Best Prosthetics Provider and Prosthetic Clinic for Individuals in Sangamwadi, Pune – Why Robobionics is #1

Best Prosthetics Provider and Prosthetic Clinic for Individuals in Sangamwadi, Pune – Why Robobionics is #1

In the calm yet connected neighborhood of Sangamwadi, where life moves with both pace and purpose, countless stories of courage unfold quietly every day. These are stories of people who have faced life-changing moments—moments that test strength, patience, and hope. And in those moments, finding the right support can transform everything.

For individuals living with limb loss, choosing the right prosthetic partner is one of the most important decisions of their lives. It’s not just about getting a replacement for what was lost—it’s about regaining control, comfort, and confidence. It’s about learning to move again, to work again, and to live fully again.

That’s where Robobionics comes in. We’re not just a prosthetic manufacturer—we’re a team of engineers, clinicians, and dreamers dedicated to helping people move forward with freedom and dignity. Our purpose is simple: to make advanced prosthetic technology accessible, affordable, and designed for real lives.

Proudly made in India, Robobionics combines innovation with empathy. Our prosthetic hands and limbs are built with precision, powered by intelligence, and guided by care. For individuals in this locality and beyond, we’ve become a trusted name because we focus on people first and technology second.

In this article, we’ll explore why Robobionics is considered the best prosthetics provider and prosthetic clinic for individuals in this area. You’ll see how we blend science and compassion, how our technology transforms everyday life, and why we believe no person should ever feel limited by circumstance.

Because at Robobionics, we don’t just build prosthetics—we help people rediscover what’s possible.

Why Choosing the Right Prosthetics Provider Matters

Life After Limb Loss – The Road to Renewal

When someone loses a limb

When someone loses a limb, life changes in more ways than one. Simple actions like eating, writing, or dressing can suddenly feel unfamiliar. The body needs time to heal, but so does the mind.

This is why choosing the right prosthetics provider matters deeply. The right partner doesn’t just give you a device—they help you rebuild your life. They walk beside you as you learn, adapt, and rediscover your independence step by step.

A prosthetic is more than a piece of technology. It becomes a part of who you are. It affects how you move, how you work, and how you feel about yourself every day. That’s why the choice of provider shapes the entire recovery journey.

Not Just a Clinic, But a Companion

Many people think of prosthetic clinics as places where measurements are taken, fittings are done, and hands or legs are delivered. But a true prosthetic partner offers far more.

The right provider listens before acting. They understand that every person’s journey is unique. They make sure every detail—fit, weight, control, comfort—is tuned perfectly to the individual.

Beyond that, they provide guidance, training, and emotional support. They know that healing is both physical and emotional, and that every small success builds confidence.

A good clinic becomes a companion for life, not just for one appointment.

The Role of Trust and Care

Trust is at the heart of every successful prosthetic experience. When users feel heard and understood, they gain the courage to move forward.

The right clinic doesn’t push products—it builds relationships. It doesn’t just measure limbs—it measures possibilities.

That trust leads to transformation. It helps people see their prosthetic not as a limitation but as a bridge to a new, capable, and independent life.

What Makes Robobionics the #1 Choice

Made in India, Made for You

Robobionics was founded on a belief that advanced prosthetic technology should be accessible to everyone, not just a select few. Imported prosthetics were expensive and designed for lifestyles far different from our own.

We wanted to change that. So, we built everything right here in India. More than 90% of our prosthetic components are locally made, ensuring faster service, lower costs, and designs that suit the way we live and work.

By manufacturing locally, we not only support Indian innovation but also ensure our users get quick, personalized care without the long wait times or high prices of imported models.

It’s world-class quality—without the world-class cost.

Affordable, Without Compromising Quality

Most advanced prosthetic hands in the global market cost ₹10 lakh or more. That puts them far beyond the reach of most families. Robobionics changed that.

Our flagship product, the Grippy™ Bionic Hand, offers the same functionality and technology at just ₹2.15–3 lakh. It’s proof that life-changing prosthetics can be both affordable and exceptional.

We achieve this by blending intelligent design, efficient manufacturing, and careful sourcing of materials. Every hand we make carries the same standard of excellence—strong, lightweight, and reliable.

