Surat Prosthetic Clinics: Same-Day Assessments and Cost Estimators

Surat Prosthetic Clinics: Same-Day Assessments and Cost Estimators

Surat is a city of speed. Known for its diamond cutting and textile industries, it is a place where time matters and efficiency rules. For people living here, losing a limb can feel like losing that rhythm of life. Everyday tasks slow down, and the thought of waiting weeks or months for help feels unbearable.

This is why prosthetic clinics in Surat are making a difference. Many now offer same-day assessments, where patients can walk in, get evaluated, and leave with a clear plan on the very first visit. Along with this, cost estimators are helping families understand expenses upfront, removing confusion and hidden surprises.

Together, these two simple changes—quick assessments and transparent pricing—are giving people in Surat the confidence to step forward. Prosthetics are no longer about waiting endlessly or fearing uncertain bills. They are about solutions that are fast, clear, and built for real life.

Surat Prosthetic Clinics: Same-Day Assessments and Cost Estimators

Why Same-Day Assessments Matter

For years, people in India thought prosthetic care

For years, people in India thought prosthetic care always meant long waits. Patients would travel to clinics, book appointments, and return several times before even getting an assessment. This delay was stressful, especially for working families who depended on daily income.

In Surat, things are changing. Same-day assessments mean patients can walk into a clinic and receive a full evaluation in just one visit. For a city that thrives on speed and efficiency, this approach makes prosthetic care more practical and welcoming.

The First Step: Listening to the Patient

The first part of a same-day assessment is listening. Prosthetists in Surat take time to hear the patient’s story. They ask about the cause of limb loss, current challenges, and goals for the future.

This conversation is not rushed. It builds trust and helps the specialist understand what kind of prosthetic will suit the patient’s lifestyle—whether it is for factory work, office tasks, or home activities.

Physical Examination and Measurements

After the initial talk, the prosthetist performs a physical check. They look at muscle strength, skin condition, and the shape of the residual limb. Accurate measurements are taken so that the prosthetic can be customized.

This step is done with care, using modern tools that make the process quick yet precise. Patients are often surprised at how smoothly it goes compared to what they expected.

Trial with Sample Devices

One of the most useful parts of same-day assessments is the chance to try sample devices. Clinics in Surat often keep demo prosthetics that patients can test on the spot.

By wearing these samples, patients get a real feel of how a prosthetic might work. This trial removes doubts and makes the idea of using a prosthetic less intimidating. Families watching the trial also gain confidence, seeing their loved one move again after so long.

The Role of Speed in Surat’s Lifestyle

A City That Moves Fast

Surat is not a city that waits. From diamond polishing units to textile factories, every minute is valuable. Families are used to working hard, moving quickly, and solving problems without delay.

When it comes to healthcare, the same mindset applies. People want answers fast. They do not want endless appointments or long gaps before knowing what comes next. Same-day assessments fit perfectly into this culture of speed.

Reducing Travel Stress

Many patients in Surat come from nearby towns and villages. Earlier, repeated clinic visits meant losing both time and money on travel. Same-day assessments reduce this burden. Families can finish the evaluation in a single trip and return home with clarity.

This convenience is one of the main reasons why more people are stepping forward to explore prosthetics. The process no longer feels like a heavy commitment but an achievable step.

Building Early Motivation

Speed also builds motivation. When patients see progress on the very first day, they feel hopeful. The thought of being able to walk, work, or play again does not feel distant.

This emotional boost makes them more committed to the journey ahead, including training, fittings, and follow-ups. For many, that first day is the spark that reignites their confidence.

Patient Experience During Same-Day Assessments

The Welcome Environment

Clinics in Surat know that walking in for the first time can be nerve-wracking. That is why they create a welcoming environment. Staff greet patients warmly, explain each step, and answer questions patiently.

This friendly atmosphere turns a stressful visit into a positive experience. Patients feel valued, not rushed, even though the assessment is completed quickly.

Involvement of Families

Families are usually present during assessments. Their involvement is encouraged because they are part of the recovery journey. They watch the process, ask questions, and understand how the prosthetic will fit into daily life.

This inclusion reduces fear at home later. Families become supportive partners instead of hesitant bystanders.

Realistic Guidance

Another strength of same-day assessments in Surat is honesty. Prosthetists explain clearly what the prosthetic can and cannot do. Patients are guided about training needs, costs, and long-term care.

This realistic approach builds trust. Patients leave not with exaggerated promises but with a clear, achievable plan.

