Coimbatore Prosthetic Centers: Industrial-Grade Hands for Work Use

Coimbatore Prosthetic Centers: Industrial-Grade Hands for Work Use

Coimbatore is often called the Manchester of South India. With its textile mills, engineering factories, and growing IT parks, the city has always been a place where work and innovation go hand in hand. But behind this busy industrial image, there are many people who quietly face a challenge that is rarely spoken about—living and working with a missing hand.

For someone who has lost a hand, every part of daily life feels different. Simple things like holding a cup of tea, lifting a tool, or typing on a keyboard can become difficult. And for those working in industries, workshops, or offices in Coimbatore, the struggle can be even greater. A missing hand often means missed job opportunities, reduced confidence, and in many cases, giving up on dreams.

This is where prosthetic centers in Coimbatore step in. These centers are not just about fitting an artificial hand. They are about giving people the ability to work again, to feel independent, and to return to their jobs with strength and dignity. Industrial-grade prosthetic hands—especially the new generation of bionic and mechanical hands—are designed to handle real work. They are tough, reliable, and built for the demands of factories, offices, and everyday life.

In this article, we will explore how Coimbatore prosthetic centers are changing lives. We will see what kind of prosthetic hands are available, how they help in work situations, what makes industrial-grade prosthetics special, and why accessibility and affordability matter so much in India. This guide will give you everything you need to know about prosthetic hands for work use in Coimbatore, in simple words and with practical insights.

The Role of Prosthetic Centers in Coimbatore

Coimbatore is known for its medical infrastructure. The city has many hospitals, clinics, and specialty centers. Among them, prosthetic and orthotic centers play a unique role. They combine healthcare with engineering, creating solutions for people with limb differences.

A prosthetic center in Coimbatore is not just a place where you walk in, buy an artificial hand, and leave. It is more of a partner in recovery. Here, experts listen to your story, understand your lifestyle, and design a prosthetic solution that suits your work and daily needs.

For example, a tailor who needs fine finger control requires a very different prosthetic than a mechanic who uses heavy tools all day. Prosthetic centers in Coimbatore focus on this difference. They assess muscle strength, the type of work involved, and personal goals before recommending a hand.

Most importantly, these centers act as bridges. They connect advanced prosthetic technologies with local people who may not even know such solutions exist. Without them, many would still struggle with outdated, uncomfortable, or imported prosthetics that are either too costly or not suited for industrial use.

Why Industrial-Grade Hands Matter for Work

Beyond Cosmetic Hands

In the past, prosthetic hands were mostly cosmetic.

In the past, prosthetic hands were mostly cosmetic. They looked like a hand from the outside but could not do much. For someone who wanted to return to industrial work, these cosmetic hands were of little help. They were fragile, often broke under stress, and did not allow grip or flexibility.

Industrial-grade hands, however, are built differently. They are designed to be strong, durable, and functional. They can grip objects firmly, hold tools, and withstand daily wear and tear. For workers in Coimbatore’s factories or even for professionals in offices, this makes a big difference.

Meeting the Demands of Work

Workplaces in Coimbatore vary a lot. On one side, you have textile mills where workers need to handle spindles, threads, and machines. On the other, you have IT offices where typing, using a mouse, and handling documents are the main tasks. Between these two ends, there are thousands of jobs in engineering, manufacturing, healthcare, and services.

Industrial-grade prosthetic hands are designed to adapt to these work needs. For instance:

  • A bionic hand with grip patterns can switch from holding a pen to gripping a hammer.
  • A mechanical hand with a strong claw-like design can hold heavy tools for hours without slipping.
  • A hybrid model can balance strength and flexibility, making it ideal for general work use.

The idea is simple: instead of forcing a worker to adjust to the prosthetic, the prosthetic adjusts to the worker.

Reducing Dependence and Increasing Confidence

Work is not just about earning money. It is also about dignity and independence. Many people with limb differences in Coimbatore have shared that before getting a prosthetic hand, they felt dependent on others. Something as simple as asking for help to hold a file or carry a bag can chip away at confidence.

Industrial-grade prosthetic hands change this. They give people back their sense of control. When you can handle tools, shake hands confidently, or complete tasks without hesitation, it restores a sense of pride. This emotional strength is just as important as physical ability, especially in workplaces where teamwork and confidence matter.

Types of Prosthetic Hands Available in Coimbatore

Cosmetic Hands

These are designed to look like a natural hand.

These are designed to look like a natural hand. They are lightweight and often made of silicone or plastic. While they provide a good appearance, they do not offer much in terms of function. For someone focused on appearance or light activities, they might work. But for industrial use, they fall short.

