Without Changing Your Score

Offer a Bigger Down Payment

Even if your score is not great, a larger down payment shows commitment.

If you can pay a higher upfront amount, the lender’s risk goes down. They may approve your EMI request more easily.

For example, instead of paying 10% as a down payment, try offering 30–40% if possible.

Choose a Shorter EMI Tenure

Long EMIs mean more time and more chances of missing payments.

Shorter EMIs mean quicker repayments, less risk for the lender, and higher chances of approval.

It also means lower overall interest paid by you.

Get a Guarantor or Co-Applicant

If you know someone with a good credit score—like a family member—they can apply with you as a co-applicant.

This makes the lender feel safer because there’s someone else to take responsibility if needed.

Make sure the co-applicant is fully informed and agrees clearly.

Show Proof of Steady Income

If you’re working, show your salary slips, bank statements, or ITRs (Income Tax Returns).

If you’re self-employed, show business income or contracts.

Even if your score is low, stable income can build confidence with lenders.

What Robobionics Is Doing to Help

We Understand the Struggle

At Robobionics, we know that

At Robobionics, we know that money can be a real challenge after an amputation.

Medical costs, job loss, or time off work can affect your financial health—and your credit score.

That’s why we don’t just stop at making affordable prosthetics. We also try to support you through your EMI journey.

EMI Options Through Trusted Partners

We work with financing partners who are familiar with prosthetic needs.

They understand your situation better than regular lenders. In some cases, they are more flexible with scores or paperwork.

We guide you through the process, from application to approval, and even help you understand your credit report if needed.

Personalized Help

Every person’s journey is different. Some had a score drop due to medical emergencies. Others are just starting to build credit.

Whatever your story, we’ll listen and support.

We want to see you back on your feet, literally.

Is Grippy™ Available on EMI?

Yes, Absolutely

Grippy™, our flagship bionic hand, is available with EMI options through selected partners.

We’ve worked hard to keep the cost between ₹2.15 to ₹3 lakh, which is much lower than most imported hands.

Through EMI, you can break the cost into smaller, more manageable monthly payments.

This means you don’t have to wait for years to save up—you can start your new life sooner.

How to Apply for Grippy™ on EMI

  1. Visit our website and book a demo
  2. Talk to our team about EMI options
  3. Submit basic documents like ID, income proof, and CIBIL report (if available)
  4. Our partner will review your application
  5. Once approved, you receive your Grippy™, and EMIs begin

It’s simple, fast, and transparent.

Common Myths About CIBIL Scores and EMIs

Myth 1: “I Don’t Use a Credit Card, So My Score Must Be Good”

Actually, not using a credit card or loan does

Actually, not using a credit card or loan doesn’t help your score. In fact, it might mean you don’t have a score at all. Lenders need to see a history of how you handle borrowed money. If there’s no history, they can’t judge how safe it is to offer you an EMI

A better approach is to use a credit card wisely—pay bills on time and use only what you need. This builds a healthy score over time

Myth 2: “Checking My CIBIL Score Often Will Lower It”

This is only true for hard inquiries, which happen when a bank checks your score during a loan or credit card application. When you check your score, it’s called a soft inquiry. It has no impact on your score at all

In fact, checking your score often helps you spot mistakes and keep track of your progress

Myth 3: “Once My Score Drops, I Can Never Fix It”

Absolutely not true. Anyone can fix a low score. Yes, it may take a few months. But with the right habits—on-time payments, low credit usage, and no unnecessary loans—your score can improve steadily. Many people raise their scores by over 100 points in under a year

Myth 4: “I Got Rejected Once, So I Should Apply Again Immediately Elsewhere”

After a rejection, many people rush to apply somewhere else. But this only makes things worse. Every application shows up on your credit report. Too many applications in a short time makes you look desperate, and lenders become cautious

Instead, take a pause. Understand why your application was rejected. Fix the issue. Then apply again when your profile looks stronger

What Documents Are Needed for a Prosthetic EMI?

Basic Paperwork That Matters

If you’re applying for an EMI to buy a prosthetic hand like Grippy™, you’ll need to show you can pay it back. That means sharing a few documents with the lender

These usually include:

  • PAN card: To verify your identity
  • Aadhaar card: As address and ID proof
  • Bank statements: To show income and regular activity
  • Salary slips or income proof: If you’re working
  • CIBIL report: If available, to show your score
  • Photographs: For records and identification

The exact documents may vary slightly based on the lender, but these are the basics you’ll need to keep ready

What If You Don’t Have Some Documents?

