Hygiene & Safety Protocols During Trial Fittings

Hygiene & Safety Protocols During Trial Fittings

A trial fitting is a very important day in the journey of getting a prosthesis. It is the first time you experience how the device feels on your body, how it supports your limb, and how it responds to your movement. But comfort and function are not the only things that matter. Hygiene and safety play an equally important role in making sure the process is smooth and free from problems.

When hygiene protocols are followed, the skin stays healthy, infections are avoided, and the device remains clean and durable. When safety steps are respected, the fitting process becomes calm, controlled, and free from risks. Together, hygiene and safety protect both the user and the clinical team.

At RoboBionics, we take these two factors very seriously. They guide every step of the trial fitting, from preparing the room and sanitizing tools to teaching users how to check their skin after practice. The goal is simple: to give you a safe, clean, and comfortable experience that builds trust and confidence for the final device.

Why Hygiene Matters During Trial Fittings

Protecting the skin

The skin on a residual limb is sensitive.

The skin on a residual limb is sensitive. It often bears more pressure and friction than other parts of the body.
If hygiene is ignored, small cuts or rashes can quickly become painful infections.
During a trial fit, where a socket is worn and tested, keeping the skin clean reduces these risks.

Keeping the device safe

Prosthetic sockets and liners come into close contact with skin. Sweat, oils, and dirt can easily build up inside.
If they are not cleaned properly, the device may smell, wear out faster, or even damage the skin.
Good hygiene ensures that the trial device remains safe and reliable for repeated use.

Reducing cross-contamination

Trial fittings often involve multiple people—users, clinicians, and sometimes family members in the room.
If surfaces and tools are not sanitized, bacteria can spread from one person to another.
Strict hygiene rules stop this chain and keep the environment safe for everyone.

How Clinics Prepare for a Trial Fit

Preparing the environment

Before each session, the room is cleaned and surfaces are wiped with disinfectants.
The chair, table, and tools are sanitized so that no residue from the previous session remains.
A fresh, tidy room also helps users feel calm and welcomed.

Sanitizing the equipment

Every socket, liner, and test component used in the trial is cleaned before and after use.
Clinicians use medical-grade cleaning solutions to make sure bacteria and fungi are removed.
This step is repeated even if the device looks clean, because invisible germs can still cause harm.

Protective clothing for staff

Clinicians wear clean gloves while handling the socket and while touching the user’s limb.
In some cases, masks or gowns may also be used, especially if the user’s skin is very sensitive.
These measures protect both the staff and the user from unwanted exposure.

Safety Protocols in the Fitting Room

Clear communication

The most important safety rule is clear, calm communication.
The clinician explains every step before touching the limb or adjusting the socket.
This prevents surprise, reduces anxiety, and helps the user feel in control.

Step-by-step fitting

The trial socket is fitted slowly, with breaks in between.
The clinician checks whether the user feels any pain, tightness, or pressure.
No force is applied, and the process is paused if the user feels uncomfortable.

Monitoring during activities

When the user tries tasks like holding a cup or lifting a bag, the clinician observes closely.
The goal is to make sure the socket stays stable and does not cause strain.
If there is any sign of slipping, redness, or fatigue, adjustments are made right away.

Skin Care Before and After Fitting

Preparing the limb

Before the session, the user is asked to wash the limb with mild soap and water.
Heavy lotions or oils are avoided, since they can make the skin slippery and sensors unstable.
A clean, dry limb is the best starting point for a safe trial fit.

Checking for irritation

After the socket is removed, the skin is checked for redness, swelling, or marks.
A little pinkness is normal, but deep red spots or pain are warning signs.
These are noted so that the socket can be adjusted before the next attempt.

Post-session cleaning

Once the session is complete, the limb should again be washed gently.
Any sweat, dust, or residue is removed to prevent irritation.
If needed, a mild moisturizer can be applied after the skin has fully dried.

Hygiene Habits for Users

Daily cleaning routine

Users are taught how to clean liners and sockets at home.
This includes wiping with disinfectant and letting the parts air-dry completely.
A daily habit keeps both skin and device in good condition.

Care during hot weather

Sweating is common in India’s climate, especially during summer.
In such cases, changing liners more often and using breathable covers can help.
Good ventilation and regular breaks reduce moisture build-up inside the socket.

