Fitting Patients with Smart Prosthetics: What Changes with Adaptive Systems

Fitting Patients with Smart Prosthetics: What Changes with Adaptive Systems

Fitting a prosthetic isn’t what it used to be.

In the past, most prosthetic fittings focused on making sure the device stayed on, didn’t hurt, and moved when the user told it to. That’s still important—but with today’s smart prosthetics, there’s a new layer to think about.

Now, the prosthetic is not just responding. It’s adapting. It’s learning how the user moves, how their muscles behave throughout the day, and how their brain wants to control the limb.

This changes everything.

As a clinician, your role is no longer just about matching a socket or aligning components. You’re helping shape the relationship between brain and device. And how well you guide that relationship—especially early on—can make or break the user’s long-term success.

In this article, we’ll walk through exactly how smart, adaptive systems are changing the fitting process. We’ll look at how they affect everything from initial assessments to patient expectations, training, follow-ups, and daily use.

If you’ve ever asked, “What makes fitting adaptive prosthetics different?”—this guide is for you.

The Big Shift: From Static to Adaptive

What Traditional Fitting Focused On

In traditional prosthetic fittings, the goal was to align and stabilize.

In traditional prosthetic fittings, the goal was to align and stabilize.

Clinicians spent most of their time getting the socket right, tuning the position, and testing basic movements like grip or flex.

Once the prosthetic worked consistently with a few signals, the job was considered mostly done.

Training involved showing the user how to fire specific muscles to get the hand to open or close. Everything followed a fixed pattern.

It worked—but only to a point.

Many users found the systems frustrating. Movements had to be exact. If the signal was weak or delayed, the hand didn’t respond. If it responded incorrectly, the user had to try again—again and again.

How Adaptive Systems Are Changing the Landscape

Smart prosthetics change the rules.

They use adaptive control, which means the system isn’t fixed. It changes based on how the user performs. It learns. It gets better at understanding how the user wants to move.

This changes what fitting looks like.

Instead of just testing the device’s response, clinicians now need to observe how the user and the device interact—almost like watching two people learn to dance together.

The goal becomes less about control, and more about connection.

That connection is subtle at first. But when supported right, it grows stronger every day.

Rethinking the First Fitting Session

Slowing Down to Listen, Not Just Adjust

With adaptive prosthetics, the first session is no longer just about tightening straps and checking muscle signals.

Now it’s about listening—to the patient, to the device, and to how they’re beginning to understand each other.

You’ll spend more time helping the user explore movements. Let them try gripping different objects. Let the system gather data.

Even if movements aren’t perfect, that’s okay. The smart system is already adjusting in the background.

Your job becomes guiding, observing, and reinforcing small wins.

This is less mechanical, and more human.

Setting New Expectations From Day One

Most patients have no idea that their prosthetic will learn along with them. They expect it to either work or not.

So it’s important to set the tone early.

Say things like, “This hand will get better at reading your signals over time. You don’t need to be perfect—just consistent.”

This reduces stress. It encourages the patient to keep trying, even when results seem small.

It also builds trust, which is the foundation for everything that follows.

The Clinician’s New Role in Smart Fitting

From Adjuster to Interpreter

In a traditional fitting, your main role was adjusting alignment

In a traditional fitting, your main role was adjusting alignment, managing pressure points, and fine-tuning control settings.

But with adaptive systems, your role shifts.

Now, you’re not just adjusting hardware—you’re interpreting interaction.

You’re watching how the patient’s brain, body, and bionic limb begin to sync. You’re helping the prosthetic understand the patient—and helping the patient understand the prosthetic.

This means asking different questions:

“How did that feel?”

“Did that grip happen when you expected it to?”

“What felt easy? What felt off?”

You become a kind of translator between human and machine.

And the better you get at noticing these micro-moments, the faster the user adapts.

Coaching Emotional Confidence

Another big shift is that you’re no longer just guiding movements—you’re coaching confidence.

The adaptive system will do its part. But it still needs the user to stay engaged, consistent, and hopeful.

That’s where you come in.

