Travel & Stay for Fitting: Total Trip Cost Calculator

Travel & Stay for Fitting: Total Trip Cost Calculator

When someone decides to get a prosthetic, most people focus only on the device itself—how it looks, how it works, and how much it costs.

But there’s another part that often gets missed.

The travel. The stay. The food. The time away from home.

For many families in India, especially those coming from smaller towns or rural areas, getting a prosthetic means traveling to a city. It means staying in a hotel or lodge. It means managing daily meals, transport, and maybe even taking time off work.

These costs add up. And if you don’t plan for them, they can hit hard—right when you’re already dealing with big changes.

That’s why we’ve created this guide.

We’re going to walk you through everything you need to know about the real cost of traveling for a prosthetic fitting. From train tickets to meals to hidden costs no one warns you about.

By the end, you’ll be able to plan your trip better, avoid last-minute stress, and even calculate your total trip budget before you go.

Let’s begin.

Why Travel Is Often Necessary for Prosthetic Fitting

Specialized Fittings Aren’t Always Local

n many parts of India, especially rural and semi-urban areas

In many parts of India, especially rural and semi-urban areas, prosthetic services are limited.

Even if you can find a clinic nearby, it might not offer advanced fittings or custom socket design.

Prosthetic fitting is a specialized process. It often needs expert prosthetists, high-tech equipment, and trial rooms that many small clinics don’t have.

This is why many patients need to travel to cities like Pune, Mumbai, Delhi, or Bengaluru.

Fitting Requires Multiple Appointments

Getting a prosthetic is not a one-day job.

There’s an assessment. Then a socket trial. Then the actual fitting. Then final adjustments. And sometimes, training sessions afterward.

Each step may be spread across several days.

Some people try to complete the process in one visit. But in most cases, it takes at least 3 to 5 days.

That means staying in the city, arranging food, transport, and taking time off from work or school.

Planning ahead for all this saves you from running around last minute.

Total Trip Cost Breakdown: Where the Money Goes

Travel to the City

The first big cost is reaching the city where your prosthetic center is located.

If you’re coming by train, a second-class ticket may cost ₹300–₹1000 one way, depending on the distance.

If you’re traveling by bus, the cost may be slightly higher or lower, based on comfort and speed.

By car, fuel, tolls, and wear-and-tear can total ₹2,000–₹5,000 for a round trip from nearby towns.

If you’re coming from far away or another state, a flight may be needed. Budget airlines can offer one-way fares from ₹2,000–₹6,000, depending on the season.

Don’t forget: some people also pay for a caregiver or family member to travel with them.

This doubles the cost, but is often necessary for comfort and support.

Local Transport

Once you reach the city, you’ll need to move between the railway station, hotel, and prosthetic clinic.

Auto-rickshaws or taxis may cost ₹50–₹300 per trip, depending on distance.

If you’re using app-based cabs like Ola or Uber, surge pricing can push rates higher.

Over 4 to 5 days, local transport alone may cost ₹800–₹2,000.

Some prosthetic centers (like RoboBionics) are located in well-connected areas and can guide you on the cheapest local travel options.

Stay and Lodging

This is usually the biggest part of your trip cost after travel.

Lodges and guest houses near hospitals or clinics usually charge ₹600–₹1,500 per night for a basic non-AC room.

Budget hotels range from ₹1,000 to ₹2,500 per night for AC rooms with better cleanliness and services.

For a stay of 3 to 5 days, your total lodging cost may be anywhere from ₹2,000 to ₹10,000.

If you’re staying longer due to custom fittings or multiple sessions, this cost can go even higher.

Some clinics help book affordable lodges or may offer nearby accommodation at a discount. Always ask in advance.

Meals and Daily Essentials

Eating out three times a day can add up quickly.

Even basic meals in cities cost ₹100–₹150 per person, per meal.

If you stay for 5 days, meal costs for one person can easily go over ₹1,500.

Add tea, water bottles, snacks, and essentials like soap or medicines—and your daily cost rises further.

To save money, many families carry dry snacks, home-cooked items, or book stays with small kitchens where they can cook simple meals.

