Are You a Candidate for Partial Hand or Finger Prosthesis?

Are You a Candidate for Partial Hand or Finger Prosthesis?

Losing part of your hand or one or more fingers changes life in ways most people can’t imagine. Simple things—holding a pen, picking up a cup, typing on a keyboard—suddenly require new ways of thinking and moving. But there is hope, and that hope often comes in the form of a partial hand or finger prosthesis.

If you’ve been wondering whether you might be a good candidate for one, this guide is for you. We’ll walk you through what makes someone eligible, what to expect, and how to decide if this step is right for you. The goal isn’t just to give you information—it’s to give you clarity and confidence about the road ahead.

Understanding Partial Hand and Finger Prostheses

What They Are and Why They Matter

A partial hand or finger prosthesis

A partial hand or finger prosthesis is a custom-made device designed to replace the missing part of your hand. It can be purely cosmetic, restoring a natural look, or functional, restoring grip, movement, and dexterity.

These devices are different from full-hand prostheses because they work with the part of your hand you still have. They’re designed to complement your remaining strength, range of motion, and sensation, making them a very personal and tailored solution.

The Role They Play in Daily Life

Partial hand and finger prostheses do more than fill a gap. They help balance your hands so tasks feel more natural. They protect sensitive areas from bumps or injuries. And they can give you back the ability to perform tasks you may have stopped trying—like chopping vegetables, carrying a bag, or using tools.

For many people, they also restore something less visible but just as important: confidence. Whether at work, in social situations, or just looking in the mirror, a well-fitted prosthesis can make you feel like yourself again.

Who Might Be a Candidate for a Partial Hand or Finger Prosthesis

People With Traumatic Injuries

One of the most common reasons for partial hand or finger loss is an accident. This could be a workplace injury, a road accident, or even a mishap at home. If you have enough remaining hand structure to support a prosthetic device, you may be an excellent candidate.

Prosthetic technology has advanced to the point where even complex injuries can often be accommodated. Devices can be shaped to match the missing part, blend with your skin tone, and, if desired, provide functional movement.

People With Amputations Due to Medical Conditions

Conditions like diabetes, severe infections, or certain cancers can lead to the loss of fingers or parts of the hand. If the remaining tissue is healthy and stable, a prosthesis can be fitted to protect the area and restore function.

In these cases, timing matters. Fitting a prosthesis too soon after surgery can cause discomfort or slow healing. A specialist will evaluate when your hand is ready, often after swelling has reduced and the skin has fully healed.

People With Congenital Differences

Some people are born without fully developed fingers or parts of their hand. In these cases, a prosthesis can offer both cosmetic and functional benefits. Children, in particular, can benefit from early use, as it helps them develop skills that involve two hands from a young age.

Pediatric fittings require special consideration, as the device must be comfortable, lightweight, and adjustable for growth. Robobionics has experience working with young users to create prostheses that are both practical and kid-friendly.

People With Specific Functional Goals

Sometimes, the decision to get a prosthesis isn’t about replacing what’s missing—it’s about achieving a specific task more easily. For example, a musician who lost part of a finger might want a device to help them hold a bow or press guitar strings.

In these cases, the prosthesis can be custom-designed for the activity. This could mean adding grip surfaces, optimizing weight, or shaping it for a particular tool or instrument.

Factors That Influence Candidacy

Level of Amputation

The amount of hand you have left will str

The amount of hand you have left will strongly influence whether a prosthesis will work for you—and which type will be best. If you still have functional joints and muscle activity, you may be eligible for a mechanical or myoelectric prosthetic that moves.

If your remaining hand structure is minimal, a passive device may be better suited. These are designed mainly for appearance and light support, but they can still improve balance and protection.

Health of the Residual Limb

Your residual limb needs to be healthy and stable to support a prosthesis. That means no open wounds, active infections, or severe skin sensitivity. Good skin condition is essential for comfort, as the prosthesis will be in contact with your skin for many hours each day.

