Bengaluru Prosthetics Near Me: Prices, EMIs, and Same-Day Trials

Bengaluru Prosthetics Near Me: Prices, EMIs, and Same-Day Trials

Losing a limb is hard. But getting help shouldn’t be.

If you live in Bengaluru and are looking for a prosthetic hand or leg, you’re in the right place. This guide will help you find clinics near you, understand prices, explore EMI options, and even book a same-day trial.

We’ll keep it simple. No big words. Just clear answers and real advice to help you take the next step with confidence.

Let’s begin.

Bengaluru Prosthetics Near Me: Prices, EMIs, and Same-Day Trials

Prosthetic Clinics in Bengaluru Worth Knowing About

Finding a good clinic nearby makes all the difference

Finding a good clinic nearby makes all the difference. Whether you’re in Koramangala, Jayanagar, or Whitefield, Bengaluru has several trusted places. Each offers something special—latest tech, caring staff, or quick service.

Let’s explore some notable clinics and their strengths.

Trusted Clinics and Their Strengths

KSHEMAA Prosthetics & Orthotics

KSHEMAA opened its doors in June 2023. It aims to bring top-quality, internationally recognized devices to Bengaluru. They take pride in crafting custom prosthetic and orthotic solutions and supporting users every step of the way—even helping with insurance or financial aid.

They also offer follow‑ups, workshops to help users learn how to use and care for their devices, and even counseling services for emotional support.

KARE Prosthetics & Orthotics

KARE in BTM Layout blends advanced technology with warm, personal care. Their team includes highly qualified clinicians and offers gestures like gait training and maintenance services. They partner with global names like Össur and Orthomerica to bring cutting-edge solutions to users in Bengaluru.

You can expect a full support system—from fitting to rehab and checks to upgrades.

Ottobock Bangalore Clinic

The Ottobock clinic in Koramangala is known for its world-class solutions, from the C‑Leg 4 to advanced socket technology. Along with prosthetics, they also cover wheelchairs, orthotics, and full mobility support.

They bring global standards to Bengaluru and help users stay active and independent.

SPARSH Hospital Prosthetic Services

SPARSH Hospital offers prosthetics through their Physical Medicine and Rehabilitation department. They combine custom fittings, orthoses, prostheses, and ambulation aids—all under one roof.

This makes them a helpful destination for holistic care alongside clinical support.

St. John’s Medical College Hospital

St. John’s Hospital supports several types of prostheses—like above‑elbow, lower‑limb, cosmetic arms, and more—within their PMR department.

This is a good option if you want clinical care embedded in a hospital system.

Ishaan Ortho & Spine

Ishaan Ortho & Spine delivers prosthetic and orthotic care through its OPD services. They offer upper and lower limb prosthetics and support wrists, knees, and spinal braces as well.

They focus on helping you regain movement, confidence, and quality of life—step by step.

Pricing Insights in Bengaluru

What Do Prosthetics Usually Cost?

Prices vary widely depending on the type and tech involved.

Prices vary widely depending on the type and tech involved. On Bookimed, the cost for prosthetic and orthotic services in Bengaluru averages around $2,750, which is roughly ₹2.3 lakh. The range goes from about $200 (around ₹16,000) up to $9,150 (over ₹7 lakh).

So, while some simple options are budget‑friendly, high‑end bionic limbs do cost more. It pays to ask and compare.

Hospital-Based Pricing

A platform like Vaidam shows that prosthetic legs via hospital systems often come bundled with fitting, surgery, or rehab support. Cost estimates depend heavily on the complexity and materials used—things like suction sockets and liners can affect pricing.

It’s always good to ask for a detailed breakdown of what’s included before deciding.

Using Same-Day Trials, EMIs, and Easy Plans

Do Clinics Offer Same-Day Trials?

Mumbai and Delhi have clinics that offer demo fittings—especially for ready-made options. For Bengaluru, some clinics may offer similar trials, but it’s best to call and ask. Ottobock, KSHEMAA, or KARE might let you try out basic models on the same day—especially for upper‑limb devices or standard sockets.

Payment Options and EMIs

High-end prosthetics can be expensive. Some clinics, especially private ones like KSHEMAA or KARE, may offer EMI options—breaking payments into easy monthly parts. Others may help with NGO funding or insurance paperwork. It’s always worth asking directly.

If cost is a worry, mention EMIs or ask if they help arrange financial support—many do.

What to Ask Before Visiting a Clinic

Booking and Trial Details

Check if they have same-day demos or demo limits. Ask how long fittings take—weeks for custom devices, days for standard ones. Ask about follow-up visits and how often you can return for adjustments.

