Chandigarh–Mohali Prosthetics: Where to Get Fitted and Repaired Fast

Chandigarh–Mohali Prosthetics: Where to Get Fitted and Repaired Fast

When someone loses a limb, the first few weeks feel confusing. Simple things become hard. You may wonder where to turn, who to trust, and how long recovery will take.

But in cities like Chandigarh and Mohali, getting fitted with the right prosthetic—and getting fast help when something goes wrong—is now easier than ever.

This guide is your clear, step-by-step look at where to go, what to expect, and how to get the best care for prosthetic fittings and repairs in the Chandigarh–Mohali region.

Let’s begin.

Getting Fitted for a Prosthetic in Chandigarh–Mohali

Why a Proper Fit Changes Everything

A prosthetic that fits well can change your life.

A prosthetic that fits well can change your life. It helps you move better, feel more comfortable, and get back to doing the things you love.

But when the fit is off—when it’s too loose, too tight, or just uncomfortable—everyday life becomes a struggle.

That’s why your first fitting is one of the most important steps in your journey.

In Chandigarh and Mohali, there are now several modern centers where you can get a proper, personalized fit.

What Happens During a Fitting

When you walk into a clinic, the process usually starts with a conversation. The prosthetist wants to know how you lost your limb, what your day-to-day life looks like, and what kind of help you’re looking for.

Then they’ll take a close look at your residual limb. They check skin condition, sensitivity, bone structure, and muscle signals—especially if you’re considering a myoelectric device like the Grippy™ Bionic Hand.

Next comes measurement. Some clinics still use plaster molds to shape the socket. But newer centers in Chandigarh use 3D scanning for higher accuracy. It’s faster, cleaner, and more precise.

This socket is the part that connects your limb to the prosthetic. If this part isn’t done right, nothing else will feel right.

Once your socket is made, you’ll get a test fit. You wear it, walk or move with it, and give feedback. Adjustments are made based on how it feels in real life.

Only after this trial does the clinic move forward with the final device.

Choosing the Right Type of Prosthetic

In Chandigarh–Mohali, you’ll find many types of prosthetics. Some are simple, while others are advanced.

If you’ve lost a leg, you may get a below-knee or above-knee prosthetic. If it’s a hand or arm, your options may include mechanical, cosmetic, or bionic limbs.

Cosmetic limbs are made to look natural. They don’t move but help with appearance.

Mechanical limbs use body power, like cables or straps. These are more functional but less advanced.

Then there are bionic limbs like Grippy™. These respond to your muscle signals and let you open and close your hand naturally. Some even let you change grip styles.

A trained prosthetist will help you choose the best fit for your lifestyle and budget.

Clinics That Focus on Fast and Accurate Fittings

In Chandigarh and Mohali, speed and accuracy matter. The best clinics now offer quick turnaround without cutting corners.

Some centers finish the entire process—from consultation to delivery—in under two weeks. Others offer express services for people who travel from nearby towns like Panchkula, Zirakpur, or Kharar.

Robobionics partners with select clinics that meet strict standards for care, precision, and follow-up support.

These clinics offer trial fittings, clear pricing, and aftercare, so you’re never left confused or waiting.

If you want to try a bionic hand like Grippy™, these clinics are trained to help you test it first—before you commit.

You can book a demo anytime here:
https://www.robobionics.in/bookdemo

What to Ask Before You Get Fitted

Before choosing a clinic, ask a few questions to make sure you’re in the right hands:

Do you have experience with my type of limb loss?

Can I try the prosthetic before I pay?

What kind of training will I get after fitting?

What happens if the fit doesn’t feel right later?

Will you help me with repairs and follow-ups?

These questions will help you choose a place that supports you from start to finish.

How Long Does the Fitting Process Take?

On average, it takes about 7 to 15 days to complete the full process—from your first visit to receiving your final prosthetic.

The time depends on the type of device, your limb’s condition, and how many adjustments are needed.

If you need a fast service, some clinics offer a 3-to-5-day option with a focused team working on just your case.

