Sports Prosthetics in India: Running Blades and City-Based Coaches

Sports Prosthetics in India: Running Blades and City-Based Coaches

Sports give us freedom. The rush of running, the thrill of competition, and the joy of play are feelings every athlete treasures. For people with limb differences, prosthetics designed for sports open the door to that same freedom.

In India, the sight of athletes using running blades or specialized sports prosthetics is becoming more common. From school playgrounds to national stadiums, more people are chasing dreams that once seemed out of reach. Behind this progress are not only advanced prosthetic designs but also the coaches, cities, and training centers that nurture talent.

At RoboBionics, we believe sports prosthetics are more than devices. They are symbols of resilience and ambition. They allow athletes to push boundaries, inspire others, and prove that strength comes in many forms.

This guide explores the rise of sports prosthetics in India, how running blades are changing the game, and which cities are emerging as centers for coaching and training. Whether you are an aspiring athlete, a parent, or simply curious, this journey will show you how technology, coaching, and determination come together to build champions.

What Makes Sports Prosthetics Unique

Built for Speed and Power

Regular prosthetics are designed for daily life.

Regular prosthetics are designed for daily life. They focus on comfort, walking, and light activities. Sports prosthetics are different. They are engineered for speed, power, and performance.

Running blades, for example, use strong carbon fiber that stores and releases energy. This gives athletes the bounce and spring they need to run faster and longer. They are shaped like a curve, which helps with forward push and stability at high speeds.

Precision in Every Move

Sports require quick, precise movements. Whether it is sprinting on a track, jumping, or playing a sport, athletes need prosthetics that respond instantly. Sports prosthetics are designed to transfer energy directly from the limb to the blade or foot.

This means every muscle signal counts. A small push from the athlete becomes a big stride on the field. That precision is what allows prosthetic users to compete alongside able-bodied athletes.

Lightweight but Strong

One of the biggest differences is weight. Sports prosthetics must be light enough to allow agility but strong enough to handle repeated impact. Carbon composites and other advanced materials give athletes the right balance.

This is especially important in India where heat, dust, and outdoor conditions put extra stress on devices. Sports prosthetics must perform well without breaking down quickly.

How Running Blades Work

The Science of Energy Return

Running blades don’t have heels or flat feet like everyday prosthetics. Instead, they are shaped like a spring. When an athlete lands, the blade compresses and stores energy. As they push forward, that energy is released, propelling them ahead.

This energy return system allows athletes to run with less fatigue and more efficiency. It mimics how tendons in a natural leg store and release energy during running.

Adapted for Surfaces

Different blades are made for different sports. Some are designed for sprinting on tracks, while others are built for road running or field sports. The curve and stiffness of the blade change depending on the sport.

In India, where athletes often train on mixed surfaces like dirt tracks, grass, and synthetic tracks, blades must be adaptable and durable. Coaches often help athletes choose the right blade for their training environment.

Fit is Everything

Even the best blade won’t perform if it doesn’t fit well. The socket — the part that connects the limb to the blade — must be comfortable and secure. If it moves or causes pain, performance drops.

This is why proper fitting and regular adjustments are crucial. For young athletes, sockets must be updated as they grow, ensuring the blade always fits perfectly.

Why Sports Prosthetics Matter in India

A Path to Confidence

Sports give children and adults with limb difference

Sports give children and adults with limb differences a chance to rebuild confidence. Winning a race or simply running alongside friends creates a sense of belonging. Sports prosthetics allow people to focus on ability, not disability.

Creating Role Models

Every athlete who competes with prosthetics inspires others. In India, para-athletes using running blades have already started changing how society views disability. They prove that ambition and talent matter more than limitations.

Expanding Opportunities

As sports prosthetics become more accessible in India, more people are entering competitions, from school-level events to national tournaments. This growth creates opportunities for sponsorships, scholarships, and careers in sports.

Delhi – A Hub for Para-Sports

Strong Institutional Support

Delhi, being the capital, is home to many national sports bodies and rehabilitation centers. Athletes here often have access to government programs that provide prosthetics and training support.

Institutions like the Sports Authority of India (SAI) and specialized para-sports academies give Delhi an edge. Athletes in the city also benefit from exposure to national-level events, making it easier to get noticed.

Coaching for All Levels

From school children exploring athletics to professional para-athletes aiming for the Paralympics, Delhi offers coaching at every level. Several stadiums host training camps where athletes with prosthetics can practice sprinting, jumping, and other track events.

The city’s network of coaches and physiotherapists helps athletes adapt to running blades safely and effectively.

