How Neuroplasticity Powers the Future of Bionic Control

How Neuroplasticity Powers the Future of Bionic Control

Every time someone learns to use a bionic hand, something magical happens inside their brain. It’s not just the technology that adapts to them — their brain adapts too. That ability of the brain to change and grow? It’s called neuroplasticity. And it’s changing everything we know about prosthetics.

At Robobionics, we’ve seen it happen again and again. Someone walks into a demo, unsure if this device will work for them. A few sessions later, they’re picking up a pencil, pouring water into a glass, or giving a thumbs-up — not just because the bionic hand is smart, but because their brain is even smarter.

Let’s take a deep look at how neuroplasticity makes this possible. And why this simple idea — that the brain can change — is shaping the future of bionic limbs.

What Is Neuroplasticity?

Your Brain, Rewired

Neuroplasticity is your brain’s

Neuroplasticity is your brain’s way of adapting. It means your brain isn’t fixed. It can build new paths, change old ones, and learn new things. This is how we remember songs, pick up new habits, or bounce back after an injury.

For someone who’s lost a limb, neuroplasticity becomes very important. When the brain no longer gets signals from that hand or arm, it doesn’t shut down. It starts to rewire. It looks for new ways to send and receive signals — sometimes from the muscles near the missing limb.

This is exactly what myoelectric bionics like Grippy™ tap into. By using muscle signals from the remaining part of the arm, Grippy lets users control their new hand just by thinking about movement. The brain learns. The body follows. The result is life-changing.

How Does This Work with Bionic Hands?

From Thought to Action

When you first get a bionic hand like Grippy™, it feels strange. You look at it. You want to move it. But nothing happens — not right away. That’s okay.

This is where neuroplasticity begins to show up. The brain starts to form new connections. It realizes, “When I send a signal to that muscle, the hand opens.” You try again. This time, the hand responds a bit faster. You feel more in control. The brain remembers that success. It strengthens the path. Soon, it becomes natural.

This is not science fiction. It’s real. And it’s powered by practice, feedback, and most of all — belief.

Grippy™ helps this learning process by giving real-time feedback through its Sense of Touch™ technology. When you pick up an object, Grippy lets you feel how hard you’re squeezing. Your brain takes that feedback, adjusts, and remembers. Day by day, the control gets better.

The Role of Muscle Memory

Small Movements, Big Impact

Muscle memory isn’t just for athletes or musicians. It’s something we all use every day. Typing, brushing teeth, tying a shoelace — once you learn, you don’t even think about it.

The same thing happens with bionic hands. At first, you concentrate hard just to make the hand open or close. But after enough practice, your body starts to remember. You stop thinking so much. You just do it.

This muscle memory works hand-in-hand with neuroplasticity. The brain forms the path. The muscles follow that path again and again. With time, it becomes automatic. And that’s when real freedom begins.

The Emotional Side of Relearning

Healing the Mind and Body Together

Losing a limb is not just physical. It affects how you feel about yourself. Many people feel like they’ve lost a part of who they are. That’s why regaining control through a bionic hand is about more than movement — it’s about confidence.

When someone learns to use Grippy™ and starts doing things again on their own, their mindset changes. They smile more. They stand taller. They feel strong.

Neuroplasticity helps with that too. It doesn’t just rebuild movement — it rebuilds hope. As the brain forms new paths, it also starts to let go of old pain, frustration, and doubt. The person begins to believe: “I can do this.”

And they can.

Training the Brain to Work with Tech

Simple Exercises, Powerful Results

Using a bionic hand isn’t about strength. It’s about signals. And the best way to train those signals is through small, clear tasks done over and over.

That’s why Robobionics offers guided rehabilitation. We even created a Gamified Rehab App to make it fun. When training feels like play, people practice more. And the more they practice, the faster the brain learns.

These exercises focus on muscle control, timing, and feedback. They guide the brain step by step — building strong, clear connections that make bionic control feel smooth and natural.

It’s not about rushing. It’s about steady, thoughtful progress.

Every Brain Is Different

Personalized Pathways

One of the best things about neuroplasticity

One of the best things about neuroplasticity is that it works for everyone — but not always in the same way. Some people pick up control fast. Others take more time. That’s normal.

At Robobionics, we customize every fitting and training plan to match the person. We look at their muscle signals, their goals, their lifestyle — and we adapt.

Neuroplasticity gives us that flexibility. The brain isn’t stuck. It’s always listening, always learning. So even if someone struggled with older prosthetics, they often find success with Grippy™.

Because Grippy isn’t just smart. It works with your brain, not against it.