Keep in mind, though, that a little extra time spent now can save you months of pain or repairs later.

Getting Your Prosthetic Repaired Fast in Chandigarh–Mohali

Why Repairs Matter More Than You Think

A prosthetic isn’t just a tool. It becomes part of your body.

A prosthetic isn’t just a tool. It becomes part of your body. You rely on it to walk, cook, drive, write, and hug the people you love.

So when it breaks—or even when it feels slightly off—it can throw your whole life out of balance.

That’s why fast, reliable repair services are just as important as the initial fitting.

In Chandigarh and Mohali, repair support for prosthetics has improved a lot in recent years. But not all clinics or technicians offer the same level of service.

Knowing where to go, what to expect, and how to act quickly can make a huge difference.

Common Reasons You Might Need a Repair

Prosthetic limbs—especially bionic ones—are made of many small parts. Over time, some of these parts may wear out or need realignment.

If you’re using a mechanical limb, you might face issues like a loose joint, a broken strap, or a worn-out socket.

For bionic devices, common problems include weak battery life, slow motor response, or faulty sensors.

Some users notice sudden discomfort, rubbing, or clicking sounds. Others feel their limb is harder to control than before.

It’s easy to ignore these signs, but it’s better to act early. Small problems can turn into big ones if left unchecked.

How Fast Repairs Work in Chandigarh and Mohali

Many users worry that repairs will take weeks, especially for advanced limbs. But in most cases, the solution is quicker than you expect.

For simple repairs like screw tightening, socket adjustment, or strap replacement, most clinics can fix things the same day.

More complex issues—like motor replacement in a bionic hand or socket remolding—may take two to three days. If parts need to be ordered, it could take a bit longer.

That’s why it helps to go to a center that has spare parts in stock and trained technicians on-site.

Some clinics in Chandigarh now keep full-service labs in-house. That means you don’t have to send your prosthetic elsewhere and wait for weeks.

Robobionics-certified clinics follow this model. They’re equipped to handle common Grippy™ issues quickly—whether it’s a touch sensor replacement, grip recalibration, or full socket remake.

And in case of urgent needs, they even offer pickup and drop-off services.

What to Expect When You Bring in a Damaged Prosthetic

When you walk in for a repair, the clinic team will first examine the prosthetic thoroughly.

They’ll check the joint movement, connection points, battery strength (if it’s a bionic device), and how well the socket fits.

Next, they’ll listen to your feedback—what feels wrong, when it started, and how it’s affecting your daily life.

You’ll usually get a repair quote on the spot. For minor fixes, they might not charge anything—especially if the device is under warranty.

In the case of bionic hands, the clinic may also run a signal test to make sure your muscle control is working fine. If there’s a drop in response, the issue could be with the sensors rather than the hand itself.

Whatever the cause, clear communication makes the repair process smoother.

Keeping Spare Parts Available

A big challenge in prosthetic repairs across India has been spare part delays. Many imported limbs take weeks or months to service because the parts come from overseas.

But Robobionics solved this by making over 90% of Grippy’s components in India. That means quicker part access, cheaper replacements, and zero customs delays.

Our Chandigarh–Mohali partners carry all essential spares—grip pads, sensors, motors, straps, batteries—so users aren’t left waiting.

Even better, trained technicians on-site mean you don’t have to mail the device away or sit without it for long.

Some repairs can even be completed while you have tea in the waiting room.

Emergency Support for Working Professionals and Students

When a prosthetic stops working, life doesn’t stop. You still have a job to go to, classes to attend, chores to handle.

We understand how stressful that can be—especially for working users or students who depend on their limb every day.

That’s why some of our partner clinics in Chandigarh offer express repair windows. These are same-day or 24-hour repair slots for urgent cases.

You can call ahead, explain your issue, and book a repair slot that fits your schedule.

And if you can’t come in, mobile service teams can sometimes visit your home or workplace for quick fixes.

Tips to Avoid Common Repairs

While repairs are normal over time, there are a few things you can do to reduce how often you need them.

