Festival Offers and Seasonal Discounts: When to Buy and Save

Festival Offers and Seasonal Discounts: When to Buy and Save

In India, festivals are more than just celebrations. They bring families together, light up homes, and fill the air with joy. But for many, they also bring something else—hope. Hope for a better tomorrow, a fresh start, and sometimes, the chance to finally buy something that’s been on their mind for months.

For people living with limb differences, getting a prosthetic is a big decision. It’s about comfort, confidence, and the ability to live freely. But cost often gets in the way. That’s why festival offers and seasonal discounts can make such a big difference.

At RoboBionics, we’ve seen how the right offer at the right time can change a life. It’s not just about saving money—it’s about making life easier, more mobile, and more joyful.

In this blog, we’ll guide you on when to buy a prosthetic for the best price, how to spot real offers from empty ones, and why festive seasons are often the smartest time to invest in your future.

Let’s begin.

Why Festivals Are the Best Time to Buy a Prosthetic

India’s Gifting Tradition Meets Smart Spending

In India, festivals often come with thoughtful gifting.

In India, festivals often come with thoughtful gifting. Families plan big purchases around Diwali, Dussehra, Eid, and even regional celebrations like Onam or Bihu.

It’s not just about sweets and clothes. Many people use this time to invest in something meaningful—a new appliance, a gadget, or something for health and wellbeing.

For someone who needs a prosthetic limb, this season can bring more than lights and laughter. It can bring freedom and new possibilities.

Discounts That Actually Make a Difference

Festival offers are usually the biggest of the year. Brands want to clear inventory, meet targets, or reward customers.

At RoboBionics, we often plan our best offers around major festivals. Why? Because we know this is when people are ready to make life-changing decisions.

We also believe this is when savings matter most. During Diwali or New Year, families are already spending more—so we want to help make health and mobility more affordable.

It’s not just about lowering prices. It’s about increasing access.

Buying Together, Saving More

Another reason festivals are a smart time to buy? Collective decision-making.

Most families come together during holidays. Parents visit children. Cousins gather. Conversations happen.

This is the perfect time to discuss a big purchase—especially something as personal and important as a prosthetic.

With everyone involved, it’s easier to decide, compare options, and even pool funds if needed.

What Kind of Offers to Expect—and How to Use Them Well

Flat Discounts vs Bundle Offers

Some offers are simple: a flat price drop. These are easy to understand and usually the most attractive.

Other offers come in bundles. You might get extra accessories, free training sessions, or extended service.

At RoboBionics, we often bundle in things like maintenance kits or comfort liners during festive sales. These small add-ons make a big difference in the long run.

Knowing what’s included helps you get more value—not just a cheaper price.

EMI and No-Cost Finance Options

Another thing we offer during festive seasons is flexible payment options.

You may see zero-interest EMI plans or longer repayment periods.

This helps you get the prosthetic you really want—without settling for a basic model due to budget.

Our goal is to make advanced, life-changing technology accessible. EMI plans help bridge the gap between need and ability.

Free Demos and Consultations

During offer seasons, we increase the number of free demo sessions.

This lets you see, feel, and try the prosthetic before making a decision.

Sometimes, people wait months before even checking if a bionic hand could help. A free demo removes that hesitation.

You learn how it works, how it fits, and how it could improve your day-to-day life—all without pressure to buy.

When Exactly to Start Looking for Offers

The Build-Up to Major Festivals

Most brands, including us, don’t wait for the exact day of a festival. Discounts usually begin 2–3 weeks before the big event.

For example, Diwali offers may start by early October. Dussehra offers might show up late September.

This is when stock is fresh, delivery timelines are better, and customer support is faster.

If you wait until the last moment, you might miss out—not just on offers, but on availability.

So it’s best to start watching and planning early.

Republic Day, Independence Day, and Other National Holidays

Aside from religious festivals, India’s national holidays also bring special sales.

Republic Day (January 26) and Independence Day (August 15) are common times for exclusive discounts.

Since they fall just before or after major seasons, these offers are perfect for those who couldn’t decide during Diwali or Eid.

Summer and Winter End-of-Season Offers

Some brands, especially in health-tech, clear out their older stock in March (end of financial year) or December (end of calendar year).

While these aren’t festival-specific, they’re great for practical buyers.

You may not get flashy ads or banners, but the savings are very real.

How to Tell a Genuine Offer from a Gimmick

Check the Real Price Before and After

Some sellers inflate the “original” price just to show a big discount.

Some sellers inflate the “original” price just to show a big discount.

Before you trust a deal, check the real market price. Ask for a breakdown. Do a quick comparison online.

