Best Prosthetics Provider and Prosthetic Clinic for Individuals in Wadala – New Cuffe Parade/Spring Mills zone, Mumbai – Why Robobionics is #1

Best Prosthetics Provider and Prosthetic Clinic for Individuals in Wadala – New Cuffe Parade/Spring Mills zone, Mumbai – Why Robobionics is #1

In the heart of Mumbai lies Wadala—a place where tradition meets modern life. From the quiet residential pockets near Spring Mills to the gleaming towers of New Cuffe Parade, this area has become one of the city’s most vibrant and fast-growing zones. People here are active, ambitious, and always on the move. But for those living with limb loss, keeping up with this pace can sometimes feel like a challenge.

Everyday tasks—like cooking, working on a computer, or even holding a loved one’s hand—can become difficult after an amputation. The physical loss is tough, but the emotional impact can be even harder. It’s not just about losing a limb; it’s about losing a part of your independence and confidence.

At Robobionics, we understand this deeply. We’re not just engineers—we’re listeners, innovators, and partners in recovery. Our goal is to make sure no one in Mumbai, or anywhere in India, feels limited because of limb loss. We believe everyone deserves access to high-quality prosthetics that are comfortable, reliable, and affordable.

That’s why we built something different. Robobionics is India’s own homegrown prosthetics company, creating advanced bionic hands and rehabilitation tools designed for real people and real lives. And if you’re in Wadala or the nearby New Cuffe Parade/Spring Mills area, the best prosthetic care is now closer than you think.

Here, technology meets compassion. Here, affordability meets innovation. And here, new beginnings start with one simple decision—to reach out, to rebuild, and to rediscover what’s possible.

Understanding Prosthetics and the Importance of Choosing the Right Provider

What Prosthetics Really Mean

A prosthetic limb is more than a piece of technology

A prosthetic limb is more than a piece of technology — it’s a bridge between loss and possibility. For those who have lost a limb, it represents movement, independence, and hope.

When someone experiences limb loss, it can feel like the world has suddenly slowed down. Simple daily activities — holding a glass, typing, writing, or even shaking someone’s hand — become difficult.

That’s where a prosthetic steps in. It doesn’t just restore physical ability; it helps people rebuild their confidence, dignity, and freedom to live on their own terms.

How Prosthetics Have Changed Over the Years

Not too long ago, prosthetics were heavy, rigid, and limited in function. They could help a person move but not feel connected to their body.

Today, things are completely different. Technology has made prosthetics lighter, smarter, and more natural than ever before.

With advanced sensors, motors, and responsive systems, modern prosthetics can now move smoothly, respond to muscle signals, and even provide sensory feedback — allowing users to “feel” what they’re holding.

It’s not just about mobility anymore. It’s about reclaiming normal life — the ability to do daily tasks comfortably and confidently.

Why the Right Provider Matters

A prosthetic limb can change your life, but only if it’s fitted and supported properly. The provider you choose plays a huge role in how successful your experience will be.

A great prosthetic clinic is not just a place that builds limbs — it’s a team that listens, understands, and walks beside you.

They help you find the right type of prosthetic, make sure it fits perfectly, and train you to use it effectively. They’re your guide and support system throughout your journey.

The right provider can make your prosthetic feel like a natural extension of your body. The wrong one can leave you frustrated, uncomfortable, and emotionally drained.

That’s why it’s so important to choose a clinic that blends advanced technology with genuine care.

The Role of a Prosthetic Provider

A good prosthetic provider doesn’t just fit a limb and send you home. They become your long-term partner in recovery.

They take time to study your lifestyle, your work, and your physical needs before designing your prosthetic.

Once it’s fitted, they train you on how to use it — how to grip, lift, balance, and move with comfort.

And even after that, they stay in touch. They schedule regular check-ups, make adjustments if needed, and provide emotional support when things feel tough.

It’s this ongoing care that makes a prosthetic truly work for you.

Understanding the Emotional Side

Getting a prosthetic isn’t only about the body — it’s also about the heart.

People often go through a range of emotions before and after getting their prosthetic. There’s excitement, but also fear, uncertainty, and hesitation.

The right clinic understands this emotional journey. They offer encouragement, celebrate progress, and remind you that recovery is not just about walking again — it’s about believing again.

That emotional connection is what turns a medical experience into a life-changing one.

The Importance of Fit and Comfort

No two people are the same, and no two prosthetics should be either.

A prosthetic must be designed to fit your body precisely. If it’s even slightly off, it can cause pain, pressure sores, or skin irritation.

That’s why personalization is so important. The socket — the part that connects to your limb — must be crafted to your exact measurements.

When done right, the prosthetic feels like a part of you. It moves naturally, fits comfortably, and gives you control and confidence.

A good clinic never rushes this process. They take time to perfect every detail until the fit feels just right.