With Robobionics, affordability doesn’t mean compromise. It means access, dignity, and opportunity.

The Power of Sense of Touch™

Most prosthetics help people move again. But what if they could help them feel again?

Our patent-pending Sense of Touch™ technology gives users the ability to sense pressure while gripping objects. It mimics real tactile feedback, helping users control how firmly they hold something.

This means they can hold a fragile cup without breaking it or grip a bottle tightly without dropping it. It brings intuition back to movement and makes actions feel natural once more.

For users, it’s not just about motion—it’s about connection.

Myoelectric Precision – Movement That Listens to You

Our prosthetics are powered by your body’s own signals. Myoelectric sensors read the tiny electrical impulses that muscles naturally produce. These signals are then used to control the prosthetic’s movements.

It’s almost like thinking about moving your hand—and watching it respond instantly. There’s no awkward button, no unnatural switch, just smooth and intuitive motion.

This technology restores more than mobility; it restores confidence. Users can move naturally and express themselves freely.

Built for Everyday Life

In this locality, people lead active, diverse lives. From professionals working long hours to parents managing busy homes, every person needs a prosthetic that fits effortlessly into their routine.

That’s why Robobionics prosthetics are lightweight, durable, and designed for all-day comfort. They can handle humidity, dust, and movement without discomfort.

Each one is made to be practical, adaptable, and dependable—because life doesn’t stop for anyone, and neither should your prosthetic.

The Robobionics Approach to Personalized Care

Listening Before Designing

Every journey at Robobionics begins with a conversation

Every journey at Robobionics begins with a conversation. We take time to understand your story—how you live, what you do, and what you hope to achieve.

We don’t just focus on the technical details; we look at the emotional and personal aspects too. Because your prosthetic should not only fit your arm or leg—it should fit your life.

By truly listening, we create designs that feel right from the very first day.

Crafting the Perfect Fit

A prosthetic only feels natural when it fits perfectly. That’s why we focus on precision in every millimeter.

Our clinicians take detailed measurements and use modern modeling techniques to create sockets that fit snugly and comfortably. Each fitting session is about refining comfort until it feels just right.

A well-fitted prosthetic doesn’t just restore movement—it restores ease. When it’s comfortable, it becomes part of you, not something you wear.

Training That Builds Confidence

Getting a prosthetic is just the beginning. Learning to use it effectively takes practice and patience. That’s why our team offers hands-on training sessions to help you adapt with confidence.

We guide you through everyday actions—holding objects, eating, typing, or driving—until you feel completely at ease.

To make this process enjoyable, we’ve built a gamified rehabilitation app that turns training into fun, interactive activities. It’s a simple but powerful way to stay motivated while improving skill and control.

By the time training ends, most users are surprised by how natural their new movements feel.

Support That Lasts

Our relationship with users doesn’t end after fitting day. In fact, that’s just where it begins.

We offer continuous support, regular check-ups, and easy maintenance options. Whether you need an adjustment, a repair, or an upgrade, our local presence ensures help is never far away.

We take pride in being more than just a provider—we’re your lifelong support system.

When you join Robobionics, you become part of a family that’s always there when you need it most.

How Robobionics Changes Lives

Bringing Back Everyday Freedom

Freedom is not just about walking or moving—it’s about doing things without help. The first time someone with a Robobionics prosthetic opens a door on their own or pours a cup of tea, they feel that freedom again.

Those small actions are big victories. They represent control, self-reliance, and a return to normalcy.

Our prosthetics help users do more than move—they help them live fully. Whether it’s working, cooking, writing, or playing, we bring back the ease of doing everyday things confidently.

Confidence That Comes Naturally

The greatest transformation we see in our users is not just physical—it’s emotional. At first, many arrive unsure, nervous, or even fearful. But once they start using their prosthetic, their confidence blooms.

They start smiling more, walking taller, and believing in themselves again. That quiet confidence reflects in everything they do—from returning to work to socializing freely.

A prosthetic can change how you see yourself, and how the world sees you. That’s the kind of transformation we live for.