At RoboBionics, we keep our pricing clear and honest. You’ll always know what you’re paying for—and why.

Look for Included Services

An offer that only reduces price but removes training, support, or warranty isn’t really a deal.

A genuine offer adds value—not just subtracts rupees.

Always ask: Will you get proper fitting? Support? Will someone teach you how to use it?

If not, that small saving may turn into a big problem later.

Be Cautious with Very Low Prices

If something looks too good to be true, it probably is.

Prosthetic limbs are medical devices. They involve precision engineering, safety checks, and after-sales care.

If someone is offering a bionic hand at half the usual price, ask why. Is it old stock? Used? Missing parts?

We’ve seen many users who bought suspiciously cheap limbs—only to have them stop working within weeks.

Trust matters more than price. Especially when it comes to your body.

Festival Offers at RoboBionics: What to Expect

Our Approach to Seasonal Discounts

We don’t believe in random flash sales or false urgency.

Our festive offers are thoughtfully planned to give real value. We focus on meaningful savings, useful add-ons, and long-term benefits.

Whether it’s a Grippy™ Bionic Hand or one of our training accessories, you can expect fair pricing and full support.

We don’t sell products. We deliver peace of mind.

What Past Buyers Have Said

Many of our users waited for Diwali or Eid to buy their prosthetic. Some saved up. Others used EMI. But all of them said the same thing—it was worth the wait.

One user from Pune told us how she had waited until Ganesh Chaturthi to buy the Grippy™. With the seasonal offer, she was able to add on training sessions and a full year of support at no extra cost.

Another user from Kolkata grabbed our winter offer, which included a free upgrade to the Sense of Touch™ technology. That single feature changed how he interacted with daily objects—and boosted his confidence overnight.

These stories remind us why we run offers—not to boost sales, but to change lives.

Planning Ahead: How to Prepare for Festival Offers

Set a Goal Before the Season Starts

Buying a prosthetic isn’t something you do on a whim. It’s a major life decision. So before the festive season begins, take time to set a clear goal.

Ask yourself: What do I need? Is it a full bionic hand, a mechanical hand, or just a finger replacement? What will it help me do—cook, write, ride a bike, or simply feel more confident?

Knowing what you need will stop you from getting distracted by random offers that don’t suit you.

A focused mind makes the best financial choices.

Start Saving Early

Festival offers make things affordable, not free. Even with a discount, a good prosthetic costs money. That’s why it helps to start saving early in the year.

Even ₹500–₹1000 a month can build up over time. Add in EMI or financing support, and suddenly what felt out of reach becomes possible.

Some families treat this like saving for a wedding or a bike. It’s an investment in quality of life.

You’re not just buying a product—you’re buying freedom.

Speak to the Provider in Advance

Don’t wait until Diwali night to start making calls. Reach out early.

At RoboBionics, we often begin pre-festival consultations weeks before the actual sale. This gives families time to understand options, do trials, and get clarity on what’s available.

This also ensures you’re not rushed into a decision. Instead, you walk into the festive season prepared, informed, and ready to act.

And if there’s a limited stock or time-sensitive deal, you won’t miss out.

Why Prosthetic Offers Matter More Than Appliance Sales

It’s About Needs, Not Wants

During Diwali or Eid, we see discounts on TVs, washing machines

During Diwali or Eid, we see discounts on TVs, washing machines, phones, and furniture. But while those are nice to have, a prosthetic limb is a need.

It’s something that helps someone walk, eat, write, hold their child, or even earn a living.

That’s why discounts in this space carry more weight. They’re not just deals. They’re doorways to a better life.

When we offer ₹10,000 or ₹20,000 off a bionic hand, it’s not just saving money—it’s unlocking a future that once felt out of reach.

Limited-Time, But Long-Term Impact

Most sale items give joy for a while—until the new model arrives or something breaks.

But a well-made prosthetic can last years. Every offer season becomes a chance to make a lifelong impact.

So, while buying a TV on sale is fun, buying a prosthetic on offer is powerful. It changes not just one person’s life—but their family’s too.

We’ve had users who returned to work, school, or even sports—all because they finally got the limb they needed, thanks to a timely discount.

Financial Planning for Health Is Smart

In most homes, big purchases are carefully planned. People budget for weddings, gold, phones, and vacations.

But when it comes to health, especially prosthetics, people hesitate. Not because they don’t care—but because they think it’s too expensive, too complex, or not urgent.

Festival offers are the perfect reason to flip that thinking.

Health should be on your priority list. And when discounts help make it easier, it’s wise to take advantage.

Tips to Maximise Value from a Festival Offer

Don’t Buy in a Hurry

A good deal is only good if it fits your needs.