When the Brain Meets Technology

A Natural Partnership

In the past, prosthetic hands were mechanical. You had to move your shoulder or body in a certain way to get them to open or close. It worked, but it didn’t feel natural. The brain wasn’t really involved in the same way it is with myoelectric bionics.

Today, things are different. The bionic hand and the brain work together. They talk to each other through tiny muscle signals. This is a huge step forward.

When you think about picking up a cup, your brain sends a signal down your arm. Even if your hand is gone, the muscle near your elbow still gets that signal. The sensors in Grippy™ pick it up, and the hand moves. It’s smooth. It’s fast. And it feels like part of you.

That’s the power of combining neuroplasticity with smart tech. It’s not just a tool. It’s an extension of your mind.

How Sense of Touch™ Changes the Game

Feeling Your Way Back to Control

One of the hardest things about early bionic hands was that you couldn’t tell how much pressure you were using. You might crush a paper cup or drop your phone without meaning to. There was no feedback.

That’s why Robobionics built Sense of Touch™ into Grippy™. It gives you a way to feel again.

When you grip something with Grippy™, sensors measure the pressure. That information is sent back to your arm in a way your brain can understand. You learn to “feel” with the bionic hand — not in the same way as before, but in a way that your brain can work with.

Over time, this feedback loop helps you make better, more careful movements. You grip just enough. You start doing delicate tasks, like holding an egg or zipping up a jacket. It’s amazing what happens when your brain gets the right information.

Small Wins Build Big Confidence

Rewiring Through Routine

Neuroplasticity doesn’t need big, fancy steps. It grows through small wins. The first time you open the hand. The first time you lift a bottle. These moments matter.

Each success tells your brain, “Yes, this works.” That feeling of success builds confidence. And confidence makes you try again. That’s the loop. The more you succeed, the more your brain builds new pathways. The more pathways, the easier it gets.

This is why daily routines and practice sessions are so important. You don’t need to train for hours. Even a few minutes a day helps. Grippy™ is designed to be lightweight and comfortable, so you can wear it often. And the more you wear it, the faster your brain learns.

Age Doesn’t Limit Neuroplasticity

The Brain Never Stops Learning

Many people think neuroplasticity only works in kids or young adults. That’s not true. The brain keeps changing throughout life.

We’ve seen users of all ages adapt to Grippy™. Some are young students. Some are working adults. Others are seniors. The key isn’t age — it’s attitude.

If you’re open to learning, your brain will respond. You may need more practice or more time, but you can still build new connections. And every connection brings more control.

This is why we always encourage people to try, no matter their age or background. Your brain is more powerful than you think.

Phantom Limbs and the Brain’s Memory

Understanding What’s Still There

Many people who lose a limb still feel it. This is called a phantom limb. It might seem strange, but it actually shows how deeply the brain holds on to the idea of your body.

The brain map for your missing hand is still there. It hasn’t gone away. That’s good news — because it means you can use that map to control a bionic hand.

When you start using Grippy™, your brain slowly shifts the old map. It connects those thoughts to the bionic hand instead. You think about moving your fingers — and now the bionic fingers move. It’s a powerful way to bring control back.

This is another reason why Grippy™ works so well. It respects the brain’s memory. It gives your mind a new way to reach an old goal.

Why Indian Innovation Matters

Building for Real Life

Imported bionic hands are often built for very different lifestyles. They’re expensive, hard to repair, and not designed for everyday Indian use. That’s where Robobionics is different.

We built Grippy™ with India in mind. It’s durable, affordable, and made to handle real-world challenges. Whether you’re working, cooking, commuting, or caring for your family, Grippy™ is designed to be with you — day in and day out.

More than 60 of Grippy’s 64 parts are made locally. That means we can support you quickly. If something breaks, we can fix it fast. No waiting months for parts from overseas.

And because it’s designed and priced for Indian families, it opens doors for thousands who couldn’t afford other bionic options. Neuroplasticity doesn’t care where you live — but access to good technology does.

Emotional Healing Through Physical Control

More Than Just a Hand

Regaining movement is one thing. But regaining your sense of self — that’s the real gift.

We’ve seen users go from shy and withdrawn to proud and social again. They start showing off their new hand. They join family dinners. They go back to work or school. They feel like themselves.

That’s not just the hand working. That’s the brain healing too.

When you use Grippy™ and feel in control again, your self-image changes. You stop seeing yourself as someone who’s lost something. You start seeing yourself as someone who’s gaining something new.

That emotional shift is huge. And it’s made possible by the brain’s ability to adapt, grow, and believe in itself again.

