Pediatric Prosthetic Outcomes: Growth-Adjusted KPIs and School Participation

Pediatric Prosthetic Outcomes: Growth-Adjusted KPIs and School Participation

Caring for a child with limb difference is very different from caring for an adult.
Children grow fast, learn fast, and adapt in ways that are both inspiring and unpredictable.
Because of this, their prosthetic outcomes must be measured with tools that respect growth, changing needs, and the daily realities of school, play, and social life.

Growth-adjusted KPIs help clinicians understand how well the prosthesis supports the child over time.
School participation shows how confidently the child moves, interacts, and keeps up with friends in real-world environments.
Together, these measures help doctors, therapists, and families build a clear path toward long-term independence.

Why Pediatric Outcomes Need a Different Approach

How Growth Changes Prosthetic Needs Constantly

Children do not stay the same size for long.

Children do not stay the same size for long.
Their limbs grow, their muscles strengthen, and their activities expand every few months.
Because of this, a prosthesis that fits well today may feel loose, short, or uncomfortable in a short time.

Growth affects alignment, suspension, socket volume, and even the child’s confidence in movement.
This is why pediatric KPIs must be flexible, time-sensitive, and adjusted for rapid physical changes.

Why Emotional and Social Factors Matter More for Children

Children understand the world through play, curiosity, and friendships.
If their prosthesis holds them back socially, they may avoid using it, even if it fits well.
Emotional comfort plays a huge role in pediatric acceptance.

A child who feels embarrassed or different may hide their prosthesis or refuse to wear it.
This makes emotional support and school participation key parts of outcome tracking.

Why School Is the Best Testing Ground

School is where children spend most of their day—walking, writing, carrying bags, playing sports, handling art supplies, and interacting with classmates.
It is full of routine tasks and unpredictable movements.
School performance reflects real functional ability better than almost any clinical test.

Clinicians use school participation to understand whether the child is thriving with their prosthesis or struggling silently.

Understanding Growth-Adjusted KPIs

Why KPIs Must Adapt to the Child, Not the Other Way Around

Standard adult KPIs do not work well for children because they assume stable limb size and steady functional capacity.
Children change faster, learn faster, and outgrow their devices quickly.
Growth-adjusted KPIs reflect these natural changes by tracking outcomes relative to the child’s developmental stage.

This helps clinicians understand whether the child is actually improving or simply getting taller and adjusting their movement around discomfort.

How Growth Affects Socket Fit and Function

As the limb grows, the socket may become tight or painful.
This affects gait, balance, and activity levels.
If clinicians track only performance without adjusting for growth, they may misunderstand the reason behind a decline in function.

Growth-adjusted KPIs help separate growth-related issues from mechanical ones, allowing faster and more accurate care decisions.

How Growth Influence Skill Development

Children gain skills with every new school year—writing longer, carrying heavier bags, climbing bigger steps.
KPIs must reflect this natural progression.
What is normal for a 6-year-old may be too basic for an 8-year-old.

Growth-based KPIs ensure that expectations grow with the child, not remain stuck in earlier benchmarks.

Key Pediatric KPIs Clinicians Should Track

Participation Over Pure Performance

For children, participation is often more meaningful than technical performance.
A child who joins games, writes comfortably, and keeps up with classmates shows healthy adaptation.
Even if their gait is not perfect, participation reflects confidence, motivation, and comfort.

Clinicians prioritize participation because it predicts long-term prosthetic acceptance better than isolated clinical tests.

Comfort and Daily Wear Time

Children cannot always describe discomfort clearly.
They may simply remove the prosthesis, leave it at home, or avoid using it during play.
Daily wear time becomes a valuable indicator of comfort and emotional acceptance.

Wear-pattern changes often signal socket issues, peer pressure, or activity-based frustration.

Task Completion in School and Home

Clinicians track how well the child completes age-appropriate tasks—buttoning clothes, writing, cutting paper, climbing stairs, or holding sports equipment.
These tasks show whether the prosthesis supports everyday function.

Slower task performance or avoidance often means the child is compensating or struggling with control.

