Multidisciplinary Team (MDT) Protocol for Prosthetic Rehab: Physician Playbook

Multidisciplinary Team (MDT) Protocol for Prosthetic Rehab: Physician Playbook

A smooth prosthetic rehabilitation journey depends on more than one specialist. It takes a connected multidisciplinary team that communicates clearly, supports the patient at every stage, and works toward the same goal. When doctors understand how each team member fits into the process, the patient’s recovery becomes safer, faster, and far more predictable. This playbook explains that pathway in simple, practical language so physicians can guide their team with confidence from the very first day.

Building the Foundation of an MDT

Understanding Why a Multidisciplinary Team Is Essential

A prosthetic rehab pathway involves medical, physical, and emotional challenges. No single specialist can manage all of these needs alone. Each team member brings a different skill that shapes the patient’s recovery.

When doctors understand how these skills connect, they can coordinate the team with clarity. This prevents gaps, delays, and mixed messages. Patients feel supported because the guidance they receive is consistent and well-timed.

A strong MDT becomes the backbone of a successful prosthetic journey.

Clarifying the Physician’s Leadership Role

Physicians play the central role in guiding the MDT. They interpret clinical signs, set the pace of rehabilitation, and share updates with every specialist involved.

Patients look to the doctor for stability and direction. When the physician communicates clearly, the entire team becomes more effective. This leadership helps reduce confusion and keeps the process steady.

A confident physician sets the tone for the whole rehab experience.

Creating a Shared Understanding of the Patient’s Goals

Every patient has unique expectations and fears. Doctors help the team understand what the patient wants to achieve, how active they hope to be, and what challenges they face at home.

When the team shares the same vision, the rehabilitation plan becomes more personalized. This unity helps the patient stay motivated and encourages smooth progress.

Clear goals help every specialist work with purpose.

Establishing a Communication Culture Early

Regular communication keeps the team in sync. Doctors encourage open conversations about pain levels, mobility, emotional stability, and socket comfort.

When information flows freely, problems are caught early. This prevents setbacks and builds trust within the team and with the patient.

Good communication keeps the MDT aligned.

Orthopedic and Surgical Collaboration

Sharing Post-Operative Details With the MDT

After surgery, orthopedic surgeons provide

After surgery, orthopedic surgeons provide essential information about limb length, tissue behaviour, incision pattern, and bone condition. This guides the prosthetist and physiotherapist in planning the next steps.

Doctors ensure these details reach the right team members at the right time. This prevents misunderstandings and improves early decision-making.

Clear surgical insight supports safe rehabilitation.

Monitoring Wound Healing Through a Team Lens

The surgeon monitors wound healing, while the physiotherapist observes how movement affects the incision. The prosthetist needs to know when the skin can tolerate casting pressure.

Doctors act as the connection between these viewpoints. This coordination ensures the limb is protected while progress continues.

A team-based view of healing strengthens outcomes.

Managing Pain With Shared Responsibility

Pain affects every part of the rehabilitation process. When pain is controlled, the patient participates more willingly in therapy and communicates more honestly with the prosthetist.

Doctors lead pain management but involve therapists when movement-related discomfort appears. This helps identify whether pain is medical, mechanical, or emotional.

Shared responsibility improves accuracy in treatment.

Planning Surgical Follow-Ups Around Rehab Milestones

Follow-up visits must align with therapy progress and prosthetic appointments. Doctors guide the timing so no stage overlaps or conflicts with another.

This alignment reduces stress for the patient and keeps the MDT working smoothly.

Well-timed reviews prevent disruptions.

Physiotherapy Integration

Beginning Pre-Prosthetic Therapy Early

Physiotherapists play a critical role even before the prosthesis is introduced. They help maintain joint mobility, prevent muscle tightness, and prepare the body for early standing.

Doctors explain the importance of this phase to the patient. This reinforces the therapist’s guidance and keeps the patient engaged.

Early therapy builds the foundation for safe prosthetic use.

Strengthening Muscles Needed for Future Walking

Core muscles, hip stabilizers, and thigh muscles all support prosthetic movement. Therapists focus on these areas long before gait training begins.

Doctors coordinate with them to monitor whether the patient is gaining strength or needs adjustment in exercise intensity.

Strong muscles lead to smoother walking.

Addressing Balance Before Introducing the Prosthesis

Balance changes after amputation. Therapists help the patient relearn how to hold the body upright and shift weight without fear.

