Bathroom Safety for Seniors with Prosthetics: Rails, Stools, and Mats

Bathroom Safety for Seniors with Prosthetics: Rails, Stools, and Mats

The bathroom is one of the most private spaces in our homes. It’s also, unfortunately, one of the most common places for accidents—especially for seniors. For those using prosthetics, even simple movements like stepping into the shower, reaching for a towel, or sitting on a stool can feel risky. Smooth floors, wet tiles, and limited space create challenges that often go unnoticed until something happens.

But the good news is that bathroom safety doesn’t have to be complicated or expensive. With a few thoughtful changes—like adding handrails, using non-slip mats, and choosing the right seating—you can create a space that feels secure, comfortable, and truly independent.

This guide will walk you through every detail of bathroom safety for seniors using prosthetics. It will help you understand what makes bathrooms tricky, how to plan your layout, and how to choose the right tools and habits for a safer, calmer routine.

At Robobionics, we’ve worked with hundreds of seniors who tell us that safety isn’t just about preventing falls—it’s about living freely without fear. That’s the real goal: confidence, dignity, and peace of mind every time you step inside.

Understanding the Risks

Why Bathrooms Can Be Dangerous

Bathrooms look harmless

Bathrooms look harmless, but their surfaces and design make them high-risk zones. Wet floors, narrow doorways, and hard tiles don’t mix well with limited mobility. When you add the complexity of using a prosthesis—balancing on one leg, bending to remove a liner, or adjusting your grip—the chances of slips increase.

Even a small amount of soap or water on the floor can cause a fall. The problem is, falls in bathrooms are often serious because of hard surfaces and sharp corners. Recovery can take weeks or months, and the fear of falling again can make seniors hesitant to move freely.

That’s why safety planning should start here. A well-designed bathroom reduces both accidents and anxiety, allowing you to focus on comfort instead of caution.

The Unique Challenges for Prosthetic Users

Seniors using prosthetics face a mix of physical and emotional challenges in the bathroom. The environment demands balance, coordination, and precision—three things that can feel more difficult with a prosthetic limb.

Removing and wearing the prosthesis, adjusting water temperature, or reaching for toiletries all require careful movement. If the prosthesis gets wet, slippery, or misaligned, it can make standing or walking unsafe.

Some people prefer removing their prosthetic limb entirely before showering. That can help with comfort but also introduces new challenges: transferring in and out of the shower, staying steady while seated, and reaching for things safely.

Understanding these situations helps in designing a setup that works for your specific comfort and safety needs.

Emotional Impact of Unsafe Bathrooms

Physical safety is important, but emotional comfort matters too. Many seniors avoid bathing as often as they should because they feel anxious about falling or needing assistance. This avoidance can affect hygiene, confidence, and overall well-being.

When your bathroom feels safe, your body relaxes. You move with more confidence, knowing there’s support within reach. That peace of mind restores independence, which is something every person deserves—especially after learning to live with a prosthetic limb.

Preparing for Safety

Planning the Layout

Before installing rails or mats, look closely at your bathroom’s layout. Think about how you move from the door to the toilet, sink, and shower. Watch for tight corners, slippery areas, and obstacles.

If you use a prosthetic leg, make sure there’s enough space to turn around without bumping into fixtures. A clear, open path reduces the risk of losing balance.

Consider how water flows in the shower area. Water pooling on tiles is a hidden hazard. Installing a gentle slope toward the drain or using a shower chair can help.

If possible, keep a sturdy chair or stool near the door for removing or putting on your prosthesis safely. You should never feel rushed or forced to balance while changing limbs.

Choosing Safe Materials

Materials make a big difference. Smooth, glossy tiles may look elegant, but they can be dangerously slippery. Matte, textured tiles are much safer because they provide grip even when wet.

Avoid rugs with loose edges or thick piles—they can catch on prosthetic feet or tips. Instead, use flat, rubber-backed mats that stay in place.

When selecting shower flooring, go for slip-resistant options. Some rubber mats have suction cups that lock onto the surface, offering stable footing even with soap or shampoo on the ground.

These small choices in design can prevent major accidents.

Lighting and Visibility

Good lighting is one of the simplest yet most effective safety upgrades. Many seniors struggle with low vision, and shadows can hide puddles or corners.

Use bright, warm lights that make the whole space visible without glare. Motion-sensor lights near the bathroom entrance are helpful for nighttime use—they switch on automatically, preventing the need to fumble in the dark.

