Temporary Sockets Explained: Why They Matter in Trials

Temporary Sockets Explained: Why They Matter in Trials

When someone begins their journey toward using a prosthesis, one of the first surprises is hearing about “temporary sockets.” At first, the term can feel confusing. If the final socket is what you will use every day, why spend time with a temporary one? Why not jump straight to the end product?

The truth is that temporary sockets play a vital role in making sure your prosthesis is safe, comfortable, and effective. They are not just a stopgap—they are a powerful testing tool. Without them, you risk moving into a final prosthesis that causes pain, slips often, or fails to support your body correctly.

At RoboBionics, we explain it like this: the temporary socket is your rehearsal. It is where your limb, your skin, and your muscles learn to work with a device. It is where we discover problems early and fix them before they turn into long-term issues. Most importantly, it is where you build confidence in both the prosthesis and yourself.

This article will guide you through the complete story of temporary sockets. We will explore what they are, how they are made, why they matter, and what you should expect when using them. By the end, you will see that they are not an extra step—they are the foundation of success with your prosthesis.

What a Temporary Socket Really Is

A simple definition

A temporary socket is the first version of the prosthetic

A temporary socket is the first version of the prosthetic shell that holds your limb. It is not built for long-term wear. Instead, it is made from lighter, transparent materials that allow adjustments. Its purpose is to test, not to last.

You might think of it as a draft version of your prosthesis. It gives both you and the prosthetist a chance to see how the device feels in real use, before committing to the final design.

The difference from a final socket

The final socket is polished, strong, and designed for everyday life. It is made from durable materials, often reinforced with carbon fiber or high-grade plastics. It is built for years of wear, not weeks.

The temporary socket, on the other hand, is flexible in its role. Because it is not permanent, the prosthetist can trim edges, reshape areas, or reposition sensors without fear of ruining the final product. This flexibility is what makes it so valuable in trials.

How long a temporary socket is used

The length of time you use a temporary socket depends on your healing, comfort, and how quickly adjustments are resolved. For some, it may be a few weeks. For others, especially when skin is still adapting or muscles are still strengthening, it may last longer.

During this period, you learn how the prosthesis interacts with your body. The prosthetist observes closely, gathering feedback for the permanent build. Every minute in the temporary socket is an investment in a smoother final fit.

Why transparency matters

Most temporary sockets are made from clear or semi-clear materials. This is not by accident. Transparency allows the prosthetist to see how your skin presses inside the socket.

If a scar is under too much pressure or if an area is rubbing, it is visible through the shell. This visual feedback is powerful because it turns invisible discomfort into something the prosthetist can measure and fix.

Emotional reactions to the first fit

For many people, the first time they wear a temporary socket is deeply emotional. Even though it is not polished, it feels like the beginning of independence. You suddenly feel weight, balance, and support where there was once only absence.

At the same time, it can feel strange or even frustrating. Temporary sockets are rarely perfect at first. They may press in one spot, slip in another, or feel heavy. This is expected. The key is to remember that these imperfections are part of the process—they are signals that guide the final design.

How Temporary Sockets Are Made

From measurement to mold

The process begins with detailed measurements of your limb. This may be done with tape, digital scanners, or plaster casting. Every contour is recorded to capture the unique shape of your body.

These measurements are then used to create a mold. The mold acts as the base over which the temporary socket material is shaped. Accuracy here is critical—any error at this stage can affect comfort later.

The materials used

Temporary sockets are made from lighter, more adjustable materials than final ones. Thermoplastics are commonly used because they can be heated and reshaped easily. This allows the prosthetist to modify the socket multiple times without rebuilding it from scratch.

The choice of material balances strength with flexibility. The socket must be strong enough to hold your limb securely but soft enough to adapt during trials.

The fitting process

Once the socket is shaped, you try it on. The prosthetist carefully slides your limb inside and observes your posture. They check for gaps, tightness, and alignment.

It is rare for the first fit to be perfect. Adjustments begin immediately. A small edge might be trimmed, padding may be added, or an angle may be shifted. The goal is not perfection in one session but gradual improvement over several visits.

The role of testing equipment

During the making of a temporary socket, prosthetists often use specialized equipment. Pressure sensors, alignment tools, and digital mapping may be employed to pinpoint issues. These tools enhance the feedback you give with scientific data.

