Annual Maintenance, Liners, and Gloves: Budgeting for Women

Annual Maintenance, Liners, and Gloves: Budgeting for Women

Every prosthesis tells a story of strength. For women who use upper-limb prosthetics, the journey doesn’t end after fitting—it continues through care, maintenance, and mindful budgeting. These quiet, consistent efforts keep your prosthesis comfortable, functional, and ready for every part of daily life.

Yet, one of the most overlooked parts of this journey is planning ahead—understanding what needs to be replaced, what must be maintained, and how much it all costs over time. For many women balancing homes, jobs, and families, financial planning for prosthetic upkeep often takes a back seat. But the truth is, a little preparation today saves bigger expenses tomorrow.

At RoboBionics, we’ve met women from every corner of India—teachers, mothers, students, entrepreneurs—each managing their prosthetic in their own way. Some clean and store it with precision every night, while others juggle so much that care becomes occasional. Through their experiences, one lesson stands clear: maintenance is not just a technical task—it’s self-care.

This guide is built around that idea. You’ll learn how to plan your prosthetic’s yearly maintenance, understand the role of liners and gloves, and build a realistic budget that keeps you worry-free. Whether you’re using a myoelectric hand like Grippy or a mechanical design, this article will help you organize, prepare, and protect your investment—with the confidence that comes from knowledge.

Understanding Annual Prosthetic Maintenance

Why Regular Maintenance Matters

A prosthetic limb is much like a trusted companion

A prosthetic limb is much like a trusted companion—it helps you move, work, and live independently every single day. But just like any device that works hard, it needs care. Regular maintenance keeps it performing well and prevents sudden breakdowns.

For women using prosthetics daily, maintenance means comfort and reliability. Small cracks, loose parts, or friction areas can appear slowly. Left unchecked, they can cause discomfort or even damage your skin. With a simple maintenance schedule, you can avoid both pain and expensive repairs.

Think of annual maintenance not as a chore, but as a yearly health check for your prosthesis. A few hours of attention can add years of smooth use.

What a Standard Maintenance Check Includes

A good prosthetic clinic checks everything from joints and sockets to sensors and grips. For myoelectric devices like the Grippy Bionic Hand, this includes testing electrical connections, recalibrating the control system, and checking battery performance.

For mechanical prosthetics, technicians inspect the hinges, tension cables, and sockets. They’ll tighten or replace small parts that wear out over time.

If you use liners or gloves, they’ll examine the fit and texture. These components often need replacement due to wear and sweat exposure. Regular inspection ensures your prosthesis continues to fit comfortably without irritation.

Signs It’s Time for a Check-Up

Your prosthesis will tell you when it needs care. You might notice stiffness in the joints, unusual sounds, reduced grip strength, or even slight discomfort while wearing it.

For women, especially those with sensitive skin, any redness or pressure marks around the socket area are signs to visit your prosthetist. A simple adjustment can prevent skin damage or infection.

Even if everything feels fine, schedule at least one maintenance visit every year. Prevention always costs less than repair.

Preparing for the Appointment

Before your appointment, note any issues you’ve noticed—looseness, uneven grip, or battery drain. Bring all parts of your prosthetic system, including liners, gloves, and chargers if applicable.

Wear your prosthesis to the appointment so the prosthetist can see how it moves during your daily routine. Be open about how you use it—whether for work, cooking, typing, or exercise. This helps them tailor the maintenance to your actual lifestyle.

A clear discussion ensures your prosthesis stays perfectly aligned with your needs.

Daily Care Habits That Extend Life

Cleaning After Use

Everyday hygiene is the simplest way to keep your prosthesis in great shape. After removing it, gently wipe the surface with a clean, damp cloth to remove sweat and dust.

Avoid submerging the device in water unless it’s waterproof. For electronic prosthetics, use a soft dry cloth or alcohol-free wipes for safe cleaning.

Always let it air dry before storing. Moisture trapped inside the socket can irritate your skin and reduce grip precision in myoelectric models.

Caring for the Socket Area

Your skin and the prosthesis socket share a close connection, so keeping both clean is crucial. Wash the area with mild soap and water daily. Dry completely before wearing the prosthesis again.

