Finger Prosthetics for Rural India: Affordable Solutions That Work

Finger Prosthetics for Rural India: Affordable Solutions That Work

In rural India, life often depends on the strength and skill of your hands. Farming, weaving, carpentry, fishing, and dozens of other jobs require precise movements and firm grips.

When someone loses a finger, it’s not just a physical change—it can mean losing the ability to work, earn, and care for a family. In cities, people might have access to advanced medical care and prosthetic devices. But in villages and small towns, options are often limited, expensive, or completely out of reach.

At Robobionics, we believe geography should never decide who gets access to life-changing technology. Over the years, we’ve worked to design finger prosthetics that are durable, affordable, and simple to use—devices that fit the realities of rural life without compromising on function.

This guide will explore why rural India needs specialized solutions, how affordable prosthetics can change lives, and what steps are being taken to make sure no one is left behind.

Understanding the Unique Challenges of Providing Finger Prosthetics in Rural India

Distance and Access to Care

One of the biggest barriers for people in rural areas is simply reaching a place where prosthetic care is available. Most advanced prosthetic clinics are in large cities. For someone in a remote village, visiting these clinics often means long travel, overnight stays, and lost wages from taking time off work.

For many, this journey is not practical. The cost of travel, food, and lodging can add up to almost as much as the prosthetic itself. As a result, some people never even take the first step toward getting a device.

This is why outreach camps, mobile prosthetic units, and local partnerships are so important. Bringing technology to the people, rather than expecting them to come to the technology, is the only way to make access truly equal.

Affordability and Income Levels

The average income in many rural households is modest. Spending even ₹20,000 on a prosthetic finger can feel impossible when that money is needed for food, school fees, and farming supplies.

Imported finger prosthetics that cost over ₹1 lakh are completely out of reach for most rural families. Even when loans are available, the risk of debt keeps people from taking them.

This is where local manufacturing and innovation can make a real difference. By designing prosthetics with parts made in India, the cost can be brought down drastically without lowering quality. This allows families to consider a prosthetic as an achievable investment rather than a luxury.

Awareness and Information Gaps

Many people in villages simply don’t know that functional finger prosthetics exist. They may believe prosthetics are only for full limbs, or that they are purely cosmetic with no real function.

Lack of information also means people don’t know about government schemes, NGO support, or low-cost options. Sometimes, they settle for ineffective makeshift solutions because they are unaware of better alternatives.

Education plays a huge role here. Awareness programs, community demonstrations, and word-of-mouth success stories can inspire people to seek help and explore prosthetic options.

Cultural and Social Factors

In some rural areas, disability still carries social stigma. People may hide their injury or avoid public gatherings to escape unwanted attention. For women especially, visible limb differences can impact marriage prospects and community participation.

A well-designed finger prosthetic can help restore confidence and allow a person to re-engage socially. But the device must be discreet, natural-looking, and comfortable enough for daily wear.

That’s why Robobionics focuses not just on mechanical function but also on realistic appearance—matching skin tone, texture, and size so the prosthesis blends in naturally.

Harsh Working Conditions

Rural work environments are often demanding. Farmers work in mud and water. Carpenters deal with sawdust and sharp tools. Fishermen spend hours in wet, salty conditions.

A prosthetic designed for office use will not survive long in such settings. Materials must be water-resistant, easy to clean, and able to withstand impacts and temperature changes.

At Robobionics, we design devices with these realities in mind—using corrosion-resistant metals, strong polymers, and durable silicone that can handle rough usage without breaking down quickly.

The Need for Simple, Reliable Technology

While advanced bionic fingers are an amazing option in cities, they may not be the best first choice for rural areas. Electronics can fail in dusty or humid conditions, and charging systems may be inconvenient where power supply is unstable.

Mechanical finger prosthetics, on the other hand, are simple to operate, require minimal maintenance, and can be repaired locally if needed. They are often the ideal solution for people whose work involves heavy manual labor.

This doesn’t mean rural users can’t benefit from advanced technology—it just means the choice must match the environment and daily tasks.

Limited Availability of Trained Professionals

Even if someone in a rural area gets a prosthetic, they still need fitting, training, and follow-up care. Without this support, many people stop using their device after a few months.

Unfortunately, most trained prosthetists are concentrated in large urban centers. Rural patients may have to wait weeks or months for adjustments or repairs.

