Explaining Neuroplasticity to Parents of Pediatric Amputees

Explaining Neuroplasticity to Parents of Pediatric Amputees

When a child loses a limb, the world changes—for them and for you as a parent. In those first few weeks, there are so many questions. You wonder how they’ll adapt, how they’ll grow, and what the future will look like. But inside your child’s brain, something incredible is already happening. It’s called neuroplasticity—the brain’s way of adjusting, learning, and finding new paths.

This article is here to help you understand what that means. Not with complicated science words, but in plain, simple language that makes sense. We’ll walk you through how your child’s brain responds to limb loss, why this matters for their recovery, and how you can support their progress every single day.

Let’s begin by exploring what neuroplasticity really is—and why it’s the hidden superpower in your child’s journey.

What Is Neuroplasticity and Why Does It Matter for Amputees?

When we talk about the brain

When we talk about the brain, most people think of it as something fixed. But that’s not true—especially for children. A child’s brain is like soft clay. It changes shape, builds new paths, and adapts quickly. This ability to change is called neuroplasticity.

Neuroplasticity is the brain’s way of rewiring itself. It helps your child learn new things, adjust to changes, and heal after injuries—including the loss of a limb.

The Brain Remembers the Limb

Even after an amputation, the brain still “remembers” the limb that used to be there. This is why many kids say they can still feel their missing hand or foot. That feeling is called phantom limb sensation.

It might sound strange, but it’s actually a sign that the brain is working hard to adjust. It’s trying to make sense of the missing signals.

Rewiring for a New Way of Living

The brain doesn’t give up. When it realizes that a limb is no longer there, it starts looking for new ways to control movement. It may send signals to other parts of the body, like the shoulders or the upper arm.

This is where neuroplasticity comes in. The brain begins to build new “roads” to help your child use the muscles they still have. These new roads help them learn how to move a prosthetic limb.

Why Children Have an Advantage

The good news is that children have more neuroplasticity than adults. Their brains are still growing, so they can adapt much faster.

That’s why early rehabilitation and prosthetic training are so important. The younger your child is, the better their brain will be at learning to work with a bionic or mechanical hand.

They may struggle at first—but their brain is quietly learning in the background. With time, practice, and love, they can build brand-new skills.

How the Brain Changes After Limb Loss

Now that we know what neuroplasticity is, let’s look closer at what actually happens inside the brain after an amputation. It’s a lot more active than you might think.

Losing a Limb Doesn’t Mean Losing Brain Power

When a limb is removed, the brain doesn’t delete that area. Instead, it keeps the “space” alive and waits for new instructions. Think of it like an empty room in a house—it’s ready to be used in a new way.

The brain may start to “borrow” that space for other jobs. For example, the part of the brain that once controlled a hand might now help control shoulder movements or facial expressions.

This is the brain being smart. It doesn’t like wasting space. So it recycles it for something useful.

Phantom Limb Pain: When the Brain Gets Confused

Sometimes, the brain gets a little mixed up. It still expects signals from the missing limb. When those signals don’t come, it may create its own.

This is why some children feel itching, tingling, or even pain in a limb that’s no longer there. It can be scary, but it’s a normal part of brain adjustment.

The good news? Phantom limb pain often goes away over time. As the brain rewires, it begins to understand that the limb is gone and stops sending those signals.

The Role of Myoelectric Signals

If your child is using a bionic hand like Grippy™, the brain plays an even bigger role.

Grippy™ reads myoelectric signals—tiny electrical messages that muscles send when your child thinks about moving. These signals are still there, even after an amputation.

Neuroplasticity helps your child’s brain get better at sending these signals clearly. With practice, they can open and close a bionic hand just by thinking about it.

That’s the magic of brain rewiring.

Helping Neuroplasticity Work Better

Neuroplasticity is natural.

Neuroplasticity is natural. But like any skill, it can grow stronger with the right support. As a parent, you play a big role in helping your child’s brain adapt.

Encourage Movement and Play

The more your child moves, the more the brain learns. Play is powerful. Let them use their prosthetic in everyday activities—picking up toys, drawing, or helping in the kitchen.

Even simple games like stacking blocks can strengthen the brain’s new pathways.

Use Both Sides of the Body

Sometimes, kids start using only one hand—the one that still works. But it’s important to encourage them to use both sides of their body.

This helps the brain stay balanced and keeps the “limb space” active.

You can play games that involve reaching, clapping, or catching with both arms. The goal is to make both sides of the body work as a team.

Celebrate Small Wins

Every time your child learns something new, their brain creates a new connection. So celebrate even the smallest steps—holding a cup, zipping a bag, or brushing teeth.

These small wins help build confidence. And confidence helps the brain work better.

When to Start Supporting Neuroplasticity

You may be wondering, “When should I start helping my child’s brain adjust?” The answer is—as early as possible.

