AMPnoPRO & AMP Scores: How Physicians Use Them Pre- and Post-Fit

AMPnoPRO & AMP Scores: How Physicians Use Them Pre- and Post-Fit

The AMPnoPRO and AMP scores help physicians understand how ready a person is for a prosthetic limb and how well they are adapting to it after fitting. These scores break movement into small, clear steps. Each step shows how strong the person is, how steady they feel, and how confident they are using their body. For amputees, these scores give a simple picture of their journey from early recovery to long-term independence.

For physicians, the scores act like a roadmap. Before the user gets a prosthetic limb, the AMPnoPRO score shows what the body can do without one. After fitting, the AMP score shows how much the prosthetic helps, where the user struggles, and what kind of support they need next. The scores guide decisions about training, component choices, and safety.

This article explains how these scores work and how clinicians can use them in a practical, human way. It explores what the numbers mean, how to interpret them, and how to use them to shape better rehab plans before and after prosthetic fitting.

Understanding the AMPnoPRO and AMP Tools

What the AMPnoPRO Measures

The AMPnoPRO score measures how well a

The AMPnoPRO score measures how well a person moves without a prosthetic limb.
It looks at simple tasks like standing, reaching, hopping, and balancing.
These small actions show how ready the user is for a prosthesis and what kind of support they will need.

The score helps physicians understand the person’s natural strength.
If someone struggles without a prosthesis, they may need extra training before fitting.
This prevents injuries and gives the user a safer starting point.

The AMPnoPRO also shows the person’s confidence level.
Even before fitting, fear or hesitation can slow movement.
These emotional signs guide early therapy and education.

What the AMP Measures After Fitting

The AMP score measures movement once the user begins using a prosthetic limb.
It looks at how well they stand, walk, balance, and move with the device on.

This score helps physicians see how much support the prosthesis provides.
If the user moves well with the limb, it shows a good fit and strong potential.
If their score remains low, something in the setup may need attention.

The AMP also reveals how confidently the user relies on their prosthesis.
If they trust the device, their movements become smoother and faster.
If they doubt it, they may hesitate or compensate, slowing progress.

Why These Scores Matter in Real Life

These scores help physicians make better decisions for the user’s safety.
They show how ready the user is for walking, stairs, uneven surfaces, or community activity.

Doctors also use these scores to guide therapy.
They show which muscles need work, which movements feel unsafe, and which daily tasks need more practice.

The scores also help the user understand their own progress.
Seeing improvement builds hope and motivation.
This emotional boost helps users stay engaged in rehab.

How Physicians Use AMPnoPRO Before Prosthetic Fitting

Understanding the User’s Starting Point

Before fitting, every user begins at a different level.
Some people are strong and confident from the start.
Others feel uncertain or weak because surgery, pain, or fear have slowed their recovery.

The AMPnoPRO score helps doctors see where the person stands today.
It shows which movements they can manage and which feel hard.
This creates a clear, honest baseline.

Without this baseline, rehab can feel confusing or overwhelming.
The score makes early planning easier and safer.

Planning Pre-Prosthetic Training

Pre-prosthetic training helps strengthen the body so the user can handle a prosthetic limb.
The AMPnoPRO score highlights exactly which areas need improvement.

If the user struggles with standing, training focuses on hip and core strength.
If balancing feels unsafe, exercises help build stability.
If hopping or pivoting scares them, gentle practice helps reduce fear.

These steps prepare the body for the challenge ahead.
A well-prepared body adapts faster once the prosthesis is fitted.

Deciding the Right Time for Fitting

Fitting a prosthetic limb too early can cause pain, skin issues, or long-term problems.
Fitting too late can slow emotional recovery and reduce motivation.

The AMPnoPRO score helps physicians choose the right moment.
If the user scores high enough, their body is ready for the next step.
If the score remains low, they may benefit from more training first.

This timing protects the user from injury and builds confidence.

Helping the User Set Realistic Expectations

Many amputees worry about what life will look like with a prosthetic limb.
Some expect quick progress, while others fear they will never walk again.

The AMPnoPRO score gives doctors a clear way to explain what to expect.
It shows the user their strengths and their challenges.
It gives them a realistic picture of their potential.