The Technology That Makes It Possible

Modern Tools for Faster Results

Same-day assessments are possible

Same-day assessments are possible because clinics in Surat use modern tools. 3D scanners, digital measuring systems, and computer software speed up the process of evaluation.

These technologies reduce human error and ensure accurate fitting plans. They also save time, which is exactly what patients appreciate in a city that values efficiency.

Stock of Ready Devices

Another factor is preparedness. Clinics maintain a stock of demo devices and sample parts. This allows patients to test prosthetics immediately instead of waiting weeks for imports.

While the final prosthetic may take time for customization, the ability to test something on day one creates instant hope and understanding.

Digital Reports and Cost Transparency

After the assessment, patients often receive digital reports the same day. These reports outline measurements, recommended prosthetics, and estimated costs. Families appreciate this clarity because it removes uncertainty.

Instead of leaving the clinic with questions, they leave with a clear file in hand, ready to plan the next steps.

Stories from Surat Patients

A Textile Worker’s Relief

Mukesh, a textile worker, lost his leg in an accident. He hesitated for months before visiting a clinic, fearing endless tests and hidden expenses. To his surprise, he received a full assessment the same day, along with a trial of a sample prosthetic.

He returned home not only with a plan but also with new confidence. His family said it was the first time they saw him smile since the accident.

A Student’s First Step

Anita, a young student, needed a prosthetic foot to continue her studies. Her parents worried about travel and repeated appointments. During a same-day assessment in Surat, she was able to try a sample device and get a clear timeline.

She said the trial step felt like walking into her future. That one experience gave her the motivation to continue her studies without fear.

A Senior Citizen’s Comfort

Rameshbhai, a retired teacher, wanted to regain mobility but disliked long hospital visits. At a clinic in Surat, he completed his assessment in just a few hours. He appreciated that everything—from physical check to cost discussion—was done in a single day.

For him, the process felt simple and respectful of his time.

Cost Estimators in Surat Prosthetic Clinics

Why Cost Transparency Matters

One of the biggest worries families face when thinking about prosthetics is money. They know the devices are important, but they fear the bills will be impossible to handle. In the past, many people avoided visiting clinics because costs were unclear.

In Surat, prosthetic clinics are changing this by using cost estimators. These tools give families a clear picture of what they might spend, even before starting the process. This simple step reduces stress and builds trust.

How Cost Estimators Work

Cost estimators are designed to be simple and quick. Patients or their families provide basic details—such as the type of limb needed, the preferred level of technology, and whether extra training is required.

The tool then generates a rough estimate of costs. This may include the prosthetic device, fittings, trial sessions, and follow-ups. While not exact, the estimate helps families plan realistically.

Digital and In-Person Options

Some clinics in Surat provide cost estimators online. Families can log in, enter details, and receive an instant estimate. This helps them prepare even before visiting the clinic.

Others provide in-person estimators during the same-day assessment. The prosthetist discusses the options face-to-face, showing the price difference between basic, mid-range, and advanced prosthetics.

Both approaches aim to remove confusion and prevent hidden surprises later.

Benefits of Cost Estimators

Reducing Fear and Hesitation

Many patients hesitate

Many patients hesitate to visit a clinic because they assume prosthetics will always cost more than they can afford. By using a cost estimator, they see that options exist across price ranges.

This reduces hesitation. Families realize they do not need to delay treatment, and patients feel encouraged to take the first step.

Helping Families Plan

Cost estimators also help families make financial plans. They can decide whether to use savings, apply for insurance, or choose EMI options. Having an estimate allows them to act with clarity instead of uncertainty.

For working-class families in Surat, this clarity is essential. It ensures that healthcare decisions do not create sudden financial shocks.

Encouraging Honest Conversations

When costs are estimated upfront, it encourages honest conversations between patients, families, and prosthetists. Instead of avoiding the money question, it becomes part of the discussion from the start.

This openness builds stronger relationships and ensures that patients feel respected and informed.

Patient Experiences with Cost Estimators

A Diamond Worker’s Relief

Surat’s diamond industry employs thousands of skilled workers. For many, precision and mobility are essential. When Raju lost his leg in an accident, he feared the cost of a prosthetic would be far beyond his reach.

During his same-day assessment, he was shown a cost estimator that displayed multiple options. To his surprise, there were affordable solutions that fit his budget. He left the clinic feeling hopeful instead of defeated.