Clean your prosthetic every day—especially the socket and straps. Sweat and dust can affect grip and cause discomfort.

Charge your bionic device fully every night. This keeps the motor running smoothly and avoids sudden shutdowns.

Avoid using your prosthetic in water or in heavy dust unless it’s designed for those conditions. If you’re not sure, ask your prosthetist.

And always go for a check-up if something feels even slightly off. Early care is always easier and cheaper than major repairs.

How Much Do Repairs Cost?

The cost depends on the type of prosthetic and the kind of issue. For basic mechanical limbs, minor repairs might cost between ₹500 and ₹2,000.

For bionic limbs, part replacements could cost ₹2,000 to ₹10,000 or more, depending on whether it’s a sensor, motor, or full socket redo.

That said, many issues are covered under warranty—especially if your limb is less than a year old.

Robobionics offers a standard warranty on Grippy™ and extended coverage through service plans. We also help users plan maintenance so they don’t face sudden repair shocks.

Choosing the Right Prosthetic Center in Chandigarh–Mohali

Why Choosing the Right Center Matters

Getting a prosthetic isn’t a one-time visit.

Getting a prosthetic isn’t a one-time visit. It’s a journey—one that starts with fitting but continues with training, adjustments, repairs, and emotional support.

That’s why choosing the right clinic is so important. You’re not just picking a product—you’re choosing a team that will stand beside you.

In Chandigarh–Mohali, there are several clinics that offer prosthetic services. But not all clinics are the same. Some have great tools but poor follow-up. Others are kind and helpful but lack the technology for modern devices.

So how do you choose? Start by asking the right questions.

What to Look for in a Good Clinic

A reliable prosthetic center will always begin with a detailed consultation. They won’t rush you or push you into buying something quickly.

They’ll listen carefully, ask about your lifestyle, and explain your options clearly—whether it’s a basic mechanical limb or a bionic device like Grippy™.

You should feel respected, informed, and supported from the first meeting itself.

A good clinic will have trained prosthetists, certified technicians, and access to advanced tools like 3D scanning or EMG testing (used for myoelectric limbs).

They’ll also have a dedicated space for rehab or training. Because learning to use your prosthetic is just as important as getting it fitted right.

Checking for Certifications and Experience

Always ask about the clinic’s background. Are they certified by any medical board or prosthetic association? Do they have experience with your specific type of limb loss—upper or lower, above or below the joint?

Some centers in Chandigarh–Mohali specialize only in leg prosthetics. Others focus on children. Make sure your needs match their experience.

Also, look for real-world results. Ask if they have past users who are open to sharing their experience. It helps to hear from someone who’s already been through the process.

Robobionics works only with selected partner clinics that meet strict care standards. These clinics go through training and offer access to Grippy™ and other Robobionics products, along with proper fitting and repair protocols.

Don’t Forget Aftercare and Support

Too many users get a prosthetic, go home—and then feel completely lost.

A good clinic will not let that happen. They’ll check in with you regularly, invite you for adjustments, and guide you through daily use challenges.

They’ll offer phone or video support when needed and keep your records up to date. If something breaks, they’ll help you fix it quickly.

Some of the best clinics in Chandigarh–Mohali even offer group support sessions or connect new users with experienced ones for peer guidance.

That kind of emotional and practical support makes a big difference in how well you adapt.

Location and Accessibility

Think about how easy it is to reach the clinic. Is it close to home? Can you visit easily by car, bike, or public transport?

Prosthetic fittings often need multiple visits, especially in the beginning. If the clinic is far, or hard to reach, it might become a burden.

Also, ask if the clinic offers mobile support or home visits. Some Robobionics partners in Mohali now offer at-home trials and doorstep repairs—especially for seniors or users with mobility challenges.

That kind of convenience can be a game-changer.

What to Avoid

Not all clinics offer the same quality of care. Be cautious if:

The clinic doesn’t explain your options clearly

They demand full payment before trial

They avoid giving you a written quote

There’s no follow-up system or contact person

The staff seems rushed or uninterested in your story

A clinic that doesn’t listen won’t serve you well—no matter how modern their equipment looks.