When expectations are clear, the journey feels easier and less stressful.

How Physicians Use AMP Scores After Fitting

Measuring Early Adaptation

Once the prosthesis is fitted

Once the prosthesis is fitted, the AMP score becomes a guide for early progress.
It shows how quickly the user adapts to the limb and how well they manage basic tasks.

A rising score in the early weeks shows growing trust and strength.
A flat or dropping score shows that the user needs extra support.

This early insight helps physicians protect the user from falls or frustration.

Understanding Prosthetic Alignment Needs

Alignment affects every part of movement.
If the foot is tilted too far forward or the knee feels unstable, the user may hesitate.

The AMP score quickly shows alignment problems.
If the user struggles with stepping, turning, or balancing, alignment may be the cause.
Fixing alignment often leads to immediate improvement.

This makes the score a practical tool for prosthetists as well.

Guiding Therapy Sessions

Therapists use AMP scores to design sessions that match the user’s needs.
If the user has trouble with weight shifting, therapy focuses on safe loading.
If the user struggles with balance, training targets trunk control and stable stepping.

The score shows exactly what needs work.
This targeted approach makes rehab faster and more meaningful.

Supporting Safety Planning

Falls are one of the biggest fears for new amputees.
A low AMP score often shows high fall risk.

Doctors use the score to decide when the user can go home, walk independently, or try more complex environments.
This protects the user during vulnerable moments.

Safety planning becomes clear and confident with AMP scores.

Specific Movements Within the AMPnoPRO and AMP Tests

Standing Up and Sitting Down

Standing and sitting are basic, everyday movements.
But for amputees, these tasks can feel overwhelming in early recovery.

The AMP tests show how safely the user performs these actions.
If they push too hard with their arms or lean too much to one side, it signals weakness or fear.

Improving these movements builds independence quickly.
They help shape the user’s comfort at home and in public places.

Balancing in Place

Balance reveals how steady and confident the user feels.
Poor balance often leads to falls or hesitation during walking.

The AMP tests show whether the user can balance without holding onto something.
They also show how long they can stay steady before shifting or wobbling.

Balance training becomes a major part of rehab when these scores are low.

Stepping Forward and Backward

Stepping shows how well the user controls the prosthetic limb.
A smooth step means the limb fits well and the user feels safe.

A hesitant step means fear, weakness, or discomfort.
Backward stepping is especially revealing because it requires strong trust.

These movements help doctors understand the user’s real comfort level.

Walking With or Without Aid

Some users need a cane or walker at first.
Others may be able to walk without support.

The AMP score shows when the user is ready to reduce assistance.
It gives doctors a safe way to guide each step toward independence.

Removing support too early can cause injury.
The score prevents such risks.

AMPnoPRO and AMP as Predictors of Future Movement

Predicting Gait Quality

Gait becomes smoother as strength and confidence grow.
AMP scores reveal whether the user is moving toward stable gait patterns.

A user with a rising score often shows cleaner steps and less compensation.
A low or flat score may show alignment problems or emotional hesitation.

These scores help doctors predict how well the user will walk in the future.

Predicting Activity Level

Higher AMP scores often show that the user will be active in daily life.
Lower scores may show they will move less and avoid physical tasks.

Understanding activity levels helps physicians protect long-term health.
Inactivity can lead to muscle loss, weight gain, and emotional decline.

AMP scores support early interventions that keep users moving.

Predicting Component Needs

AMP scores also guide prosthetic component choices.
If the user scores high, they may need a more active foot or a microprocessor knee.
If they score low, a simpler setup may be safer at first.

This keeps the prosthesis matched to the user’s real needs and goals.

Predicting Return to Work

Workplaces require safe movement, fast reactions, and good balance.
AMP scores help doctors decide when the user is ready to return.

A strong score shows confidence and readiness.
A weak score shows the need for more training.

AMP helps shape a realistic, supportive return-to-work plan.