For some people, preparing for a prosthesis means going through a short rehabilitation period first—strengthening muscles, improving flexibility, and ensuring skin health.

Your Lifestyle and Daily Demands

The best prosthesis for you will depend heavily on how you use your hands every day. If you work in an office, you’ll have different needs from someone who works in construction or farming. Similarly, if you play sports, cook frequently, or work with tools, these activities will shape the design and function of your device.

A thorough lifestyle assessment by your prosthetist will help match your daily activities with the right type of prosthesis.

Willingness to Train and Adapt

Getting a prosthesis is not the same as getting your original hand back. Even the most advanced device requires training and practice. You’ll need to learn new ways of doing things, and sometimes, you’ll need to be patient as your brain and body adapt.

The best candidates are those who are open to learning and willing to put in the time to master their new device. Those who approach it as a long-term investment in their independence often see the best results.

Types of Partial Hand and Finger Prostheses

Passive Prostheses

Passive prostheses are designed mainly for appearance

Passive prostheses are designed mainly for appearance and light functional support. They don’t actively move, but they restore the natural look of the hand and can help with basic stabilization.

A passive prosthesis can make a big difference in social confidence. It covers sensitive areas, protects the residual limb from bumps, and can help with balance when holding objects. For example, if you’re carrying a book or holding a bowl, the passive device can steady it while your natural hand does the heavier work.

These devices are usually made of silicone or other skin-like materials, and they can be matched to your skin tone and texture. Some are so realistic that others may not notice you’re wearing one.

While they won’t replace the gripping function of a real hand, passive prostheses work well for people who want comfort, low maintenance, and a natural appearance.

Mechanical Prostheses

Mechanical prostheses use simple moving parts to provide functional grip without the need for electronics. They are often body-powered, meaning you move another part of your hand or wrist to control them.

For example, if you bend your wrist or press down with your palm, the mechanical fingers may close to hold an object. This makes them great for activities that require steady, repetitive grip, such as holding tools, carrying bags, or using kitchen utensils.

Mechanical prostheses are rugged, reliable, and require little upkeep. They’re especially popular among people who work outdoors or in environments where electronics might be hard to maintain.

Myoelectric Prostheses

Myoelectric prostheses are the most advanced option. They use sensors placed against your skin to detect muscle signals from your remaining hand or forearm. When you think about moving your missing fingers, the sensors pick up the signal and move the prosthetic accordingly.

This technology allows for very precise and natural movements. You can grip delicate objects like a glass without crushing it, or hold something heavy with a firm, steady grasp.

Myoelectric devices often have multiple grip modes, allowing you to switch between holding a pen, turning a key, or carrying a shopping bag. At Robobionics, our Grippy Bionic Hand is one example of this technology, complete with our Sense of Touch™ feedback system to help you control grip pressure.

While myoelectric prostheses require more training and regular charging, they can restore a remarkable amount of independence.

Matching the Right Prosthesis to Your Needs

Start With a Functional Assessment

Before you choose a prosthesis, it’s important to undergo a functional assessment. This involves looking at what parts of your hand remain, how much movement you have, and how strong your grip is.

If you have good muscle activity and joint movement, you might be a candidate for a mechanical or myoelectric prosthesis. If not, a passive prosthesis may be the better starting point, with the option to upgrade later.

Consider Your Daily Tasks

Think about what you do most often in a typical day. Do you cook, write, or type? Do you handle tools, carry heavy objects, or play a musical instrument? Your answers will point toward the features you need.

For example, a farmer might prioritize durability and weather resistance, making a mechanical device a better fit. An office worker might benefit from the precision of a myoelectric prosthesis.

Think About Comfort and Wear Time

A prosthesis that isn’t comfortable won’t get used. This is why fit, weight, and materials are critical. Passive devices are often lighter and can be worn for long periods without fatigue. Active devices can be heavier but offer greater function.

The goal is to balance comfort with capability. Sometimes, people choose to have more than one device—one for everyday wear and one for specific tasks.

