Crowdfunding a Prosthetic Limb: Page Setup, Pitch, Do’s & Don’ts

Crowdfunding a Prosthetic Limb: Page Setup, Pitch, Do’s & Don’ts

For someone who has lost a limb, the journey back to independence often begins with a prosthetic. But here’s the truth—prosthetics, especially advanced ones, are expensive. Even when insurance or government schemes help, there’s often a big gap left to cover.

This is where crowdfunding comes in. In India and across the world, families are turning to platforms like Milaap, Ketto, and ImpactGuru to raise money for prosthetic devices. And it works—if done the right way.

But many campaigns fail, not because people don’t care, but because the page is poorly set up, the story is unclear, or common mistakes reduce trust.

At Robobionics, we’ve seen patients and families raise lakhs successfully through crowdfunding. We’ve also seen others struggle despite having genuine needs. That’s why this guide exists—to help you understand how to create a strong campaign, write a compelling pitch, and avoid pitfalls.

If you or someone you love needs a prosthetic and is considering crowdfunding, this article will give you every practical step you need.

Let’s begin.

How to Set Up a Crowdfunding Page

Choosing the Right Platform

The first decision is where to host your campaign.

The first decision is where to host your campaign. In India, popular platforms include Milaap, Ketto, and ImpactGuru. Each has its own strengths. Milaap is known for healthcare campaigns, Ketto has strong visibility, and ImpactGuru often partners with hospitals.

What matters most is trust. Donors are more likely to give if they recognise the platform and believe their money will reach you. Avoid unknown or unverified platforms. Stick to ones that already have healthcare success stories.

Creating Your Account

Once you pick a platform, you’ll need to create an account. This usually requires:

  • Your basic details
  • Bank account information for receiving funds
  • ID proof such as Aadhaar or PAN

Most platforms also verify your campaign before going live. This protects you and builds trust with donors. Make sure every detail matches your documents to avoid delays.

Setting a Realistic Target

One of the most important choices is your funding target. If your prosthetic costs ₹2.5 lakh, set your target close to that number.

Avoid setting it unrealistically high. Donors feel more motivated to contribute when the goal looks achievable. A target that seems too large may discourage people from giving.

At the same time, don’t set it too low. If the prosthetic really costs ₹2.5 lakh, but you only ask for ₹1 lakh, you’ll still be left struggling. Balance honesty with practicality.

Adding Photos and Videos

Visuals are the heart of your campaign. People give when they connect emotionally, and photos or videos create that connection.

Use clear photos of yourself or the person in need. Include a short video where you or your family member explains what happened and why a prosthetic is needed.

Keep it simple, authentic, and heartfelt. You don’t need fancy editing—just honesty.

Writing the Perfect Pitch

Start With Your Story

Begin your campaign description with your personal journey. Share who you are, what happened, and how losing a limb has affected your life.

Write as if you’re speaking directly to a friend. Keep sentences short, simple, and warm. Donors want to know the human being behind the fundraiser, not just the medical details.

Explain the Need Clearly

After telling your story, move to the practical need. Explain which prosthetic you need, how much it costs, and why this device is the right choice.

For example: “I need a below-elbow bionic hand called Grippy™. It costs ₹2.5 lakh. My insurance covers ₹70,000, but I still need help raising the remaining amount.”

This level of clarity shows donors exactly where their money will go.

Show the Impact

Donors don’t just want to fund treatment—they want to fund transformation. Tell them how the prosthetic will change your life.

For instance: “With this prosthetic, I will be able to return to my tailoring job and support my family again.”

Impact-driven storytelling inspires generosity.

Promoting Your Crowdfunding Page

Share Within Your Inner Circle First

Your first supporters are always friends

Your first supporters are always friends, family, and colleagues. Before asking strangers, share your campaign with those who know you personally.

Send them the link through WhatsApp, email, or direct messages. A small contribution from your circle not only raises initial funds but also makes your page look active. New donors feel more confident when they see others already giving.

Use Social Media Wisely

Facebook, Instagram, and Twitter are powerful tools for spreading your campaign. Post updates with photos and short stories. Avoid sounding like you’re begging—instead, share your journey openly and invite people to be part of it.

If possible, ask friends to re-share your campaign. This multiplies your reach beyond your immediate network.

Approach Local Communities

Offline promotion still matters. Speak to community leaders, religious groups, or local associations. Many are willing to support or at least spread the word.

Sometimes a single community event can raise more than weeks of online efforts. Never underestimate the power of local connections.