This takes planning—but saves a lot in the long run.

Missed Work or School

This is one of the hidden costs people don’t talk about enough.

When a parent, child, or breadwinner travels for a fitting, they may miss workdays. That means lost income.

If the child misses school, it may affect studies or exam prep.

For some families, missing 3–5 days of work can mean ₹2,000 to ₹10,000 of lost earnings.

If you’re self-employed or running a small business, the cost may be even more.

Planning your trip during a low-work period or school holiday helps reduce this impact.

Understanding the Fitting Process: Why You Need Multiple Days

Day 1: Evaluation and Consultation

The first day is usually for checking your limb, taking measurements, and discussing your needs.

You may also try some demo prosthetics to understand grip, weight, and size.

This session helps the prosthetist decide the right socket, hand type, and fit for your body.

You don’t need to stay long on this day—but you must be well rested and ready to share your goals clearly.

Day 2: Socket Trial and Adjustments

This is where you try the first version of your custom socket.

It’s like trying on a shoe before buying. If it’s too tight or loose, changes are made.

The socket must fit perfectly—otherwise, the prosthetic will never feel right.

Adjustments may take a few hours. You may be called again the next day if the changes are big.

This is why many fittings require more than one trip to the clinic.

Day 3–5: Final Fitting and Practice

Once the socket is ready, the full prosthetic is assembled and fitted.

You’ll learn how to wear it, remove it, charge it (if it’s electric), and clean it.

You’ll also start using it for simple tasks—like lifting, gripping, or walking.

In some cases, short training sessions are offered to build muscle memory and confidence.

This process may take one or two days. You’ll be asked to give feedback throughout.

Once the prosthetist sees that you’re comfortable and in control—you’re good to go.

Sample Trip Cost Calculator: Real Budget Planning

For a Patient Traveling from a Nearby Town

Location: Kolhapur to Pune (by train)

Location: Kolhapur to Pune (by train)
Stay Duration: 4 days
Type of Prosthetic: Below-elbow mechanical

Estimated Costs:

  • Train tickets (2 people, round trip): ₹1,200
  • Local transport: ₹1,000
  • Lodging (₹1,000 x 4 nights): ₹4,000
  • Meals (₹150 x 3 meals x 4 days): ₹1,800
  • Essentials/snacks/medicines: ₹500
  • Lost work wages: ₹2,000

Total Estimated Trip Cost: ₹10,500

For a Patient Traveling from Another State

Location: Lucknow to Pune (by flight)
Stay Duration: 5 days
Type of Prosthetic: Myoelectric hand

Estimated Costs:

  • Flights (2 people, round trip): ₹12,000
  • Local transport: ₹2,000
  • Lodging (₹2,000 x 5 nights): ₹10,000
  • Meals and daily costs: ₹2,500
  • Medical kit, add-ons: ₹1,000
  • Lost wages: ₹4,000

Total Estimated Trip Cost: ₹31,500

How to Reduce Travel and Stay Costs Without Compromising Care

Book Travel Early

Train and flight tickets are usually cheaper when booked in advance.

If your prosthetic fitting date is confirmed, try to book at least 15–30 days ahead.

This can cut your travel cost by 20% or more.

For train travel, using sleeper class instead of AC can save money, though comfort may be lower.

Always balance price with the needs of the patient. A tiring journey before a fitting may cause discomfort during trials.

Travel During Off-Peak Times

Avoid festive seasons or holiday rush periods when prices go up and cities get crowded.

Traveling during off-peak times means easier bookings, better hotel deals, and quicker service at clinics.

If your fitting is not urgent, talk to your prosthetist and choose a low-traffic week.

You’ll likely get more attention and save money across the board.

Use Clinics That Offer Travel Support

Some prosthetic centers, like RoboBionics, offer help with:

  • Finding nearby hotels or guest houses
  • Recommending affordable food places
  • Arranging pickup from the railway station
  • Guiding you to budget transport options
  • Giving checklists so you don’t forget essentials

Don’t hesitate to ask for help. Most clinics want you to have a smooth experience and will share tips from past patients.