Bengaluru – Technology Meets Training

Access to Advanced Prosthetics

As India’s technology capital, Bengaluru has seen rapid adoption of advanced prosthetics, including running blades. Many prosthetic providers collaborate with engineers and sports scientists here, offering customized solutions for athletes.

Bengaluru’s climate also supports year-round training, allowing athletes to practice without the weather extremes of other cities.

Coaching in Inclusive Sports

The city is home to multiple NGOs and sports academies that focus on inclusion. Children with limb differences are encouraged to participate in athletics from a young age, often training alongside able-bodied athletes.

This inclusive approach helps normalize prosthetic sports use and gives athletes the confidence to compete on equal footing.

Chennai – Tradition and Emerging Talent

Strong Medical Foundations

Chennai has long been known for its advanced healthcare

Chennai has long been known for its advanced healthcare infrastructure. This extends to prosthetic care, where hospitals and private clinics provide access to sports prosthetics. For many families in South India, Chennai is the first stop when seeking specialized prosthetic solutions.

Athletics and Coaching Culture

Chennai has a strong tradition of athletics, with schools and colleges regularly participating in track and field events. Para-athletes here benefit from experienced coaches who understand both physical training and the special demands of running with prosthetics.

The city also hosts events where prosthetic athletes compete, creating a culture of recognition and encouragement.

Hyderabad – Growing Recognition

Pharma and Sports Synergy

Hyderabad’s rise as a healthcare and pharma hub also benefits prosthetic users. Several clinics now provide access to sports prosthetics at more affordable costs compared to metros like Delhi or Mumbai.

Local Coaches with Big Dreams

While still growing, Hyderabad’s para-sports scene is gaining attention. Coaches here are beginning to specialize in training athletes with prosthetics, and schools are slowly integrating inclusive sports programs. For many families in Telangana and Andhra Pradesh, Hyderabad is becoming a promising center for sports prosthetic training.

Pune – A Rising Center for Athletics

Automotive City, Athletic Spirit

Pune’s strong educational and industrial background has created a culture that values physical fitness and sports. Several local academies have started welcoming para-athletes, including those using running blades.

Supportive Sports Ecosystem

With its growing infrastructure of stadiums and training grounds, Pune is fast becoming a city where young athletes with prosthetics can begin their journey. Partnerships between prosthetic providers and local coaches are making advanced training more accessible here.

Kolkata – Tradition with a New Spirit

Rich Sports Culture

Kolkata has always had a deep love for sports

Kolkata has always had a deep love for sports, from football to athletics. This passion is now extending to para-sports as awareness grows. Schools and local clubs are beginning to welcome athletes with prosthetics into training programs, giving them space to learn and compete.

Medical and NGO Partnerships

The city also benefits from partnerships between hospitals and NGOs that provide prosthetic support for children and young athletes. These collaborations ensure that families with fewer resources can still access running blades and basic training opportunities. Kolkata’s growing emphasis on inclusion is slowly building a foundation for future champions.

Jaipur – The Legacy of Affordable Prosthetics

Jaipur Foot and Beyond

Jaipur is famous worldwide for the Jaipur Foot, which transformed prosthetic accessibility in India. Building on this legacy, the city is now home to initiatives that introduce children and athletes to sports prosthetics.

Community Support for Athletes

Jaipur’s culture of charity and innovation means many athletes receive community support, whether in the form of sponsorships, training opportunities, or direct prosthetic access. Coaches here often come from athletics backgrounds and adapt their training methods to prosthetic users, blending traditional knowledge with modern needs.

Ahmedabad – Industry and Athletics

Growing Infrastructure

Ahmedabad, with its strong industrial base, is also emerging as a city that supports para-athletes. Local sports complexes and universities are beginning to offer structured athletics programs where prosthetic athletes are encouraged to join.

Affordable Prosthetic Options

Because Gujarat has a network of medical suppliers and workshops, prosthetic devices — including running blades — are sometimes more affordable here. This accessibility helps young athletes begin training earlier, without long waiting times or travel to metros.

Jaipur and Ahmedabad Together in Progress

Both cities highlight the importance of local innovation and affordable access. They may not yet have the same level of structured coaching as Delhi or Bengaluru, but they are making up for it with community-driven efforts. These efforts ensure that athletes with prosthetics are not left behind in India’s growing sports movement.

