Trial, Fitting, and Review Visits: What’s Included in Your Quote

Trial, Fitting, and Review Visits: What’s Included in Your Quote

When someone is thinking about getting a prosthetic hand or limb, the first question that often comes to mind is this: what exactly am I paying for? The price tag shows the product cost, but many people are unsure about what comes with it. At Robobionics, we believe in complete honesty. When you see your quote, it is not just about the device itself. It also covers the journey you take with us—your trials, your fittings, and your review visits.

This journey is very important. A prosthetic is not like buying a shoe or a phone. It is a part of you. It should fit your body, respond to your movements, and feel right. That is why these visits are included in your quote. They make sure you are comfortable, confident, and happy with your prosthetic.

In this article, we will walk step by step through what happens during these visits. We will show you why they matter, how they are done, and how they change your experience. By the end, you will see that every part of the process is about you—your comfort, your independence, and your life.

Why Trial, Fitting, and Review Visits Matter

More Than Just a Device

A prosthetic is not something you wear

A prosthetic is not something you wear for a few hours and then forget. It becomes part of your daily life. It helps you work, take care of yourself, and enjoy activities again. For that to happen, it must be made for you—not just in size but in feel and function.

This is why trial, fitting, and review visits are part of your journey. They help us shape the prosthetic so that it becomes truly yours.

Building Confidence From Day One

The first time you put on a prosthetic hand can feel strange. Your body needs time to adjust, and your mind needs time to trust it. Trial sessions give you that space. They help you practice and slowly build confidence.

Without these steps, many users would feel unsure or even give up. With them, you gain comfort and courage to use your prosthetic in real life.

A Process That Saves You Trouble Later

Imagine buying a prosthetic without testing or review. You may later find it is too tight, too loose, or difficult to use. Correcting such issues after the final delivery can take time and money.

Trial, fitting, and review visits solve this problem early. They help us catch and fix issues before they become roadblocks. In the end, this process saves you frustration and ensures you walk away happy.

The Trial Phase

What Is a Trial Session

A trial session is your very first hands-on experience with a prosthetic. Think of it like a test drive for a car. You get to feel it, try it, and see if it matches your needs.

During this phase, our team helps you wear the prosthetic and guides you through basic movements. You may open and close a bionic hand, hold an object, or try simple tasks.

Why Trials Are Important

Trials give you a taste of what life with a prosthetic will feel like. Many people are nervous before they begin. Once they try it, most of that fear goes away.

You also get to see the difference between types of prosthetics. A mechanical hand feels different from a bionic one. A finger prosthetic is not the same as a full hand. Trying them out helps you make the right choice.

How We Make Trials Comfortable

At Robobionics, we know this first step can feel emotional. That is why we take it slow. Our experts stay by your side, guiding you through every move. We explain how the prosthetic works, answer your questions, and make sure you never feel rushed.

We also listen carefully. If something feels uncomfortable, we note it down. Every detail you share helps us improve the fit in later stages.

The Fitting Stage

Turning a Device Into Your Own

Once you have chosen the right prosthetic, we move to the fitting stage. This is where the device is shaped to match your body. The aim is simple: make sure it fits like a natural extension of you.

This step is not just about size. It is about balance, comfort, and control. A prosthetic must stay secure while also feeling light enough to move freely.

How a Fitting Works

First, we take detailed measurements of your limb. For some devices, we may also use digital scanning or molds. These steps allow us to create a socket—the part of the prosthetic that connects to your arm—just for you.

Next, we attach the prosthetic and test how it sits. You may wear it for short periods while we check for pressure points, loose spots, or movement issues. Each adjustment makes the fit better.

Your Role During Fittings

Your feedback is the most important part of this stage. Only you can tell us how the prosthetic feels. If something is too tight or causes pain, we need to know. If you feel relaxed and natural, that is also important.

We encourage you to speak freely. No concern is too small. The more open you are, the better the final result will be.