Doctors observe these sessions to understand how soon the patient can begin early socket training. This prevents rushing the process.

Good balance reduces future falls.

Aligning Physiotherapy Goals With Socket Progress

As socket fitting begins, physiotherapy must evolve. Therapists adjust exercises to match discomfort levels, weight-bearing capacity, and alignment changes.

Doctors help synchronize these transitions by sharing updates from the prosthetist. This keeps rehabilitation steady and safe.

Alignment between therapy and prosthetics prevents setbacks.

Prosthetist Partnership

Understanding the Prosthetist’s Clinical Perspective

Prosthetists bring deep knowledge of limb shape, pressure distribution, gait dynamics, and component selection. Doctors respect this expertise and integrate it into medical decision-making.

This cooperation builds trust and allows for smoother problem-solving. The patient benefits from faster adjustments and better comfort.

Shared understanding improves socket outcomes.

Sharing Medical Findings That Influence Socket Design

Bone spurs, tender points, scar sensitivity, and circulation issues all influence socket fit. Doctors provide this information early so the prosthetist can prepare accordingly.

This helps avoid pressure injuries and reduces the number of follow-up adjustments needed.

Medical insight makes prosthetic design safer.

Coordinating the Timing of Casting

Doctors ensure the limb is ready for casting by evaluating skin stability, swelling levels, and tissue health. Once these factors align, they inform the prosthetist.

This timing prevents rushed or unsafe fittings. It also makes the first socket more accurate and comfortable.

Good timing saves time later.

Supporting the Patient During Early Socket Trials

Patients feel nervous during their first socket tests. Doctors reassure them and encourage open communication with the prosthetist about any discomfort.

This guidance helps the prosthetist make precise adjustments that protect the limb.

Early support improves patient trust.

Occupational Therapy Involvement

Preparing the Patient for Daily Activities

Occupational therapists help patients adapt everyday

Occupational therapists help patients adapt everyday tasks to their new physical reality. Doctors explain the importance of this stage so patients take it seriously.

These sessions teach safe ways to cook, bathe, move around the home, and handle tools.

Daily skill training rebuilds independence.

Improving Functional Hand and Arm Use in Balance Tasks

Upper body strength becomes more important when walking with a prosthesis. Therapists guide patients through tasks that build coordination and control.

Doctors monitor progress to determine when the patient is ready for more complex activities.

Better coordination supports safe mobility.

Evaluating the Home Environment for Safety

Therapists assess the patient’s home to identify hazards such as narrow hallways, uneven floors, or poor lighting.

Doctors use this information to advise families on modifications that make the environment safer.

A supportive home environment reduces risks.

Supporting Return-to-Work Planning

Some patients return to jobs that require walking, lifting, or standing. Therapists prepare them for job-specific movements.

Doctors coordinate medical clearances with occupational recommendations to ensure safety.

Work readiness brings confidence and purpose.

Nursing and Wound-Care Integration

Ensuring Proper Dressing and Limb Protection

Nurses play a key role in early wound care. Doctors guide them on specific dressing needs, skin reactions to watch for, and signs of infection.

This prevents complications that can delay prosthetic referral.

Good early care speeds healing.

Monitoring Skin Condition During Compression Therapy

Compression is essential for limb shaping. Nurses help apply and monitor wraps or shrinkers safely.

Doctors review their observations to decide when the patient can transition to different compression methods.

Consistent monitoring prevents skin damage.

Educating Patients About Hygiene and Limb Care

Nurses explain simple routines for keeping the limb clean, dry, and protected. This education reduces the risk of irritation once the prosthesis is introduced.

Doctors reinforce these habits during reviews to build consistency.

Good hygiene protects socket comfort.

Supporting the Emotional Needs of the Patient

Nurses often spend more time with patients, giving them opportunities to offer comfort during difficult moments. Doctors appreciate this support and use it to better understand the patient’s emotional state.

This connection helps guide future rehabilitation decisions.

Emotional care eases the journey.

Psychological Support and Counseling

Understanding the Patient’s Emotional Landscape

Amputation brings fear, doubt, sadness, and confusion. Psychologists help the team understand these emotions clearly.

Doctors rely on their insights to tailor communication and pacing.

Emotional clarity strengthens rehabilitation.

Teaching Coping Strategies for Stress and Anxiety

Counselors guide patients in simple methods to manage stress, such as breathing techniques or routine-building. Doctors support these methods through consistent encouragement.

This makes therapy sessions smoother and more productive.

Coping tools build emotional strength.