Tactical Training Advice for Athletes with Running Blades

Start with Balance and Core Strength

Running with blades is different from walking or jogging with regular prosthetics. Athletes must first learn balance. Core strength exercises, such as planks and stability drills, help the body stay upright and steady. Coaches in Indian cities often begin training with these basics before moving to speed drills.

Learn the Rhythm of the Blade

Running blades have a natural spring. Athletes must adjust to the rhythm, learning when to push down and when to let the blade lift them forward. This takes practice. Short sprints, repeated daily, help build this rhythm until it feels natural.

Preventing Injuries

Because running blades push the body in new ways, athletes risk overuse injuries if they train without guidance. Coaches emphasize stretching, warm-ups, and gradual increases in speed and distance. Physiotherapists also play a role, teaching athletes how to protect muscles and joints during high-impact training.

Psychological Strength Matters Too

For many athletes, the biggest hurdle is not the physical training but the mental adjustment. Running on blades in public can feel intimidating at first. This is why city-based coaches often pair athletes together, building a sense of community and shared progress. Once athletes see others like themselves running confidently, their own motivation grows stronger.

Advanced Training Strategies for Athletes Using Running Blades

Building Endurance Beyond Speed

Most athletes first get excited about sprinting with blades, but long-term performance also depends on endurance. Coaches in cities like Delhi and Bengaluru often design routines that include both speed bursts and longer-distance runs. This combination ensures the athlete can sustain energy during full races, not just short sprints.

Endurance is built step by step. Athletes may begin with 100-meter practice runs, gradually moving to 400 meters and beyond. Hydration and nutrition also play a huge role, especially in Indian summers where heat can drain energy quickly. A strong training plan takes weather, rest, and nutrition into account alongside practice.

Strength Training for Balance and Power

Running blades rely heavily on the hips, thighs, and core. Without strength in these areas, even the best prosthetic cannot perform at its full potential. Coaches introduce weight training, resistance bands, and plyometric exercises to build explosive power.

Squats, lunges, and box jumps are often included in daily routines. These exercises not only improve speed but also help athletes land more safely after each stride, reducing strain on the limb and socket.

Adapting Training Surfaces

In India, athletes don’t always have access to synthetic tracks. Many practice on dirt fields, concrete roads, or uneven playgrounds. Running blades can behave differently on each surface.

A good coach introduces variety in training environments. Practicing on multiple surfaces prepares the athlete for competitions where conditions may change. It also teaches them to adapt their stride and rhythm to real-world challenges.

Importance of Recovery

One of the most overlooked aspects of training is recovery. Blades push the body to its limits, and athletes need structured rest. Coaches emphasize stretching, yoga, and physiotherapy sessions to keep muscles relaxed and joints strong.

Some city-based training centers even collaborate with rehabilitation clinics, ensuring athletes have access to massage therapy and medical checks. This level of care is essential for preventing injuries that could otherwise end promising careers early.

The Role of Families in Sports Prosthetic Success

Emotional Anchors at Home

Behind every athlete is a family that believes in them

Behind every athlete is a family that believes in them. For children especially, parents play the role of motivator, caregiver, and coach at home. When a child first begins running on blades, fear of falling or failing can be strong. Parents who celebrate small wins — even just balancing on the blade — build the child’s confidence to keep going.

Practical Support

Families also help with the daily care of prosthetics. Cleaning the blade, checking the socket for fit, and scheduling regular adjustments all fall into the family’s role. Parents who learn alongside their children become key partners in their journey.

Encouraging Inclusion

Some families worry about their child being teased or treated differently. But when parents encourage participation in school races, sports days, or local clubs, they open doors for acceptance. Every time a child with a prosthetic runs proudly in front of peers, it shifts perceptions in the community.

The Role of Coaches and Mentors

Guiding Beyond the Track

Coaches are more than trainers. They are role models who show athletes what is possible. For prosthetic athletes, a coach who understands both physical and psychological challenges is invaluable.

In Indian cities, some coaches have begun specializing in para-sports, building training programs that match international standards. They help athletes set realistic goals, celebrate progress, and prepare mentally for competition.

Connecting Athletes with Opportunities

A coach also acts as a bridge to opportunities. They connect athletes with local events, national competitions, and sponsorships. They introduce them to physiotherapists, nutritionists, and even media outlets that highlight their stories.

Without mentors, many athletes remain unseen. With them, they step into the spotlight — inspiring others and building careers.

How RoboBionics Contributes to Sports Prosthetics in India

Technology Designed for Indian Conditions

At RoboBionics, we design prosthetics with India’s unique environment in mind. Our devices are built to handle heat, dust, and heavy use. For sports, this means reliability during long practice sessions and competitions in tough weather.