The Role of Technology in Modern Prosthetics

Technology has revolutionized how prosthetics are made and used.

Modern bionic hands and arms, like those built by RoboBionics, use myoelectric sensors that detect tiny electrical signals from your muscles. These signals control the hand’s movements — so when you think about opening or closing your hand, the prosthetic does it instantly.

Some prosthetics, like the Grippy™ Bionic Hand, go even further. They feature Sense of Touch™ technology, which sends vibrations to mimic the feeling of touch.

This allows users to hold objects with precision — gently enough to hold an egg, yet firmly enough to lift a bag.

This kind of control makes daily tasks easier, safer, and more natural.

The Difference Between Mechanical and Bionic Prosthetics

There are generally two types of prosthetics — mechanical and bionic.

Mechanical prosthetics are simple, sturdy, and effective for basic movements. They don’t use electricity or sensors but are great for people who prefer a low-maintenance solution.

Bionic prosthetics, on the other hand, use advanced electronics and myoelectric technology. They respond to muscle signals, providing smoother, more natural motion and finer control.

The choice depends on your needs, comfort, and lifestyle. A skilled provider like RoboBionics will help you decide which type best suits you.

Why Continuous Care Is Important

A prosthetic limb isn’t a one-time solution. Over time, your body might change, your activities might increase, or your comfort needs might shift.

Regular follow-ups are essential to keep your prosthetic in top condition.

Your provider should always be available for adjustments, upgrades, or repairs. Quick service means fewer interruptions to your daily life.

This ongoing relationship with your clinic ensures that your prosthetic grows with you — adapting as your life evolves.

Accessibility and Affordability: The Real Challenge

One of the biggest struggles for many individuals

One of the biggest struggles for many individuals in India has been the cost of prosthetics.

Imported bionic limbs often cost upwards of ₹10 lakh, making them unreachable for most people. Even mechanical limbs can be expensive when they come from abroad.

That’s why companies like RoboBionics have made such a difference. By designing and manufacturing prosthetics in India, they’ve made advanced technology affordable without sacrificing quality.

With products priced between ₹2.15–3 lakh, people can now access high-quality bionic prosthetics that feel as good as — or even better than — international options.

Accessibility also means availability. Instead of waiting for weeks or months, users can get quick fittings and local support whenever they need it.

The Journey from Consultation to Confidence

Getting a prosthetic is a process — one that involves patience, trust, and teamwork.

It begins with a consultation where your needs are understood. Then come the measurements, design, and fitting stages, followed by training and adaptation.

Each stage is designed to ensure that your prosthetic fits perfectly, functions seamlessly, and feels natural.

By the time you complete the process, your prosthetic becomes more than a device — it becomes part of your identity.

And with the right provider by your side, you don’t just learn to move again. You learn to live again.

How the Right Provider Can Change Everything

Choosing the right prosthetic provider can transform your recovery experience.

A caring, skilled team can help you rediscover freedom and comfort in ways you didn’t think possible. They’ll understand your struggles and celebrate your milestones.

The wrong provider, however, can make the journey frustrating, uncomfortable, or even painful.

That’s why taking time to find a trusted, experienced, and empathetic clinic is the most important step you can take toward a better future.

In this locality, that trusted name is RoboBionics — a company that’s turning advanced prosthetics into life-changing possibilities for everyone.

RoboBionics: Where Innovation Meets Care

When someone loses a limb, it’s not just a physical loss. It can touch every part of life — from daily routines and independence to confidence and connection. At RoboBionics, we understand this deeply. That’s why we don’t just build prosthetics; we build hope, comfort, and confidence. Our products are designed not just to replace what’s missing, but to help people rediscover what’s possible.

RoboBionics is an Indian health-tech startup born out of a mission — to make world-class prosthetic technology accessible and affordable for everyone. We believe no one should be held back by price or distance when it comes to getting the care and freedom they deserve. Each product we create is proudly designed and built in India, keeping affordability, quality, and empathy at its heart.

Our services cover the entire journey — from the first consultation to long-term follow-up care — ensuring every individual receives the attention, comfort, and support they need to thrive. Whether it’s the advanced Grippy™ Bionic Hand, our sturdy mechanical prosthetics, or our thoughtful rehabilitation tools, everything we do is built to empower people to live freely, confidently, and joyfully.

Grippy™ Bionic Hand – Feel the Future, Made in India

At the heart of RoboBionics is our flagship innovation — the Grippy™ Bionic Hand. Designed for individuals with below-elbow limb difference, Grippy™ is not just another prosthetic hand. It’s a symbol of independence and new beginnings.

The Grippy™ Bionic Hand is powered by myoelectric technology — which means it listens to your natural muscle signals and moves as you intend. When you think about opening or closing your hand, the sensors detect those tiny muscle signals and make the prosthetic respond instantly. This makes control feel natural, smooth, and effortless.