Trust your gut. If something feels off, it probably is.

How Robobionics Is Helping Users in Chandigarh–Mohali and Beyond

Designed for India, Built for You

Robobionics began with one simple idea

Robobionics began with one simple idea—high-quality prosthetics should not be a luxury. Everyone, no matter their background or income, deserves a chance to live fully after limb loss.

That’s why we created Grippy™, a lightweight, sensor-driven bionic hand that works using your body’s natural muscle signals. It’s smart, responsive, and made with Indian users in mind.

The Grippy™ system is durable enough for daily life in Indian cities and towns, light enough for kids and seniors, and responsive enough to handle tasks like writing, cooking, using a phone, or even playing a musical instrument.

More importantly, it’s priced affordably—starting at ₹2.15 lakh—compared to imported bionic limbs that often cost ₹10 lakh or more.

Over 90% of the Grippy™ is made in India. That means fast service, easy access to spare parts, and the kind of customization that global brands simply can’t offer here.

Local Partnerships That Make Life Easier

In Chandigarh–Mohali, Robobionics partners with certified, trusted clinics that understand the importance of good care.

These clinics have been trained to fit, calibrate, and support Grippy™ devices properly. They use best-in-class equipment, follow clean and safe processes, and take the time to explain everything in plain language.

Whether you’re a student in Sector 15, a retired army officer in Zirakpur, or a teacher in Kharar—our partners are never too far. And they’re ready to walk the journey with you, from consultation to first grip and beyond.

We also support mobile fitment units, home demo visits, and video consultations for users who can’t travel easily. Our goal is to remove every barrier—physical, financial, or emotional.

Payment Help That Actually Helps

Let’s be honest. Most people can’t afford to pay a few lakh rupees in one go. And that’s okay.

That’s why Robobionics offers flexible EMI plans through our partner clinics. With proper documents, you can get started with a small down payment and manageable monthly installments.

We also guide users through insurance paperwork, reimbursement processes, and NGO support options if available.

We’ve even worked with CSR teams and donors to sponsor prosthetics for people who couldn’t afford them otherwise. Because we believe money should never stop someone from living again.

And once you’re part of the Robobionics community, we continue to support you—whether it’s with repairs, upgrades, or just checking in to see how you’re doing.

Real People, Real Results

In Chandigarh, we’ve seen lives transformed. A 19-year-old engineering student who lost his hand in a bus accident now types on a laptop using Grippy™. A grandmother who hadn’t cooked in three years is back in the kitchen, making aloo parathas with confidence.

A schoolteacher in Mohali now holds chalk and writes on the board—something she thought she’d never do again.

These aren’t dramatic, made-up stories. These are everyday people—just like you—who found their strength again with a little help, the right technology, and a team that truly cared.

Robobionics didn’t just sell them a hand. We gave them back their independence.

How You Can Get Started Today

If you’ve read this far, you’re probably ready to take a step. Maybe it’s for yourself, maybe it’s for someone you love. Either way, know this—you don’t need to do it alone.

We’re here to answer every question, calm every doubt, and guide you at every step.

You don’t need to understand how bionic hands work. You don’t need to know what parts go inside. You just need to show up. Let us handle the rest.

You can book a free consultation or product demo with us here:
https://www.robobionics.in/bookdemo

One of our experts will connect with you, help you choose the right clinic nearby, and plan everything at your pace.

No pressure. No sales talk. Just a conversation with someone who genuinely wants to help.

Final Words of Hope

Losing a limb doesn’t mean losing your place in the world.

Losing a limb doesn’t mean losing your place in the world. It just means finding a new way to move through it.

With the right prosthetic, the right clinic, and the right support, you can write again, cook again, play again, and smile again—not just for others, but for yourself.

At Robobionics, we’ve seen thousands of users rediscover what they thought they had lost forever.

You can be next.

Book your free demo or consultation today:
https://www.robobionics.in/bookdemo

We’re here to help you take your next step—literally and emotionally—with care, dignity, and innovation that puts you first.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.