Just because an ad says “limited stock” or “last day,” don’t let fear push you into buying fast. Take your time. Ask questions. Try the product.

At RoboBionics, even during offers, we focus on clear communication. We’d rather you wait and choose right than rush and regret.

A prosthetic is not a festive gift—it’s a life tool.

Compare Total Benefits, Not Just Price

Two products may look the same but give very different value.

Does one come with extra training? Is the socket custom-made? Is support available in your city?

These things don’t always show up on a price tag—but they make a huge difference later.

Always compare the full package. At RoboBionics, our festival offers often include full support, even if the discount is slightly less than others.

Because we don’t want to just sell—we want to serve.

Involve Family in the Decision

Buying a prosthetic impacts the whole family. It changes routines, confidence levels, and lifestyle.

So it helps to include your spouse, parents, or children in the decision.

They may ask questions you hadn’t thought of. They may also support you emotionally or financially.

Plus, it turns the process into a shared journey, not a solo burden.

Common Mistakes to Avoid During Sale Season

Waiting Too Long

Offers don’t last forever.

Offers don’t last forever. And demand is high during festival time.

We’ve seen people delay decisions by a few days, only to miss out on a deal they had their heart set on.

If you’re serious, act in time. There’s always room for one more demo or question, but waiting too long can cost you not just money—but hope.

Choosing Just for Looks

Some prosthetics look sleek and modern—but don’t offer much function.

Others may be simple-looking but are packed with features.

Don’t judge by surface alone. Focus on what the limb helps you do—not just how it looks.

Our Grippy™ Bionic Hand, for example, is lightweight and good-looking—but it’s the touch feedback and grip control that truly change lives.

Ignoring Service and Support

The biggest mistake? Buying from someone who won’t be there later.

A prosthetic isn’t a one-time-use item. You’ll need guidance, sometimes repairs, maybe even adjustments.

If the seller vanishes after the sale, you’re stuck.

That’s why it’s better to buy from trusted brands with local presence, support staff, and a record of care—not just discounts.

At RoboBionics, our support continues long after delivery. Because we don’t just build limbs. We build relationships.

How RoboBionics Makes Offers Count

Behind Every Discount, There’s a Purpose

At RoboBionics, we don’t run offers just to attract attention. Each festival sale, each seasonal campaign, is part of a bigger mission—to make high-quality prosthetics affordable for the people who need them most.

We know that many people in India delay getting a prosthetic for one reason: money. It’s not that they don’t want it. It’s that they think it’s beyond their reach.

So we design our offers with care. We don’t just cut prices. We increase value. That means more support, longer service, better training, and sometimes even upgraded parts—at no extra cost.

Because we don’t believe in temporary happiness. We believe in long-term impact.

Location-Based Offers for Wider Reach

India is diverse. What works in one region may not in another. That’s why we sometimes tailor offers based on location.

In tier-2 and tier-3 cities, for example, we may include extra travel assistance or home demo options. In metro areas, we might offer faster delivery or extended after-sales support.

We also partner with local prosthetic clinics and NGOs across India to reach people who don’t live near our offices. This way, festival offers don’t stay limited to big cities. They reach everyone.

Our goal is simple: no one should miss out just because of where they live.

Making EMIs Easy and Transparent

One of the most powerful tools we offer is EMI.

Not everyone can pay ₹2–3 lakh upfront. But many can afford ₹4,000–₹6,000 a month. That’s the gap EMI bridges.

We work with finance partners who offer easy, no-cost or low-cost EMI options. The paperwork is simple. And we guide you through every step.

During festivals, we often extend EMI durations or reduce down payments to make things even easier.

And we never hide terms in fine print. Everything is upfront, honest, and explained clearly—because trust is more important than any deal.

Stories from Real Buyers Who Saved Smart

Aarav’s Diwali Surprise

Aarav, a 14-year-old from Jaipur

Aarav, a 14-year-old from Jaipur, lost his right hand in a road accident. His parents had been saving for months but were still short of their goal.

When our Diwali offer launched, it reduced the Grippy™ Bionic Hand’s cost by ₹20,000. That was enough for Aarav’s family to take the leap.

We also bundled in two extra therapy sessions and a comfort socket liner.

Today, Aarav is back at school, writing exams, and even helping around the house. His father still calls us every Diwali to say thank you.

Not for the discount—but for the timing that changed their lives.

Shabana’s Eid Gift to Herself

Shabana, a 33-year-old single mother from Hyderabad, had been managing with a mechanical hand for over four years. It helped, but not enough.

She worked in a small tailoring unit and always struggled with grip control.

