Best Prosthetics Provider and Prosthetic Clinic for Individuals in Altamount Road (Tardeo), Mumbai – Why Robobionics is #1

Best Prosthetics Provider and Prosthetic Clinic for Individuals in Altamount Road (Tardeo), Mumbai – Why Robobionics is #1

Finding the right prosthetics provider can completely change a person’s life. It’s not just about replacing a lost limb — it’s about restoring freedom, movement, and confidence. For individuals living in Altamount Road (Tardeo), Mumbai — one of the city’s most well-connected and premium neighborhoods — choosing the best prosthetic clinic means finding a place that combines expert care with comfort and trust.

At Robobionics, we understand how important that choice is. Every person’s story is unique, and so is their need for the perfect prosthetic solution. Our goal is to make that journey simple, supportive, and empowering from the first consultation to lifelong aftercare.

In this article, we’ll explore what makes Robobionics the most trusted prosthetic provider for individuals in Altamount Road and across Mumbai. We’ll discuss how we merge world-class innovation with Indian accessibility, why personalized fittings matter so much, and how our compassionate care has earned us the title of India’s #1 prosthetic brand.

Why Choosing the Right Prosthetic Provider Matters

More Than a Device – It’s About a Way of Life

Selecting a prosthetics provider is one of the most personal healthcare

Selecting a prosthetics provider is one of the most personal healthcare decisions anyone can make. It’s not simply about finding a clinic that manufactures artificial limbs — it’s about choosing a partner who understands what it means to regain independence.

When someone receives a prosthesis, it becomes a part of who they are. The fit, the feel, and the function all work together to define how smoothly they move, how confidently they interact, and how happily they live. The right provider ensures that this transition is effortless and empowering.

In this locality, people value comfort, reliability, and precision. They expect solutions that match their active lifestyles — whether they are professionals, seniors, or homemakers. A trusted prosthetic provider gives them that balance between function and emotional support.

The Power of Personalization

Every individual’s body, movement pattern, and daily routine are unique. A prosthesis that fits one person perfectly might not suit another at all. That’s why customization is the foundation of great prosthetic care.

The right clinic studies each user’s lifestyle — what activities they enjoy, what they struggle with, and what goals they wish to achieve. From there, every curve, socket, and grip is designed to match that person precisely.

At Robobionics, we make sure that every prosthesis feels like a natural extension of the body — not a foreign attachment. This attention to personalization is what transforms daily challenges into effortless moments.

Comfort Builds Confidence

A prosthesis that doesn’t fit properly can cause more than physical pain; it can affect confidence. People may start avoiding movement or social interactions because of discomfort or fear of instability.

The right prosthetic provider understands this delicate balance. With the correct fit, a person walks, works, and interacts naturally. They stop thinking about their limb and start focusing on life again.

That’s what our mission at Robobionics has always been — helping individuals move with comfort, live with pride, and feel like themselves again.

Why Robobionics is the #1 Prosthetics Provider in This Locality

Where Innovation Meets Affordability

Robobionics has become a name that represents both technological excellence and compassion. We build advanced bionic and mechanical prosthetics using Indian engineering and global standards.

While imported prosthetic systems often cost over ₹10 lakh, our solutions are designed to be affordable without sacrificing quality. Our range of products typically costs between ₹2.15–3 lakh, making world-class prosthetics accessible to everyone.

We’ve built this balance carefully — combining cutting-edge design with local manufacturing. This means faster service, easier maintenance, and support that’s always within reach.

Our Focus on Comfort and Real-Life Function

We believe a prosthesis should feel natural, not mechanical. That’s why each Robobionics prosthetic is tested to ensure that it moves smoothly with the body’s rhythm. Whether it’s our Grippy Bionic Hand or Mech Hand, the design focuses on real-world comfort.

Our patent-pending Sense of Touch™ technology allows users to feel pressure and grip objects gently — something no other provider in this locality offers at our level of accessibility.

This attention to small details makes a big difference in everyday life. Tasks like typing, cooking, or carrying bags become easy again.

Locally Made, Globally Trusted

Over 90% of Robobionics components are made in India. This allows us to maintain strict quality control while keeping our products affordable. More importantly, it means we understand the environment, weather, and lifestyle of our users in this region.

Humidity, heat, and daily movement patterns all influence how a prosthesis performs. Our devices are built to handle local conditions comfortably, ensuring durability and reliability.

By choosing us, individuals in this locality get the strength of international innovation with the familiarity and support of an Indian brand that genuinely cares.