If you notice redness or itching, take a break and inspect the area. Sometimes, a liner that’s slightly out of place can cause friction. A small adjustment can restore comfort immediately.

For women, skin tends to be more sensitive, so choose fragrance-free soaps and gentle moisturizers. Avoid applying lotion just before wearing your prosthesis—it can make the skin slippery and reduce stability.

Safe Storage

How you store your prosthesis affects its durability. Always place it on a dry, stable surface away from direct sunlight. Heat and humidity can weaken materials or affect battery performance.

If you travel often, carry a soft cloth pouch or protective case. This prevents scratches and keeps the prosthesis clean.

For myoelectric hands, store the charger and cables neatly. Avoid tangling or bending wires, as this can damage connectors over time.

Handling with Care

Even durable prosthetics require gentle handling. Avoid dropping or knocking it against hard surfaces. If you’re using the Grippy Bionic Hand, handle liquids carefully to prevent moisture from entering the sensors.

When removing your prosthesis, use both hands when possible. This ensures you don’t twist or pull at the wrong angle, especially near the socket connection.

Treating your prosthesis with care every day means fewer surprises and smoother performance year after year.

The Role of Liners in Comfort and Protection

Understanding Liners

A liner is the soft, cushion-like layer that sits between your residual limb and the prosthetic socket. It protects your skin, reduces pressure, and ensures a snug fit.

Liners are especially important for women, as they help manage skin sensitivity and keep the prosthesis feeling comfortable during long wear. A good liner acts like a second skin—it moves naturally with your body.

They come in materials like silicone, gel, or thermoplastic elastomer, each offering different levels of comfort and flexibility. Your prosthetist helps you choose the right one based on your lifestyle and skin type.

Daily Liner Care

Cleaning your liner daily prevents odor, bacteria, and skin irritation. Wash it with mild soap and lukewarm water. Avoid using hot water—it can damage the material.

Rinse thoroughly to remove all soap residue, then dry with a clean towel. Air-drying overnight is best. Never use hairdryers or heaters, as they can cause warping.

If you sweat heavily, you might need to clean the liner twice a day during warmer months. Consistent hygiene keeps your prosthesis feeling fresh and secure.

When to Replace Liners

Even with perfect care, liners wear out over time. Signs that you need a replacement include cracks, thinning spots, or loss of elasticity. If your liner feels loose or causes chafing, it’s time to consult your prosthetist.

Most liners last between six months to a year, depending on use. For women who wear their prosthetic daily, budgeting for one or two replacements each year is practical.

Replacing liners on time prevents skin irritation and ensures the prosthesis fits like new.

Choosing the Right Liner for You

Women’s needs vary—some prefer softer liners for comfort, while others choose firmer ones for stability.

If you lead an active lifestyle or work long hours, a durable silicone liner offers better support. For sensitive skin, gel liners provide soothing comfort and reduce friction.

Don’t hesitate to test different materials before finalizing. What feels right in the clinic may change after a few weeks of daily use, so your feedback matters.

Your prosthetist can also suggest breathable liners that reduce sweating—especially useful in India’s humid climate.

Gloves: Function and Protection

The Purpose of Prosthetic Gloves

Prosthetic gloves serve two main roles

Prosthetic gloves serve two main roles—they protect the device and give it a more natural look. For women, they also add confidence, blending seamlessly with your personal style.

These gloves shield mechanical and myoelectric hands from dust, moisture, and wear. Without them, everyday exposure to dirt and sweat can shorten your prosthesis’s lifespan.

They also improve grip on certain surfaces. The outer material adds friction, making it easier to hold objects like mugs, phones, or utensils.

Material and Texture Choices

Prosthetic gloves are made from silicone, PVC, or polyurethane. Silicone feels soft and natural, while PVC is more affordable and easier to replace.

Choose one that suits your routine. If you cook or work around water, waterproof gloves are ideal. For office work, lightweight silicone models offer comfort without bulk.

Some women prefer colored gloves that match their wardrobe or personality rather than skin tone. It’s entirely your choice—your prosthesis should reflect you, not hide you.

