Quote Comparison Checklist: Make Clinics Compete on Value

Quote Comparison Checklist: Make Clinics Compete on Value

Most people reach out to multiple clinics to compare prices. That’s smart. But here’s the thing: price is just one piece of the puzzle.

Two clinics may offer similar-looking hands at very different prices. One may sound cheaper—but what are you really getting? Are you comparing just the device, or everything that comes with it?

This is where many people get stuck. They don’t know what to ask. They don’t know what should be included. And in the end, they may choose based on price alone—and regret it later.

This blog is here to help. It’s a clear, simple guide that will help you compare quotes properly. So you’re not just chasing the lowest number—you’re demanding the best value.

Let’s dive in.

Why Comparing Prosthetic Quotes Is Not So Simple

A Lower Price Doesn’t Always Mean a Better Deal

When someone gives you a quote for a prosthetic hand

When someone gives you a quote for a prosthetic hand or leg, your first instinct might be to look at the final price.

Is it ₹1.5 lakh? ₹3 lakh? More?

It’s natural to assume the cheaper one is better. But in reality, that number alone doesn’t tell the full story.

A low quote might miss out on things you really need—like proper fitting, training, warranty, or follow-up service.

And a higher quote might actually include all of those things, saving you more money and stress in the long run.

Not All Clinics Follow the Same Structure

Each clinic or provider includes different things in their quotes. Some give you a full package price. Others only show the price of the prosthetic device—leaving out the socket, fitting, batteries, and accessories.

So unless you compare line by line, you might not be comparing the same thing at all.

That’s like comparing two smartphones—one that includes a charger, case, and warranty, and one that doesn’t. The second might look cheaper, but once you add everything, it’s not.

One Size Doesn’t Fit All

Prosthetics are not like ready-made shoes.

They need to be built and adjusted for your exact arm or leg. That takes time, expertise, and the right materials.

If a clinic gives you a one-size-fits-all quote, be careful. They might be skipping steps just to bring the price down.

And if the fit is wrong, you’ll feel it every single day.

What Really Makes Up a Prosthetic Quote?

Device Cost

This is the price of the prosthetic hand, leg, or finger itself.

But even here, there can be differences. Are you getting a simple mechanical hand? A myoelectric one? A smart bionic limb with grip patterns and touch feedback?

Make sure you know exactly what kind of device you’re being quoted for.

A lower quote might offer fewer features—or even an outdated model.

Socket and Suspension System

This is the part that connects the limb to your body. It’s the foundation of your comfort and safety.

A quote that doesn’t include a custom socket is incomplete.

The materials used in sockets also matter. Some clinics use basic materials that wear out fast. Others offer higher-end, breathable materials that last longer and feel better.

Ask if your quote includes the socket, and what type it is.

Fitting and Alignment

A good prosthetic doesn’t just fit—it aligns with how you move.

Some clinics take precise measurements and adjust the limb based on your walking or hand movement pattern. Others just attach the limb and let you figure things out.

That difference in service makes a huge impact on how well your prosthetic works—and how much you enjoy using it.

Make sure the quote includes professional fitting, not just “installation.”

Training and Therapy Sessions

Using a prosthetic takes practice. You don’t just wear it and walk away.

You’ll need help learning how to grip, write, cook, type, or walk with balance.

Some quotes include therapy sessions or training with specialists. Others leave that out completely.

And without training, you might never use the limb to its full potential.

Ask if your quote includes support to help you actually use the device—not just buy it.

Warranty and After-Sales Support

Things go wrong sometimes. That’s normal.

But what happens when they do?

Does your quote include a service warranty? How long does it last? Is there free repair? Will someone answer your call when you need help?

Some clinics charge separately for support. Others offer it free for a year or more.

Knowing this in advance helps you avoid surprise expenses later.

Key Questions to Ask Every Clinic Before You Decide

What’s Included in This Price?

Get a full item-wise breakdown.

Get a full item-wise breakdown.

Is the socket included? What about training? Will you get a charger? Does it include spare parts or liners?

Don’t settle for one final number. Make them explain what’s inside that number.

A good clinic will always be happy to explain.

What’s Not Included?

This is just as important.

Some providers leave out things on purpose, knowing you’ll discover the missing parts only after the sale.

Ask directly: “What is not included in this quote that I might need to pay for later?”

Their answer will tell you how honest and transparent they are.

What Happens After I Pay?

Will they schedule a fitting session? Do you come back for follow-ups? Will someone teach you how to use the device?