By combining your personal comfort reports with measured data, the prosthetist builds a clearer picture of how the final socket should look and feel.

Why Temporary Sockets Matter in Trials

Catching problems early

The biggest reason temporary sockets

The biggest reason temporary sockets are so important is that they reveal issues before the final prosthesis is built. A socket that is too tight, too loose, or poorly aligned can cause blisters, skin breakdown, and long-term discomfort. These issues are much easier to fix during the trial stage than after a permanent device is made.

By wearing a temporary socket, you give the prosthetist a chance to see how your body reacts in real life. The prosthetist then uses that information to correct problems while the design is still flexible.

Protecting your skin

Your skin is sensitive, especially in the early months after surgery. A new prosthesis adds pressure to areas that may not be used to it yet. A temporary socket allows this adaptation to happen gradually.

If redness or irritation appears, the prosthetist can adjust the fit. This protects your skin from more serious injuries and builds tolerance over time. Without a temporary phase, the risk of sores and pain is much higher.

Adapting to limb changes

Residual limbs are not static. They change shape as swelling reduces, muscles strengthen, and tissue settles. A socket that fits perfectly today may feel loose a month later.

Temporary sockets give you flexibility during this changing period. Instead of remaking a final socket every few weeks, adjustments can be made to the temporary one until your limb stabilizes. This saves time, money, and frustration.

Building muscle memory

Using a prosthesis requires new habits. Muscles that may not have been active for months need to relearn control. Temporary sockets give you a safe way to practice without expecting perfection.

Each time you contract your muscles, rest, or activate a grip, you are training your body. By the time you move into the final socket, your muscles are more coordinated, and your signals are stronger.

Testing electrode placement

For myoelectric prostheses, electrode placement is critical. If sensors are even slightly off, the hand may misfire or fail to respond. The temporary socket allows the prosthetist to experiment with placement until they find the most reliable spots.

This stage saves countless frustrations later. Once the final socket is made, electrodes are fixed. Getting their position right in the temporary stage is what ensures smooth control in the final device.

Checking alignment and posture

A poorly aligned prosthesis affects more than just the limb—it affects your whole body. If weight is unbalanced, you may unconsciously twist your back, tilt your shoulders, or strain your neck. Over time, these postural issues cause pain and fatigue.

During the temporary socket trial, alignment is carefully checked. The prosthetist watches you stand, sit, reach, or walk. Any misalignment can be corrected early. These corrections protect your long-term comfort and health.

Preparing psychologically

Beyond physical testing, temporary sockets prepare you emotionally. Wearing one helps you get used to the idea of having a prosthesis as part of your body. You learn how it feels, how people react, and how to include it in your routine.

This stage reduces the shock of suddenly moving into a final prosthesis. Instead of feeling overwhelmed, you feel prepared and more confident.

Reducing long-term costs

One of the biggest practical advantages of temporary sockets is cost savings. If mistakes are made in the final socket, remaking it is expensive. But adjustments to a temporary socket are simpler and cheaper.

By investing time in the temporary stage, you reduce the risk of costly remakes. In the long run, it makes the entire process more efficient and affordable.

Why skipping this stage is risky

Some people are tempted to skip the temporary socket and jump straight to the final. They want faster results. But this shortcut almost always backfires.

Without a trial phase, hidden problems remain unseen until it is too late. The final socket may feel uncomfortable, leading to reduced use. In some cases, people abandon their prosthesis entirely because it never feels right.

Temporary sockets may add time upfront, but they save time, money, and frustration later. They are not an optional step—they are the safety net of the prosthetic journey.

What to Expect When Using a Temporary Socket

The first fitting experience

The first time you wear a temporary socket

The first time you wear a temporary socket, it can feel strange. Your limb may feel snug, supported, or even slightly restricted. This is normal. A prosthesis is not something your body is used to yet, so the sensations may take time to adjust to.

At this stage, the prosthetist will guide you patiently. They will help you understand that minor discomfort is expected but sharp pain is not. They will make small adjustments until the fit feels safe and manageable.

Early skin reactions

When you begin wearing the temporary socket, your skin may show redness in certain spots. Do not panic—this is part of the process. Redness usually signals areas of pressure, which the prosthetist can relieve by reshaping the socket.

It is important to speak up honestly. If something feels wrong, share it. Your feedback is the key to preventing sores and improving comfort. Over time, your skin adapts and becomes more tolerant.