A Homemaker’s Confidence

Meena, a homemaker, wanted a prosthetic to help with daily chores. Her family worried about costs. Using an online estimator before visiting the clinic, they saw that basic everyday mobility prosthetics were well within their means.

This gave them the confidence to go ahead with the appointment. For Meena, the cost estimator was the first step toward regaining independence.

A Student’s EMI Planning

Vikram, a college student, needed a bionic hand for typing and studying. The cost was higher than his family could pay upfront. However, the estimator included EMI breakdowns, showing how small monthly payments could cover the device.

This helped the family plan without fear, and Vikram was fitted with a prosthetic that matched his academic needs.

Emotional Impact of Cost Transparency

From Anxiety to Relief

Uncertainty about money often creates anxiety. Families wonder if they will be embarrassed at the clinic for not affording the device. Cost estimators remove this pressure.

By showing realistic ranges, they transform anxiety into relief. Families know where they stand financially and what steps to take next.

Building Trust in Clinics

Trust is the foundation of healthcare. When clinics in Surat use cost estimators, they send a clear message: “We want you to know everything upfront.” This honesty makes patients more comfortable and willing to return for follow-ups.

Trust also spreads through word of mouth. When families feel respected, they tell others, encouraging more people to seek prosthetic care.

Restoring Hope

For patients, cost estimators do more than show numbers. They show possibility. A person who thought prosthetics were out of reach suddenly realizes they can afford one. This realization brings back hope for mobility, independence, and dignity.

The Role of Insurance and EMI in Surat

Insurance Coverage

Some families in Surat use health insurance

Some families in Surat use health insurance or government schemes to cover part of the prosthetic cost. Cost estimators often include sections for insurance, showing how much will be paid by the scheme and how much remains.

This integration helps families understand their real financial responsibility clearly.

EMI Options

EMIs are increasingly popular in Surat. Cost estimators that include EMI calculations are especially useful. Families see not just the total amount but also the monthly installment needed.

This breakdown makes prosthetics more accessible to working families who can handle small payments better than large upfront costs.

Partnership Between Clinics and Banks

Many prosthetic clinics in Surat now partner with banks or financing companies. This ensures smoother EMI approval and faster access to devices. Cost estimators often reflect these partnerships, giving patients a direct path to financial solutions.

Technology Behind Cost Estimators

Simple Digital Tools

Most cost estimators are built on simple digital platforms. They use basic inputs and generate clear results. Patients do not need technical knowledge to use them.

Clinics design these tools to be user-friendly, ensuring that even first-time users feel comfortable.

Data-Driven Accuracy

Behind the simplicity lies data. Estimators are created using records of past fittings, average costs, and device categories. This ensures that the estimates are realistic and helpful for planning.

While final costs may differ slightly, the estimates are close enough to give patients confidence.

Integration with Patient Records

Some advanced clinics integrate cost estimators with patient records. Once a patient’s measurements and needs are logged, the system automatically calculates the estimated costs.

This integration saves time and reduces manual errors, making the whole process smoother.

How Same-Day Assessments and Cost Estimators Work Together

A Complete First-Day Experience

For many patients in Surat, the combination of same-day assessments and cost estimators is transformative. In just one visit, they receive a full evaluation and a clear idea of costs.

This means they do not leave the clinic with unanswered questions. Instead, they leave with both a plan for their prosthetic journey and the confidence to take the next step.

Reducing Waiting Time and Anxiety

In traditional systems, patients might wait weeks for assessment results and then face financial discussions separately. By combining both in a single day, Surat clinics cut down unnecessary waiting.

This approach not only saves time but also reduces the emotional burden. Patients and families know exactly where they stand—medically and financially—before the day ends.

Building Faster Decision-Making

With clear assessments and transparent costs, families can make decisions faster. They no longer need to guess or postpone. Many patients in Surat now start their prosthetic fitting process within days of their first visit.

This speed matches the city’s fast-moving lifestyle, where delays often mean lost work opportunities and added financial strain.

Case Studies from Surat

A Young Tailor’s Journey

Rafiq, a 27-year-old tailor, lost his leg in a road accident. He was hesitant to visit a prosthetic clinic, fearing it would take weeks just to get an estimate. When he finally went, he was surprised to complete his assessment the same day.

He also received a cost estimator that showed affordable EMI options. Within a week, he began his training with a new prosthetic. Today, he runs his tailoring shop independently, thanks to the speed and clarity provided on day one.

A Mother’s Hope Restored

Kalpana, a homemaker and mother of two, lost her hand during a medical complication. She wanted a prosthetic but feared hidden costs. At a Surat clinic, her assessment included a trial with sample devices.