The answer to this question often shows how much the clinic really cares.

Some stop after they get the payment. Others walk with you for months. Choose the second one.

What Is the Life of This Device?

Ask how long the prosthetic is expected to last. Also ask about maintenance, repairs, and wear-and-tear.

Some cheaper models may need replacements every year. Others last three to five years with basic care.

Understanding this will help you plan—and avoid getting trapped in a buy-break-replace cycle.

How to Actually Compare Two Quotes Side-by-Side

Make a Simple Checklist

Comparing quotes becomes much easier when you break them down into the same categories. Make a simple chart or checklist that includes the most important elements like:

This lets you clearly see which quote offers more value. Often, you’ll find that a slightly more expensive option includes services or add-ons that would cost extra elsewhere.

Writing it all down removes confusion and helps you make a fair comparison.

Don’t Be Afraid to Ask for a Requote

If one clinic gives you a clear, detailed quote and another one gives a vague price, go back and ask them to clarify. A good provider won’t hesitate to update their quote once you ask for a breakdown.

In fact, asking questions shows you’re serious and informed. It also helps you find providers who are honest and confident in their service.

You’re not bothering anyone by asking for clarity. You’re protecting your future.

Watch Out for Tricks in Wording

Some clinics will use phrases like “basic fitting included” or “limited service available.” These sound reassuring but don’t always mean much.

Ask what exactly is meant by “basic.” Will it be a one-time fitting with no follow-up? Will you have to pay for additional visits?

Vague language often hides missing value. If something sounds unclear, ask for an explanation in writing.

Value Is More Than Price: Think Long-Term

What Will It Feel Like in Six Months?

Imagine six months from now.

Imagine six months from now. Are you still using the prosthetic every day, feeling confident and comfortable? Or is it sitting in a box because it hurts, doesn’t work as expected, or nobody helped you after purchase?

A prosthetic is not like a gadget. It becomes part of your life. If you get the wrong one just to save money, you may end up feeling frustrated, stuck, or even in pain.

Choosing the right clinic means choosing long-term success over short-term savings.

How Easy Will It Be to Get Help Later?

Support makes all the difference. If your device stops working, can you call someone for help? Will they send someone? Do you have to travel for service?

Some clinics disappear after the sale. Others stay with you for the long run.

At RoboBionics, for example, we include remote support and in-person service options, because we know real care doesn’t end at delivery.

When comparing quotes, check who’s willing to stay in touch when things get hard—not just when it’s time to sell.

Real Comfort Saves Money

Comfort is often ignored during quote comparisons, but it shouldn’t be.

If the limb doesn’t fit well, you may stop using it—or worse, you may injure yourself. That leads to extra doctor visits, added expenses, and more emotional stress.

A quote that includes high-quality sockets, breathable liners, and proper alignment may cost more upfront but saves you money and discomfort over time.

Getting Multiple Quotes Can Be a Strength

Make Clinics Compete on Value

When you have two or three quotes in hand, you’re in a better position to compare and ask for more. Clinics know that if they want your trust, they need to offer more than just a low price.

Don’t be afraid to say: “Another clinic offered this feature. Can you match it?” or “This one gives training—do you?”

Most good providers will try to meet or exceed what others offer. It’s not about bargaining—it’s about getting what you truly deserve.

You are the customer. And you have the right to get the best value for your money.

Use Quotes to Ask Better Questions

Each quote you get gives you more knowledge. You start to notice patterns—some include service, others don’t. Some use better materials. Some skip training completely.

Use this to sharpen your questions. Each quote makes your next decision smarter.

Over time, you stop asking “Which is cheaper?” and start asking “Which one is right for me?”

That’s where real progress begins.

Turning the Quote Process Into a Confidence Tool

You’re Not Just Comparing Numbers—You’re Taking Control

Getting multiple quotes can feel tiring. You may feel like everyone is saying something different, and it gets confusing quickly. But here’s a simple truth: asking for quotes and comparing them carefully puts you in control.

You’re no longer just accepting what one person tells you. You’re exploring, thinking, and deciding on your own terms.

This is more than buying a prosthetic. It’s about reclaiming power after loss. It’s about choosing how you want to live, move, and show up in the world.

Every question you ask brings you one step closer to a decision that’s fully yours.

Confidence Comes from Clarity

Many people feel nervous when talking to clinics. They don’t know what’s normal, what to ask, or how to tell if they’re being given a fair deal.

But once you know the key parts of a prosthetic quote—and how to compare them—you stop feeling unsure. You gain clarity. You become more confident, calm, and ready to decide.