Using AMPnoPRO to Shape Early Rehabilitation Plans

Understanding Strength Needs

The AMPnoPRO score gives a very clear picture

The AMPnoPRO score gives a very clear picture of the user’s physical strength before they ever touch a prosthetic limb.
It shows how well their hips, core, and remaining leg can support daily movement.
When a person struggles with standing, lifting, or shifting weight, the score makes it easy to see which muscles need immediate attention.

This early insight allows doctors and therapists to design training that prepares the body for the physical demands of wearing a prosthesis.
Instead of guessing, they know exactly where weakness exists.
By strengthening these areas early, the user’s transition into the prosthesis becomes smoother and far less stressful.

For example, if the user cannot maintain balance for a few seconds, the therapist knows they must first build core stability before introducing standing exercises with a prosthetic limb.
Small wins in these early stages create a strong foundation for everything that comes later.

Understanding Pain and Discomfort Patterns

Pain often limits how freely a user moves, even before prosthetic fitting.
If someone takes tiny steps or avoids bearing weight, the AMPnoPRO score helps physicians understand where the discomfort is hidden.

Pain may come from the residual limb, the surgical site, or the muscles that have been underused for months.
By watching how the user performs each AMPnoPRO task, doctors can identify patterns that reveal deeper issues.
For example, a person who avoids leaning forward may be afraid of pressure on the limb; someone who rushes movements may be hiding balance insecurity.

These clues help guide early pain management strategies, stretching routines, and gentle mobility exercises.
When pain is addressed early, the user becomes far more confident when the prosthesis is finally fitted.

Revealing Emotional Readiness

The AMPnoPRO test is also a window into the user’s emotional world.
Many amputees carry fear, sadness, or doubt after surgery.
Even a simple movement, like standing from a chair, can trigger anxiety.

When users hesitate during tasks, hold their breath, or look down constantly, it shows emotional strain.
These moments are just as important as the physical results.
Doctors use these signs to slow the pace, provide reassurance, or bring in counseling support when needed.

Emotional readiness shapes every part of recovery.
A person who feels supported is more willing to try new movements, trust therapists, and stay engaged in rehab.
The AMPnoPRO score helps physicians recognize when encouragement, not just exercise, is required.

Planning Safe Weight-Bearing

The AMPnoPRO score helps determine how safely a user can put weight through their limbs before wearing a prosthetic.
If they are unable to maintain balance or shift weight smoothly, the physician knows that early prosthetic walking will be risky.

Understanding weight-bearing safety also helps prevent falls during early rehabilitation.
If the user leans heavily on furniture or pushes through their arms during tasks, it shows that they do not yet trust their lower body.
Training can then focus on controlled, slow-loading exercises to build confidence and stability.

This careful planning allows the body to adjust before the additional challenge of prosthetic alignment enters the picture.

How AMP Scores Guide Post-Prosthetic Rehabilitation

Identifying Early Wins and Barriers

Once the prosthetic limb is fitted, the AMP score becomes a valuable tool to measure early wins.
It reveals which movements the user can now perform more easily and which ones still feel frightening or painful.

A user may be able to stand more confidently with the prosthesis, but struggle with stepping backward or turning.
These insights help therapists reinforce strengths while targeting weak points.
When users see improvement in their AMP scores, even small ones, their confidence grows naturally.

Barriers become clearer as well.
If the user performs worse with the prosthesis than without it, something is wrong — maybe the socket hurts, the knee feels stiff, or the suspension is too loose.
The AMP test helps reveal these issues without guesswork.

Fine-Tuning Prosthetic Components

Prosthetic components do not work perfectly on the first day.
They need careful adjustment, tuning, and sometimes replacement.
The AMP score shows how well each part supports movement.

If the user struggles with sitting down, the foot may be absorbing too little shock.
If they hesitate during stepping, the knee might be too slow or too quick in its response.
If they wobble during balance tasks, the alignment may be shifting pressure unevenly.

These clues help prosthetists fine-tune the device with precision.
Small adjustments often lead to dramatic improvements in the user’s AMP score.
This feedback loop makes the fitting process far more reliable and user-centered.

Strengthening Trust in the Prosthetic Limb

Many amputees hesitate to trust their prosthetic limb.
They may fear the knee will buckle, the foot will slip, or the socket will pinch.
This fear influences their AMP score more deeply than physical weakness.