Neuroplasticity is strongest in childhood. The earlier you start, the better the results can be.

The First Few Weeks Matter

Right after an amputation, the brain starts changing. It doesn’t wait. That’s why early support is so important. You don’t have to wait for a prosthetic to begin helping your child’s brain grow.

Simple activities, gentle stretching, and moving the remaining muscles can begin right away. These movements send signals to the brain and keep it alert.

Even just encouraging your child to look at their arm and touch it gently helps the brain stay connected to that area.

Introducing the Prosthetic Early

If your child is getting a bionic or mechanical hand, using it early can boost neuroplasticity. When the brain learns to work with the new hand, it builds stronger connections.

At RoboBionics, we’ve seen children light up the moment they realize they can move their Grippy™ hand just by thinking about it. That moment is more than exciting—it’s a signal that the brain is adapting.

By using the prosthetic often and with purpose, your child teaches their brain that the new hand is part of them.

It’s Never Too Late

Even if time has passed since the amputation, don’t lose hope. Neuroplasticity never stops. It may slow down with age, but the brain is always capable of learning.

So whether your child is 5 or 15, they can still build new brain connections. It just takes patience and practice.

Practical Ways to Boost Brain Recovery at Home

As a parent, you don’t need to be a doctor or therapist to help

As a parent, you don’t need to be a doctor or therapist to help. Many of the best tools for supporting neuroplasticity are already part of everyday life.

Keep a Routine

Children thrive on routine. Doing certain movements or exercises at the same time every day helps the brain remember. The repetition teaches the brain to expect and prepare for these actions.

You might set aside 10 minutes in the morning and evening for practice. Even brushing teeth with the prosthetic hand can become a brain-strengthening moment.

Talk About the Hand

Words matter. When you talk to your child about their missing hand or prosthetic, use positive, simple words.

Say things like:

  • “This is your new helper hand.”
  • “Let’s see what your hand can do today.”
  • “Your brain is learning fast.”

Positive talk creates a positive mindset. And a strong mindset supports brain healing.

Music and Movement

Music helps the brain form patterns. You can sing songs while doing movements, like clapping or tapping. If your child is learning to open and close their prosthetic hand, try doing it to a rhythm.

This kind of “musical therapy” doesn’t feel like work—but it does a lot of good for the brain.

Sensory Play

Let your child touch different textures—soft, rough, smooth, bumpy. If they have a prosthetic with a sensory feature like our Sense of Touch™ technology, encourage them to feel and describe objects.

This builds new brain maps and teaches the mind to process sensations again.

Even if your child can’t feel something directly, the act of exploring is valuable.

What Role Do Emotions Play in Neuroplasticity?

The brain is not just about muscles and signals.

The brain is not just about muscles and signals. Emotions are deeply connected to how the brain learns and adapts.

Fear Slows Learning

If a child feels scared, anxious, or ashamed, it can block the brain from growing. That’s because stress hormones make it harder for the brain to build new pathways.

That’s why a loving, safe, and encouraging home makes a big difference. Every hug, every kind word, every shared smile supports healing.

When your child feels secure, the brain opens up and becomes ready to learn.

Joy Speeds It Up

On the other hand, joy boosts brain power. When your child laughs, plays, or feels proud, their brain becomes more flexible. It learns faster.

So make room for joy in your daily routine. Play silly games. Let them show off their progress. Praise them often, not just for success—but for effort.

This emotional support is like fertilizer for neuroplasticity. It helps the brain grow strong.

You Matter Too

As a parent, your emotional state also matters. If you feel overwhelmed, tired, or worried, it’s okay. That’s normal. But finding time to care for yourself will help you be stronger for your child.

When you feel calm and hopeful, your child feels it too. That energy helps them heal.

Even small breaks—like a walk, a call with a friend, or a few deep breaths—can make a big difference.

The Power of Practice and Repetition

Repetition is one of the most powerful tools for brain rewiring. When your child practices something over and over, the brain takes notice.

It says, “This is important. Let me build a stronger path for this.”

Practice Doesn’t Have to Be Boring

Many parents worry that practice will feel like homework. But it doesn’t have to.

Turn daily activities into learning moments. Pouring water, tying shoelaces, flipping a page, opening a lunchbox—these are all chances for the brain to practice.

You can also use toys, puzzles, and games that involve both hands. It feels like fun, but behind the scenes, the brain is hard at work.

Tiny Movements, Big Results

Even small motions matter. Moving a finger. Bending the elbow. Holding a spoon.

These tiny movements send clear messages to the brain. And each message builds a new road in your child’s nervous system.

It might take days or weeks to master one small task. That’s okay. Each try is a step forward.

How Prosthetics Like Grippy™ Support Brain Healing

Modern prosthetic hands are not just tools

Modern prosthetic hands are not just tools—they’re training partners for the brain. They help turn thoughts into actions and rebuild lost connections. For a child, this can be life-changing.