Compassion Before Commerce

Our difference lies in our approach. We don’t treat our users as clients — we treat them as people who deserve care, patience, and understanding. Every appointment begins with listening.

We spend time learning about each person’s lifestyle, routines, and expectations before recommending a product. This personal attention ensures that what we create isn’t just functional — it’s emotionally reassuring.

That’s why families, doctors, and rehabilitation centers across the city trust Robobionics as their go-to prosthetic partner.

The Robobionics Process

A Consultation Designed Around You

The first step with Robobionics is a simple, friendly conversation. Our experts sit down with the user and their family to understand what they need most — stability, agility, appearance, or all of these combined.

We don’t rush through this step. The more we learn about a person’s daily activities, the better we can design their prosthesis. This early connection also builds comfort and trust between our team and the user, ensuring they feel supported right from the beginning.

Precise Measurement and Custom Design

Once we know the user’s goals, we take precise digital measurements using advanced scanning tools. These scans help us model a prosthesis that fits perfectly to the residual limb, distributing pressure evenly and preventing soreness.

This digital precision allows us to fine-tune every millimeter before manufacturing. Each socket is carefully shaped, ensuring maximum stability and comfort.

The end result is a prosthesis that feels balanced and easy to wear — whether it’s for walking, lifting, or even delicate activities like writing.

Training and Adaptation Support

After fitting, our clinicians provide practical training sessions. These sessions teach users how to walk, grip, or perform specific movements naturally. We also guide them through care routines and exercises that strengthen muscles around the prosthesis.

This stage is crucial because even the best prosthesis needs practice to become part of the body. We stay beside our users during this phase, offering reassurance and adjustments whenever needed.

Our trainers focus not just on technique but on rebuilding confidence — ensuring that every user feels capable and independent.

Lifelong Support and Refit Services

Bodies change over time. Weight, muscle tone, and lifestyle all affect how a prosthesis fits. That’s why we offer lifelong follow-up support and refit options.

We encourage every user to come in for regular check-ups so that small issues can be addressed before they turn into discomfort. Our responsive team ensures adjustments are made quickly, with minimal downtime.

This long-term partnership is what makes Robobionics stand apart — we’re not here for a sale, we’re here for a lifetime of care.

The Technology That Makes the Difference

Sense of Touch™ – The Future of Feeling

Our patent-pending Sense of Touch™ technology allows prosthetic users to sense pressure and texture through their device. It’s a breakthrough that bridges the gap between human touch and artificial mechanics.

This feature helps users avoid dropping objects or applying too much force, giving them natural control. It also enhances emotional connection — because being able to “feel” once again changes how people interact with the world around them.

This innovation has made Robobionics one of the most advanced yet accessible prosthetic brands in India.

Myoelectric Precision for Effortless Movement

Our bionic prosthetics use myoelectric sensors to interpret muscle signals. When users think of moving their hand or arm, the prosthesis follows instantly, without effort.

This seamless response makes our devices intuitive and user-friendly. Whether someone is driving, typing, or performing small tasks, every movement feels natural and accurate.

This technology isn’t just about mechanics; it’s about restoring confidence — the ability to act without hesitation.

Lightweight, Durable Materials

Comfort comes from design, but also from materials. We use advanced composites that are both light and strong, allowing users to wear their prosthesis all day without strain.

Each component is tested for durability and weather resistance, ensuring that it performs well even in India’s humid conditions. Our devices don’t just last long — they stay comfortable, reliable, and safe.

Why Individuals in This Locality Trust Robobionics

A Reputation Built on Real Results

Trust isn’t earned overnight; it’s built through consistency, compassion, and results. In this locality, people value quality, attention to detail, and service they can rely on. That’s why so many individuals here turn to Robobionics when it comes to prosthetic care.

We’ve helped users from all walks of life — professionals, athletes, homemakers, and seniors — each with their own story and set of challenges. What unites them all is the desire to move freely again. Our team listens closely, designs thoughtfully, and delivers prosthetics that make life feel whole once more.

Every success story we create adds to a growing circle of trust. When users tell us they can cook again, walk unaided, or return to their favorite activities, that’s the real measure of our success.

Care That Goes Beyond the Device

At Robobionics, we don’t stop at giving someone a prosthesis; we help them rediscover comfort in everyday life. Our clinicians and support staff make sure every user feels cared for from their first consultation to the final fit.