On Costs & Payment

Clarify all costs—consultation, fabrication, fitting, rehab sessions, maintenance. Ask if EMI, subsidy, or insurance support exists. Request a quote in writing so you can compare easily.

Rehab and Long-Term Support

Find out if they offer training to learn how to use your limb. Ask about follow-up care—how often, for how long, and what it costs. If emotional support matters to you, check whether counseling or peer groups are available.

Summary So Far

Bengaluru offers a variety of prosthetic clinics, each strong in different areas. KSHEMAA brings compassion plus local quality. KARE blends tech with care. Ottobock offers global solutions. Hospitals like SPARSH and St. John’s offer clinical support. Costs vary—from affordable to premium—and you can explore EMIs or same-day trials by reaching out directly.

You’re making a smart choice just by reading this. Prosthetic care isn’t one-size-fits-all. It’s about finding what complements your life.

What to Expect During Your Prosthetic Journey

Your First Appointment

Walking into a prosthetic clinic for the first time can feel emotional

Walking into a prosthetic clinic for the first time can feel emotional. You might be anxious, hopeful, or even unsure of what to ask. That’s completely normal. The staff at most Bengaluru clinics understand this and do their best to make you feel safe and supported.

During your first visit, the prosthetist will sit down with you and simply talk. They’ll ask about your amputation, your health history, and your lifestyle. They may ask what kind of activities you want to do—walking, writing, driving, lifting, or maybe even running.

This is your chance to share your story. The more honest you are about your needs and expectations, the better the prosthetist can guide you. Whether you’re looking for a simple mechanical limb or a high-tech bionic one, they’ll walk you through your options gently and clearly.

Some clinics may also ask for any X-rays, surgery notes, or prescriptions you have. If you don’t have them, don’t worry—just let them know. They can often help guide you on what to bring next time.

Evaluation and Measurements

After the conversation, your prosthetist will usually examine your residual limb. They’ll look at the shape, skin condition, muscle tone, and any sensitive spots. This helps them understand what kind of socket (the part that attaches to your limb) will be most comfortable.

You’ll then go through the measuring process. This could be done manually using tape and calipers, or digitally with a 3D scanner. Some high-end clinics like Ottobock or KSHEMAA use advanced scanners to create a precise digital model of your limb.

If they’re creating a custom limb, these measurements are key. A good fit means better comfort, more stability, and less risk of skin problems.

You might also be asked to walk, stretch, or move around if possible. This helps them assess your balance, posture, and range of motion.

Choosing the Right Prosthetic

Once the measurements are complete, the prosthetist will guide you through your prosthetic options. These usually fall into three broad categories:

Cosmetic limbs – Designed to look realistic, but not functional.

Mechanical limbs – Functional but controlled through body movement.

Bionic/myoelectric limbs – Controlled by your muscle signals and offer features like grip strength, finger control, or even touch feedback.

In Bengaluru, you’ll find all three categories depending on the clinic. Clinics like KARE, Ottobock, and KSHEMAA all offer bionic solutions. Smaller centers or hospital-based clinics may focus more on mechanical or cosmetic limbs, which are more affordable and faster to deliver.

This is also the time when cost comes into the picture. Don’t feel shy about asking how much each option costs, what’s included, and what kind of payment support is available.

Some clinics will offer you demo sessions. You can try a sample hand, leg, or joint to feel the difference. This helps you make a better, more confident decision.

The Fitting Process

If you choose a ready-made limb, your fitting might happen the same day or in a couple of days. But for custom limbs, the process usually takes 1–4 weeks.

When the prosthetic is ready, you’ll return to the clinic for a trial fitting. The prosthetist will place the socket onto your limb and make adjustments based on how it feels. They’ll ask you to walk, sit, pick up objects, or perform small tasks depending on the type of limb.

This step is all about fine-tuning. If anything feels tight, loose, or uncomfortable, speak up. The team will keep adjusting until the fit feels just right.

You might need to come back a few times during the first month. Your body needs time to adjust. Even a perfect prosthetic will feel new and strange at first.

It’s like wearing a new pair of shoes—except it’s part of your body. With time, it begins to feel natural.

Learning How to Use It

Getting your prosthetic is only half the story. Learning how to use it in your daily life is just as important.

Most clinics in Bengaluru offer training sessions. You’ll work with a physiotherapist or occupational therapist who will guide you through the basics—how to wear it, remove it, clean it, and maintain it.

