Total Cost of Ownership Calculator: 3-Year and 5-Year Planning

Total Cost of Ownership Calculator: 3-Year and 5-Year Planning

Buying a prosthetic limb is a big step—not just emotionally, but financially too. Most people focus only on the price they see on day one. But the real cost of owning a prosthetic includes much more. There are fittings, repairs, battery replacements, servicing, accessories, and sometimes even travel costs for follow-ups.

These small, hidden expenses can quietly build up over the years. That’s why it’s not enough to ask, “What’s the price?” You need to ask, “What will this cost me over time?”

This blog is your guide to planning smarter. We’ll show you how to think long-term, avoid surprises, and choose a prosthetic that’s not just affordable today—but reliable and cost-effective for the years ahead.

Let’s start breaking it down.

What Is Total Cost of Ownership (TCO)?

It’s More Than Just the Purchase Price

When you hear someone say a prosthetic costs ₹2.5 lakh

When you hear someone say a prosthetic costs ₹2.5 lakh, that’s usually just the initial price.

But over time, other expenses start adding up—things like spare parts, service visits, repairs, socket changes, or even travel to the clinic.

TCO helps you see the full picture, not just the starting point. It answers the question: “What will this really cost me over the next few years?”

This is important because a device that seems cheaper today might actually cost more in the long run.

Why TCO Matters in Prosthetics

Prosthetic limbs are not like regular products. They become a part of your body. You use them every day—for eating, working, walking, writing, and living your life.

That means wear and tear is normal.

It also means regular service is expected. If you ignore this, small issues can become big ones—and repairs can become expensive.

When you know your 3-year and 5-year cost, you can make better decisions. You can budget smarter and avoid unwanted surprises later.

Key Cost Areas to Track in Your Plan

Initial Purchase and Fitting

This is your starting point. It includes the prosthetic device, the socket, the initial fitting, and basic training.

This is the biggest single cost and usually the one everyone talks about.

But even here, costs can vary depending on the type of prosthetic—mechanical, myoelectric, or advanced bionic. Some fittings are included, others are charged separately.

Make sure you ask what’s included in the initial quote. If training and sockets are extra, your first-year cost will go up.

Service and Maintenance

Just like a car or phone, your prosthetic needs regular checks. Joints may need tightening, wires may need inspection, and sometimes small parts may wear out.

Service visits could be monthly, quarterly, or yearly depending on your usage and the type of limb.

Some clinics offer annual service packages. Others charge per visit.

If you plan for three or five years, count in at least 2–3 checkups every year—and factor in the cost for each.

Battery Replacements (for Powered Limbs)

If you’re using a myoelectric or bionic hand, batteries are part of the regular expense.

Most batteries last 8–18 months, depending on quality and usage.

Over three years, you may replace them twice. In five years, maybe three or four times.

Some providers give one spare battery at purchase. Others charge for each new one.

It may feel like a small cost now, but it adds up. Include this in your TCO calculator to avoid surprises later.

Socket Adjustments and Changes

Your body changes over time. Muscle tone, weight, and skin condition may shift, especially in the first year after amputation.

That means the socket—the part that connects the prosthetic to your body—might need to be adjusted or replaced.

Some clinics include one or two free adjustments. Others charge per visit.

In three years, you might need at least one socket upgrade. In five years, probably two.

This is not a fault in the device. It’s just a natural part of your body’s healing process.

Accessories and Wearables

Things like liners, gloves, covers, sweat sleeves, or extra straps wear out with regular use.

You may also want new accessories based on your lifestyle. Maybe you start working out and need a sport-specific adapter. Or you want a more breathable liner for summer.

These aren’t usually part of the initial cost—but they affect your comfort every day.

Make space in your plan for 1–2 accessories per year. That way, your prosthetic always feels good and fits your life.

Travel for Follow-Ups

If you live far from the clinic or fitting center, travel can be a real cost.

You may visit 2–3 times a year for checkups, socket work, or training. That’s money for transport, food, maybe even lodging.

This is often overlooked in TCO planning—but it matters.

Some companies, like RoboBionics, partner with local clinics to reduce travel costs. Others offer remote support for minor issues.

Either way, plan for this in your 3- and 5-year calculator if your provider is not close by.

Real-Life Cost Examples: A 3-Year Plan

Sample Profile: Ramesh from Pune

Ramesh is a 28-year-old who uses a myoelectric below-elbow prosthetic.

Ramesh is a 28-year-old who uses a myoelectric below-elbow prosthetic. He lives near a partner clinic and uses his prosthetic 6–8 hours a day.

