Diabetes & Vascular Patients: Physician Criteria for Early Prosthetic Clearance

Diabetes & Vascular Patients: Physician Criteria for Early Prosthetic Clearance

For patients with diabetes or vascular disease, losing a limb is often not just the result of one medical event—it’s the end of a long, silent struggle.
Poor circulation, nerve damage, and slow healing combine to make even small wounds dangerous.
When amputation becomes unavoidable, the path to recovery must be handled with exceptional care.

For physicians, these patients present a delicate challenge: when to begin preparing them for a prosthesis.
Move too soon, and fragile tissues can break down under pressure.
Wait too long, and muscle loss, contractures, and emotional withdrawal make rehabilitation harder.

Early prosthetic clearance in diabetic and vascular patients is not about rushing.
It’s about recognizing readiness—both physical and systemic—and supporting it safely.
Done right, early clearance transforms recovery.
It restores confidence, improves function, and helps patients regain independence faster.

This article outlines how doctors can identify that readiness precisely.
It focuses on what to watch, what to avoid, and how to create a timeline that aligns with each patient’s unique physiology.
Written in clear, human language, it bridges clinical precision with compassion—because for patients with diabetes and vascular disease, timing is everything.

Understanding the Challenges of Diabetic and Vascular Amputees

Why These Patients Are Different

Every amputation brings physical and emotional hurdles

Every amputation brings physical and emotional hurdles, but for people with diabetes or vascular disease, the challenges are deeper and more complex.
Their wounds heal slower, their circulation is weaker, and their tissues often lack the resilience seen in trauma-related amputations.
Even minor pressure or poor-fitting compression can reopen incisions or cause ulcers.

Beyond physical factors, diabetic patients often struggle with neuropathy.
They may not feel pain even when tissue damage occurs, which makes early warning signs easy to miss.
This loss of sensation turns what could be manageable swelling or friction into severe complications.

Vascular disease compounds the issue.
Reduced blood flow limits oxygen and nutrient delivery to healing tissues.
Without careful supervision, even a small infection can spread rapidly.

Understanding these physiological realities is the foundation for setting prosthetic timelines that prioritize safety while still encouraging progress.

The Emotional Weight of Amputation in Chronic Disease

For patients with diabetes or vascular disease, amputation often feels like a personal failure.
It’s not sudden—it’s the result of years of managing illness, dietary restrictions, and fear of complications.
When the limb is finally lost, the emotional impact is often heavier than the physical one.

Many experience guilt, anger, or depression.
Some withdraw from therapy or delay rehabilitation out of hopelessness.
This emotional state directly affects healing.

Physicians play a key role in reframing their perspective—from loss to possibility.
By introducing the concept of early prosthetic use as part of healing, not as an afterthought, doctors can help patients see beyond the amputation and toward mobility again.

The Biological Prerequisites for Early Clearance

Wound Stability and Tissue Integrity

The first and most obvious criterion for prosthetic clearance is wound healing.
But “healed” doesn’t just mean closed—it means stable.
A wound may look sealed from the outside yet remain fragile underneath.

Doctors must check for tissue firmness, absence of drainage, and uniform color.
The scar should be pliable, not rigid or tethered.
Any residual tenderness or temperature difference could signal incomplete recovery.

For diabetic and vascular patients, healing must be fully verified before applying any compression or prosthetic load.
Even a single unhealed point can spiral into infection under a prosthetic socket.

Vascular Sufficiency and Perfusion Assessment

Adequate blood flow is the foundation of readiness.
In diabetic or ischemic limbs, microcirculation can remain compromised long after surgery.
Assessing perfusion goes beyond checking pulses—it requires understanding capillary refill, skin temperature, and tissue oxygenation.

Non-invasive vascular studies, such as Doppler ultrasound or ankle-brachial index (ABI) measurement, provide valuable insights.
For lower-limb amputees, an ABI above 0.8 generally supports safe compression and prosthetic trials.
Below that, additional vascular optimization or surgical intervention may be needed.

Physicians should treat perfusion evaluation as an ongoing process, not a one-time check.
Circulation can fluctuate with hydration, blood sugar levels, or medication changes.

Glycemic Control and Systemic Stability

Even the best surgical outcome fails if glucose control is poor.
High blood sugar impairs white blood cell function and collagen formation, both vital for wound healing.
Uncontrolled diabetes also increases swelling, delays skin recovery, and elevates infection risk.