When a user frowns after a misfire, you say, “Actually, that’s good—the hand is adjusting. Keep going.”

When they seem tired, you say, “Even this effort is helping it learn.”

The right words build belief.

And belief is what keeps someone going—even on hard days.

Patient Learning Looks Different Now

Adaptive Systems Reduce the “One Mistake = Failure” Pattern

In older systems, if the user didn’t send exactly the right signal, nothing happened. Or worse, the wrong thing happened.

This taught the brain to hesitate. To second-guess. Sometimes to give up.

Smart prosthetics don’t punish inconsistency the same way. They adapt. They soften the edges. They make small mistakes part of the learning process.

This changes how users learn.

Instead of thinking, “I have to be perfect,” they start thinking, “The more I try, the better it gets.”

That mindset keeps the brain flexible, open, and engaged—which is exactly what neuroplasticity needs to thrive.

Early Wins Come Quicker—and Matter More

Even a simple motion, like grasping a ball or holding a cup, can feel like a breakthrough when it happens with ease.

Adaptive systems allow those wins to come faster—because the device helps meet the user halfway.

As the clinician, it’s your job to celebrate these wins out loud.

Say, “That grip felt smooth. Did you notice how you didn’t have to try as hard?”

Pointing out progress builds momentum. And momentum builds habit.

Long-Term Use Starts During the First Fit

Building Habits, Not Just Movements

With adaptive systems, the most important work begins early

With adaptive systems, the most important work begins early—but its effects are seen months later.

Every small success, every consistent use of a signal, becomes part of a habit.

And once the brain starts recognizing the bionic hand as part of the body, that habit sticks.

Your role during fittings is to create space for these patterns to form.

This could mean giving the patient time to repeat one task many times. Or simply helping them stay relaxed while the system continues learning from their effort.

Think of it less as “training the hand,” and more as “training the brain to trust the hand.”

Adaptive Systems Make Practice Feel More Rewarding

One reason patients abandon prosthetics is because training feels repetitive and unrewarding.

Adaptive systems change that.

Each time the user tries something, the device improves. That progress, even if subtle, gives the brain a reason to keep practicing.

Over time, this leads to stronger emotional investment.

And that’s the secret to long-term use—not just technical fit, but personal connection.

Follow-Up Looks Different Too

You’re Not Just Fixing Problems. You’re Guiding Progress

In traditional care models, follow-ups were mostly reactive.

Something wasn’t working—alignment, function, comfort—and the patient came in.

With adaptive prosthetics, follow-ups become more proactive.

You’re checking in to see how the relationship between user and device is developing.

Is the hand responding more smoothly?

Is the patient experimenting with new tasks?

Is there hesitation or frustration in their tone?

These signals help you guide the next steps.

Follow-up becomes less about fixing and more about coaching.

Data-Driven Adjustments Make Care Smarter

Some smart prosthetic systems, including Grippy™, can track user data: usage frequency, muscle signal strength, grip types used.

As a clinician, you can use this data to personalize support.

If you see that a patient is using only one type of grip, you can introduce a new challenge.

If activity is dropping off, you can reach out before abandonment happens.

This turns care into a living, breathing system—just like the prosthetic itself.

Shifting How Clinics Operate and Grow

Adaptive Systems Require a Team Mindset

Smart prosthetics don’t just change how the user adapts

Smart prosthetics don’t just change how the user adapts—they change how your clinic functions.

Now, your prosthetist, therapist, and rehab team need to be aligned on one goal: helping the brain and bionic hand work together, every day.

This means your training sessions should involve more communication. Therapists must know what stage the adaptive control is at. Clinicians must understand how muscle signals are evolving. Everyone must keep an eye on emotional readiness.

Think of the fitting process as a shared journey—one that calls for teamwork, not silos.

When your clinic functions like this, patients feel more supported. They’re more likely to trust the system. And they’re more likely to succeed.

Patient Satisfaction Starts With Experience, Not Just Fit

In the past, success was measured mostly by fit and function.

Now, it’s also measured by experience.

Does the patient feel understood?

Do they trust the device?

Do they believe they’re improving?