Comfort Comes First

We never rush fittings. If it takes more than one session to get the perfect fit, we make that time for you. Our goal is not to hand over a prosthetic quickly—it is to give you one that feels right for years to come.

The Review Visits

What Happens After Delivery

Even after you receive your prosthetic,

Even after you receive your prosthetic, the journey does not end. Your body continues to adapt, and you may face new challenges. That is why review visits are included in your quote.

During these visits, we check how you are using the prosthetic in daily life. We ask about comfort, movements, and any struggles you face.

Why Reviews Are Key

Small changes in your body can affect the prosthetic over time. Your muscles may grow stronger, or your skin may react differently. Without review visits, these issues may go unnoticed and cause trouble later.

Reviews give us the chance to adjust and improve. They also give you a safe space to share your progress and ask questions.

What You Can Expect

In a review visit, our team observes how you use the prosthetic. We may ask you to do tasks like holding a cup, typing, or lifting objects. These activities show us how well the prosthetic supports your daily life.

We also check the device itself. If any part shows wear, we fix or replace it. The aim is to keep your prosthetic working smoothly for the long term.

Training During Visits

Learning to Use Your Prosthetic

Getting a prosthetic is one step. Learning how to use it is another. Even if the device is advanced, you still need practice to make it feel natural. That is why training is a big part of your trial, fitting, and review visits.

Our team shows you how to move your arm, control the prosthetic, and carry out simple tasks. At first, these may feel strange. With time and guidance, your movements become smoother.

Step by Step Progress

We start small. You may first practice opening and closing your hand or picking up light objects. Once you are confident, we move to harder tasks—like holding a spoon, tying shoelaces, or using a phone.

This gradual approach helps you build strength and coordination. It also reduces the fear of making mistakes. Every success, no matter how small, brings you closer to full independence.

Support Beyond the Clinic

Training does not stop once you leave our center. We give you simple exercises you can do at home. These daily practices help you get used to the prosthetic faster.

We also encourage you to note down any struggles you face. At your next review visit, we go through them together. This way, your learning never stops.

Emotional Support During the Journey

Adjusting to Change

Wearing a prosthetic is not just about the body—it is about the mind too. Many people feel nervous, shy, or even doubtful at first. These feelings are normal.

That is why emotional support is a part of your visits. Our team listens to your concerns and guides you through the process with patience.

Building Trust and Comfort

We never push you to do more than you are ready for. Instead, we encourage you gently, step by step. Over time, this trust helps you open up and feel more comfortable with the prosthetic.

For many users, the first smile after successfully holding an object is unforgettable. It marks the moment when hope turns into confidence.

Families Are Involved Too

We also invite family members to join the process. Their support at home makes a big difference. When they understand how the prosthetic works, they can encourage and help you during daily practice.

Technology in the Process

Myoelectric Signals Made Simple

Some prosthetics, like our Grippy Bionic Hand

Some prosthetics, like our Grippy Bionic Hand, use myoelectric signals. This means the device responds to your natural muscle movements. At first, this may sound technical, but during training, you see how simple it becomes.

You flex your muscles slightly, and the prosthetic responds. The more you practice, the more natural it feels. This is where technology blends with your own body.

The Sense of Touch Advantage

With our patent-pending Sense of Touch technology, you even get feedback from your prosthetic. This means you can feel pressure and control objects better. It makes holding a glass of water or gripping a pen much easier.

During your trial and fitting visits, we show you how to use this feature. Once you get the hang of it, daily tasks become much smoother.

Regular Updates and Checks

Technology keeps improving. That is why review visits also include software checks and updates. We make sure your device stays up to date and performs at its best.

Long-Term Care and Follow-Ups

The Body Keeps Changing

Your body does not stay the same. Muscles grow, skin changes, and weight shifts over time. These changes affect how your prosthetic fits.