Before granting prosthetic clearance, ensure fasting glucose levels and HbA1c are within acceptable ranges.
Stable glycemic control for at least two weeks signals that the patient’s internal environment can support external loading.

At the same time, review cardiovascular stability.
Blood pressure, kidney function, and hydration status all influence tissue health and endurance.
A well-managed systemic state shortens the path to safe prosthetic use.

Skin Condition and Sensation

Healthy skin is non-negotiable in prosthetic readiness.
Inspect for cracks, discoloration, or calluses—any of which can worsen under friction.
For diabetic patients, special attention must be paid to dryness and neuropathy.

Loss of sensation means patients may not feel when the socket causes irritation.
Teach them to check visually every day for redness or swelling, especially in areas under compression.
Preventive education here saves months of rehabilitation setbacks later.

Residual Limb Shape and Edema Control

Even after wound closure, residual limbs often remain swollen.
In diabetic and vascular patients, this swelling takes longer to resolve.
Consistent compression therapy is essential, but it must be carefully monitored to avoid restricting blood flow.

The ideal limb shape for prosthetic fitting is conical—narrower at the end and firm throughout.
If the limb remains bulbous or uneven, it can’t seat properly in a socket.

For these patients, gentle shrinker therapy or elastic bandaging should start only after confirming good perfusion and intact skin.
This step often requires more time but determines the overall comfort and function of the future prosthesis.

Physician Criteria for Early Prosthetic Clearance

The “Readiness Spectrum” Approach

Instead of viewing clearance as a single event

Instead of viewing clearance as a single event, think of it as a spectrum.
Patients move through gradual stages—from healing, to conditioning, to readiness.
Each stage has its markers, and physicians should progress only when all indicators align.

At the early end of the spectrum, you’re focusing on wound protection and circulation.
Midway, attention shifts to edema reduction and muscle activation.
By the final stage, stability, confidence, and endurance confirm that prosthetic preparation can begin.

This approach avoids the all-or-nothing trap of early clearance decisions.
It allows for flexibility and individualized care while maintaining safety.

Objective Markers of Clearance

For early prosthetic readiness, the following physical signs matter most:
• Skin intact, scar stable, and no open or draining areas.
• Capillary refill time less than two seconds in the residual limb.
• Limb circumference consistent for at least one week.
• Resting skin temperature close to that of the contralateral limb.
• Adequate sensation for pressure detection.

These indicators show that both local and systemic healing have reached a balanced state.
Once confirmed, early casting or socket trials can begin under close supervision.

Importance of Muscle Tone and Joint Range

Diabetic and vascular patients often face muscle atrophy due to prolonged immobility.
Even if the limb looks ready, weak muscles or stiff joints can cause poor socket control and pressure injury.
Before clearance, check the range of motion of all nearby joints—especially the knee and hip in lower-limb amputees.

Encourage strengthening exercises during the healing phase.
Simple resistance movements or bed-based exercises help restore tone without straining the incision.
A limb that moves well from the start transitions more smoothly into prosthetic training.

Psychological and Cognitive Readiness

Medical clearance alone doesn’t guarantee success.
Patients must also be mentally ready to begin prosthetic rehabilitation.
Fear, depression, or confusion can stall motivation and delay progress.

Evaluate their emotional state through simple conversation.
Ask how they feel about the next step, whether they’ve imagined walking again, and what worries them most.
This builds trust and gives insight into hidden anxieties.

If emotional resistance is present, involve a counselor or psychologist early.
Addressing fears before fitting prevents dropout during rehabilitation.

The Role of Interdisciplinary Collaboration

No physician clears a patient for prosthetic use alone.
Early clearance requires a coordinated team—surgeons, physiotherapists, prosthetists, nurses, and psychologists.
Each brings unique insight into healing, function, and safety.

The prosthetist, for example, can advise on limb shape and skin quality even before clearance.
Physiotherapists assess gait potential and balance.
Together, they create a shared understanding of readiness.

This collaboration ensures that once clearance is granted, the transition to fitting and training is smooth and free from surprises.

Managing Common Barriers to Clearance

Poor Circulation and Delayed Healing

For vascular patients, slow wound healing often becomes the biggest barrier.
Instead of pushing forward prematurely, focus on optimizing blood flow first.
Encourage limb elevation, smoking cessation, and hydration.