These emotional markers are just as important as physical ones—and adaptive systems give you more chances to shape them.

By celebrating small progress, encouraging exploration, and using clear, kind language, you’re helping your patient form a strong emotional bond with their prosthetic.

This kind of care creates higher satisfaction—and that leads to more word-of-mouth, more trust, and more growth for your clinic.

Smart Prosthetics Help Your Clinic Stay Future-Ready

Technology in prosthetics is advancing fast.

What’s optional today—like adaptive control or sensory feedback—may be standard tomorrow.

By integrating adaptive systems now, you future-proof your clinic. You become known as a place that embraces progress, puts patients first, and offers tools built for real-life success.

That reputation matters.

It attracts patients who are looking for more than just a device. It brings in referrals from doctors, therapists, and rehab centers. And it prepares your team to lead, not follow, in the evolving field of bionic care.

Practical Tips for Fitting Smart Prosthetics with Confidence

Focus on Personalization First, Then Precision

Adaptive systems give you more room to explore how each user moves, thinks, and reacts.

Take advantage of that.

Before diving into advanced settings, spend time understanding the patient’s habits, lifestyle, and physical comfort level.

Ask, “What kinds of activities do you want this hand to help with?”

Start with tasks that feel meaningful to them—something as simple as opening a lunchbox or holding a mobile phone.

As their brain becomes more confident, the system will catch up. And that’s when you can fine-tune movements.

Fitting smart prosthetics is a balance between art and science. Personalization always comes first.

Use Everyday Tasks to Build Skill

The best training doesn’t happen on a clinic table—it happens in real life.

Encourage patients to practice with real items they use every day.

Give them one task to try between sessions. Maybe it’s brushing their hair or holding a spoon.

Then, ask how it felt—not just physically, but emotionally.

This conversation deepens their awareness of progress. It also gives the system more chances to adapt to natural movement.

Make Follow-Up Meaningful

Each follow-up is a chance to reinforce trust between user and device.

Ask questions like:

“What feels easier this week?”

“Did anything surprise you about how the hand responded?”

“Is there something new you’d like to try?”

These open-ended conversations do more than gather data. They help the patient feel seen and heard.

And when they feel heard, they keep showing up. They keep practicing. They keep moving forward.

Creating a Smart Fitting Environment That Scales

Streamline Your Clinic for Adaptive Success

Introducing smart prosthetics into your workflow

Introducing smart prosthetics into your workflow is not just about updating equipment. It’s about rethinking how your clinic operates—so that every stage of patient care supports adaptation.

Start by evaluating your intake and evaluation process. Are you capturing enough detail about the patient’s lifestyle? Do you ask about hobbies, goals, and daily routines?

These insights help you prioritize the kinds of movements that matter most to the user.

With adaptive systems, you don’t need to force a preset training script. You can design a flexible, personalized roadmap that helps both the prosthetic and the brain learn together.

A streamlined intake system—backed by clinical templates and behavior-based forms—helps you plan smarter and save time across every fitting.

Train Staff to Think Neurofunctionally

Every clinician on your team should understand how adaptive bionics influence brain behavior.

You don’t need to turn your staff into neuroscientists. But simple training sessions around topics like neuroplasticity, signal consistency, and user motivation can have a huge impact.

Teach your staff to spot when a patient’s mental fatigue is affecting performance. Help them practice encouraging language that supports learning, not just performance.

When your team knows how to support both the mechanical and the neurological journey, your clinic becomes more than a place for fittings. It becomes a space for transformation.

This builds loyalty—not just from patients, but from referring doctors, therapists, and hospitals who want to send clients somewhere they’ll be understood.

Rethink the Follow-Up Model as an Experience

Traditionally, follow-ups are for fixing problems: discomfort, poor fit, or device malfunction.

But with adaptive systems, follow-ups are more like coaching check-ins. Each session is an opportunity to nudge the brain–hand relationship in the right direction.

That means you can redesign your follow-up schedule to feel more like a progress pathway.

Instead of saying, “Come back if something goes wrong,” say, “Let’s see how your hand is learning next week.”