Here’s his 3-year cost breakdown:

  • Initial cost: ₹2.4 lakh (includes device, socket, training, 1-year warranty)
  • Service: ₹3,000 per year × 3 = ₹9,000
  • Battery replacement: 2 batteries × ₹4,000 = ₹8,000
  • Socket change in year 2: ₹12,000
  • Accessories (liners, gloves): ₹2,000 per year × 3 = ₹6,000
  • Travel: Minimal (₹500 yearly)

Total 3-year cost: ₹2.4 lakh + ₹35,500 = ₹2,75,500

That’s a 15% increase over the purchase price. Not huge—but important to know upfront.

It also shows why skipping service or delaying a socket change can lead to more discomfort or higher cost later.

Real-Life Cost Examples: A 5-Year Plan

Sample Profile: Meena from Lucknow

Meena is a 35-year-old office worker who received a bionic hand with touch feedback. She commutes daily and uses her prosthetic at work, at home, and for light cooking. She lives in a city without a nearby service center and needs to travel occasionally for support.

Let’s look at her 5-year total cost:

  • Initial cost: ₹2.9 lakh (includes device, socket, training, and 18-month warranty)
  • Service: ₹4,000 per year × 5 = ₹20,000
  • Battery replacements: 4 batteries × ₹5,000 = ₹20,000
  • Socket adjustments: ₹10,000 in year 2, ₹14,000 in year 4 = ₹24,000
  • Travel costs for service: ₹1,200 per trip × 2 trips per year × 5 = ₹12,000
  • Accessories: ₹2,500 per year × 5 = ₹12,500

Total 5-year cost: ₹2.9 lakh + ₹88,500 = ₹3,78,500

In Meena’s case, the real cost of ownership over five years is nearly 30% more than the purchase price. But this also includes excellent uptime, high satisfaction, and a smooth everyday experience.

What this shows is that when you plan well, even the extra expenses feel manageable. They’re spaced out. You’re not caught off guard. And most importantly, your prosthetic continues to serve you well.

How TCO Helps You Avoid Common Mistakes

Mistake 1: Picking the Cheapest Option Without Thinking Ahead

We’ve seen users choose a cheaper model just because the upfront cost was lower. But within a year, the device needed repairs, lacked comfort, or didn’t offer service support.

When you don’t plan for long-term costs, you may end up spending more to fix, replace, or abandon a device.

TCO helps you understand that paying a little more now—especially for quality and service—can save you much more later.

Mistake 2: Ignoring Maintenance Costs

Many first-time users don’t think about service or follow-ups. They think, “I’ll fix it when something breaks.” But prosthetics work best when maintained regularly—not just repaired after damage.

Skipping service to save a few thousand rupees might lead to a complete breakdown later, which costs much more to fix.

When you budget for maintenance from the start, you avoid big expenses and downtime.

Mistake 3: Not Planning for Accessories and Upgrades

Your needs may change over time. Maybe you get more active. Maybe your skin becomes more sensitive. Or maybe you just want a more natural-looking cover for social events.

If you don’t leave space in your budget for small upgrades, you might feel stuck. Or worse, you might start avoiding the device completely.

TCO lets you plan for these changes calmly, instead of reacting in frustration later.

Why 3-Year and 5-Year Planning Makes Life Easier

Helps You Budget Smarter

When you know how much you’ll spend over time

When you know how much you’ll spend over time, you can break it down into monthly or yearly savings. This makes the financial load easier.

Instead of worrying about big, sudden costs, you’re always prepared.

This is especially helpful for families, parents of young users, or anyone managing expenses alongside other needs like education, rent, or healthcare.

Gives You Freedom to Choose Better Devices

People often say, “I want the best device, but I don’t think I can afford it.”

When you look only at the upfront cost, that may be true. But if you spread it over three or five years—and add EMI or support options—it suddenly becomes possible.

TCO helps you stop asking, “What’s the cheapest?” and start asking, “What gives me the most value over time?”

That’s a powerful shift.

Builds Peace of Mind

One of the biggest fears people have with prosthetics is: “What if something goes wrong and I can’t afford to fix it?”

With a clear TCO plan, that fear disappears. You know what to expect. You know when to schedule service. You know how to plan ahead.

That calm feeling of being prepared? That’s peace of mind. And that’s what every prosthetic user deserves.

How to Create Your Own 3-Year or 5-Year TCO Plan

Step 1: Start With the Full Quote

Begin by asking your prosthetic provider for a complete, itemised quote.

This should include the device cost, socket, fittings, training sessions, and warranty coverage.

If something seems vague—ask. If something is listed as optional, ask how important it is.

Once you know exactly what’s included and what’s not, write down the full amount as your Year 1 cost.

That’s your baseline.

Step 2: Estimate Yearly Expenses

Now add the likely recurring costs.