If you don’t have salary slips or a CIBIL report, don’t worry. Some lenders accept alternate proofs like savings records, GST filings (for self-employed people), or letters from employers. Our team at Robobionics will guide you on what’s needed and help you through the process

The Role of Emotions in EMI Approvals

It’s Not Just About Numbers

When you apply for a loan or EMI, it feels like just a financial thing. But behind the numbers is a very real, very personal story. Especially in the case of prosthetics

You’re not buying a car or phone. You’re buying a second chance. A tool to help you hold your child’s hand. Return to work. Cook a meal. Regain control. And that matters

We understand this at Robobionics. That’s why we believe in empathy-driven lending. When you share your story, when you’re honest about your situation, it can go a long way. It’s not a guarantee—but it does help lenders see you as more than just a number

Speak Up, Ask Questions

During the EMI process, don’t stay quiet. Ask questions. Explain your challenges. Share why you need the prosthetic now. Most lenders and EMI partners are human too. And they listen when you speak from the heart

This personal touch, paired with a solid plan to repay, can tilt the decision in your favor

How to Build Your Score If You’ve Never Had Credit Before

Start With a Secured Credit Card

If you’ve never taken a loan or used a credit card

If you’ve never taken a loan or used a credit card, your score will likely show as “NA” or “NH” (no history). Lenders can’t judge your risk—and that makes them hesitate

To build a score from scratch, apply for a secured credit card. This card is backed by a fixed deposit. You get a credit limit based on the amount you deposit

Use it lightly, pay it off in full every month. In 3–6 months, your CIBIL score will begin to show up and grow

Try a Small Consumer Loan

Another method is to take a very small loan—maybe for a phone or appliance—and pay it back on time. It’s not about the product. It’s about building a history of trust with lenders

Every successful repayment adds to your score and shows that you’re a safe borrower

Become an Authorized User

If a close family member has a good credit card history, they can add you as a secondary user. Their payment history helps build your score too, though it won’t count as much as your own record

Still, it’s a helpful shortcut when you’re starting from zero

When Is the Best Time to Apply for a Prosthetic EMI?

Timing Matters

Applying for an EMI at the right time can make a big difference. If your CIBIL score just improved, or you recently cleared a loan, that’s a great time to apply. Lenders will see those fresh updates and feel more confident

Avoid applying just after a financial setback—like missing a credit card payment or getting a loan rejected. These red flags stay visible on your report for a few months

If you know you’ll need a prosthetic soon, start planning early. Begin improving your score now so when the time comes, you’re ready

Before You Apply, Ask Yourself

  • Is my score healthy enough for approval?
  • Can I afford the EMI every month without stress?
  • Do I have all my documents in place?
  • Do I have someone who could co-sign, if needed?

Being prepared is better than being hopeful. A little work upfront saves you from disappointment later

Your Next Steps With Robobionics

Book a Free Demo

If you're serious about getting a prosthetic hand like Grippy™

If you’re serious about getting a prosthetic hand like Grippy™ and want to explore EMI options, the first step is simple—book a free demo with our team. No pressure. No pushy sales

We’ll show you how the hand works, answer your questions, and guide you through the financing process if you choose to move forward

You can schedule a demo right here: https://www.robobionics.in/bookdemo/

Talk to Our EMI Advisors

We know every person’s financial story is different. That’s why we offer personalized help. Our team will look at your CIBIL score with you, explain what it means, and tell you honestly what your options are

We’ll never judge. We’ll never shame. We’ll just help

Whether your score is high, low, or you don’t even know what it is—we’re here to walk you through it

In Summary: You Have More Control Than You Think

A CIBIL score may be just a number, but it doesn’t define you. It’s just one piece of the puzzle

If you’re dreaming of a bionic hand, if you want to regain your independence and confidence, don’t let a credit score stop you. Learn the rules. Take small steps. And know that with the right guidance, your chances of EMI approval can grow stronger every day

You deserve support. You deserve dignity. And at Robobionics, we’re here to give you both

So go ahead—take the first step today

Book a demo. Check your score. Ask for help. Your new beginning is just around the corner

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.