Guwahati Prosthetics Guide: Northeast Access, Flights, and Stay

Guwahati Prosthetics Guide: Northeast Access, Flights, and Stay

If you’re looking for prosthetic care in the Northeast, Guwahati is one of the best places to begin.

From first consultations to fittings, rehab, and support—this city is opening new doors for people living with limb differences. Whether you’re coming from Assam or another Northeastern state, this guide will walk you through the whole journey.

We’ll cover how to reach Guwahati easily, where to stay during treatment, and what kinds of prosthetics you’ll find here. You’ll also learn how after-care works and how to make the most of your trip.

Let’s start with why Guwahati is becoming the go-to destination for prosthetics in the Northeast.

Why Guwahati Is Emerging as a Prosthetic Hub in the Northeast

A Central Location for the Region

Guwahati is the heart of the Northeast

Guwahati is the heart of the Northeast.

It connects all the states around it—Meghalaya, Nagaland, Manipur, Arunachal Pradesh, Mizoram, Tripura, and Sikkim. If you’re living in any of these states, Guwahati is often the closest big city where advanced medical care is available.

This makes it a natural choice for prosthetic users looking for quality service without traveling too far.

A City with Better Medical Infrastructure

Over the years, Guwahati has built a strong network of hospitals, rehab centers, and diagnostics labs.

You’ll find both government and private hospitals here, many of which are now offering specialized prosthetic care. Some even have in-house orthotic and prosthetic departments.

This means you can do everything in one place—from getting an assessment to being fitted and trained.

Lower Costs Compared to Bigger Cities

One big reason people choose Guwahati is affordability.

Compared to cities like Delhi, Bangalore, or Mumbai, everything in Guwahati is easier on the pocket—whether it’s the cost of the limb, the hospital stay, or even hotel accommodation for your family.

You can get the same level of care and technology, but without the heavy travel and extra expenses.

Types of Prosthetic Limbs Available in Guwahati

Body-Powered or Mechanical Limbs

These are some of the most commonly used limbs in the region.

They are simple, durable, and don’t need electricity or batteries. You control them using body movement—like your shoulder or upper arm.

They work well for those looking for budget-friendly options or living in areas where charging a bionic limb is difficult.

Myoelectric or Bionic Limbs

Myoelectric limbs like Grippy™ are now becoming available in Guwahati too.

These advanced limbs read your muscle signals and let you control the hand with your natural movements. Some models even give you feedback so you know how much pressure you’re applying.

They’re great for people who want more natural control or need to do fine work like writing, using tools, or typing.

Cosmetic or Passive Limbs

Not all users need movement. Some just want a limb that looks natural, especially in public or professional settings.

Cosmetic limbs are shaped and painted to look like a real hand or leg. They don’t move but help with self-image and confidence.

Guwahati clinics offer custom cosmetic limbs made for weddings, school, or social settings.

Prosthetics for Children

Children need different care.

Their limbs grow fast, so prosthetics need to be updated regularly. The material has to be soft, light, and safe for play.

Some hospitals in Guwahati now offer pediatric prosthetic services, making it easier for families in the region to get care close to home.

Getting Started with a Prosthetic in Guwahati

Your First Visit and Consultation

Your journey starts with a detailed medical check-up.

Your journey starts with a detailed medical check-up.

A doctor or prosthetist will examine your limb, check muscle strength, and understand your daily lifestyle. Based on that, they’ll guide you toward the best type of prosthetic.

This first meeting sets the tone for everything. So don’t rush it—ask all the questions you have.

Choosing the Right Type of Limb

After your assessment, you’ll be shown options.

This might include trying out demo limbs, watching others use them, or even testing how your muscles respond to sensors. Clinics that offer Grippy™ can give you a free video or in-person demo.

Each limb has its own strengths. The team will help you pick what suits your life, not just your body.

The Fitting Process

Once you decide, the clinic will create a custom socket for you.

This socket must fit your limb perfectly. Some clinics now use 3D scanning, which means faster and more accurate results.

You may have a few trial fittings over a few days. That’s normal. The goal is to make the socket feel comfortable and secure for everyday use.