Plan for Training and Support

Whichever device you choose, training is essential. Even a passive prosthesis requires some adjustment in how you position and use your hand.

For active prostheses, especially myoelectric ones, you’ll need structured practice to build skill and control. This can be done with an occupational therapist or using guided programs like our Gamified Rehabilitation App, which turns training into interactive challenges.

The Candidacy Evaluation Process

Medical and Physical Assessment

The first step in deciding if you’re a candidate for a partial hand or finger prosthesis is a thorough medical evaluation. Your doctor or prosthetist will check the health of your residual limb—looking for skin sensitivity, scar tissue, circulation quality, and any remaining movement in your fingers, hand, or wrist.

If there are open wounds, infections, or extreme tenderness, you may need to wait until the area heals before being fitted. For some people, this healing stage includes physiotherapy to strengthen muscles and improve range of motion.

Functional Testing

Functional testing helps determine what kind of prosthesis will give you the most benefit. This can include grip strength measurement, wrist mobility checks, and assessments of how you handle objects of different shapes and weights.

If you have muscle activity in your residual limb, a myoelectric device might be an option. If not, a mechanical or passive device may be better. This step ensures you don’t end up with a prosthesis that’s too advanced to control or too limited for your needs.

Lifestyle and Occupational Review

Your prosthetist will ask about your job, hobbies, and daily activities. Someone who works in an office will have different requirements from a person who does heavy construction or agricultural work.

This isn’t just about matching the prosthesis to your tasks—it’s also about making sure it fits into your lifestyle comfortably. For example, if you work outdoors for long hours, a device with simple mechanics and high durability may be better than a high-tech one that needs regular charging.

Personal Goals and Expectations

Your goals matter as much as your physical condition. Do you want a prosthesis mainly for appearance, or do you want it to perform specific tasks? Are you looking for a permanent, all-day device, or something you can use for certain activities?

Clear goals help guide the design and selection process. They also help you and your prosthetist track progress after you start using the device.

Common Challenges New Users Face

The Adaptation Period

Wearing a prosthesis is different from using your natural hand. Even with the best fit, there’s an adjustment phase. Passive devices require you to rethink how you hold and stabilize objects. Active devices require training to master movement and grip.

At first, tasks may feel slower or awkward. With practice, your speed and accuracy will improve. The key is to be patient with yourself.

Comfort and Skin Issues

Skin irritation can happen, especially in the early weeks. Sweating, pressure points, and friction are common causes. Using breathable liners, taking breaks during long wear periods, and keeping your skin clean can help.

If irritation persists, your prosthetist can adjust the fit or recommend a different liner material.

Weight and Fatigue

Active prosthetics—especially myoelectric ones—can be heavier than passive devices. If you experience fatigue, you can build endurance by gradually increasing wear time and doing light hand exercises to strengthen supporting muscles.

Some users also rotate between a lighter passive prosthesis for everyday activities and a heavier active one for tasks that require more function.

Maintenance and Downtime

Mechanical parts need occasional servicing. Myoelectric devices require battery charging and, sometimes, software updates. Planning for regular maintenance will help you avoid downtime.

Many users keep a backup device for situations when their main prosthesis is being repaired or serviced.

Preparing for Your First Fitting

Step 1: Heal and Strengthen

If you’ve recently had surgery or injury, focus on healing and maintaining mobility in the rest of your hand and arm. Physiotherapy exercises can help keep your muscles active and prevent stiffness.

Step 2: Gather Your Activity List

Write down the tasks you most want to perform with your prosthesis—at work, at home, and during leisure activities. This list will guide your prosthetist in recommending features that matter most to you.

Step 3: Discuss Style and Appearance

If appearance is important to you, consider whether you want a skin-tone match, a cosmetic finish, or even a custom color or design. Many users choose natural-looking devices for social and work settings, and functional designs for specific tasks.

Step 4: Try Demo Devices

Whenever possible, try out different prostheses during your evaluation. Feeling the weight, movement, and fit of various devices will help you make a confident choice. At Robobionics, we always arrange a hands-on demo before finalizing a device.