In some cases, they may even have partner lodges offering lower rates.

Share Stay with Family or Friends

If you have relatives or friends in the city, staying with them can reduce your stay cost to zero.

Just make sure the place is close to the clinic, or easily reachable by public transport.

If you’re coming with someone who needs special care (a child, an elderly person, or someone recovering from surgery), make sure the home has basic comforts—like a clean bathroom and easy entry access.

Even one or two nights saved at a hotel can cut your trip cost by a lot.

Carry Your Essentials

Many people end up spending on medicines, toiletries, snacks, or clothes they forgot to bring.

Make a checklist before you travel:

  • Medical reports
  • Any existing prosthetic (if replacing)
  • Comfortable clothes
  • Medication
  • Snacks and dry food
  • Water bottle
  • Chargers, phone, ID cards

This avoids emergency purchases that are often more expensive in city markets.

Financial Help and Government Support Options

ADIP Scheme (Government of India)

The Assistance to Disabled Persons (ADIP)

The Assistance to Disabled Persons (ADIP) scheme helps people with disabilities get free or subsidized prosthetics.

It’s run by the Ministry of Social Justice and Empowerment.

If you’re eligible, the cost of the prosthetic is either partly or fully covered.

However, it does not cover travel or stay—so you’ll need to plan for those separately.

Still, it’s worth applying. Saving ₹1–2 lakh on the device itself frees up budget for your trip.

Ask your prosthetic provider if they are ADIP-approved or can help with the paperwork.

NGO and Charity Assistance

Some non-profit organizations and foundations in India offer support for prosthetic users.

They may provide:

  • Direct funding for the device
  • Reimbursements for travel
  • Help with lodging near treatment centers
  • Food kits or coupons for hospital stays
  • Access to low-cost rehab or therapy

You may need to submit medical documents, income proof, or a letter of need.

RoboBionics can connect you with some of these groups if you’re unsure where to start.

Even partial help can make your trip more manageable.

Crowdfunding Options

In recent years, many families have used crowdfunding platforms like Ketto, Milaap, and ImpactGuru to raise funds.

You can create a small fundraiser sharing your story, your goal (such as getting a prosthetic), and your estimated cost—including travel and stay.

Friends, family, and even strangers often donate small amounts that add up.

Many successful campaigns mention total trip cost—not just the prosthetic—because people understand the full journey.

It’s free to set up and can bring emotional support as well as money.

Planning Your Trip: Step-by-Step Timeline

One Month Before Your Visit

  • Finalize the prosthetic center
  • Confirm appointment dates
  • Book train or flight tickets
  • Check for nearby stays
  • Begin arranging time off work or school
  • Create your cost estimate
  • Apply for support if needed (NGOs, crowdfunding, CSR)

One Week Before Your Visit

  • Reconfirm all bookings
  • Pack your travel and medical essentials
  • Get all documents ready (ID, reports, test results)
  • Confirm local transport options
  • Let your clinic know your arrival time

Also inform your family or caretaker about your schedule, especially if someone is coming with you.

This helps avoid delays or surprises.

During Your Visit

  • Keep bills and receipts (can help with reimbursements or tax)
  • Note down any extra costs
  • Ask your prosthetist about next steps: reviews, training, return visits
  • Take photos of your setup for future reference
  • If your stay gets extended, talk to the hotel early to avoid price hikes

If anything feels unclear, speak up. The more informed you are, the more control you’ll have over costs and care.

Hidden Costs to Watch Out For

Extra Days Due to Delays

Sometimes, a socket needs extra adjustments. Or your limb may need a rest day between sessions.

This can add an extra day or two to your stay.

Make sure your hotel booking is flexible, or check if you can extend without price hikes.

If you’re booking train tickets, leave some buffer in case plans change.

Companion Costs

If someone is traveling with you, their meals, tickets, and stay must also be added.

You may also need extra bedding or larger rooms.

Companions are often needed for emotional support, especially for children or first-time users—but they do increase costs.

Planning ahead helps manage this better.

Unplanned Medical Needs

Some patients may need pain relievers, bandages, creams, or support wraps during or after fitting.