Real Stories, Real Progress

What Users Are Teaching Us

Every person who uses Grippy™ teaches us something new. One user told us how they can now cook with one hand while holding a pot with the other. Another said they finally hugged their child with both arms. One teen even learned to play badminton.

These stories show what’s possible when you combine good technology with human resilience. Neuroplasticity is the silent hero in all of them. It’s working in the background, connecting thoughts to actions, and dreams to reality.

We’re proud to walk this journey with our users. And we’re always learning from them — how to improve, how to support, how to inspire.

Training Doesn’t Stop After the Fitting

Growth Is Ongoing

Getting your bionic hand is just the start. The real journey happens in the weeks and months after. That’s when your brain does the heavy lifting.

That’s why we don’t just hand over the device and wish you luck. We offer support, follow-ups, and tools like the Gamified Rehab App to help you grow. You’ll learn new tasks, build strength, and try new challenges.

Neuroplasticity thrives on this kind of steady progress. It rewards effort. It builds on what came before.

So we encourage every user: Don’t stop. Keep going. Your brain is still building. And every day brings you closer to full control.

What Happens in the Brain During Training

Signals, Feedback, and Learning Loops

When you start using a bionic hand like Grippy™, your brain begins a process called signal mapping. It sends signals to your muscles and then watches to see what happens. Did the hand open? Did it close halfway? Was it too fast?

With every small action, the brain gets feedback. It uses that feedback to adjust the next signal. This loop — signal, feedback, adjust — happens over and over again. And with time, the brain gets better at sending the right signal.

This is how neuroplasticity helps you learn control. The brain doesn’t need perfect results at first. It just needs the chance to try. Then it builds from there.

With enough repetition, this becomes second nature. You stop thinking about each step, and your brain starts doing it automatically. That’s when you know you’ve crossed a major milestone in your journey.

Motivation Makes a Big Difference

The Power of a Positive Mindset

Learning to use a bionic hand can be frustrating at times. You may try something and not get the result you hoped for. That’s completely normal. In fact, it’s part of how neuroplasticity works.

What matters most is your mindset. People who stay motivated, who keep trying, who celebrate small wins — they tend to progress faster. Their brains stay active and engaged, which speeds up the rewiring process.

That’s why we always encourage our users to focus on progress, not perfection. Maybe today you just learned how to hold a spoon. That’s a win. Tomorrow, maybe you’ll stir your tea. Every small gain adds up.

And if you have support from friends, family, or our care team, you’ll feel stronger. Your brain works better when you feel good emotionally too. It all connects.

Technology is Only Half the Story

You Complete the Equation

Grippy™ is a powerful tool. It’s designed with care, advanced features, and cutting-edge design. But even the best bionic hand in the world is only half the story. The real magic happens when it meets your brain.

That’s why we don’t just talk about the features of our product. We talk about you. Your effort. Your journey. Your ability to grow and change.

We’ve seen users turn their lives around — not just because of the hand, but because of the belief that they can learn, adapt, and take back control.

You’re not just wearing a device. You’re unlocking the power inside yourself.

Why Myoelectric Signals Matter

Understanding the Language of Muscles

To make neuroplasticity work with bionics

To make neuroplasticity work with bionics, you need a way to capture your brain’s intentions. That’s where myoelectric signals come in.

Myoelectric signals are the small electrical pulses your muscles create when you try to move. These signals are still present, even if your hand is gone. Devices like Grippy™ are built to detect them using sensors placed on your skin.

The better your brain gets at sending those signals, and the more clearly the sensors pick them up, the smoother your control becomes. It’s like learning a new language — a way for your brain and your bionic hand to speak to each other.

Over time, this becomes more fluent. Your actions get quicker, more natural. And your confidence grows with every successful movement.

How the Gamified Rehab App Helps

Making Practice Feel Like Play

Rehab can be boring if it feels like a chore. That’s why we created the Gamified Rehab App — to turn training into something fun and rewarding.

With games and tasks designed to improve control, accuracy, and timing, users stay engaged. They forget they’re doing rehab and just enjoy the process. And guess what? That helps the brain learn faster.

When you’re having fun, you practice more. When you practice more, you build more pathways. That’s how neuroplasticity works — it follows where your focus goes.

The app tracks progress, offers challenges, and celebrates small wins. It makes your journey exciting, not overwhelming.

Breaking the Limits of Old Thinking

Moving Beyond “This Is the Best It Can Be”

For years, people believed that once someone lost a limb, their options were limited. You could only do so much. You had to learn to live with less.

But today, that thinking is changing. Neuroplasticity is showing us that the brain can do far more than we ever imagined — even years after an amputation.

At Robobionics, we’ve helped people who thought they had missed their chance. They believed their brain had already adapted the wrong way, or that it was “too late” to learn.