Families That Heal Together

An amputation affects not just one person—it affects an entire family. Loved ones often struggle to adjust emotionally, offering support while managing their own fears.

That’s why we include families in the recovery process. We teach them how to help and encourage the user during training, making recovery a shared experience.

When a loved one regains independence, the whole family finds relief. The smiles, the laughter, the sense of pride—they come back too.

Real People, Real Change

We’ve worked with people from all walks of life—students, professionals, parents, artists, and veterans. Each story is unique, yet they all share one thing: resilience.

One of our users, a young engineer, lost his hand in an accident. Within months of getting his Grippy™ hand, he returned to work, operating machinery confidently. Another user, a teacher, writes on the board again and says her students barely notice the difference.

These stories inspire us to keep innovating and remind us that our work is not about machines—it’s about human lives.

Rehabilitation and Recovery at Robobionics

Healing That Goes Beyond the Physical

Recovery after an amputation is more than a physical process

Recovery after an amputation is more than a physical process. It’s a journey of rebuilding self-belief and rediscovering purpose. At first, even simple tasks may feel unfamiliar, but with time, guidance, and patience, confidence returns.

At Robobionics, rehabilitation is not about rushing progress—it’s about nurturing it. We make sure every person feels supported, encouraged, and understood as they adapt to their new prosthetic.

Our care continues long after the prosthetic is fitted. We stand by every user, guiding them until their movements feel as natural as they once did.

Personalized Rehabilitation Programs

Every individual heals differently. What works for one person may not work for another. That’s why we build personalized rehabilitation programs for every user.

We assess their physical condition, lifestyle, and personal goals before designing exercises that build control and comfort gradually. Some focus on improving grip strength, while others work on fine motor skills or daily routines.

By progressing step by step, users feel confident with every new movement they master. Recovery becomes something to look forward to, not something to fear.

Expert Physiotherapists and Trainers

We work with skilled physiotherapists and trainers who understand both biomechanics and emotion. They teach users how to control their prosthetic with precision and patience, while also motivating them through the emotional challenges of recovery.

Each session focuses on more than movement—it’s about connection. Our trainers celebrate small victories, like the first successful grip or a confident handshake, because those moments matter most.

These experts ensure that every person regains not just strength, but joy in using their prosthetic every day.

Rehabilitation Through Play

To make training more enjoyable, Robobionics introduced a gamified rehabilitation app that turns practice into an interactive experience.

The app uses signals from the prosthetic to control movements within a series of simple games. Every action—gripping, rotating, or releasing—earns points and unlocks new challenges.

This approach removes stress from rehabilitation. Users don’t just train; they play, learn, and see their progress in real time.

Over time, this playful approach helps them build muscle memory effortlessly and regain control faster.

Emotional and Psychological Support

We know recovery isn’t only about physical improvement—it’s also about emotional healing. Many people face anxiety, frustration, or self-doubt in the early stages of using a prosthetic.

At Robobionics, we address these emotions openly. Our counselors and team members are trained to help users express their feelings and overcome mental barriers with empathy and understanding.

We also connect users with others who’ve walked the same path. Hearing someone else’s success story makes all the difference—it turns doubt into determination.

Healing happens when both the body and the heart move forward together.

The People Behind Robobionics

Engineers Driven by Empathy

Behind every Robobionics prosthetic is a team of engineers who see beyond machines. They see people, dreams, and daily struggles—and that’s what inspires their innovation.

Every design decision begins with one question: how can this make life easier? Our engineers study the way humans move, lift, and interact, ensuring every prosthetic responds naturally to its user.

They work tirelessly to improve every aspect—from responsiveness to comfort—so that every product we build feels less like a tool and more like a part of you.

Technology is their language, but empathy is their purpose.

Clinicians Who Care Beyond the Clinic

Our clinical team is the heart of Robobionics. They meet users face-to-face, listen to their concerns, and guide them through each stage—from consultation to training.

They take the time to understand personal needs, answer every question, and make sure no one feels rushed or overwhelmed. Their compassion turns what could be a clinical experience into a human one.

It’s this kindness and patience that often makes users say they feel “understood” for the first time since their amputation.