We understand that physical healing is only one part of recovery. Emotional and mental support matter just as much. That’s why our team checks in regularly, offering guidance, motivation, and a listening ear whenever it’s needed.

This combination of medical expertise and heartfelt care is what keeps people coming back — not just for themselves but for their loved ones too.

Designed for Real-Life Comfort

In this area, people lead active and demanding lives. Whether it’s attending social events, working long hours, or spending time outdoors, they need prosthetics that can keep up with their pace.

Robobionics prosthetics are built for this exact purpose. They’re not heavy, complicated, or restrictive. Instead, they move fluidly with the user, adapting to the rhythm of daily life. Each design focuses on freedom — the ability to walk, work, and live comfortably without worrying about fatigue or pain.

We believe that a prosthesis should feel like a natural extension of the body — so comfortable that it quietly becomes invisible in everyday life.

The Emotional Impact of the Perfect Fit

Regaining Confidence and Identity

Limb loss can sometimes affect how people see themselves

Limb loss can sometimes affect how people see themselves. Many individuals withdraw from social life or stop participating in activities they once loved. But when the right prosthetic fit restores comfort and natural motion, something powerful happens — confidence returns.

Users begin to see themselves not through the lens of loss, but through strength and resilience. They walk into rooms without hesitation, shake hands without worry, and smile knowing that they’ve regained control of their lives.

The emotional transformation that comes with a perfect fit is often even greater than the physical one. It’s a return to normalcy, to dignity, and to pride in one’s body again.

Living Without Limits

A well-designed prosthesis removes boundaries. Our users tell us that they stop thinking about their limb altogether — they simply move, live, and enjoy their day.

Whether it’s climbing stairs, cooking, driving, or writing, each action becomes effortless again. This is the kind of quiet confidence we aim to build with every Robobionics prosthesis.

We’ve seen people return to work after years, travel again, and rediscover their hobbies. The ability to live without limits isn’t just a dream — it’s the everyday reality we strive to make possible for everyone who walks through our doors.

Emotional Support Through Every Step

Adjusting to a prosthesis takes time, and we never expect anyone to go through that journey alone. Our clinicians provide one-on-one counseling and practical support during the adaptation period.

We encourage users to talk about their feelings, frustrations, and victories. For seniors, we include family members in the process to ensure they feel supported at home too.

This emotional reinforcement helps people transition smoothly. When they realize they have a team that truly cares, every step forward becomes easier.

From Hesitation to Happiness

We often meet people who arrive at our clinic hesitant or unsure. They’ve either had bad experiences elsewhere or have grown used to living with discomfort. But after their first fitting at Robobionics, something changes — the hesitation fades.

That first natural movement, that first comfortable grip, that first smile of relief — these moments remind us why we do what we do. For our users, that moment often feels like reclaiming a part of themselves that was lost.

It’s not just about the technology. It’s about joy — the kind that comes from living freely again.

The Lifestyle Advantage of Choosing Robobionics

Tailored for Everyday Life

Everyone’s day looks different — some people spend hours at the office, others prefer leisurely walks or active hobbies. Robobionics designs prosthetics that match these lifestyles perfectly.

We assess how users move, what their daily routines involve, and what kind of mobility they need. This allows us to design a prosthesis that performs effortlessly throughout the day, no matter the activity.

For individuals in this locality, who often balance professional, social, and personal commitments, our prosthetics offer the reliability they need to move confidently through every part of life.

Comfort That Lasts from Morning to Night

A prosthesis should never cause discomfort halfway through the day. That’s why we use lightweight materials and ergonomic socket designs that prevent fatigue and skin irritation.

Users can wear their Robobionics prosthesis for long hours — from morning routines to evening outings — without needing frequent breaks. This level of comfort makes daily life easier, calmer, and more enjoyable.

When a prosthesis feels good, it becomes more than a medical device — it becomes a trusted companion.

Subtle Design and Elegant Appearance

Many people prefer a prosthetic that doesn’t draw attention, one that blends naturally with their appearance. Our devices are sleek, minimal, and designed with modern aesthetics in mind.

From skin-tone finishes to smooth contours, we ensure that our prosthetics look as natural as they feel. For those who want a bolder, more modern look, we also offer stylish customizable designs.

The goal is simple — to make every user feel confident, comfortable, and proud of their prosthesis, whatever their style may be.

Built for Indian Weather and Lifestyle

Imported prosthetics are often designed for cooler climates and light usage. But in India’s weather, humidity and heat can quickly cause discomfort. Robobionics prosthetics are built for this environment.

