Partial Hand and Finger Prosthetics: Cost Options in India

Partial Hand and Finger Prosthetics: Cost Options in India

Losing a part of your hand or fingers changes everything. Simple tasks like holding a cup, buttoning a shirt, or typing on a phone can feel impossible. But today, thanks to new technology and caring innovation, there is hope. Partial hand and finger prosthetics can help people regain their freedom, confidence, and ability to live fully.

In India, more people are looking for affordable prosthetics that actually work. But there’s a lot of confusion out there. What are your options? How much do they cost? Which one is right for you?

This blog is here to help you understand everything you need to know about partial hand and finger prosthetics in India. We’ll walk you through the types, real costs, what to expect, and how to choose the right solution for your life.

Let’s get started.

Understanding Partial Hand and Finger Prosthetics

What is a Partial Hand or Finger Prosthetic?

A partial hand or finger prosthetic is

A partial hand or finger prosthetic is a specially designed device that replaces fingers or parts of the hand that are missing.

It helps people do everyday tasks again—like gripping, writing, or using tools—by restoring movement and strength to the affected area.

These prosthetics are usually custom-made to fit the shape of the hand. They are built to be comfortable, useful, and sometimes even lifelike in appearance.

Who Needs One?

People who have lost one or more fingers or part of their hand—due to accidents, birth differences, or medical conditions—can benefit from a partial prosthetic.

It’s not only about looks. These devices are meant to bring back real function. If you struggle with tasks that involve gripping or pinching, a partial hand or finger prosthetic might make a big difference.

Even if the amputation is small, the right prosthetic can bring back a sense of control and independence.

Why It’s Different from a Full Hand Prosthetic

A full hand prosthetic replaces the entire hand, usually from the wrist or just below the elbow.

But a partial hand or finger prosthetic is more focused. It’s made for people who still have most of their hand but are missing some parts—like a few fingers, the palm, or part of the thumb.

This makes the design more complex, because it has to fit around what remains of the hand and work in harmony with the natural movement that’s still there.

Types Based on Function

There are different types depending on what you need.

Some prosthetics are passive. These look natural but don’t move. They’re good for balance and appearance.

Others are mechanical. These move using your body’s motion. For example, when you bend your wrist, the prosthetic fingers close.

Then there are advanced myoelectric versions. These use small electrical signals from your muscles to open and close the fingers. These are more expensive but offer a more natural and intuitive experience.

Each type has its own strengths. The best choice depends on your needs, lifestyle, and budget.

Types of Partial Hand and Finger Prosthetics in India

Cosmetic or Passive Prosthetics

These are made to look like real fingers or parts of the hand. They don’t move or grip, but they help with overall balance and symmetry.

People who want to restore the natural look of their hand often go for this type.

In India, cosmetic prosthetics are often the most affordable. They are made with silicone or other skin-like materials and are custom painted to match your skin tone.

Though they don’t help with movement, they can boost confidence and help in social situations.

Body-Powered or Mechanical Prosthetics

These devices use body movement to function. A mechanical system is connected to the prosthetic, allowing you to control the fingers by moving your wrist or remaining hand parts.

They are more functional than cosmetic types. You can hold things, pinch, or even write—though it takes some practice.

This type is durable and doesn’t rely on batteries or charging. It’s a good middle-ground option for people who want more use out of their hand without spending too much.

Robobionics’ Grippy Mech Hand and Grippy Mech Finger are great examples of affordable, mechanical prosthetics designed in India for people with partial hand loss.

Myoelectric or Bionic Prosthetics

These are the most advanced kind.

They use signals from your muscles to move the fingers. When you think about moving your hand, the sensors pick up tiny electrical signals from your muscles and turn them into real movement.

Myoelectric prosthetics can feel very natural once you get used to them.

They often come with features like grip patterns, adjustable speeds, and in some cases, even tactile feedback—a feature Robobionics is proud to offer with our Sense of Touch™ technology.

These prosthetics do require charging and regular care, but for many, the freedom they offer is life-changing.

Understanding Partial Hand and Finger Prosthetics

What is a Partial Hand or Finger Prosthetic?

A partial hand or finger prosthetic is

A partial hand or finger prosthetic is a specially crafted device designed to replace the parts of a hand or finger that are missing. This could mean one finger, multiple fingers, or even a portion of the palm.

Unlike full hand prosthetics that cover the entire hand, these are focused solutions. They are made to fit around what is left of your hand, enhancing what remains instead of replacing it completely.

