Battery, Chargers, Boards: Real-World Repair Cost Breakdown

Battery, Chargers, Boards: Real-World Repair Cost Breakdown

Every powered prosthetic has one thing in common. It depends on electronics to work.

That means the most life-changing parts—like grip control, movement response, or feedback—run on batteries, circuit boards, and charging systems.

These parts are powerful. But they’re also delicate.

Over time, they wear out. They stop holding charge. Buttons break. Wires loosen. And when that happens, users are often left wondering—how much will this cost to fix?

This is where many people feel stuck. Most clinics don’t explain the real cost of repairs upfront. Warranties don’t last forever. And imported bionic hands often charge in dollars, not rupees.

This blog will show you the actual, real-world repair costs for the three most common components in powered prosthetics: batteries, chargers, and boards.

We’ll break it down piece by piece. What breaks most often. What it costs to fix in India. And how to avoid paying more than you need to.

Understanding Prosthetic Batteries: Types, Lifespan, and Signs of Failure

What Do Prosthetic Batteries Actually Do?

The battery is the heart of every powered prosthesis.

The battery is the heart of every powered prosthesis. It supplies the energy needed for movement, grip, and feedback.

Without a healthy battery, your prosthetic hand or arm becomes unresponsive. It won’t open, close, or react to your muscle signals.

For users of bionic hands like Grippy, the battery is what keeps the system running all day—whether you’re picking up a glass of water, typing on a keyboard, or waving at someone.

Types of Batteries Used in Prosthetics

Most modern prosthetic devices use rechargeable lithium-ion batteries. These are similar to what you find in smartphones or laptops—but designed to meet medical-grade safety standards.

Some older or budget-friendly devices may still use nickel-metal hydride (NiMH) batteries, but these are becoming rare because they’re heavier and hold less charge.

The quality and design of the battery directly impact how long the prosthesis can run between charges.

How Long Do These Batteries Last?

Generally, a high-quality lithium-ion battery in a prosthetic limb lasts 12 to 24 months, depending on usage and care.

If you’re wearing your prosthetic all day and using it actively—like gripping, holding, or interacting with objects frequently—you’ll use up battery cycles faster.

Frequent charging, extreme temperatures, and poor storage also affect lifespan.

Most users start noticing battery problems between the 18 to 24-month mark. This is when charge begins to drain faster or doesn’t last a full day anymore.

Early Signs Your Battery Is Failing

One of the first signs is reduced runtime. If your hand used to last all day and now only lasts a few hours, it’s a red flag.

You might also notice the prosthetic turns off suddenly—even when it was showing full or half charge.

Some users report heating issues. The prosthesis may feel unusually warm near the battery compartment. That’s another warning that the internal cells are degrading.

Sometimes, the battery won’t charge at all. You plug it in, but nothing happens. This could mean the battery or the charger has failed.

In rare cases, swelling or leakage can occur. If this happens, stop using the device immediately and contact your service provider. A swollen battery is a safety risk and needs immediate attention.

Cost of Battery Replacement in India

Replacing a prosthetic battery in India can cost between ₹2,500 and ₹10,000, depending on:

  • The type of battery (standard or advanced)
  • Whether it’s a branded or third-party battery
  • Labor and service charges included by your clinic or manufacturer

At RoboBionics, for example, we use high-efficiency, medical-grade lithium-ion batteries for Grippy. The cost of replacement—including service—usually ranges from ₹3,500 to ₹6,500, depending on model and warranty status.

Imported bionic hands, especially those from the US or Europe, may charge over ₹15,000–₹30,000 for battery replacements because parts must be ordered internationally.

Planning ahead and knowing when your warranty expires can help you avoid surprise costs.

Chargers and Charging Ports: What Goes Wrong and What It Costs to Fix

Why Charging Systems Matter So Much

Without a proper charger, even the best battery becomes useless.

Without a proper charger, even the best battery becomes useless.