Cleaning and Longevity

Clean your glove regularly with mild soap and water. Wipe it dry gently and store it in a cool, shaded place. Avoid using alcohol or harsh chemicals, as they can dull the surface.

A prosthetic glove usually lasts six months to a year, depending on use. If you notice tears, discoloration, or reduced flexibility, replace it immediately to prevent damage to the prosthetic beneath.

Budget for at least one or two replacements annually, depending on your activity level and climate.

When Gloves Need Adjustment

Sometimes, gloves loosen slightly or form small air pockets around the fingers. This can affect grip and precision.

If this happens, visit your prosthetist. They can refit or trim the glove for better alignment. Never try to force-fit or cut it yourself—it may damage delicate components of the prosthesis.

Your glove should feel snug, smooth, and flexible. A perfect fit not only looks better but helps your prosthetic function effortlessly.

Budget Planning for Annual Care

Why Financial Planning Matters

When most women think about prosthetics, the first concern is usually the cost of the device itself. But what often gets overlooked is the recurring expense—the small, regular costs that keep it functioning perfectly.

Liners, gloves, batteries, maintenance, and cleaning supplies may seem minor at first, but they add up over time. Budgeting for these ensures that your prosthesis remains comfortable and reliable without surprise expenses.

A well-thought-out annual plan allows you to enjoy your prosthesis without worrying about sudden repair costs or running out of essential accessories. It also gives peace of mind, knowing you’re prepared for any situation.

Estimating Your Yearly Costs

Your yearly budget depends on the type of prosthesis you use and how often you wear it. For example, myoelectric hands like Grippy may need battery checks and occasional part replacements, while mechanical prosthetics might need new cables or liners.

On average, women should plan for:

  • One or two new liners per year
  • One or two prosthetic gloves annually
  • One full maintenance service visit
  • Occasional cleaning products or accessories

These costs vary depending on brand and usage, but setting aside a small monthly amount—like a personal care fund—makes it manageable. It’s easier to save a little each month than face one large bill unexpectedly.

Understanding Warranty and Service Plans

Most prosthetic devices come with a warranty period covering manufacturing defects. However, regular wear-and-tear items like liners and gloves are usually not included.

When buying a prosthesis, ask your provider about service packages. Some offer annual maintenance plans at discounted rates, which include periodic check-ups and basic replacements.

These plans are excellent for budgeting—they fix costs upfront and help you avoid inflated prices later. If your clinic doesn’t have such an option, negotiate one. A transparent agreement builds trust and reduces financial stress.

Factoring in Lifestyle and Usage

A woman who works in an office setting might use her prosthesis differently from one who manages a household or runs a business. Your daily activities directly influence how quickly components wear out.

If you lead an active lifestyle—cooking, driving, or using your prosthesis for several hours daily—expect faster glove wear and more frequent liner replacements.

Budget accordingly for your rhythm of life. Understanding your personal usage helps you prioritize which items need saving for first. It’s not about spending more—it’s about spending wisely.

Planning for Upgrades

As technology advances, you may want to upgrade your prosthetic after a few years. Modern designs often bring better comfort, lighter materials, or new functions that make everyday tasks easier.

Saving a small amount annually toward potential upgrades helps when that time comes. Even if you don’t plan to change soon, having a small reserve gives you flexibility if a new, more efficient model becomes available.

Consider upgrades an investment in your independence, not a luxury. A prosthetic that fits your evolving needs improves quality of life every day.

Cost-Saving Tips for Women Prosthetic Users

Consistent Care Reduces Replacement

The simplest way to save money is through regular care. A well-maintained prosthesis lasts longer, functions better, and needs fewer repairs.

Cleaning your liners daily, storing your prosthesis properly, and visiting your prosthetist once a year keeps everything in good condition. Ignoring these can lead to faster wear and bigger bills.

Think of care as prevention. Small daily habits save large expenses later.

Reusing and Rotating Liners

If you own two liners, rotate them regularly. This gives each one time to dry completely and prevents bacteria buildup. Alternating also reduces friction, extending the life of both.