But what truly makes Grippy™ special is our patent-pending Sense of Touch™ technology. This breakthrough feature lets users actually “feel” what they’re holding through gentle vibrations. When you pick up a cup, a phone, or a delicate object, the sensors provide tactile feedback that mimics touch. This helps you hold objects with the right amount of force — firm enough to lift a bag but soft enough to hold a fragile egg. It’s technology that adds emotion to function — restoring not just motion but sensation.

Grippy™ is light, durable, and beautifully balanced. The design focuses on comfort, ensuring users can wear it all day without strain. With 60 out of 64 components manufactured locally in India, RoboBionics has achieved something extraordinary — a world-class bionic hand that’s affordable, serviceable, and built for real lives.

Where most imported bionic hands cost ₹10 lakh or more, Grippy™ is priced between ₹2.15–3 lakh, depending on the configuration. This price difference isn’t a compromise; it’s a statement. It proves that advanced prosthetic care doesn’t need to come from abroad — it can come from homegrown innovation powered by compassion and precision.

For users, Grippy™ represents freedom — the ability to return to work, pursue passions, and live with confidence. For us, it represents pride — knowing that India can build technology that changes lives at a global standard of excellence.

Grippy™ Mech Hand – Simple Strength, Everyday Comfort

Not everyone needs a bionic hand with electronics and sensors

Not everyone needs a bionic hand with electronics and sensors. Some people prefer something simpler, lighter, and easier to maintain. That’s where the Grippy™ Mech Hand comes in.

The Grippy™ Mech Hand is a mechanical prosthetic hand designed for individuals who want dependable performance with minimal upkeep. It doesn’t require batteries or charging, and it’s built to last through everyday wear and tear. Its design emphasizes functionality, comfort, and ease of use.

Each Grippy™ Mech Hand is custom-fitted to the individual’s arm using a carefully designed socket that ensures comfort and security. Once fitted, the hand provides excellent support for essential daily activities — holding objects, pushing, pulling, and stabilizing movements.

What makes it unique is the craftsmanship behind it. Every mechanical hand is designed with the same care and attention as our bionic version. It might not have electronic sensors, but it delivers strength, balance, and reliability that users can count on. For people looking for a low-maintenance solution, the Grippy™ Mech Hand is an affordable, sturdy choice that feels natural and dependable.

Grippy™ Mech Finger – Precision Where It Matters Most

Sometimes, a person doesn’t lose their entire hand — only part of it. For those with partial hand or finger loss, full prosthetics aren’t always necessary. What they need is something smaller, precise, and easy to wear. That’s why we created the Grippy™ Mech Finger.

This product is designed to restore the function of a single finger or a few fingers. It may sound simple, but for someone who has lost finger function, even a small restoration can mean a huge difference. The Grippy™ Mech Finger allows users to perform precise actions like gripping small items, typing, writing, or holding utensils.

Each finger prosthetic is customized for the user’s unique anatomy, ensuring a snug and comfortable fit. It’s light, strong, and discreet — blending naturally with the hand while restoring function and confidence. This product reflects RoboBionics’ belief that every detail matters, and every movement deserves care and innovation.

BrawnBand – Building Strength, Control, and Confidence

Before someone starts using a prosthetic, their muscles often need strengthening. Even after fitting, regular training helps improve control and endurance. That’s where BrawnBand, RoboBionics’ Electronic Muscle Stimulator (EMS), makes a huge difference.

BrawnBand gently stimulates muscles using small electrical impulses, helping them activate, contract, and grow stronger. For amputees preparing for a bionic fitting, it’s a powerful tool to regain muscle tone and improve signal strength for myoelectric sensors. For those already using a prosthetic, it’s a great way to maintain muscle health and prevent fatigue.

BrawnBand is easy to use, comfortable, and safe. It can be used both in clinical sessions and at home under supervision. Our team guides users on how to use it correctly to get the best results. It’s one of the most effective ways to prepare the body for bionic control — turning every small step of training into a path toward full confidence.

Gamified Rehabilitation App – Making Recovery Fun and Effective

Learning to use a new prosthetic takes time and patience. It’s not just about fitting the limb — it’s about helping the brain and muscles learn to work together again. To make this journey more enjoyable and effective, RoboBionics created the Gamified Rehabilitation App.

This app turns rehabilitation exercises into interactive games. Instead of repetitive, tiring drills, users can practice gripping, holding, and moving in a fun, rewarding way. The app tracks progress, gives instant feedback, and celebrates small wins that motivate users to keep going.

For new bionic users, it’s a breakthrough tool. They can learn to use the Grippy™ Bionic Hand faster and more naturally. For long-time users, it helps maintain control and coordination through ongoing practice. The app is intuitive, engaging, and designed with care — blending medical training with everyday motivation.