That shift in energy changes everything. Clinics treat you with more respect. You ask stronger questions. And you walk away feeling proud of your choice.

That’s the real power of this process. Not just better prices, but better peace of mind.

What to Do If You Feel Overwhelmed

Take a Break and Review in Steps

If you’ve collected two or three quotes

If you’ve collected two or three quotes and feel like your head is spinning, it’s okay to step back.

Print them out or open them on your screen. Take a pen. Go one section at a time.

First, compare the prosthetic type. Then the socket. Then the training. Then the service. And so on.

You don’t need to decide everything at once. Slow, clear thinking is your best friend in this process.

Talk to Someone You Trust

It helps to have a friend or family member look at the quotes with you. Someone who’s not emotionally involved might see things more clearly.

They might spot a hidden charge, a missing service, or just help you ask better questions.

Sometimes, even reading things out loud helps you make better sense of them.

You’re not alone. Ask for help, especially when the decision is big.

Ask Clinics to Explain Their Quotes

Don’t try to guess what each line means. Just call the clinic and ask.

Say, “Can you explain this part to me?” or “Why is this extra?” or “What happens after I pay this amount?”

You have every right to ask.

And how they respond will tell you a lot about how they treat their customers.

Good clinics won’t just answer—they’ll guide. And that’s the kind of partner you want in your prosthetic journey.

How RoboBionics Helps You Compare With Confidence

Clear, Transparent Quotes

At RoboBionics, we believe clarity is kindness. That’s why every quote we share is itemised, easy to understand, and built for comparison.

We don’t hide charges or surprise you later. We walk you through each part of the cost, what’s included, and what’s optional—so you can make a calm, informed choice.

If something doesn’t make sense, we explain it. If you’re comparing our quote with another, we help you understand the differences without pushing you to choose us.

We believe that the more clearly you see your options, the more confident you become.

Focus on Total Value, Not Just Price

We’re not here to be the cheapest. We’re here to be the most valuable.

That means offering advanced prosthetic technology like our Grippy™ hand, combined with personal fitting, lifetime support options, and access to training.

Our quotes are never just about the product. They include your goals, your comfort, and your long-term success.

If another clinic offers something we don’t, we tell you honestly. But we also show you what we include that others might skip.

We’re not here to win a sale. We’re here to earn your trust.

Tools to Help You Decide

We offer comparison templates, demo sessions, and even video calls with our fitting team—so you can ask questions before you commit.

We want you to feel good about your choice. Not rushed. Not unsure. But confident, prepared, and ready to take the next step forward.

Because that’s what every prosthetic journey deserves.

Final Thoughts: You Deserve More Than a Number

A Quote Is a Starting Point—Not the End

Too many people see a prosthetic quote as the final word.

Too many people see a prosthetic quote as the final word. They look at the price, feel overwhelmed, and either delay the decision or choose what seems cheapest.

But that number is just the beginning. It’s a window into how a clinic thinks, how much they care, and how well they’ll serve you in the long run.

Don’t stop at the price tag. Go deeper. Ask more. Understand what’s behind the offer—and what’s missing.

The best prosthetic is not the cheapest. It’s the one that fits your life, your needs, and your journey forward.

You Have the Right to Ask, Compare, and Choose

You’re not being difficult when you ask for details. You’re being wise. You’re not wasting anyone’s time by comparing options. You’re investing in your future.

This is your body. Your money. Your decision.

Don’t let anyone rush you or guilt you into choosing fast. A good clinic will support your decision-making, not pressure it.

Let clinics compete not on discounts—but on value, service, and care. You deserve that.

The Best Choice Is One You Make With Confidence

Once you’ve taken the time to look at multiple quotes, understand what’s included, ask smart questions, and get clarity—you’ll feel it.

That sense of calm. That quiet confidence.

That’s when you know you’re ready to decide.

And whether you choose RoboBionics or someone else, that feeling of confidence is priceless. It means you did the work, took the time, and made the choice that’s right for you.

Start Your Comparison With a Free, Honest Quote

If you’re ready to begin comparing, we’re ready to help.

You can schedule a free demo or consultation with our team. We’ll give you a detailed, transparent quote—no hidden fees, no pressure.

Ask us anything. Compare it with others. Take your time.

Your journey deserves thoughtful steps—not rushed decisions.

Book your free demo here: https://www.robobionics.in/bookdemo

Let’s make your next step stronger, smarter, and truly yours.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.