Best Prosthetics Provider and Prosthetic Clinic for Individuals in Bund Garden Road, Pune – Why Robobionics is #1

Best Prosthetics Provider and Prosthetic Clinic for Individuals in Bund Garden Road, Pune – Why Robobionics is #1

In the heart of Pune, near the peaceful stretch of Bund Garden Road, stories of resilience are being rewritten every day. These are not stories of loss—they are stories of rediscovery, of people finding strength after amputation and taking control of their lives again. At the center of these stories stands Robobionics.

Choosing the right prosthetic provider can change everything. It’s not just about getting a limb—it’s about regaining independence, comfort, and confidence. It’s about finding someone who listens, understands, and walks with you through the entire journey.

Robobionics, one of India’s most trusted prosthetic manufacturers, was founded on a simple yet powerful belief: that advanced prosthetic technology should be accessible and affordable for everyone, not just a few. We combine innovation with empathy, engineering with care, and affordability with world-class precision.

Our prosthetic clinic in this locality is more than a medical facility—it’s a space where hope is rebuilt through science and compassion. Whether it’s a first-time fitting or an upgrade to a smarter, more responsive limb, our team ensures every user feels seen, supported, and empowered.

This article will explore what makes Robobionics the best prosthetics provider and clinic for individuals in this area. You’ll learn how our technology works, what makes our care different, and how we’ve helped people across India rediscover freedom, confidence, and joy.

Because at Robobionics, we don’t just create prosthetics—we help people move forward, one step at a time.

Why Choosing the Right Prosthetics Provider Matters

Life After Amputation – A New Beginning

Losing a limb is one of life’s toughest experiences

Losing a limb is one of life’s toughest experiences. The change isn’t just physical—it’s emotional, social, and deeply personal. Everything from your morning routine to how you interact with people can feel different.

But it’s also the beginning of a new chapter. With the right prosthetic support, people rediscover how strong they truly are. Life may feel unfamiliar at first, but with proper guidance, it becomes full of possibilities again.

The first and most important step in this journey is choosing the right prosthetics provider. That choice can shape not only how your prosthetic functions but also how confident and comfortable you feel every day.

The Role of the Right Provider

A prosthetic isn’t a simple device—it’s a part of you. It needs to fit your body, your lifestyle, and your goals. That’s why working with an experienced, compassionate provider matters so much.

The right clinic doesn’t just design limbs—it designs lives. It listens before acting, explains before recommending, and supports before selling. Each detail, from the first fitting to follow-up care, affects how natural your prosthetic feels.

Many people underestimate how deeply a good provider can impact their recovery. The difference is often not in technology alone, but in care—the small details that make you feel understood, respected, and empowered.

A Journey, Not a Transaction

Finding the right prosthetic provider is not about buying a product—it’s about finding a partner for your journey. Recovery doesn’t end when you receive your prosthetic; it begins there.

You need someone who will stay with you through adjustments, training, and progress. You need a team that celebrates your wins, however small, and helps you overcome every hurdle.

In this locality, people are discovering that true recovery feels smoother and faster when their provider treats them like family. That’s the kind of bond that Robobionics builds—with care that lasts far beyond the clinic visit.

What Makes Robobionics the #1 Choice

Built in India, Made for India

When we began our journey at Robobionics, we noticed a problem. Most advanced prosthetics were imported, costing several lakhs and designed for lifestyles very different from ours. They didn’t suit Indian weather, habits, or daily needs.

We decided to change that. Today, over 90% of every Robobionics prosthetic is made right here in India. That means better compatibility, faster service, and lower costs.

Our local manufacturing doesn’t mean we compromise on quality—it means we control it better. Every part is designed and tested to meet global standards while staying practical for everyday Indian life.

This “Made in India” approach is more than a slogan—it’s a promise to make high-quality prosthetics accessible to everyone who needs them.

Affordability Without Compromise

For too long, people had to choose between affordability and performance. Imported bionic hands could cost over ₹10 lakh, putting them far out of reach for most families. Robobionics broke that barrier.