Supporting Family Dynamics Around the Patient

Families may struggle with worry or frustration. Counselors help them process these feelings so they can offer healthier support.

Doctors use this insight to adjust expectations and improve communication.

A strong family unit boosts patient well-being.

Encouraging a Positive Self-Image With Prosthetic Use

Body image concerns are common. Psychologists help patients rebuild confidence as they learn to use or adjust to their prosthesis.

Doctors reinforce this through respectful and supportive dialogue.

Emotional stability strengthens physical progress.

Coordinating Roles Within the MDT

Defining Clear Responsibilities for Each Specialist

A multidisciplinary team functions best when every member understands their responsibilities and how their work supports the others. Doctors help clarify these roles early so the team operates with a shared rhythm. The physiotherapist focuses on strength, balance, and movement control, while the prosthetist concentrates on socket comfort, alignment, and component selection. Nurses manage wound care and skin health, and psychologists focus on emotional strength. Occupational therapists guide daily activity adaptation, helping the patient adjust to home and work life.

When responsibilities are clearly defined, the patient does not receive mixed messages. Each specialist contributes in a meaningful way, and the workload becomes more balanced. The result is a smoother rehabilitation timeline with fewer delays or repeated steps.

Facilitating Interactions Between Team Members

Coordination between team members becomes easier when the physician initiates regular discussions about the patient’s progress. These interactions allow each specialist to understand how their work overlaps with others. For example, physiotherapists need updates about socket alignment, while prosthetists need feedback about balance and gait mechanics. Nurses benefit from understanding how increased mobility may affect the condition of the skin.

These shared updates create a seamless flow of information. The patient notices this unity and develops greater trust in the team. As communication becomes a habit, decision-making becomes faster, and the overall path to independence becomes clearer for everyone involved.

Aligning Rehabilitation Phases With Team Input

Each phase of rehab demands different priorities. Early stages focus on wound healing and emotional acceptance, while the next stages require limb shaping, strength building, and prosthetic trials. Doctors coordinate these phases by bringing together insights from the prosthetist, physiotherapist, and psychologist. This helps determine when the patient is ready to move forward or when extra preparation is needed.

When the team agrees on the timing of transitions, the path feels steady and predictable for the patient. They gain confidence because the guidance they receive matches their progress instead of feeling rushed or delayed. This alignment helps prevent common setbacks such as skin irritation, muscle tightness, or emotional strain.

Resolving Conflicts or Differences in Clinical Opinions

With multiple specialists involved, differences in recommendations sometimes occur. Doctors help address these differences through open discussion rather than allowing confusion to reach the patient. For example, if the therapist wants to increase activity but the prosthetist notices pressure points, the doctor mediates the approach so both concerns are addressed.

This balanced decision-making protects the patient’s physical safety and builds trust across the team. When conflicts are handled early, the rehabilitation process maintains a steady flow, and the patient never feels caught between opposing instructions.

Patient Education and Communication Across the MDT

Creating a Unified Message for the Patient

One of the most powerful strengths of an MDT

One of the most powerful strengths of an MDT is the ability to deliver a unified message. When all specialists communicate the same expectations, the patient feels secure and confident. Doctors guide the team in choosing simple language so the patient clearly understands what is happening and why each step matters. This prevents frustration caused by contradictory explanations.

A unified message also improves adherence to routines, such as wearing schedules, exercises, and limb care. The patient sees the plan as one cohesive pathway instead of several disconnected tasks, making cooperation easier and more natural.

Teaching the Patient How the Team Works Together

Patients often do not realize how interconnected the team’s roles are. This lack of understanding may cause confusion or hesitation when new specialists join the process. Doctors take time to explain how each team member contributes and why multiple perspectives are needed. This helps the patient appreciate the structure instead of feeling overwhelmed by too many voices.

When the patient understands the team dynamic, they engage more actively in rehabilitation. They approach each session with more openness and ask better questions. This awareness turns them into a participating partner instead of a passive recipient of care.

Encouraging Patients to Share Feedback Across the Team

Patients may notice discomfort, emotional changes, or mobility challenges before the team does. Doctors encourage them to voice concerns to any specialist, knowing that the information will be shared across the MDT. This reduces the risk of small issues growing into major complications.

This openness builds trust between the patient and the team. When patients see that their feedback leads to immediate adjustments, they become more confident in expressing themselves. This active involvement shortens the rehabilitation timeline and improves outcomes.