Building Donor Trust

Be Transparent About Costs

Donors often hesitate if they’re unsure where their money is going. Share the exact prosthetic model, cost estimate, and any insurance or NGO support you’ve already received.

The more open you are, the more confident donors feel. If you’ve already arranged part of the cost, mention it. People respect honesty.

Post Regular Updates

Donors want to see progress. Post updates every few days—even small ones. Share when you’ve crossed 20%, 50%, or 80% of your target. Share when you attend medical check-ups or fittings.

Updates remind people to give and encourage them to share your page with others.

Thank Your Donors

Even a simple thank-you message makes a big difference. Platforms often allow you to send messages directly. If not, post a public thank-you update. Gratitude builds trust and encourages repeat giving.

Common Mistakes to Avoid

Setting Vague Goals

A campaign titled “Help me” without details rarely succeeds. Donors want to know what exactly they’re contributing to. Always be clear about the prosthetic, the cost, and the expected outcome.

Hiding Personal Details

Some people feel shy about sharing their story. But the less information you provide, the weaker your campaign looks. Donors give when they connect with you personally.

Ignoring Promotion

Many fundraisers go live and then wait for donations to appear. Crowdfunding doesn’t work like that. You must actively promote your page, share it regularly, and engage with people.

Giving Up Too Early

Some campaigns start strong but slow down. This is normal. Don’t quit after the first week. Keep sharing updates, reaching out, and asking politely. Many campaigns pick up again toward the end.

Advanced Tactics for Reaching Bigger Donors

Approach Local Businesses

Small and medium businesses

Small and medium businesses often want to give back to their community but don’t always know how. Crowdfunding campaigns can be their opportunity.

Visit shops, offices, and factories in your area with a printout of your campaign. Explain your story and invite them to donate directly through the platform. Many may contribute or even share the campaign with their customers.

Connect With Alumni Groups

If you studied in a school, college, or training institute, reach out to alumni groups. Former classmates are often more than willing to help someone from their own network. Alumni groups have also been known to raise large sums when they rally together for one cause.

Target Diaspora Communities

People from your region who live abroad often support causes back home. Ask friends and family to share your campaign with overseas communities. Even small donations in foreign currency can add up quickly when converted into rupees.

Collaborating With NGOs for Crowdfunding

Why NGOs Can Amplify Your Campaign

Many NGOs already run donor networks and mailing lists. If they believe in your story, they may help spread your campaign to their supporters.

Some NGOs also co-host fundraisers with individuals. This adds credibility because donors see the NGO’s name alongside yours.

How to Approach Them

Prepare a simple application with your story, documents, and campaign link. Write to NGOs that focus on disability, rehabilitation, or healthcare. Even if they can’t donate directly, their endorsement can boost your reach.

At Robobionics, we have partnered with NGOs to co-host crowdfunding campaigns for patients who needed advanced prosthetics. These collaborations doubled visibility and speed of fundraising.

Storytelling That Multiplies Impact

Focus on Transformation, Not Just Need

Most campaigns talk about what happened: the accident, the amputation, the financial struggle. But successful campaigns also show what will happen after the prosthetic.

Paint a picture for donors:

  • “With this hand, I can write my exams and finish college.”
  • “With this leg, I can return to my shop and support my family.”

When donors see the future you’re aiming for, they feel part of your journey.

Keep It Real and Personal

Use simple words. Share small details. If you’re a mother, mention how the prosthetic will help you cook for your children again. If you’re a student, talk about holding books or typing on a laptop.

These small, relatable images stick with donors more than numbers or statistics.

Use Testimonials

If your doctor, teacher, or employer is willing, include a short statement from them in your campaign. A doctor can confirm the medical need. An employer can say they’re ready to take you back once you recover.

This builds confidence and reduces doubts for potential donors.

How to Sustain Momentum During a Campaign

Keep Sharing Updates

Most campaigns start strong in the first few days and then slow down

Most campaigns start strong in the first few days and then slow down. This is natural, but you can keep momentum alive by sharing updates. Post when you cross milestones like 25%, 50%, or 75% of your goal.

Updates don’t always need to be big. Even a message like “Thank you for helping me cross 40% of my target—every rupee brings me closer to my prosthetic” keeps donors engaged.

Involve Supporters in the Journey

Ask early donors to share the campaign with their networks. People are more likely to donate when they hear about the fundraiser from someone they trust.

You can also ask friends to record short videos supporting your cause. When shared, these create fresh waves of attention.

