What Is Adaptive Control in Prosthetics – And How Do You Make It Work for Your Patient?

What Is Adaptive Control in Prosthetics – And How Do You Make It Work for Your Patient?

Helping someone use a prosthetic hand is no longer just about fit and grip.

Today’s smart bionic limbs come with something new—adaptive control. This feature allows the prosthetic to learn from the patient’s movements and adjust how it responds. It’s like teaching the hand how the user wants to move, one signal at a time.

But here’s the truth: even the most advanced system won’t help if it’s not guided the right way.

That’s where you, the clinician, come in.

In this article, we’ll explain what adaptive control really means in simple terms. More importantly, we’ll show how you can make it work for your patients—so they feel more confident, more capable, and more connected to their new hand.

Let’s start by understanding how adaptive control is different from older systems—and why it matters now more than ever.

Understanding Adaptive Control in Modern Prosthetics

From Mechanical Response to Intelligent Reaction

In traditional prosthetic systems

In traditional prosthetic systems, a muscle signal triggered a specific action.

If a user flexed a certain muscle, the hand would open or close. It was a basic cause-and-effect relationship—one action, one outcome.

But that method had limits. Movements felt rigid. Small variations in muscle control often led to errors. And any inconsistency could frustrate the user.

That’s where adaptive control changes the game.

Now, the system listens to the patterns behind each signal. It learns how the user naturally moves, even when those movements are soft, slow, or a little shaky. Over time, the prosthetic starts to adjust its own behavior to match what the user meant to do—not just what they managed to signal.

It’s no longer just a hand reacting. It’s a hand that’s learning.

Why It Matters for Your Patients

The biggest challenge for many amputees isn’t technology—it’s trust.

They need to trust that the prosthetic will do what they want. They need to believe that if they try, the hand will listen.

Adaptive control makes that trust possible.

When a patient sees that their hand is improving with them, not against them, they feel encouraged to keep practicing. They get small wins early. And those wins build into long-term success.

You, as the clinician, can guide this learning curve. But first, you need to help your patient understand how adaptive control works in the simplest possible terms.

Let’s look at how to do that next.

Explaining Adaptive Control to Your Patient

Make It Feel Familiar, Not Technical

The word “adaptive” might sound complicated, but the idea is simple.

You can say, “This hand doesn’t expect you to be perfect. It’s designed to learn how you move—and adjust to you.”

Use comparisons that make sense. For example, compare the hand to a smartphone that gets better at predicting what you type or a car seat that remembers the driver’s position.

This kind of language turns complex technology into something your patient can relate to.

When they feel like they understand it, they’re more willing to use it—and trust it.

Show, Don’t Just Tell

During early training, show patients how the system responds differently over time.

Let them see how the hand reacts when their muscle signals are soft, then again after more repetitions.

You can say, “See how it’s smoother now? That’s the hand learning how you move.”

These little moments become milestones.

When patients see progress, they believe in it. And when they believe in it, they practice more—and get better faster.

What Adaptive Control Needs From the User

Consistency Over Precision

One of the biggest myths patients

One of the biggest myths patients carry is that they have to be precise every time.

That’s not true. Adaptive systems don’t expect perfect signals. They expect consistent attempts.

You can explain this by saying, “Even if your signal is a bit off, the hand still picks it up and learns. The important thing is to keep trying in the same way.”

This lowers anxiety. It gives them permission to fail without fear.

And that’s exactly what the brain needs for learning to take root.

Daily Use Is the Best Training

Rehab sessions matter—but real-life use matters more.

Encourage your patient to use the hand for simple tasks at home. Opening a bottle cap, picking up coins, holding a toothbrush.

Each task sends new information to the system. The more they use it, the smarter it gets.

You can say, “Every little movement is a signal. Every signal teaches the hand something new.”

That way, patients don’t feel like they have to “train.” They just have to live—and let the learning happen naturally.

Coaching Adaptive Control in the Clinic

Start With Movements That Matter to the Patient

Smart prosthetics are most powerful when connected to real life.

So during early fittings, instead of rehearsing generic movements, start with tasks the patient cares about.