That’s the Robobionics difference—technology guided by people who truly care.

Collaboration for Complete Care

Our work doesn’t stop at the walls of our clinic. We collaborate with doctors, rehabilitation centers, and physiotherapists across India to ensure users get complete care no matter where they are.

Every expert we work with shares our values of precision, compassion, and accessibility. Together, we form a network that makes advanced prosthetic care available and affordable in every corner of the country.

When care is connected, recovery becomes seamless.

Innovators Shaping the Future

Robobionics is constantly exploring what’s next. Our research team is developing new sensory systems, lightweight materials, and smarter control mechanisms that make prosthetics more responsive and intuitive.

We’re experimenting with artificial intelligence that can learn from how users move and adapt automatically to their habits. This kind of technology will make prosthetics more personal than ever before.

Innovation is not just about creating something new—it’s about improving lives in real, meaningful ways.

Innovation That Feels Human

Designing for Real Lives

Our design process begins with understanding people, not machines

Our design process begins with understanding people, not machines. We observe how users interact with their environment—their gestures, routines, and expressions. Then we create prosthetics that blend into those daily moments naturally.

We don’t chase complexity for the sake of it. We focus on simplicity that works. The simpler the interface, the easier it becomes for users to live freely and confidently.

That’s why every Robobionics product feels personal. It’s made not for the average user, but for you.

The Role of Technology in Transformation

Technology can be powerful—but only when guided by empathy. At Robobionics, every innovation serves a purpose: to make life more comfortable, more efficient, and more joyful.

Our products don’t just restore movement; they restore identity. Each one helps users rediscover what makes them unique. Whether it’s a craftsman getting back to work or a parent cooking for their family again, technology becomes the bridge to living fully.

We build prosthetics that not only respond to muscle signals but also respond to human hope.

Smarter Materials, Stronger Designs

We use advanced lightweight materials that offer both durability and comfort. Each prosthetic is designed to handle daily wear without strain while maintaining a sleek, natural look.

Our designs balance aesthetics with function. They’re built for strength, but also for confidence—because how you feel about your prosthetic matters as much as how it performs.

This attention to both form and function makes every Robobionics prosthetic a blend of science and self-expression.

Transforming Lives Across India

From Limitation to Liberation

The real impact of our work is seen not in the lab, but in the lives we touch. Every day, we meet people who once felt limited by their condition but now move through life with renewed energy and purpose.

Whether it’s a young student returning to school, a mechanic going back to his workshop, or a mother caring for her children again, each story reminds us why we do what we do.

Prosthetics don’t just restore function—they restore dignity. And that, for us, is the most meaningful success of all.

The Power of Confidence

When a person begins using their prosthetic confidently, everything changes. Their posture straightens, their smile returns, and their outlook on life shifts.

Confidence is contagious. It spreads from the person using the prosthetic to their family, their friends, and their community. It inspires others to see what’s possible when technology meets willpower.

That’s why every fitting at Robobionics is more than a procedure—it’s a celebration of possibility.

Families That Find Hope Again

Behind every user is a family that has stood by their side through pain and perseverance. We make sure they are part of the recovery process too.

Our team guides families on how to help their loved ones during training and how to provide the right support at home. This shared journey brings families closer together.

When a user regains independence, it brings happiness to everyone around them. It’s a ripple effect of hope.

Real People, Real Stories

Every Robobionics user has a story worth telling. We’ve seen individuals who thought their lives had stopped suddenly find new beginnings.

One of our users, a young architect, feared his career was over after losing his arm. Within months of training with his Grippy™ hand, he was back to work—drafting, sketching, and designing like never before.

Another user, a college student, uses her prosthetic to write, paint, and pursue her love for art again. She says it feels like she never lost her touch—literally.

These stories aren’t exceptions. They’re everyday examples of what’s possible when care, innovation, and hope come together.

The Robobionics Promise

Quality That Endures

We hold ourselves to the highest standards in quality and precision. Every prosthetic goes through extensive testing to ensure safety, comfort, and reliability.

We don’t mass-produce—we personalize. Each piece is built and calibrated carefully to fit the user perfectly.