These are usually low-cost but can add up if bought in the city.

If you already have a known skin sensitivity, sweat issue, or muscle tightness—carry related items from home.

Emotional Preparation for the Trip

It’s Not Just a Journey for the Body

When you travel for a prosthetic fitting

When you travel for a prosthetic fitting, you’re not just moving from one place to another.

You’re stepping into a new phase of life.

That comes with excitement—but also worry. Questions like:

Will it fit properly?
What if it hurts?
Can I really use it well?

These are normal.

Be gentle with yourself. It’s okay to feel nervous. It’s okay to feel unsure.

But remind yourself why you’re doing this—to gain independence, strength, and confidence.

You’ve already taken the first step by booking the trip. The rest will follow.

Bring Someone Who Encourages You

If you can, travel with a friend or family member who knows you well.

Someone who keeps you calm when you’re tense. Who reminds you to eat, sleep, and smile.

They may not understand prosthetics, but their presence alone makes the process easier.

And after a long day of fittings and practice, having a kind voice nearby helps more than you think.

Stories from Others Who’ve Been There

Ravi from Aurangabad

Ravi lost his hand in a workplace accident. He was scared to travel alone, so his uncle came with him to Pune.

He spent ₹7,000 on travel and ₹8,000 on a week’s stay. Meals and small expenses brought it to ₹18,000.

He says, “It was more than I planned, but I got my life back. That’s priceless.”

Now he runs a welding shop with his Grippy™ Mech Hand and encourages others in his village to seek help too.

Sujata from Nagpur

Sujata, a college student, came with her mother to get her first prosthetic finger.

They traveled by sleeper class train, stayed at a budget guest house, and brought food from home.

Their total trip cost was just under ₹10,000.

She says, “The clinic helped us find cheap stay options and gave a travel checklist. That made all the difference.”

She now writes, draws, and studies confidently with her new finger.

Tools to Make Budgeting Easy

Create a Simple Spreadsheet

Even a basic notebook or mobile app can help you track trip costs.

Make columns for:

  • Travel
  • Stay
  • Meals
  • Local transport
  • Essentials
  • Companion costs
  • Lost work days

Update it daily during your trip.

This helps keep spending in check—and gives you a clear idea for future visits.

You can also use this info for insurance, CSR reports, or to help someone else in your community.

Use Online Maps and Apps

Before you travel, use Google Maps to check the clinic’s location and nearby options for:

  • Lodging
  • Medical shops
  • ATMs
  • Affordable food spots

Apps like Zomato, Ola, Uber, Redbus, and IRCTC help you compare prices and plan better.

If you don’t use apps often, ask a younger family member to help set them up before the trip.

Final Thoughts: It’s Not Just a Trip, It’s a Turning Point

Plan Like It Matters—Because It Does

Traveling for a prosthetic fitting

Traveling for a prosthetic fitting is not a vacation. It’s a life-changing moment.

It deserves preparation, care, and calm planning.

Yes, there will be expenses. Yes, there may be surprises.

But when you’re ready, none of them will stop you.

A few thousand rupees spent now can give you back something priceless—movement, dignity, and joy.

Ask for Help. You’re Not Alone.

Whether it’s your first prosthetic or a return visit, don’t hesitate to ask questions.

Ask your provider for:

  • Guidance on booking
  • Help with stay
  • Cost planning
  • Advice for travel safety
  • Checklists for packing

At RoboBionics, we believe the journey should not feel harder than it already is. That’s why we walk with you, step by step.

Ready to Plan Your Visit?

We know this decision isn’t easy. But it’s the right one.

If you’re ready to take the next step, we’ll help you:

  • Understand your prosthetic options
  • Plan your travel and stay
  • Estimate total costs in advance
  • Find low-cost, high-comfort solutions
  • Book a smooth, successful trip

Let’s make this easier together.

Book a free consultation now:
robobionics.in/bookdemo

We’ll help you calculate your full trip cost—and everything else that matters.

Because you don’t just deserve a good prosthetic.
You deserve a good experience too.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.