Rotating liners means you replace them less often, saving money while maintaining comfort. Just make sure both are cleaned properly after use.

If your prosthetist offers bulk discounts on liners or gloves, consider buying a set once a year—it’s often cheaper than purchasing individually later.

Avoiding Common Damage

Most damage happens accidentally—from dropping, overexposure to heat, or improper cleaning. Avoid storing your prosthesis in damp or sunny areas. Don’t use alcohol-based cleaners, as they weaken materials.

If you use a myoelectric device, keep liquids away from the sensors. Even a small spill can cause electronic issues. Handle your prosthesis as you would a delicate instrument—steady, clean, and secure.

When traveling, carry it in a padded case. One moment of protection saves you the cost of repair later.

Making Use of Government and NGO Programs

In India, several initiatives help women with disability-related expenses, including prosthetic maintenance and replacements. Some state welfare departments, charitable hospitals, and NGOs provide financial assistance or free check-ups.

Ask your prosthetist about these programs—they often have partnerships or awareness of available support. Keeping informed ensures you never miss benefits you’re entitled to.

You can also connect with local women’s support groups for information on community-based prosthetic services. Shared knowledge often opens new opportunities.

Planning with Your Prosthetist

A proactive conversation with your prosthetist can help you save intelligently. They can estimate when parts may need replacement, recommend affordable options, and even schedule reminders for upcoming checks.

A transparent relationship helps you plan your finances better. It’s not about cutting corners—it’s about working smartly together to keep your prosthesis in top condition at reasonable costs.

Long-Term Care for Durability and Comfort

Monitoring Your Skin Health

Healthy skin ensures a comfortable fit.

Healthy skin ensures a comfortable fit. For women, who may experience hormonal skin changes or sensitivity, daily skin care around the socket area is essential.

Use gentle, fragrance-free cleansers and moisturizers. If you notice persistent redness, rashes, or itching, consult your prosthetist immediately. They can adjust the liner or socket to relieve pressure points.

Healthy skin prevents infections that could require expensive medical treatment or prosthetic refitting. Simple daily care saves both discomfort and cost.

Keeping Batteries and Electronics Strong

For electronic prosthetics, battery maintenance is crucial. Avoid overcharging—disconnect once fully charged to extend battery life.

Clean the battery contacts occasionally with a dry, lint-free cloth. If you notice a decrease in charge duration, mention it during your annual check-up. Sometimes, calibration can fix it without replacement.

Proper charging habits save you the expense of early battery replacement and ensure consistent performance.

Seasonal Adjustments

India’s weather can be harsh—hot summers, humid monsoons, and cool winters all affect how your prosthesis behaves.

In summer, keep your prosthetic and liners dry to prevent moisture buildup. During winter, avoid exposing the device to extreme cold for long periods. Each season brings small adjustments that help extend your prosthesis’s lifespan.

Ask your prosthetist if specific cleaning or storage methods are recommended based on your region’s climate. These subtle changes make a big difference over time.

Storing Spare Parts and Supplies

Always keep essential backups—like an extra liner, glove, or cleaning cloth. Having spares on hand saves stress during emergencies and prevents skipping wear due to a missing part.

Store them properly in labeled containers or soft pouches. Keep them dry and away from sunlight to prevent material degradation.

Being prepared helps you avoid unplanned spending or interruptions in your daily routine.

Emotional Connection and Routine

Taking care of your prosthesis isn’t just maintenance—it’s a ritual of self-care. The few minutes you spend cleaning, inspecting, or organizing it reflect self-respect and discipline.

Many women describe it as grounding—a small act that restores confidence and control. When you care for your prosthesis regularly, it becomes part of your daily rhythm, not a burden.

This emotional connection motivates consistency, which ultimately saves time, money, and effort.

Practical Budgeting for Women Prosthetic Users

Creating a Simple Yearly Plan

Budgeting for your prosthesis doesn’t need complicated tools or spreadsheets. It starts with understanding your yearly needs and putting aside small amounts regularly.

A simple way is to divide your yearly care expenses into monthly savings. For example, if your annual prosthetic maintenance and replacements cost ₹12,000, setting aside ₹1,000 each month covers it easily.