Helping Patients Prepare for Team Meetings

Patients sometimes feel anxious before coordinated team reviews. Doctors guide them on what topics to discuss, such as socket comfort, pain levels, emotional concerns, and home challenges. This preparation helps the patient use the time effectively and ensures that important issues are not forgotten.

With preparation, the patient feels more in control of their journey. These meetings become moments of clarity rather than stress, and the MDT gains more accurate insights from the patient’s experiences. This cooperation supports clearer decision-making and smoother progress.

Integrating MDT Planning Into the Prosthetic Timeline

Mapping the Stages of Rehabilitation Together

The entire prosthetic rehab process becomes more predictable when the team collaborates to create a shared timeline. Doctors guide this planning by laying out key milestones: wound healing, limb shaping, early exercises, casting, test socket fitting, gait training, and long-term follow-up. Each specialist contributes based on their expertise.

This roadmap gives structure to the entire recovery. Patients gain a clear understanding of what comes next, and the team can anticipate upcoming needs. Planning in this way reduces rushed transitions and ensures that every stage receives the attention it deserves.

Coordinating Appointments and Therapy Sessions

Managing different appointments can be overwhelming for patients. Doctors help synchronize visits so that therapy sessions support prosthetic progress and vice versa. For example, physiotherapy may be scheduled soon after a socket adjustment so the patient can practice new alignment patterns while guidance is fresh.

This coordination reduces exhaustion and prevents conflicting instructions. Patients feel less burdened and more supported when their schedule follows a thoughtful flow. The MDT becomes more efficient and effective because everyone works in harmony.

Reviewing Progress as a Team at Key Milestones

At important points in the journey, such as the transition from the temporary socket to the definitive prosthesis, the team meets to review the patient’s readiness. These discussions help determine whether mobility, strength, skin health, and emotional stability are aligned.

Such reviews prevent premature steps that could lead to setbacks. They also reinforce to the patient that their progress matters to every member of the MDT. Shared evaluation at these moments helps maintain long-term safety and confidence.

Adjusting the Plan Based on Real-Time Needs

Rehabilitation rarely follows a perfectly linear path. Doctors lead the team in making adjustments whenever challenges arise, such as skin irritation, delayed healing, or emotional fatigue. These flexible changes prevent small concerns from becoming roadblocks.

By adapting the plan quickly, the MDT gives the patient a sense of stability during uncertainty. The journey remains steady because the team responds thoughtfully instead of rigidly.

Strengthening Collaboration With Physiotherapists

Aligning Physical Goals With Medical Recovery

Physiotherapists play a central role in shaping the patient’s movement patterns, strength, and confidence. Doctors coordinate closely with them to ensure that physical goals do not conflict with medical needs. For example, if the patient is healing slowly or experiencing more swelling than expected, the doctor and therapist adjust the exercise intensity together. This balance prevents the patient from pushing too fast while still building the strength needed for future walking. When these goals stay aligned, progress feels safe and steady instead of stressful or rushed.

Physiotherapists depend on the doctor’s clinical updates to modify routines. Each session becomes more effective when the therapist knows how the wound is healing, how the limb is shaping, and whether the patient is experiencing new pain or fatigue. This partnership creates a clear path that supports both comfort and long-term mobility.

Creating a Smooth Transition Into Gait Training

The moment a patient begins gait training is one of the most important stages in prosthetic rehab. Doctors work with the therapist to decide when the patient’s skin, muscles, and emotional state are ready. This timing prevents unnecessary pain or early discouragement. Therapists introduce walking in small steps, focusing on weight shifting, balance control, and posture. Doctors observe progress and give feedback to ensure the patient stays within safe limits.

As the patient becomes more confident, gait training becomes more challenging. The doctor continues to monitor overall health, medication needs, and skin reactions to ensure this growing independence does not cause setbacks. This shared responsibility creates a controlled and positive learning environment.

Using Physiotherapy Feedback to Improve Socket Fit

Therapists spend more time watching the patient walk than any other team member. They notice subtle gait deviations that may reveal socket issues. Doctors encourage therapists to communicate these details to the prosthetist quickly so small problems can be corrected before they become painful. When the therapist, prosthetist, and physician collaborate closely, improvements happen faster and the patient feels more stable during every step.

This feedback loop helps keep the patient’s rhythm smooth and natural. Over time, it shapes a walking pattern that is safer, more efficient, and more comfortable.