If your mirror area is well-lit, you’ll find grooming and hygiene tasks easier too. Safety often starts with clarity—seeing everything clearly before you move.

The Role of Handrails

Why Handrails Are Essential

Handrails—or grab bars—are the backbone of bathroom safety. They provide stability when stepping into or out of the shower, sitting down, or standing up. For seniors using prosthetics, they act like an extra pair of hands, helping maintain balance when the limb shifts or feels heavy.

Unlike regular towel bars, grab bars are built to bear weight. They can handle pressure without loosening or bending. Installing them in the right spots means you always have something secure to hold on to, especially during transitions when balance can waver.

Choosing the Right Rails

Grab bars come in different shapes and materials. Stainless steel is the most common choice because it resists rust and is easy to clean. You can also find plastic-coated bars that feel warmer to the touch, ideal for colder climates.

The diameter of the rail matters too. A comfortable grip size—usually around 1.25 to 1.5 inches—allows a natural hold without straining the wrist. Make sure the bar has a non-slip finish even when wet.

Vertical bars near the shower entrance and horizontal bars inside provide the best support combination. You can also install angled bars that support both pulling and pushing movements.

Ideal Placement of Grab Bars

Placement depends on how you move. If you usually shower standing with your prosthesis on, install a horizontal rail at waist height for steady balance. If you prefer sitting, place one beside the chair or stool and another near the faucet area for easy reach.

At the toilet, position one rail next to the seat and another slightly forward, so you can push yourself up comfortably. If space allows, a U-shaped bar provides multiple grip points, reducing twisting.

Each rail should be fixed into the wall studs—not just the tile surface—to ensure stability. Loose installations can create more risk than protection.

Customizing for Comfort

Every person’s height, strength, and movement pattern are unique. Don’t hesitate to ask your physiotherapist or prosthetist for placement advice. They can recommend positions that match your daily motion.

Some seniors benefit from foldable grab bars that tuck away when not in use. These are great for smaller bathrooms. Others prefer permanent ones for extra reliability.

The goal isn’t to fill the bathroom with metal—it’s to install just enough support where it matters most.

Stools and Seating Solutions

Why Seating Matters

Standing for long periods, especially on wet floors, can tire even the strongest person. For seniors using prosthetics, it’s not just tiring—it can be unsafe.

Having a sturdy stool or chair in the shower turns bathing into a calm, comfortable experience. It reduces pressure on your residual limb, prevents slips, and allows you to wash at your own pace without feeling rushed.

A seat also makes it easier to remove or wear your prosthesis in a safe, stable position. You’ll find daily hygiene routines smoother and less stressful.

Types of Shower Chairs and Stools

There are several seating options designed for different needs. Fixed shower benches are installed along the wall and offer steady support. They’re ideal if you prefer sitting most of the time. Portable shower stools are lightweight and can be moved around easily.

If you like flexibility, choose a height-adjustable stool. You can raise or lower it based on your comfort. Some models come with backrests or arm supports, which help with balance and make standing up easier.

For those who use wheelchairs, a transfer bench that extends outside the tub is a smart choice. It allows you to sit first and slide in safely without lifting your leg high.

Material and Design Considerations

Water resistance is key. Look for chairs made of aluminum or plastic, which don’t rust. The seat should have drainage holes so water doesn’t collect and cause slipping. Rubber-tipped legs prevent sliding on wet floors.

Smooth edges and a stable base make a big difference. Avoid lightweight stools without grips—they may tip when you shift your weight. Comfort also matters; a contoured seat supports the body better than a flat one.

If your prosthesis isn’t waterproof, keep a small towel or cloth nearby to dry it quickly in case of splashes. That extra caution keeps both you and your device safe.

Positioning the Stool Correctly

Where you place the stool determines how easy your routine will be. Ideally, it should face the faucet but remain far enough to avoid direct water flow on your face. The distance should allow your prosthetic limb—or residual limb—to move freely.

Keep toiletries within arm’s reach on a nearby shelf or suction basket. Reaching too far can unbalance you, especially while seated.

If your stool is adjustable, start with a height that allows your knees to stay level or slightly below your hips. This position reduces strain when standing up again.

Non-Slip Mats and Flooring Safety

The Real Value of a Good Mat

It may seem like a small detail

It may seem like a small detail, but the right mat can make the biggest difference between safety and risk. In a bathroom, the floor is often smooth, wet, and unforgiving. Seniors using prosthetics rely on friction for balance, and without it, even a careful step can turn into a fall.