This encourages proactive visits—and builds a long-term relationship.

You can even offer tiered check-ins, like a 10-minute virtual call for quick progress updates or a 30-minute session for grip retraining.

Smart follow-ups reduce abandonment, increase satisfaction, and give you valuable data on your patients’ journey.

Use Progress Journals and Digital Logs for Smarter Decisions

One of the simplest ways to improve long-term outcomes with smart prosthetics is by introducing basic tracking tools.

Give each user a simple progress journal—a place to write down small successes, feelings, and tasks they’ve tried.

Even better, integrate digital logging into your clinic’s follow-up flow.

These logs help you spot patterns. You can see which patients are plateauing, which ones are thriving, and where to apply extra support.

It also makes every training session more productive, because you’re not guessing. You’re responding to real trends.

When data guides your fitting strategy, outcomes improve.

Build Partnerships with Physical Therapists and Mental Health Professionals

Smart prosthetics don’t just involve motion—they involve memory, identity, and emotion.

That’s why it’s wise to build partnerships with physical therapists who understand neuroadaptive training and mental health professionals who can support emotional adjustment.

With adaptive systems, the line between technical and psychological success is blurred.

A patient who feels seen and supported emotionally is far more likely to stick with training, trust the device, and use it consistently.

You don’t need to add these services in-house. You just need a referral network you trust.

This builds credibility for your clinic and gives you more tools to ensure your patients succeed in the long run.

Educate Patients with the Right Tools

Your patients want to understand their new hand. But they don’t want a lecture—they want clarity.

Create or offer short, easy-to-read guides that explain the basics of adaptive control, muscle signals, and bionic learning.

Use diagrams and analogies instead of tech jargon.

Better yet, use videos or demos during fittings to show what learning looks like. A quick 30-second clip showing how the device responds to a gentle signal can often be more helpful than a five-minute explanation.

When users understand what their prosthetic is doing, they become more curious and engaged.

And when they’re engaged, they learn faster, adapt better, and stick with it longer.

Robobionics: Empowering Clinicians with Smarter Tools

Grippy™—Designed to Listen, Learn, and Support

At Robobionics, we believe that smart technology should feel simple.

At Robobionics, we believe that smart technology should feel simple.

Our flagship product, Grippy™, is a bionic hand designed to give patients natural movement without overwhelming complexity.

It’s powered by myoelectric signals and shaped around the Indian lifestyle—from eating with hands to performing intricate everyday tasks.

What makes it truly special is how it adapts.

Grippy™ uses adaptive control to learn how the user moves over time. That means fewer misfires, smoother control, and faster comfort.

It doesn’t expect perfection. It expects growth.

And it’s built to support both the user and the clinician every step of the way.

Tools That Help You Guide, Not Guess

Alongside the device, we offer training resources and a gamified rehabilitation app.

The app turns practice into play. Patients can try hand gestures in a fun environment, which keeps them engaged and gives your clinic useful data.

You’ll know what tasks they’re struggling with, what they’re excelling at, and how to tailor the next visit.

This makes your fittings more informed, more personalized, and more likely to succeed.

Support That Stays With You

We don’t believe in one-time fittings.

We believe in lifelong care.

Robobionics partners with clinics across India to provide ongoing support, training refreshers, and help with complex cases.

Our team works closely with yours—not just to deliver great devices, but to ensure your patients get the best results possible.

If you’d like to schedule a free demo or learn more about how Grippy™ fits into your clinic’s care model, you can book one here:
https://www.robobionics.in/bookdemo

Final Words: Fit With Care, Fit With Purpose

Smart prosthetics aren’t just about better hands. They’re about better lives.

When you fit a bionic hand that adapts, you give the user more than motion. You give them confidence, independence, and hope.

And you give their brain a second chance to learn, connect, and grow.

That process doesn’t start with a socket or a signal.

It starts with you—the clinician, the guide, the one who says, “We’re going to make this work for you.

At Robobionics, we’re proud to walk alongside you in that journey.

Together, we’re not just changing fittings.

We’re changing futures.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.