Robobionics addresses this challenge by training local healthcare workers and partnering with regional hospitals so that basic maintenance and fitting can happen closer to home.

Importance of Community-Based Support

One of the most effective ways to make prosthetic adoption successful in rural areas is to build community networks. When people see others in their own village using a device successfully, they are more likely to try it themselves.

Community support groups also provide encouragement during the adjustment period. Learning to use a prosthesis takes patience, and having others to share tips and experiences makes the process easier.

Government and NGO Involvement

While private companies like Robobionics can innovate and manufacture devices, large-scale accessibility in rural India also depends on public and charitable support.

Government schemes like the Assistance to Disabled Persons (ADIP) program, along with NGO-led funding, can cover part or all of the cost for eligible individuals. However, rural outreach is still limited, and many people never hear about these opportunities.

That’s why partnerships between prosthetic companies, NGOs, and local governments are critical. By working together, they can ensure that awareness, affordability, and accessibility go hand in hand.

Why Rural-Specific Design Matters

Designing for rural India is not about making cheaper products—it’s about making smarter ones. The goal is to create devices that are:

  • Affordable enough for local incomes
  • Strong enough for demanding work
  • Easy to maintain without expert tools
  • Comfortable for long hours in varied climates
  • Natural-looking to restore confidence

This combination ensures that once a person receives a prosthetic finger, they will actually use it every day—because it fits their life, not just their hand.

How Robobionics Designs Affordable and Durable Finger Prosthetics for Rural India

Listening Before Designing

Every great product starts with understanding the people who will use it. At Robobionics, the first step is always listening. Our team meets directly with farmers, carpenters, tailors, fishermen, and homemakers from rural areas to hear their stories.

We ask about their daily routines, the tasks they find hardest since their injury, and what they expect from a prosthetic finger. Sometimes we learn that people need more grip strength than flexibility. Other times, they want something light because they wear it all day in the fields.

By starting with real voices instead of assumptions, we make sure our designs match real needs.

Balancing Strength with Comfort

A prosthetic finger for rural use has to be strong enough to handle rough work but comfortable enough to wear all day. Too heavy, and it causes arm strain. Too light and fragile, and it won’t last.

We use a mix of lightweight yet high-strength materials—such as reinforced polymers for structure and medical-grade silicone for outer covering. These materials not only resist damage but also feel comfortable against the skin.

Sockets, which connect the prosthetic to the hand, are made with breathable liners and adjustable straps so they stay secure without causing discomfort during long work hours.

Durability for Harsh Environments

Rural work often exposes the hands to mud, water, oil, heat, and dust. This means the prosthetic must resist corrosion, wear, and damage from everyday use.

We design our mechanical finger prosthetics with sealed joints to prevent dust from jamming movement. Metals are coated to prevent rust, and silicone parts are chosen for their resistance to tearing.

Users can wash the device easily without worrying about damaging it. This kind of durability ensures the prosthetic remains a reliable tool for years rather than months.

Keeping Costs Within Reach

One of the biggest ways we reduce costs is by manufacturing almost all components in India. Importing even a single part can add unnecessary expense, not just from purchase price but also from shipping and taxes.

Local manufacturing also allows us to repair or replace parts quickly if needed, saving users the cost and time of sending the device back to a city-based clinic.

By focusing on efficiency in production and keeping the supply chain local, we can offer devices at a fraction of the price of imported prosthetics while maintaining high quality.

Customization for the User’s Needs

No two people have the same hands, and no two jobs require the exact same kind of grip. That’s why we offer customization in both function and appearance.

Functionally, we can adjust the grip strength, range of motion, and finger length based on the user’s work needs. For example, a fisherman might need a stronger closing grip to hold nets, while a tailor might need fine control for threading needles.

In terms of appearance, we can match the skin tone and shape so the prosthesis blends naturally with the rest of the hand. This helps users feel more confident in public settings.

Simplicity of Operation

We keep the mechanism easy to use so users can start working with it almost immediately. There are no complicated settings to adjust daily, and no need for frequent charging like in some bionic devices.

This is especially important in rural areas where electricity may be unreliable or workshops for repairs are far away. Simplicity also means fewer parts that can break, which increases long-term reliability.