Add a Sense of Urgency

Donors respond when they feel time matters. If your fitting date is coming up, mention it. Say: “I need to raise the remaining ₹60,000 in the next two weeks to confirm my prosthetic fitting.”

This motivates people to act now, not later.

Managing the Funds Responsibly

Use the Money Only for the Prosthetic

Donors expect their money to be used exactly as promised. Keep your spending focused on the prosthetic and related medical needs. If there’s any change in your plan, update your donors immediately.

Transparency is key. Misusing funds not only damages trust but also makes it harder for others in need to crowdfund successfully.

Keep Records and Receipts

Maintain copies of invoices, hospital bills, and payment confirmations. Share some of these (with sensitive details hidden) in your updates. This shows donors their money went where you said it would.

Inform Donors After Purchase

Once you’ve received your prosthetic, post an update with photos or a video. Show how it has changed your daily life. Donors love seeing the outcome of their contribution—it makes them feel part of your transformation.

Building Long-Term Trust

Stay Connected Even After the Campaign

Your relationship with donors doesn’t end once the campaign closes. Stay connected with them, especially the ones who gave larger amounts. Send a thank-you message even months later.

These supporters may help you again if you need repairs, upgrades, or other medical costs in the future.

Share Your Progress

If the prosthetic helps you return to work, study, or daily activities, share that story. Donors feel proud when they see the lasting impact of their help.

Some may even become long-term mentors or supporters in your journey.

Help Others After You

One of the best ways to honour your donors is by helping someone else in the future. Share crowdfunding campaigns of other amputees. Offer guidance from your own experience.

When donors see you paying kindness forward, it builds a circle of trust and compassion that benefits the entire community.

Do’s and Don’ts of Crowdfunding for Prosthetics

Do’s

  • Be transparent. Share your medical need, exact prosthetic model, and cost. Transparency builds donor trust.
  • Stay active. Post updates regularly. An active campaign feels alive and urgent.
  • Show gratitude. Thank donors publicly and privately. Gratitude encourages repeat giving.
  • Tell stories, not statistics. Donors connect more with your daily struggles and future dreams than with medical jargon.
  • Leverage your network. Start with friends and family, then expand outward. Early support makes strangers more confident to give.

Don’ts

  • Don’t exaggerate. Keep your story honest. Over-dramatisation can backfire if donors feel manipulated.
  • Don’t disappear. Silence after receiving funds damages trust. Always close the loop with updates.
  • Don’t overprice. Asking for an inflated amount reduces credibility. Show authentic cost estimates.
  • Don’t rely only on strangers. If your immediate circle isn’t supporting you, outsiders are less likely to help.
  • Don’t delay withdrawals. Once funds are available, use them quickly and share proof of usage.

Frequently Asked Questions

Can I crowdfund if I already have partial insurance coverage?

Yes. In fact, sharing that insurance covers part of your cost

Yes. In fact, sharing that insurance covers part of your cost shows donors you’re taking responsibility. They’ll be more willing to help fill the gap.

How much can I realistically raise?

It depends on your network and story. Many prosthetic campaigns in India raise between ₹1 lakh and ₹5 lakh. Some go higher with strong promotion.

Will donors trust me if I ask for a bionic hand instead of a basic one?

Yes, if you explain why the advanced prosthetic is necessary for your job, studies, or independence. Clarity is key.

How long should my campaign run?

Most campaigns run for 30 to 60 days. Longer campaigns are possible, but they need frequent updates to keep momentum.

Final Thoughts: Crowdfunding Is About Community

Crowdfunding is not just about money—it’s about people coming together to restore dignity and independence. For someone who has lost a limb, every donation is a step closer to walking again, holding again, and living again.

But success doesn’t happen by chance. It takes a well-set-up page, a strong pitch, active promotion, and a lot of honesty. When done right, crowdfunding can unlock opportunities that once felt impossible.

At Robobionics, we’ve walked alongside patients who raised funds successfully. We’ve guided them in writing their story, setting realistic goals, and even connecting them with NGOs and CSR partners for extra support.

Your Next Step

If you or a loved one is considering crowdfunding for a prosthetic, let us help.

When you book a free demo with Robobionics, you don’t just try the prosthetic—you also get:

  • Guidance on setting up a crowdfunding campaign
  • Sample pitches and application support
  • Advice on combining crowdfunding with CSR, NGO help, or EMI
  • Access to our network of partners who amplify campaigns

Visit https://www.robobionics.in/bookdemo/ and take the first step.

Because a prosthetic is more than a device—it’s a lifeline. And with the right support, your community can help you reach it faster than you think.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.