Our flagship Grippy™ Bionic Hand is priced between ₹2.15 and ₹3 lakh—nearly one-fourth the price of imported alternatives. Yet it matches them in precision, responsiveness, and comfort.

By building locally, optimizing production, and focusing on smart design, we’ve made advanced prosthetics something everyone can aspire to own—not just dream about.

At Robobionics, affordability is not about making things cheaper; it’s about making technology fair and reachable.

Sense of Touch™ – The Feeling That Changes Everything

Most prosthetic hands can open and close, but few can “feel.” Our patent-pending Sense of Touch™ technology changes that.

It gives users tactile feedback, allowing them to sense how much pressure they’re applying. This means they can hold delicate objects like a glass or a flower without crushing them—or grip a heavy item without dropping it.

This sense of control transforms how users interact with the world. It restores not just movement, but confidence. With Sense of Touch™, the prosthetic becomes more than a tool—it becomes an extension of the body.

Myoelectric Precision – Movement that Feels Natural

Our prosthetics use myoelectric sensors that pick up tiny signals from the muscles in the residual limb. These signals control hand movements in real time, with no delay or awkward gestures.

It’s simple—when you think about moving your hand, the prosthetic responds. The system interprets your intention instantly, giving you full control.

This level of precision makes actions like typing, cooking, or driving smoother than ever. It’s technology that listens to your body and moves with your mind.

Comfort and Customization

A great prosthetic doesn’t just look good—it feels good. That’s why we focus heavily on comfort and customization.

Every Robobionics prosthetic is designed to match the exact shape, size, and muscle activity of your limb. We use lightweight, breathable materials that allow easy movement and all-day wear.

Our clinicians fine-tune each detail—from grip strength to socket fit—so that every user feels secure and natural. Whether you’re working long hours, traveling, or spending time at home, your prosthetic should feel effortless.

We make sure it does.

The Robobionics Care Philosophy

Listening Before Acting

The first thing our team does when meeting a new user is simple—we listen. We want to understand your story, your routine, your goals, and your challenges.

We don’t start with machines or measurements. We start with a conversation. That helps us design a solution that fits your life, not just your limb.

This approach sets the foundation for everything that follows. It ensures that the prosthetic isn’t just functional but personal.

Precision Fitting with Human Understanding

Fitting a prosthetic requires precision, but it also requires patience. Every person’s body is unique, and every limb has its own shape and muscle rhythm.

Our engineers and clinicians work together to create a perfect fit that feels comfortable and natural. We test, adjust, and refine until it feels right—because your comfort is the real measure of success.

When a prosthetic fits perfectly, it doesn’t remind you that it’s there. It simply becomes part of you.

Training That Empowers

Getting a prosthetic is the first step. Learning to use it with confidence is the next. That’s why we focus on practical, hands-on training after every fitting.

Our team helps users practice everyday tasks—holding a cup, writing, typing, or lifting objects. These sessions are guided, encouraging, and tailored to each individual’s pace.

To make learning more engaging, we use our gamified rehabilitation app. It turns training into interactive games that track progress and build skill in a fun, motivating way.

Within weeks, users not only adapt but excel. They start living life freely again.

Support That Stays

The journey with Robobionics doesn’t end once you walk out of the clinic. We stay connected with every user through regular check-ups, updates, and support calls.

Because our products are made locally, repairs and maintenance are quick and easy. Whether it’s a software update or a small adjustment, our service team is always just a call away.

This ongoing care gives users peace of mind. They know they’ll never have to face a problem alone.

At Robobionics, we don’t just provide a prosthetic—we provide lifelong partnership.

How Robobionics Is Transforming Lives

The Return of Independence

One of the most beautiful moments we see at our clinic is the look on someone’s face when they do something on their own again for the first time. It might be holding a pen, carrying a cup of tea, or shaking someone’s hand.

These moments represent freedom—the kind of freedom that can’t be measured in technology or price.

Our prosthetics give people the power to live independently, work confidently, and care for themselves again. That’s what makes this work so rewarding.

Rebuilding Confidence, One Step at a Time

When someone starts using their prosthetic, they often start slowly, cautiously. But within days or weeks, something changes. Movements become smoother, gestures more natural, and smiles more frequent.