The cost estimator gave her family a realistic view of expenses, which they could manage through insurance and small monthly payments. Kalpana now cooks, cares for her children, and attends community events without constant assistance.

An Elderly Man’s Independence

Bhupatbhai, a retired worker, felt embarrassed to ask his children for financial support. During his clinic visit, the same-day assessment gave him confidence, and the cost estimator showed him that a basic mobility prosthetic was within reach.

With his pension and small savings, he managed to cover the cost. Today, he proudly walks to his local temple every morning, feeling independent again.

The Emotional Value of Efficiency

Respect for Patients’ Time

For people in Surat, time is money. Clinics that respect patients’ time by providing assessments and costs in a single visit build strong trust. Families feel valued because their needs are taken seriously without unnecessary delays.

This respect is emotional as much as practical. It assures patients that their journey to mobility is important and not just another case file.

Removing Fear of the Unknown

One of the hardest parts of limb loss is the unknown. Patients wonder: Will the prosthetic hurt? How much will it cost? Will it even work for me? Same-day assessments and cost estimators answer these questions immediately.

This removes the fear of uncertainty and replaces it with hope. Patients leave the clinic knowing exactly what lies ahead.

Creating Positive First Impressions

The first clinic visit shapes a patient’s entire journey. When the first experience is efficient, supportive, and transparent, it creates positivity that carries through the rest of the process.

Patients who begin their journey with confidence are more likely to commit to training, rehabilitation, and follow-up care.

The Role of Clinics in Shaping This Model

Training Staff for Speed and Clarity

Not every clinic can provide same-day assessments

Not every clinic can provide same-day assessments and accurate cost estimators without proper training. In Surat, clinics invest in training staff to handle evaluations efficiently while maintaining compassion.

Staff members are taught to explain costs clearly, guide families through EMI options, and ensure that patients never feel rushed even though the process is quick.

Using Technology for Integration

Technology plays a big role in making this model possible. Clinics use 3D scanning, digital measurement systems, and electronic patient records to speed up assessments. Cost estimators are often linked to these systems, ensuring accuracy in estimates.

This integration creates a seamless experience, where medical and financial clarity come together smoothly.

Focusing on the Patient Journey

Surat clinics understand that prosthetic care is not about devices—it is about people. By combining assessments and cost planning, they focus on the entire patient journey, from the first step to long-term independence.

This patient-centered approach is what makes the model so effective.

The Future of Prosthetic Care in Surat

Wider Access Through Outreach

As awareness of same-day assessments and cost estimators grows, more families from surrounding towns are coming to Surat for prosthetic care. Clinics are planning outreach programs and rural camps to spread this model beyond the city.

This expansion could make Surat a leading hub for prosthetic care in Gujarat and even across India.

More Affordable Advanced Options

With local manufacturing improving, the cost of advanced prosthetics—like bionic hands and energy-return feet—will come down. Cost estimators will play an even bigger role in helping families compare basic and advanced options.

This means patients in Surat will not only get quick answers but also more affordable access to high-performance devices.

Integration with Insurance and Digital Platforms

Future models may integrate directly with insurance databases and digital payment systems. Patients could see real-time estimates, including how much insurance will cover and what their out-of-pocket cost will be.

Such innovations will make the process even faster and more transparent, further reducing barriers to prosthetic care.

The Complete Patient Journey in Surat

From First Visit to First Step

The journey of a prosthetic user in Surat now begins differently than it did years ago. Instead of weeks of waiting, the first visit itself brings clarity. Patients are welcomed, assessed, and given financial guidance—all in a single day.

This immediate progress is powerful. By the end of their first visit, patients often feel that their recovery has already begun. That one day sets the tone for the weeks and months ahead.

Training and Rehabilitation

Once the assessment and cost estimate are complete, patients move into training. Rehabilitation is not rushed. Step by step, they learn to balance, walk, and perform everyday activities with their new prosthetic.

In Surat, many clinics combine medical expertise with compassionate coaching. This balance ensures patients gain not only mobility but also the confidence to use it fully in real life.

Long-Term Follow-Up

Follow-up care is an essential part of the journey. Bodies change, and prosthetics need adjustments over time. Surat clinics schedule regular reviews, ensuring that patients never feel abandoned.

This continuity creates trust. Patients know that help is always available, not just on the first day but for years to come.