Why School Participation Is a Powerful KPI

School Shows the Child’s True Functional Needs

School environments challenge children in ways clinics cannot replicate.
They must carry bags, navigate crowded hallways, handle art tools, and participate in sports.
These tasks reveal whether the prosthesis supports natural, independent movement.

If a child struggles at school, clinicians know the device needs attention, even if clinic tests look fine.

Social Interaction Reflects Emotional Acceptance

School is where children form friendships and learn teamwork.
If they avoid group activities or hide their prosthesis, it signals emotional discomfort.
This type of avoidance is a critical indicator because it affects both functional progress and mental well-being.

Clinicians use school-based observations to guide counseling, peer integration, and confidence-building strategies.

Participation Predicts Long-Term Use

Children who feel confident and included at school tend to use their prosthesis more consistently over the years.
Children who feel embarrassed or isolated often reject the prosthesis entirely.
School participation shows clinicians which path the child is on, long before more serious issues appear.

How Clinicians Assess School-Based Performance

Observing Classroom Tasks

Clinicians look at how easily the child writes

Clinicians look at how easily the child writes, organizes materials, and performs two-handed activities.
Writing speed, grip comfort, and hand coordination show how well the prosthesis supports fine motor tasks.
Frequent fatigue or frustration signals setup or training issues.

These observations guide improvements in hand function and movement training.

Watching Motion in School Spaces

Hallways, playgrounds, and staircases offer valuable insights.
Children who hesitate on stairs or move slowly through crowds may lack confidence or stability.
Playground movements—running, climbing, and swinging—reveal balance and coordination challenges.

Clinicians use these observations to adjust training, alignment, or component selection.

Speaking With Teachers and Parents

Teachers often notice small changes before clinicians do—difficulty using scissors, slow transitions, avoidance of group activities, or fatigue during writing.
Parents see how the child behaves at home after school, including soreness or emotional distress.

These insights create a fuller picture of the child’s daily experience.

How Growth Patterns Influence Prosthetic Adjustments

When to Replace Sockets

Children often outgrow sockets every few months to every year.
Changes in stump circumference, length, or shape affect comfort and alignment.
Growth-adjusted KPIs show when performance dips due to size changes rather than skill challenges.

Clinicians monitor these patterns to schedule timely refits.

When to Adjust Alignment

As children grow taller, their body proportions shift.
This affects balance, gait, and arm movement.
Small alignment changes can make movement smoother and reduce unnecessary strain.

Functional KPIs show when these adjustments are needed.

When to Introduce New Components

Children develop new skills every year.
Clinicians use KPIs to determine when the child is ready for a more advanced hand, elbow, or foot.
Upgrading too early overwhelms the child; upgrading too late slows development.

Growth-adjusted KPIs help find the perfect moment.

How Pediatric Prosthetic Training Must Evolve With Age

Why Training Must Match Each Development Stage

Children learn differently at every age.

Children learn differently at every age.
A preschool child responds best to play-based exercises with simple, colorful objects.
A school-age child needs tasks that support writing, drawing, and classroom routines.
Older children need training that keeps up with sports, hobbies, and technology use.

Clinicians adjust training programs so the prosthesis feels natural in every stage of growth.
When training matches the child’s world, progress feels fun, not forced.

How Early Play Builds Future Skill

Play shapes early motor skills in powerful ways.
Stacking blocks, holding toys, opening boxes, and building with craft materials all help a young child learn how to move confidently with their prosthesis.
These small actions strengthen grip control, improve balance, and teach the child to trust the device.

Clinicians use play to prepare the child for more complex tasks in school and everyday life.

How School-Based Practice Strengthens Functional Ability

As children grow, school tasks become a natural part of training.
Writing, tying shoes, carrying lunch trays, using craft tools, and participating in games help clinicians understand what needs more support.
These tasks show where fine motor control is strong and where adjustments or new strategies are needed.

Practice built around real school activities builds confidence faster than clinic-based tasks alone.