Chargers are what deliver power to the battery. They must be reliable, safe, and perfectly compatible with your prosthetic device.

If the charger fails—or even if the charging port inside the prosthetic loosens—you could be left with a device that can’t be used for days.

That’s why understanding how the charging system works is just as important as knowing about the battery itself.

Common Charger Issues in Powered Prosthetics

Most users don’t expect the charger to be the problem, but it often is.

A very common issue is loose connectors. The port where the charger plugs in can get weak with regular use, especially if the prosthesis is charged daily and the cable is pulled or bent often.

Some users face broken wires inside the charger. This happens when the charger is folded tightly, packed carelessly, or dropped.

Another issue is overheating during charging. This might mean the charger isn’t matching the voltage needs of your battery. Continued overheating can damage both the battery and the board.

Sometimes, the charging port on the prosthetic itself becomes loose or corroded—especially in humid conditions or if exposed to moisture regularly.

In some cases, the charger light stays off, or the prosthesis doesn’t respond even after hours of charging. This might be due to a dead charger or a faulty port.

How to Spot Charger or Port Failures Early

Here are a few early signs you should look for:

  • You plug in the charger, but the prosthetic doesn’t charge at all.
  • The charging time becomes unusually long.
  • The prosthetic turns off soon after unplugging—even when it showed a full charge.
  • You notice heat, sparks, or a burning smell near the port or charger.
  • The charging pin feels wobbly or doesn’t sit tightly in the socket.

Any of these signs indicate that it’s time to have the charger or charging port checked.

Delaying a repair here can cause long-term damage to your battery and even to the prosthetic’s motherboard.

Real-World Charger Repair Costs in India

In India, the cost of replacing a prosthetic charger varies based on the type, brand, and availability.

For standard 5V or 12V medical-grade chargers, prices typically range between ₹1,500 to ₹4,000. These are used in devices like the Grippy bionic hand and other lightweight prosthetic arms.

If the charger includes a smart charge controller or custom pins, the cost can go up to ₹5,000 or more, especially for imported models.

Replacing a charging port inside the prosthesis may cost ₹1,000 to ₹2,500, depending on how the internal layout is designed. Some boards require soldering or complete housing disassembly, which adds labor cost.

At RoboBionics, if your prosthesis is under warranty, we often provide free or discounted charger replacement. Out-of-warranty charger replacements cost around ₹1,800 to ₹3,500, depending on model and age.

We also ensure that users receive proper guidance on how to safely store and handle their charger to prevent avoidable issues in the future.

Motherboards and Control Boards: The Most Expensive Repairs in a Prosthetic Device

What Is a Prosthetic Motherboard?

The motherboard, or control board, is the brain of your prosthetic limb.

The motherboard, or control board, is the brain of your prosthetic limb.

It processes the myoelectric signals from your muscles. It decides when to open or close the hand. It manages grip strength, speed, and sometimes even touch feedback.

In short, without the motherboard, the prosthetic hand is just a mechanical shell. No movement. No function.

It’s a small but powerful circuit, often packed with sensors, microchips, and delicate wiring. And because it’s so critical, any damage to it can completely shut down your prosthetic.

Why Motherboards Are So Vulnerable

Prosthetic boards are tightly packed into a small space. They deal with signals, voltage, heat, and sometimes moisture—all at once.

Over time, they can get damaged due to:

  • Power surges during charging
  • Moisture exposure, especially from sweat in hot climates
  • Impact damage if the prosthesis is dropped
  • Battery leakage, which can corrode circuits
  • Worn connectors that slowly loosen and cause short circuits

Unlike a battery or charger, a motherboard issue isn’t always visible. That’s why users often think something else is broken—until a full diagnostic reveals the truth.

Early Signs of Board Damage

Here’s what to watch for:

  • Your prosthesis doesn’t respond to muscle signals anymore
  • Movements are delayed or inconsistent
  • The hand or arm randomly opens and closes without you doing anything
  • It turns off by itself, even with a full battery
  • You hear clicking or feel heat near the central housing area

Sometimes, a damaged board causes subtle behavior changes—like a weak grip or slower reaction. These are early signs the board is struggling to process signals correctly.