Mechanical (Body-Powered) Hands

Mechanical hands work with simple mechanics. They may use cables, pulleys, or manual adjustments. These are strong, reliable, and affordable. For many industrial workers in Coimbatore, mechanical hands provide a basic but effective solution. They allow firm grip and can handle heavy loads, though they may not offer fine finger control.

Myoelectric (Bionic) Hands

This is the advanced category. Bionic hands work with signals from the user’s own muscles. Small sensors detect electrical signals when you move your muscles and translate them into hand movements. These hands can open, close, rotate, and perform multiple grips.

Bionic hands are perfect for people in offices, engineering roles, and even creative jobs where precision is key. For Coimbatore’s growing IT and startup ecosystem, bionic hands offer the flexibility needed to handle laptops, smartphones, and fine tools with ease.

The Rise of Affordable Bionic Hands in India

For many years, bionic hands were only available as imports. These imported devices often cost more than ₹10 lakh, making them out of reach for most families in Coimbatore. Even if someone could afford one, maintenance and servicing were a nightmare since spare parts and technicians were not easily available.

But things are changing. Companies like RoboBionics are now creating world-class bionic hands in India at a fraction of the cost. With prices between ₹2.15–3 lakh, these hands are opening doors for thousands of Indians who earlier thought prosthetics were beyond their reach.

The Grippy Bionic Hand, for example, is made with mostly local components, making it affordable and easy to service. Its Sense of Touch technology gives users tactile feedback, which is extremely useful in real work situations. Holding a tool too tight or too loose can be risky. With tactile feedback, the hand guides the user to apply just the right pressure.

For Coimbatore’s industries, this is a game-changer. Workers can return to their jobs without fear of breaking machines, dropping tools, or slowing down production.

Training and Rehabilitation: The Missing Link

Fitting a prosthetic hand is just the beginning. To use it effectively, training and rehabilitation are essential. This is something prosthetic centers in Coimbatore pay close attention to.

When a person first wears a prosthetic hand, it feels unfamiliar. The weight, the control system, and even the idea of moving fingers again can be overwhelming. Without proper training, many people end up leaving the device unused.

Rehabilitation programs in Coimbatore focus on step-by-step training:

  • Learning to wear and remove the hand comfortably
  • Practicing simple grips like holding a spoon or pen
  • Moving to complex tasks like typing, hammering, or stitching
  • Using the hand in real workplace scenarios

Some centers also use gamified rehabilitation apps to make training fun. These apps guide users through exercises that feel like games, helping them learn faster and stay motivated.

With the right training, a prosthetic hand does not just remain an artificial limb. It becomes an extension of the person’s own body.

Real-Life Impact: Stories from Coimbatore

Every prosthetic hand fitted in Coimbatore

Every prosthetic hand fitted in Coimbatore comes with a story. A story of struggle, hope, and transformation.

One textile worker lost his hand in a spinning mill accident. For years, he thought his career was over. After being fitted with a mechanical hand, he was able to return to work. He may not have the same speed as before, but he no longer feels like a burden on his family.

Another young IT professional lost his hand in a road accident. He worried that he would never be able to type or use his laptop again. With a bionic hand, he regained the ability to code, design, and continue his career in technology.

These are not just stories about prosthetics. They are stories about independence, hope, and the courage to rebuild life.

Coimbatore Prosthetic Centers: Industrial-Grade Hands for Work Use

The Growing Demand for Prosthetics in Coimbatore

Coimbatore is not just an industrial city. It is a city of workers, engineers, technicians, teachers, and innovators. With such a diverse workforce, the demand for prosthetic solutions has grown steadily. Every year, hundreds of people in and around Coimbatore experience accidents in textile mills, construction sites, or on the road. For many, these accidents lead to partial or complete hand loss.

At the same time, medical conditions like diabetes, which is common in Tamil Nadu, sometimes require amputation to save lives. As a result, there is always a need for high-quality prosthetic centers that can serve this growing population.

But what makes Coimbatore special is its openness to technology. People here are quick to adopt new solutions, especially when it comes to work and productivity. This is why industrial-grade prosthetic hands are becoming more popular in Coimbatore compared to many other cities. Workers want to get back to their jobs quickly. Employers also want skilled workers to return to their roles. Prosthetic centers are stepping in to make this possible.

How Prosthetic Hands Help in Industrial Jobs

Restoring Strength for Physical Work

Factories and workshops in Coimbatore rely on manpower. Many jobs require lifting, gripping, and moving objects for long hours. For someone with one hand, this becomes almost impossible. Industrial-grade prosthetic hands are built with materials that can handle heavy use. Some mechanical hands are reinforced with metal joints, while bionic hands use advanced motors to maintain a steady grip. This allows workers to return to tasks that demand strength and durability.