As the user practices AMP tasks — such as stepping, reaching, or turning — they slowly realize what the prosthesis can do for them.
Their posture becomes more upright, their steps become more relaxed, and their movements become more natural.

The AMP score tracks this growth in trust.
A rising score shows not just improvement in movement, but a shift in mindset.
Trust is the heart of long-term success with a prosthetic limb.

Guiding Transition to Independent Walking

AMP results help physicians decide when the user is ready to walk independently without constant supervision.
A strong performance across balance and stepping tasks shows they can manage daily activities like moving around their home or walking in public spaces.

The score also helps determine when the user can safely reduce assistive devices.
If they score well with a cane, they may be ready to try walking without one.
If they struggle, keeping the cane prevents dangerous falls.

Gradual progression ensures the user gains confidence without unnecessary risk.

Understanding How AMPnoPRO and AMP Compare

How AMPnoPRO Predicts AMP

The AMPnoPRO score acts like a preview of how the user will perform once fitted with a prosthesis.
If they show strong balance, good strength, and steady movement without a prosthesis, their AMP score later tends to be higher.

On the other hand, users with low AMPnoPRO scores may require extensive rehabilitation before their AMP score begins to rise.
This connection helps doctors set realistic goals and timeframes for recovery.

It also helps the user understand the journey ahead.
When expectations are grounded in data, the process feels less frightening and more hopeful.

How Scores Reveal the Impact of the Prosthesis

Comparing AMPnoPRO and AMP scores shows exactly how much the prosthesis improves the user’s movement.
If the AMP score is far higher than the AMPnoPRO score, the device is supporting the user very well.

If both scores remain low, deeper issues need attention.
Pain, poor alignment, socket discomfort, or emotional fear may be slowing progress.

The comparison gives physicians a clear view of the prosthesis’s true value.
It also helps identify whether the device needs adjustments or upgrades.

How Scores Shape Long-Term Mobility Planning

The AMPnoPRO score shows where the user begins, and the AMP score shows where they are headed.
Together, they guide long-term planning for mobility, independence, and quality of life.

If the user shows steady improvement, physicians may introduce advanced tasks like stair climbing, uneven surfaces, or faster walking.
If progress is slow, the plan may focus more on strength, balance, and emotional reassurance.

These scores help build a long-term roadmap that feels realistic and supportive.

Using AMPnoPRO and AMP for Fall Prevention

Identifying Physical Weakness That Leads to Falls

Falls often occur when the user feels weak in key areas such as the hips, core, or residual limb.
The AMPnoPRO score reveals these weaknesses early, long before prosthetic fitting takes place.

If the user cannot balance on one leg, shift weight smoothly, or maintain upright posture, they are more likely to fall once they begin walking with a prosthesis.
By spotting these weaknesses early, physicians can build a safer training plan.

After fitting, the AMP score shows whether the prosthesis increases or decreases fall risk.
Slow transitions, wobbling, or hesitation during turning movements show high risk.

These signals help doctors intervene quickly before falls occur.

Catching Emotional Patterns That Cause Falls

Fear and stress can cause falls just as easily as weak muscles.
A user who fears falling may freeze during movement or take small, unstable steps.

Both AMPnoPRO and AMP scores capture these emotional signs.
If the user scores low in tasks requiring balance or turning, fear may be the root cause.

Once clinicians see these emotional patterns, they can help through reassurance, gentle exposure, and confidence-building exercises.

Emotional safety is just as important as physical safety.

Planning Safer Home Environments

AMP scores often reveal how safely the user will move at home.
If they struggle with reaching or balance, they may need support bars, non-slip flooring, or better lighting.

Physicians use the scores to guide families on how to make the home safer.
This prevents accidents and allows the user to move more freely.

When home feels safe, confidence naturally grows.

Using AMP Scores for Prosthetic Prescription and Insurance Documentation

Helping Physicians Choose the Right Components

AMP scores help physicians justify

AMP scores help physicians justify the need for advanced prosthetic components.
If the user shows strong potential, a high-activity foot or a microprocessor knee may be appropriate.