Why Businesses Must Think Beyond the Device: A Strategic Look at Prosthetic Electronics

The Rise of Electrically Powered Prosthetics—and What It Means for Businesses

The prosthetics industry in India is evolving quickly.

The prosthetics industry in India is evolving quickly. What once revolved around mechanical systems is now shifting to devices with built-in batteries, smart sensors, control boards, and responsive electronic parts.

And while this opens the door to advanced user experiences—like better grip, smoother motion, and more natural feedback—it also introduces a critical business challenge: long-term electronic support.

If your clinic, startup, or hospital is offering powered prosthetics, the real work begins after the device is sold.

Because as devices become smarter, they also become more sensitive. Batteries degrade. Chargers wear out. Ports corrode. Boards fail. If you don’t plan for these repairs in advance, you’ll lose user trust—and quickly.

Don’t Just Sell Features. Sell Longevity.

Selling a high-tech bionic hand or myoelectric limb is exciting. But for users, the question that matters more than “What can this device do?” is “What happens when something goes wrong?”

This is where many prosthetic businesses fall short.

They focus on showcasing grip modes, touchscreen apps, or futuristic looks—but don’t explain how the battery is replaced, how often the charger breaks, or what a control board repair might cost.

To build lasting trust, businesses must shift the conversation from “just function” to “function plus support.”

Here’s where your brand can stand out.

Actionable Advice: Build Your Electronics Service Model Before You Scale

Before rolling out smart prosthetics at scale, consider these practical steps:

1. Partner with Local Electronics Repair Experts:
Most control board failures don’t require replacing the entire unit. Often, a burnt resistor or bad solder joint is the issue. If you train or partner with a trusted local technician, you can keep repair costs under control and minimize downtime for users.

2. Keep a Stock of Critical Components:
Waiting weeks for a charger or board to arrive from overseas frustrates users and creates service bottlenecks. Keep backups of fast-moving items—like batteries, motherboards, and connectors—in stock, even in small volumes.

3. Offer a Pre-Defined Repair Menu:
List out common repair services with fixed or estimated costs. When users know upfront what to expect, they are more likely to return for service rather than seeking unverified third-party fixes.

4. Make Preventive Maintenance a Habit:
Don’t wait for the prosthetic to fail. Schedule annual health checks, even if the device seems to be working fine. Early diagnosis of overheating boards, loose battery connections, or corroded ports can prevent major repairs later.

5. Train Your Sales Team on Post-Sale Support:
Every salesperson should be able to clearly explain what kind of aftercare the user can expect, what’s covered under warranty, and how repairs are handled. A confident explanation builds immediate credibility.

Helping Users Means Helping Your Business Grow

In India, powered prosthetics are still a major investment. For many families, it takes years of saving or fundraising to afford one.

When something breaks, they’re often unprepared—and without a clear path to repair, they may stop using the device altogether.

By building a repair-friendly system, you’re not just providing a fix—you’re providing reassurance. You’re telling users, “We’re here, even when things go wrong.”

And that kind of relationship leads to better outcomes, more referrals, and a brand that people talk about with pride.

Now, let’s get into the most complex and expensive repair you’ll face as a provider: the motherboard.

Real-World Motherboard Repair Costs in India

This is where it gets serious.

Replacing a prosthetic control board is one of the most expensive repairs. Costs range from ₹10,000 to ₹30,000 depending on the brand, complexity, and availability.

Imported bionic devices may charge even higher—₹40,000 to ₹80,000—especially if the board has to be shipped from overseas and installed by trained technicians.

At RoboBionics, we’ve designed Grippy’s control board using mostly locally sourced, serviceable components. This means repairs can be done in-house, and we usually bring costs down to ₹8,000 to ₹15,000, depending on the issue.