Review visits let us catch these changes early. Small adjustments to the socket or grip can make a big difference in comfort.

Maintenance and Repairs

Like any device, prosthetics need care. During visits, we check for wear and tear. If something needs repair, we fix it quickly so that you are not left without support.

This is why we always say the journey does not end at delivery. Care continues as long as you need it.

A Relationship of Trust

We see every visit as more than a check-up. It is a relationship of trust between you and us. Each time you come back, we learn more about your journey, and you grow stronger with our help.

What Your Quote Really Covers

Beyond the Device

When you receive your quote, you may see a number

When you receive your quote, you may see a number. But behind that number lies much more than the prosthetic itself. It covers your trials, fittings, reviews, training, emotional support, and long-term care.

This means you are not just paying for a device. You are investing in a journey that supports you at every stage.

No Hidden Costs

We believe in honesty. That is why everything is explained upfront. The visits, the adjustments, the reviews—all of it is included. There are no surprises later.

This approach builds trust and lets you focus on what truly matters: your recovery and independence.

The Value of Peace of Mind

Knowing that your journey is fully covered gives you peace of mind. You can focus on learning and living, rather than worrying about extra costs.

In the end, this peace of mind is priceless. It allows you to embrace your prosthetic with confidence and joy.

Real-Life Experiences

First Steps With a Prosthetic

Many of our users remember the moment they first tried on their prosthetic. Some were nervous, others excited. But almost all describe a feeling of hope when they realized, “I can do this.”

One young man shared how he was able to hold a cricket bat again during his trial. For him, it was not just about the game. It was about reclaiming a part of his life.

These moments happen because of the careful steps in trial, fitting, and review visits. They turn uncertainty into confidence.

From Fear to Freedom

For some, the fear of using a prosthetic is very real. They worry it will hurt, feel heavy, or draw unwanted attention. At first, these feelings can seem overwhelming.

But with guidance and practice, fear slowly fades. We have seen people go from hesitating to touch a glass of water, to confidently pouring tea for their families within weeks.

The journey is personal, but the outcome is the same—freedom and independence.

Families Celebrate Too

The happiness is not limited to users alone. Families often feel deep joy when they see their loved one regain independence. Parents smile when their child ties their shoelaces again. Spouses feel relief when their partner can cook or write without help.

These victories are priceless. They are the heart of why we include trials, fittings, and reviews in every quote.

Common Questions About Visits

How Many Visits Are Included

This is one of the first questions people ask. The answer depends on the type of prosthetic and your personal needs. In most cases, multiple trials, fittings, and review visits are included until you feel fully comfortable.

We do not set a strict limit. The focus is always on your comfort and success, not on the number of visits.

Will I Have to Travel Often

We understand travel can be difficult. That is why we plan visits carefully, so you do not have to come more than necessary. In some cases, we also guide you through exercises remotely between visits.

Our aim is to make the process smooth and manageable for you and your family.

What If I Face Problems Later

Life with a prosthetic is full of learning. Sometimes, new challenges appear months after delivery. That is exactly why review visits are part of your journey.

If something feels wrong, you can come back. We are always here to help, even long after you first received your device.

Practical Tips for New Users

Take It Slow

The most important tip is not to rush.

The most important tip is not to rush. At first, your prosthetic may feel unusual. Give your body and mind time to adjust. Start with short periods and increase gradually.

This slow pace prevents frustration and builds steady progress.

Practice Every Day

Small daily exercises make a big difference. Even opening and closing your prosthetic hand for a few minutes each day helps your muscles adapt.

With consistent practice, you will soon notice tasks becoming easier and smoother.

Share Your Feelings

Never keep discomfort or doubts to yourself. Speak openly during visits. If something feels tight, heavy, or painful, we can adjust it.

The more you share, the better your prosthetic becomes. Remember, this device is made for you—it should feel right.

Involve Your Family

Let your family join your journey. Show them how the prosthetic works and allow them to cheer you on. Their encouragement makes training easier and lifts your spirits on hard days.