A high-quality non-slip mat anchors your footing. It gives stability when stepping out of the shower or moving across wet tiles. It also cushions the feet and prosthetic sole, making the surface feel more secure.

When placed thoughtfully, mats become quiet heroes in a safe bathroom. They protect you from slips while keeping the environment warm and inviting.

Choosing the Right Type

Look for mats with firm rubber bases and strong suction cups underneath. These grip the floor tightly so the mat doesn’t shift when you move. Avoid soft fabric mats or ones with loose edges—they can slide or wrinkle, creating trip hazards.

The surface texture also matters. Some mats have tiny raised ridges or dots that create friction under the foot or prosthesis tip. This texture should feel firm, not spongy. Soft, plush mats may look comfortable but can be unsafe when wet.

If your bathroom is large, use smaller mats in key areas rather than one big mat that covers too much. Place one in front of the shower or tub, another near the toilet, and one by the sink.

Keeping Mats Clean and Hygienic

A mat that’s not cleaned regularly can develop mildew or soap buildup, which makes it slippery. Make it a habit to rinse your mats once or twice a week with warm water and mild soap. Let them dry completely before placing them back on the floor.

Check the suction cups periodically. If they lose grip, replace the mat. Clean suction cups stay sticky and secure. A worn-out mat should never be trusted, no matter how familiar it feels underfoot.

Floor Texture and Maintenance

If you’re renovating or modifying your bathroom, consider the flooring itself. Textured tiles or anti-slip vinyl flooring add permanent traction. They’re easier to clean and safer than glossy tiles.

Keep the floor dry whenever possible. Use a small squeegee after showers to push water toward the drain. The drier your bathroom stays, the less you’ll have to depend on mats alone for safety.

Designing for Accessibility and Ease

Space and Movement

A safe bathroom isn’t just about products—it’s about space. Seniors using prosthetics need enough room to move comfortably without bumping into walls or fixtures. Ideally, there should be clear paths between the door, toilet, sink, and shower area.

Try to allow at least three feet of open space in the center. This gives you freedom to maneuver with or without the prosthesis. If your bathroom is small, rearrange storage or remove non-essential items to reduce clutter.

Smooth transitions matter too. Small steps or uneven tile edges can cause trips. If you have a raised shower curb, consider replacing it with a flat, walk-in design that keeps the floor continuous and easier to navigate.

Door and Handle Design

Traditional swinging doors can be hard to manage, especially if you’re balancing or holding onto a grab bar. Sliding doors or outward-opening doors are much safer. They prevent collisions and allow easier access for helpers if needed.

Replace round knobs with lever handles. They’re easier to push open, especially for seniors using prosthetic hands or those with limited grip strength.

A small change like this can make your bathroom far more accessible and independent.

Shower Design for Comfort and Safety

A walk-in shower without a step is ideal for prosthetic users. It allows you to move in smoothly without lifting your leg or worrying about water pooling outside.

Glass partitions with wide openings work best because they keep water contained without blocking space. Avoid doors that swing inward—if someone slips, those doors can be hard to open.

Make sure the shower faucet and controls are within easy reach from both a standing and seated position. The less stretching you do, the safer you’ll feel.

If your prosthesis isn’t waterproof, install a handheld showerhead with a long hose. You can control the direction of water while keeping your limb dry.

Sink and Countertop Adjustments

Sinks should be at a height that allows comfortable use while seated or standing. Many seniors prefer slightly lower counters to avoid strain when leaning forward.

Keep daily items like toothbrushes, soap, and towels close by. Reaching high or bending low can throw off your balance. Open storage shelves or easy-pull drawers work better than tight cabinets.

If your prosthesis involves advanced mechanics or electronics, keep a small waterproof storage box nearby to store it safely while bathing.

Lighting, Temperature, and Air Safety

Bright, Balanced Lighting

Good lighting makes everything safer. Bathrooms should be bright but soft, with no harsh glare that strains your eyes. Ceiling lights combined with wall-mounted fixtures near the mirror create an even spread.

Consider motion-sensor lights for nighttime. They turn on automatically when you enter, helping you navigate safely without fumbling for switches. For seniors with vision changes, use warm-white bulbs instead of cool white—they reduce shadows and help with depth perception.

You can also install small floor-level nightlights near the path to the bathroom. This simple change prevents disorientation during nighttime visits.