Ask, “What do you miss doing most?” or “What’s something small you’d love to try again?”

It might be stirring tea, opening a bag, or buttoning a shirt.

These emotionally charged actions activate the brain more deeply—and help the prosthetic learn in a way that’s rooted in purpose.

Even if the task is complex, break it down into simpler motions. Let the user feel success early.

This builds emotional connection. And emotional connection accelerates adaptation.

Repeat Movements Often—but Keep Sessions Light

Adaptive systems learn best through repetition.

But repetition doesn’t mean long, draining sessions.

Instead, keep sessions short and focused. Let the user try the same action multiple times—gripping, releasing, rotating—while watching how the system adjusts.

Between each attempt, check in. Ask, “What felt easier? What changed?”

This back-and-forth reflection helps the user recognize learning in real time.

They stop seeing practice as effort—and start seeing it as progress.

Handling Early Setbacks with Confidence

When Signals Feel Off, Normalize It

Every user will have moments when the hand doesn’t respond the way they expect. This can feel like failure.

As the clinician, your job is to reframe it.

Say, “That’s totally normal. Your hand is still getting to know you.”

This turns frustration into feedback.

It also reminds the patient that adaptation isn’t about being right—it’s about showing up again and again.

That message can make the difference between someone who quits and someone who pushes through.

Celebrate Even Small Improvements

Sometimes, progress isn’t obvious.

Maybe the grip is a bit smoother. Or the user reached for something with less hesitation.

Call it out. Celebrate it.

Say, “That’s improvement. That tells me your brain and hand are starting to talk to each other.”

These moments reinforce belief. And belief leads to habit.

Encouraging Use Outside the Clinic

Make Daily Routines Part of Therapy

The magic of adaptive control doesn’t just happen in therapy sessions—it unfolds in everyday life.

Simple daily tasks like holding a cup, peeling a fruit, or using a mobile phone become valuable training moments. They provide natural repetition, low-pressure conditions, and familiar objects that make the user more confident.

As a clinician, encourage your patient to turn these daily actions into informal practice. You might suggest they start their morning by using the hand to hold a toothbrush, even if the grip isn’t perfect. Or ask them to try carrying light grocery bags using the hand for support.

These small actions offer two wins. First, they give the adaptive system more data to learn from. Second, they help the brain accept the hand as part of the body—not a tool that’s used occasionally, but something that’s there all the time.

This sense of ownership is what keeps users motivated.

Use Positive Language to Guide Behavior

How we speak to patients shapes how they see their own progress. That’s why adaptive control training should be accompanied by language that supports growth.

Instead of saying, “You didn’t get that grip quite right,” say, “That was closer than before—your hand is learning.”

This subtle shift keeps the user’s attention on what is working, even if the movement isn’t perfect yet. It also builds resilience, so they’re more likely to keep practicing without fear of failure.

Patients are not just adapting to a device—they’re learning to trust a process that unfolds slowly. And they need reassurance at every step.

Creating a Long-Term Plan for Adaptation

Set Realistic Milestones That Build Momentum

Adaptive systems work best over time.

Adaptive systems work best over time. But many patients want fast results. That’s why it’s important to create milestones that are realistic, personal, and encouraging.

Instead of aiming for “full grip control” in one month, start with milestones like “hold a cup steadily for five seconds” or “successfully open a drawer.”

These micro-goals are easy to track and celebrate. They also build a rhythm of accomplishment that the brain responds to.

When the patient starts seeing results they didn’t expect—even small ones—they begin to trust the system. And more importantly, they begin to trust themselves again.

That emotional shift is a turning point in every fitting journey.

Revisit Settings and Patterns as Skills Improve

Adaptive control is not static. As the user gets better, the system continues learning and adjusting.

This means that the control settings you started with may need tweaking over time. Grip speeds may be increased. Signal thresholds may be reduced. Pattern recognition may need retuning.

Schedule regular reviews not just for mechanical fit, but also to refine how the hand is behaving in the real world.

Ask your patient what feels too slow or too sharp. Watch their movement and see where they hesitate.