Coordinating With Prosthetists for Safe Progress

Understanding the Prosthetist’s Assessment Process

Prosthetists examine the limb, evaluate pressure points

Prosthetists examine the limb, evaluate pressure points, and predict how the patient’s body will respond to movement. Doctors support this process by sharing medical insights that might not be visible during the prosthetist’s evaluation. When both professionals understand the limb from different angles, they create safer solutions together. The prosthetist’s hands-on approach blends with the doctor’s medical oversight to produce a more precise and patient-focused outcome.

Patients feel reassured when they see their doctor and prosthetist working as a team. This reduces fear during the early fitting process, especially when the patient must give feedback on comfort and alignment.

Helping Patients Understand the Purpose of Prosthetic Adjustments

Doctors often explain why the prosthetist needs to make repeated adjustments to the socket or alignment. Many patients expect their device to fit perfectly the first time and feel discouraged when corrections are needed. When doctors clarify that adjustments are normal and part of fine-tuning, the patient remains calm and cooperative.

This understanding helps them speak openly about discomfort instead of hiding it out of fear or embarrassment. Their honesty leads to faster modifications and a safer long-term fit.

Supporting the Patient Through Test Socket Trials

Test socket trials are emotionally and physically demanding. Doctors help the patient prepare mentally by explaining what sensations to expect and how to describe pressure accurately. This communication gives the prosthetist valuable information to refine the design. Patients learn that discomfort is a signal, not a failure, and that sharing the right details shapes the final fit.

When test sockets are approached with teamwork, the patient feels more protected. This support keeps them motivated to continue, even when early steps feel awkward or tiring.

Integrating Alignment Feedback Into Medical Decisions

Socket and alignment changes can affect muscle use, joint pressure, and overall comfort. Doctors monitor these effects and share insights with the prosthetist. If the patient reports increased back pain or uneven fatigue, the team evaluates whether alignment, joint stiffness, or emotional tension is responsible.

This integrated approach ensures the prosthetic setup supports the patient’s whole-body health, not just mobility.

Strengthening the Role of Occupational Therapy

Connecting Functional Tasks With Medical Stability

Occupational therapists help the patient adapt to household activities, workplace demands, and community mobility. Doctors collaborate with them to ensure that functional tasks match the patient’s medical condition. For instance, if skin irritation is present, the therapist may modify activities that involve long standing. If the patient is healing slowly, tasks are simplified temporarily to prevent strain.

This coordination ensures that functional progress does not come at the cost of safety or comfort. As a result, the patient learns skills at a pace that feels natural and sustainable.

Supporting Daily Activities Through Team Feedback

Doctors help therapists understand medical limitations and potential risks so they can teach safer strategies for cooking, bathing, lifting, or navigating stairs. When the therapist knows which movements to avoid, they tailor activities that allow the patient to remain active without placing undue pressure on the healing limb.

Patients appreciate this level of personalization. They learn practical solutions that make their homes safer and their routines smoother. By combining insights from medicine and therapy, daily life becomes manageable much earlier in the rehabilitation timeline.

Coordinating Home Modifications With the MDT

Some homes require changes such as improved lighting, wider walkways, or non-slip surfaces. Occupational therapists recommend these modifications, and doctors support their recommendations by reinforcing their importance to the family. This combined voice increases the likelihood that the family will follow through.

A safe home environment allows the patient to practice independence without fear of falls or injuries. This boosts confidence and helps the patient use their prosthesis more comfortably.

Preparing the Patient for Work or School Reintegration

When the patient is ready to return to work or school, doctors coordinate with the occupational therapist to create a step-by-step plan. This includes energy management, safe movement patterns, and strategies for avoiding overuse. If the workplace demands special physical tasks, the therapist designs simulations that build strength and control.

This teamwork ensures that returning to work feels rewarding rather than overwhelming. The patient re-enters daily life with clear expectations and practical tools to succeed.

Integrating Psychological Support Into Rehabilitation

Recognizing How Emotional Health Shapes Physical Progress

Emotional stability is one of the strongest predictors of prosthetic success. Patients who feel hopeful, prepared, and supported tend to engage better in therapy and speak more openly about discomfort. Doctors collaborate with psychologists to identify early signs of distress, fear, or withdrawal. This helps prevent emotional barriers from slowing physical progress.

By addressing emotional needs early, the team creates a stronger foundation for the entire rehabilitation process. Patients feel safer, more motivated, and better equipped to face challenges.