Recognizing warning signs

If the skin feels itchy, develops rashes, or has a foul odor, it may be a sign of poor hygiene.
Users are encouraged to report these signs immediately rather than waiting.
Early action keeps small problems from becoming serious.

Infection Prevention During Trial Fittings

Why infection control is so important

When someone comes for a trial fitting

When someone comes for a trial fitting, their skin is directly exposed to new materials. The inner surface of a test socket touches delicate areas that may already have scars or thinner skin. Even a small break in cleanliness can lead to irritation or infection. For a first-time user, this can create fear or mistrust toward the device. That is why infection control is never an option—it is a core requirement.

Infections do not just affect the skin; they can affect confidence too. If the child or adult associates pain or discomfort with the fitting process, they may hesitate to use the device later. Keeping everything clean ensures that the fitting session feels safe, gentle, and welcoming.

Cleaning tools and surfaces

Before a user enters the room, the clinic staff prepares the entire space. Every surface, from the table where the device rests to the chair where the user sits, is wiped with medical disinfectants. This step may look simple, but it removes germs that could spread from one person to another.

All the tools used during the fitting, such as measurement tapes, scanning devices, or adjustment instruments, are sterilized after each session. Even if the tools appear clean to the eye, invisible bacteria may remain. Clinicians repeat this step every time to maintain trust and safety.

Fresh liners and covers

Trial fittings require direct contact between the skin and the device. To prevent cross-contamination, fresh liners or protective covers are used for each user. If the clinic provides reusable liners, they are washed, disinfected, and fully dried before another session. Parents of pediatric users often feel reassured when they see this step, as it shows respect for their child’s health.

Protecting sensitive skin

Some users, especially children, may have very delicate or scarred skin. In these cases, extra steps are taken. Hypoallergenic liners are chosen, and the socket is lined with soft padding to prevent friction burns. The clinician also explains to parents how to continue protecting the skin at home, since good hygiene practices do not stop once the trial is over.

Safe Handling of Equipment

The role of the clinician

During a trial fit, clinicians are not just guiding movement but also managing safety at every stage. They wear clean gloves when handling the socket and sanitize their hands before and after touching the limb. This ensures that nothing harmful passes from the staff’s hands to the user’s skin.

If adjustments are needed, tools are placed on a sterile tray and not directly on shared surfaces. Even the way components are passed and handled follows a clean method, because a single careless step could compromise hygiene. Parents watching the process often notice these details and feel more confident in the clinic’s professionalism.

Maintaining the socket

The test socket is the most important part of the trial. It must be inspected for cracks, rough edges, or leftover adhesive before being fitted. If a sharp edge is missed, it could cut the skin and cause long-term discomfort. After each use, the socket is cleaned both inside and outside, ensuring no residue remains.

The material of the socket also matters. Clear trial sockets are often made of strong plastics that allow clinicians to see how the limb sits inside. These materials are easy to disinfect and resistant to stains. Choosing the right material adds another layer of safety for the user.

Electrical and battery components

When the trial involves a myoelectric device, additional safety steps come into play. The sensors, wires, and battery packs are tested before being used with the child or adult. All exposed parts are wiped with alcohol-based wipes to prevent contamination. The clinician also explains to the family how to handle charging safely at home, such as keeping chargers away from wet surfaces.

User Safety Tips at Home After a Trial Fit

Cleaning after practice

When the trial session is done, the user often takes the device home for further practice. This is where home hygiene becomes crucial. The socket should be wiped daily with a damp cloth and a mild disinfectant. Liners must be washed with mild soap, rinsed thoroughly, and allowed to dry in open air. Parents should be taught that skipping even one cleaning can cause sweat and dirt to collect inside, leading to irritation.

Protecting against heat and sweat

India’s hot climate makes sweating a constant challenge for prosthetic users. Parents can help children by encouraging short breaks during practice, allowing the skin to breathe. Light cotton sleeves can absorb sweat, and breathable liners are recommended. If sweat is not managed, the warm and damp environment inside the socket can quickly cause rashes.

Regular skin checks

Parents are encouraged to check the child’s limb every night. A mirror can help inspect areas that are hard to see. If red marks disappear within a few minutes, it usually means the pressure is safe. But if the redness stays for longer, or if blisters or cuts appear, it is a warning sign that should be reported to the clinic immediately.