Connecting Thought to Movement

Grippy™ uses myoelectric signals, which come from the muscles in your child’s arm. When your child thinks about moving their missing hand, the muscles in their residual limb still fire.

Grippy™ picks up on those tiny signals and turns them into real movement. The brain says “close hand,” and Grippy™ responds.

This connection between mind and machine helps the brain adjust faster. It learns that the new hand can listen and respond.

That makes the prosthetic feel less like a tool—and more like a part of them.

The Role of Sense of Touch™

One thing that makes Grippy™ special is our patent-pending Sense of Touch™ feature. This allows users to “feel” pressure or grip through gentle feedback.

Why does this matter?

Because the brain understands the world through touch. When a child can feel something—even in a new way—it strengthens the brain’s map of the body.

Touch helps the brain know how much force to use, whether something is soft or hard, and if they’re holding something securely.

All of this makes everyday tasks feel more natural. And it gives your child more confidence in using their hand.

Keeping the Brain Involved

Some prosthetics are passive. They just sit there and don’t do much. But Grippy™ is active. It responds to the brain and asks the brain to stay engaged.

This constant brain-body conversation supports long-term neuroplasticity. The more the brain talks to the hand, the stronger the connection gets.

It’s like exercising a muscle. The more you use it, the stronger it becomes.

Common Questions Parents Ask About Neuroplasticity

Understanding how the brain works can be confusing. You might still have questions, and that’s okay. Let’s look at a few common ones.

“Will My Child’s Brain Ever Forget the Missing Limb?”

Not really. The brain may stop expecting signals from it, but the memory of the limb often stays. That’s why phantom limb sensations can last for years.

But the brain does learn to adapt. It builds new maps. It repurposes space. It grows in amazing ways.

So while the memory may stay, it doesn’t stop progress. It becomes part of the story—not the whole story.

“What If My Child Refuses to Use the Prosthetic?”

This is more common than you think. Some kids feel frustrated, scared, or just want to be “normal” without any device.

Give them time.

Instead of forcing use, gently introduce it during fun moments. Let them try using the hand to do something playful. Let it be their choice.

When children feel in control, they’re more likely to give it a chance.

And once they see what they can do, many begin to feel proud. That pride opens the door to more use—and more brain rewiring.

“Can Therapy Help With Brain Adaptation?”

Yes. Occupational and physical therapists play a key role. They design exercises that strengthen the body and the brain together.

If you have access to a therapist who specializes in pediatric prosthetics, that’s a big bonus. They understand how to guide your child step by step.

But remember: You are the most constant therapist your child has. What you do every day has the biggest impact.

Encouraging a Growth Mindset in Your Child

Mindset matters more than we think. A child who believes “I can learn this” is more likely to try, fail, try again—and finally succeed.

This attitude also helps the brain grow faster.

Teach Them to Say “Not Yet”

When your child struggles, they might say, “I can’t do it.”

Teach them to add one simple word: “yet.”

“I can’t do it… yet.”

That small change tells the brain that learning is possible. It turns failure into a step forward.

You can model this too. When something is hard, say out loud, “That’s tricky—but I’ll get it soon.”

Your child learns from how you talk about yourself.

Praise the Effort, Not Just the Result

Instead of saying, “Good job, you did it,” try saying:

  • “I saw how hard you worked on that.”
  • “You didn’t give up, even when it was tough.”
  • “That took a lot of brain power!”

This kind of praise supports resilience. And resilience supports brain growth.

Let Them Make Choices

Giving your child simple choices—like which hand to use first, or what game to play—helps them feel in charge of their journey.

It also keeps the brain active and alert. Decision-making builds mental flexibility, which is a key part of neuroplasticity.

Real-Life Stories: Kids Who Adapt and Thrive

Every child is different. But many families have seen the power of neuroplasticity in action.

Let me share just a few simple, real examples from families who’ve worked with RoboBionics.

Aarav’s Story – The Lego Builder

Aarav was six when he got his Grippy™ hand. At first, he wouldn’t wear it. He said it felt weird.

But his parents gave him time. They let him use it to build Lego towers, one piece at a time. That small activity made it fun and safe.

Over weeks, his brain got better at sending the right signals. Now, he builds Lego models with both hands—and his smile says it all.

Meher’s Story – The Painter

Meher was born without a left hand. She always loved drawing, but holding paper down was hard.

After getting her Grippy™ hand, she started using it to grip her sketchbook. Slowly, she learned to use it for coloring too.

Today, she’s painting with watercolors. Her brain adapted. Her passion stayed alive.

Rahul’s Story – The Helper

Rahul lost his arm in an accident. He felt sad and withdrawn.

His parents introduced him to the Gamified Rehab App that made exercises feel like a game. He started winning levels and getting rewards.