The Role of Families in the Journey

Support During Assessments

Families are deeply involved in same-day assessments. They listen, ask questions, and help the patient make decisions. Their presence reassures the patient and ensures that everyone understands the plan clearly.

This shared knowledge prevents confusion later. It also makes families strong partners in the recovery process.

Encouragement During Training

Rehabilitation is not always easy. Patients sometimes feel frustrated or tired. Families play a critical role in keeping morale high. They encourage small victories—like walking across a room or lifting an object—and celebrate progress.

In Surat, where community ties are strong, this encouragement often comes not just from families but from neighbors and friends as well.

Financial Planning Together

Cost estimators make financial discussions more transparent. Families can openly talk about budgets, insurance, or EMI plans. Instead of confusion, there is a shared understanding of what is possible.

This openness ensures that financial planning does not become a burden carried by one person but a shared responsibility.

Community Impact of Better Systems

Changing Public Perceptions

When people in Surat see their neighbors or coworkers

When people in Surat see their neighbors or coworkers using prosthetics successfully, perceptions change. Prosthetics are no longer seen as rare or unreachable. They become part of everyday life.

Same-day assessments and cost transparency accelerate this change by making prosthetics more accessible to all, not just the wealthy.

Encouraging More People to Seek Help

Word of mouth is powerful in Surat. Families who experience quick assessments and clear cost planning share their stories with others. This encourages more people to step forward instead of hiding their disabilities.

As awareness spreads, demand grows, and clinics expand services further—creating a positive cycle of accessibility.

Building a Healthier Workforce

Surat’s industries—diamonds, textiles, construction—depend on skilled hands and steady feet. Prosthetics allow injured workers to return to their jobs, keeping the workforce strong.

This benefits not just individuals but the city’s economy as a whole. A healthier, more independent workforce creates prosperity for families and businesses alike.

Why Surat’s Model Stands Out

Blending Speed with Care

What makes Surat’s model unique is the way it combines speed with compassion. Same-day assessments respect patients’ time, while cost estimators respect their financial concerns. Together, they create a system that feels both efficient and human.

This balance is not easy to achieve, yet Surat clinics are showing that it is possible with the right mindset and tools.

Local Relevance

Every city has its own rhythm. In Surat, speed and clarity matter more than anything else. The model of quick assessments and transparent costs fits perfectly into this rhythm, making prosthetic care a natural extension of the city’s culture.

This local relevance ensures that the system is embraced widely by patients and families.

A Model for Other Cities

Surat’s success is also setting an example for other Indian cities. Clinics elsewhere are now looking at how they can adopt similar systems. If replicated, this model could transform prosthetic care across the country.

The Emotional Transformation

From Helplessness to Independence

For someone who has lost a limb, the feeling of helplessness can be overwhelming. Same-day assessments and cost estimators provide immediate relief. Patients leave clinics not with despair but with a clear path forward.

This transformation is emotional as much as physical. It restores a sense of control over life.

From Fear to Confidence

Fear of pain, fear of cost, fear of judgment—these fears often hold people back. By answering questions quickly and transparently, Surat clinics replace fear with confidence.

Patients begin to see themselves not as limited but as capable of rebuilding their lives.

From Isolation to Belonging

Prosthetic journeys are not walked alone. With supportive families, transparent clinics, and encouraging communities, patients in Surat feel a sense of belonging. They know they are not alone in their challenges or their victories.

This sense of community belonging is one of the most powerful outcomes of the city’s approach.

Conclusion

Surat’s prosthetic clinics are rewriting the story of recovery. By offering same-day assessments, they respect patients’ time and give immediate answers. By using cost estimators, they respect families’ finances and remove the fear of hidden expenses. Together, these innovations make prosthetic care faster, clearer, and more human.

The impact is visible across the city. Workers are returning to their jobs. Students are continuing their studies. Homemakers are regaining independence. Seniors are walking to temples again. Each story shows how practical systems can restore dignity and joy.

Surat’s model blends technology, transparency, and compassion into a patient journey that feels complete. It does not stop at fitting a device—it supports the person every step of the way. This model is not only right for Surat but also a shining example for other cities across India.

For anyone searching for prosthetic care in Surat, the message is simple: help is fast, clear, and within reach. Same-day answers and transparent costs ensure that no dream is delayed and no step is left behind.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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For the purposes of this Return and Refund Policy:

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The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

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In order for the Goods to be eligible for a return, please make sure that:

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The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

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You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

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We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

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3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

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5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

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6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

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7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
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 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.