But with the right tools and the right mindset, they started learning again. Their brain shifted. Their control improved. And their lives changed.

That’s the power of possibility.

The Science Behind the Success

What Research Is Showing Us

Science is catching up to what we’ve seen in real life. Studies are proving that the brain remains plastic — meaning flexible and adaptable — even into old age.

Researchers have found that when people use myoelectric prosthetics and receive consistent training, their brains show new neural activity in the motor cortex. That means the brain is actively learning to control the new limb.

Other studies have looked at sensory feedback, like what Grippy™ provides with Sense of Touch™. These studies show that feedback not only improves performance — it also helps people feel more connected to their bionic hand, as if it’s part of their own body.

This is exciting because it confirms what users already feel — that they’re not just using a machine, they’re gaining a new part of themselves.

Helping Kids Adapt Early

Neuroplasticity and Young Users

Children have an especially high degree of neuroplasticity

Children have an especially high degree of neuroplasticity. Their brains are like sponges — ready to learn, adjust, and grow at a rapid pace. That’s why early intervention can be so powerful.

If a child receives a bionic hand early on and learns to use it while their brain is still forming basic motor skills, they often master control more easily. Their brain simply includes the bionic hand in its body map from the beginning.

At Robobionics, we love working with young users. We design training plans that are playful, encouraging, and age-appropriate. We involve families, schools, and therapists so that every child gets the support they need to thrive.

These young users inspire us every day. They adapt fast, try fearlessly, and remind us that the future is bright.

A Brighter Future for Bionic Control

What’s Coming Next

We’re only at the beginning of what’s possible. As we learn more about the brain, as technology gets smarter, and as our understanding of neuroplasticity deepens, the potential for bionic control will only grow.

We’re working on even better feedback systems, more precise sensors, and smarter training tools. Our goal is to make the connection between brain and bionic hand feel as natural as possible.

And we’ll keep doing what we do best — building technology that’s affordable, reliable, and made with real people in mind.

Because bionic hands aren’t about replacing what was lost. They’re about unlocking what’s still possible.

What You Can Do Right Now

Starting Your Own Journey

If you or someone you care about is living with limb difference, know this — it’s never too late to start. Whether you lost your hand last month or years ago, your brain still has the power to change, to grow, and to learn.

You don’t have to figure it all out today. Just take the first step. That could mean booking a demo, talking to someone who uses a bionic hand, or even watching a few videos of Grippy™ in action. Let your brain start imagining the possibility.

At Robobionics, we’re here to help you through each step. From fitting to training to support, we make sure the journey is smooth. Because your journey is personal — and it deserves to be treated with care, dignity, and hope.

How to Make Neuroplasticity Work for You

Simple Tips That Make a Big Difference

  1. Practice Every Day – Even just 10 minutes can help. Repetition is what builds those brain pathways.
  2. Focus on Small Wins – Celebrate progress, no matter how small. It motivates your brain to keep going.
  3. Use Feedback – With tools like Sense of Touch™, learn to feel again. Your brain will quickly adapt to use that information.
  4. Stay Positive – Your mindset matters. Believe in your ability to learn, and your brain will follow.
  5. Ask for Help – Whether it’s from a trainer, family member, or our support team, having someone on your side makes all the difference.

These steps aren’t complicated. But they’re powerful. And they’re yours to use.

Why Grippy™ Is Designed for Real Life

More Than Just Innovation

Grippy™ wasn’t built in a lab

Grippy™ wasn’t built in a lab, far away from the people who need it. It was designed here in India, with real users, real families, and real stories in mind.

We made it affordable, so more people could access advanced bionics. We made it durable, so it could stand up to daily life. And we made it personal, so every user could feel like it was built just for them.

This matters because it means the technology isn’t working despite your brain — it’s working with your brain.

That’s the future. And it’s already here.

You Are the Future of Bionics

One Life at a Time

When people think of bionics, they often imagine robots or science fiction. But the truth is far more human. It’s about a parent lifting their child. A student writing again. A chef chopping vegetables. A daughter holding her mother’s hand.

It’s about you — your courage, your growth, and your power.

Neuroplasticity may sound like a big word, but at its heart, it’s simple. It’s the brain saying, “I’m still here. I’m still learning. Let’s go.”

So go ahead. Take that step. Book a demo. Try a practice move. Dream a little bigger.

Grippy™ and your brain are ready to meet each other.

Ready to Begin?

Schedule a free demo with us at https://www.robobionics.in/bookdemo/ and take the first step toward a more confident, more independent life.

We’ll be here to guide you — not just with technology, but with heart.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.