Their goal is not just cosmetic. These devices can help you grip, lift, pinch, and perform everyday tasks that would otherwise be hard or even impossible.

Each prosthetic is custom-made, carefully measured and adjusted to fit the person’s unique hand structure, skin tone, and needs. It becomes a part of you—not just something you wear.

Who Needs a Partial Prosthetic?

Partial hand or finger prosthetics are useful for people who have experienced:

  • Industrial or farm-related accidents
  • Burns or crush injuries
  • Congenital conditions (born with limb differences)
  • Infections or medical surgeries leading to partial amputation

Even the loss of one finger can deeply affect your ability to do simple things like writing, holding a spoon, or tying your shoelaces.

These prosthetics help restore not just movement but dignity. People often find a renewed sense of confidence, independence, and emotional comfort when they start using one.

You don’t need to lose your whole hand to benefit from prosthetics. Even if just one finger is missing, there are powerful options available today.

How It Differs from Full Hand Prosthetics

This is where many people get confused.

A full hand prosthetic is used when the entire hand—usually from the wrist or forearm—is missing. In that case, the device replaces everything and becomes your new hand.

But with partial prosthetics, the design needs to work with your remaining fingers or hand structure. This makes things a bit more complicated, but also more personal.

For example, if you still have your thumb and part of your palm, the prosthetic might just replace your missing fingers and allow the natural thumb to help with gripping.

That’s why customization is so important. One-size-fits-all doesn’t work here.

Types Based on How They Work

Now let’s talk about how these prosthetics function.

There are mainly three types, each offering different levels of movement, comfort, and cost.

  • Cosmetic or Passive Prosthetics
    These are mostly for appearance. They don’t move or help with function, but they do restore the natural look of your hand.
  • Mechanical or Body-Powered Prosthetics
    These move using physical actions—like wrist movement or tension in a harness system. They allow for gripping and holding.
  • Myoelectric or Bionic Prosthetics
    These are the most advanced. They use muscle signals to power motors in the fingers, allowing natural-looking movement and even features like grip modes and feedback.

Each of these has its pros and cons, which we’ll now explore in more detail.

Types of Partial Hand and Finger Prosthetics in India

Cosmetic or Passive Prosthetics

Cosmetic prosthetics are made to look like real fingers or

Cosmetic prosthetics are made to look like real fingers or parts of a hand. They don’t have any moving parts. Their job is to help you feel whole again, especially in social or professional settings.

In India, many people choose cosmetic prosthetics when they want something that looks natural but doesn’t necessarily need to perform complex tasks.

They are made using silicone or skin-like materials. Skilled artists paint them to match your skin tone, veins, and even nail color. Some are so lifelike that it’s hard to tell the difference unless someone touches it.

But these prosthetics do have limits. You can’t use them to grip or move objects. They don’t have joints or motors. So, while they restore appearance, they don’t help much with function.

Still, for many, that’s enough. Especially if the main goal is to feel comfortable in public or at work.

The cost for cosmetic finger or hand prosthetics in India is usually the lowest, making them a more accessible option for many families.

Mechanical or Body-Powered Prosthetics

These are a step up from cosmetic ones.

Mechanical or body-powered prosthetics allow some degree of motion. They work by using the movement of your remaining muscles or joints. For example, bending your wrist might pull a cable that closes the prosthetic fingers.

They are made with simple moving parts—no electronics, no motors. This makes them durable and easier to maintain, even in rural or low-tech areas.

These prosthetics are great for people who want functionality without worrying about batteries or charging. You can grip, pinch, or hold light objects. With practice, people learn to do complex tasks like eating, typing, or even handling tools.

At RoboBionics, we offer the Grippy Mech Hand and Grippy Mech Finger, both designed with Indian users in mind. They’re built to be lightweight, easy to use, and cost-effective. Most parts are made locally, which keeps repair costs low and availability high.

These prosthetics are perfect for those who want to stay active and productive—whether at work, school, or home.

Myoelectric or Bionic Prosthetics

Now we come to the most advanced option.

Myoelectric prosthetics use tiny sensors placed on your skin to pick up signals from the muscles in your residual hand or forearm. These signals are then used to move the prosthetic fingers.

It feels like you’re moving your natural hand—just with some training and practice.

This type of prosthetic is ideal for people who want the highest level of control and comfort. You can hold delicate items, switch between grip types, and even sense pressure with advanced feedback systems.