Confidence is the invisible transformation that happens with every step of recovery. It grows from small successes and becomes unstoppable.

We’ve seen people return to their jobs, restart their businesses, and take part in social activities again—all because they regained belief in themselves.

Families Who Heal Together

An amputation doesn’t affect just one person—it affects the entire family. Loved ones often carry emotional and practical worries, wondering how to help or what comes next.

That’s why we involve families in the care process. We teach them how to assist during training, encourage progress, and provide emotional support.

When a user becomes independent again, it lifts the whole family. It brings joy back to the home. We’ve seen tears of pride, laughter, and hugs that say everything words can’t.

Stories That Inspire Us Every Day

Every prosthetic we deliver carries a story that inspires our team. There’s the young athlete who returned to training within months, the artist who started painting again, and the teacher who now writes on the board effortlessly.

Each success reminds us that our work is not about machines—it’s about people. About helping them write the next chapter of their lives with strength and hope.

Every smile we see is proof that technology, when guided by empathy, truly changes lives.

Rehabilitation and Recovery at Robobionics

Healing as a Whole

Rehabilitation after amputation is a

Rehabilitation after amputation is about so much more than fitting a prosthetic. It’s about rebuilding strength, confidence, and control over one’s own life. The process may begin in a clinic, but it continues in the mind, the heart, and the home.

At Robobionics, we see every patient as a complete person—not just a body part that needs replacing. We guide them through a journey that focuses on both physical and emotional recovery. Our goal is not just to help them walk, lift, or write again, but to help them live again with confidence and purpose.

Healing takes time, patience, and the right support system. That’s exactly what we offer.

Personalized Rehabilitation Programs

Every user’s recovery process is unique. That’s why our rehabilitation plans are never one-size-fits-all. Our team carefully studies muscle strength, range of motion, and individual lifestyle before designing a customized program.

These programs focus on gradual progress. In the beginning, users practice simple movements—gripping objects, balancing weight, or maintaining posture. Over time, these tasks become natural.

By moving at a comfortable pace, users build real strength without stress or frustration. Each session adds a small victory, and these small victories eventually lead to full independence.

Working with Expert Physiotherapists

Our partnerships with leading physiotherapists and rehabilitation centers across India help users continue their journey smoothly. These experts understand how the human body adapts to a prosthetic and how to train the mind and muscles to work in harmony.

Together, we create routines that combine exercise, therapy, and rest. These sessions improve coordination, balance, and endurance. But more importantly, they bring back control—the feeling of ownership over one’s body.

When body and mind work together, recovery becomes not just possible but powerful.

Making Recovery Enjoyable with Gamified Training

Traditional rehabilitation can feel repetitive. That’s why we added something special—our gamified rehabilitation app. It turns practice into an interactive experience.

Using muscle signals from the prosthetic, the app allows users to play games that challenge their coordination and accuracy. Each movement builds strength while the game keeps things fun and engaging.

Progress feels exciting instead of tiring. Users look forward to their next session because it doesn’t feel like therapy—it feels like achievement.

Technology like this not only makes recovery faster but also fills it with positivity and joy.

Emotional Support and Encouragement

Physical healing is visible. Emotional healing is not. But both are equally important. Losing a limb can deeply affect a person’s sense of identity and self-worth. The first time they put on their prosthetic, many people feel nervous, even scared.

We understand that fear. That’s why our approach includes emotional counseling and peer support. Talking to someone who has been through the same journey brings hope and comfort.

Our users often become mentors to others, showing that recovery is not just possible—it’s beautiful. This sense of community builds resilience, trust, and lasting confidence.

The Team That Makes It All Possible

Engineers with Heart

Behind every Robobionics prosthetic stands a team of engineers who are as passionate about people as they are about innovation. They design with empathy, not just precision.

Our engineers spend hours studying real-life use cases—how people move, grip, and interact in daily life. That understanding helps us make prosthetics that fit seamlessly into a user’s world.

Each design is tested, improved, and reimagined until it meets the highest standard of comfort, durability, and natural movement. The goal is simple: to make technology feel human.