Step 5: Plan for Training

Ask about training programs, either with a therapist or through guided exercises. The more structured your training plan, the faster you’ll adapt to your prosthesis and the more independent you’ll feel.

Real-Life Case Studies That Show What’s Possible

Ravi – Returning to Work After an Accident

Ravi, a 32-year-old assembly line supervisor, lost two fingers on his right hand in an industrial accident. His main concern wasn’t just doing his job—it was how his team would see him. He worried about appearing less capable.

After evaluation, he was fitted with a myoelectric partial hand prosthesis that gave him enough grip to handle tools, operate machines, and perform quality checks. Within weeks, he was back on the job. The boost in function helped him regain his confidence, and his team quickly adapted to the change.

His story shows how the right device can address both functional and emotional needs, allowing someone to return to their career without losing momentum.

Anita – Balancing Work and Motherhood

Anita, a 28-year-old mother and graphic designer, lost part of her left hand in a kitchen accident. She needed to juggle two roles: caring for her young child and working at a computer.

She chose a lightweight mechanical prosthesis for home use, where she needed durability for cooking, cleaning, and childcare. For work, she used a myoelectric device that allowed her to design comfortably on a computer.

Her dual-device approach shows how different prostheses can meet different needs, making life more flexible and manageable.

Dev – Sports Enthusiast Turned Advocate

Dev, a 24-year-old student, lost three fingers in a motorcycle accident. He was passionate about badminton and initially feared he would have to give it up. After being fitted with a custom mechanical device designed to hold a racket, he returned to the court.

Today, he plays competitively again and volunteers at community events to raise awareness about prosthetic technology. His journey proves that sports and hobbies don’t have to end after hand loss—they just need a creative approach.

The Emotional Journey of Using a Prosthesis

Acceptance Takes Time

Losing part of your hand isn’t just physical

Losing part of your hand isn’t just physical—it’s emotional. People often go through stages similar to grief: shock, frustration, adaptation, and finally acceptance.

It’s common to feel impatient when you first get your prosthesis. You might expect it to feel like your natural hand right away. In reality, it takes weeks or even months to make it feel natural. Knowing this from the start can help you approach the journey with patience.

Self-Image and Social Confidence

For some, a prosthesis is a confidence booster simply because it restores the look of the hand. For others, it’s the ability to perform tasks independently that makes them feel whole again.

Either way, small victories matter—shaking someone’s hand confidently, holding a cup without spilling, or typing without hesitating. Over time, these moments build a stronger sense of self-assurance.

Dealing With Public Curiosity

People may look or ask questions. Some users enjoy explaining their prosthesis, while others prefer a quick, simple answer. Preparing a few responses in advance can make these interactions less awkward.

As you grow more comfortable, these moments often become opportunities to educate others and show what’s possible with modern prosthetics.

Strategies for Long-Term Success

Keep Practicing Beyond the First Month

Once the novelty wears off, some users reduce their practice time. But regular use—especially for active devices—is essential for maintaining skill. Challenge yourself to try new tasks, even if they feel small, like opening jars or handling coins.

Review Your Device Fit Regularly

Your body can change over time, and so can your needs. A prosthesis that fit perfectly a year ago might need adjustments today. Scheduling annual or semi-annual checkups helps keep it comfortable and effective.

Have a Backup Plan

If you rely on your prosthesis for daily activities, it’s wise to have a secondary device. This could be a simpler passive prosthesis that keeps you functional if your main one is in for repairs.

Stay Informed About New Technology

Prosthetic technology is evolving quickly. Staying connected with your provider means you’ll know when upgrades or new features could benefit you. Sometimes, a small change in design can make a big difference in comfort and function.

How Workplaces Can Support Prosthetic Users

Employer Awareness and Inclusion

Employers play a huge role in helping people with partial hand or finger loss return to work. Many workers are capable of resuming their roles if given the right tools and a supportive environment. This means understanding that a prosthesis is not a limitation but an adaptation—one that can restore productivity and confidence.