RoboBionics’ Grippy Bionic Hand includes Sense of Touch™ technology. This allows users to actually “feel” when they’re holding something, thanks to gentle vibrations. It’s a game-changer for control, especially when dealing with fragile items.

Myoelectric devices do require charging, regular calibration, and some care. But the level of freedom they offer is unmatched.

They are more expensive than other types. But when you factor in the quality of life improvement, they often turn out to be well worth the investment—especially for people who want to return to work, care for children, or regain fine motor skills.

Cost of Partial Hand and Finger Prosthetics in India

Why Costs Vary So Much

When people first start looking for prosthetics, they often feel shocked by the range of prices. You might hear about someone getting a finger prosthetic for ₹20,000, while another person is quoted ₹3 lakh or more for a different setup.

The truth is, the cost depends on many things. It’s not just about the prosthetic itself. It includes the materials used, the technology inside it, the type of movement it offers, and the company or clinic that fits it for you.

Customization also plays a big role. A prosthetic must fit your hand perfectly. The more tailored it is, the better it will work—and sometimes, the higher the cost.

Training, support, and follow-up care may also be included in the total price, especially with advanced devices.

Let’s break down the typical price ranges for each type available in India today.

Cosmetic Prosthetics: Starting Around ₹20,000 to ₹60,000

Cosmetic finger or partial hand prosthetics are usually the most affordable. These are designed for appearance, not movement.

A single finger prosthetic made of high-quality silicone, matched to your skin tone, can cost anywhere from ₹20,000 to ₹30,000.

If more fingers or a larger part of the hand is involved, prices can go up to ₹60,000 or even more.

These don’t include motors or sensors, so there’s less complexity in making them. But the skill of the artist who crafts them affects the final cost—better craftsmanship usually costs more.

Also, they may need replacing every few years, especially with daily wear.

Mechanical or Body-Powered Prosthetics: ₹50,000 to ₹1.5 Lakh

Mechanical prosthetics are more functional and tend to cost more than cosmetic ones.

If you’re replacing a single finger with a body-powered mechanical design, you might expect to pay ₹50,000 to ₹75,000, depending on how advanced the build is.

For multiple fingers or a full partial hand setup, the cost could reach ₹1 lakh or more.

These prosthetics are more durable and long-lasting. They’re made to handle active use, and they don’t require electricity or charging.

RoboBionics’ Grippy Mech Finger and Grippy Mech Hand are designed to offer powerful mechanical control without crossing into the price range of high-end bionics.

Our goal is to give people a real tool—not just a piece of equipment—to take back control of their day-to-day lives.

Myoelectric or Bionic Prosthetics: ₹2.15 Lakh to ₹3 Lakh (or More)

This is the premium segment of partial hand prosthetics.

Myoelectric systems require not only highly engineered hardware but also smart software that can read and respond to your muscle signals. Sensors, processors, motors, and batteries—all these parts work together to bring your hand back to life.

RoboBionics’ Grippy Bionic Hand, priced between ₹2.15 and ₹3 lakh, is one of the most affordable bionic options in India. Many imported systems cost ₹10 lakh or more and still don’t offer localized support.

Our bionic hands include Sense of Touch™—a technology that gives users real-time feedback while gripping. That means you can actually feel the pressure when you hold something.

Yes, it’s an investment. But for many, it’s the key to getting back to work, feeling confident, and doing things they once thought were lost forever.

Some users even report the emotional joy of shaking someone’s hand or hugging a loved one again without fear of dropping or squeezing too hard.

Other Costs to Keep in Mind

Fitting and customization charges are often separate. Depending on the clinic or provider, this might be ₹5,000 to ₹30,000 extra.

Travel and accommodation, especially if you’re coming from a rural area to a city-based center, may also add to your total expenses.

Training is another cost—though many companies, including RoboBionics, include this as part of their care program.

You may also need repairs, replacements, or upgrades every few years, depending on wear and usage.

But the good news? Many prosthetic centers and manufacturers in India now offer EMI options, insurance support, or partner with NGOs for financial help.

At RoboBionics, we’re happy to guide families through these options.

How to Choose the Right Partial Hand or Finger Prosthetic

Start With Your Lifestyle

Before picking a prosthetic

Before picking a prosthetic, think about how you plan to use it.

Are you looking for something to help you type, hold tools, or cook meals? Or do you simply want something that looks natural for social comfort?