Clinicians Who Truly Care

Our clinicians are the bridge between engineering and emotion. They meet users face-to-face, listen to their stories, and understand their challenges before recommending any prosthetic.

They handle fittings, adjustments, and follow-ups with patience and compassion. Every visit is about progress, not pressure.

It’s this human connection that sets Robobionics apart. Our users don’t just remember the prosthetic—they remember the people who cared enough to make it perfect for them.

The Spirit of Collaboration

What makes our work so effective is collaboration. Engineers, clinicians, physiotherapists, and researchers work together on every case. This teamwork ensures that every detail—from fit to function—aligns perfectly.

Our goal isn’t to rush anyone through a process. It’s to deliver a prosthetic that feels natural, empowering, and long-lasting.

Every person on our team shares one common belief: we’re not just building limbs, we’re rebuilding lives.

Innovation That Keeps Moving Forward

Research with Purpose

Innovation at Robobionics starts with listening

Innovation at Robobionics starts with listening. Every improvement we make begins with user feedback—what they love, what they struggle with, and what they wish could be better.

This feedback drives our research. We constantly test new materials, smarter sensors, and improved control systems to make our prosthetics even more natural.

Our research isn’t about making the most advanced gadget. It’s about solving real human problems in simple, practical ways.

Future-Ready Technology

We are working on prosthetics that will do more than restore function—they will enhance ability. Future designs will include improved sensory feedback, better grip intelligence, and adaptive learning technology.

With time, prosthetics will become more intuitive, responding directly to thought and adapting automatically to movement patterns. Imagine a hand that understands how you work, play, and live—and moves with you, not against you.

That’s the future Robobionics is building today.

Smarter, Stronger, and Lighter

Our upcoming models will be built using advanced lightweight materials that reduce fatigue and increase comfort. These materials will make prosthetics easier to wear for long hours without strain.

Durability will always remain a priority. Our designs are tested under real-world conditions—heat, humidity, and constant motion—to ensure reliability.

We also focus on power efficiency. Our battery systems last longer and charge faster, giving users one less thing to worry about.

Everything we create is built with one principle: simplicity that empowers.

The Robobionics Impact

Restoring Freedom in Everyday Life

When someone regains the ability to do small things—like pour a glass of water, write a note, or open a door—it changes everything. These are moments most people take for granted, but for our users, they’re milestones of independence.

Our prosthetics give people that freedom back. Each gesture, each task completed without assistance, rebuilds pride.

We’ve seen people who once doubted their abilities now drive cars, manage offices, and enjoy hobbies again. It’s proof that technology, when made with compassion, can transform lives completely.

Confidence That Spreads

One of the most beautiful parts of our work is seeing confidence bloom. A person who once hesitated to step out in public now greets the world with a smile.

When movement returns, so does identity. People start reconnecting with friends, pursuing careers, and embracing life again. The prosthetic becomes a part of their success story, not a reminder of limitation.

Confidence is contagious. When one person finds it again, it often inspires others around them to believe in themselves too.

Families Who Feel Whole Again

For families, seeing their loved one regain independence is deeply emotional. It’s like watching hope return home.

Parents stop worrying. Children see their heroes back in action. Spouses feel lighter knowing life can continue without fear.

At Robobionics, we’ve seen these smiles and tears countless times—and every single one reminds us why we do what we do. We’re not just changing one life; we’re healing entire families.

Real Stories, Real People

Our users are our biggest inspiration. From students and artists to engineers and homemakers, each person’s story is a reminder of the strength within the human spirit.

There’s the young man who returned to his factory job with his new prosthetic hand, the mother who can now cook for her family again, and the retired soldier who shakes hands proudly once more.

Each story carries the same message: nothing is impossible when technology meets determination.

Why Robobionics Stands Apart

Quality You Can Feel

Every product that leaves our facility goes through multiple rounds of testing. We check for precision, durability, and comfort under real-world conditions.

This attention to detail ensures that every prosthetic is safe, strong, and built to last. We don’t settle for good enough—we aim for exceptional.

Our quality is not just seen in our technology but felt in every handshake, every movement, and every moment of regained control.