When we hand over a prosthetic, we’re not giving someone a product—we’re giving them a promise. A promise of durability, support, and care.

Service That Never Ends

At Robobionics, support doesn’t stop after delivery. We provide lifelong assistance through check-ups, upgrades, and maintenance services.

Because we manufacture locally, our users enjoy faster service, lower costs, and easy access to replacement parts.

This long-term care ensures every user continues to experience comfort and confidence every single day.

A Legacy of Trust

Our reputation has grown not through advertising but through word of mouth. Doctors refer their patients to us, families recommend us to others, and our users become our ambassadors.

That trust means everything to us. It’s what motivates us to stay humble, focused, and driven to serve better each day.

When people think of reliability, compassion, and excellence in prosthetic care, they think of Robobionics.

The Future of Prosthetic Innovation in India

A Vision Rooted in Purpose

Robobionics was founded on a simple promise

Robobionics was founded on a simple promise—to make life after limb loss better, easier, and more dignified. But our journey is about more than prosthetic hands or mechanical parts. It’s about changing the way people experience recovery.

We see a future where every person, no matter their age, income, or background, can access advanced prosthetics that feel as natural as their own body. A future where no one has to give up a dream or a career because of physical limitation.

That vision fuels every idea we bring to life. Each improvement we make—whether it’s lighter materials, smarter sensors, or more intuitive designs—brings us closer to that goal.

Innovation, for us, has always been about empathy.

India Leading the Way

India is home to brilliant minds, capable engineers, and a growing spirit of self-reliance. At Robobionics, we are proud to contribute to this vision by designing and manufacturing most of our components locally.

We’ve proven that innovation doesn’t have to come from overseas. It can thrive right here, in our own communities, for our own people.

Every prosthetic we create supports local jobs, empowers Indian talent, and showcases the country’s ability to build world-class technology with compassion at its heart.

By putting people first, India can become a global leader in inclusive healthcare—and Robobionics is determined to make that happen.

The Role of Research and Development

True innovation never stops. Our R&D team is constantly exploring new materials, smarter sensors, and better control systems. We are developing prosthetics that can adapt automatically to how the user moves or learns their preferred motions over time.

The goal is simple: to make prosthetics so intuitive that users forget they’re even wearing one.

We’re also experimenting with feedback systems that simulate real touch sensations, giving users an even stronger connection with the world around them.

This is not just the future—it’s the direction we’re moving toward every day.

Beyond Technology – The Human Element

Empowering Through Understanding

While technology drives our work, it’s empathy that defines it. We spend time understanding each person who walks through our doors—their fears, their hopes, their dreams.

This deep understanding allows us to create prosthetics that don’t just fit the body, but also fit the life behind it.

We remind every user that their story doesn’t end with amputation. It begins again—with new strength, new perspective, and new confidence.

That’s what makes our work human.

Restoring Dignity, Not Just Movement

Movement is essential, but dignity is priceless. Many people come to us feeling uncertain, self-conscious, or dependent. By the time they leave, they walk taller—not because of the prosthetic, but because of the belief they’ve regained in themselves.

We’ve seen people return to their jobs, rejoin social gatherings, and pursue hobbies they thought were lost forever.

Every time someone lifts a pen, cooks for their family, or shakes a hand confidently, we know our purpose is being fulfilled.

Prosthetics are not just tools—they’re symbols of hope, courage, and possibility.

Families as Partners in Progress

At Robobionics, we know that recovery doesn’t happen alone. Families are part of every journey, and we make sure they feel included.

We guide parents, spouses, and children on how to offer the right support—how to encourage progress without pressure, and celebrate milestones together.

This partnership creates an environment of care that extends beyond the clinic walls.

When a person thrives, their family thrives with them.

The Robobionics Difference

Quality That Lasts

Our commitment to quality goes beyond manufacturing—it’s built into every stage of the process. From design and testing to delivery and follow-up, we pay attention to every small detail.

Each prosthetic is made with precision and care, using high-grade materials that are strong, lightweight, and durable.

We don’t settle for “good enough.” Every hand and limb we produce must meet our internal benchmark: would we trust this for someone we love?