Where possible, prescribe mild physical therapy for circulation—gentle ankle pumps or upper-body movement to promote venous return.
Topical oxygen therapy and hyperbaric oxygen may help in select cases.

When healing finally accelerates, shaping and conditioning can follow naturally.
Patience here prevents setbacks that could add months to recovery.

Persistent Edema or Bulbous Limb Shape

Edema control is an ongoing battle in diabetic and vascular cases.
Swelling may fluctuate with weather, diet, and activity levels.
Frequent adjustments to compression technique are essential.

Use shrinkers with light, uniform pressure and monitor the skin closely.
If distal swelling persists, consider adding intermittent pneumatic compression under supervision.
Fluid balance often stabilizes only after consistent therapy and controlled movement.

Once the limb holds shape for at least one week, early socket casting can begin safely.

Neuropathy and Sensory Loss

Loss of protective sensation poses unique risks.
Patients might not notice when friction or heat builds under the socket.
This can lead to ulcers even with good circulation.

Before clearance, test sensory response using light touch or monofilament testing.
If sensation is severely impaired, educate patients and caregivers to perform daily visual checks.
The goal is awareness—protection through vigilance rather than avoidance.

Even with neuropathy, successful prosthetic use is possible when patients are trained to inspect and rest the limb regularly.

Psychological Fatigue and Hopelessness

Chronic illness wears patients down mentally.
They often see amputation as a defeat, not a fresh start.
Without emotional renewal, even perfect wound healing may not translate into prosthetic success.

Introduce motivational counseling early, ideally during hospitalization.
Show them videos or examples of others who’ve regained mobility.
Hope, when combined with clear milestones, turns hesitation into participation.

By week four or five, when pain and swelling reduce, patients can begin to visualize walking again.
That vision fuels commitment to therapy and makes clearance a milestone they look forward to.

Clinical Clearance Workflow for Physicians

The Stepwise Evaluation Process

Early prosthetic clearance isn’t a one-time decision

Early prosthetic clearance isn’t a one-time decision; it’s a process that unfolds in layers.
For diabetic and vascular amputees, every stage needs medical validation before moving to the next.
The physician’s task is to guide that transition carefully—ensuring safety without stalling progress.

Begin with weekly assessments during the first month after surgery.
These reviews should cover wound healing, limb volume, skin texture, and systemic control.
When the residual limb remains stable for two consecutive weeks, you can begin discussing early prosthetic preparation.

Documentation at each visit helps track subtle changes over time.
For example, note improvements in capillary refill, limb temperature, or muscle tone.
These records guide objective decisions about readiness and help coordinate with the prosthetic team.

The Role of Diagnostic Imaging and Functional Testing

Objective tests support clinical judgment.
Doppler studies, tissue oxygenation measurements, and thermography can confirm circulation and healing trends.
These are particularly helpful for high-risk diabetic and vascular cases where visual inspection alone may be misleading.

Functional testing also provides valuable insights.
Ask patients to perform basic limb movements or gentle pressure tolerance exercises.
If they can perform these without pain or swelling flare-ups, they’re close to clearance.

The point isn’t to rush, but to gather enough evidence that healing is complete and the limb can handle the demands of prosthetic use.

Collaboration and Team Review

Before final clearance, hold a joint case discussion involving the prosthetist and rehabilitation therapist.
This ensures every perspective—medical, mechanical, and functional—is represented.
It also helps set clear expectations for the patient’s first fitting timeline.

A short, unified discussion avoids conflicting advice later.
The patient feels supported and guided by one cohesive plan instead of fragmented opinions.
This teamwork is particularly crucial for diabetic and vascular patients who already face complex health demands.

Preparing for the Transition to Prosthetic Fitting

Pre-Fitting Limb Conditioning

Before the prosthesis is applied, the residual limb must be trained to tolerate contact and controlled pressure.
This phase bridges the medical and rehabilitation aspects of recovery.
The goal is to make the skin and muscles strong, adaptable, and ready for daily wear.

Begin with light massage and soft cloth rubbing to stimulate nerve endings.
Gradually introduce gentle compression using shrinkers or elastic wraps as approved.
Encourage range-of-motion exercises for adjacent joints, especially the knee and hip in lower-limb cases.