You’ll also practice how to walk, grab, balance, or lift—whatever your prosthetic is meant to help with. These sessions are tailored to your goals. If you’re a student, they’ll focus on writing or typing. If you’re a working adult, they may include standing, walking on uneven ground, or lifting light items.

If your prosthetic is a bionic device like Grippy™, you’ll be trained to use muscle signals to control movement. At first, this might feel strange, but most users pick it up within a few sessions. You’ll learn how to open and close your hand, adjust grip pressure, and use it safely around the home or outside.

Patience is key here. Be kind to yourself. It’s okay to feel tired, frustrated, or clumsy at the start. Every small step forward is progress.

Follow-Up Care

Your journey doesn’t end after fitting and training. Follow-up visits are important. These appointments help you stay comfortable, safe, and confident in your new limb.

You might visit once every few weeks at first, then move to once every few months. During these visits, the clinic will check your socket fit, inspect the limb for wear and tear, and see how you’re adapting.

If you notice pain, skin irritation, or trouble using the device, tell your prosthetist right away. Small issues can be fixed easily if caught early.

Some clinics also offer emotional support or connect you with other prosthetic users. These conversations can lift your spirits and give you hope. They show you that you’re not alone—and that others have walked this path too.

Real Stories from Bengaluru Prosthetic Users

Kavya’s Comeback

Kavya, a 24-year-old engineering student from JP Nagar, lost her left arm in a freak accident during a college trip. Her world turned upside down. Typing became hard. Cooking was a struggle. Her confidence dropped.

She visited KSHEMAA after finding their page online. The team welcomed her with kindness. They took the time to explain how a bionic hand could help. She got a trial, felt the grip, and broke into tears—not from sadness, but from hope.

Three months later, she’s back in class, submitting assignments, and even sketching again.

“I felt like I had a second chance,” she says. “It’s not about having a perfect body. It’s about feeling whole again.”

Mohan’s New Independence

Mohan, a 55-year-old cab driver from Whitefield, had to get his right leg amputated after complications from diabetes. He thought his driving days were over. The pain wasn’t just physical. He felt helpless.

His family found out about Ottobock in Koramangala and helped him book a consultation. After a few weeks of fittings and physiotherapy, Mohan was fitted with a below-knee prosthetic leg.

Today, he drives again—carefully, steadily, and proudly.

“My prosthetic didn’t just support my leg—it brought back my dignity,” he says.

Shalini’s First Step

Shalini, a homemaker from Indiranagar, got a cosmetic arm prosthetic from St. John’s Medical College. She wasn’t ready for a bionic hand yet, but she wanted something that made her feel normal in social settings.

The team there treated her with patience and care. They made sure the colour and shape matched her skin tone and body. She wears it proudly during family events and outings.

“It gave me confidence,” she says. “I’m not hiding my hand anymore.”

EMIs and Financial Support in Bengaluru

The Reality of Costs

Advanced prosthetics can be expensive

Advanced prosthetics can be expensive—especially bionic hands or custom microprocessor knees. Many families worry about whether they can afford it. But there’s good news: several clinics in Bengaluru are now offering EMI plans or helping users connect with support programs.

At KSHEMAA and KARE, you can ask about easy monthly payment options. These plans spread the cost over several months, sometimes even up to a year. There may be zero-interest options depending on your credit history or bank tie-ups.

It’s best to ask directly during your consultation. Many clinics don’t advertise EMI plans online, but are open to discussing them one-on-one.

NGO and Insurance Help

Some Bengaluru-based NGOs offer partial or full funding for prosthetics, especially for children, accident victims, or economically weaker sections.

Organizations like Bhagwan Mahaveer Viklang Sahayata Samiti (BMVSS) or Rotary-based groups occasionally run camps or sponsor fittings.

Private health insurance sometimes covers prosthetics—especially if it was medically necessary after surgery. It may not cover bionic options, but it’s worth checking your policy. Some hospitals like SPARSH also assist with insurance paperwork.

If you need help, ask the clinic if they can guide you. Many will write letters, share cost breakdowns, or even help you apply for support.

The Emotional Side of Recovery

Coping After Amputation

Losing a limb isn’t just about losing function—it affects how you feel inside. You may grieve. You may feel angry. You may wonder why it happened to you. These feelings are valid.

Many people in Bengaluru say the hardest part isn’t learning to walk again—it’s learning to believe in themselves again.

If you feel stuck, talk to someone. Some prosthetic clinics offer emotional counselling or group support. Speaking to another person who has gone through it can be healing.