Training for Daily Use

Even the best prosthetic won’t be effective without proper training. Our team conducts in-person sessions whenever possible, teaching users how to put on, take off, clean, and maintain their prosthetic finger.

We also demonstrate how to use it for specific tasks—holding farming tools, cooking utensils, or small work instruments. When in-person training isn’t possible, we provide illustrated guides and videos in local languages so users can learn at their own pace.

Involving the Community

We don’t just work with individuals—we involve their families and communities. Family members learn how to help with adjustments and cleaning, which increases the user’s confidence.

In some villages, we hold open demonstration days where others can try the devices. This builds awareness and breaks down stigma, making it easier for more people to seek help.

Testing in Real-Life Conditions

Before launching any design, we test it in real environments with actual rural users. A farmer might wear the device through a planting season, or a fisherman might use it during monsoon months.

We collect feedback about comfort, performance, and durability, then make improvements based on their experience. This ensures that every device is built not just for rural India in theory—but for rural India in practice.

Building Trust Through Service

Trust is everything, especially in rural areas where word-of-mouth is the most powerful form of advertising. We make sure that once someone receives a Robobionics prosthetic, they know we’re there for the long run.

We schedule follow-ups, respond quickly to repair requests, and even revisit villages to check on users. This personal connection turns customers into lifelong advocates who recommend our solutions to others.

Real-Life Success Stories from Rural India

Arjun – The Farmer Who Got His Grip Back

Arjun, a 42-year-old farmer from Madhya Pradesh, lost two fingers while operating a threshing machine during harvest season. The accident left him unable to properly grip farming tools, and simple tasks like holding a sickle or tying bundles of crops became frustrating and slow.

For months, Arjun relied on his teenage son to do most of the work, which meant less income and more stress for the family. He had heard about prosthetic devices but assumed they were too expensive and only available in big cities.

When a local NGO partnered with Robobionics for a rural outreach camp, Arjun decided to attend. He was fitted with a Grippy Mech Finger that matched his skin tone and was customized to give him strong grip strength for agricultural work.

Within days, he was back in the fields, able to use tools efficiently again. Today, he says the prosthetic didn’t just give him back his hand—it gave him back his role as the head of his household.

Meera – The Tailor Who Returned to Her Craft

Meera, from a small village in Odisha, was known for her beautiful hand-stitched embroidery. A kitchen accident cost her part of her index finger, and she feared she would never sew again.

Threading a needle was nearly impossible, and her sewing speed dropped so much that customers stopped placing orders. For a woman who contributed significantly to her family’s income, this was a devastating blow.

Robobionics provided Meera with a custom finger prosthetic designed for precision grip. The lightweight design allowed her to hold a needle steady, while the silicone padding made it comfortable to wear for hours.

Within weeks, Meera’s business picked up again. She now tells other women in her community that losing a finger does not mean losing their livelihood.

Ramesh – The Carpenter Who Could Work Again

Ramesh, a skilled carpenter from Rajasthan, lost two fingers in a sawmill accident. Without them, holding chisels and hammers was awkward and dangerous. He tried makeshift wooden attachments but they were bulky and unreliable.

When Ramesh received his Robobionics prosthetic fingers, he was surprised at how natural they felt. The grip was firm enough to hold heavy tools, yet the design allowed him to switch quickly between different equipment.

Ramesh says the prosthetic not only restored his income but also his reputation. Customers who once doubted his ability now trust his craftsmanship as much as before the accident.

Kavita – The Homemaker Who Gained Confidence

Kavita from Bihar was not employed outside the home, but losing part of her hand in a pressure cooker accident affected her deeply. She avoided social gatherings and felt embarrassed serving food to guests because of her missing fingers.

Her husband heard about a prosthetic fitting camp and encouraged her to go. Kavita’s new finger prosthesis matched her skin tone so well that even close relatives didn’t notice at first.

She says the change was not just physical—it gave her back her confidence. She now attends weddings, cooks without hesitation, and feels proud when people compliment her on how natural her hand looks.

Abdul – The Fisherman Who Could Mend Nets Again

Abdul from Kerala made his living fishing along the coast. A boat accident cost him two fingers, making it impossible to tie and untie knots or mend fishing nets—skills essential for his trade.