Support That Lasts a Lifetime

We believe a prosthetic provider’s responsibility doesn’t end with delivery. That’s why we offer continuous aftercare.

Our users receive regular check-ups, software updates, and fittings to ensure their prosthetic continues to perform perfectly over time.

Because our parts are made locally, we can respond quickly to any service request. No long waits, no unnecessary costs—just reliable, ongoing support.

A Promise Built on Trust

At Robobionics, our reputation wasn’t built overnight. It was built through trust—earned one person at a time.

Doctors recommend us because they see our results. Families choose us because they feel our sincerity. And users stay with us because they know we genuinely care.

That trust is our greatest achievement. It’s what keeps us pushing forward every day to serve even better.

The Future of Prosthetic Innovation in India

A Vision That Puts People First

When Robobionics began its journey, the dream was simple

When Robobionics began its journey, the dream was simple—to make life easier for people who had lost a limb. But over the years, that dream has grown into something much bigger. Today, we’re working toward a future where prosthetics are not just functional devices, but seamless extensions of the human body.

We imagine a world where every person, regardless of income or background, can access advanced prosthetic technology that feels natural and empowering. A world where innovation serves compassion, not competition.

That vision drives every decision we make. It pushes us to design better, build smarter, and care deeper. Our mission is not to sell prosthetics—it’s to give people back their independence, their confidence, and their sense of self.

India’s Moment to Lead

India has always been a land of innovation. And now, it’s our turn to lead in the field of prosthetics. With our growing ecosystem of engineers, doctors, and researchers, we’re showing that world-class technology can be built right here at home—without making it unaffordable.

Robobionics is proud to be part of this transformation. Every time we deliver a prosthetic that helps someone regain control of their life, we prove that Indian innovation can compete with the best in the world while staying grounded in empathy and accessibility.

We’re not waiting for the future to happen—we’re building it.

Smarter, Simpler, Stronger

The future of prosthetics lies in simplicity that feels extraordinary. Our next generation of devices will be lighter, stronger, and more intuitive. They will adapt to the user’s lifestyle, learn their patterns, and move with effortless precision.

Artificial intelligence and sensor technology will make every motion more fluid, every grip more natural, and every experience more personal. The line between human and machine will fade, leaving only movement that feels completely natural.

But even as our technology evolves, one thing will never change—our human touch. Because no innovation is truly great unless it understands emotion.

Our Commitment to Accessibility

Technology for Everyone

We believe technology should serve people, not separate them. Advanced prosthetics should never be out of reach because of cost or location. That’s why accessibility remains the heart of everything we do.

By manufacturing locally and designing intelligently, we’ve reduced costs without reducing quality. We’ve made prosthetics that are durable enough for daily use, sensitive enough for delicate tasks, and affordable enough for everyday people.

Accessibility is not a business strategy for us—it’s a moral responsibility.

Reaching Every Corner of India

From large cities to small towns, we’re expanding our presence through partnerships with hospitals, clinics, and rehabilitation centers. Our goal is to make sure no one has to travel far to find help.

We also collaborate with NGOs and support foundations to provide financial assistance for those who need it most. Because everyone deserves the chance to move, work, and live freely again.

No dream should be limited by geography or income. At Robobionics, we’re ensuring that help is always within reach.

The Human Side of Technology

Stories That Define Our Purpose

Behind every prosthetic we build is a person with a story—a story of resilience, patience, and courage. Some stories begin with hesitation, others with hope, but all of them end with pride.

There’s the young man who returned to his workshop after months of uncertainty, the schoolteacher who writes confidently again, and the artist who paints with passion using her bionic hand. Each story fuels our determination to innovate more and care better.

We don’t measure success by how many prosthetics we make, but by how many lives we touch.

Restoring Confidence, Restoring Joy

One of the most powerful things we witness at our clinic is transformation. When someone first starts using their prosthetic, they’re often cautious. But with every movement mastered, their confidence grows.

That quiet confidence soon turns into energy, laughter, and light. People stop seeing their prosthetic as a limitation and start seeing it as liberation. They walk taller, smile wider, and dream bigger.