These activities prevent stiffness, enhance circulation, and build confidence.
The patient learns that touch and movement are part of healing, not something to fear.

Initial Prosthetist Consultation

Introduce the prosthetist early—preferably as soon as the wound is stable and the patient’s motivation is high.
This consultation is not for immediate fitting but for education.
Patients learn what to expect, how the process works, and what milestones must be achieved first.

A prosthetist’s visual assessment of limb shape, skin quality, and muscle control helps plan the design of the future socket.
This early engagement reassures patients that their recovery is moving toward independence.

The meeting also serves a motivational purpose.
Patients who meet their prosthetist early often work harder during rehabilitation, knowing that each day brings them closer to mobility.

The Timing of First Fitting

For most diabetic and vascular patients, the first prosthetic fitting is feasible between six and ten weeks after amputation.
However, this timeline must be personalized.
It depends on wound maturity, edema control, and overall systemic health.

Avoid rushing.
Premature fitting can cause skin breakdown or pressure ulcers that take weeks to heal.
Conversely, delaying too long leads to muscle wasting and psychological disengagement.

Aim for the window where the limb feels firm, the scar is stable, and the patient is mentally ready.
That moment is where safety and motivation meet.

Physician Checkpoints Before Clearance

Confirming Vascular and Metabolic Stability

Before signing off on prosthetic clearance

Before signing off on prosthetic clearance, reconfirm vascular sufficiency.
Repeat Doppler or ABI testing if necessary to ensure consistent perfusion.
If any deterioration appears—such as reduced skin temperature or delayed capillary refill—pause and treat first.

Check blood sugar trends for at least two weeks of stability.
Glycemic spikes not only affect wound strength but can also cause swelling and fatigue.
A patient cleared during stable glucose control is far less likely to face setbacks later.

Monitor other systemic factors too—hydration, kidney function, and cardiac stability.
Diabetic and vascular patients often balance multiple medications; ensuring these are optimized avoids complications during physical exertion.

Evaluating Limb Volume Consistency

Stable limb volume is one of the most reliable indicators of readiness.
Measure circumference at fixed landmarks and compare readings over time.
A difference of less than one centimeter across several days indicates stable tissue tone.

If the limb still fluctuates significantly, delay clearance and continue compression therapy.
Unstable volume leads to poor socket fit and friction injuries.

Consistency signals that tissues are ready to bear load without excessive swelling or pain.

Assessing Skin and Scar Quality

Examine the scar line carefully.
It should be flexible, flat, and free from adherence or deep tenderness.
A well-healed scar tolerates movement and pressure with minimal risk.

Pay attention to color and temperature symmetry with the opposite limb.
Cool or pale skin often indicates poor perfusion, while shiny, tight skin suggests residual edema.

If any doubt remains, wait another week before clearance.
A short delay here prevents major complications later.

Functional Readiness Evaluation

Ask the patient to perform simple functional tests—sitting, standing (if applicable), and transferring weight on the residual limb.
These motions mimic the mechanical stresses of prosthetic use.
Pain-free performance is a strong indicator of readiness.

For lower-limb amputees, test hip and knee control.
For upper-limb cases, evaluate shoulder mobility and residual muscle activation.
Strong, coordinated movement ensures better prosthetic integration.

Mental and Emotional Assessment

Finally, gauge emotional readiness.
Even with perfect healing, patients who remain fearful or doubtful may reject their prosthesis subconsciously.
Ask open-ended questions about their expectations and concerns.

Patients who express excitement or curiosity rather than anxiety tend to adapt faster.
If emotional readiness is lacking, delay clearance briefly and provide supportive counseling.
Motivated minds heal faster than hesitant ones.

Supporting Safe Early Prosthetic Use

The Role of Close Medical Follow-Up

Early prosthetic adoption for diabetic and vascular patients requires vigilant supervision.
Schedule follow-ups within the first week after fitting, then every two weeks for the first three months.
Use these visits to assess socket comfort, skin integrity, and limb circulation.

Encourage patients to report even minor issues—rubbing, warmth, or tightness.
These early signals often precede bigger complications.
Adjusting the prosthesis or compression immediately prevents setbacks.

This ongoing relationship between doctor, prosthetist, and patient builds trust and promotes consistent progress.