Workplaces can benefit from awareness programs that teach managers and colleagues about the functional capabilities of modern prosthetics. This removes misconceptions and builds trust between team members.

Providing Workplace Adaptations

A prosthetic user’s return to work may be smoother with minor adjustments to their workspace. This could include repositioning tools, installing adjustable desks, using lightweight equipment, or even adding grip aids. For example, a mechanical prosthesis might work better with modified handles on tools, while a myoelectric device might require a workstation with good charging access.

Making these changes early can prevent frustration and help employees adapt faster.

Integrating Prosthetic Support Into Benefits

Forward-thinking companies are including prosthetic care in employee health plans. This could mean covering a portion of the cost, arranging partnerships with prosthetic providers, or offering paid time off for training and adjustment.

The return on investment is clear—keeping skilled workers in their jobs, reducing turnover, and boosting employee morale.

Community-Level Support for Prosthetic Access

Role of NGOs and Local Groups

Non-governmental organizations can bridge the gap between those who need prosthetics and the resources to obtain them. By organizing screening camps, fundraising drives, or partnerships with manufacturers, NGOs can help deliver devices to people who otherwise couldn’t afford them.

They can also provide rehabilitation programs, especially in rural areas where formal therapy services may be scarce.

Awareness Campaigns

In many communities, people living with partial hand loss don’t know that affordable, functional prosthetics are available. Awareness campaigns—through schools, local events, or healthcare outreach—can make a huge difference. Once people know their options, they’re more likely to seek help and start the process of getting fitted.

How Robobionics Is Driving This Change

Designing for Indian Realities

Most imported prosthetics are built for conditions

Most imported prosthetics are built for conditions that don’t match life in India—whether it’s climate, work styles, or economic realities. At Robobionics, we design for real Indian needs, from the farmer working under the sun to the office worker navigating crowded public transport.

Our devices are durable, comfortable, and tailored to withstand daily life here. And because we make 60 of our 64 components locally, we can keep costs low and service quick.

Offering Options for Every Need

Not everyone needs the same type of prosthesis. That’s why we offer passive, mechanical, and myoelectric solutions—each with specific strengths. Whether someone needs a natural look, rugged durability, or advanced grip control, we match them with a device that fits their life.

Our Grippy Bionic Hand, Grippy Mech Hand, and Grippy Mech Finger are all designed to give users the right balance of comfort, function, and affordability.

Building a Strong Support System

We don’t just fit a device and say goodbye. We offer ongoing training, follow-up checks, and access to our Gamified Rehabilitation App so users can keep improving their skills. We also create peer connections between new and experienced users, making the journey less intimidating.

Partnering to Reach More People

Through partnerships with hospitals, rehab centers, CSR programs, and NGOs, we’re ensuring prosthetic access reaches smaller towns and rural areas. Our goal is simple—no one should go without a prosthesis because of where they live or what they earn.

Final Thoughts: You Might Be Ready Sooner Than You Think

If you’ve lost part of your hand or one or more fingers, you might already be a candidate for a partial hand or finger prosthesis. It’s not just about replacing what’s gone—it’s about reclaiming your independence, your confidence, and your ability to do the things you love.

The right prosthesis is more than a tool. It’s a partner in your daily life, one that helps you work, play, and connect with the world on your own terms. Whether it’s a passive device for comfort and appearance, a rugged mechanical solution for heavy work, or a myoelectric prosthesis that brings back natural movement, there is an option designed for you.

And you don’t have to navigate this journey alone. At Robobionics, we walk with you from the very first conversation to years after you start using your device. We’ll guide you through the evaluation, help you choose a prosthesis that truly works for your lifestyle, and make sure you have the support and training to succeed.

If you’ve been wondering whether you’re ready, the best way to find out is simple—come and see for yourself. Book a free, no-obligation demo at www.robobionics.in/bookdemo and experience firsthand what’s possible. You may find that your next chapter begins sooner than you imagined.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://www.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.