When you make small refinements in response to real feedback, the hand feels more natural—and the user becomes more engaged in the process.

Fine-Tuning Adaptive Control for Better Outcomes

Understand When to Step In—and When to Step Back

One of the biggest changes clinicians must make when working with adaptive systems is shifting from constant correction to active observation.

In earlier prosthetics, every misstep needed correction. But with adaptive control, some “mistakes” are actually helpful. They give the system new data to learn from.

That means your role becomes more about knowing when to intervene. If a user repeats a wrong motion three or four times and becomes frustrated, that’s your cue to step in.

But if the system is clearly learning and adjusting, allow the user to explore.

This approach not only respects the natural learning curve—it also helps the patient build autonomy. They stop relying solely on your instructions and start experimenting on their own.

And that self-guided exploration is what creates deep learning.

Don’t Rush to Max Settings or Advanced Modes

It’s tempting to activate all of a smart prosthetic’s features early on—especially if the patient seems enthusiastic or if the system can technically support it.

But adaptive learning is like climbing stairs. Skipping steps may lead to confusion or burnout.

Start with a limited range of movements and a comfortable grip speed. As the user gains control and consistency, gradually introduce more advanced functions.

This slow reveal keeps the patient from feeling overwhelmed and allows the system to solidify foundational learning first.

In the long run, this method leads to better mastery and fewer troubleshooting sessions.

Reinforcing Learning with the Right Environment

Involve Family or Caregivers in the Process

A supportive environment plays a big role in prosthetic success.

A supportive environment plays a big role in prosthetic success. When a family member understands how adaptive control works, they’re better equipped to help the user practice and stay motivated.

Invite them to one or two fitting sessions, if the patient is comfortable. Demonstrate how small signals control the hand, how repetition helps the system adapt, and how emotional support makes a difference.

You can also show them how to celebrate wins: a steady grip, an object held without shaking, or even a confident reach.

When everyone around the user is on the same page, the chances of long-term engagement increase dramatically.

Create a Simple Home Practice Plan

Between clinic visits, many users struggle with what to do.

You can help by providing a short, focused home practice guide—one that doesn’t feel like homework but feels achievable.

For example, ask them to use the bionic hand for just three tasks a day: maybe brushing hair in the morning, holding a cup at lunch, and opening a door handle in the evening.

Each task should take less than five minutes. The goal is not perfection—it’s repetition with purpose.

These short routines keep the brain-device connection active without adding pressure. And that gentle rhythm keeps users on track.

Sustaining Long-Term Success With Adaptive Control

Think Beyond the Device—Build a Relationship

By the time a patient is comfortable using their bionic hand

By the time a patient is comfortable using their bionic hand, it’s easy to assume the work is done. But this is where true success begins.

Long-term acceptance doesn’t come from the hand alone. It comes from how the user feels about the hand.

Do they see it as a tool? Or as a part of themselves?

The goal is for the prosthetic to stop feeling like “something extra” and start feeling like “something mine.”

You, as the clinician, play a crucial role in that shift.

During every follow-up, continue reinforcing their ownership. Say things like, “You’ve taught the hand so much already,” or “You’ve come a long way—it’s clear this hand is yours now.”

This emotional reinforcement makes adaptive control more than a feature. It makes it a relationship the user is proud of.

Track Progress Over Time—Then Reflect On It

Sometimes, the learning is slow and subtle. The user may not notice how far they’ve come.

Create a system to track visible milestones: the first time they held a spoon, the first time they shook someone’s hand, the first time they picked up something fragile.

Log these events and revisit them during future visits.

Saying, “Look where you were six weeks ago,” turns invisible growth into something real.

It also renews motivation, especially during plateaus or periods of low confidence.

This reflection isn’t just about celebrating—it’s about reminding the user that they are evolving, even when it doesn’t feel like it.

Teach Patients How to Self-Coach

Eventually, users will be on their own. No daily sessions, no frequent check-ins.

That’s why it helps to teach them how to coach themselves.

During sessions, model how to stay curious instead of critical. When a motion doesn’t work, say, “Interesting. Let’s try again and notice what’s different.”