Learning to don and doff

Donning (putting on) and doffing (taking off) the prosthesis are skills you will learn early. With the temporary socket, you practice these steps until they become natural.

At first, you may need guidance from the prosthetist or even a family member. But with practice, you will find the easiest way to position your limb, secure the fit, and release it smoothly. Mastering these basic skills builds independence.

Muscle training begins

The temporary socket is not just about fit—it is also about training. If you are using a myoelectric device, electrodes will be placed inside the socket to pick up your signals.

You practice opening, closing, and resting. These exercises may feel clumsy at first, but they are essential for building muscle control. The more you practice, the stronger and clearer your signals become.

Everyday activities in trials

During temporary socket use, you may try simple daily tasks—holding a spoon, picking up a cup, or pressing buttons. These activities help you and the prosthetist see how the device performs in real life.

You may drop things, spill water, or feel awkward. This is part of the journey. The purpose is not to succeed instantly but to discover what needs adjusting before moving forward.

Adjustments along the way

Temporary sockets are meant to change. You will likely return to the clinic several times for modifications. Edges may be trimmed, electrodes repositioned, or padding added. Each adjustment takes you closer to a comfortable, functional fit.

Think of this as a dialogue between your body and the prosthesis. Each visit is about fine-tuning the relationship until it feels right.

Emotional ups and downs

Wearing a temporary socket can stir emotions. The joy of holding something again may be followed by frustration when control feels difficult. Some days you may feel hopeful; other days you may feel tired of the process.

These ups and downs are normal. What matters is to keep perspective. Every struggle is temporary, but every small success is permanent progress. The support of family and your clinical team can help you through the emotional curve.

Building daily wear time

In the beginning, you may wear the temporary socket for short sessions—just an hour or two. As your skin adapts and your muscles strengthen, the time is gradually increased.

This slow build-up prevents injuries and helps your body adjust without stress. By the time you move to the final socket, your body will be ready for longer daily use.

Tracking your journey

Many clinics encourage patients to keep a simple journal during temporary socket use. You can note how long you wore it each day, what tasks you attempted, and where discomfort occurred.

This record helps the prosthetist see patterns. It also helps you recognize your own progress—what felt impossible on day one may feel natural by week three.

The point of transition

Eventually, your prosthetist will decide when it is time to move from the temporary socket to the final one. This decision is based on several factors—your skin health, limb stability, signal strength, and comfort.

By this point, you will already have confidence in using the device. The final socket will then be crafted with all the lessons learned from your temporary one, making it far more reliable and comfortable.

How Temporary Sockets Prepare You for Long-Term Success

Building physical readiness

The journey with a prosthesis

The journey with a prosthesis is as much about your body as it is about the device. A temporary socket helps prepare your body for the long-term demands of daily wear. By gradually increasing the hours you use it, your skin toughens, your muscles strengthen, and your joints adapt to new patterns of movement.

This progressive conditioning is critical. Without it, jumping straight into a final socket could overwhelm your body, causing irritation, strain, or even rejection of the prosthesis. The temporary stage is like training before a marathon—it ensures you are fit for the road ahead.

Strengthening signal control

For myoelectric users, temporary sockets are where control skills are built. In the early days, signals may feel inconsistent. Your hand may open when you wanted to close, or rest may slip when you thought you were still.

Practicing with the temporary socket gives you space to master this communication between brain, muscle, and prosthesis. Each repetition builds muscle memory. By the time the final socket arrives, you already have control habits in place. This reduces frustration and speeds up your transition to independence.

Preventing long-term injury

Improper alignment or socket fit does not just cause discomfort—it can cause lasting injuries. A socket that tilts your body can lead to back pain, shoulder strain, or uneven gait. These problems may take years to correct.

Temporary sockets allow these issues to be spotted early. By correcting them before the final socket, you protect yourself from long-term damage. In this way, a temporary socket is not just a trial tool—it is a form of prevention.

Building emotional confidence

Learning to trust a prosthesis takes time. At first, you may fear dropping things, failing tasks, or being judged by others. The temporary socket is where you work through these fears in a safe environment.

Each small success—gripping a pen, lifting a glass, or opening a door—restores confidence. By the time you move to the final prosthesis, you no longer see it as strange equipment. You see it as a natural partner in your daily life.

Preparing socially

Temporary sockets also prepare you for social realities. Wearing one gives you a chance to experience how people around you react. Some may ask questions, others may show curiosity, and a few may not even notice.

