Partial Hand Prosthetics: What Are Your Choices in 2025?

Partial Hand Prosthetics: What Are Your Choices in 2025?

Losing part of your hand is life-changing. It affects not only how you do things but also how you feel about yourself. Everyday tasks—holding a cup, tying shoelaces, typing a message—can suddenly feel like challenges. But in 2025, technology and design have advanced so much that there are more choices than ever before for people with partial hand loss.

These prosthetics aren’t just medical devices. They’re tools for independence, confidence, and self-expression. Whether you need something that simply restores appearance or a device that brings back complex movement, there’s an option for you. The challenge is knowing what’s out there and how to choose the right one.

In this guide, we’ll explore the main types of partial hand prosthetics available in 2025, how they work, what makes each one unique, and how to match them to your lifestyle and needs.

Understanding Partial Hand Prosthetics

What Makes Them Different From Other Prosthetics

Partial hand prosthetics are designed for people

Partial hand prosthetics are designed for people who have lost some fingers, part of the palm, or specific sections of the hand but still have a functioning wrist or other parts of the hand intact. This is different from full-hand or below-elbow prosthetics, which replace larger portions of the arm.

Because you still have natural movement, these devices are designed to work with what you have, not replace it entirely. They are customized to integrate seamlessly with your residual hand so that movements feel more natural and less forced.

Why 2025 Is a Game-Changer for Users

The last few years have brought a wave of innovation in materials, sensors, and manufacturing. Today’s prosthetics are lighter, stronger, and smarter. They can respond to your muscle signals, give you better control over grip pressure, and even look so realistic that most people can’t tell the difference.

Advances in local manufacturing, especially here in India, also mean that these devices are more affordable and easier to maintain than ever before. This makes high-quality prosthetics accessible to many more people, not just those who can afford imported devices.

The Main Choices in 2025

Passive Partial Hand Prosthetics

What They Are

Passive partial hand prosthetics are devices that do not move on their own. They are crafted to replace missing fingers or sections of the hand, focusing on restoring appearance, comfort, and basic assistance with everyday actions.

Think of them as a protective and aesthetic extension of your hand. While they won’t actively grip or manipulate objects, they can make both hands look balanced again and remove the visual reminder of loss that many people find emotionally difficult.

How They Work

The design process starts with careful measurement and color matching. Modern passive prosthetics in 2025 use high-grade silicone and skin-safe materials that can be tinted to match your skin tone, freckles, and even nail color. The result is a natural, realistic appearance that blends in almost seamlessly.

Worn like a fitted glove or anchored securely to the residual hand, these prosthetics protect sensitive skin, help stabilize objects, and improve symmetry in hand movements. They’re extremely lightweight, so you can wear them for hours without feeling strain.

They are particularly good at supporting bimanual tasks where the intact hand does most of the active work—like holding a jar steady while the other hand opens it, or supporting paper while writing.

Who They Work Best For

Passive prosthetics are ideal for people whose daily life doesn’t require a strong or active grip from the missing fingers, but who still want improved comfort, protection, and appearance. This makes them a popular choice for office workers, teachers, shopkeepers, and anyone in a customer-facing role where confidence in appearance is important.

They are also an excellent first step for those new to prosthetic use. Some people start with a passive device to regain confidence in social situations, and later transition to a functional device once they feel ready.

Mechanical Partial Hand Prosthetics

What They Are

Mechanical partial hand prosthetics

Mechanical partial hand prosthetics are designed for action. Unlike passive devices, they can open and close using mechanical linkages, but they don’t require electronics or batteries. They are powered by the wearer’s own movements—usually from the wrist, palm, or remaining fingers.

These devices are built to be strong, straightforward, and dependable, making them especially valuable in tough working conditions where durability matters more than high-tech features.

How They Work

Mechanical devices use simple but effective engineering. Cables, levers, or gears connect the prosthetic’s fingers to movement points in your hand or wrist. For example, when you bend your wrist downward, the cables tighten, causing the prosthetic fingers to close and grip an object.

Because they are purely mechanical, these prosthetics are more resistant to dirt, dust, and moisture—conditions that can damage electronic devices. They can grip tools, hold heavy items, and withstand repetitive movement without needing frequent repairs.

Many modern designs also allow for partial customization of grip strength and finger positioning, so they can be tailored for specific jobs or hobbies.

Who They Work Best For

Mechanical prosthetics are the go-to option for people with active, physically demanding lifestyles. Farmers, carpenters, factory workers, and mechanics often prefer these devices because they can handle heavy work, require minimal maintenance, and don’t rely on charging or complex software.