Preventing Skin Breakdown

Fragile skin remains a lifelong risk for these patients.
Teach them daily limb inspection habits using mirrors or family assistance.
Look for redness, blisters, or excessive moisture under liners.

If irritation appears, advise temporary removal of the prosthesis and review socket fit.
Moisturize with light, non-greasy lotions at night and keep skin dry during the day.
This balance maintains resilience without softening tissues excessively.

In humid climates, breathable liners or cotton socks under the prosthesis help reduce friction.
Small preventive measures ensure long-term comfort and safety.

Reconditioning and Strength Building

Once patients begin walking or performing functional tasks, focus on reconditioning.
Diabetic and vascular amputees often have weakened endurance due to prolonged illness.
Structured physical therapy helps rebuild cardiovascular fitness safely.

Incorporate gentle resistance and balance exercises.
Gradual load progression teaches the body to distribute pressure evenly through the prosthesis.
Physicians should work closely with physiotherapists to monitor fatigue and joint strain.

Overexertion early on can reverse weeks of recovery, while steady progress yields lasting confidence.

Managing Recurrence of Edema

Even after clearance, occasional swelling is common.
Changes in activity, diet, or temperature can cause fluid shifts.
Teach patients to use compression liners or wraps when not wearing the prosthesis to maintain shape.

Encourage limb elevation at rest and hydration throughout the day.
Dehydration paradoxically increases fluid retention and stiffness.

If persistent edema returns, reassess circulation and blood sugar levels.
Reversible causes, like medication imbalance or infection, should be addressed immediately.

Long-Term Outcomes of Early Clearance

Improved Mobility and Independence

When early prosthetic clearance is done correctly, the results are life-changing.

When early prosthetic clearance is done correctly, the results are life-changing.
Patients regain mobility faster and with greater confidence.
They adapt to their prosthesis more naturally because physical and emotional readiness align.

Walking or functioning independently restores dignity and self-worth.
For diabetic and vascular patients—who often live with chronic restrictions—this renewed autonomy becomes transformative.

Reduced Hospital Readmission and Complications

Patients cleared appropriately for early prosthetic use experience fewer wound reopenings and infections.
Because compression and circulation are well managed, skin integrity remains intact.
The consistent movement also reduces the risk of deep vein thrombosis and joint contractures.

Physicians see tangible benefits too—shorter recovery timelines, fewer emergency visits, and higher rehabilitation success rates.
In healthcare systems where cost and accessibility matter, these outcomes translate directly into better resource utilization.

Enhanced Emotional Well-Being

Prosthetic readiness marks more than physical progress—it symbolizes hope.
For diabetic and vascular patients, it represents control regained after years of illness management.
This mental uplift leads to higher compliance with follow-ups and lifestyle recommendations.

Patients who walk again within weeks rather than months maintain better long-term motivation.
They also report lower rates of depression and anxiety compared to those whose clearance is delayed unnecessarily.

Strengthening the Doctor–Patient Relationship

Early clearance done with empathy fosters trust.
Patients remember the physicians who saw potential rather than limitation.
They become advocates, encouraging others with similar conditions to seek proper rehabilitation.

That bond—built on compassion and expertise—forms the backbone of long-term care success.
When the doctor’s voice blends science with hope, every step the patient takes becomes a shared victory.

Conclusion

For diabetic and vascular patients, timing is the thread that ties healing, hope, and mobility together.
Early prosthetic clearance, when guided by clear criteria and careful observation, transforms recovery from cautious to confident.

It requires patience, precision, and collaboration—but the results speak for themselves: faster independence, fewer complications, and stronger emotional recovery.

At Robobionics, we’ve seen these transformations firsthand.
Our advanced yet affordable prosthetic systems—like the Grippy™ Bionic Hand and Grippy Mech Series—are designed to support both physicians and patients in this delicate journey.
They blend world-class engineering with accessibility, ensuring that every individual, regardless of condition, can move freely again.

If you’re a physician guiding patients through post-amputation care, we invite you to explore how Robobionics can support your work.
Visit www.robobionics.in/bookdemo to learn how our team collaborates with clinicians across India to restore mobility, confidence, and dignity.

Because with the right timing and the right care, every step forward is possible.

Leave a Comment

Your email address will not be published. Required fields are marked *

Partner With Us

REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.