Handling the device carefully

Users, especially children, should be taught to place the device on a clean cloth or tray when not in use. This keeps it away from dust and dirt. The device should not be shared with others, even out of curiosity, because every socket is designed for one person’s unique limb shape. Teaching children these habits early helps them grow responsible and confident in their care routines.

The Role of Families in Maintaining Hygiene

Parents as role models

Children learn by watching. If parents treat the prosthesis with care, the child is more likely to follow. Parents should demonstrate cleaning routines, explain why they are important, and encourage the child to participate in simple steps like wiping the liner. These habits make the child feel responsible and proud.

Siblings and peer involvement

Siblings often want to help. They can be encouraged to remind the user about hygiene in a positive way, such as saying, “Did you clean your helper hand today?” When hygiene is treated as teamwork, the child does not see it as a boring chore but as a normal part of life.

Creating a clean practice space

The area where the child practices with their prosthesis should be kept clean and clutter-free. Mats can be used on the floor to prevent the device from touching dirty surfaces. Parents can also keep a small hygiene kit nearby with wipes, towels, and a spare liner. This preparation reduces stress when accidents or spills happen during practice.

Emotional reassurance

Maintaining hygiene is not only about physical care but also about emotional support. If a child feels overwhelmed by constant cleaning or checking, parents should reassure them that these routines are for their comfort, not punishment. Linking hygiene to safety and independence helps children accept it as a natural part of their journey.

Safety During Functional Tasks

Why safety checks are needed

During a trial fit, it is not enough to simply wear the socket and check the fit while sitting. The real test comes when the user begins to perform functional tasks—like holding a cup, lifting a small bag, or pressing buttons. These tasks mimic real-life activities, but they also add pressure, movement, and torque to the socket. Without proper safety checks, these tasks can cause slipping, strain, or even falls.

That is why every activity in the fitting room is closely supervised. The clinician watches the angle of the limb, the user’s posture, and the way the socket responds. If anything looks unsafe, the activity is paused immediately, adjustments are made, and only then is the task repeated.

Starting with simple actions

The safest way to introduce functional use is by starting small. A child may first hold a soft toy, then progress to a water bottle, and later try to lift a school bag. Each step builds skill while protecting the skin and muscles from sudden overload. Parents are encouraged to observe carefully so they can continue the same gradual approach at home.

Practicing posture and balance

Using a prosthesis is not just about moving the hand or arm—it affects the whole body. If a child leans too far or compensates with the shoulder, it can lead to back or neck pain. That is why part of the safety protocol includes teaching proper posture. Clinicians may show the child how to sit or stand while practicing, so the body stays aligned and safe.

Common Risks During Trial Fittings

Skin irritation

The most common risk is irritation of the skin, especially in the first few sessions. The limb may develop redness, blisters, or rashes if hygiene steps are missed or if the socket is too tight. To prevent this, clinicians perform frequent skin checks and parents are taught to continue these checks at home.

Device slipping

If the suspension system is not secure, the socket may slip during tasks. This can make the child feel unsafe and can cause accidental dropping of objects. Clinicians test for this risk by asking the user to perform controlled lifts while monitoring stability. If slipping is noticed, adjustments are made on the spot.

Overuse of muscles

Children often get excited when they first try their prosthesis and may use it too much, too quickly. This can cause soreness in the forearm or shoulder. Safety protocols emphasize pacing—taking breaks, resting the muscles, and slowly increasing the duration of practice. Parents play a key role in reminding the child not to overdo it.

Emotional overwhelm

Sometimes, the biggest risk is not physical but emotional. A child may feel anxious or frustrated if tasks feel harder than expected. If this is ignored, the child may reject the device altogether. Safety protocols therefore include emotional check-ins, where the clinician asks the child how they feel and reassures them that learning takes time.

Cultural Considerations in India

Respecting family involvement

In India, families are deeply involved

In India, families are deeply involved in healthcare decisions. Trial fittings often include parents, grandparents, or even siblings. Safety and hygiene protocols are explained not just to the user but to the whole family. This ensures that everyone understands how to maintain cleanliness and provide emotional support.