Our materials resist sweat and friction, and our liners are made for breathability. Whether users are walking outdoors, commuting, or attending gatherings, they can do so without worry.

Our local understanding allows us to design prosthetics that last longer, stay cleaner, and perform better in Indian conditions — another reason why people in this locality prefer our solutions.

The Robobionics Promise of Lifelong Care

Partnership Beyond Fitting

Once someone becomes part of the Robobionics family, we remain their partner for life. We offer ongoing support, quick repairs, and timely refits so the prosthesis always feels as good as it did on day one.

As the body changes, we adapt the fit. As technology advances, we offer upgrades. Our relationship doesn’t end with a sale — it grows stronger with every visit.

This promise of lifelong partnership is what makes Robobionics not just a prosthetic provider, but a long-term ally in each person’s journey.

Quick, Reliable Assistance

We understand that unexpected issues can arise — a loose fit, a worn-out part, or a small alignment concern. Our responsive service team ensures that help is always available quickly and efficiently.

Whether it’s through our local clinic or our home support service, users never have to wait long for assistance. That reliability is one of the reasons why people in this area continue to trust and recommend us.

Continuous Innovation

We never stop improving. Our research and development team constantly works on better materials, smarter sensors, and more intuitive designs. Each year, our products become lighter, faster, and even more human-like.

By staying ahead in innovation, we ensure that every Robobionics user enjoys not just the best prosthetics today but even better ones tomorrow.

Success Stories That Inspire Confidence

Stories of Hope and Renewal

Every prosthetic we build at Robobionics carries a story — one of resilience, courage, and hope. These stories remind us that a prosthesis isn’t simply a tool; it’s a doorway back to independence and self-belief.

In this locality, we’ve had the privilege of working with individuals who faced life-changing circumstances and refused to give up. One gentleman, an architect, lost his arm in an accident. After months of uncertainty, he visited our clinic with low expectations. Within weeks of being fitted with a Grippy Bionic Hand, he returned to his studio — sketching, designing, and leading projects again.

He told us that it wasn’t just about regaining movement; it was about feeling like himself again. That’s what we aim for at Robobionics — prosthetics that not only move beautifully but restore a sense of self-worth and purpose.

Rebuilding Independence for Seniors

For older individuals, independence is everything. Many seniors come to us feeling limited by their mobility, unsure if they can ever regain their freedom of movement. With the right fit, gentle guidance, and follow-up care, we help them walk confidently again — safely and comfortably.

One of our users, a retired school principal, described her experience as “a second chance at living fully.” She now walks daily in her neighborhood, attends social gatherings, and even teaches grandchildren how to write, using her prosthesis with pride and ease.

These success stories are not just about technology — they’re about people who choose courage over limitation and find joy in the ordinary moments of life again.

Restoring Confidence for Working Professionals

In this locality, many of our users are professionals with active schedules and high expectations. They want prosthetics that are discreet, strong, and responsive — allowing them to perform efficiently without attracting unwanted attention.

One of our corporate clients once said, “I didn’t want people to see my prosthesis; I wanted them to see me doing my job.” His Robobionics bionic limb helped him achieve exactly that — seamless control, natural movement, and renewed confidence in the workplace.

Every success like his reinforces our commitment to design prosthetics that don’t just work well but feel empowering.

Community and Care at the Heart of Robobionics

A Clinic That Feels Like Family

From the moment someone walks through our doors

From the moment someone walks through our doors, we make sure they feel at home. The atmosphere at our clinic is warm, patient, and personal. Every visitor is greeted by a caring team that understands their journey and is ready to listen.

We know that people arrive with mixed feelings — hope, worry, or uncertainty. That’s why we make time for every conversation. We explain each step clearly, ensuring that users and their families feel confident about the process ahead.

Our goal is not just to fit a limb but to build trust. Because when trust is present, healing becomes easier and recovery becomes faster.

Personalized Rehabilitation Support

Each person heals differently, both physically and emotionally. That’s why we offer personalized rehabilitation sessions that focus on building confidence along with physical strength.

Our physiotherapists and trainers guide users through gentle exercises to improve posture, balance, and coordination. They also teach practical techniques to use the prosthesis naturally in daily activities.

These small steps lead to big victories — cooking independently, writing again, or simply walking comfortably through familiar streets.

Family Involvement in Care

We believe that recovery is a shared journey. Involving family members makes adaptation smoother and more emotionally supportive.