With every game, his brain got stronger. He now uses his Grippy™ hand to help around the house—and feels proud to be part of the team again.

Creating a Brain-Friendly Environment at Home

Your home is the most important place for recovery. It’s where your child feels safe. And it’s where most of the brain’s rewiring actually happens.

So let’s talk about how to make your home support neuroplasticity.

Keep Things Within Reach

If your child is learning to use a prosthetic hand, place objects where they can easily try using it. A water bottle, toys, books—put them on a table or shelf that’s not too high or too low.

This encourages them to reach, grasp, and practice.

Avoid doing everything for them, even if it feels easier. Give them space to try. The more they attempt, the more their brain learns.

Turn Daily Routines Into Brain Exercises

Morning routines like brushing teeth, combing hair, or getting dressed are full of learning moments.

Let your child try using their prosthetic for small tasks. It’s okay if it’s messy at first. Messy is part of learning.

Making routines feel like fun challenges helps the brain stay engaged.

You can say things like, “Let’s see if your Grippy™ hand can help zip up today!” This keeps it light and positive.

Remove the Pressure

Some days will be harder than others. Don’t push too hard. If your child feels tired, anxious, or frustrated, it’s okay to take a break.

The brain needs rest too.

Sometimes, progress happens in the quiet moments—in sleep, in play, in laughter. Trust the process.

School, Friends, and Social Confidence

As your child starts school or returns to it, you might worry about how others will react. That’s natural. Kids notice differences—and they ask questions.

Here’s how to support your child’s social world while continuing brain healing.

Help Them Explain Their Prosthetic

Practice simple ways your child can explain their prosthetic to friends. For example:

  • “This is my robot hand. It helps me grab stuff.”
  • “My hand can open and close when I think about it.”

When kids feel prepared, they feel less nervous.

You can also talk to teachers or caregivers about how to support your child with kindness and inclusion.

Celebrate What Makes Them Unique

Every child wants to fit in—but they also love being special. Help your child see their prosthetic as a superpower, not a setback.

Let them show off what it can do. Share stories of athletes, artists, and leaders who use prosthetics proudly.

This builds self-esteem—and confident brains learn better.

Encourage Playdates and Group Activities

Playing with others helps develop not just social skills but also fine motor skills. Games that involve building, drawing, or sports help with coordination and brain development.

Let them explore different games and find ones they enjoy using both hands.

How Technology Like BrawnBand and the Rehab App Help

At RoboBionics, we offer more than just prosthetic hands.

At RoboBionics, we offer more than just prosthetic hands. We also create tools that make neuroplasticity easier and more fun.

BrawnBand: Boosting Muscle Signals

BrawnBand is a special muscle stimulator that helps activate muscles around the residual limb.

It gently “wakes up” the muscles and helps the brain locate them again. This is especially helpful before or during prosthetic training.

When the brain gets clear signals from the muscles, it responds faster. That makes prosthetic control smoother and easier to learn.

Gamified Rehab App: Making Therapy Feel Like Play

Rehabilitation doesn’t have to be boring. Our app turns rehab into a game. Your child can play, earn rewards, and hit milestones—all while learning to control their hand better.

It tracks progress and helps the brain build habits without feeling like hard work.

Many parents say the app is a lifesaver because it keeps kids engaged and motivated—two key ingredients for neuroplasticity.

The Long-Term View: What to Expect as Your Child Grows

You might be wondering what the future looks like. Will your child continue adapting? Will their brain keep learning?

The answer is yes.

The Brain Keeps Changing

Even as your child grows, their brain keeps changing. The connections built in early childhood can be refined and strengthened over time.

That’s why continued use of the prosthetic, regular check-ins, and therapy when needed are so important.

You’re building a strong foundation now—but the journey continues for years.

Upgrades and Adjustments

As your child’s body grows, their prosthetic may need changes too. We design all our devices with growth in mind. Our team works closely with families to adjust fit, function, and comfort as needed.

Each upgrade is also a chance to teach the brain something new—new movements, new feedback, new possibilities.

A Life of Possibility

Many children with prosthetic limbs grow into confident, independent adults. They write, type, cook, play sports, travel, and live full lives.

And it all starts with the brain’s quiet work—the rewiring that happens behind the scenes, with your love and support guiding the way.

Final Thoughts: You Are Not Alone

If you’ve read this far, thank you. It shows how much you care about your child’s future—and that’s the most powerful tool of all.

Neuroplasticity is not magic. It’s not instant. But it is real, and it works.

With the right prosthetic, the right support, and the right mindset, your child’s brain can learn to do amazing things. And so can they.

At RoboBionics, we’re here to help—every step of the way.

Want to see how Grippy™ can support your child’s journey? Schedule a demo today

Your child has a bright future. Let’s help them reach it—one brain connection at a time.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.