Temperature Control and Comfort

Sudden changes in temperature can make your muscles tighten, affecting balance and comfort. Install a thermostatic shower mixer that maintains steady water temperature. It prevents the shock of sudden cold or hot water, which can cause reflex movements or imbalance.

Keep the overall bathroom temperature moderate. A small wall heater or dehumidifier helps during winter by keeping the space warm and dry. Warm air also prevents condensation that can make tiles slippery.

Air Flow and Moisture Management

Good ventilation prevents mold, mildew, and dampness—all of which make floors and walls slippery. Use an exhaust fan or keep a small window open to let steam out after every shower.

If your bathroom feels humid often, an automatic humidity sensor can switch on the fan whenever needed. A fresh, dry bathroom is always safer than one covered in invisible moisture.

Building Daily Safety Habits

Starting Every Day Prepared

Safety begins before you even enter the bathroom. Make sure your prosthesis, liner, and other accessories are ready and in good condition. A loose-fitting limb or unaligned socket can make every step less stable.

If you prefer removing your prosthesis before bathing, have a sturdy stool or bench near the entry so you can sit down comfortably. Don’t rush transitions—take a moment to feel balanced before moving.

You can even make a small checklist: towel within reach, prosthesis safely placed, grab bars dry, mat in position. This small ritual builds consistency and confidence.

Moving Slowly and Mindfully

Many bathroom accidents happen when people hurry. The key is to move slowly and deliberately. Each step should feel steady before taking the next.

Hold onto grab bars when standing or turning. If your prosthesis feels slippery, wipe it dry immediately. Keep movements small and controlled. Slow doesn’t mean weak—it means safe and strong.

Once you establish a rhythm, it becomes natural. You’ll move confidently, knowing that every motion has been thought through.

Asking for Help When Needed

Independence is important, but safety always comes first. If you feel unsure about balance or strength, ask for support. A trusted family member, caregiver, or physiotherapist can make daily routines much safer and easier.

There’s no shame in needing help—it’s a sign of wisdom and self-care. You’re choosing to protect your well-being so you can stay active longer.

If possible, arrange a bathroom demonstration with your prosthetist. They can show you small adjustments that make big differences, like correct footing or safer turning angles.

Confidence Through Safety

The Power of Feeling Secure

A safe bathroom doesn’t just protect your body

A safe bathroom doesn’t just protect your body—it restores your confidence. Once you stop worrying about slipping or losing balance, you begin to move freely again. You regain that feeling of control and peace.

Every time you step in without fear, you remind yourself that you’ve adapted and grown stronger. Safety gives you independence, and independence gives you dignity. That’s what true confidence feels like.

Emotional Comfort

For many seniors, the bathroom can feel like a private battlefield—a place of quiet anxiety. But once it’s redesigned with your comfort in mind, it becomes a space of calm. Soft lighting, warm air, and sturdy support systems help you relax instead of tense up.

Emotional comfort builds trust with your body and your prosthesis. You stop second-guessing every step and start enjoying the simple pleasure of a warm shower or a peaceful morning routine.

Setting an Example

When you make your bathroom safe, you set an example for others in your family—children, visitors, or fellow seniors—showing that safety and comfort can exist together. You prove that independence isn’t about doing everything alone; it’s about making smart choices that let you live well.

Your experience inspires others who may be afraid to adapt. Seeing you move confidently reminds them that strength comes not from avoiding help but from accepting it wisely.

Emergency Planning for Bathroom Safety

Why an Emergency Plan Matters

Even with all the best safety features in place, accidents can still happen. Slips, dizziness, or a prosthetic malfunction might occur when you least expect it. That’s why every senior using a prosthesis should have a simple but effective emergency plan in the bathroom.

An emergency plan is not about fear—it’s about peace of mind. It means you’ve already thought ahead about what to do and how to call for help if needed. That clarity allows you to move more confidently every day.

Start by keeping your bathroom door unlocked when in use, or ensure it can be opened easily from the outside. If possible, install a sliding door or an outward-opening door to allow easy access for help.

You can also keep a waterproof phone or emergency button within reach. There are small, wearable alert devices that connect directly to your loved ones or a call center. One press of a button sends help immediately, even if you can’t reach the door.

Preparing Your Bathroom for Emergencies

Plan for visibility and accessibility. Keep a small flashlight or motion-sensor nightlight inside the bathroom, especially useful if there’s a power outage.

Install grab bars near both the shower and toilet area so that if you feel dizzy, there’s always something secure to hold onto. Make sure the floor stays clear—no unnecessary stools, buckets, or baskets that could block movement during a fall.