During our Eid offer, we gave an EMI plan with zero interest for six months. That made it possible for Shabana to upgrade to Grippy™.

Her new limb allowed her to thread needles, hold scissors better, and work longer without pain.

She now earns more, saves more, and feels more in control.

And she did it all without waiting for someone else to gift it to her.

Rakesh’s Independence Day Commitment

Rakesh, a government clerk in Nagpur, didn’t lose his limb in an accident—it was due to diabetes complications. But the result was the same: a loss of movement, routine, and self-esteem.

When our Independence Day campaign launched, he booked a demo just to “see what’s possible.”

He was shocked at how responsive the Grippy™ was. The offer included one year of unlimited support calls, which sealed the deal for him.

By September, he was back at work.

He told us, “The offer made it easier. But the demo made me believe.”

How to Prepare for Upcoming Offers

Sign Up Early for Notifications

We don’t believe in spamming inboxes. But we do send offer alerts to people who sign up through our website or attend our demos.

If you want to stay ahead of the curve, visit https://www.robobionics.in/bookdemo and leave your contact details.

You’ll get updates on upcoming sales, new features, and training programs—all at your pace, with no pressure.

Follow Us on Social Media

Most of our early-bird announcements go out on social platforms—especially Instagram and LinkedIn.

That’s where we post user stories, video demos, and reminders about upcoming deals.

Even if you’re not ready to buy now, staying connected helps you understand the market better. And when the right offer comes, you’ll be ready.

Talk to a Specialist, Even Before Offers Start

Many people wait until the offer is live to talk to us. But that often leads to last-minute stress.

We recommend scheduling a call or visit at least a few weeks before the festival season.

This gives you time to do a demo, ask questions, compare options, and plan financing if needed.

Our team is friendly, helpful, and trained to guide—not push.

What Sets RoboBionics Offers Apart from Others

Offers With Integrity

Some sellers use festivals to push slow-moving stock.

Some sellers use festivals to push slow-moving stock. We don’t.

We offer our latest products—like the Grippy™ with Sense of Touch™—at festival prices. That means you’re not getting leftovers. You’re getting the best we have.

Our offers also don’t hide behind small print. No surprise charges. No fake urgency. Just honest pricing made easier.

Personalized Value

We don’t give every customer the same deal. That’s because every person has different needs.

Some need more training. Others need home support. Some need a lighter hand. Others want maximum grip strength.

That’s why we tailor our offers where possible. If it helps you get the most out of your new limb, we’ll try to include it.

Because a discount should never mean less care.

Continued Support—Long After the Sale

Most offers end when the payment is made. Ours don’t.

When you buy during a festival offer, you still get the full RoboBionics experience—support calls, warranty, service, and follow-ups.

We don’t lower our standards just because you paid less. Every user matters equally.

That’s why over 95% of our users stay in touch, refer others, and return for upgrades.

Final Thoughts: Save Smart, Choose Right, Live Fully

It’s More Than a Discount. It’s a New Beginning.

When you see a festival offer, it might just look like a number. A few thousand rupees off. A bundle. A payment plan.

But behind those numbers are real stories—stories of people who finally got to write, eat, work, drive, or hug their loved ones without fear or frustration.

A well-timed offer can unlock something far more valuable than money—it can bring back a sense of control.

That’s what we want every offer to do. Not just reduce price, but increase possibilities.

The Right Time Can Change Everything

In life, timing matters. And that’s why seasonal offers are more than just smart shopping—they are powerful chances to act.

You may have been putting off getting a prosthetic for a while. Maybe you were unsure about cost, overwhelmed by options, or just waiting for the right moment.

This is that moment.

When the right technology meets the right price—and the right people are ready to help you every step of the way.

That’s not just good timing. That’s good fortune.

You Deserve More Than a Deal

At RoboBionics, we don’t just want to sell a prosthetic. We want to give you something that works for you, fits you, and grows with you.

You deserve comfort, confidence, and care—not just a low price.

So when we offer something special during Diwali, Eid, Christmas, or any other festival—it’s not about the deal. It’s about you.

We want you to feel supported. Seen. Empowered.

Because a prosthetic is not just a device. It’s a part of your life. And your life deserves the very best.

Ready to Take the First Step?

If you’re thinking about getting a prosthetic—or upgrading the one you have—this is your sign to start.

You don’t need to decide right away. Just book a free demo. Talk to us. See what’s possible.

No pressure. No confusion. Just clear answers, real support, and maybe—if the timing is right—a festival offer made just for you.

Book a free demo today at https://www.robobionics.in/bookdemo

Let this festival season be the one where you don’t just celebrate—but take a bold step forward.

Your independence is worth it.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.