By combining technology with human psychology, our Gamified Rehabilitation App helps people stay consistent and positive throughout their rehabilitation journey.

Complete Prosthetic Care – From Consultation to Confidence

At RoboBionics, we know that every prosthetic journey is personal. That’s why our services are built around you — your lifestyle, your needs, and your comfort.

It all begins with a consultation. Our specialists sit down with you to understand your goals, daily activities, and challenges. We don’t rush this part. We listen — because the best prosthetic solutions come from understanding the person first, not just the measurements.

Next comes measurement and design. We take detailed measurements of your residual limb and study your muscle patterns to create a socket that fits perfectly. Comfort and skin safety are our top priorities, because a prosthetic only works if it feels like part of you.

Once your prosthetic is crafted, we move to the fitting stage. Our team ensures every angle, every grip, and every movement feels natural. Adjustments are made carefully until the device feels secure, smooth, and comfortable.

Then comes training and rehabilitation — a crucial phase where we help you learn to use your new prosthetic with confidence. Whether you’re using a mechanical or bionic device, our team patiently guides you through exercises that help you regain coordination, strength, and control. We also use the BrawnBand and Gamified App to make this process more effective and enjoyable.

Finally, our care doesn’t stop after fitting. We provide continuous follow-up and support — adjusting your prosthetic if your body changes, upgrading technology when needed, and offering regular check-ups to ensure comfort and performance remain at their best.

This holistic, long-term care model is what truly sets RoboBionics apart. We don’t see our users as patients. We see them as partners — people we walk beside every step of the way.

Made in India, Built for the World

RoboBionics is proud to be a DPIIT-recognized startup under the Startup India initiative. We’re also a finalist of the Extreme Tech Challenge, one of the world’s most respected platforms for breakthrough technology startups. These recognitions reflect not just our technical excellence, but our deep commitment to social impact.

By manufacturing nearly all our components locally — 60 of 64 parts — we’ve reduced dependence on expensive imports and long waiting times. This “Make in India” approach ensures our users get fast, affordable service and high-quality prosthetics that match or exceed global standards.

Our pricing reflects our mission. Most imported bionic limbs cost ₹10–15 lakh. At RoboBionics, you get a Grippy™ Bionic Hand for ₹2.15–3 lakh — with the same or better performance, and lifetime local support. That’s not just affordable innovation — it’s dignity made accessible.

We’ve also built partnerships with prosthetic centers across India so that fittings, adjustments, and repairs are easy to schedule. Whether you live in a metro city or a smaller town, our network ensures that help is never far away.

How We Empower Users Every Day

For us, prosthetics are not just about restoring motion — they’re about restoring meaning. Every product we design aims to give people the freedom to do everyday things again — to hold a loved one’s hand, cook a favorite meal, write, type, or pursue a hobby.

When our users put on a Grippy™ Hand for the first time and lift something they haven’t held in years, the joy is indescribable. It’s more than just success — it’s a moment of rediscovery.

Our care team often says that the real magic of our work isn’t in the technology, but in the transformation. We see people who once hesitated to go out now living boldly again. We see confidence returning to faces that once carried doubt. That’s the real purpose behind every wire, sensor, and circuit we design.

A Future Full of Possibility

The world of prosthetics is evolving fast, and RoboBionics is proud to be leading this change in India. Our ongoing research focuses on enhancing sensory feedback, improving grip precision, and making prosthetics lighter, smarter, and more affordable. We’re constantly exploring new materials, smarter algorithms, and even AI-assisted motion control to make prosthetics feel more human than ever.

But even as we push technology forward, we never forget the heart behind it — the people we serve. Because in the end, every innovation we make is only as meaningful as the difference it creates in someone’s life.

Getting Started with RoboBionics

Beginning your prosthetic journey with RoboBionics

Beginning your prosthetic journey with RoboBionics is simple. You can start by booking a free consultation or demo through our website. During the session, our team will explain all available options, let you try different prosthetics, and answer every question with honesty and care.

Once you’re ready, we guide you through the measurement, fitting, and training process. And even after your prosthetic is ready, we continue to check in, ensuring your experience remains smooth and comfortable.

You’re never alone on this journey — from your first visit to your first confident step, we’ll be right there beside you.

Book your free demo today: https://www.robobionics.in/bookdemo/

The RoboBionics Promise

We promise to make every prosthetic not just a tool, but a companion — something that restores your independence, dignity, and confidence. We promise transparent pricing, caring service, and reliable support. We promise that you’ll never be treated like a number or a case, but as a person with dreams, stories, and potential.

At RoboBionics, we build more than prosthetics.
We build possibilities.
We build smiles.
We build life.

RoboBionics — Made in India. Made for You.
https://www.robobionics.in/bookdemo/

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.