Even short conversations can lift your spirits. You realize you’re not alone. Others have been there—and they’ve made it.

Family and Community Support

Your family plays a huge role in your healing. But sometimes, they don’t know how to help. They might hover too much or say the wrong thing, even if their heart is in the right place.

That’s why some clinics, like KARE and Ottobock, offer family education. They teach your loved ones how to support without overwhelming you. They also share do’s and don’ts to help you rebuild your independence.

The right support system can turn pain into power. It can help you not just survive—but truly live again.

How RoboBionics Helps Bengaluru Users

Made in India, Built for You

At RoboBionics, we believe advanced prosthetics shouldn’t just be for the rich. That’s why we created Grippy™, a lightweight, affordable bionic hand that’s changing lives across India—including right here in Bengaluru.

Most imported bionic hands cost over ₹10 lakh. But Grippy™ is proudly made in India, and priced between ₹2.15 to ₹3 lakh. It gives you world-class technology—without breaking the bank.

The hand uses myoelectric sensors—that means it responds to your own muscle signals. You move your muscles, and the hand opens, closes, and grips smoothly. And with our Sense of Touch™ technology, you actually feel feedback—so you know when you’re holding something.

Whether you’re holding your child’s hand, cooking dinner, or writing a letter, Grippy™ helps you do it with confidence.

Support That Goes Beyond the Product

We don’t just sell you a hand—we walk with you through the journey.

Our team works closely with prosthetic centers in Bengaluru to make fittings smooth, follow-ups easy, and training stress-free. From your first demo to final fitting, we’re there with you.

Want to see it for yourself? You can book a free demo at www.robobionics.in/bookdemo.

There’s no pressure to buy. Just try it. Ask questions. See what it feels like to move your fingers again.

A Future Full of Possibility

We know that behind every prosthetic is a human being with dreams, fears, and a story. Our job is to help you write the next chapter—one filled with strength, hope, and pride.

At RoboBionics, we’re not just building devices. We’re helping people reclaim their lives—with dignity, grace, and a whole lot of courage.

How to Choose the Right Prosthetic Clinic in Bengaluru

Start with Your Priorities

There is no perfect clinic—only the one that’s perfect for you.

There is no perfect clinic—only the one that’s perfect for you.

Begin by thinking about what matters most. Is it the location? The budget? The technology? Or maybe you’re looking for a team that explains everything slowly and patiently.

If you’re seeking advanced tech like a bionic hand, go for clinics like KSHEMAA, KARE, or Ottobock. If you prefer hospital-based care with doctors nearby, SPARSH or St. John’s might feel safer. If you’re on a tight budget or want basic mobility, even small centers can do a great job.

Knowing your own priorities makes the search easier.

Visit More Than One Clinic

It’s okay to meet more than one prosthetist. Each clinic has its own way of working, its own pace, and its own vibe.

Some may focus more on high-tech fittings. Others may take a more emotional, step-by-step approach. Visiting a few helps you feel what’s right. Listen to how the staff talks to you. Notice if they rush or if they care.

You’ll know when you’ve found a team that sees you as a person, not just a case.

Ask the Right Questions

During your visits, ask questions like:

How long have you been fitting prosthetics?

What types of limbs do you offer?

Do you provide training and follow-up care?

Do you offer EMIs or insurance help?

Can I try a demo or get a second opinion?

A good clinic won’t be bothered by these questions. In fact, they’ll be glad you asked. Because when you’re informed, your chances of success go way up.

Closing Thoughts: You Deserve a Full Life

If you’ve read this far, it means you care deeply—either about yourself or someone you love. That alone shows strength.

Yes, losing a limb is hard. But it’s not the end. With the right support, it can be a new beginning.

You don’t have to feel “less than” or live with limits. You don’t have to accept a life of hiding or hurting. Bengaluru has clinics, teams, and people who want to see you walk, move, work, and smile again.

You just need to take the first step.

Ready to Try a Bionic Hand?

If you or someone you know is looking for a reliable, affordable bionic hand in Bengaluru, Grippy™ from RoboBionics could be the answer.

Our device is:

• Lightweight
• Affordable
• Easy to learn
• Controlled by your own muscles
• Built right here in India

With 60 out of 64 parts made locally, it’s designed for Indian users—strong, smart, and simple to use.

Want to try it?

Book a free demo today at www.robobionics.in/bookdemo.
There’s no pressure. No long process. Just a friendly team ready to help.

It’s never too late to start over. With the right prosthetic, you can reclaim your freedom, your confidence, and your joy.

Let’s take the next step—together.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.