If you do fall, try to stay calm. Roll to your side slowly, then crawl or slide toward a stable surface or the door. Keeping a towel rack low to the ground or a soft mat near the shower can help cushion minor falls.

Emergency Contact Systems

Technology can make a big difference here. There are now waterproof smart bracelets and pendants designed for seniors. They let you press a button to send alerts or make calls hands-free.

You can also keep a simple laminated card near the sink or toilet with your emergency contact numbers printed clearly. Include your doctor’s name, your prosthetist’s number, and one family member or neighbor who lives nearby.

The idea is simple—help should always be reachable, even from the most private space in your home.

Cleaning and Upkeep for Safety

The Connection Between Cleanliness and Safety

A clean bathroom is a safe bathroom. Dust, soap scum, and water stains may not seem dangerous, but they make surfaces slippery and harder to grip. Clean tiles and dry floors reduce the chances of slipping dramatically.

Cleaning regularly also keeps bacteria away from your prosthesis and prevents skin irritation when you reattach it after bathing. Clean spaces are not just pleasant—they are essential to health and safety.

Daily Habits to Keep the Space Safe

Every morning or evening, check your floor and mats for moisture. Use a mop or towel to dry any water spots. Wipe down the grab bars and handles, especially if they get soap on them.

Keep all toiletries organized in shelves or wall-mounted baskets. Bottles left on the floor are trip hazards waiting to happen.

If you use a shower chair or stool, rinse it after every use. Shampoo residue can make the surface slick. Once a week, disinfect it with mild soap and water.

Ventilate the bathroom after each shower to prevent mold or fungus buildup, which can make the floor slimy and unsafe.

Long-Term Maintenance

Inspect your grab bars, stools, and mats regularly. Over time, even sturdy materials loosen, rust, or wear out. If a bar starts to wobble, tighten it immediately or call a professional.

Replace mats every six to twelve months depending on wear. Silicone seals around showers or drains should be checked for cracks or leaks that could create hidden puddles.

Maintaining your bathroom is like maintaining your prosthesis—it’s ongoing care that protects you every single day.


Caring for Your Prosthesis in Wet Areas

Keeping Your Prosthesis Safe from Moisture

Most modern prosthetic devices are built to handle some exposure to water, but very few are completely waterproof. Water can affect the internal components, especially in advanced bionic models. That’s why protecting your prosthesis during bathing is just as important as protecting yourself.

Before you enter the shower, check whether your prosthesis is designed for wet use. Some users prefer removing it entirely, while others wear a protective sleeve or waterproof cover.

If you remove it, place it on a dry towel or a nearby stool away from the spray of water. Never leave it on a damp floor—moisture can damage joints, wiring, or sensors.

After your shower, gently wipe it dry and let it air out before reattaching it. A clean, dry liner ensures comfort and prevents skin irritation.

Waterproof Covers and Accessories

If your prosthesis can tolerate light splashes, use a custom waterproof cover. These covers are available in various materials and are shaped to fit snugly around the limb, keeping water out of sensitive parts.

Always check for leaks or tears before each use. Even a small hole can allow moisture in. Once you’re done, remove the cover and let it dry completely before storing.

For lower-limb prosthetic users, special non-slip prosthetic feet are available for wet surfaces. They provide better traction in showers or near sinks, reducing the risk of sliding.

Post-Shower Prosthesis Care

After bathing, check both your skin and prosthesis. Skin can soften after being wet, making it more vulnerable to rubbing or irritation. Pat your residual limb dry gently—avoid rubbing it too hard.

Inspect for redness, swelling, or irritation before putting your prosthesis back on. If your skin feels sore, let it breathe for a while before reattaching the limb.

Wipe the inside of the socket with a clean, dry cloth. If there’s moisture, let it air dry naturally. Avoid using hot air dryers or heaters—they can warp materials or damage electronic sensors.

Proper care ensures your prosthesis lasts longer and keeps you comfortable and safe.

Adapting Over Time

Adjusting as Needs Change

Your needs will evolve

Your needs will evolve. What feels perfect today may need tweaking a year from now. Strength, mobility, and confidence levels can change with age, and your bathroom should evolve with you.

Regularly review your setup. Are the grab bars still in the right place? Is the stool height comfortable? Does the mat still grip the floor well? These questions help you stay proactive instead of reactive.