You can ask your provider, talk to other users, or use the estimates below to get started:

  • Service visits: At least 2–3 per year
  • Batteries (if needed): 1 every 12–18 months
  • Socket change or liner: 1 change every 2–3 years
  • Accessories: Basic wearables every year
  • Travel: Based on how far you live from the clinic

Write these amounts down separately for Year 2, 3, and so on.

Even if you’re not 100% accurate, this gives you a clear picture of what to expect.

Step 3: Add Everything Together

Add your initial cost with all expected costs over 3 or 5 years.

This is your Total Cost of Ownership.

If you’re comparing two different prosthetic options, create a side-by-side table with both TCOs. Then compare not just the cost—but also the value each one brings.

Ask yourself:

  • Which one includes better support?
  • Which one lasts longer?
  • Which one has easier access to service?
  • Which one makes daily life smoother?

That’s how you make a confident choice—not by guessing, but by planning.

Why RoboBionics Supports Long-Term Thinking

Designed for Real Life, Not Just the Showroom

At RoboBionics, we don’t design our products for a one-time sale.

At RoboBionics, we don’t design our products for a one-time sale. We build them to be used every day, in real Indian homes, workplaces, kitchens, and classrooms.

That’s why our Grippy™ bionic hand and other products are built with durable parts, long-lasting sockets, and easy servicing.

Because we want your device to stay useful—not just look good in the beginning.

Transparent Pricing and Service Plans

Our quotes always include more than just the device cost. We tell you upfront what’s included, what’s extra, and what to expect down the road.

We also offer annual service plans, training upgrades, and accessories—all priced clearly and made to last.

This helps you build a reliable TCO plan from the start.

You don’t have to guess. You just ask—and we’ll walk you through everything.

Support That Doesn’t Expire

The biggest cost in prosthetics is not money—it’s silence.

When a device breaks and no one picks up your call. When a clinic says, “We don’t cover that anymore.” That’s what hurts most.

That’s why our users get lifetime access to our support team. Even after your warranty is over, you’ll always have someone to talk to, troubleshoot with, and find a solution.

Because your journey with us doesn’t end with the purchase—it begins there.

Long-Term Planning Builds Independence

More Confidence in Daily Life

When you know what’s coming, you feel stronger.

You’re not afraid of using your limb too much. You don’t worry if something goes wrong. You move freely, knowing you’ve planned ahead.

That confidence leads to more activity, more happiness, and more independence.

Better Financial Health

You don’t fall into crisis-mode every time a battery dies or a part wears out.

You’ve already planned for it. Maybe even saved for it. There’s no panic.

That means no borrowing in a rush, no skipped appointments, and no regretful compromises.

Just steady, healthy progress.

Stronger Decisions for the Future

A TCO plan also helps you think about upgrades. Maybe in 5 years, you want to move to a newer model. Maybe you want to explore different features.

When you’ve tracked your costs, it becomes easier to decide what’s worth upgrading—and when.

It gives you control over your future.

Final Thoughts: A Smarter Way to Own Your Prosthetic

Don’t Just Buy—Plan to Own

A prosthetic limb is not something you buy once and forget

A prosthetic limb is not something you buy once and forget. It becomes part of your daily life, your identity, your independence.

That’s why you shouldn’t just focus on the price tag. You should focus on the total experience—what it gives you, how long it lasts, and what it costs to keep it working well.

With a 3-year or 5-year plan, you stop reacting to problems. You start preventing them. You make your journey smoother, less stressful, and more empowering.

Planning ahead is not just smart—it’s freeing.

Make Cost Clarity a Part of Every Conversation

Whether you’re talking to a clinic, a technician, or a prosthetic brand, ask clear questions.

“What will this cost me this year—and next year?”
“How many times will I need service?”
“What’s the battery life?”
“Will I need to travel for fitting or repair?”
“What are the common accessories and how often do they need to be replaced?”

These aren’t pushy questions. They’re smart questions. They help you protect your investment and get the value you deserve.

The Best Investment Is in Reliability and Support

At RoboBionics, we’ve helped hundreds of users build simple, honest, and realistic long-term plans.

Some users choose our advanced Grippy™ Bionic Hand with Sense of Touch™ technology. Others go with simpler mechanical options. What they all have in common is one thing—they know exactly what to expect.

And that changes everything.

No surprises. No regrets. Just confidence.

Confidence that comes from planning. Confidence that leads to progress.

Ready to Take the First Step?

You don’t have to guess what a prosthetic will cost over time. We’ll help you build your own 3-year or 5-year ownership plan—free of charge.

You’ll get a clear quote, simple breakdown, and expert guidance on how to prepare for each year ahead.

We’ll even show you how our service plans, remote support, and training tools reduce total costs while increasing your comfort and results.

All you have to do is reach out.

Book a free demo or consultation today: https://www.robobionics.in/bookdemo

Let’s build your future—one smart step at a time.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.