Socket & Suspension Costs: The Hidden Budget Items

Socket & Suspension Costs: The Hidden Budget Items

When most people think about the cost of a prosthetic limb, they picture the knee, the foot, or the bionic hand. These are the parts you can see. The parts that move. The parts that look impressive.

But what many don’t realize is that some of the most important—and most expensive—parts of a prosthetic are hidden from sight. These are the socket and the suspension system.

Without a well-made socket, the rest of the prosthetic doesn’t matter. And without proper suspension, it won’t stay on your body the right way. These parts are quiet, but they do the hard work. They connect your limb to your prosthetic. They handle pressure, weight, sweat, and movement—all day, every day.

This blog will help you understand the true cost of sockets and suspension systems in India. We’ll explain how they’re made, why they matter, what affects their price, and how to plan for them when setting your prosthetic budget.

Let’s start with the basics: what these parts are and why they matter more than most people think.

Understanding Sockets: Function, Fit, and Fabrication

What Is a Prosthetic Socket?

The socket is the part of a prosthetic limb

The socket is the part of a prosthetic limb that directly touches your residual limb. It’s the bridge between your body and the rest of the device.

A good socket holds your limb securely without causing pain. It must be comfortable enough to wear all day, yet strong enough to handle your body weight, movement, and pressure.

Every person’s limb is different. That’s why every socket must be custom-made. It’s not something you can pick off a shelf.

Even a slight mismatch in size or shape can cause sores, skin damage, or severe discomfort.

Why Fit Matters More Than Anything Else

If the socket doesn’t fit right, it doesn’t matter how advanced your knee or foot is. The entire prosthetic will feel wrong.

A bad fit can cause blisters, swelling, or even long-term nerve pain. It can lead to falls, back problems, and emotional distress.

On the other hand, a well-fitted socket makes your prosthetic feel like a part of your body. It gives you confidence with every step.

That’s why prosthetists spend hours measuring, casting, and adjusting your socket—because getting the fit right changes everything.

Types of Socket Designs in India

There are many different types of sockets, and they vary based on the level of amputation, shape of the residual limb, and activity level of the user.

For above-knee users, common designs include ischial containment sockets and subischial sockets. Below-knee users may use patellar tendon-bearing sockets or total surface-bearing sockets.

Each design has its pros and cons. Some offer better stability, while others provide more freedom of movement. Your prosthetist will help choose the right one based on how you walk and what feels best on your limb.

Materials Used in Socket Fabrication

The material used to make the socket affects both comfort and price.

Basic sockets are made from thermoplastics. These are cheaper and often used for test fittings or temporary limbs.

High-quality sockets are made from laminated composites—like fiberglass, acrylic resin, or carbon fiber. These materials are more durable, lighter, and custom-molded to match your limb perfectly.

Some sockets also include gel liners or soft foam padding for added comfort, especially for sensitive skin or bony limbs.

The more advanced the material, the higher the cost—but also the longer the socket will last and the better it will feel.

The Process of Making a Custom Socket

Creating a socket starts with taking a mold or 3D scan of your limb. This ensures the exact shape is captured.

From there, a test socket is made, often from clear plastic. This is fitted, checked for pressure points, and adjusted.

Once everything feels right, the final socket is made using more durable materials. It’s polished, reinforced, and carefully aligned with the rest of your prosthetic components.

This entire process can take a few days to a few weeks. It involves skill, time, and technology—and that’s why sockets are one of the most expensive parts of a prosthetic.

Socket Pricing in India: What You’re Really Paying For

The Average Cost of a Socket

In India, the cost of a prosthetic socket can range widely.

In India, the cost of a prosthetic socket can range widely.

A basic test socket made from thermoplastic may cost around ₹5,000 to ₹10,000. This is often used temporarily to test fit and comfort before making the final version.

The final custom socket, made from composite materials like resin, fiberglass, or carbon fiber, usually starts around ₹20,000 and can go up to ₹80,000 or more depending on design and complexity.

For most users, a well-fitted, durable socket made from mid-range materials falls between ₹30,000 to ₹50,000.

But remember, this is not a one-time cost. Sockets need to be replaced or adjusted over time.

Why the Prices Vary So Much

Several factors influence the price of a socket:

First is the material. Carbon fiber sockets are lighter and stronger but cost more. Thermoplastic is cheaper but wears down faster.

Second is the fit process. Clinics using advanced 3D scanning and computer-aided design tools may charge more, but they often deliver better comfort and quicker results.

Third is the level of customization. If your limb has bony areas, sensitive skin, or unusual shapes, more adjustments and padding will be needed, which adds to the cost.

And finally, where you get your prosthesis made matters too. Metro cities or private clinics may charge more than government centers or charitable institutions.

The Hidden Cost of a Poorly Made Socket

Saving money on a socket might seem like a smart move—but it often leads to more spending later.

A poorly made socket can cause friction, pressure wounds, or instability. Users often return for extra fittings, padding, or replacements.

Some even stop using their prosthesis entirely because it hurts too much.

That’s why it’s important to invest in a socket that fits right, feels right, and lasts longer—even if it costs a bit more at the start.