Encourage them to use this same tone when they practice alone.

Self-coaching turns frustration into feedback. It helps them stay in the mindset of learning, even years after their first fitting.

You can also introduce short affirmations or prompts they can use when practicing at home. For example:

  • “What worked better today than yesterday?”
  • “What did I notice about the grip this time?”
  • “What surprised me about how the hand moved?”

These small mental shifts help maintain engagement long after the novelty wears off.

Remember: Life With a Prosthetic Evolves

A user’s needs change over time. What was once a milestone becomes part of their routine. New challenges appear—jobs, hobbies, family roles.

As these shifts happen, their adaptive prosthetic must evolve with them.

Encourage patients to return for a tune-up or reassessment every 6–12 months. Not because something’s broken—but because growth deserves support.

This mindset turns your clinic into a trusted ally, not just a place that “fixed a problem.”

And when patients know they can come back for guidance—not judgment—they’re more likely to reach out before problems grow too big.

Adapting the Clinic to Support Adaptive Control

Redesign Your Care Model Around the Patient Journey

Most prosthetic clinics are set up for traditional fittings

Most prosthetic clinics are set up for traditional fittings: evaluation, fabrication, alignment, training, follow-up.

But adaptive control introduces something new—it turns each fitting into an ongoing learning partnership.

To keep up, your clinic may need to redesign parts of the care model.

Instead of front-loading most of the work into the first few sessions, consider spreading milestones across multiple stages of adaptation. Give more weight to the first few months of real-life use, not just to the first fitting itself.

Offer multi-phase care packages that include follow-ups at 1 week, 1 month, 3 months, and 6 months. These aren’t just check-ins—they’re structured moments for reassessment and recalibration.

When you treat the user’s journey as something long and layered—not just a transaction—you build deeper loyalty and better results.

Create Feedback Loops Within Your Team

Adaptive systems work best when everyone is in sync. This includes prosthetists, therapists, rehab specialists, and even front-desk staff.

Set up internal check-ins to share what you’re seeing from patients—what’s working, where they’re stuck, how their mindset is shifting.

A physical therapist may notice something about how a patient grips that you didn’t catch in your session. A receptionist might overhear a user expressing frustration or pride after a visit.

These insights help your team adjust care in real time.

When the full team is aligned, patients don’t feel like they’re seeing different people. They feel like they’re supported by one united system that truly understands them.

Educate Referring Doctors About Adaptive Control

Many general physicians, surgeons, and physiatrists aren’t fully aware of how adaptive bionics work—or how different the fitting process is today.

This is a missed opportunity.

Take time to create a simple handout or presentation for your referral network. Focus on how adaptive control improves long-term use and patient satisfaction.

Let them know your clinic specializes in this new kind of care, and that your team is trained not just in fitting, but in long-term integration.

Referring doctors appreciate when their patients return with good outcomes. They remember who helped make that happen.

And that trust grows your clinic—not through marketing, but through word of mouth backed by real, lasting results.

Conclusion: The Future of Prosthetics Is Human-First

Adaptive control is a breakthrough in prosthetic care—but not because of what the technology can do on its own.

Its power comes from how it fits into the user’s life. How it listens, adjusts, and becomes something they can rely on.

And that process doesn’t happen in isolation. It happens with your help.

As a clinician, you’re not just fitting a hand. You’re guiding someone through a completely new way of moving, feeling, and living.

Every small success builds trust. Every word of encouragement shapes belief. Every gentle nudge toward trying again helps form the brain–device connection that makes adaptive control truly work.

At Robobionics, we’re proud to stand beside you in that journey. With products like Grippy™, tools like our gamified rehab app, and partnerships with clinics across India, we’re making advanced prosthetics more personal, more accessible, and more powerful than ever.

If you’re ready to explore what adaptive systems can do for your patients, we’d love to show you.
Book a demo with us here.

Because when technology adapts to people—not the other way around—lives change.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

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Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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If you have any questions about our Returns and Refunds Policy, please contact us:

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

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4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

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5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
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 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

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6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

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13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.