This stage helps you find your own comfort level in public. You learn how to explain your prosthesis to others, how to handle curiosity, and how to focus on your own comfort rather than others’ reactions. By the time you get your final prosthesis, you are already socially adjusted.

Saving money in the long run

Financially, temporary sockets reduce risk. A poorly fitting final socket can be costly to replace. But a temporary socket can be adjusted multiple times at lower expense.

Think of it as a smart investment. The money and time spent on temporary trials prevent far larger costs down the road. For families planning carefully in India, this financial protection is often a deciding factor in why temporary sockets are embraced.

Teaching responsibility

Another benefit is that temporary sockets introduce you to the responsibilities of prosthesis care. You learn how to clean the liner, check your skin for redness, charge batteries, and store the device safely.

By practicing these routines early, they become second nature. When you receive the final prosthesis, you are already confident in managing its care. This independence reduces reliance on others and strengthens your sense of control.

Creating realistic expectations

Temporary sockets also help align expectations. At the start of their journey, many people imagine a prosthesis as an instant solution. But the reality is that success takes training and patience.

Using a temporary socket teaches you this truth gently. You discover what the prosthesis can do well and where it has limits. This balance of hope and realism ensures that when the final device arrives, you are neither overwhelmed nor disappointed—you are prepared.

Providing a safe environment for mistakes

Mistakes are an essential part of learning. Temporary sockets give you permission to make them safely. You can drop objects, misfire grips, or stumble during alignment without fear of damaging an expensive final device.

This freedom to fail without consequence is powerful. It allows you to learn faster and with more confidence, because you know mistakes are not permanent—they are simply lessons.

Practical Tips for Patients Using Temporary Sockets

Starting with short wear times

When you first receive your temporary socket

When you first receive your temporary socket, avoid wearing it all day. Begin with short sessions of one to two hours. This lets your skin adjust to the pressure and helps you notice areas of discomfort. Over time, you can slowly increase the hours, building up to a full day’s wear.

Trying to rush this process may lead to irritation or even sores. Think of it like breaking in a new pair of shoes—slow and steady makes the journey easier and safer.

Communicating openly with your prosthetist

Your prosthetist cannot see or feel what you experience inside the socket. That is why your voice is so important. If something feels too tight, if you notice redness, or if control feels weak, share it immediately.

Do not dismiss small issues. What feels minor today may become a bigger problem tomorrow. Open, honest communication helps the prosthetist fine-tune the socket and ensures your comfort improves with each visit.

Practicing at home

Even outside the clinic, you can use your temporary socket for simple exercises. Practice donning and doffing until it feels natural. If you have a myoelectric prosthesis, try short sessions of opening, closing, and resting in a calm environment.

You can also practice holding lightweight objects—like a pen, a spoon, or a soft ball. These simple tasks build confidence and muscle memory. Just remember not to push too hard in the early days. Consistency matters more than intensity.

Keeping your skin healthy

Skin care is crucial during the temporary socket stage. Each time you remove the socket, check your skin for redness, blisters, or sore spots. Clean your skin gently with mild soap and dry it completely before putting the socket back on.

If you notice persistent irritation, take a break and inform your prosthetist. Healthy skin is the foundation for successful long-term use, and caring for it early prevents setbacks later.

Managing sweat and heat

In India’s warm climate, sweating inside the socket can be uncomfortable. Cotton liners or thin moisture-wicking sleeves can help absorb sweat and reduce friction. Carrying a small towel to dry your limb between sessions is also a smart idea.

If excessive sweat disrupts electrode signals, let the clinic know. They can recommend adjustments or additional liners designed for humid conditions.

Building patience into your mindset

The temporary socket stage is full of adjustments. You may need several visits, and progress may feel slow. Remind yourself that this stage is not a setback but a safeguard. Every adjustment made here saves you from problems in the final socket.

Adopting a patient mindset transforms the process from frustrating to empowering. Each change is a step toward comfort and independence.

Involving your family in practice

Ask a family member to observe you during home practice. They may notice signs of discomfort or posture issues that you miss. They can also provide encouragement on days when you feel less motivated.

Family involvement also prepares them to support you once you transition to the final prosthesis. Their understanding of the process makes the journey smoother for everyone.