Using Emotional Insights to Guide Communication

Psychologists help doctors understand how the patient interprets instructions, feedback, and progress. Some patients need gentle encouragement, while others respond better to structured goals. This insight improves the quality of communication across the MDT.

Doctors use this understanding to adjust how they deliver information. Patients then feel more understood, making them more receptive to guidance from all team members.

Reducing Anxiety During Major Transitions

Transitions such as casting, first socket use, gait training, and returning to public settings often trigger anxiety. Doctors and psychologists collaborate to prepare the patient with simple coping techniques. This preparation prevents emotional overload and makes each stage feel more manageable.

The patient enters each new experience with greater calm, which leads to better physical performance and fewer setbacks.

Supporting Family Members Who Struggle Emotionally

Families may experience worry, frustration, or guilt. Psychologists help them process these feelings, while doctors provide clarity about the rehabilitation timeline. This combined approach reduces tension at home and strengthens the patient’s support system.

When families feel more balanced, they offer better encouragement and reassurance to the patient. This improves the emotional environment around rehabilitation.

Long-Term MDT Coordination for Sustainable Outcomes

Maintaining Regular Team Check-Ins

Long-term prosthetic rehabilitation depends

Long-term prosthetic rehabilitation depends on steady communication within the MDT. As the patient progresses, new challenges can appear, such as changes in limb volume, shifting alignment needs, or emotional fatigue. Regular team check-ins allow doctors, therapists, prosthetists, and counselors to share updates and adjust the plan together. This rhythm keeps everyone aligned and reduces the risk of fragmented care.

These check-ins also reassure the patient that their team is still fully engaged. Knowing that specialists stay connected gives the patient confidence in the process, even as rehabilitation becomes more advanced. This long-term attention strengthens trust and encourages consistent participation.

Adapting the Plan as the Patient’s Lifestyle Evolves

With time, patients become more active at home, at work, and in their communities. Their prosthetic needs shift naturally, and the MDT adjusts its focus accordingly. Doctors guide the team in reassessing socket comfort, energy use, emotional readiness, and daily task difficulty. This keeps the rehabilitation relevant and prevents the patient from feeling stuck or unsupported.

As activities become more demanding, the MDT refines therapy goals, adjusts component choices, and reinforces good habits. This evolving approach ensures safety while allowing the patient to expand their capabilities in a realistic and healthy way.

Coordinating Long-Term Strength and Gait Refinement

Even after the patient is fully mobile, ongoing therapy helps refine gait patterns and maintain muscle balance. Physiotherapists focus on posture, endurance, and coordination, while prosthetists ensure alignment remains accurate as the limb matures. Doctors oversee this process to ensure medical safety and identify any strain that might require intervention.

Patients benefit greatly from these tune-ups. They walk with less fatigue, experience fewer falls, and enjoy a smoother, more natural gait. These small refinements accumulate into a lifetime of healthier movement.

Supporting Emotional and Social Reintegration

Amputation affects identity, confidence, and social engagement. The MDT helps the patient reintegrate into work, relationships, and community activities at a pace that feels comfortable. Doctors collaborate with counselors to evaluate coping patterns and emotional stability, while therapists help the patient build physical readiness for public spaces.

This integration is essential for long-term well-being. Patients often regain a sense of purpose and independence when they return to meaningful roles. The MDT reinforces this progress by recognizing their efforts and supporting them through any setbacks that arise.

Conclusion

Transforming Prosthetic Rehabilitation Through True Teamwork

A successful prosthetic journey is never the work of one professional. It is the combined effort of doctors, physiotherapists, prosthetists, nurses, occupational therapists, and psychologists working together with clear intention. When this structure is strong, the patient experiences a pathway that feels coordinated, safe, and full of direction.

Physicians anchor the entire process by guiding timing, interpreting medical needs, and facilitating communication across the MDT. Their leadership ensures that every specialist understands when to step in and how their expertise affects the next phase. This creates a smooth flow where each team member supports the patient’s physical, emotional, and functional needs.

A well-designed MDT protocol offers more than clinical results. It gives the patient a sense of dignity, confidence, and stability at every stage. Each conversation becomes an opportunity to build trust, each decision becomes a step toward independence, and each milestone becomes proof that recovery is possible.

When physicians embrace the MDT model fully, prosthetic rehabilitation becomes not just a sequence of steps, but a unified, compassionate journey toward renewed mobility and renewed life.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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For the purposes of this Return and Refund Policy:

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The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

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In order for the Goods to be eligible for a return, please make sure that:

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The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

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You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

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We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

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5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.