Learning to Use the Limb

Wearing the limb is only the beginning.

You’ll be trained on how to wear it, remove it, clean it, and use it for daily activities. Tasks like holding a spoon, buttoning a shirt, or tying shoelaces may seem hard at first—but they get easier every day.

With the right guidance and effort, the limb becomes part of you.

How to Reach Guwahati for Prosthetic Treatment

Well-Connected Flights and Railways

Guwahati is one of the most accessible cities in the Northeast.

Lokpriya Gopinath Bordoloi International Airport has direct flights from Delhi, Kolkata, Mumbai, Bangalore, Chennai, and many smaller cities. Flights are frequent and fairly affordable, especially if booked in advance.

If you’re coming by train, Guwahati Railway Station is a major hub. It connects to almost every part of India through long-distance express and superfast trains.

For people in nearby states like Meghalaya, Nagaland, or Arunachal Pradesh, Guwahati is usually the nearest rail or air link.

Affordable Bus and Road Travel

For short-distance travel, buses and shared taxis are common.

Assam State Transport (ASTC) runs buses from nearby towns. Private buses also connect Guwahati to places like Shillong, Tezpur, Silchar, and Dibrugarh.

Roads have improved in recent years, so travel is smoother now. If you’re traveling with a family member or a caregiver, road travel may be more comfortable and flexible.

Local Transport Within the City

Once you’re in Guwahati, getting around is simple.

Auto-rickshaws, taxis, and app-based services like Ola and Uber are available across the city. They’re affordable and reliable.

If you’re visiting hospitals or prosthetic clinics regularly, ask your stay provider if they can help arrange transport. Some clinics also offer pick-up and drop-off services during the rehab period.

Where to Stay During Your Treatment in Guwahati

Guest Houses and Budget Hotels

Guwahati has many places to stay for patients and their families.

Guwahati has many places to stay for patients and their families.

Near hospitals like GNRC, Gauhati Medical College, and Hayat Hospital, you’ll find guest houses that are safe and clean. These are usually run by locals and offer food, water, and laundry at low rates.

If you’re planning to stay for more than a week, ask for long-stay discounts. Many hosts are happy to help if they know you’re here for medical reasons.

Service Apartments for Longer Stay

If you’re coming from far and need to stay for a few weeks, consider a service apartment.

These come with a small kitchen, so you can cook your own meals. They usually have Wi-Fi, beds, chairs, and an elevator—which is useful if you have mobility issues.

Some apartments are located close to major hospitals and clinics. A few even offer wheelchair access and in-room dining services.

What to Look for in a Stay

Choose a place that is close to your clinic or hospital.

This saves travel time and energy, especially during daily visits. Look for clean bathrooms, quiet surroundings, and helpful staff.

If you’re bringing your child or an elderly person for prosthetic care, check if the place has 24-hour support, lifts, and room service.

Comfort and peace are very important when recovering or adjusting to a new limb.

After-Care Services in Guwahati

Cleaning and Maintenance Support

Prosthetics need regular care to last long.

In Guwahati, many private clinics now offer scheduled checkups. These include cleaning, replacing parts, and checking socket fit.

If you’re using a myoelectric hand like Grippy™, the clinic will also guide you on battery care, sensor cleaning, and grip settings.

This keeps your limb working smoothly and prevents problems later on.

Repairs and Emergency Help

If something breaks or doesn’t feel right, don’t panic.

Call your clinic. Most centers in Guwahati can fix mechanical issues quickly. If the issue is bigger—like a battery or motor problem—they’ll guide you on the next steps.

RoboBionics also offers phone and video support for Grippy™ users. You don’t have to travel for every issue—we try to solve as much as possible from a distance.

Adjustments and Socket Refitting

As your body changes, your prosthetic might need a few tweaks.

Maybe you’ve gained or lost weight, or the socket feels loose after a few months. These are common and nothing to worry about.

Clinics usually offer socket refits every 6 to 12 months, especially for active users. A good fit means more comfort and less skin trouble.