Tracking progress in a journal

Keeping a daily journal of your experiences can be very helpful. Note how long you wore the socket, what activities you tried, and any discomfort you felt. Over time, this record shows how much you are improving.

Sharing this journal with your prosthetist gives them clearer insights into your needs. It also helps you celebrate progress, no matter how small.

Staying realistic about limitations

Remember that a temporary socket is not meant to look or feel perfect. It may appear basic, and its materials may not be as polished as the final version. That is fine—it is not about appearance but about function and learning.

If you accept these limitations, you will appreciate its role as a stepping stone rather than expecting it to behave like the finished product.

Celebrating small victories

Finally, celebrate each milestone. Whether it is wearing the socket for an extra hour, holding a spoon steadily, or feeling less discomfort after adjustments, these small wins matter.

Acknowledging progress keeps motivation alive and helps you see the temporary socket not as a trial, but as proof that independence is within reach.

Conclusion

What this stage truly gives you

A temporary socket is more than a placeholder.

A temporary socket is more than a placeholder. It is the space where comfort is shaped, signals are trained, and alignment is proven in real movement. In this short season, your skin adapts, your muscles learn rhythm, and your confidence returns one careful step at a time. The lessons gathered here are poured into the final socket so it feels natural from day one.

Temporary use also protects your body from strain you cannot see at first. Small trims, softer edges, and cleaner electrode contact prevent months of frustration later. By testing, adjusting, and testing again, you avoid the common traps that make people give up on a prosthesis too soon. In simple words, this is the safest way to reach a device you actually enjoy using.

How to know you are ready to move on

You will feel the change before anyone tells you. Wear time grows without discomfort. Redness fades within minutes instead of lingering. Signals trigger on cue, and rest holds steady even when you talk or move. Everyday actions feel calmer, from lifting a cup to tapping your phone. The socket sits quiet on your limb; it does not nag for attention.

Your journal entries become shorter because there is less to report. Family members notice that your posture looks relaxed and your pace is unhurried. In the clinic, adjustments become tiny rather than major. These are the signs that your body is ready for the final build and that the temporary chapter has done its job well.

What changes in the final socket

The final socket brings durable materials, refined edges, and a finish that suits your style. Electrode positions are locked where they worked best, and alignment mirrors the posture that kept your neck and shoulders happy. Weight feels balanced, not heavy. Control feels exact, not lucky. The whole device is built for many hours of daily life, not short trials.

What does not change is the care behind it. The same small habits that helped you during the temporary phase—skin checks, steady practice, and clear feedback—remain your allies. The final socket is not the end of learning; it is the start of fluent use. You continue to grow with it, but you no longer fight it.

How businesses and clinics benefit too

For clinics and rehab centers, temporary sockets reduce remakes, cut service time, and build trust that lasts. When people see their comfort and safety put first, they speak about it to others. Clear records from trials also create better training for staff and stronger outcomes for patients. What looks like an extra step is, in truth, a smarter workflow that protects quality and reputation.

Partner teams—therapists, funders, and NGOs—gain clarity as well. Data from the temporary phase explains why a device or setting was chosen, which makes approvals faster and follow-up simpler. A careful trial does not slow a pathway; it clears it.

Your next step with RoboBionics

If you are curious, start gently. Book a live demo and let your body see what your mind is imagining. Bring your reports if you have them, wear simple clothes, and write one small goal you want to try. In that hour, you will learn more about your readiness than any brochure can teach. From there, we plan your temporary socket with patience and precision, always at your pace.

Our Grippy bionic hand, built proudly in India, pairs light weight with tactile feedback so you can feel when the grip is enough. With most components locally made, service is fast and fair, and costs stay honest. Training is woven into every visit, and support is never far away. The aim is not just movement; it is calm, repeatable control that fits real Indian life.

A final word of encouragement

It is normal to want the finished device today. It is human to wish the road were shorter. But the quiet work you do in a temporary socket is the reason the final one will feel right. Every small trim, every patient recalibration, every steady breath during rest teaches the prosthesis how to serve you—and teaches you how to trust it.

If you take only one thought with you, let it be this: a temporary socket is not a delay. It is preparation with purpose. It is your rehearsal for a life where the prosthesis fades into the background and you move forward with dignity, comfort, and confidence. When you are ready, we are here to walk the next step with you.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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If you have any questions about our Returns and Refunds Policy, please contact us:

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

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6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

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6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.