How Emotional Support Shapes Pediatric Prosthetic Outcomes

Why Emotional Safety Comes Before Skill

Children express fear or frustration differently than adults.
Some cry, some refuse to wear the device, and others pretend everything is fine.
Emotional safety creates the foundation for successful prosthetic use.

When clinicians approach children gently, respect their feelings, and celebrate small victories, the child begins to trust the prosthesis—and themselves.

How Confidence Affects Daily Performance

A confident child tries new tasks, joins in games, and engages with classmates.
A worried child withdraws, avoids challenges, and may stop using the prosthesis.
Confidence often improves faster than strength or speed, but it requires patience and positive interactions.

Clinicians watch for signs of fear, shame, or social pressure, and they address these early to protect long-term acceptance.

Why Peer Interaction Matters

Children care deeply about how they are viewed by peers.
A child who feels “different” may hide their prosthesis or avoid situations where others may ask questions.
Healthy peer relationships can transform the child’s comfort and willingness to use the device.

Clinicians, parents, and teachers can work together to teach classmates how to be supportive, curious, and kind.

How Parents Shape Pediatric Outcomes

Why Parents Are the Child’s Main Support System

Children rely on their parents to guide them emotionally and physically.
Parents who feel confident encourage exploration; those who feel anxious may unintentionally limit the child’s progress.
Clinicians help parents understand how to support daily practice and how to talk about the prosthesis in positive ways.

When parents are empowered, children feel safe and motivated.

How Parents Identify Early Warning Signs

Parents notice subtle issues before anyone else.
They see when the child removes the device early, avoids certain tasks, or complains of pain.
They also notice mood changes or social withdrawal.

Sharing these observations with clinicians helps create timely adjustments that keep progress steady.

How Parent Involvement Improves School Participation

Parents help the child prepare for school, manage daily routines, and navigate challenges with teachers.
Their involvement ensures that the child stays active, comfortable, and confident in school environments.
With proper guidance, parents become strong partners in long-term functional success.

How Teachers Support Pediatric Prosthetic Use at School

Why Teachers Need Clear Guidance

Teachers are often the first adults to observe how the child performs in a busy, social environment.
But many teachers have never worked with a child using a prosthesis.
Clinicians can support them by explaining what to expect, what tasks may be harder, and how to help without making the child feel different.

Simple, clear communication builds a supportive school environment.

How Teachers Can Encourage Inclusion

Teachers help shape peer behavior and classroom culture.
They can model acceptance, encourage group activities, and ensure the child is included in games, crafts, and school tasks.
When teachers create a positive space, children feel more confident using their prosthesis around classmates.

How School Observations Guide Clinical Decisions

Teachers notice reactions that clinicians may never see—hesitation during PE, discomfort during writing, or fear during transitions like stairs.
These small signs guide clinicians in making smarter adjustments to the device or training plan.

Partnership between teachers and clinicians leads to far more reliable outcomes.

Why Pediatric KPIs Should Include Play, Sports, and Hobbies

Understanding That Children Learn Through Movement

Children build coordination through play

Children build coordination through play—running, climbing, building, and exploring.
These movements strengthen both physical and emotional resilience.
If a prosthesis limits play, the child feels restricted and may reject it.

Clinicians track how well the child engages in activities they enjoy, because joy is a powerful indicator of functional success.

Why Sports Reveal Real Functional Ability

Sports require fast reactions, strong coordination, and balance.
Even simple games like tag, badminton, or skipping rope show whether the prosthesis helps or hinders movement.
Sports participation also boosts peer relationships and self-esteem.

KPIs that include sports performance provide a fuller picture of capability and confidence.

How Hobbies Build Fine Motor Skill

Art, music, puzzles, and craftwork help refine grip patterns and dexterity.
Tracking success in these activities helps clinicians determine whether adjustments are needed to improve precision and comfort.
These tasks help prepare children for academic demands and real-world problem-solving.

How Clinicians Adjust KPIs for Individual Differences

Why No Two Children Progress the Same Way

Every child has a different comfort level, learning pace, and emotional profile.
Some children adapt to prosthetic use very quickly; others need gradual exposure.
KPIs must reflect this diversity without forcing unrealistic expectations.