Improving Precision for Skilled Work

Not all jobs need strength. Some demand precision. A tailor, a carpenter, or an IT professional needs a hand that can handle small, delicate movements. Bionic hands in Coimbatore are proving to be very effective in these situations. With multiple grip modes, users can hold a pen, pinch a thread, or click a mouse with ease. This precision brings back opportunities for skilled professionals who had once given up hope.

Adapting to Different Work Environments

Another big advantage of industrial-grade hands is adaptability. A mechanic may need to work in oily, dusty conditions, while a teacher needs to hold chalk and books. Prosthetic centers in Coimbatore carefully match prosthetic designs to the work environment. Strong, rugged models are recommended for factory use, while lightweight, flexible models are suggested for office and teaching jobs. This customization ensures that people do not just get a prosthetic—they get the right prosthetic.

The Importance of Affordability in India

For most families in Coimbatore

For most families in Coimbatore, affordability is as important as functionality. A prosthetic hand that costs ₹10 lakh may be powerful, but if it is out of reach, it helps no one. This is why the rise of Indian-made bionic hands is so important.

Companies like RoboBionics have made it possible for people to access advanced prosthetics at a fraction of the cost of imports. Between ₹2.15–3 lakh, a family can invest in a life-changing device. Compared to the lifelong expenses of lost income, this is a powerful investment.

Affordability also ensures wider access. Instead of being limited to wealthy families, prosthetic hands can now reach factory workers, small business owners, and students. This democratization of technology is what makes Coimbatore’s prosthetic ecosystem stand out.

Why Local Manufacturing Matters

Imported prosthetics are not only expensive but also difficult to maintain. Spare parts may take months to arrive. Servicing requires shipping to other countries. For someone in Coimbatore, this delay can mean losing months of work.

Local manufacturing changes everything. With 60 out of 64 components of the Grippy Bionic Hand made in India, servicing becomes faster, cheaper, and more reliable. Users in Coimbatore can simply walk into a partner center and get repairs or replacements quickly. This practical advantage is as important as the technology itself.

The Human Side of Prosthetic Centers

Behind every prosthetic fitting in Coimbatore, there is a human story. Prosthetic centers are not just clinics. They are places where hope is rebuilt.

When someone walks in for the first time, they are often nervous. They may feel embarrassed or even doubtful about whether a prosthetic can really help them. The role of the staff is to make them feel comfortable, listen to their fears, and guide them gently through the process.

Counseling plays a huge role here. Many people think of a prosthetic hand as just a tool. But in reality, it is also about rebuilding confidence, self-image, and independence. Prosthetic centers that focus on the emotional well-being of users create lasting change.

Work Rehabilitation and Job Readiness

Wearing a prosthetic hand is one thing. Using it effectively at work is another. This is where rehabilitation programs come in. In Coimbatore, many prosthetic centers run job-oriented training sessions.

These sessions help users practice workplace skills with their new hand. For example, a factory worker may practice holding and moving machine parts. An office worker may train in typing and handling documents. A cook may practice chopping and stirring. By simulating real job tasks, users gain confidence and are ready to return to work sooner.

Some employers in Coimbatore are also partnering with prosthetic centers to make workplaces more inclusive. By understanding how prosthetic hands function, employers can adjust tasks slightly to ensure safety and productivity. This partnership between industry and healthcare is key to long-term success.

The Emotional Journey of Regaining Independence

One of the most overlooked aspects of prosthetics is the emotional journey. When someone loses a hand, they often go through a grieving process. They feel a deep sense of loss—not just of the hand but of identity, confidence, and dreams.

A prosthetic hand helps bridge this gap. It may not be the same as a natural hand, but it brings back possibilities. It allows people to do things on their own again, without constant help from family or friends. This independence brings joy, pride, and motivation to keep moving forward.

In Coimbatore, where family values and community bonds are strong, the emotional impact of regaining independence is even more powerful. Parents feel relief when their children can manage daily tasks. Children feel proud when their parents return to work. Spouses feel joy when their partners regain confidence. The ripple effect of a single prosthetic hand touches entire families.

Future of Industrial-Grade Prosthetics in Coimbatore

The journey is only beginning. With growing awareness, more people in Coimbatore are learning about the possibilities of prosthetic hands. New technologies are also on the horizon.

Artificial intelligence is being used to create hands that learn from user movements. Materials are becoming lighter yet stronger. Rehabilitation apps are making training more engaging. And with local companies focusing on affordability, access will continue to expand.