A Robobionics team visited his village through a collaboration with a coastal development group. They fitted Abdul with durable prosthetic fingers resistant to saltwater corrosion.

Today, he is back at sea, working full days without discomfort. The prosthetic’s grip strength allows him to pull in nets and handle ropes, and its simple design means he can wash it in seawater without fear of damage.

The Ripple Effect in Communities

These stories are not isolated cases. In many villages, one successful fitting leads to more people coming forward. When neighbors see someone like Arjun or Meera thriving again, they begin to believe a prosthetic could work for them too.

Local healthcare workers have reported that prosthetic adoption often creates a chain reaction—families encourage others, and the stigma around visible disabilities starts to fade.

Building Role Models

Every rural prosthetic user becomes an unspoken role model. Children grow up seeing that losing a finger does not mean losing a future. Young adults see possibilities beyond their limitations.

In this way, the impact of a single prosthetic fitting often goes far beyond the individual—it reshapes community attitudes and opens the door for more people to seek solutions.

Expanding Access to Finger Prosthetics Across Rural India

Taking the Service to the Villages

For too long, rural residents have been expected to travel to big cities for advanced medical devices. Robobionics is reversing that expectation by taking prosthetic care directly to villages.

Our mobile prosthetic units are designed like traveling workshops. They carry measuring tools, sample devices, fitting equipment, and adjustment kits. This means people can get measured, tested, and fitted in their own community—sometimes all in the same day.

By cutting out the need for long travel, we remove one of the biggest barriers rural users face. And when we return periodically for follow-up visits, we ensure devices stay in top condition for years.

Partnering with Local Health Workers

One of the smartest ways to expand access is by training those who already serve rural communities—local health workers, physiotherapists, and small clinic staff.

We conduct hands-on workshops where they learn to:

  • Take accurate limb measurements
  • Teach basic cleaning and maintenance
  • Identify when adjustments are needed
  • Provide first-level repairs

With this knowledge, they become our extended network of support, ensuring help is never too far away for any user.

Collaborating with NGOs and Cooperatives

NGOs often have deep community roots and trusted relationships in rural areas. By partnering with them, we can reach more people in less time.

For example, agricultural cooperatives can connect us to farmers in need. Women’s self-help groups can spread awareness among homemakers and small-scale workers. Coastal NGOs can help fishermen access devices built for marine conditions.

These partnerships are a win-win: we bring the technology, they bring the trust and reach.

Making Prosthetics Affordable Through Funding Models

Even at reduced prices, a prosthetic finger is still a big investment for many rural families. That’s why Robobionics is exploring new funding models:

  • Subsidized costs through NGO partnerships
  • Pay-over-time schemes with small monthly payments
  • Micro-financing via rural banks and self-help groups
  • Corporate sponsorships under CSR initiatives

These models give families flexibility, allowing them to get the device immediately instead of waiting years to save up.

Designing Devices for Local Conditions

As we expand, we are continuing to adapt designs for specific rural environments. For example:

  • For farming regions: Devices with stronger grips and dust-resistant joints.
  • For coastal fishing communities: Saltwater-resistant materials and quick-dry liners.
  • For hot, dry climates: Breathable materials to prevent skin irritation.
  • For colder hilly regions: Insulated liners to keep the residual limb warm.

By customizing for the environment, we make sure each prosthetic isn’t just functional—it’s dependable in the user’s real-world conditions.

Using Technology to Bridge the Distance

We know it’s not always possible to be physically present in every village. That’s why we’re building a remote support system using smartphones.

Through a dedicated app and video calls, users can:

  • Show us any issues they’re facing with the prosthesis
  • Learn new usage techniques through short tutorial videos in local languages
  • Request spare parts or repairs without leaving their village

This blend of physical outreach and digital support ensures that no matter where someone lives, help is always within reach.

Building Awareness Through Demonstrations

Seeing is believing, especially in rural communities where skepticism about new technology can be high.

We host open demonstration events where people can see how prosthetic fingers work, try on sample devices, and speak to other users. This not only builds trust but also reduces stigma, as people realize that a prosthesis can look natural and feel comfortable.

Scaling Manufacturing While Staying Local

As demand grows, so does the need for faster production. Robobionics is expanding its manufacturing facilities while staying true to its commitment of producing most components in India.