Emotional and Physical Rehab After Fitting

Getting Back to Normal Life

The first few weeks after getting a prosthetic are all about learning and adjusting.

You might feel tired or unsure. That’s okay. Rehab isn’t just about the body—it’s about your whole self.

In Guwahati, you’ll find trained physiotherapists and occupational therapists who help you learn how to move, grip, and do everyday things again.

Small wins—like holding a glass or typing a message—will build your confidence quickly.

Staying Motivated Through the Process

Recovery takes time. Some days will feel slow. But every step counts.

Set small goals for yourself. Maybe it’s walking across the room, lifting a bottle, or brushing your hair. Every goal you meet is a reminder of how far you’ve come.

Your therapist will guide you, but the real work happens when you practice every day. Stay committed, and you’ll see progress sooner than you think.

Family and Peer Support

You’re not in this alone.

Family support matters a lot during this time. A kind word, a helping hand, or even just someone to talk to can make hard days easier.

Some hospitals and NGOs in Guwahati also connect users with peer mentors—people who have been through the same journey.

Talking to someone who understands your fears and hopes can help more than medicine sometimes.

Building a Strong Prosthetic Support Ecosystem in Guwahati

Opportunities for Clinics and Hospitals in the Northeast

The demand for prosthetics in the Northeast is rising

The demand for prosthetics in the Northeast is rising—but the supply of trained services is still catching up.

For clinics, physiotherapy centers, and hospitals in Guwahati, this opens a unique opportunity. By setting up prosthetic units or partnering with manufacturers like RoboBionics, they can serve an underserved population while building a strong value-based practice.

Many hospitals already have rehabilitation departments. Adding prosthetic services doesn’t always mean heavy investment—it can start with simple things like trained staff, demo fittings, and regular follow-up support.

These small steps can not only change lives but also create long-term patient trust and loyalty.

Becoming a Regional Referral Center

Guwahati sits in a strategic position as the gateway to the Northeast.

Clinics that establish themselves as trusted prosthetic centers can attract patients not just from Assam, but from Arunachal, Nagaland, Manipur, and even Bhutan and Bangladesh.

This makes it ideal for setting up referral systems with smaller towns. If you run a clinic or NGO in a rural area, consider partnering with a Guwahati-based center. You can refer patients for advanced fittings, while handling their rehab and check-ups locally.

This win-win model allows both centers to grow while providing the best care to the user.

Actionable Advice: Hosting Community Awareness Camps

One of the most powerful ways to reach new users is through awareness.

People often delay prosthetic care because they don’t know it exists—or think it’s too expensive or painful. Hosting small, community-based awareness camps can change that.

Clinics and hospitals in Guwahati can organize monthly camps in collaboration with local bodies, NGOs, or Rotary groups. These camps can:

  • Offer free consultations or basic assessments
  • Demonstrate different types of limbs including bionic ones
  • Explain the fitting and after-care process in simple language
  • Help people understand cost, funding, or EMI options

Even a small camp can reach 50–100 people who may not otherwise seek help. It also positions your clinic as a trusted, community-focused provider.

Collaborating with Physiotherapy and Ortho Clinics

Most prosthetic users need regular physiotherapy. But many therapy centers don’t offer prosthetic fittings—and many prosthetic providers don’t offer in-house therapy.

This is where collaboration can make a difference.

If you run a physiotherapy or orthopedic clinic in Guwahati, consider partnering with a prosthetic provider like RoboBionics. When a patient gets a limb fitted, you become the go-to center for their rehab. And when your patients need a prosthetic, you can refer them to a trusted fitting partner.

This network approach not only improves care but keeps revenue and referrals flowing within local healthcare providers.

Digital Education for Remote Patients

Northeast India is filled with remote areas where people don’t have access to prosthetic education.

One powerful tool is video.

Clinics and prosthetic experts in Guwahati can create short, simple videos explaining what prosthetics are, how they work, and what recovery looks like. These can be shared on WhatsApp, YouTube, or even shown at rural PHCs (Primary Health Centres).

Make sure the videos:

  • Use local languages and subtitles
  • Feature real users from the region
  • Focus on positivity, simplicity, and hope

This digital content can become your best outreach tool. It builds trust before people even visit your clinic.