Coimbatore, with its industrial strength and spirit of innovation, is the perfect place for these technologies to grow. The city has both the demand and the openness to adopt such solutions. In the years ahead, it is very likely that Coimbatore will not just be a hub for textiles and engineering but also a leader in prosthetic adoption and innovation.

Industrial Applications of Prosthetic Hands in Coimbatore

The Textile Industry

Coimbatore’s identity is deeply tied to its textile industry.

Coimbatore’s identity is deeply tied to its textile industry. Thousands of workers spend hours handling yarn, spindles, and fabric. Losing a hand in this environment can feel like the end of a career. Industrial-grade prosthetic hands provide a second chance.

Mechanical hands, with their strong grip, are well-suited for repetitive textile tasks like moving bobbins or managing threads. Bionic hands, on the other hand, offer better control for delicate handling, such as stitching or adjusting fine fabrics. With proper training, workers can return to their roles with confidence, allowing them to support their families again without fear of being left behind.

Engineering and Manufacturing

Engineering workshops and manufacturing units are spread across Coimbatore. Workers often deal with heavy tools, machines, and raw materials. In this setting, strength and safety matter the most.

Mechanical prosthetic hands are popular here because of their durability. They can handle rough environments, hold tools firmly, and withstand vibrations from machines. For tasks requiring precision, like assembling small components, bionic hands are becoming more common. Their multiple grip modes help workers shift between holding spanners, tightening bolts, and handling delicate parts with ease.

By equipping workers with the right prosthetics, companies not only help employees regain employment but also maintain productivity without compromising quality.

IT and Office Jobs

While Coimbatore is known for industry, its IT sector has grown rapidly. Offices demand different skills: typing, handling documents, using a mouse, and even making presentations. For people who have lost a hand, this work may seem impossible at first.

Bionic hands, with their advanced sensors, allow smooth finger movements for typing and mouse control. Some models even have programmable grips that can switch tasks at the press of a button. For an IT professional, this means regaining the ability to contribute fully without being slowed down by limitations.

Service Sector and Small Businesses

Coimbatore is also home to countless small businesses, from shops to workshops to eateries. These require hands-on work, whether it is managing cash, preparing food, or fixing machines. Prosthetic hands make it possible for shopkeepers, cooks, and technicians to continue their trade without relying on others.

Mechanical hands work well for rugged, hands-on jobs, while bionic hands give flexibility for customer-facing roles where appearance and precision matter. The key is that these prosthetics allow people to run their businesses and support their families, ensuring they stay financially independent.

Accessing Prosthetics in Coimbatore

The process of getting a prosthetic hand in Coimbatore is simpler than many think. It usually begins with a consultation at a prosthetic center. Here, experts assess muscle signals, measure the arm, and understand the person’s work needs.

Next, a trial fitting is done to ensure comfort and suitability. Training follows, where the user practices daily tasks and job-related skills. Finally, with regular follow-ups, the prosthetic is adjusted for long-term use.

For anyone in Coimbatore considering a prosthetic, the first step is to reach out to a trusted center. With growing awareness and availability of affordable options, help is closer than ever.

Building Awareness and Support

Awareness is as important as technology. Many people in Coimbatore still do not know that affordable, industrial-grade prosthetic hands exist. Some believe prosthetics are only cosmetic. Others assume they are too costly to consider.

Prosthetic centers, NGOs, and startups are working together to change this perception. Awareness camps, hospital partnerships, and workplace programs are helping spread the word. Families are learning that a prosthetic hand is not just a medical device but a tool for independence and dignity. Employers are beginning to see the value of giving workers with prosthetics equal opportunities.

With continued efforts, more people will gain the courage to step forward and explore solutions that can transform their lives.

Conclusion

Coimbatore is a city of hard work, skill, and innovation.

Coimbatore is a city of hard work, skill, and innovation. For those living with the loss of a hand, this city now offers something just as valuable—hope. Industrial-grade prosthetic hands are no longer rare or unreachable. They are here, in local centers, designed to meet the needs of workers, professionals, and entrepreneurs.

Whether it is a textile worker returning to the mill, an engineer handling machines, or an IT professional typing code, prosthetic hands are making it possible for people to live fully and work proudly again. Affordability, local manufacturing, and strong rehabilitation programs have made these devices more accessible than ever before.

Most importantly, behind every prosthetic hand in Coimbatore is a story of resilience. It is the story of someone who refused to give up, who chose to fight for independence, and who now stands as an inspiration for others.

For anyone in Coimbatore searching for a way to return to work with strength and dignity, prosthetic centers are ready to help. The future is bright, and with each new hand fitted, the city grows stronger—not just in industry but in humanity.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

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  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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If you have any questions about our Returns and Refunds Policy, please contact us:

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

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6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.