If you have an active job, like a mechanic or teacher, you’ll likely need a functional prosthetic—maybe mechanical or myoelectric. But if you’re mostly looking for something that helps in casual settings, a cosmetic option might be enough.

There’s no one-size-fits-all. What works for one person may not work for another. The best prosthetic is the one that fits your life—not just your hand.

Understand What You’re Getting Into

Each type of prosthetic requires a different level of care and training.

Cosmetic devices are easy to wear and remove, with little to no maintenance. Mechanical ones need some muscle training and may feel stiff at first. Bionic hands require the most learning but offer the most function.

It’s important to know what you’re ready for. A prosthetic that sits unused because it’s too complicated helps no one.

At RoboBionics, we talk honestly with each user before fitting anything. We ask about your daily routine, your goals, and even your frustrations—because that’s how we recommend the best fit.

Consider Your Budget (and Look for Support)

Money is a real factor—and we understand that better than anyone.

Imported devices often charge a fortune. But Indian-made options like those from RoboBionics bring down the cost without cutting quality.

Think about not just the initial cost, but also long-term care, repairs, battery replacements (for bionic types), and re-fittings as your body changes.

We always recommend asking about payment plans, insurance options, or charitable funding. You don’t have to go through it alone. There are people and organizations willing to help.

Talk to Real Users If You Can

Sometimes, the best advice comes from someone who’s already wearing a prosthetic. If you can, try to speak with someone who has been through the journey.

Ask them what they wish they had known before getting their prosthetic. What surprised them? What was harder than expected—and what gave them hope?

At our demo sessions, we often connect new users with past ones who are happy to share their experience. It builds trust, and more importantly, it brings comfort.

What to Expect During Fitting and Training

First Visit: The Consultation

Your journey usually starts with a consultation

Your journey usually starts with a consultation.

You’ll meet with a prosthetist—someone who specializes in building and fitting artificial limbs. They’ll take a close look at your residual hand, ask questions about your health, and understand your goals.

They may take measurements, pictures, and even 3D scans of your hand to plan the best design for you.

It’s not just about size. The shape of your palm, the way your wrist moves, the strength in your muscles—all these details matter.

You’ll also discuss your budget, timeline, and comfort level with different types of prosthetics.

This is a time to ask all your questions. Nothing is too small or silly.

Fitting the Device: A Personal Process

Once your prosthetic is made, the first fitting begins.

You’ll try it on. The team will check for pressure points, tightness, or gaps. The fit must be perfect—snug, but not painful.

For cosmetic prosthetics, it’s mostly about color matching and comfort. For mechanical or bionic types, this is where real training begins.

You’ll be taught how to open and close the fingers, how to grip objects, and how to move safely with your new device.

Some people get used to it in a few days. For others, it takes a few weeks. That’s okay. There’s no rush, only progress.

At RoboBionics, our care doesn’t end when you walk out the door. We keep in touch. We answer calls. We even help re-train if you’ve had your prosthetic for a while and want to learn new skills.

Real-World Training: Making It Part of Your Life

Once the fit is right, the real training begins.

You’ll practice everyday tasks—holding a cup, picking up coins, typing on your phone, opening a water bottle.

At first, it might feel strange. That’s normal. But as your brain learns how to control the prosthetic, your confidence grows.

For bionic hands, this includes learning how to control different grip modes. You may use one grip to hold a pen and another to carry a bag. You’ll also learn how to charge and maintain the device.

Over time, your prosthetic stops feeling like a tool—and starts feeling like a part of you.

Emotional Support Is Just as Important

Using a prosthetic is not just physical. It’s emotional too.

Many users go through a range of feelings—hope, fear, frustration, joy. That’s okay.

Support from family, friends, and your prosthetic provider can make a big difference. At RoboBionics, we offer regular follow-ups and even group sessions so you can meet others who’ve been through similar journeys.

Remember, you’re not alone.

Life After Getting a Prosthetic

Getting Back to Everyday Life

Once the prosthetic becomes a part of your daily routine, many things begin to feel normal again.

You start to brush your teeth without thinking twice. You hold your phone with ease. You shake hands, carry groceries, turn pages in a book—all the little things that once felt impossible become possible again.

Most people say they start to feel more confident. More in control. More like themselves.

Of course, there may be moments of frustration, especially in the early days. You might drop things or feel tired after a full day of using the prosthetic. But with time and practice, your body and brain adapt.

The key is patience—and celebrating small wins. That moment when you pick up a pencil on your own for the first time is worth everything.