Managing hygiene in warm climates

India’s climate brings unique challenges. Heat and humidity can make sweating inside a socket more intense, increasing the risk of rashes. Clinics address this by recommending breathable liners, cotton sleeves, and regular breaks. Families are also taught to dry the limb thoroughly before and after use, as moisture is a common cause of infection.

Handling social curiosity

In Indian communities, children with prostheses may attract curiosity from neighbors or classmates. Families are encouraged to prepare simple explanations so the child feels confident instead of embarrassed. When hygiene and safety are maintained, the device looks and feels like a natural part of life, reducing stigma.

Balancing traditional practices

Some families may want to use home remedies like oils or powders on the limb. While intentions are good, these can sometimes cause more harm than benefit by creating moisture or residue inside the socket. Clinicians gently explain why mild soap and water are better, while still respecting cultural practices. A balanced approach helps families feel included rather than dismissed.

Building Lifelong Hygiene and Safety Habits

Teaching responsibility step by step

For children, hygiene and safety habits must be taught gradually. At first, parents may handle all cleaning and checks. Over time, the child can be given small tasks, like wiping the liner or checking for redness with a mirror. Step by step, they grow into responsible users who can care for themselves with confidence.

Making routines simple and repeatable

The best routines are simple enough to become daily habits. For example, “clean the socket after school, check the skin before bed” is easier to remember than long instructions. When routines are repeated every day, they become automatic, reducing the chance of mistakes.

Encouraging positive reinforcement

Children respond well to praise. When they remember to clean their device or point out a skin mark, parents should celebrate the effort. This positive reinforcement makes hygiene and safety feel rewarding rather than boring. Even small acknowledgments like a smile or a “well done” can keep motivation alive.

Partnering with clinicians

Families are not expected to handle everything alone. Regular follow-ups with the clinic keep the device safe and the child healthy. During these visits, clinicians review hygiene habits, check for safety risks, and suggest improvements. This partnership ensures that good practices are maintained for life.

Advanced Clinic Protocols for Hygiene and Safety

Structured cleaning routines

In a professional clinic, hygiene is not left to chance. Every day begins and ends with a structured cleaning routine. The fitting room is sanitized with medical-grade disinfectants, the floor is kept dust-free, and all surfaces are wiped before any user enters. Even chairs and armrests are cleaned, because germs can spread through unnoticed contact points. These routines make the clinic a safe and trusted space for families.

Device isolation practices

Trial sockets and liners are kept separate for each user. If the same test component needs to be reused, it goes through a full cycle of cleaning, drying, and inspection before being brought back into the fitting room. Clinics often label equipment clearly to avoid mix-ups. Parents watching this process feel reassured that their child’s device is treated with care.

Sensor and electrode hygiene

For myoelectric fittings, electrodes are in direct contact with the skin. These are wiped with alcohol-based solutions before and after each use. If disposable electrode covers are available, they are changed for every session. Proper care prevents skin irritation and ensures signals are not blocked by dirt or sweat.

Air quality and ventilation

In Indian climates, warm and humid air can make a room feel heavy and increase sweating during fittings. Clinics address this by ensuring proper airflow and ventilation. Some use air purifiers to reduce dust and allergens. A clean, cool room not only keeps the user comfortable but also protects sensitive skin from excess moisture.

Preparing for Emergencies

Handling skin reactions

Sometimes, despite all precautions, a child may develop redness, swelling, or pain during the fitting. Clinics are prepared with first-aid kits containing antiseptic wipes, soothing gels, and sterile dressings. If irritation is noticed, the session is paused, and the skin is given time to recover. Parents are shown what steps to take at home if the same problem occurs again.

Managing device malfunctions

Though rare, devices can sometimes fail during a trial. A wire may loosen, or a component may stop responding. Clinics prepare for this by testing every device before use and keeping spare parts ready. If a malfunction happens mid-session, the child is reassured that it is not their fault, and the device is swapped quickly. This keeps confidence high and prevents fear of technology.

Responding to falls or slips

Children may get excited during a trial and attempt movements that challenge their balance. If a fall risk is noticed, clinicians stand close enough to provide support. The floor is kept dry and clear of clutter to reduce slipping hazards. In case of a minor fall, first aid is provided on the spot, and parents are guided on how to watch for any delayed discomfort at home.