That’s how we measure quality—through empathy, not just engineering.

Long-Term Care and Support

Robobionics doesn’t believe in one-time solutions. We’re here for life.

After fitting, we stay connected with every user through regular follow-ups, upgrades, and maintenance. Because our components are locally made, replacements and repairs are quick and affordable.

We also offer refresher training and rehabilitation support to ensure comfort as users grow more experienced.

This long-term care builds trust, and that trust is the foundation of our relationship with every user.

A Reputation Built on Trust and Results

Over the years, Robobionics has earned recognition not just for innovation, but for integrity. Our users come to us because someone they trust told them about us.

Doctors recommend us, physiotherapists work alongside us, and families refer us to their loved ones. That kind of trust can’t be bought—it has to be earned.

And we earn it every day, with every prosthetic we build, and every person we help walk out of our clinic smiling.

We’re not just a name people know—we’re a name they believe in.

Building the Future of Inclusive Healthcare

Making Prosthetics Accessible for All

Our dream is simple—to make prosthetic care accessible to every Indian who needs it. To do that, we continue to expand our presence, building partnerships with hospitals, NGOs, and local clinics.

This network ensures that advanced prosthetics reach people in both cities and smaller towns.

We also advocate for greater awareness about prosthetics and rehabilitation. Many people still don’t know that modern, comfortable, and affordable prosthetic solutions exist right here in India. We’re working to change that through outreach programs, awareness drives, and free demo sessions.

The more people know, the more lives we can change.

Inspiring the Next Generation of Innovators

At Robobionics, we believe the next great breakthrough can come from anywhere—from a student’s idea, a researcher’s experiment, or a patient’s feedback.

That’s why we regularly collaborate with universities and research institutions to share knowledge and inspire young minds.

We want to empower the next generation of engineers and clinicians to think differently—to innovate with empathy and design for humanity.

Because the future of prosthetics belongs to those who combine heart and science.

Why Robobionics Is #1

A Blend of Technology and Heart

Many clinics can provide prosthetics

Many clinics can provide prosthetics. Few can provide what we do—a balance between cutting-edge technology and genuine human care.

Every aspect of our process reflects that harmony. We use advanced engineering to create prosthetics that feel natural, and we pair that with compassion to make the journey emotionally healing.

We don’t see our users as patients. We see them as partners in transformation.

That’s what makes Robobionics the most trusted name in prosthetic care.

Proven Expertise, Real Results

With years of experience, hundreds of success stories, and thousands of hours dedicated to research and innovation, we’ve built an unmatched record of trust and results.

Our prosthetics have helped people return to their careers, pursue passions, and live independently again. Each success story reinforces our belief that the right technology, when built with care, can truly change lives.

We’re not just proud of our expertise—we’re proud of the lives we’ve helped rebuild with it.

Your Next Step Toward Independence

The Journey Begins Here

If you or someone you love is living with limb loss, know this—your story doesn’t end here. With the right prosthetic, your next chapter can be full of movement, confidence, and joy.

At Robobionics, we’re ready to guide you through every step of that journey. From your first consultation to training and lifelong support, our team is here to help you rediscover what’s possible.

You can book a free consultation or demo at any time through our website: https://www.robobionics.in/bookdemo/.

We’ll listen, understand, and design a solution made just for you.

Where Technology Meets Compassion

Our clinic in this locality is more than a medical center—it’s a place of transformation. Every day, people walk in with hesitation and walk out with hope.

You’ll meet a team that treats you like family, listens without judgment, and celebrates your progress at every step.

Because for us, success is not measured in numbers—it’s measured in smiles, confidence, and movement.

Because Life Deserves Motion

Life doesn’t stop after amputation—it simply takes a new direction. And with the right prosthetic, that direction can lead to strength, freedom, and happiness.

At Robobionics, we exist to help people take that first step forward—toward independence, purpose, and joy.

We believe everyone deserves to move freely, live fully, and smile without hesitation.

So take that step with us. Let’s rebuild what was lost—not just in motion, but in spirit.

Because with Robobionics, every beginning is a comeback story waiting to happen.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.