They’re also a good option for people in rural areas where access to frequent servicing might be limited. Their reliability and simplicity make them a long-lasting solution.

Myoelectric Partial Hand Prosthetics

What They Are

Myoelectric partial hand prosthetics are the most advanced devices available today. They use sensors to detect tiny electrical signals from your muscles—signals that are generated when you think about moving your missing fingers. These signals control small motors that open and close the prosthetic fingers, giving you precise and natural-looking movement.

In 2025, these devices are lighter, faster, and more responsive than ever before, making them feel more like a true extension of your body rather than an external tool.

How They Work

When you imagine closing your hand, the muscles in your residual limb contract, even though the missing fingers aren’t there. Myoelectric sensors detect these contractions and send instructions to the motors inside the prosthetic. The motors then move the prosthetic fingers accordingly.

Some myoelectric devices also feature multiple grip modes—like a pinch grip for small objects, a tripod grip for utensils, or a power grip for heavy items. Advanced models can even provide tactile feedback, letting you sense how firmly you’re holding something.

The power source is a rechargeable battery, usually lasting all day on a single charge. In 2025, batteries are lighter and more efficient, so there’s less bulk and more freedom of movement.

Who They Work Best For

Myoelectric prosthetics are best for people who want high function, versatility, and fine motor control. They’re ideal for office professionals, artists, chefs, engineers, and anyone who needs precision handling of objects in daily life.

They do require more training to master and regular charging, but for many, the extra effort is worth the unmatched capability they offer.

Comparing Your Options in 2025

Functionality and Performance

Passive prosthetics provide minimal mechanical

Passive prosthetics provide minimal mechanical function but are excellent for stabilizing objects and restoring a natural appearance. Mechanical prosthetics offer a reliable grip through body-powered movement, making them better for heavy or repetitive tasks. Myoelectric prosthetics provide the highest level of control and precision, allowing for multiple grip types and delicate handling.

When choosing, think about whether your daily tasks require strength, precision, or simply support. Someone working on a laptop may prioritize fine control over heavy lifting, while someone operating tools all day may value raw strength and ruggedness over advanced electronics.

Comfort and Wear Time

Passive devices are generally the lightest, which makes them easier to wear for long hours. Mechanical devices are slightly heavier but are well-balanced and ergonomic, reducing strain during repeated movements. Myoelectric devices, while more functional, can be heavier due to their motors and batteries—though in 2025, newer designs are much lighter than in the past.

Comfort also depends on proper fitting and materials. High-quality silicone liners, adjustable sockets, and breathable designs have become standard in modern prosthetics, ensuring that all three types can be worn for extended periods if properly fitted.

Maintenance and Durability

Passive devices require the least maintenance—occasional cleaning is usually enough. Mechanical devices need simple upkeep, like checking cables and joints for wear, but they can last for years without major repairs. Myoelectric devices require regular charging and occasional servicing for their motors and sensors, making them more dependent on technical support.

In environments with dust, heat, or moisture, mechanical devices tend to perform more consistently. Myoelectric devices work best in controlled environments or with users willing to take extra care to protect them.

Cost and Accessibility

Passive devices are generally the most affordable, mechanical prosthetics sit in the middle range, and myoelectric devices are the most expensive due to their advanced technology. However, local manufacturing in India has brought down costs significantly in 2025, making high-quality prosthetics—especially mechanical and some myoelectric models—much more accessible than before.

How to Choose Based on Lifestyle

For Active and Outdoor Work

If you work in farming, construction, manufacturing, or any job that demands strength and resilience, a mechanical prosthesis is likely the best match. Its rugged build and simple operation make it reliable in tough conditions, and it doesn’t need electricity or complex repairs.

For Office, Creative, or Precision Work

If your work involves typing, design, cooking, or small-object handling, a myoelectric prosthesis can give you fine motor control and multiple grip patterns. The training curve is higher, but the payoff in precision and versatility is worth it.

For Social Confidence and Light Function

If your main priority is appearance and comfort, especially in public or social situations, a passive prosthesis offers a natural look while giving enough support for light daily activities like holding papers or balancing small objects.

Real-World Examples from 2025

Aarav – Factory Supervisor

Aarav lost two fingers in a machine accident. His job involved both supervising and occasionally handling tools. He chose a mechanical prosthesis because it could withstand the heat, dust, and vibration of his factory floor while still allowing him to grip and move equipment when needed.