If the user requires more basic support, a simpler design may meet their needs.

These decisions become easier when clinicians have clear, measurable evidence from AMP scores.
The score supports the user’s case for the best device possible.

Supporting Insurance Approvals

Many insurance providers require clear documentation showing why a certain prosthetic component is necessary.
AMP scores provide objective evidence.

A higher score may support the need for advanced technology.
A lower score may support the need for therapy or targeted training before upgrading.

When documentation is strong, users receive the components they need without delays.

Communicating With the Full Care Team

AMP results help all members of the care team stay aligned.
Physical therapists, prosthetists, physicians, and family members can all understand the user’s progress through the scores.

This shared understanding improves communication, reduces errors, and builds a unified support system.

The scores become the common language of care.

Long-Term Tracking With AMPnoPRO and AMP

Understanding Recovery Over Months and Years

AMPnoPRO and AMP scores help physicians see how recovery unfolds over long periods.
Early progress is often quick, but long-term progress requires patience and consistency.
By checking scores regularly, doctors can see whether the user is gaining strength, staying stable, or starting to slow down.

These long-term patterns reveal how the body adapts as life changes.
Some users stay active and improve steadily, while others may decline due to age, pain, or reduced physical activity.
Tracking these scores over time helps clinicians adjust goals and support the user through each season of their journey.

Long-term scoring creates a clear, honest picture that guides care with confidence.

Spotting Early Declines Before They Become Problems

A small drop in AMP score may look minor, but it can signal deeper issues.
It may show that the user is moving less at home or avoiding certain tasks because of swelling, discomfort, or fear.
These early clues help physicians intervene before the user loses independence.

Declines may also show when a prosthetic foot or knee is wearing down.
As components age, they offer less support and require more energy to use.
AMP scores help detect these changes long before the user realizes something is wrong.

Early action protects comfort, confidence, and safety.

Tracking Emotional Changes Through Movement

Movement often reveals emotional changes more clearly than words.
A user who was confident before may suddenly appear hesitant in certain tasks.
Their AMP score may drop slightly or remain flat even when strength is improving.

These quiet signs often point to emotional stress, fear of falling, or frustration with daily challenges.
When physicians see these patterns, they can support the user with reassurance, counseling, or simpler goals.

Tracking emotional progress through movement helps build a more compassionate rehab plan.

Supporting Aging Users

As users age, their strength and balance naturally shift.
AMP scores help physicians understand how aging interacts with prosthetic use.
A slow increase in time or reduction in task performance may show that the user needs new training or component upgrades.

These scores help keep aging users active, safe, and confident.
They also provide a clear path for adjusting goals as life circumstances evolve.

The scores become a lifelong guide, not just a short-term tool.

AMPnoPRO and AMP in Collaborative Care

Helping Prosthetists Understand User Needs

Prosthetists rely on AMP scores to see how well the device supports movement.
The score highlights alignment problems, balance issues, and weight-bearing challenges.
This helps prosthetists adjust foot stiffness, knee settings, and socket design with precision.

A higher score after adjustments confirms that the prosthesis is helping as intended.
A flat score shows that more work is needed.

Clear scores create smoother teamwork between the medical and prosthetic teams.

Helping Therapists Personalize Treatment

Physical therapists use AMPnoPRO and AMP scores to tailor each session.
They can see which movements feel safe and which feel risky.
They can also track how quickly the user is mastering new skills.

Therapists use this information to pace the program correctly.
If the user moves quickly through tasks, sessions can become more challenging.
If progress slows, exercises can be simplified until confidence returns.

AMP-guided therapy is more efficient and more encouraging.

Supporting Families With Clear Updates

Families often feel unsure about how to support their loved one after amputation.
AMP scores give them a simple way to understand progress without needing medical knowledge.

When families see the numbers, they feel more confident about how to help.
They can celebrate progress, encourage good habits, and prepare the home environment safely.

This shared understanding reduces stress and strengthens the support network around the user.

Communicating With Insurance and Funding Agencies

AMP scores provide measurable evidence of functional ability.
Insurance providers often require these measures for approving components, therapy sessions, or upgrades.