If you experience new challenges, your prosthetist or physiotherapist can help re-evaluate your space. They might recommend extra supports or small layout changes to fit your new rhythm.

Incorporating New Technology

Bathroom safety equipment is constantly improving. There are now voice-controlled faucets, motion-sensing lights, and smart temperature regulators that prevent sudden water surges.

You can even install low-cost fall-detection sensors that alert caregivers automatically if something happens. These upgrades sound fancy but can be simple to use. They blend safety with convenience, giving you independence while ensuring quick help if needed.

At RoboBionics, we’ve seen how innovation brings freedom. Our own prosthetic designs—like the Grippy™ Bionic Hand—show how thoughtful technology can transform daily life. The same applies to your home: small, intelligent updates create big differences in comfort.

Staying Independent with Support

Independence doesn’t mean isolation. It means being empowered with the right tools and support. Allow loved ones to help modify your bathroom or check it periodically. Two pairs of eyes spot more than one.

Each improvement, no matter how small, is a gift to your future self—a way to keep living freely, safely, and confidently in your own home.

Building Confidence with Every Step

The Emotional Reward of Safety

Safety is about more than protection—it’s about freedom. Once you know your space supports you, fear fades away. You begin to trust your body and your prosthesis again. The anxiety that once made mornings slow and uncertain turns into quiet confidence.

For many seniors, this shift is life-changing. Bathing becomes a peaceful ritual again, not a challenge. You stop worrying about slipping, and instead, enjoy the warm water, the scent of soap, and the privacy of self-care.

Each safe step in your bathroom is also a step toward emotional healing—proof that life with a prosthesis can be both secure and satisfying.

Sharing Knowledge and Encouragement

When you discover what works, share it. Talk to other seniors in your community or support groups. Share tips about mats, rails, and setups that improved your comfort.

Your story might inspire someone else who’s still struggling to adapt. That’s how small victories ripple outward—one person’s solution becomes another’s confidence.

Reframing the Idea of Assistance

Asking for help or using assistive tools is not a sign of weakness. It’s a form of wisdom and self-respect. A grab bar isn’t just a piece of metal—it’s a promise of safety. A stool isn’t just a chair—it’s independence in action.

When you embrace these supports, you’re not losing autonomy—you’re gaining it. The goal is not to live without help but to live without fear.

Long-Term Vision: Designing for Dignity

Creating a Lifetime Bathroom

A bathroom designed with care today can support you for decades. Instead of short-term fixes, think of long-term design. Choose materials, layouts, and features that will adapt as your needs evolve.

You can design your bathroom like a trusted partner—always ready to support you, whether you walk, sit, or need extra balance someday.

A senior-friendly bathroom is not just practical; it’s beautiful too. Warm colors, soft lighting, and thoughtful details can make it a space you enjoy, not just use. Comfort and dignity should always go hand in hand.

Blending Safety with Style

Safety doesn’t have to look clinical. Modern grab bars come in elegant finishes that match your tiles or fixtures. Non-slip flooring can be designed in natural tones. Shower chairs and benches can blend seamlessly with your décor.

When your bathroom looks as good as it feels safe, you’ll use it with joy. A beautiful environment nurtures pride and calm—a perfect start or end to each day.

Encouraging Family Awareness

Encourage your family to understand your space. When they know your setup, they can help maintain it properly. It also teaches younger generations the importance of design that cares for every stage of life.

You’re not just improving your home—you’re creating a model for accessible living that others can follow.

Conclusion: Safety, Strength, and Serenity

A safe bathroom is more than a collection of rails, stools, and mats. It’s a symbol of your strength, foresight, and independence. For seniors using prosthetics, it represents the ability to care for yourself with confidence and dignity.

By combining smart design, daily mindfulness, and the right prosthetic care, you create an environment that supports—not limits—you. Safety gives you freedom, and freedom lets you live fully.

At RoboBionics, our mission is to help you live that life—one where movement feels natural, daily routines feel easy, and every step feels steady. From the Grippy™ Bionic Hand to our lightweight mechanical prosthetics, we build devices that adapt beautifully to your world, so you can move through it with trust and comfort.

If you’re ready to explore prosthetics designed for independence and safety, schedule a free consultation at https://www.robobionics.in/bookdemo/.

Your home should always be your safest place. With the right support and thoughtful care, even a simple bathroom can become a space of freedom, balance, and peace—one where every moment reflects your courage and your strength.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

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You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

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We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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If you have any questions about our Returns and Refunds Policy, please contact us:

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Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.