Sahana – Chef and Home Baker

Sahana’s partial hand loss made holding utensils difficult. She opted for a myoelectric prosthesis with multiple grip modes, allowing her to hold knives, whisks, and spoons securely. With training, she regained the speed and precision needed to run her kitchen efficiently.

Ramesh – Teacher

Ramesh wanted a prosthesis mainly to restore his hand’s appearance in the classroom and to help with light tasks like holding books and writing on the board. A passive prosthesis was his choice—lightweight, natural-looking, and perfect for his daily needs.

Making the Right Decision for You

Step 1: Understand Your Priorities

The first thing to do is ask yourself

The first thing to do is ask yourself what matters most right now. Is it function? Appearance? Comfort? Cost? You may find that more than one factor is important, but ranking them will help narrow down your choices.

For example, if you’re in a hands-on job and need strength and grip above all else, a mechanical prosthesis might be the most practical. If you need delicate control for tasks like using a computer or handling small objects, a myoelectric device may be the right choice. If you mostly want to restore the natural look of your hand, a passive device could be ideal.

Step 2: Assess Your Daily Activities

Think about a typical day from start to finish. When do you most notice the absence of your hand or fingers? Is it while working, cooking, doing chores, or interacting socially?

The best prosthetic choice should solve the problems you face most often. This might mean a single device that does most of what you need or a combination—some people use one prosthesis for work and another for home life.

Step 3: Get a Professional Evaluation

A prosthetist can assess the condition of your residual hand, muscle activity, skin health, and mobility. This will reveal which prosthetic types are even possible for you. They will also check if your muscles can produce the signals needed for a myoelectric device or if a mechanical setup would be more efficient.

The Fitting Process

Initial Measurements and Scanning

Modern prosthetic design in 2025 often starts with 3D scanning your residual hand. This gives exact measurements that ensure the prosthesis will fit snugly without causing discomfort. If a realistic appearance is important, your skin tone, nail shape, and other details can be matched at this stage.

Socket Design

The socket is the part of the prosthesis that connects to your residual limb. Getting this right is crucial—it must be secure but not tight enough to cut off circulation. A well-designed socket will distribute pressure evenly, reduce friction, and allow freedom of movement.

Prototype Testing

Before the final device is made, many prosthetists will let you test a prototype. This trial period helps check comfort, weight, and balance. For myoelectric devices, it’s also the time to fine-tune the sensors so they respond accurately to your muscle signals.

Final Fitting and Adjustments

Once the prosthesis is completed, you’ll try it on and the prosthetist will make adjustments to ensure comfort and alignment. This is the moment when your prosthesis becomes a true part of your daily life.

Adapting to Your New Prosthesis

Start Slow and Build Up

In the first few days, wear your prosthesis for short periods. Gradually increase the time as your body adjusts to the weight, movement, and feel of the device. This prevents fatigue and skin irritation.

Practice Everyday Tasks

Begin with easy tasks—holding a cup, picking up a pen, or turning a doorknob. As you get more comfortable, move to more complex actions like tying shoelaces or chopping vegetables.

Use Both Hands Together

Even if your prosthesis is fully functional, it’s most effective when working with your natural hand. Practice bimanual activities so your movements feel balanced and efficient.

Follow a Training Program

For myoelectric and some mechanical devices, structured training can speed up adaptation. This might involve sessions with an occupational therapist or using an app-based rehabilitation program like the ones we provide at Robobionics.

Expect a Learning Curve

It’s normal to feel awkward or frustrated at first. But every small improvement counts. Many users find that after a few weeks, their prosthesis feels like second nature.

Long-Term Care for Your Prosthesis

Cleaning and Hygiene

Keeping your prosthesis

Keeping your prosthesis clean is one of the most important parts of long-term care. For passive and mechanical devices, a gentle daily wipe with a damp cloth will remove sweat, dirt, and dust. For silicone coverings, mild soap and water work well. Myoelectric devices require a bit more care—avoid getting the electronic components wet, and clean the socket and liners regularly to prevent skin irritation.

Establishing a cleaning routine will keep your prosthesis looking good, working smoothly, and free from odors or bacteria buildup. This is especially important in India’s warm and humid climate, where moisture can cause discomfort if not managed.

Regular Checkups

Just like any tool you use daily, a prosthesis needs regular maintenance. Passive devices may only need occasional inspections for wear or color changes. Mechanical devices should have their cables, joints, and linkages checked to make sure nothing is loosening or wearing down. Myoelectric devices need software updates, battery checks, and sensor calibrations to ensure smooth function.