Local production keeps costs down, ensures spare parts are always available, and supports Indian jobs. It also means we can respond quickly to new design requests from rural users without waiting for overseas shipments.

Creating a Rural User Community

We want prosthetic users in rural areas to feel connected—not just to us, but to each other. That’s why we’re encouraging the formation of user groups in villages and districts.

These groups can:

  • Share tips on care and maintenance
  • Encourage new users during the adjustment phase
  • Help spread awareness to people who may not know prosthetic solutions exist

By building a community around prosthetic use, we make adoption easier and more sustainable.

The Vision for the Next Decade

In the next ten years, our goal is for no person in rural India to be more than 50 km away from either a trained prosthetic fitter or a mobile service unit.

We want funding models in place so cost is never the reason someone goes without. We want rural-specific prosthetic designs to be the standard, not the exception.

Most importantly, we want the idea of a missing finger to no longer mean a missing livelihood.

How Government Schemes and Policies Can Accelerate Prosthetic Access in Rural India

The Role of Public Support

Even with innovation, partnerships, and outreach, large-scale access to prosthetic devices in rural India will always require government involvement. The reach, resources, and infrastructure that government bodies possess can bring these solutions to every corner of the country faster than any private initiative alone.

When the public sector and private manufacturers work together, the result is affordable, reliable prosthetics that actually reach the people who need them.

Leveraging Existing Disability Programs

The Government of India already runs programs like the Assistance to Disabled Persons (ADIP) Scheme, which provides free or subsidized assistive devices to eligible individuals.

However, many rural residents don’t know about these schemes or how to apply. Better awareness campaigns, run through panchayats, local health workers, and schools, can help ensure that more people benefit.

Including finger prosthetics under these schemes—alongside full limb devices—would make them more widely available.

Integrating Prosthetic Services into Primary Healthcare

Primary Health Centres (PHCs) are the first point of medical contact for rural citizens. If these centers could also act as prosthetic support hubs, people would have a local place for fittings, adjustments, and basic maintenance.

Government training programs could prepare PHC staff to handle first-level prosthetic care, reducing the dependency on urban clinics for small repairs or fittings.

Public-Private Manufacturing Partnerships

By collaborating with manufacturers like Robobionics, the government could produce prosthetic fingers at scale for lower costs.

A shared production model, where the government funds part of the manufacturing and companies handle design and quality, would combine efficiency with innovation. This could also create local jobs in rural areas through assembly and distribution work.

Subsidies and Tax Benefits for Rural Prosthetic Buyers

Targeted subsidies could ensure that rural residents only pay a fraction of the cost for their prosthetic. Additionally, providing GST waivers or tax credits for prosthetic purchases would lower prices even further.

These measures would not only make prosthetics affordable but also encourage more families to seek them without fear of financial burden.

CSR and Community Funding Models

Corporate Social Responsibility (CSR) initiatives could be directed toward funding prosthetics for rural communities. If the government incentivized companies to adopt districts or clusters for prosthetic support, entire regions could be served efficiently.

This approach has already worked in sectors like sanitation and education—it can work for assistive technology too.

Better Data for Better Planning

Accurate data on limb loss cases in rural areas is limited. Without knowing how many people need prosthetics, and where, it’s difficult to plan effectively.

The government could integrate prosthetic needs assessment into rural health surveys. This would guide both public and private efforts, ensuring no district is overlooked.


Conclusion: Bringing Hope and Function to Every Village

In rural India, losing a finger is more than a physical injury—it can take away livelihoods, independence, and confidence. But it doesn’t have to be this way.

With the right design, finger prosthetics can be strong enough for field work, precise enough for skilled trades, and affordable enough for rural incomes. At Robobionics, we’ve proven that world-class technology can be made in India, for India—without putting it out of reach for the people who need it most.

The road ahead is clear. By combining innovative manufacturing, mobile services, NGO partnerships, and strong government support, we can ensure that no farmer, tailor, carpenter, or homemaker has to face life without the function they once had.

Every hand that gets its grip back is a life that regains purpose. Every village that gains access to prosthetics becomes stronger as a community. And every story of recovery inspires the next.

The change has already begun. Now it’s time to take it to every corner of India—one finger, one hand, one life at a time.

Book Your Consultation with Robobionics and take the first step toward restoring function, confidence, and independence today.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.