Clear scores make documentation easier and reduce delays.
They help the care team advocate for the user and ensure they receive the equipment needed for safe mobility.

Objective results build a stronger case than words alone.

Supporting Return-to-Work and Lifestyle Goals

Using Scores to Plan Return-to-Work Timelines

Returning to work requires balance

Returning to work requires balance, endurance, and safe movement.
AMP scores help physicians understand whether the user is ready for these demands.

A high score may show that the user can manage longer days, frequent walking, and tasks requiring quick turning.
A lower score may show the need for more training before returning.

These measured insights help create a realistic plan that protects the user from overexertion or injury.

Supporting Active Lifestyles

Many amputees want to return to hobbies, exercise, or sports.
AMP scores help physicians understand whether the user is ready for higher-level movement.

If the user shows strong balance and confidence, they can safely explore physical activities like cycling, hiking, or dancing.
If the score shows weakness or fear, the plan can introduce gentle conditioning first.

Using scores to guide activity reduces risk and builds confidence.

Helping Users Set Personal Goals

Goal-setting becomes easier when AMPnoPRO and AMP results reveal clear strengths and challenges.
Users may set goals like walking outdoors, climbing stairs, visiting friends, or traveling.

The scores help shape these goals into small, manageable steps.
Each improvement becomes a emotional victory that encourages further progress.

Goals become more meaningful and easier to achieve when they are rooted in clear, measurable progress.

Measuring Readiness for Advanced Components

Higher-level components like energy-return feet or microprocessor knees require a certain level of control.
AMP scores show whether the user is ready to benefit from these technologies.

If the score is rising steadily, advanced components may help unlock greater comfort and freedom.
If the score is low, basic components may be safer until the user builds more stability.

These decisions ensure each person receives the right technology at the right time.

The Role of AMP Scores in Lifelong Prosthetic Health

Planning Annual Check-Ups

AMP scores help physicians plan annual prosthetic reviews.
Over time, limb volume, alignment, and comfort change naturally.
The score reveals when it is time for a new socket or updated components.

When the score drops without a clear cause, physicians know to look deeper.
This proactive approach prevents long-term discomfort or injury.

Annual scoring makes prosthetic care consistent and predictable.

Monitoring Activity Decline

Many users become less active due to lifestyle changes, aging, or emotional stress.
A decline in AMP score helps clinicians notice this shift early.

Once identified, doctors can introduce new exercises, adjust prosthetic settings, or recommend lifestyle changes that restore activity.

This protects the user’s health, independence, and emotional well-being.

Understanding When Users Need More Support

Life events like illness, weight change, or surgery can affect prosthetic function.
AMP scores clearly show when extra support is needed.

A sudden drop in score may signal that the user needs therapy, a new socket, or emotional counseling.
Tracking this helps prevent bigger setbacks.

AMP scores ensure the right help arrives at the right time.

Encouraging Lifelong Confidence

The most powerful gift AMP scores offer is confidence.
When users see steady progress, they trust their bodies and their prosthetic limbs more deeply.

Even during tough seasons, the score reminds them how far they have come.
This sense of growth fuels long-term independence and pride.

Progress becomes a personal story they can hold onto.

Conclusion

The AMPnoPRO and AMP scores give physicians and users a clear, simple way to understand progress before and after prosthetic fitting.
They show how the body moves, how stable each step feels, and how confident the user becomes over time.
These scores guide decisions about therapy, component choices, safety planning, and long-term mobility in a way that feels practical, supportive, and deeply human.

By watching how a user stands, steps, turns, and balances, the scores reveal the real story behind their recovery.
They help clinicians shape care that feels personal, realistic, and hopeful.
They also help users see their own growth, celebrate their wins, and believe in their future again.

At Robobionics, we believe mobility should feel natural, safe, and full of dignity.
Our prosthetic limbs are designed to support this journey with care, precision, and affordability.
If you’d like to explore how our solutions can help your patients experience smoother progress and stronger AMP outcomes, you can always book a demo through our website.

We are honored to walk this journey with you — one step, one score, and one success at a time.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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If you have any questions about our Returns and Refunds Policy, please contact us:

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.