Tapping Into Government Schemes and NGO Support

There are many government schemes and CSR-backed programs that support people with disabilities, but most people don’t know about them.

If you’re a healthcare provider in Guwahati, take the time to understand:

  • ADIP Scheme (by the Ministry of Social Justice and Empowerment)
  • District Disability Rehabilitation Centres (DDRC)
  • State welfare boards for persons with disabilities

Patients who qualify for these schemes can get financial aid for their prosthetics. Clinics that help users apply or guide them through the paperwork stand out from others. This builds a reputation for care, not just commerce.

Also, partnering with local NGOs can help you reach more families, especially in tribal and remote regions. NGOs often act as trusted messengers in places where city hospitals may seem unreachable or intimidating.

Preparing for the Future: Training the Next Generation

The future of prosthetics in the Northeast depends on skilled people.

Guwahati’s medical colleges, tech institutes, and rehab centers can start short-term training programs in prosthetics and orthotics. Even certificate courses or internships with existing providers can help.

Encouraging local youth to take up this field ensures that care grows from within the region—not just from outside.

It also helps patients feel more comfortable when their provider speaks their language, understands their culture, and shares their community background.

The Role of Grippy™ in Guwahati’s Prosthetic Landscape

World-Class Technology, Made for India

Grippy™ is a smart, battery-powered bionic

Grippy™ is a smart, battery-powered bionic hand developed by RoboBionics for people with below-elbow amputations. It uses your own muscle signals to move, grip, and release—making everyday actions feel natural again.

Unlike imported options that cost over ₹10 lakh, Grippy™ is made in India and priced between ₹2.15 to ₹3 lakh. That’s a huge difference, especially for families in the Northeast looking for quality care without the burden of high costs.

In Guwahati, clinics are starting to work closely with RoboBionics to offer Grippy™ fittings, servicing, and support—so users can get advanced prosthetics without leaving their home state.

Sense of Touch™: A Game-Changer

What makes Grippy™ different is its Sense of Touch™ technology.

This gives users tactile feedback—so they can feel how hard they’re gripping something. That way, you can pick up a glass without breaking it, or hold your phone without dropping it.

This kind of feedback helps users regain control and confidence much faster. It’s like training your brain to trust your new limb, step by step.

Training and Support in Guwahati

Grippy™ isn’t just about the product—it’s about the experience.

We offer one-on-one support during and after fitting. In Guwahati, we’re expanding our network of partner clinics, so you can get trained close to home.

You also get video tutorials, on-call support, and easy servicing options. That means fewer trips and more peace of mind.

If you want to see how it works, you can book a free demo here: https://www.robobionics.in/bookdemo

Stories That Inspire

We’ve seen users from Assam and nearby states get back to work, drive again, go to college, and even play sports after using Grippy™.

One young man from Tezpur told us he never thought he could write again. After just two weeks of training, he was taking notes in class without any help. Another user from Meghalaya, a mother of two, said she finally felt like herself again—able to cook, clean, and care for her family.

These aren’t just success stories. They’re proof that with the right technology and support, life can become full again.

Final Thoughts: A New Chapter, A New You

Living with limb loss can feel overwhelming. But it doesn't have to stop your life.

Living with limb loss can feel overwhelming. But it doesn’t have to stop your life.

With cities like Guwahati becoming centers for affordable, reliable prosthetic care, you now have more options than ever before. Whether you’re from Assam, Arunachal, Manipur, or any other Northeastern state—help is closer than you think.

You deserve a limb that fits well, works smoothly, and helps you live without fear or limits. You deserve a team that listens, supports, and walks beside you through the journey.

At RoboBionics, that’s what we’re here for.

We don’t just build bionic hands. We help people rebuild their lives—with care, dignity, and innovation.

If you’re ready to take the next step, or even just want to explore your options, we’re here to guide you.

Book your free demo today at https://www.robobionics.in/bookdemo

Let’s begin this journey together—with hope, strength, and a Grippy™ hand to help you move forward.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.