This approach turns a big expense into a manageable habit. You can even set reminders in your phone or mark it on a calendar. Small, steady planning helps you stay financially ready without stress.

Breaking Down Your Annual Expenses

Your budget will depend on your prosthetic type and daily routine, but here’s a basic example for women using upper-limb prosthetics like the Grippy Bionic Hand.

Approximate yearly breakdown:

  • Liners: ₹5,000–₹10,000 (1–2 replacements per year)
  • Gloves: ₹3,000–₹6,000 (1–2 replacements)
  • Maintenance service: ₹4,000–₹8,000 (including inspection and tuning)
  • Cleaning products and accessories: ₹1,000–₹2,000
  • Travel and consultation costs: ₹1,000–₹3,000

That totals around ₹15,000–₹25,000 annually. It might sound like a lot, but planned monthly, it’s about ₹1,500–₹2,000. Treat it like an investment in your comfort and independence.

Remember, every prosthetic has its rhythm. If you use yours lightly, your costs may be lower. What matters is consistency—not perfection.

Separating Prosthetic Funds from Household Budget

One common challenge women face is merging prosthetic expenses with household finances. Over time, these small costs disappear among groceries, travel, or family needs.

To avoid this, maintain a small personal care fund—either a separate savings account or even a labeled envelope system. Add to it monthly, even if it’s a small amount.

When the time comes for maintenance or replacements, you won’t need to borrow or delay care. It’s a practical way to stay independent and financially prepared.

Planning for Emergencies

Sometimes, unexpected repairs happen—a sudden break, battery issue, or damaged liner. Having a small emergency cushion helps you handle it calmly.

Keep an extra ₹2,000–₹3,000 aside each year for such situations. If you don’t use it, roll it forward into next year’s maintenance budget.

This small buffer ensures your prosthesis never stays idle because of financial delay. It’s peace of mind stored safely in a small fund.

Considering Insurance and Reimbursement

In India, health insurance rarely covers prosthetic maintenance, but policies are slowly improving. Some private plans now include partial coverage for assistive devices.

Check your policy or talk to your insurance agent about available options. If not directly covered, you can request medical reimbursement for repairs or fittings under wellness claims.

Your prosthetist can also guide you toward local programs, NGOs, or government initiatives that subsidize prosthetic accessories for women. Staying informed saves not just money—but also time.

Women-Specific Financial Planning

Managing Costs Around Life Changes

Women’s lives often shift between roles

Women’s lives often shift between roles—career, family, caregiving, and personal growth. Each stage brings changes in how and when you use your prosthesis.

For instance, during pregnancy or hormonal changes, body size and comfort levels may fluctuate. In such times, budget a little more for liners or socket adjustments.

If you’re resuming work after a break or changing professions, reassess your prosthetic’s needs. Budget for new gloves or maintenance to ensure it keeps up with your daily pace.

Planning around these natural transitions makes your prosthetic care sustainable and stress-free.

Prioritizing Comfort Within Budget

Budgeting doesn’t mean choosing the cheapest option—it means choosing what gives the most value and comfort for your lifestyle.

Sometimes, investing in a higher-quality liner or glove pays off long-term because it lasts longer and feels better. Avoid unnecessary cuts that lead to discomfort or frequent replacements.

Think of every expense as a partnership between function and feeling. You’re not just maintaining a device—you’re nurturing your independence.

Involving Family in Planning

Many women hesitate to discuss prosthetic-related costs with family, fearing it may sound like a burden. But open conversations can build understanding and support.

Share your yearly maintenance plan clearly. When family members understand its importance, they’ll see it as part of your well-being, not an extra expense.

It also helps when emergencies arise—your loved ones will know why immediate care or adjustments matter. Inclusion brings peace, and peace brings confidence.

Empowering Yourself Financially

Financial independence doesn’t always mean earning more—it’s about managing wisely. Setting a clear prosthetic care budget puts you in control.

Women often prioritize everyone else’s needs first. But this budget is yours—dedicated to your comfort, health, and movement.