Emergency communication with families

Every clinic maintains an updated list of parent contacts and ensures that families know how to reach the team after hours. Parents are encouraged to call if they notice sudden swelling, prolonged redness, or unusual device behavior. This open channel of communication builds trust and ensures that emergencies never feel overwhelming.

Caregiver Training

Involving parents from day one

Parents are not just observers during trial fittings—they are active participants. Clinicians explain every hygiene step clearly, demonstrating how to clean sockets, check skin, and store devices. Parents are invited to practice these routines during the session so they feel confident repeating them at home.

Teaching observation skills

Caregivers learn to watch for early warning signs of problems. For example, a child may wince slightly, avoid certain movements, or scratch the limb repeatedly. These are signals that something needs adjustment. Parents are taught to notice these small details and report them during follow-up visits.

Handling emotional support

Caring for hygiene and safety is not just physical; it is also emotional. Parents are trained to respond with calm encouragement when their child feels frustrated. Instead of scolding or pushing, they are taught to comfort and reframe challenges as learning steps. This emotional training is as important as cleaning routines because it keeps the child motivated.

Involving extended family

In many Indian households, grandparents, uncles, or aunts play a big role in daily care. Clinics extend caregiver training to these family members as well. This ensures that no matter who is helping the child, the hygiene and safety protocols are followed consistently.

Long-Term Impact of Hygiene and Safety Practices

Protecting the skin for years

A child’s skin is more sensitive than an adult’s. If hygiene protocols are ignored, repeated irritation can cause scars, infections, and even long-term damage. By protecting the skin today, families ensure that the child can continue using prosthetic devices comfortably for many years to come.

Building lifelong habits

When children are taught hygiene and safety practices early, they carry these habits into adulthood. A teenager who already knows how to clean a socket and check for redness will not need reminders later. These routines become as natural as brushing teeth, creating independence and responsibility.

Reducing medical costs

Preventing infections and injuries saves families from unnecessary medical expenses. Treating skin problems or replacing damaged devices can be costly. By investing in proper hygiene and safety protocols, families save money and avoid stress in the long run.

Strengthening confidence in prosthetics

The ultimate impact of hygiene and safety is confidence. When a child feels safe, clean, and supported during fittings, they begin to trust the device. Instead of rejecting it, they see it as a helpful partner in daily life. This trust leads to consistent use, stronger skills, and a brighter future.

Advanced Clinic Protocols for Hygiene and Safety

Structured cleaning routines

In a professional clinic, hygiene is not left to chance. Every day begins and ends with a structured cleaning routine. The fitting room is sanitized with medical-grade disinfectants, the floor is kept dust-free, and all surfaces are wiped before any user enters. Even chairs and armrests are cleaned, because germs can spread through unnoticed contact points. These routines make the clinic a safe and trusted space for families.

Device isolation practices

Trial sockets and liners are kept separate for each user. If the same test component needs to be reused, it goes through a full cycle of cleaning, drying, and inspection before being brought back into the fitting room. Clinics often label equipment clearly to avoid mix-ups. Parents watching this process feel reassured that their child’s device is treated with care.

Sensor and electrode hygiene

For myoelectric fittings, electrodes are in direct contact with the skin. These are wiped with alcohol-based solutions before and after each use. If disposable electrode covers are available, they are changed for every session. Proper care prevents skin irritation and ensures signals are not blocked by dirt or sweat.

Air quality and ventilation

In Indian climates, warm and humid air can make a room feel heavy and increase sweating during fittings. Clinics address this by ensuring proper airflow and ventilation. Some use air purifiers to reduce dust and allergens. A clean, cool room not only keeps the user comfortable but also protects sensitive skin from excess moisture.

Preparing for Emergencies

Handling skin reactions

Sometimes, despite all precautions, a child may develop redness, swelling, or pain during the fitting. Clinics are prepared with first-aid kits containing antiseptic wipes, soothing gels, and sterile dressings. If irritation is noticed, the session is paused, and the skin is given time to recover. Parents are shown what steps to take at home if the same problem occurs again.

Managing device malfunctions

Though rare, devices can sometimes fail during a trial. A wire may loosen, or a component may stop responding. Clinics prepare for this by testing every device before use and keeping spare parts ready. If a malfunction happens mid-session, the child is reassured that it is not their fault, and the device is swapped quickly. This keeps confidence high and prevents fear of technology.