We also keep backups of commonly used boards so users don’t have to wait weeks for a replacement.

For minor board repairs—such as re-soldering a loose wire or replacing a single burnt-out component—the cost may be as low as ₹2,500 to ₹5,000.

But if the entire board is fried or water-damaged beyond repair, a full replacement is needed.

How to Protect the Board and Avoid High Costs

Avoid using third-party or cheap chargers. Use only those provided or recommended by your prosthetist.

Keep your prosthesis dry—especially around the wrist and socket area. If you sweat a lot, consider using a moisture barrier or cover.

Don’t ignore odd behavior. If the hand twitches, loses grip, or slows down, bring it in for a quick diagnostic. Catching a fault early may save you thousands.

Also, try not to drop your prosthesis on hard surfaces. Even a short fall can jar the board or crack its soldering points inside.

Warranty, Service Plans, and How RoboBionics Makes Repairs Affordable for Users

The Reality of Repair Costs Over Time

If you own a powered prosthetic hand or limb, you’ll likely face at least one major repair every 18 to 24 months.

If you own a powered prosthetic hand or limb, you’ll likely face at least one major repair every 18 to 24 months.

Whether it’s a battery, charger, port, or board, these components don’t last forever. And when they fail, the cost can range from a few thousand rupees to well over ₹30,000—depending on the part and brand.

Without a clear service plan or warranty, these costs can hit unexpectedly. Many users—even those who saved for years to buy their prosthesis—find themselves unable to afford the repairs later.

This is why planning for ongoing maintenance and support is just as important as the initial purchase.

What Most Warranties Cover—and What They Don’t

Most prosthetic devices in India come with a 1-year to 2-year limited warranty. But here’s what many users don’t realize:

  • Warranties usually cover only manufacturing defects, not damage from water, drops, or regular wear and tear.
  • Batteries are often covered for only 6 months to 1 year, even if the device has a longer warranty.
  • Chargers and cables are considered accessories and may be excluded from coverage altogether.
  • Any third-party repair can void your warranty entirely—even if it’s a small fix.

Before buying a device, it’s crucial to ask what exactly is covered. Get it in writing if possible. That way, you’re not surprised when a repair bill arrives.

How RoboBionics Reduces the Burden of Repair Costs

At RoboBionics, we know that long-term success with a prosthesis depends on affordable, accessible support.

That’s why we offer:

  • Transparent repair pricing upfront—so you know what to expect
  • Free diagnostics and checkups during your warranty period
  • Affordable service even after the warranty ends, especially for recurring needs like battery or charger replacements
  • Locally sourced spare parts, which helps us keep costs 30–50% lower than imported brands
  • Remote support options, so minor issues can sometimes be resolved without a clinic visit

We also keep users informed about signs of wear, how to clean safely, and when to bring the device in—because prevention is always cheaper than repair.

Annual Maintenance Plans That Actually Help

To make things even easier, we’ve introduced optional Annual Service Packages.

These include:

  • One full diagnostic and cleaning per year
  • Battery and charger health checks
  • Discounted repairs for out-of-warranty parts
  • Priority service and shorter turnaround time

For most users, these plans cost less than a single repair and give peace of mind that help is always just a call away.

You don’t need to figure it out alone. We guide you through the whole process—clearly, patiently, and always with your best interest at heart.

Final Thoughts: Plan for Power, Not Panic

Powered prosthetics are a gift of freedom. But like any advanced tool, they need care, parts, and power to keep working well.

The good news is that with the right partner and a little planning, repairs don’t have to be a burden.

At RoboBionics, we’ve made it our mission to make repair costs more predictable, support more accessible, and technology more human.

If you already use a prosthetic and are unsure about your battery, board, or charger, come in for a quick check. If you’re planning to buy one soon, talk to us about a full-service plan from day one.

Book a free consultation today at
www.robobionics.in/bookdemo

Let’s keep your prosthesis powered, protected, and ready for whatever life brings.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.