How Often Do You Need to Replace It?

Most sockets need replacing every 1 to 3 years.

This depends on how active you are, how your body changes, and how well you care for it.

For children or people going through physical changes (like weight gain or loss), sockets may need to be replaced more frequently.

If you feel looseness, pressure, or pain in your socket—even after adjustments—it’s a sign you may need a new one.

Understanding Suspension Systems: Their Role, Types, and Costs

What Is a Suspension System?

The suspension system

The suspension system is what holds your prosthetic limb onto your body.

Think of it like a belt or strap that keeps your pants up—but much more advanced. Without a good suspension system, your prosthesis won’t stay in place. It may slide, feel loose, or even fall off during movement.

A good suspension system does more than just keep your prosthetic attached. It distributes pressure evenly, improves comfort, reduces skin irritation, and allows for smoother walking.

It gives you confidence that your limb won’t shift or fail when you’re climbing stairs, crossing the road, or bending down.

Why Suspension Is Crucial for Comfort and Safety

Even if you have the best socket, foot, or knee, the entire prosthesis can feel unstable without proper suspension.

If your prosthesis feels like it’s slipping, it can make you walk unnaturally. This leads to overcompensation from other parts of your body—like your hips, spine, or shoulders—which may cause long-term pain or posture issues.

More importantly, poor suspension is one of the biggest causes of falls and injuries in amputees.

A strong, secure suspension system can help you walk with confidence, knowing your prosthesis is where it should be.

This also makes a difference emotionally. You’re not constantly thinking, “Will my leg come off?” or “Is it loose today?” You can focus on living your life.

Types of Suspension Systems

In India, and globally, there are several common types of suspension systems. Each has its own use depending on your amputation level, activity level, and body shape.

Let’s look at the most widely used types.

Suction Suspension

This is one of the oldest and most commonly used systems. It works by creating a vacuum seal between your limb and the socket. When you slide your limb into the socket, the air gets pushed out through a valve, holding your limb in place.

Suction gives a snug fit without the need for belts or straps. It’s good for people who want a clean, minimal look and fewer parts.

But it only works well if your limb shape allows a good seal. If you sweat a lot or have skin issues, it may not be the best choice.

Locking Pin Suspension

This system uses a liner with a small pin at the bottom. When you insert your limb into the socket, the pin locks into a mechanism at the base. It keeps the prosthesis firmly attached until you press a release button.

It’s very secure and easy to use. Many first-time prosthetic users in India start with this system.

However, some users find the pin causes pressure at the bottom of the limb. Also, if not cleaned regularly, the lock can jam or become noisy.

Lanyard or Strap Suspension

This is the simplest method. A strap or cord goes around your waist or thigh and connects to the socket, holding it in place.

It’s often used for people with short residual limbs or for those who need extra support. It’s also used temporarily while waiting for a more advanced suspension setup.

Strap systems are easy to use and cheap, but they may feel bulky under clothing and can sometimes slip or shift during movement.

Vacuum-Assisted Suspension

This is a newer and more advanced system that uses an electronic or mechanical pump to create a stronger vacuum seal inside the socket.

It improves limb stability and reduces the movement of soft tissue inside the socket, which is especially helpful for active users.

It’s one of the most comfortable and secure suspension systems available, but also the most expensive and complex to maintain.

In India, it’s mostly used by high-activity users or in premium prosthetic setups.

Cost of Suspension Systems in India

Like sockets, the price of a suspension system varies based on the type, material, and level of technology.

Basic strap or lanyard systems may cost as little as ₹2,000 to ₹5,000.

Locking pin systems, which include a liner and locking mechanism, usually range from ₹10,000 to ₹25,000, depending on the brand.

Suction systems can cost between ₹8,000 and ₹20,000, and may require a special liner or seal-in sleeve, which adds to the cost.

Vacuum-assisted systems are the most expensive, often starting at ₹35,000 and going upwards of ₹1 lakh for high-end electronic models with built-in pressure sensors.

These costs are not always included in the base price of a prosthetic limb, which is why users often get surprised during the planning stage.

What Influences Suspension Costs the Most

The main cost drivers for suspension systems are:

  • Type of liner used (gel, silicone, urethane)
  • Additional components like valves, locks, sleeves, or pumps
  • Level of customization based on your limb shape
  • Durability and reusability—some liners last for 6 months, others for years

Also, just like shoes wear out, liners and sleeves need replacement over time. Most need changing every 6 to 18 months, depending on your usage and skin condition.

Putting It All Together: Total Cost of Socket and Suspension Over Time and How to Plan for It

The Total Cost Over a Few Years

Most people plan for the cost of the prosthetic foot

Most people plan for the cost of the prosthetic foot or knee, but they forget to account for the socket and suspension.

Yet these two parts are the most frequently replaced components of the prosthetic system.

Let’s say your socket costs ₹40,000 and needs replacing every 2 to 3 years. Your suspension system—whether it’s a liner, lock, or sleeve—may cost ₹15,000 and need to be changed every year.

That means in five years, you could easily spend ₹1.2 to ₹1.5 lakh on just sockets and suspension alone.