Clinicians create flexible benchmarks that respect each child’s personal journey.

How KPIs Change With New Life Stages

A child’s prosthetic needs change during transitions—entering preschool, starting primary school, joining sports teams, or entering adolescence.
Each stage brings new challenges and opportunities.
Growth-adjusted KPIs map these transitions so clinicians can anticipate new needs before problems arise.

Using KPIs to Personalize Prosthetic Components

Not every child needs the same level of technology.
KPIs help clinicians understand when a child needs a more advanced hand, lighter materials, or more durable components.
Personalized adjustments make the prosthesis feel more useful and less like a burden.

How Clinics Can Use Pediatric KPIs to Improve Care Quality

Creating Standard Assessment Pathways

Clinics can develop structured pediatric assessment pathways that include growth measurements, school participation patterns, functional tasks, and emotional indicators.
This ensures that care remains consistent across clinicians and across visits.

Standard pathways help families feel supported and reduce guesswork.

Planning Appointments Around Growth Cycles

Because growth affects comfort and performance, clinics can schedule follow-ups based on growth predictions rather than arbitrary timelines.
This proactive approach prevents sudden discomfort or rejection of the prosthesis.

Growth-based scheduling improves care efficiency and reduces family stress.

Using KPIs to Build Stronger Communication With Parents

Sharing KPI results in simple, friendly language helps parents understand progress.
It also helps families participate more actively in home exercise routines, school discussions, and daily adjustments.

Transparent communication builds trust and strengthens long-term outcomes.

Using KPIs to Support Insurance Approvals and Documentation

Why Clear KPIs Strengthen Claims

Insurance providers want proof of functional benefit.
Growth-adjusted KPIs show measurable progress—such as improved participation, better task completion, or increase in school engagement.
These metrics support approvals for new components, socket replacements, and additional therapy.

This reduces delays and helps families access the care they need.

How Consistent KPI Tracking Builds Strong Records

Clinics that track KPIs regularly create well-organized records showing the child’s progression over time.
This documentation helps justify prosthetic updates and ensures smoother communication with insurers.

Consistent data increases the likelihood of approval and reduces administrative stress.

How KPI Patterns Predict Future Needs

Insurance providers appreciate predictable care plans.
KPIs reveal growth patterns that help clinicians forecast when the child will need new sockets, new alignments, or new components.
This improves planning, budgeting, and overall care coordination.

How Emotional KPIs Strengthen Pediatric Care

Measuring Confidence Instead of Just Motion

A confident child takes risks

A confident child takes risks, tries new tasks, and explores new environments.
Emotional KPIs—such as willingness to participate in group activities or comfort using the device in public—help clinicians understand the child’s deeper needs.

These emotional benchmarks are just as important as physical measures.

Tracking Peer Interaction Over Time

Children thrive in peer groups.
Tracking how easily they join games or interact with classmates shows whether they feel socially accepted.
Positive peer interaction strongly predicts long-term prosthetic use.

Clinicians use these insights to guide counseling or school-based interventions.

Supporting Emotional Strength With the Right Tools

Sometimes a colorful cover, lighter design, or more age-friendly hand improves emotional confidence instantly.
Clinicians use emotional KPIs to guide these choices, creating a more child-friendly prosthetic experience.

Conclusion

Pediatric Prosthetic Care Is About Growth, Confidence, and Joy

Children need more than a well-built prosthesis—they need support that grows with them.
Growth-adjusted KPIs help clinicians understand how the child is developing month by month.
School participation shows how confidently they move through real-life environments filled with friends, challenges, and learning opportunities.

When clinicians track these outcomes with care and consistency, they create a support system that follows the child through every stage of growth.
This approach protects emotional well-being, strengthens motor skills, and encourages long-term prosthetic acceptance.
It also builds stronger families, stronger clinics, and brighter futures.

Leave a Comment

Your email address will not be published. Required fields are marked *

Partner With Us

REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.