Responding to falls or slips

Children may get excited during a trial and attempt movements that challenge their balance. If a fall risk is noticed, clinicians stand close enough to provide support. The floor is kept dry and clear of clutter to reduce slipping hazards. In case of a minor fall, first aid is provided on the spot, and parents are guided on how to watch for any delayed discomfort at home.

Emergency communication with families

Every clinic maintains an updated list of parent contacts and ensures that families know how to reach the team after hours. Parents are encouraged to call if they notice sudden swelling, prolonged redness, or unusual device behavior. This open channel of communication builds trust and ensures that emergencies never feel overwhelming.

Caregiver Training

Involving parents from day one

Parents are not just observers during trial fittings—they are active participants. Clinicians explain every hygiene step clearly, demonstrating how to clean sockets, check skin, and store devices. Parents are invited to practice these routines during the session so they feel confident repeating them at home.

Teaching observation skills

Caregivers learn to watch for early warning signs of problems. For example, a child may wince slightly, avoid certain movements, or scratch the limb repeatedly. These are signals that something needs adjustment. Parents are taught to notice these small details and report them during follow-up visits.

Handling emotional support

Caring for hygiene and safety is not just physical; it is also emotional. Parents are trained to respond with calm encouragement when their child feels frustrated. Instead of scolding or pushing, they are taught to comfort and reframe challenges as learning steps. This emotional training is as important as cleaning routines because it keeps the child motivated.

Involving extended family

In many Indian households, grandparents, uncles, or aunts play a big role in daily care. Clinics extend caregiver training to these family members as well. This ensures that no matter who is helping the child, the hygiene and safety protocols are followed consistently.

Long-Term Impact of Hygiene and Safety Practices

Protecting the skin for years

A child’s skin is more sensitive than an adult’s. If hygiene protocols are ignored, repeated irritation can cause scars, infections, and even long-term damage. By protecting the skin today, families ensure that the child can continue using prosthetic devices comfortably for many years to come.

Building lifelong habits

When children are taught hygiene and safety practices early, they carry these habits into adulthood. A teenager who already knows how to clean a socket and check for redness will not need reminders later. These routines become as natural as brushing teeth, creating independence and responsibility.

Reducing medical costs

Preventing infections and injuries saves families from unnecessary medical expenses. Treating skin problems or replacing damaged devices can be costly. By investing in proper hygiene and safety protocols, families save money and avoid stress in the long run.

Strengthening confidence in prosthetics

The ultimate impact of hygiene and safety is confidence. When a child feels safe, clean, and supported during fittings, they begin to trust the device. Instead of rejecting it, they see it as a helpful partner in daily life. This trust leads to consistent use, stronger skills, and a brighter future.

Daily Routines for Users

Morning preparation

A safe and hygienic day with a prosthesis begins in the morning. Before putting on the device, the user should wash the limb gently with mild soap and lukewarm water. The skin must be dried thoroughly, especially in folds and around scar tissue. Moisture trapped inside a socket can quickly turn into irritation or infection. If a moisturizer is used, it should be applied lightly and allowed to absorb completely before the socket is worn.

The device itself also needs morning care. Liners should be inspected for dirt, cracks, or unusual wear. A quick wipe with a disinfectant cloth removes bacteria that may have collected overnight. By starting the day with clean skin and a clean device, the user reduces almost all common risks.

Midday habits

During school, work, or daily routines, it helps to plan small breaks. Even a two-minute pause to remove the device, wipe the skin, and let it breathe can prevent redness and overheating. For children in hot classrooms or adults in outdoor jobs, these breaks make a huge difference. Families can pack a small hygiene kit with wipes, a towel, and a spare liner so cleanliness remains possible anywhere.

Evening care

At the end of the day, the device should be removed carefully and inspected. The skin must be checked in a mirror for redness, rashes, or swelling. If any mark remains longer than ten minutes, it should be reported to the clinic. Liners should be washed with mild soap, rinsed well, and air-dried away from direct sunlight. The socket itself can be wiped with a clean damp cloth. These steps take only a few minutes but protect both the user and the device for years.