And this is for mid-range, non-premium options. If you’re using a vacuum system or advanced materials like carbon fiber, the cost can go higher.

This is not to scare you—it’s to help you plan ahead so you’re not caught off guard.

Why Budgeting for These Items Matters

Too often, users only budget for the big, visible parts—like a bionic knee or an energy-storing foot.

But when the socket starts to hurt, or the liner tears, and there’s no money set aside, users may delay the replacement.

This leads to pain, walking problems, or even complete abandonment of the prosthesis.

That’s why it’s smart to include an annual socket and suspension budget right from the beginning—just like you would for a car’s maintenance.

Ask your clinic about expected lifespan, replacement timelines, and cost options. Keep a notebook or phone record of when each part was fitted so you know when to check or replace it.

How to Save Without Compromising Comfort

Here are a few ways to reduce cost without hurting your experience:

  • Reuse liners or sleeves carefully—if they’re in good condition, they can often last longer than expected.
  • Clean your suspension components regularly to extend their life.
  • Use a backup socket for home use or short tasks, keeping the main one for longer outings.
  • Talk to your prosthetist about hybrid systems—sometimes a basic suspension can work with an advanced socket, or vice versa.

Also, don’t shy away from asking about discounts, old stock, or government programs. Many clinics are open to offering solutions that match your budget if you ask.

At RoboBionics, we often guide users to start with solid, simple options and upgrade gradually—without compromising fit or safety.

Real-Life Experiences, Support, and How RoboBionics Helps Users Make Smart, Sustainable Choices

What Users Have Shared With Us

Over the years, we’ve spoken to hundreds of amputees from across India

Over the years, we’ve spoken to hundreds of amputees from across India. While every journey is different, some challenges are shared.

One of the most common stories we hear is from users who say, “My prosthesis was fine at first, but after a few months, it started hurting.”

When we dig deeper, we usually find the same root cause—the socket no longer fits, or the suspension has worn out.

For example, Ravi from Indore was using the same socket for over three years. He had started limping again, thinking it was just part of life. But during a visit, we discovered that his residual limb had changed shape slightly due to weight loss. A small adjustment and a new socket changed everything. Within days, his limp reduced, and his energy came back.

Another case was Ayesha from Hyderabad, who had been using a basic strap suspension. She felt nervous walking in public because the strap would sometimes slip. She never realized she could upgrade to a locking pin system that would feel more secure and still stay within her budget. After the switch, her confidence grew—she started commuting alone again, something she hadn’t done in months.

These examples show that the right combination of socket and suspension can bring back not just mobility, but independence and dignity.

What Happens When Support Ends Too Early

Unfortunately, many users stop receiving proper guidance once the prosthesis is fitted.

They go home, try to adapt on their own, and only return when something breaks or becomes unbearable.

But prosthetics are not “fit and forget.” The body changes. Skin changes. Activity levels go up or down. A socket that was perfect last year might start causing problems this year.

When there’s no support system in place, these small issues grow into big ones.

Some users start walking less. Others stop using their prosthesis altogether and return to crutches or wheelchairs. All because they didn’t have access to advice or affordable service for things like socket adjustments or liner replacements.

That’s why ongoing support is just as important as the initial fitting.

How RoboBionics Approaches Socket and Suspension Care

At RoboBionics, we’ve made it our mission to walk with our users—not just during fitting, but every step after.

Here’s how we do it:

We begin with a deep understanding of each user’s lifestyle, body shape, and goals. This helps us recommend a socket and suspension system that truly fits—not just physically, but emotionally and financially.

We use locally sourced materials where possible, without sacrificing durability or comfort. This keeps costs lower and service faster.

Every socket we design is made with attention to pressure zones, skin sensitivity, and long-term use. We don’t cut corners, even for entry-level models.

For suspension systems, we help users try different setups if needed—so they can feel the difference between a strap, a pin lock, or a suction seal before deciding.

And most importantly, we offer continuous support. Whether it’s for repairs, refitting, or upgrades, we stay available—by phone, online, or through our partner clinics across India.

Why It’s About More Than Just Cost

Yes, price matters. For many families in India, every rupee counts. And we respect that deeply.

But we also know that what seems like a good deal today can become a burden tomorrow—if the socket is uncomfortable, if the suspension breaks, or if the limb feels unstable.

That’s why we encourage every user to look beyond just the numbers. Think about how many hours you’ll wear your prosthesis each day. Think about the peace of mind that comes from knowing it won’t slip or hurt.

A well-fitted socket and secure suspension are not luxuries. They are the foundation of a healthy, mobile life after amputation.

When you choose them wisely, you give yourself the gift of movement, confidence, and freedom.

Ready to Get the Right Fit?

If you or a loved one is planning to get a prosthetic limb, don’t ignore the silent heroes—the socket and the suspension system.

They may not look flashy or high-tech, but they will shape your daily experience more than anything else.

At RoboBionics, we’re here to help you find a solution that fits your body, your needs, and your budget. No pressure. Just honest advice, hands-on care, and lifelong support.

Book a demo or consultation today at:
www.robobionics.in/bookdemo

Let’s make sure your prosthesis doesn’t just work—it works for you.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.