Celebrate Small Wins

Every small success is worth celebrating. Whether it is picking up a cup, writing your name, or buttoning your shirt, each step brings you closer to full independence.

These victories remind you that progress is real and possible.

Why These Visits Make All the Difference

Not Just About Function

A prosthetic is not only about moving your hand or arm. It is about rebuilding confidence, dignity, and independence. Trial, fitting, and review visits create the bridge between the device and your life.

Without them, the journey would be incomplete. With them, the prosthetic becomes a natural part of you.

A Partnership for Life

When you choose Robobionics, you are not just buying a product. You are joining a partnership. We walk with you from the first trial to every review.

This ongoing support is what makes the difference between a device that sits in a drawer and one that becomes part of your daily life.

A Future of Possibility

Each visit opens new doors. With every adjustment, every review, and every training step, you move closer to living the life you imagine.

That is the true power of including these visits in your quote. It is not just about today—it is about building a future filled with possibility.

The Bigger Picture

Changing Lives, Step by Step

When we talk about trial, fitting, and review visits, it may sound like a routine process. But in reality, each of these steps changes lives. They are the moments when someone rediscovers the joy of doing simple tasks on their own.

Whether it is writing, cooking, or shaking hands with confidence, every success begins in these visits. They are the foundation for a future where independence feels real again.

More Than Healthcare

At Robobionics, we see prosthetics as more than just healthcare devices. For us, they are tools of dignity, hope, and self-expression. A prosthetic hand does not just open and close. It opens doors, holds dreams, and allows people to express themselves fully again.

Each visit is a reminder that you are not alone. You have a team walking with you, listening to you, and shaping the device until it feels right.

Why We Include Everything Upfront

Many people are surprised to learn that all these visits are already included in their quote. We do this because we believe there should be no hidden costs when it comes to something as important as your independence.

Your journey deserves full support, not unexpected bills. By including trials, fittings, and reviews from the start, we remove stress and let you focus fully on your progress.

Robobionics’ Mission

Made in India, Made for You

Robobionics is proud to be an Indian company

Robobionics is proud to be an Indian company creating world-class prosthetics. Our flagship product, the Grippy Bionic Hand, is built with over 90% locally manufactured components. This makes it not only advanced but also affordable.

We want every person in India who needs a prosthetic to have access to one. That is why we price our products fairly, without compromising on quality.

Innovation With Care

Our patent-pending Sense of Touch technology is proof of our commitment. It gives users the ability to feel and control objects with precision—something that once seemed impossible.

But beyond technology, what matters most to us is care. Every trial, every fitting, every review reflects our promise to put people first.

A Team That Walks With You

When you choose Robobionics, you gain more than a prosthetic. You gain a partner for your journey. From the first conversation to every review visit years later, our team is by your side.

We celebrate your victories, support you through challenges, and work tirelessly to ensure your prosthetic feels like a natural part of you.

Your Next Step

Take the First Move

If you or a loved one is considering a prosthetic, the first step is simple: book a demo. In this session, you will experience firsthand what a trial feels like. You will see how our devices work and how comfortable the journey can be.

It is not about pressure. It is about giving you clarity, confidence, and hope for the future.

What You Will Discover

During the demo, you will learn how the prosthetic responds to your natural signals. You will get to try movements, ask questions, and understand the process at your own pace.

Most importantly, you will see that you are not alone. A team of caring professionals will be there to guide you every step of the way.

Let Us Walk Together

Your story does not have to be one of limits. With the right prosthetic, it can be a story of strength, independence, and joy.

At Robobionics, we are ready to walk this journey with you. Every trial, every fitting, every review is part of our promise to help you live fully again.

Take the first step today. Book your demo with us here: https://www.robobionics.in/bookdemo/

Your new beginning starts with one visit. And we will be there, every step of the way.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.