Our running blades and specialized attachments use lightweight materials while maintaining durability. This balance ensures athletes can train confidently without worrying about wear and tear.

Making Prosthetics Affordable

Imported sports prosthetics can cost several lakhs, putting them out of reach for most Indian families. RoboBionics changes this by designing and manufacturing prosthetics in India. With over 60 components built locally, we keep costs manageable while maintaining world-class quality.

This affordability means more children and young adults can dream of running, competing, and excelling in sports — not just those from wealthy backgrounds.

Support Beyond Devices

We believe in complete support. That’s why we partner with coaches, NGOs, and sports academies to ensure athletes don’t just receive a prosthetic but also the guidance they need to succeed. From fitting and training sessions to ongoing adjustments, our team stays with athletes throughout their journey.

We also work closely with rehabilitation experts to make sure athletes stay injury-free and confident in their performance.

Building a Community of Champions

Perhaps the most important contribution is the community we are building. Every athlete fitted with a RoboBionics sports prosthetic becomes part of a growing family of champions. We celebrate their victories, share their stories, and connect them with others who can inspire and guide.

This sense of belonging transforms individual journeys into a movement — one that redefines what athletes with prosthetics can achieve in India.

Stories of Indian Para-Athletes with Prosthetics

The Sprinter Who Refused to Stop

Ravi, a young sprinter from Delhi,

Ravi, a young sprinter from Delhi, lost his leg in a road accident at the age of 16. Doctors told him his running days were over. But with the help of a running blade and a supportive coach, Ravi not only returned to the track but also began competing at state-level meets. Today, he dreams of representing India in international para-athletic events. His story is a reminder that determination and the right prosthetic can rewrite any destiny.

The Schoolgirl Who Found Her Strength

Meera from Chennai was shy and withdrawn after being born with a congenital limb difference. Her parents worried she would never feel confident among peers. When she was fitted with a lightweight sports prosthetic and joined a local athletics program, everything changed. Running gave her confidence, and her classmates began to cheer for her instead of pitying her. Now she participates in district races and has even started training for long jumps.

The Marathon Dreamer from Pune

Arif, a 28-year-old from Pune, was passionate about long-distance running. After losing his leg in an industrial accident, he thought marathons were behind him. A local NGO connected him with a coach and a prosthetic provider. With a carbon-fiber blade, Arif trained for months, gradually increasing his distance. He recently completed his first 10k race. His next goal is a half marathon — proving endurance and willpower matter as much as legs.

The Future of Sports Prosthetics in India

Wider Access Through Innovation

As technology advances, prosthetics are becoming more adaptable and affordable. 3D printing, lighter materials, and modular designs are reducing costs while improving performance. This means more athletes across India, even in smaller towns, will soon have access to sports prosthetics.

Schools as Nurturing Grounds

The future of para-sports begins in schools. As awareness grows, schools in cities like Bengaluru, Delhi, and Hyderabad are starting to include inclusive sports programs. Running blades and sports prosthetics will become part of early training, ensuring children grow up seeing no limits.

Building a Network of Coaches

Right now, only a handful of Indian coaches specialize in training prosthetic athletes. The future will require more structured training programs to prepare coaches who understand both prosthetics and athletics. With this, cities across India can become hubs of para-sport talent.

Corporate and NGO Partnerships

CSR programs and NGOs will continue to play a big role in making sports prosthetics accessible. Sponsorships, scholarships, and funding will not only provide devices but also cover training, travel, and competition expenses for young athletes.

A Hopeful Conclusion: Blades, Coaches, and Dreams

Sports prosthetics are not just about technology. They are about giving people a chance to feel alive, to compete, to play, and to dream again. In India, from the stadiums of Delhi to the playgrounds of Pune, from the tracks of Bengaluru to the schools of Chennai, running blades are unlocking stories of courage and ambition.

Behind every athlete is a coach who believes in them, a family that supports them, and a prosthetic that empowers them. Together, they create champions who inspire us all.

At RoboBionics, we are proud to be part of this journey. We design prosthetics that work for Indian athletes, support families who want their children to run again, and partner with coaches who train the next generation of champions.

The future of sports in India is inclusive, fast, and full of heart. And every time a runner with a blade takes off from the starting line, it proves one thing — nothing is impossible.

Ready to explore sports prosthetics for yourself or your child?
Book a free consultation with RoboBionics today:
https://www.robobionics.in/bookdemo

Because every dream deserves a fair race, and every athlete deserves the right blade.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.