We train caregivers and family on how to assist gently without taking away independence. This creates harmony at home and encourages the user to practice movement confidently.

Our team stays available to answer questions and offer guidance, ensuring that every family feels equipped and reassured throughout the process.

Why Robobionics is Trusted by Healthcare Experts

Recommended by Specialists Nationwide

Doctors and physiotherapists across India often refer patients to Robobionics because they’ve seen firsthand the quality of our work and the comfort our prosthetics provide.

We collaborate closely with rehabilitation centers, hospitals, and clinics to ensure a smooth transition from medical recovery to prosthetic fitting. This teamwork ensures that users get complete, holistic care instead of fragmented treatment.

Our credibility with healthcare professionals comes from years of consistent results — satisfied users, durable devices, and compassionate follow-up care.

Recognized and Certified for Excellence

Robobionics is a DPIIT-recognized startup under the Government of India’s Startup India initiative. We’ve been finalists in major innovation competitions like the Extreme Tech Challenge, proving that our work stands at the forefront of global prosthetic development.

But beyond awards, what matters most to us is impact — the thousands of people who can walk, work, and live freely again because of what we do. Every recognition is simply a reflection of those lives changed.

Quality You Can Rely On

Each prosthetic we build undergoes strict quality testing. From material strength to motion control, every aspect is inspected for reliability and safety.

We use ISO-certified processes and advanced engineering tools to ensure consistency across every model. This means users in this locality receive prosthetics that are not just comfortable but built to last for years.

When someone chooses Robobionics, they’re not just choosing a device — they’re choosing a promise of performance and peace of mind.

The Future of Prosthetics in India with Robobionics

Innovation for Every Generation

We’re constantly pushing boundaries to create smarter, lighter, and more responsive prosthetics. Our upcoming models aim to integrate even greater sensory feedback, allowing users to feel and interact with their environment more naturally.

We’re also exploring advanced materials that make limbs even lighter and more adaptive to different body types. Every new development is guided by one principle — making prosthetics simpler, safer, and more human.

For users in this locality and beyond, it means the future will bring even greater freedom and convenience.

Empowering Local Manufacturing

Robobionics is proud to produce 90% of its components in India. This not only supports local innovation and jobs but also ensures quicker service and repair.

Local production allows us to customize faster, offer fair prices, and reduce dependency on foreign suppliers. It’s our way of building a self-reliant future for India — one that combines compassion with cutting-edge technology.

Expanding Access Across India

We’re continuously expanding our network so that no one has to travel far to receive quality prosthetic care. Our partnerships with clinics and hospitals across major cities ensure that users always have a Robobionics expert nearby.

For individuals in this area, this means easy access to follow-ups, upgrades, and consultation without unnecessary travel or delay.

We’re building a future where everyone, regardless of background or location, can access world-class prosthetic care with dignity and ease.

Why Robobionics is #1 in This Locality and Beyond

Unmatched Personalization

Every prosthesis we create is designed specifically for its user.

Every prosthesis we create is designed specifically for its user. No standard molds, no shortcuts — just pure customization from start to finish.

That’s why our users experience comfort and control that feels natural. It’s not a one-size-fits-all solution; it’s a one-size-fits-you approach.

Continuous Support You Can Count On

Our care doesn’t end with fitting day. We continue to guide, adjust, and refine as needed. Whether someone requires a new socket, a refit, or just reassurance, we’re always there.

This steady, ongoing relationship builds trust and makes us the preferred choice among users and families alike.

Advanced Technology, Human Touch

At Robobionics, we blend technology and humanity. Our prosthetics may be powered by cutting-edge sensors and robotics, but our service is powered by empathy and heart.

This rare combination makes every experience with us deeply personal and effective — a balance that sets us apart from every other provider.

A Legacy of Trust

In this locality, where people value quality and dependability, Robobionics has become a name synonymous with care that lasts. Our users recommend us because they know we keep our promises — comfort, precision, and dignity in every design.

We’ve created not just prosthetics but lifelong partnerships based on trust and understanding.

Taking the Next Step with Robobionics

The journey toward mobility and confidence begins with a single conversation. Whether you are exploring your first prosthesis or looking for a better fit, Robobionics is here to help you move freely again.

Our experts will listen to your story, understand your goals, and design a solution that fits perfectly into your life.

To book a consultation or schedule a demo, visit www.robobionics.in/bookdemo. Let us walk this journey with you — toward comfort, confidence, and a life without limits.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.