And that moment—the moment when someone realizes they can do everything again—is what makes all our work worthwhile.

Families Rebuilt Through Hope

Recovery is never a solo journey. Families play a vital role in every step. They encourage, support, and celebrate progress alongside their loved ones.

When a person regains independence, the entire family heals. Parents worry less. Spouses smile more. Children feel inspired by their parent’s strength. These moments of shared happiness are the real heart of our work.

At Robobionics, we don’t just build prosthetics—we help rebuild families.

Why Robobionics Is #1

Quality You Can Trust

Every prosthetic we deliver carries our promise of excellence

Every prosthetic we deliver carries our promise of excellence. We use the finest materials, the most reliable sensors, and advanced ergonomic designs that ensure long-lasting comfort.

Before any product reaches a user, it goes through rigorous testing to ensure safety, durability, and performance. Each prosthetic is crafted with precision and checked manually for quality.

This is not mass production—it’s mindful creation. Each piece is built to change a life, not just complete an order.

Service That Never Stops

What truly makes Robobionics stand out is our lifelong commitment to users. Our relationship doesn’t end after the fitting. We continue to support, monitor, and upgrade every prosthetic as technology evolves or as users’ needs change.

Because our components are locally manufactured, repairs and updates are fast and affordable. No one has to wait weeks or pay extra to get help.

We believe service is not a department—it’s our duty.

Trust That Comes from Results

Over the years, our users have become our biggest advocates. Doctors refer us, therapists recommend us, and families trust us. Our reputation has grown not through advertising, but through real success stories.

That’s what sets us apart. We don’t just promise results—we deliver them, one smile at a time.

Trust isn’t given; it’s earned. And every day, through every prosthetic we create, we earn it again.

The Robobionics Promise

Empowering Every Step

At Robobionics, empowerment is not just a word—it’s our purpose. Every hand, every arm, every finger we design carries that purpose within it.

We want people to feel proud, capable, and strong again. Whether it’s holding a steering wheel, cooking dinner, or simply waving hello, every movement matters.

We’re here to make those moments possible, because every step toward independence is a victory worth celebrating.

Innovation with Compassion

We’ll continue to innovate—exploring better sensors, lighter materials, and smarter systems. But compassion will always be the center of it all.

Our work combines the precision of engineering with the gentleness of care. It’s this balance that allows us to create prosthetics that don’t just move the body but touch the heart.

As we grow, our focus remains the same—to use technology to serve people, not the other way around.

Building a Legacy of Hope

We want to build more than a company—we want to build a legacy. A legacy of hope, dignity, and progress.

Every prosthetic we deliver is a step toward that future. A future where no one feels limited, and where technology restores what life once took away.

We want people to look at Robobionics and see not a brand, but a symbol of care, innovation, and Indian excellence.

Your Journey Starts Here

Take the First Step

If you or someone you love is living with limb loss

If you or someone you love is living with limb loss, know that your story doesn’t end here—it’s just turning a new page. With the right prosthetic, you can regain control, confidence, and independence again.

At Robobionics, we’re ready to help you start that journey. Our team will listen, guide, and support you at every stage—from consultation to fitting, training, and beyond.

We’ll work with you until your prosthetic feels like a natural part of who you are. Because our goal is not just to restore your hand or arm—it’s to restore your life.

You can book a free consultation or demo anytime at https://www.robobionics.in/bookdemo/.

A Place Where Science Meets Heart

Our clinic in this area is more than a workspace—it’s a place of transformation. Every day, we see people walk in with doubts and leave with hope.

We combine world-class technology with Indian values of care and humility. You’ll always be treated as a person first, and a patient second.

This is what makes Robobionics different. It’s not just what we do—it’s who we are.

Because Life Deserves Motion

Life is meant to move forward. No matter what you’ve lost, there’s always a way to rebuild, recover, and rediscover joy.

At Robobionics, we help people take that step forward every single day. Because we believe everyone deserves the freedom to move, the confidence to live, and the happiness to smile again.

So take that step with us. Let’s rebuild not just movement, but meaning.

Because with Robobionics, every new beginning is a step toward hope.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.