Scheduling a checkup every six to twelve months can help spot small issues before they become big problems.

Protecting Your Prosthesis

While prosthetics are built to last, they still need protection from extreme conditions. Avoid leaving them in direct sunlight for long periods, as heat can damage materials. If you work in a dusty or wet environment, use protective covers or choose a model designed for those conditions.

For myoelectric devices, remember to carry your charger if you’ll be out all day and keep spare batteries if your model uses them. Mechanical devices may benefit from a backup set of cables or grip pads.

Common Challenges and How to Overcome Them

Skin Irritation

When you first start wearing a prosthesis, your skin may need time to adapt to the contact and pressure. This can cause redness or soreness. Wearing a properly fitted liner, keeping your skin clean and dry, and taking short breaks during the day can reduce irritation. If problems persist, a small adjustment to the socket fit can make a big difference.

Adapting to Different Environments

You might find your prosthesis feels perfect indoors but more challenging outdoors, especially in hot or humid conditions. Practicing in different settings helps you adapt. For example, gripping objects when your hands are slightly sweaty can feel different, so it’s worth training for these scenarios.

Balancing Function and Comfort

Some prostheses, especially myoelectric ones, offer incredible functionality but may feel heavier than passive devices. Others might be extremely comfortable but offer limited function. Finding the right balance often means testing different options or even owning more than one type of prosthesis for different situations.

Getting the Most Value Out of Your Prosthesis

Keep Learning

Your first few weeks with a prosthesis will teach you a lot, but don’t stop there. New techniques, accessories, and upgrades can make your device even more useful. Stay in touch with your prosthetist and follow communities of other users to exchange tips and ideas.

Set New Goals Over Time

What feels impossible in the beginning—like buttoning a shirt or using a knife—can become achievable with practice. As you master one skill, challenge yourself with another. This keeps you improving and helps you get the most from your device.

Maintain a Support Network

Family, friends, therapists, and even other prosthetic users can offer support, encouragement, and practical advice. Having people around you who understand your journey makes adapting to life with a prosthesis easier and more enjoyable.

How Robobionics is Shaping Prosthetic Choices in 2025

Building for Indian Lifestyles

Robobionics designs partial hand prosthetics

Robobionics designs partial hand prosthetics for real Indian conditions—whether it’s the heat of Rajasthan, the humidity of Kerala, or the dust of rural highways. Our devices balance durability, comfort, and affordability so that they work for your lifestyle, not just in a showroom.

Offering a Full Range of Options

From our highly realistic passive devices to our rugged mechanical solutions and advanced Grippy Bionic Hand with Sense of Touch™ technology, we provide options for every need. Whether you need to hold a pen, operate machinery, or perform delicate craftwork, we help you choose the right match.

Local Manufacturing for Affordability and Service

With 60 out of 64 components made in India, our prosthetics are not only more affordable but also easier to maintain. You don’t have to wait months for imported parts—we can service and adjust your device quickly so you stay independent and confident.

Walking the Journey With You

Getting fitted is just the beginning. We provide structured training, follow-ups, and access to our Gamified Rehabilitation App to make skill-building engaging. We also connect you with a network of users so you can share your experiences and learn from others.

Final Thoughts: Your Next Step Starts Now

Partial hand prosthetics in 2025 are not just about replacing what was lost—they are about giving you back control, comfort, and confidence in your daily life. Whether your goal is to return to work, enjoy your hobbies again, or simply feel more at ease in social settings, there is a solution designed for you.

The right prosthesis is one that fits your body, your lifestyle, and your goals. It might be a simple passive device that restores your hand’s appearance, a rugged mechanical prosthesis that powers you through heavy work, or a myoelectric device that gives you precise, natural movement. Each option can be life-changing when matched correctly to your needs.

You don’t have to make this choice alone. At Robobionics, we guide you through every step—from understanding your options to custom-fitting and training—so that your prosthesis becomes a part of your life, not just an object you own. We believe that independence, dignity, and mobility should be within reach for everyone, and we’ve built our entire mission around making that possible.

If you’ve been wondering whether it’s time to explore your options, there’s no better moment than now. The first step is simple—book a free demo with us at www.robobionics.in/bookdemo. Try the devices, feel the difference, and see what’s possible for your future.

Your next chapter doesn’t have to wait. It can start today, with the right choice for you.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

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5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
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 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

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6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.