Clinic–Family Partnerships

Shared responsibility

Safe and hygienic use of prosthetics

Safe and hygienic use of prosthetics is not the job of the clinic alone, nor the responsibility of the family alone. It is a partnership. The clinic provides technical expertise, medical oversight, and professional adjustments. The family ensures daily care, consistency, and emotional support. When these two roles work together, the child or adult user receives the best possible outcome.

Regular follow-ups

No matter how well a trial fit goes, follow-up visits are essential. Children grow, adults gain or lose weight, and daily use changes how the socket feels. Families should see follow-up appointments not as optional check-ins but as vital safety steps. Each visit gives clinicians a chance to adjust the fit, check skin health, and reinforce hygiene routines.

Open communication

Trust is built on open communication. Families should feel free to share even small concerns—like slight odor inside the socket or mild itching after long use. No detail is too small, because tiny issues often reveal larger problems if ignored. Similarly, clinicians must listen patiently and explain adjustments in simple, reassuring words. This two-way communication keeps confidence high.

Education as empowerment

When families understand the “why” behind hygiene and safety steps, they are more likely to follow them faithfully. Clinics should not just give instructions but explain their importance. For example, instead of saying, “Wash the liner daily,” they might say, “Washing prevents bacteria from growing, which keeps your child’s skin safe.” Knowledge turns routines into meaningful habits.

Safety in School and Community Settings

At school

For children, safety does not stop at home or the clinic. Schools must also become safe spaces. Teachers should be informed about the child’s device, what kind of help may be needed, and what signs to watch for. For instance, if a child suddenly avoids writing or carrying a bag, it may signal discomfort.

Classmates should be educated gently, perhaps with the child’s permission, so they understand that the prosthesis is simply a tool. When curiosity is addressed openly, teasing reduces and acceptance grows. Hygiene kits can be kept in the school bag so that the child can manage small routines independently.

At the playground

Playtime is an important part of childhood. Children should not be stopped from playing, but their activities may need adjustments. Non-slip mats, safe climbing equipment, and softer sports gear make play safer. Teachers and parents can supervise in the beginning, gradually allowing more freedom as the child gains confidence.

In community spaces

In public spaces, safety protocols protect not just the user but also the device. Families should encourage children to avoid sharing their prosthesis with curious peers. They should also carry a small towel to clean sweat or dirt if the device is exposed during travel. Cultural respect is important too—families can explain the prosthesis in simple terms to curious relatives or neighbors, reducing stigma and building awareness.

During travel

When traveling, hygiene and safety can become challenging. Families should prepare by packing a care kit with cleaning supplies, spare liners, and any chargers if the device is myoelectric. Long journeys should include breaks for cleaning and skin checks. Trains, buses, and planes may be crowded, so protective covers can prevent accidental knocks or contamination.

Practical Takeaways

Hygiene is daily, not occasional

Cleanliness is not something to focus on only during clinic visits. It is a daily habit. Families that treat hygiene as part of the normal routine—like brushing teeth or washing hands—see fewer problems and longer device life.

Safety comes from patience

The safest trial fittings are the ones that move slowly. No child or adult is expected to master their device in one day. Patience allows muscles to adapt, skin to adjust, and confidence to grow. Families who focus on steady progress achieve the best long-term results.

Family and clinic must walk together

Neither the clinic nor the family can ensure success alone. It takes teamwork. Families provide the care and love at home, while clinics provide the technical expertise. Together, they create an environment where the prosthesis becomes a trusted partner in daily life.

Confidence grows from comfort

The ultimate goal of hygiene and safety is not just to prevent problems—it is to build confidence. When the user feels clean, safe, and respected, they begin to trust the prosthesis as part of themselves. That trust leads to consistent use, independence, and dignity.

Conclusion

Trial fittings are not just about testing a device; they are about creating a foundation of safety and hygiene that lasts for life. By protecting the skin, keeping the device clean, and following careful safety steps, both children and adults can experience fittings without fear. Families who practice these routines daily and maintain close partnerships with their clinics build not only healthier habits but also stronger confidence.

At RoboBionics, we believe every trial fit should feel safe, clean, and empowering. By combining hygiene, safety, and compassion, we help people move closer to independence with dignity.

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Last updated: November 10, 2022

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Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.