By caring for your prosthesis and planning its costs, you’re giving yourself the same respect and attention you give others. That’s empowerment in action.

Emotional Empowerment Through Ownership

The Mindset of Care

Caring for your prosthesis is not just maintenance—it’s part of self-love. It shows that you value your body, your freedom, and your comfort.

Women who build steady care routines often describe a sense of calm that comes from knowing they’re in control. It’s not about perfection—it’s about progress, one small step at a time.

That simple act of budgeting each month and cleaning daily turns your prosthetic journey into a story of quiet strength.

Building Routine and Confidence

Routine creates ease. When you already know when to clean, when to schedule maintenance, and when to replace parts, everything feels lighter.

Confidence comes naturally when your prosthesis works flawlessly. It allows you to focus on life, not worry about breakdowns or discomfort.

This comfort isn’t built overnight—it’s built with every little act of care, repeated patiently.

Overcoming the Fear of Expense

Many women feel anxious about the long-term costs of prosthetics, especially when managing multiple responsibilities. But planning replaces fear with control.

When you break down costs into small, regular steps, the number feels less daunting. It becomes achievable.

You’re not facing a large, unpredictable expense—you’re simply managing an ongoing part of your life with grace.

Self-Worth Beyond Budget

Your prosthesis is a symbol of resilience, not a financial weight. Investing time and care in it is a way of investing in yourself.

When you look at your maintenance schedule, don’t see expenses—see empowerment. Every rupee you spend helps you move freely, work confidently, and live independently.

You deserve that ease. You’ve earned it through every challenge you’ve faced and every step you’ve taken since.

Real-World Budgeting Examples

Example 1: Meera, 28, Corporate Professional

Meera uses her Grippy Bionic Hand daily for typing, cooking, and commuting. Her annual care budget looks like this:

  • Liners: ₹8,000
  • Gloves: ₹4,000
  • Maintenance: ₹6,000
  • Miscellaneous cleaning and travel: ₹2,000

She saves ₹1,700 every month in a separate account. When her prosthetist calls for her yearly check, she already has enough saved without touching her salary.

This simple plan keeps her prosthetic care effortless and stress-free.

Example 2: Kavita, 35, Homemaker

Kavita uses a mechanical prosthetic hand for home chores and occasional outdoor work. Her costs are lower but still planned carefully.

  • Liner replacement: ₹5,000
  • Glove: ₹3,000
  • Annual tune-up: ₹4,000

She sets aside ₹1,000 monthly from her household budget. Her husband and children know about it and remind her to book her check-ups on time.

This shared awareness makes her feel supported and respected in her care routine.

Example 3: Sana, 40, Small Business Owner

Sana travels often for work, so her prosthesis faces heavy use. She budgets more for protective gloves and spares.

  • Two gloves annually: ₹6,000
  • Two liners: ₹10,000
  • Service plan: ₹8,000

She keeps ₹2,000 monthly aside and uses digital wallets to track her spending. Whenever she gets a business bonus, she adds it to her prosthetic fund.

By treating it as a regular business expense, Sana never feels financially pressured when maintenance time arrives.

The Common Thread

Whether you’re a professional, homemaker, or entrepreneur, budgeting gives you stability. It ensures your prosthesis never becomes a financial surprise.

What connects all these women is not income—it’s intention. They plan, prepare, and prioritize comfort.

That mindset transforms prosthetic care from responsibility into empowerment.

Closing Thoughts

Your prosthesis deserves care—not because it’s fragile, but because it supports your strength every day.

Maintenance, liners, and gloves are not extra costs—they are parts of your comfort, safety, and independence.

Budgeting for them gives you freedom. It frees your mind from worry and helps you move through life with confidence and ease.

At RoboBionics, we design every prosthetic with long-term comfort and affordability in mind. Our Grippy Bionic Hand and Mech series are built for women who balance life beautifully—strong, graceful, and unstoppable.

If you’d like to explore your options or learn how to care for your prosthesis better, book a free demo or consultation at www.robobionics.in/bookdemo.

Because every woman deserves a prosthesis that feels like her own—easy to care for, affordable to maintain, and made to move with her, every single day.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

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4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.