Going Back to Work or School

One of the biggest goals for many users is returning to their job or studies.

With the right prosthetic, that becomes achievable. Whether you’re a teacher, a student, a shop owner, or an office worker, your prosthetic can help you work more comfortably and confidently.

Mechanical and myoelectric devices especially help with tasks like typing, writing, handling tools, or carrying objects.

At RoboBionics, we’ve seen users go from thinking they’d never work again to managing their own businesses or returning to classrooms.

When your hands work, your world opens up again.

Social Confidence and Mental Wellbeing

Let’s be honest—one of the hardest parts of losing a limb is how people react.

Strangers might stare. Friends might not know what to say. You may feel uncomfortable in public, even if no one says anything.

A good prosthetic changes that.

Not just because it helps you function—but because it gives you the confidence to show up. To go to weddings, interviews, meetings, or parties without feeling like you have to hide your hand.

Cosmetic prosthetics help with this by restoring appearance. Mechanical and bionic ones help by showing you can do everything anyone else can do—and sometimes more.

When you feel strong and independent, people around you start to see that too.

Stories That Inspire

Ravi’s Journey Back to Teaching

Ravi was a 33-year-old school teacher from Nashik. After an accident at a construction site, he lost three fingers on his right hand.

He thought he’d never return to the classroom. Writing on the blackboard, holding chalk, flipping books—it all seemed impossible.

But after being fitted with the Grippy Mech Hand, Ravi slowly trained himself to use the mechanical grip. Within a few months, he was back in school.

Today, he says his students often forget he even wears a prosthetic. For him, the hand didn’t just restore function—it brought his passion for teaching back to life.

Priya’s Confidence in Public

Priya, a 25-year-old software engineer in Bengaluru, lost her index finger and middle finger in a bike accident.

She avoided public places for months. She stopped going out with friends. She didn’t want to answer questions or deal with awkward stares.

When she got her first cosmetic finger prosthetic, she cried—not because of how it looked, but because she finally felt whole again.

Later, she upgraded to the Grippy Bionic Hand. Now, she types, codes, and even paints with her new hand. She’s back to living her life, proudly and boldly.

Arjun, the Young Mechanic

Arjun, a 19-year-old from a village in Gujarat, was training to be a bike mechanic when he lost his thumb in a farming accident.

He thought his dreams were over. But with help from a local NGO and RoboBionics, he received a Grippy Mech Finger.

Today, he’s back to fixing engines and earning a living for his family. His prosthetic may be small, but to him, it’s everything.

How RoboBionics Makes a Difference

Designed and Made in India

At RoboBionics

At RoboBionics, we’re proud to be Indian. Over 60 of the 64 components in our Grippy™ devices are made right here in India.

This means lower costs, faster support, and solutions made for Indian users and Indian conditions.

We don’t just build hands—we build hope.

Affordable, World-Class Technology

Imported bionic limbs often cost ₹10–20 lakh. That’s out of reach for most families.

We’ve brought that cost down to ₹2.15–3 lakh without compromising on quality or features. With devices like Grippy Bionic Hand, Grippy Mech Hand, and Grippy Mech Finger, we’ve made advanced prosthetics truly affordable.

And with options like EMI, funding support, and partnerships with prosthetic centers across India, we’re reaching people in cities and villages alike.

The Power of Sense of Touch™

Most bionic hands don’t let you “feel” what you’re holding.

Ours do.

With our Sense of Touch™ feature, users receive gentle vibrations that tell them how hard they’re gripping. It sounds simple, but it changes everything—from holding a baby’s hand to lifting a glass of water.

This feedback improves control, safety, and user confidence.

Caring Support at Every Step

From your first phone call to your final fitting—and long after—we’re here for you.

Our team guides you through consultations, fittings, training, and follow-ups. We’re always just a message away.

Need a demo? We’ll schedule one for you at your nearest partner center. Want to talk to a real user? We’ll connect you. Have questions about cost or funding? We’ll walk you through every option.

We’re not just here to sell prosthetics. We’re here to change lives.

Ready to Take the First Step?

You don’t have to live with limits. With the right prosthetic, you can reclaim your life—one small moment at a time.

Whether you’re looking for something functional, cosmetic, or high-tech, there’s a solution out there for you.

And we’re here to help you find it.

Book a free demo with RoboBionics today:
www.robobionics.in/bookdemo

Let’s build a future where every hand has power, every person has confidence, and no one is left behind.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.